Full-time and Contract Positions at Progent Jobs for Senior Network Engineers, Computer Support Technicians, Systems Security Consultants, and Application Specialists
One of America's top computer consulting firms for small business networks, Progent manages a large team of certified support experts who concentrate on core technologies such as:
Microsoft technology
Cisco routers, Catalyst switches, firewalls, plus VoIP and Virtual Private Network solutions
Enterprise security analysis
Advanced network infrastructures
Remote troubleshooting and system management
Progent's Experts Team, which includes independent experts certified and coordinated by Progent, provides highly refined skills covering a broad range of key business areas and networking solutions that include:
Apple OS integration and programs
Consulting for Linux-based, UNIX-powered, and Sun environments
CIO, management information analyst, and project management outsourcing
Special applications development and integration
Web site, eCommerce, Electronic Data Interchange, and customer portal design and integration
Database management and performance consulting
Business intelligence consulting
Telecom architecture support
Innovative models for attracting clients, delivering support, nurturing a dynamic working environment, and providing highly competitive compensation and benefits have allowed Progent to become one of the most rapidly growing and best respected Microsoft Gold Partners consultant firms in America and to build an international presence for delivering online IT expertise. If you are an accredited computer support professional or information technology consultant with a drive for a client success and strong people skills, you will find in Progent a chance for increasing your technical knowledge, living a more independent career, and achieving financial security.
Learn More Information Concerning Jobs with Progent
Follow these pages to find out additional information about Progent's job opportunities, company philosophy, operational conditions, profit sharing model, and benefits packages:
Consulting Careers at Progent
We are hiring a variety of on-staff workers including solutions-driven Microsoft MCSE, MCSA, and MCP computer consultants; network experts with Cisco certification; and consultants for fault-tolerant network design with experience in mobile access, wireless integration, high-availability environments, disaster recovery solutions, data protection, and virtual servers. We are also seeking workstation support technicians, remote service professionals, and CISA accredited security consultants. Progent is also looking for experienced managers who can operate effectively in Progent's dynamic, virtual office environment. Learn additional information about full-time consulting jobs at Progent by referring to Consulting Careers at Progent.
Freelance Opportunities with Progent
Progent works with independent consultants with specialized knowledge and field experience in high-demand IT areas outside our primary technical focus. Progent's Experts Team hires freelance consultants who offer consulting and development services for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular operating systems such as Linux derivatives, Macintosh, or Sun, or can provide world-class skills in areas such as telecommunications, web site development, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants certified by us coordinate with our in-house consultants to provide comprehensive IT services for small and midsize company networks. To learn additional information about contracting work with our Experts Consulting Group, visit Freelance Jobs at Progent.
Ways That We Are Different
We have managed to recruit the top consulting experts by being different. With an innovative blend of enterprising spirit, insistence on client success, use of advanced technical tools, and a flexible work structure that allows for life-style options for Progent's team members, Progent creates a stimulating culture for talented individuals who have a desire for rapidly improving their technical abilities to deliver real-world benefits for a variety of businesses and network environments. Find out additional information concerning reasons we are unique by visiting How We Are Unique.
Our Virtual Office Infrastructure
Our virtual office model provides advanced technologies that support off-site support, wireless connectivity, convenient access to Progent's support databases, and close cooperation with mobile colleagues to help you to deal with challenging network problems. Progent's virtual office network frees you to concentrate on providing IT solutions instead of dealing with commutes and helps consultants establish lasting client relationships by enabling you to come up with quick, viable, and affordable solutions. If you want to learn additional details about Progent's virtual office network, visit Progent virtual Office Business Model.
Compensation Model and Benefit Packages
Our compensation model is determined by revenue sharing. What you earn is directly based on the revenue you contribute. Consultants have the option of concentrating on quality of life and choosing to consult at a more relaxed pace, using Progent's flexible schedule to make time for individual enthusiasms, or you can take advantage of the chance to make significant income through persistent work and lots of consulting time. Progent also offers complete family health coverage plus many additional benefits. Learn more information about Progent's compensation and benefits by visiting Progent Compensation Model and Benefit Packages.
Working with Progent Questions and Answers
For answers to common enquiries about becoming a consultant at Progent, see Jobs at Progent Questions and Answers.
The following is a description of Progent's current job opportunities:
Code
Job Description
A09
Operations Administrator Job
Progent is looking for a motivated individual for the work-at-home position of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, rapidly expanding business.
IT Hiring Manager Job
Progent is looking for an experienced administrator for recruiting consultants to work with Progent's team of support engineers who offer IT outsourcing and network support services to clients worldwide.
Executive Assistant Job
Progent now has a telecommuting opening for an Assistant to the President to work with the president of Progent to oversee of a wide range of non-engineering responsibilities such as call screening, record keeping, administration, special projects, shipping time-sensitive documents, organizing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, managing printing, making transportation arrangements, and managing the president's schedule.
