Full-time and Subcontract Positions at Progent Work for Talented Network Professionals, Computer Service Specialists, CISSP Certified Consultants, and Application Programmers
One of the premiere IT consulting firms for small business systems, Progent manages a full-time staff of certified support professionals who focus on mainstream IT areas including:
Microsoft products
Cisco Integrated Services Routers, Catalyst switches, firewalls, plus Voice over IP and VPN products
Enterprise security consulting
Advanced system infrastructures
Remote troubleshooting and system management
Progent's Experts Group, which includes freelance experts certified and coordinated by Progent, provides exceptionally refined skills in a broad range of key software areas and network technologies such as:
Apple OS networking and applications
Support for Linux-powered, UNIX, and Sun environments
MRP, Enterprise Resource Planning, or Customer Relationship Management customization
Strategic and specialized program help
Chief Information Officer, business analyst, and project management services
Custom program design and deployment
Web, electronic business, EDI, and client portal design and integration
Database support and efficiency help
Business intelligence consulting
Telecommunications systems consulting
Innovative models for finding customers, delivering service, nurturing an efficient company culture, and offering highly competitive profit sharing have enabled Progent to be among the most rapidly growing and best recognized Microsoft Gold Partners consultant firms in the United States and to build an international organization for delivering remote network assistance. If you are an accredited computer support professional or network consultant with an orientation towards a customer success and excellent communication skills, you should consider Progent an opportunity for enhancing your professional skills, living a more rewarding lifestyle, and achieving financial security.
Learn More Details Concerning Jobs with Progent
Follow these pages to find out additional information concerning our work opportunities, business culture, work conditions, compensation model, and benefits packages:
Consulting Careers at Progent
We are seeking a variety of full-time workers such as motivated Microsoft MCSE network engineers; network consultants who have Cisco CCIE, CCNP, or CCNA certification; and specialists in fault-tolerant system architecture with experience in mobile access, wireless networking, non-stop environments, business continuity solutions, data preservation, and VMware technology. We are also looking for workstation support experts, off-site service professionals, and CISM or CISSP certified security consultants. We are also looking for veteran managers and administrators able to perform effectively in our dynamic, virtual office environment. Learn additional information about full-time professional services work at Progent by going to Consulting Jobs at Progent.
Contracting Work at Progent
Progent works with independent consultants who have in-depth expertise and hands-on background in high-demand information technology topics outside Progent's main service concentration. Our Experts Team hires contractors who offer consulting and programming services for line-of-business applications that include MRP, Enterprise Resource Planning, or CRM; possess deep knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or can provide expert help in technologies such as telecom, web site design, EDI, eCommerce, or dbm programming. Independent contractors qualified by us coordinate with Progent's staff professionals to deliver comprehensive solutions for small business networks. In order to learn more details about contract jobs with Progent's Experts Team, refer to Freelance Jobs with Progent.
Ways That Progent Is Unique
Progent has been able to recruit the best professional experts by being different. With a powerful mix of enterprising drive, insistence on client satisfaction, utilization of state-of-the-art technology, and an independent work structure that offers life-style choices for Progent's team members, Progent creates a dynamic culture for select individuals who posses a drive for quickly improving their technical skills to create concrete benefits for a range of organizations and network environments. Learn more information concerning reasons we are different by going to How Progent Is Different.
Our Virtual Office Work Environment
Our virtual office model utilizes advanced technologies that enable off-site support, wireless connectivity, easy access to Progent's support databases, and instant collaboration with talented colleagues to help you to deal with business-critical network issues. Progent's virtual office structure allows you to focus on delivering IT solutions instead of dealing with traffic and helps you build lasting customer relationships by enabling you to provide quick, viable, and cost-effective solutions. In order to learn additional information concerning our virtual office infrastructure, visit Progent virtual Office Network.
Compensation Model and Benefit Packages
Our compensation is determined by revenue sharing. The money you make is wholly tied to the revenue you contribute. You have the choice of focusing on quality of life and choosing to work at a more relaxed pace, utilizing our versatile schedule to make time for personal enthusiasms, or you can choose to make considerable money by hard work and long hours. Progent also offers comprehensive family health care insurance plus many other benefits. Learn additional details about our compensation model and benefit programs by going to Progent Compensation and Benefits.
