Full-time and Freelance Work with Progent Jobs for Talented Network Professionals, Helpdesk Service Technicians, Security Experts, and Application Developers
One of the top IT consultant companies for small business systems, Progent manages a full-time staff of certified support professionals who focus on mainstream technologies including:
Microsoft Windows products
Cisco Integrated Services Routers, Catalyst switches, PIX firewalls, plus VoIP and Virtual Private Network solutions
System security consulting
Sophisticated network architecture
Remote IT support and system management
Our Experts Group, which contracts freelance consultants certified and managed by Progent, offers highly refined knowledge in a broad range of vital software applications and networking solutions that include:
Macintosh integration and programs
Support for Linux-based, UNIX-powered, and Sun systems
MRP, Enterprise Resource Planning, or CRM expertise
Line-of-business and vertical program help
CIO, management information analyst, and project management services
Special applications development and deployment
Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration
Database support and performance consulting
Business information consulting
Telecommunications systems support
Innovative structures for acquiring customers, delivering support, establishing an efficient working environment, and providing generous profit sharing have enabled Progent to be one of the fastest growing and most well respected Microsoft Gold Partners consulting organizations in the United States and to build a worldwide presence for delivering remote IT service. If you are a certified computer technician or network expert with a drive for a customer service and excellent communication skills, consultants will find in Progent a chance for increasing your technical skills, living a more rewarding lifestyle, and attaining economic security.
Learn More Information About Jobs with Progent
Follow these links to learn additional information concerning our job opportunities, business philosophy, operational environment, compensation structure, and benefits packages:
Full-time Positions at Progent
We are hiring a variety of on-staff workers including motivated Microsoft MCSE and MCSA network consultants; system experts with Cisco credentials; and specialists in fault-tolerant network architecture with experience in mobile access, wireless integration, non-stop environments, business continuity planning, data preservation, and virtual servers. We are also seeking workstation support experts, remote troubleshooting specialists, and CISM or CISSP accredited security consultants. Progent is also looking for experienced managers who can operate effectively in Progent's high-growth, virtual office model. Learn more information concerning staff professional services positions at Progent by going to Full-time Work at Progent.
Contract Opportunities at Progent
Progent contracts independent consultants who have specialized knowledge and working experience in important IT areas outside our primary service focus. Progent's Experts Team employs independent consultants who can provide consulting and development services for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of non-Microsoft platforms such as Linux, Macintosh, or Sun, or offer expert help in areas like telecom, web design, EDI, web commerce, or database management. Freelance consultants certified by us coordinate with our full-time professionals to deliver comprehensive IT services for small business networks. If you want to find out additional details about contract jobs with Progent's Experts Team, see Freelance Work at Progent.
Ways That Progent Is Unique
Progent has managed to attract the top professional talent by being different. Providing a powerful blend of enterprising drive, commitment to customer satisfaction, use of state-of-the-art technical tools, plus an independent business model that accommodates life-style choices for Progent's team members, Progent offers a stimulating environment for talented consultants who have a drive for rapidly improving their professional skills to create concrete solutions for a variety of organizations and network environments. Learn additional information concerning how Progent is exceptional by visiting Ways That Progent Is Unique.
Our Virtual Office Infrastructure
Progent's virtual office model utilizes advanced technical tools that allow remote support, wireless connectivity, easy access to Progent's knowledge bases, and close cooperation with talented colleagues to help you to resolve challenging network problems. Our virtual office network enables you to focus on delivering service instead of dealing with traffic and lets consultants build lasting customer relationships by enabling you to provide fast, viable, and cost-effective solutions. If you want to learn more information about Progent's virtual office work environment, see Progent virtual Office Business Model.
Compensation Model and Benefit Programs
Progent's compensation model is based on revenue sharing. The money you make is entirely based on the revenue you contribute. You have the option of focusing on life style and choosing to consult at a more relaxed pace, using Progent's flexible structure to follow personal pursuits, or you can use the opportunity to earn considerable money through persistent work and lots of hours. Progent also offers full family health insurance as well as numerous additional benefits. Learn additional information concerning Progent's compensation model and benefit programs by visiting Progent Compensation Model and Benefits.
Jobs at Progent Frequently Asked Questions
For replies to popular questions about being a consultant at Progent, refer to Jobs at Progent Questions and Answers.
Here is a list of some available job opportunities:
Code
Job Description
A09
Operations Administrator Job
Progent is looking for a motivated individual for the home-office position of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling expense and asset management responsibilities for a small, quickly growing business.
Information Technology Recruitment Manager Position
Progent is seeking an experienced administrative executive for hiring technical personnel to join Progent's group of network support engineers who offer information technology outsourcing and engineering consulting services to customers worldwide.
