Career and Freelance Positions with Progent Work for EXperienced Network Professionals, Helpdesk Support Specialists, Network Security Experts, and Application Programmers
Among America's top computer consulting firms for small and midsize business systems, Progent maintains a full-time staff of certified service experts who focus on mainstream technologies including:
Microsoft Windows technology
Cisco routers, Catalyst switches, PIX firewalls, plus VoIP and Virtual Private Network products
Enterprise security expertise
Sophisticated network architecture
Off-site IT support and system administration
Progent's Experts Group, which includes independent experts certified and managed by Progent, offers exceptionally specialized skills covering a broad range of vital software areas and networking solutions such as:
Apple OS integration and programs
Expertise for Linux, UNIX-based, and Sun Solaris environments
Mission-critical and specialized application support
CIO, business analyst, and project management outsourcing
Custom program design and integration
Web, electronic business, Electronic Data Interchange, and client portal development and deployment
Database management and performance help
Business intelligence consulting
Telecommunications architecture consulting
Creative structures for attracting customers, providing service, creating an efficient working environment, and offering generous compensation have enabled us to be one of the most rapidly expanding and most well recognized Microsoft Gold Partners consulting companies in America and to build a worldwide presence for delivering remote network support. If you are an accredited IT support professional or information technology consultant with a focus on a customer success and strong communication skills, consultants will discover Progent an opportunity for increasing your technical knowledge, developing a more independent lifestyle, and achieving financial security.
Find Out Additional Details Concerning Working at Progent
Follow these pages to find out more details about Progent's work opportunities, company philosophy, operational environment, compensation structure, and benefits:
Consulting Jobs at Progent
Progent is looking for a range of on-staff workers such as motivated Microsoft MCSE and MCSA network engineers; network experts who have Cisco certification; and consultants for fault-tolerant network architecture with experience in mobile connectivity, wireless networking, high-availability systems, disaster recovery planning, data protection, and VMware technology. Progent is also hiring desktop support technicians, remote troubleshooting specialists, and CISSP, CISM, or CISA accredited security professionals. We are also seeking experienced managers and administrators who can operate efficiently in Progent's dynamic, virtual office environment. Find out more details about staff consulting work at Progent by visiting Consulting Jobs at Progent.
Freelance Jobs at Progent
Progent contracts independent professionals who have specialized knowledge and field experience in high-demand IT topics outside our primary technical concentration. Our Experts Team employs contractors who offer advice and programming support for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth expertise with popular operating systems such as Linux, Apple OS, or Sun, or offer world-class help in technologies such as telecommunications, web design, Electronic Data Interchange, web commerce, or database management. Independent consultants certified by us cooperate with Progent's in-house consultants to provide end-to-end IT services for small and midsize company networks. In order to find out more information concerning contracting opportunities with our Experts Team, see Contract Jobs with Progent.
Reasons That Progent Is Different
Progent has been able to recruit the top consulting talent by being different. Providing an innovative mix of enterprising drive, commitment to customer success, utilization of state-of-the-art technology, plus a flexible business structure that accommodates life-style choices for our team members, Progent creates a stimulating environment for select consultants who posses a desire for quickly improving their technical abilities to deliver real-world benefits for a variety of organizations and network environments. Learn more information about ways that we are different by going to Ways That We Are Unique.
Our Virtual Office Business Model
Progent's virtual office environment utilizes advanced technical tools that enable remote support, wireless connectivity, convenient access to Progent's knowledge bases, and close cooperation with mobile team members to help you to solve challenging network issues. Progent's virtual office network allows consultants to focus on providing IT solutions rather than dealing with commutes and helps consultants establish successful client relationships by permitting you to come up with fast, effective, and cost-effective solutions. If you want to find out additional information about Progent's virtual office infrastructure, refer to Progent virtual Office Infrastructure.