Technical Response Center Coordinator Job
Progent has a position for a talented individual for the position of Technical Response Center (TRC) Coordinator working with an innovative technical services company in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming Technical Response Center and Main number phone calls and must present a professional and sympathetic attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, including duties such as First Service follow up interviews. The Customer Services Administrative Assistant carries out a variety of administrative duties for the Director of Customer Services to make sure Progent delivers the best possible client care.
Market Development Representative Positions
The Business Development Representative is a top level sales manager charged with selling Progent's broad array of network outsourcing and consulting services and acting as the primary customer interface. The Business Development Representative is a member of the executive team, working in sync with the President and Directors and Managers to make sure that business targets are met and that quality services are provided to Progent's clients.
Senior IT Consultant, Microsoft Certified Systems Engineer Jobs
Progent is seeking a proven, MCSE support engineer to become part of Progent's core group of network experts. You must have people skills plus technical expertise and must be solutions oriented.
Desktop Engineer Jobs
Progent is seeking a Desktop Support Expert to help Progent clients to help all workers using workstation and laptop PCs powered by Microsoft Windows 2K, Vista, and Windows XP platforms. Work in unison with client's management or IT staff or under the supervision of a Progent Senior Consultant to help the customer's end users.
Senior Remote Support Engineer Positions
Progent is looking for a Senior Remote Support Specialist to work with a range of Progent's customers to manage and support IT networks on-line, using sophisticated tools including Microsoft Windows 2K/2003 and Microsoft's .NET product family.
Senior Online Network Support Engineer Jobs in Australia
Progent is looking for a Senior Remote Support Engineer in Australia to work with a range of worldwide clients to manage and service computer networks via telephone or online access.
Certified Cisco Engineer Jobs
Progent is seeking a Certified Cisco Engineer with CCIE or CCNA certification to work with Progent's team of experts to assist clients to plan, implement, manage, and troubleshoot small business networks based on Cisco technology.
Senior Security Consultant Job
Progent is looking for a Senior Security Consultant with CISSP or similar security credentials to join Progent's staff of professionals to offer small businesses comprehensive security consulting such as system security evaluation, penetration testing, security strategy, network monitoring, security architecture, access management systems expertise, business processes security, and disaster recovery planning.
If you want to apply for any position shown above, you should e-mail your resume to jobs@progent.com. Be sure to include the job codes of the jobs that interest you.
Additional Facts Concerning Work at Progent
Staff Jobs for Network Consultants, Desktop Service Specialists, Security Consultants, and Remote Help Professionals Progent is seeking to find staff-level, results-driven Microsoft accredited consultants with Microsoft MCSE or MCSA credentials; Cisco accredited network consultants who have Cisco CCIE certification; security professionals who have CISM or comparable security credentials; and advanced system design consultants with a background in mobile access, wireless connectivity, fault tolerance, business continuity, information preservation, and VMware. Progent also is looking for employees to work on our staff of helpdesk support technicians and remote troubleshooting professionals. Also, We are looking for experienced managers able to operate effectively in our fast-paced, virtual office environment.
By supporting a staff of talented and motivated professionals, providing attentive customer care, and offering a strong value-based fee structure, We have been able to increase our client base dramatically while providing consulting services to numerous businesses in the San Francisco area and throughout the U.S.. An advanced virtual office environment, a common information database, and a team approach to problem resolution have allowed Progent to maintain a talented staff and a loyal client base.
For an information technology professional with technical support experience, joining Progent or working for our clients will expand your skills through interaction with Progent's staff of highly supportive, expert consultants. Progent's focus on delivering information technology consulting and technical support to small companies will offer you the opportunity to collaborate closely with decision makers and contribute appreciably to the success of dynamic businesses.
Progent is hiring technical professionals who can show recognized certification in their special expertise. For example, if you are a Microsoft expert, you should have earned your MCSE certificate. In the case of Cisco consultants, have your Cisco Certified Internetwork Expert or CCNP certificate. For security, you should have you CISSP, CISA, CISM, or one of the other leading security certifications. Naturally, we are aware of “paper MCSEs.” However, the fact that a certificate does not ensure excellence is no justification for not having one. If you know your field, then the majority of these tests should present no challenge. The point is that if you call yourself a professional, then clients deserve to see credentials. We can market your talents, but you should have basic certifications for Progent to work with. In case you happen to be strongly opposed to the concept of certifications, we can understand and honor your position, but you are probably not an appropriate candidate.
Freelance Jobs for Certified Experts for Windows, Apple OS, Linux/UNIX, and Sun Solaris Technology For over two decades, Progent's information technology engineers have provided affordable and successful computer consulting expertise for companies in Northern California and throughout the United States. An advanced virtual office network, a shared support knowledge base, and a collaborative philosophy for problem solving have enabled Progent to retain a talented in-house team and dramatically grow a loyal clientele.