Below is a description of some available job opportunities:
Job Code
Description
A09
Operations Administrator Job
Progent is seeking a motivated person for the home-office position of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing expense and asset management functions for a small, quickly expanding business.
Information Technology Recruitment Manager Job
Progent is looking for a senior administrative executive for recruiting technical personnel to join Progent's group of support engineers who provide information technology outsourcing and technical support assistance to customers worldwide.
Personal Assistant to the President Job
Progent has a telecommuting job for an Executive Assistant to work with the president and owner of Progent to take care of a broad range of non-technical responsibilities including call screening, record keeping, administration, special projects, shipping time-critical documents, organizing periodic sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making travel bookings, and managing the president's calendar.
Technical Response Center Coordinator Position
Progent has a job opening for a talented individual for the position of Technical Response Center (TRC) Coordinator working with a creative technical services company in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming Technical Response Center and Main number phone calls and must project a professional and sympathetic demeanor in the initiation of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, which includes tasks such as First Service follow up interviews. The Customer Services Administrative Assistant provides an assortment of administrative duties for the Director of Customer Services to make sure Progent provides exceptional customer care.
Business Development Representative Jobs
The Business Development Representative is a top level sales executive responsible for selling Progent's broad array of IT outsourcing and support services and functioning as the front-line customer interface. The Business Development Representative is a member of the executive team, operating closely with the CEO and Directors and Managers to make sure that corporate targets are accomplished and that the highest level of services are delivered to Progent's customers.
Desktop Support Expert Jobs
Progent is looking for a Desktop Engineer to work with Progent customers to provide service to all users of desktop and notebook computers powered by MS Windows 2000, Windows Vista, and XP platforms. Work in unison with customer's management or IT group or under the direction of a Progent Senior Engineer to help the client’s workers.
Senior Remote Support Engineer Job
Progent is seeking a Senior Remote Support Engineer to work with a range of small business clients to manage and service information systems remotely, using advanced technology including Microsoft Windows 2K/2003 and the MS .NET platform.
Senior Online Technical Support Engineer Jobs in Australia
Progent is looking for a Senior Online Network Support Engineer in Australia to assist a variety of Progent's worldwide clients to maintain and repair information systems by telephone or online connections.
Senior Cisco Consultant Job
Progent is seeking a Certified Cisco Engineer with Cisco CCIE or CCNP credentials to work with Progent's team of professionals to assist customers to design, integrate, maintain, and troubleshoot IT networks that incorporate Cisco products.
Certified Security Consultant Positions
Progent is seeking a Certified Security Engineer with CISSP or equivalent security credentials to join Progent's staff of professionals to offer clients a full range of security consulting such as network security analysis, security testing, security planning, network monitoring, security modeling, access management solutions expertise, business processes security, and disaster recovery planning.
If you want to enquire about any opening shown above, you should e-mail your background information to jobs@progent.com. Please copy the code numbers of the jobs that interest you.
Additional Facts Concerning Work at Progent
Career Jobs for Network Engineers, Computer Service Specialists, Security Consultants, and Remote Support Technicians Progent wants to find full-time, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network engineers with Cisco credentials; security professionals with CISSP or equivalent security certification; and high-end network design experts with experience in mobile access, wireless networking, fault tolerance, business continuity, information preservation, and VMware. Progent also is hiring professionals who can work on our staff of desktop service technicians and off-site troubleshooting experts. Also, Progent is looking for talented administrators who can operate productively in Progent's high-growth, virtual office environment.
By maintaining a team of skilled and dedicated consultants, delivering world-class customer care, and following a strong value-focused fee structure, We have been able to expand our client base dramatically while delivering professional services to hundreds of businesses in Northern California and throughout the U.S.. A sophisticated virtual office environment, a shared information base, and a group approach to problem solving have allowed Progent to retain a skilled consulting team and a loyal client base.
If you are a network consultant with technical support experience, joining Progent or helping our clients can expand your knowledge via interaction with Progent's group of mutually team-oriented, talented engineers. Our focus on delivering information technology expertise and technical help to small and midsize companies will give you the opportunity to collaborate intimately with decision makers and contribute significantly to the growth of dynamic companies.