Compensation and Benefits
Our compensation is based on revenue sharing. The money you make is entirely based on the revenue you generate. Consultants have the choice of concentrating on life style and choosing to consult at a more relaxed pace, utilizing our versatile structure to follow personal enthusiasms, or you can choose to earn significant money through persistent work and lots of consulting time. Progent also provides full family health care insurance plus numerous other benefits. Learn additional information about Progent's compensation model and benefits by going to Progent Compensation Model and Benefit Programs.
Below is a list of some available job opportunities:
Job Code
Job Description
A09
Operations Administrator Job
Progent is seeking a talented person for the work-at-home role of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly growing company.
Information Technology Hiring Manager Job
Progent is looking for a senior administrative executive for hiring technical personnel to join Progent's group of support specialists who offer information technology outsourcing and technical support services to customers worldwide.
Technical Response Center Coordinator Position
Progent has a job opening for a talented individual for the position of Technical Response Center (TRC) Coordinator working with an innovative high tech business in a dynamic environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming TRC and Main number calls and must project a professional and sympathetic attitude in the initiation of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes duties such as First Service follow up interviews. The Customer Services Administrative Assistant carries out a variety of administrative duties for the Director of Customer Services to make sure Progent delivers the best possible customer care.
Market Development Manager Positions
The Business Development Representative is a senior level sales manager responsible for selling Progent's wide array of IT outsourcing and support services and functioning as the front-line client liaison. The Business Development Representative is a member of the management team, working closely with the President and Directors and Managers to ensure that business targets are accomplished and that quality services are provided to Progent's clients.
Desktop Support Expert Positions
Progent is seeking a Desktop Support Expert to assist Progent customers to maintain all workers using desktop and laptop PCs powered by Microsoft Windows 2K, Vista, and Windows XP platforms. Work collaboratively with client's management or IT group or under the direction of a Progent Senior Consultant to help the client’s workers.
Senior Remote Support Expert Job
Progent is seeking a Senior Remote Support Engineer to assist a variety of Progent's clients to maintain and service IT systems on-line, utilizing advanced tools including Microsoft Windows 2000/2003 and the MS .NET platform.
Senior Online Network Support Engineer Job in Australia
Progent is looking for a Senior Remote Support Engineer in Australia to work with a range of Progent's international customers to maintain and troubleshoot information networks via telephone or remote connections.
Certified Cisco Consultant Positions
Progent is seeking a Certified Cisco Engineer with Cisco CCIE or CCNP certification to join Progent's staff of experts to help customers to design, implement, manage, and repair IT networks that incorporate Cisco technology.
Certified Security Consultant Jobs
Progent is looking for a Certified Security Engineer with CISSP or similar security credentials to work with Progent's team of professionals to provide clients a full range of security services including system security analysis, security testing, security strategy, network monitoring, security architecture, access management solutions consulting, business processes security, and disaster recovery planning.
If you wish to enquire about any opening shown above, please send your resume to jobs@progent.com. Please copy the code numbers of the jobs that interest you.
Details Concerning Opportunities at Progent
Staff Jobs for Network Consultants, Desktop Support Technicians, Security Experts, and Remote Support Professionals Progent wants to find staff-level, results-driven Microsoft certified engineers with Microsoft MCSE, MCSA, or MCP credentials; Cisco certified system engineers with CCIE credentials; security professionals who have CISM or comparable security credentials; and advanced system architecture consultants with experience in mobile access, wireless connectivity, fault tolerance, disaster recovery, information preservation, and virtual servers. Progent also is looking for employees to work on our staff of help desk service specialists and off-site troubleshooting professionals. In addition, We are looking for experienced administrators who can operate effectively in our high-growth, virtual office environment.
By supporting a staff of skilled and motivated professionals, delivering attentive client care, and offering a competitive results-based pricing model, Progent has been able to expand our customer base rapidly while delivering consulting support to numerous businesses in the San Francisco area and across the U.S.. A sophisticated virtual office environment, a shared information base, and a group approach to problem solving have helped Progent to retain a skilled consulting team and a satisfied customer list.
For a network professional with troubleshooting experience, teaming with Progent or working for Progent's clients will expand your knowledge via cooperation with Progent's group of mutually supportive, expert engineers. Progent's focus on delivering information technology expertise and technical support to small companies will offer you the opportunity to work closely with decision makers and add significantly to the growth of exciting companies.