Technical Response Center Coordinator Position
Progent is hiring an experienced individual for the position of Technical Response Center (TRC) Coordinator working with a creative technical services business in a dynamic environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number calls and must project a professional and sympathetic demeanor in the start up of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, including tasks such as First Service follow up calls. The Customer Services Administrative Assistant carries out an assortment of administrative duties for the Director of Customer Services to ensure Progent delivers exceptional client care.
Market Development Representative Positions
The Business Development Representative is a senior level sales executive responsible for selling Progent's broad range of network outsourcing and support offerings and acting as the primary client interface. The Business Development Representative is a member of the executive group, working in sync with the President and Directors and Managers to ensure that business goals are accomplished and that top notch services are provided to Progent's clients.
Senior Network Consultant, Microsoft Certified Systems Engineer Jobs
Progent is seeking an experienced, MCSE support professional to become part of Progent's full-time staff of network professionals. You must have communication skills plus technical expertise and must be solutions driven.
Desktop Engineer Jobs
Progent is seeking a Desktop Engineer to help Progent customers to help all users of workstation and notebook PCs powered by Microsoft Windows 2000, Windows Vista, and Windows XP platforms. Work closely with client's management or IT staff or under the direction of a Progent Senior Engineer to help the client’s end users.
Senior Remote Support Expert Job
Progent is seeking a Senior Remote Support Engineer to work with a variety of Progent's customers to manage and service information networks off-site, utilizing sophisticated tools such as MS Windows 2K/2003 and Microsoft's .NET product family.
Senior Online Technical Support Engineer Job in Australia
Progent is seeking a Senior Online Support Specialist in Australia to assist a variety of Progent's worldwide clients to maintain and support IT networks by phone or remote connections.
Certified Cisco Engineer Job
Progent is seeking a Senior Cisco Consultant with Cisco CCIE or CCNP certification to work with Progent's team of experts to help customers to plan, integrate, manage, and repair IT networks that incorporate Cisco products.
Senior Security Consultant Jobs
Progent is seeking a Senior Security Engineer with CISA or similar security credentials to work with Progent's staff of professionals to offer clients a full range of security services such as network security evaluation, security testing, security strategy, network monitoring, security architecture, access control systems expertise, business processes security, and business continuity planning.
If you wish to apply for any job shown above, please send your resume to jobs@progent.com. Be sure to copy the code numbers of the positions of interest.
Additional Facts About Opportunities with Us
Fulltime Jobs for Network Consultants, Desktop Service Technicians, Security Experts, and Online Help Technicians Progent wants to hire fulltime, results-driven Microsoft accredited consultants with Microsoft MCSE, MCSA, or MCP credentials; Cisco accredited network engineers who have Cisco credentials; security consultants who have CISA or equivalent security certification; and high-end network design consultants with a background in mobile access, wireless networking, fault tolerance, disaster recovery, information protection, and VMware. Progent also is hiring employees who can join Progent's team of help desk support specialists and remote support experts. Also, Progent is looking for experienced managers who can operate productively in our fast-paced, virtual office environment.
By maintaining a staff of skilled and motivated professionals, providing world-class client care, and following a competitive results-focused fee model, We have managed to increase our client base dramatically while providing consulting services to hundreds of businesses in Northern California and across the U.S.. A sophisticated virtual office environment, a shared information base, and a group approach to problem solving have helped Progent to maintain a talented staff and a satisfied client base.
If you are an information technology professional with troubleshooting expertise, teaming with Progent or helping our clients can expand your knowledge via interaction with Progent's group of highly team-oriented, expert consultants. Progent's commitment to providing network consulting and computer support to small and midsize companies will offer you the chance to work intimately with decision makers and contribute significantly to the growth of exciting businesses.
We are looking for technical professionals who can show recognized certification in their technical focus. For example, if you are a Microsoft consultant, you should have earned your MCSE credential. For Cisco professionals, have your Cisco Certified Internetwork Expert or CCNP certificate. For network security, you should show you Certified Information Systems Security Professional, CISA, Certified Information Security Manager, or other leading security certifications. Naturally, we are familiar with “paper MCSEs.” Still, simply because a certificate does not guarantee excellence is no justification for not owning one. If you have mastered your field, then most of these tests should present no great difficulty. The bottom line is that if you represent yourself to be a professional, then clients deserve to see credentials. We can broadcast your skills, but you must have a baseline of credentials for Progent to work with. In case you are adamantly opposed to the idea of credentials, Progent can sympathize with and honor your opinion, but you are likely not a good candidate.