Progent is hiring technical professionals who have recognized certification in their technical focus. For example, if you are a Microsoft expert, you must have your Microsoft Certified Systems Engineer certificate. In the case of Cisco consultants, show us your CCIE or Cisco Certified Network Professional credential. For security, you should have you Certified Information Systems Security Professional, CISA, CISM, or one of the other leading security credentials. Naturally, we are aware of “paper MCSEs.” Still, the fact that a credential does not ensure excellence is no excuse for not earning one. If you have mastered your field, then most of those tests should present no great difficulty. The crux of the matter is that if you are a professional, then clients expect certifications. We can market your talents, but you need to have standard credentials for Progent to market. If you stand adamantly against the concept of certifications, Progent can sympathize with and respect your opinion, but you are likely not an appropriate fit.
Contract Jobs for Certified Experts for Windows, Macintosh, Linux, and Sun Technology For over two decades, Progent's computer engineers have offered low-cost and successful network consulting expertise for small businesses in Northern California and throughout the United States. A sophisticated virtual office network, a shared support database, and a collaborative approach to problem solving have helped Progent to retain a strong consulting group and dramatically grow a satisfied client base.
The Experts Group is Progent's way to provide clients the help of expert computer consulting professionals who have advanced skills and field background in key technologies beyond Progent's primary focus in system support and security. Experts Team members are often independent engineers and sometimes "moonlighters" who are thoroughly qualified by us to work closely with our staff consultants to deliver end-to-end, enterprise-class network solutions to small companies. We are always enhancing our Experts Team to address the particular needs of our customer base.
Our Experts Team currently provides consulting in these areas:
Apple OS networking and programs
Expertise for Linux-based, UNIX-based, and Sun systems
MRP, Enterprise Resource Planning, or Customer Relationship Management expertise
Line-of-business and specialized application help
Chief Information Officer, business analyst, and project logistics services
Custom program development and deployment
Web site, electronic business, Electronic Data Interchange, and client portal design and deployment
DBM support and performance consulting
Management information consulting
Telecommunications architecture support
Benefits of becoming part of Our Experts Team include:
By working with Progent, you can leverage the impact of our explosive growth and excellent recognition in the market. By maintaining a group of talented and committed professionals, offering attentive customer care, and practicing a proven, value-oriented billing model, Progent has quadrupled our customer base during the last few years and Progent currently delivers consulting support to hundreds of companies in California and throughout the U.S.
Progent's veteran marketing team takes care of all facets of promoting your services and areas of expertise into our rapidly growing client base, so you expend less effort finding customers and more time making money.
Progent will facilitate relationship building between you and our core group of experienced Microsoft and Cisco qualified engineers who act as the conduit to the decision makers among Progent's customers.
Our sales and administration groups will take care of the complete selling and contracting process, from opportunity identification, project qualification, client requirements definition, capabilities matching, job scoping proposal writing, contract negotiation and generation. Your entire focus stays with delivering high-level consulting service.
Progent will provide you access to our sophisticated virtual office environment, including convenient meeting/work sites in Northern California, as well as Internet and telecomm access throughout the United States.
You will have the benefit of Progent's extensive database, best practices processes, library of template-deliverable publications, and the shared experience from one of Northern California's largest independent groups of experienced information technology professionals.
We will share partner-only benefits from top technology companies such as Microsoft and Cisco, including free ordiscounted training classes, web connections to restricted vendor troubleshooting utilities and product maintenance resources, and on-line in-house use programs for training or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to be part of Progent's Experts Group, but Progent has these qualifications for membership:
You need to have a strong track record as a consulting professional operating on your own in your field of expertise, including a minimum two year record of successful contracting projects or you must have an active client base for which you currently deliver continuing consulting activity.
You must demonstrate that you are an expert in your area of specialization, including having a long work-related history and strong referrals, and possess current manufacturer and/or institutional professional qualifications.
You must know how to present yourself in a professional manner and be self motivated and assured in your abilities. You should have excellent inter-personal skills and understand how to work efficiently by yourself or as part of a team.
You need to know how to explain proper goals to clients and other Progent consultants and you should be able analyze jobs, create project plans, and estimate reasonable work schedules.