We are hiring technical professionals who can show recognized certification related to their special expertise. For example, if you are a Microsoft consultant, you should have earned your Microsoft MCSE certificate. In the case of Cisco experts, have your CCIE or CCNP certificate. For security, you should show you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or one of the other leading security credentials. Of course, we are familiar with "paper experts". Still, simply because a certificate can not ensure expertise is no reason for not owning one. If you know your stuff, then most of those certifications should be no great difficulty. The point is that if you call yourself an expert, then clients deserve to see credentials. Progent can promote your talents, but you need to provide basic credentials for us to market. In case you happen to be adamantly against the concept of certifications, Progent can understand and respect your position, but you are likely not a good candidate.
Freelance Jobs for Qualified Experts for Windows, Mac, Linux, and Sun Solaris Technology For more than 20 years, our consulting professionals have offered affordable and effective computer consulting services for companies in the San Francisco Bay Area and across the U.S.. An advanced virtual office network, a common technical knowledge base, and a collaborative approach to problem solving have enabled Progent to build a strong in-house team and dramatically expand a satisfied clientele.
The Experts Group is Progent's way to provide clients the help of specialized computer consulting professionals who have in-depth knowledge and field experience in important areas beyond our core concentration in network infrastructure and security. Experts Team consultants are often independent engineers and occasionally "moonlighters" who are thoroughly qualified by us to work closely with our in-house engineers to provide comprehensive, world-class information technology solutions to small businesses. We are always expanding our Experts Group to address the special needs of our customer base.
Progent's Experts Group currently offers support in these areas:
Apple OS integration and programs
Support for Linux-based, UNIX-based, and Sun Solaris environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Line-of-business and vertical program support
CIO, business analyst, and project logistics outsourcing
Special program development and integration
Web site, eCommerce, Electronic Data Interchange, and customer information portal design and deployment
DBM management and performance help
Business information expertise
Telecom architecture consulting
Benefits of being part of Progent's Experts Team include:
By working with us, you can leverage the momentum of our dramatic expansion and excellent recognition in the industry. By having a group of skilled and dedicated consultants, offering excellent customer support, and practicing a strong, value-oriented pricing structure, Progent has quadrupled our clientele during the past several years and Progent now delivers professoinal services to hundreds of businesses in Northern California and throughout the United States.
Progent's experienced marketing staff handles all facets of marketing your services and areas of expertise into our rapidly growing customer base, so you expend less effort finding clients and extra time generating money.
We will assist in relationship building between you and Progent's core group of expert Microsoft and Cisco qualified consultants who act as the gateway to the decision makers among our clients.
Progent's selling and administration teams will take care of the entire selling and engagement cycle, from lead identification, project qualification, customer requirements definition, capabilities matching, project analysis proposal writing, agreement negotiation and execution. Your exclusive focus stays with providing high-level consulting expertise.
Progent will provide you access to our advanced virtual office environment, including professional meeting/work sites throughout Northern California, plus data and voice access throughout the U.S.
You will have the benefit of Progent's vast database, best practices processes, library of professional publications, and the shared expertise from one of the country's largest pool of expert network engineers.
Progent will pass on partner-only benefits from top vendors including Microsoft and Cisco, including free orlow-cost training classes, on-line connections to special vendor support tools and product support resources, and downloadable in-house use software for training or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to be part of Progent's Experts Group, but we do have strict requirements for membership:
You should show a proven track record as a consultant working independently in your field of specialization, including a minimum two year history of successful contracting jobs and/or have an active client base to whom you currently deliver ongoing consulting activity.
You must demonstrate that you have expertise in your field of specialization, which includes showing an extensive task-relevant record and excellent referrals, and possess up-to-date manufacturer and/or industry professional certifications.
You must know how to carry yourself in a professional way and be self motivated and assured in your skills. You must have strong people skills and know how to operate effectively by yourself or as a member of a team.