Contract Jobs for Qualified Experts for Windows, Apple OS, Linux/UNIX, and Sun Technology For more than two decades, our consulting engineers have offered low-cost and effective network consulting expertise for businesses in the San Francisco Bay Area and throughout the U.S.. A sophisticated virtual office network, a shared technical knowledge base, and a collaborative philosophy for problem resolution have helped Progent to retain a strong staff and quickly expand a satisfied clientele.
The Experts Group is Progent's way to provide clients the services of expert computer consulting engineers who have in-depth skills and work background in key technologies outside of our core concentration in network infrastructure and security. Experts Group members are often independent contractors and occasionally "moonlighters" who are thoroughly qualified by us to work closely with our staff engineers to provide end-to-end, enterprise-class information technology services to small and midsize businesses. Progent is always expanding our Experts Group to meet the special requirements of our customer base.
Our Experts Group now offers support in these areas:
Macintosh integration and applications
Consulting for Linux-based, UNIX-powered, and Sun environments
MRP, Enterprise Resource Planning, or Customer Relationship Management expertise
Mission-critical and specialized program support
Chief Information Officer, business analyst, and project management services
Special applications development and deployment
Web site, electronic business, Electronic Data Interchange, and customer information portal development and integration
SQL management and performance consulting
Business information consulting
Telecom systems consulting
Advantages of becoming part of Our Experts Group include:
By associating with us, you get to benefit from the momentum of our explosive expansion and top-notch reputation in the industry. By maintaining a group of skilled and committed consultants, offering attentive client care, and following a proven, value-oriented billing model, Progent has quadrupled our clientele over the last several years and Progent now delivers consulting support to hundreds of companies in Northern California and across the United States.
Our veteran marketing team takes care of all aspects of promoting your skills and areas of knowledge into our quickly expanding client base, so you spend less time signing up customers and more time making money.
We will assist in relationship building between you and Progent's key group of experienced Microsoft and Cisco certified engineers who act as the conduit to the influential managers among our clients.
Our selling and operations staffs will take care of the complete selling and engagement process, from opportunity generation, job qualification, client requirements definition, capabilities matching, project analysis proposal generation, agreement negotiation and generation. Your exclusive responsibility is on delivering high-level consulting expertise.
We will provide you access to Progent's sophisticated virtual office infrastructure, offering convenient meeting/work sites in the San Francisco area, plus data and voice connectivity anywhere in the U.S.
You will have access to our extensive database, best practices processes, library of template-deliverable publications, and the shared expertise from one of the country's largest independent groups of expert network professionals.
Progent will share partner-only benefits from leading technology companies including Microsoft and Cisco, including free ordiscounted educational seminars, on-line connections to restricted vendor support utilities and product maintenance resources, and downloadable internal use programs for training and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to become a member of our Experts Team, but we do have strict requirements for membership:
You need to have a strong track record as a consultant working on your own in your field of expertise, including a minimum two year record of completed consulting projects and/or have an active customer base to which you currently deliver continuing consulting activity.
You have to demonstrate that you have expertise in your area of concentration, which includes showing an extensive task-relevant history and excellent references, and have up-to-date manufacturer and/or institutional professional certifications.
You should know how to present yourself in a professional way and be self driven and assured in your skills. You need to have strong people skills and understand how to operate successfully by yourself or as a member of a group.
You have to know how to articulate proper expectations to clients and other Progent team members and you should know how analyze projects, produce project plans, and estimate realistic time lines.
Improve Your Abilities with Advanced Technology and Working with a Great Team of Computer Consultants Progent's business climate will make you a better consulting professional by improving your technical skills and boosting the loyalty of your customers. Progent makes good on this promise by recruiting the best professional talent for you to operate with, offering a state-of-the-art system architecture, running custom application utilities to enable the maximum quality of service, and by streamlining proven business models for finding and maintaining clients.
The most important factor that distinguishes Progent from typical network support firms is the quality of our service staff. Out of the scores of consultants who have joined Progent, we have recruited top expertise across a broad range of technologies. Be it Microsoft Windows, Cisco switches, network security, Macintosh, Linux, VMware, or other crucial areas, we deploy experts who can help you to be effective on larger projects by leveraging the collective experience of our group of experts.
To ensure the productivity of our consultants, we invest heavily in making available the most powerful tools to do the job properly. Progent will leverage information technology to an extraordinary degree and our state-of-the-art virtual office environment allows seamless communications, cooperation, and knowledge exchange with other Progent consultants — entirely from home-based or mobile offices. Consultants don’t waste time or forfeit revenue with regular drives to a physical office, and any driving you do for on-site customer jobs is determined by your schedule, not ours. The best benefit is that much of Progent's support work can be performed remotely, offering maximum efficiency for billable time. In fact, some Progent staff do remote consulting exclusively.