Improve Your Abilities with the Best Technology and Working with the Top Group of Network Consultants Progent's business climate will make you a more capable professional by enhancing your information technology skills and increasing the satisfaction of your customers. Progent delivers on this promise by recruiting the best professional talent for you to operate with, offering a state-of-the-art network and communications infrastructure, using specialized software utilities to enable the maximum level of service, and by optimizing proven operational structures for attracting and retaining customers.
The most important factor that differentiates us from typical network support companies is the high caliber of our consultants. Out of the scores of consulting experts who have joined Progent, we have recruited top talent covering a broad array of technical areas. Whether it’s Microsoft Windows, Cisco firewalls, network security, Mac, Linux/UNIX, VMware, or other vital technologies, we engage experts who can enable you to be successful on major projects by combining the aggregate experience of our group of experts.
To ensure the success of our consultants, we invest significantly in making available the best tools to do the job efficiently. Progent will exploit technology to an extraordinary extent and our advanced virtual office infrastructure allows seamless communications, collaboration, and knowledge exchange with other Progent consultants — all from home-based or on-the-road offices. You don’t throw away time or forfeit revenue with regular commutes to a physical office building, and all driving you do for in-person client work is determined by your time table, not Progent's. The most attractive benefit is that most of our support services can be performed off-site, representing maximum efficiency for billable hours. In practice, some of our team members do off-site support exclusively.
Progent's business structure is set up for reacting rapidly and efficiently to customer requirements through knowledge exchange and cooperative problem resolution. Even though Progent's engineers work with a high level of independence, resource allocation is centralized, client issues and resolutions are carefully monitored, recorded, and archived for convenient reference, up-to-date consultant availability is broadcast to facilitate group tasks and enable problem escalation, and client approval is always evaluated. We strengthen the sense of cooperation through monthly workgroup meetings and regular company-wide events.
Most of our team is located throughout California, but Progent is building a quickly growing team of consulting professionals from across the U.S. Our virtual office infrastructure eliminates geographic boundaries that limit the efficiency of traditional company structures. We complete the deal by providing a full employee care program to ensure the physical health and economic welfare of our employees and their relations.
Just as we have awesome consulting professionals, Progent's sales and operations teams live up to the high standards that defines Progent. These top-notch contributors to Progent’s growth are enabling us to target and sign up the scores of new customers we are now engaging every month. We lately celebrated the delivery of services to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong marketing organization.
Having a passion for technical proficiency is a cornerstone for growth with Progent. A career in consulting will drive you to enhance your skills more than you would in any other position in information technology. Being exposed to a continual series of network challenges is what makes professional support interesting. Customers rely on consulting firms to perform the “hard stuff.” Creative tasks, advanced implementations, puzzling or chronic issues, and tricky upgrades are the foundation for what we do daily. With us, you will not stagnate or be pigeonholed, as is sadly common for computer engineers in ordinary corporate roles. You will wake up every day excited about the challenges to come.
Along the way, you will work with some wonderful folks, both by establishing close customer relationships and by operating closely with other Progent consultants, where you will learn from and add to their success. Yes, technology is vital, but Progent is a relationship-focused organization heart and soul. If you don’t have strong people skills or enjoy working with a varied assortment of people, then we are probably a poor fit.
If all this sounds right for you, we urge you to talk to Progent about our view of the future of network consulting.
Enjoy Quality of Life Improvements and Technical Prowess with Our Sophisticated Virtual Office Infrastructure Progent is convinced that a well architected and executed information system can be a pivotal piece for enabling a firm's success, and Progent applies this credo in our own system infrastructure. Progent has built a fault-tolerant virtual office infrastructure that enables our staff engineers and certified contractors to deliver fast and effective service, cooperate easily on sophisticated jobs, and gain from career and personal maturity from acting as a member of an exciting company ethos of self motivation and independence.
Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Remote server management cards offer IT administrators full control over a server without the requirement for a personal visit. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and manage a high-availability business network that includes remote server management cards and Progent can utilize these remote server management cards to provide efficient off-site technical help. Progent has experience with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
Progent's Check Point Software experts can show you how to select and configure Check Point Firewall/VPN utilities and hardware powered by Check Point's technology to provide an affordable and efficient security defense for your business network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point NGX VPN with security products from other vendors and provide a single stop for continuing network support, administration, training, and consulting expertise.