You must be able to explain realistic goals to customers and other Progent team members and you should be able scope out projects, produce task plans, and estimate reasonable work schedules.
Enhance Your Abilities with the Best Technology and Working with a Great Team of Network Engineers Progent's business climate will allow you to become a more capable consulting professional by enhancing your technical knowledge and increasing the loyalty of your customers. Progent makes good on this commitment by recruiting the best professional experts for you to operate with, offering an advanced network and communications architecture, running specialized application tools to enable the maximum level of service, and by streamlining proven business structures for finding and keeping customers.
The main factor that separates Progent from typical consulting firms is the high quality of our consulting team. Among the scores of consultants who have joined us, we have recruited top expertise covering a wide array of technical areas. Whether it’s Microsoft servers, Cisco firewalls, corporate security, Macintosh, Linux, server virtualization, or other vital areas, we engage experts who can enable you to be effective on major jobs by leveraging the aggregate experience of Progent's team of professionals.
To ensure the productivity of our consultants, we invest heavily in providing the most powerful technology to do the work properly. Progent will exploit technology to an extraordinary degree and our state-of-the-art virtual office infrastructure allows seamless communications, cooperation, and information exchange with other Progent consultants — entirely from home-based or on-the-road offices. You don’t waste time or forfeit income because of daily commutes to a conventional office building, and any travel you do for in-person customer work is determined by your time table, not Progent's. The most attractive benefit is that much of Progent's support work can be performed off-site, representing 100% productivity for billable hours. In practice, some of our team members do off-site support exclusively.
Our business structure is geared towards reacting quickly and effectively to customer requirements through information sharing and collaborative problem resolution. Although our consultants operate with a great deal of independence, resource allocation is unified, customer issues and resolutions are carefully tracked, documented, and organized for convenient retrieval, up-to-date consultant availability is broadcast to facilitate team tasks and enable problem escalation, and client satisfaction is continually evaluated. We reinforce the sense of cooperation through monthly team meetings and regular corporate events.
The majority of our team is situated throughout California, however we are attracting a rapidly expanding group of consulting professionals throughout America. Progent's virtual office environment does away with geographic obstacles that limit the efficiency of conventional business models. We complete the deal by providing a full benefit program to promote the physical health and financial security of our team members and their relations.
Not only do we have world-class consulting professionals, Progent's marketing and administration groups live up to the excellence that defines Progent. These high-performance factors behind our growth are helping us to identify and sign up the scores of new customers we are currently acquiring each month. Progent recently celebrated the providing of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also an effective marketing organization.
Possessing a passion for technical proficiency is a key for success with us. A career in consulting will push you to enhance your skills more than is possible in any other job in information technology. Being confronted by a steady stream of technical challenges is what makes consulting interesting. Customers choose a consultant to perform the “hard stuff.” Innovative projects, leading-edge deployments, vexing or entrenched problems, and difficult upgrades are the basis for what we do every day. At Progent, you will not stagnate or be narrowly defined, as is sadly common for computer engineers in ordinary corporate jobs. You will wake up every day enthusiastic about the challenges to come.
Along the way, you will meet some wonderful people, both by establishing close customer contacts and by operating closely with other Progent consultants, where you will benefit from and contribute to their growth. Yes, technology is vital, but we are a relationship-focused company through and through. If you do not offer strong people skills or like cooperating with a diverse group of personalities, then Progent is probably a poor match.
If all this sounds right for you, we urge you to contact us about our vision of the new paradigm of information technology consulting.
Enjoy Lifestyle Improvements and Professional Success with Our Advanced Virtual Office Environment Progent believes that a well designed and implemented network is a crucial piece for enabling any company's success, and we follow this credo in our corporate network infrastructure. Progent has created a non-stop virtual office infrastructure that allows Progent's in-house consultants and certified contractors to deliver fast and effective support, collaborate easily on complex jobs, and gain from professional and private growth by being a member of an exciting company culture of personal drive and freedom.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing ISA Server-based security installations for information systems with many sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security needs without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent’s experienced Cisco IT security consulting professionals offer high-level PIX and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable gigabit appliances, Cisco PIX and ASA Firewalls provide a high level of security, high throughput, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform,minimizing possible OS-specific security holes.