The Experts Group is our way to provide customers the services of expert computer consulting engineers who have in-depth knowledge and work experience in key technologies beyond our core concentration in system support and security. Experts Team members are often independent engineers and sometimes "moonlighters" who are thoroughly qualified by Progent to work closely with Progent's in-house consultants to deliver end-to-end, world-class information technology services to small businesses. We are always enhancing our Experts Team in order to meet the particular requirements of our clients.
Progent's Experts Team now provides support in these technologies:
Apple OS networking and applications
Expertise for Linux-powered, UNIX-powered, and Sun environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Strategic and specialized application support
CIO, management information analyst, and project management outsourcing
Special program development and deployment
Web, eCommerce, EDI, and client portal design and deployment
SQL management and efficiency help
Management information consulting
Telecom architecture consulting
Advantages of becoming a member of Progent's Experts Team include:
By associating with us, you can leverage the impact of our dramatic expansion and top-notch recognition in the industry. By maintaining a team of skilled and dedicated professionals, providing excellent customer care, and practicing a strong, value-oriented pricing structure, we have quadrupled our clientele during the past several years and Progent now provides professoinal services to hundreds of businesses in Northern California and across the United States.
Progent's experienced marketing team takes care of all aspects of marketing your services and technical expertise into our rapidly expanding customer base, so you expend less time signing up clients and more time making money.
Progent will assist in relationship building between you and our key group of experienced Microsoft and Cisco certified engineers who act as the gateway to the key executives among Progent's customers.
Our selling and operations staffs will manage the entire sales and contracting process, from lead generation, job approval, customer requirements definition, capabilities matching, job analysis proposal generation, agreement negotiation and execution. Your exclusive responsibility stays with providing high-level consulting service.
We will provide you connections to our advanced virtual office infrastructure, offering professional meeting/work locations in the San Francisco area, as well as Internet and telecomm connectivity throughout the United States.
You will have access to our vast knowledge base, best practices procedures, abundance of professional documents, and the shared expertise from one of the country's largest pool of experienced network professionals.
We will share partner-only benefits from top technology companies such as Microsoft and Cisco, including free orlow-cost training classes, on-line access to special vendor support tools and technical support resources, and downloadable internal use programs for training or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to become a member of Progent's Experts Group, but we do have these qualifications to join:
You should show a strong track record as a consulting professional working on your own in your area of expertise, including a minimum two year history of successful consulting projects or you must have an active customer base for whom you currently provide ongoing consulting activity.
You need to demonstrate that you are an expert in your field of concentration, which includes showing an extensive task-relevant history and excellent references, and have current manufacturer or institutional professional certifications.
You have to know how to present yourself in a professional manner and be self driven and confident in your skills. You should have strong communications skills and understand how to operate efficiently alone or as a member of a team.
You need to know how to explain proper goals to customers and fellow Progent team members and you have to know how evaluate jobs, create task plans, and estimate reasonable time lines.
Enhance Your Abilities with the Best Technology and Joining the Top Team of Computer Engineers Progent's productive atmosphere will make you a more capable consulting professional by improving your technical skills and boosting the loyalty of your customers. Progent delivers on this promise by recruiting the top professional talent for you to operate with, offering a state-of-the-art network and communications infrastructure, running proprietary application utilities to enable the maximum level of support, and by streamlining our operational models for finding and keeping customers.
The main factor that separates us from typical network support companies is the high quality of our consultants. Among the 50 or so consulting experts who have teamed with us, we have assembled top talent across a broad range of technologies. Whether it’s Microsoft servers, Cisco firewalls, network security, Macintosh, Linux/UNIX, VMware, or other vital application, we deploy professionals who can help you to be successful on major projects by combining the aggregate experience of our group of experts.
To ensure the success of our consultants, we invest significantly in providing the most powerful technology to do the job properly. We will exploit information technology to an impressive degree and our advanced virtual office environment allows seamless communications, cooperation, and information sharing with other Progent consultants — entirely from at-home or mobile offices. Consultants don’t throw away time or lose income with daily drives to a physical office, and all driving you do for on-site client work is determined by your schedule, not ours. The most attractive part is that most of our consulting services can be done off-site, representing maximum productivity for billable time. In practice, some of our staff do remote consulting only.
Progent's operations are geared towards responding rapidly and efficiently to customer needs through knowledge sharing and cooperative problem resolution. Although our engineers operate with a high level of freedom, dispatching is unified, customer problems and resolutions are carefully tracked, recorded, and organized for convenient retrieval, up-to-date consultant schedules are published to streamline group projects and enable trouble escalation, and client approval is continually monitored. We strengthen the feeling of cooperation via monthly workgroup conferences and quarterly corporate events.