Nagios and MRTG are useful, license-free monitoring utilities that operate with Linux and can be deployed to analyze UNIX/Linux environments, MS Windows systems, or multi-OS environments where the Linux OS and MS Windows run side by side. Nagios allows network managers to monitor network services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth in and out of SNMP network appliances including processors, routers, and switches. Progent's network integration consultants can show you how to use both these programs to streamline and troubleshoot your computer network.
Cisco's network security and offsite access technology for small companies provide a complete range of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet wireless appliances, and other Cisco security technologies that align most closely with your business objectives.
Progent can provide small businesses in Northern California and select cities nationwide with an expert with knowledge of the new features of Microsoft Office Word 2007 and 2003. A consultant from Progent's Experts Team can help you integrate MS Word's powerful components into the operations of your business, assist with creating templates and writing time-saving macros, or provide on-site education to keep your business up to speed on MS Office Word. Progent's engineers can help your organization build and maintain a protected, reliable network and communications foundation to support your Microsoft Word applications.
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and powered by software originally produced by Connectix, provides the power necessary to carry out hardware reduction, software migration, and server quarantine tasks via virtualization technology in an enterprise-ready IT environment with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses who want to enhance ROI in software development and piloting, migration from legacy mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can help your IT staff to evaluate and integrate MS Virtual Server.
If your organization does not require emergency online help but you think you will need assistance with your information system in the near future, you can conserve time and money and guarantee that the right IT skill will be ready when you need it by contacting a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Progent’s Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft ISA Servers. Microsoft's Internet Security and Acceleration Server contains a full featured application-layer aware firewall that can secure your IT network from attack by external and internal sources. ISA Server provides deep inspection of Internet protocols such as HTTP, which allows ISA Server to detect many attacks that can get by ordinary firewalls. The integrated firewall and VPN structure of ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP and CISM certified security consultants can help you enhance your network security through expert design and deployment of Microsoft ISA Servers. ISA Server is offered in several editions including the Microsoft ISA 2006 or 2004 Enterprise Edition and the Microsoft ISA 2006 Standard Edition Server. Progent’s ISA Server consulting staff can also help you integrate MS Proxy Server and upgrade from ISA 2000 Server to the newest editions of Microsoft ISA Server.
For medium-size businesses who need network consulting services, Progent offers an array of alternatives such as local help, remote support, phone-based Call Center, 24x7 support with remote network monitoring, temporary staffing, site relocation support, application development, and professional consultation. For midsize companies in California or other regions serviced by Progent's onsite consultants, Progent provides professional in-person support for fixing technical issues quickly and affordably.
Progent’s Microsoft certified consultants offer small and midsize companies experienced consulting services for Microsoft Operations Manager (MOM 2005) and Microsoft Operations Manager 2000. Microsoft Operations Manager 2005 offers extensible and scalable high-end system management by featuring comprehensive event management, proactive monitoring and threshold alarms, reporting and trend profiling, and network and application-specific intelligence and tasks to increase the manageability of Windows Server System networks. Through internal application profiles, Microsoft MOM 2005 allows you to identify your system reliability issues before they become crises, improve the payback of your network operations through specified best practices, and support your network operations and senior management by sharing key service level and capacity information. Progent’s MOM consulting engineers have broad hands-on experience with MOM 2000 and MOM 2005 and can help your business install and customize MOM in order to maximize the reliability and efficiency of your IT network.
Microsoft Operations Manager is a powerful server management tool that helps network managers to be more proactive with critical IT issues by notifying them when potential problems require action based on a comprehensive record of known problems. MOM conserves management time by putting aside spurious event information that is not indicative of serious issues. Progent's experienced MOM experts can assist you to select appropriate Microsoft Operations Manager components, install and configure Microsoft Operations Manager, and create custom rules, Visual Basic scripts, reports, and alarms for your company.
Progent is a pioneer in cost-effectively providing enterprise-class network support to small businesses. Progent's achievement in addressing the IT service needs of the historically underserved small company sector is the combined outcome of key technical and operational innovations that have eliminated a great deal of the traditional expenses out of administering IT service, added unprecedented technical skill into the IT service system, and dramatically accelerated the repair process.