Cisco has developed an extensive product line of routers including routers built to provide the protection, bandwidth, and reliability levels demanded by small and medium-sized companies. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including the Cisco SB 100, the Cisco 800 and 1800 Series Routers, Cisco 3800 and 7200 Routers, plus legacy 1700 and 2600 Series Routers.
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with planning, deploying, administering and supporting sophisticated information technology applications based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Progent offers consulting for security analysis utilities including Microsoft Baseline Security Analyzer for running a set of automatic system testing scans to uncover potential security problems. Progent has broad knowledge of security auditing tools and can show you how to make sense of audit reports and react appropriately. Progent can help you design security into your company processes, configure scanning applications, plan and deploy a protected network architecture, and recommend procedures to maximize the safety of your IT system. Progent's security professionals are ready to show you how to configure a firewall, implement safe remote access to email and business applications, and install virtual private network. Progent's qualified security experts can test the protection of web-based applications and can provide extensive security audits of enterprise-wide security to validate your company's compliance with recognized industry security standards including FISMA, PCI, and ISO.
Progent's Microsoft-certified ISA Server 2006 consultants can assist you to design, install, and manage an implementation of ISA Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your company needs.
Small to middle size businesses can now get all the advantages of MOM and also have fast access to Progent’s Microsoft and Cisco qualified IT support experts. With Progent's economically priced network service packages, mid-size organizations can choose a simple MOM-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, security and productivity.
Progent has developed a comprehensive service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small service organizations who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports sent by every consultant to each client. The practice of documenting and archiving support activity allows more effective service and avoids a slew of typical problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
Microsoft Windows Server 2008 is an important step forward in making IT systems more protected and available, simpler to virtualize and manage, higher performing, and able to provide a better platform for web publishing. Progent can assist your company get the most from the improvements built into Windows Server 2008 by delivering consulting, tech support, training, temporary staffing, monitoring, and security expertise.
Progent's Solaris family consulting services offer small and mid-size businesses and developers assistance with administering and supporting Sun Solaris systems that operate with Microsoft-powered networks. Progent can give your organization access to Solaris experts, support professionals qualified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise provides you with an easy one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Cisco's Unified Wireless Network infrastructure delivers affordable wireless networks for productive mobility. Cisco's technology enables the same level of security, flexibility, and maintainability for untethered LANs that businesses expect in their tethered LANs. This includes built-in enterprise-class security that detects, blocks, and adapts in reaction to known and unknown security threats. This incorporates integrated mobility services such as voice services, location services, guest connectivity, and advanced security. Cisco technology has the versatility and expandability to handle the needs of IT systems of all sizes, from small businesses to global enterprises, within wireless campus deployments or branch offices. The Cisco Unified Wireless Network allows companies to take advantage of the RF environment to optimize business processes and enhance efficiency via a mobile workforce. Cisco's wireless product families lower overall IT expenses and simplifies network deployment, operations, and administration. Wireless devices that Progent supports include the Cisco Aironet 1240AG access points, Cisco 1500 mesh access points, Cisco Aironet 1300 wireless bridges, Cisco's WLCM-E Integrated Services Routers, and Cisco's 2106 Wireless LAN Controller.
Progent's pricing policy is to bill for phone support and in-person visits by the minute. Consequently, you owe just for received services. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent applies no initialization fee and requires no retainer. Many support firms demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for quick repairs so you won't be forced to permit minor problems to fester.
For large organizations, Progent can leverage in-house network support groups by offering extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2003 support, Systems Management Server (SMS) experience, and SQL Server help. For the national or global businesses with branches in Northern California, Progent can act as a seamless nearby supplement of enterprise IT management. Progent’s enterprise support services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project management, and world-class support for multi-site network environments powered by Enterprise Windows 2000. Progent can offer on-site engineers and specialists to assist with a campus move or branch move, or a system architect to help with setting up or using an Internet Data Center or co-location site.