Most of our team is situated throughout Northern California, but Progent is attracting a rapidly expanding group of network professionals from across the U.S. Our virtual office environment eliminates geographic boundaries that limit the productivity of traditional company structures. We complete the deal by providing a comprehensive employee care program to promote the physical health and financial welfare of our employees and their families.
Not only do we have awesome consultants, our marketing and administration teams match the high standards that characterizes Progent. These high-performance factors behind our growth are helping us to target and sign up the scores of new clients we are currently acquiring every month. Progent recently celebrated the providing of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong sales organization.
Possessing a passion for technical proficiency is a cornerstone for success with Progent. A job in consulting will push you to enhance your skills more than you would in any other job in information technology. Being confronted by a continual stream of network challenges is what keeps professional support interesting. Customers rely on a consultant to perform the “hard stuff.” Innovative tasks, advanced deployments, vexing or chronic issues, and difficult upgrades are the basis for our services every day. At Progent, you will not stall or be narrowly defined, as is sadly common for computer professionals in traditional corporate jobs. You will awake every morning enthusiastic about the challenges ahead.
On the way, you will work with some great people, both by establishing strong customer relationships and by operating closely with other Progent consultants, where you will benefit from and contribute to their success. Of course, technology is vital, but Progent is a relationship-focused company heart and soul. If you do not have strong communications skills or like working with a varied assortment of personalities, then we are in all likelihood a poor fit.
If all this seems right for you, we invite you to contact Progent about our vision of the future of network consulting.
Get Lifestyle Benefits and Professional Success with Our Advanced Virtual Office Environment Progent is convinced that a carefully designed and executed network is a crucial piece for enabling any company's growth, and Progent follows this belief in our corporate system environment. We have built a non-stop virtual office network that allows our staff engineers and certified contractors to offer rapid and efficient support, cooperate closely on sophisticated projects, and gain from career and private growth from being a member of a dynamic business culture of self motivation and freedom.
Progent's fault tolerant consulting services for small company IT systems offer Microsoft and Cisco-certified network professionals who can show you how to deploy clustered servers to create a robust network that includes essential technologies and processes for mission critical environments. Progent’s fault-tolerant system consultants can help you create non-stop networks by planning and deploying the growing suite of Microsoft Windows Cluster servers. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By helping you build your fault-tolerant network around Microsoft Windows Server 2003 Cluster, Progent’s consulting professionals can help configure a network architecture with features that include high-availability Internet connections, system load balancing, non-stop data center design, fault tolerant interoffice connections, fault tolerant multi-site systems, and fail-safe business continuation design.
Progent's Microsoft and Cisco qualified computer consultants offer advanced help with a wide array of products and technologies and can deliver that expertise online anywhere in the U.S. or in person in select cities across the country and anywhere in Northern California. Progent offers round-the-clock remote help for networks based on Windows, UNIX, Linux, Sun Solaris, or Mac OS X, or for environments that include a mix of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the assistance of CISA-accredited security consultants to assist with high-level security design and troubleshooting. Progent has provided online troubleshooting to companies in all 50 states in the United States.
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, transforming raw information into useful understanding of your company and customers.
Progent's certified engineers offer technical help and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft Servers. Progent's migration, integration, administration, and support services for Exchange 2003 Server include planning, deployment, project management, local and off-site technical support, Help Desk outsourcing, expert security consulting, and full-service IT outsourcing.
Microsoft WSUS enables information technology managers to install and monitor the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft WSUS deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
Progent’s Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy creation of advanced business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
For medium-size companies looking for IT consulting services, Progent can deliver an array of alternatives including on-site help, on-line support, off-site Call Center, round-the-clock support with automatic network monitoring, emergency staffing, site relocation services, software development, and expert consulting. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent provides expert onsite support for fixing technical problems quickly and economically.
Progent provides customers the services of consultants who have been awarded some of the IT industry's most prized credentials. Progent thinks that clients have the right to know that their IT service consultants have accredited testing plus extensive practical field experience so that Progent's clients can engage Progent's support with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts brings priority for significantly superior vendor assistance than is available to non-certified consultants, enabling Progent to deliver customers a better class of IT support. In other cases, major certifications such as CISSP or ISSEP for IT security can help corporate customers to demonstrate compliance with regulatory demands by engaging the assistance of recognized industry professionals.
Progent is among the most qualified information technology consulting companies in the San Francisco Bay Area for creating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the advantages of Microsoft Exchange Server 2000 under common situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Les Kent has a 25-year history of successful network integration, business administration, sales, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a system designer, application developer, project manager, implementation consultant, and problem solver for small companies, new ventures, and global enterprises.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast development of a new generation of high-end applications that can provide your business a critical competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