Progent's business structure is geared towards reacting rapidly and efficiently to client needs via information sharing and cooperative problem resolution. Even though our consultants operate with a great deal of freedom, dispatching is unified, customer problems and resolutions are meticulously tracked, documented, and organized for convenient retrieval, current consultant schedules are broadcast to streamline group tasks and enable trouble escalation, and client satisfaction is continually evaluated. We strengthen the feeling of cooperation via monthly team meetings and quarterly company-wide events.
The majority of our consultants are located across Northern California, but we are attracting a quickly expanding team of network professionals from across the United States. Our virtual office infrastructure eliminates geographic obstacles that limit the efficiency of traditional company models. We complete the package by providing a comprehensive benefit plan to promote the health and financial security of our team members and their families.
Just as we have world-class consultants, Progent's marketing and administration groups match the high standards that characterizes Progent. These high-performance contributors to Progent’s success are enabling us to identify and land the scores of new customers we are currently engaging every month. Progent lately marked the delivery of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also an effective marketing organization.
Having a passion for technical excellence is a cornerstone for success with us. A job in consulting will drive you to enhance your skills more than you would in any other job in network technology. Being exposed to a steady stream of network challenges is what makes consulting interesting. Clients rely on a consultant to perform the toughest jobs. Innovative tasks, advanced deployments, vexing or chronic problems, and difficult upgrades are the basis for our services every day. At Progent, you will not stall or be narrowly defined, as is sadly common for network professionals in traditional corporate jobs. You will awake every day enthusiastic about the opportunities to come.
On the way, you will work with some wonderful folks, both by establishing close customer contacts and by working closely with other Progent consultants, where you will learn from and contribute to their success. Yes, technology is vital, but we are a relationship-oriented company from top to bottom. If you don’t have excellent people skills or enjoy working with a diverse assortment of people, then we are probably not a good fit.
If all this sounds right for you, we urge you to contact us about our vision of the new paradigm of network consulting.
Get Lifestyle Benefits and Technical Prowess with Our Sophisticated Virtual Office Infrastructure Progent believes that a carefully architected and executed information system is a pivotal factor for accelerating any firm's success, and Progent follows this credo in our own network infrastructure. We have built a fault-tolerant virtual office infrastructure that enables Progent's staff consultants and authorized contractors to offer fast and effective support, collaborate closely on complex projects, and experience professional and personal maturity by being a member of a dynamic company culture of self motivation and independence.
If your business runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole organization in a wide range of security topics including security management practices, security design and strategies, access control systems and techniques, software development security, business processes security, physical security, communications, infrastructure and web security, and business continuity planning. CISA and CISM define the fundamental competencies and worldwide standards of performance that information security professionals are required to possess. These certification offer IT management the assurance that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to offer world-class security management and consulting services.
Progent is a leading innovator in affordably delivering enterprise-class network help to small businesses. Progent's achievement in addressing the IT support needs of the chronically underserved small business sector is the combined outcome of major technical and process breakthroughs that have eliminated a great deal of the conventional expenses out of administering network support, added unmatched technical skill into the support system, and dramatically accelerated the solution process.
Progent's certified Data Protection Manager consultants can assist you to create an effective disaster recovery plan, design an affordable fault-tolerant IT infrastructure, configure a Microsoft DPM-based recovery system, comprehensively test your system, educate your administrative staff or regular service providers how to manage Microsoft Data Protection Manager, or handle extensive IT outsourcing such as remote hosting of DPM servers in Progent's world-class data center facility.
Progent's Cisco-authorized IT professionals can show you how to design an economical, high availability Internet configuration solution that can deliver non-stop Internet access through a broad array of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE consultants to show you how to utilize the most current techniques for high availability Internet connectivity to create an affordable, completely redundant Internet network with automatic failover and other features to create non-stop Internet availability.
Progent's Microsoft-certified consulting team offers computer help and IT expertise for Microsoft Operations Manager and for the growing family of Application Management Packs that extend the power of MOM to a wide range of business-critical applications. Progent offers consulting for MOM 2005 and MOM 2000 to bring small to mid-size business networks maximum reliability, security and performance. Progent can help you benefit from Microsoft Operations Manager by providing requirements assessment, installation, configuration, customization, troubleshooting, Help Desk support, security planning, and management. With over five years of experience with the NetIQ technology upon which Microsoft Operations Manager is based, Progent's network consulting experts can provide small businesses enterprise-class expertise with MOM.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and transmit messages, examine the Exchange global address list, copy addresses, sync up calendars, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also offers specialized onsite Entourage training.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, create test systems and migration strategies, integrate Windows Server 2008 with your IT environment and workload, educate your support staff how to run new administration utilities, and provide ongoing consulting and tech support via affordable alternatives such as Help Desk Call Center service and remote technical support.
Progent can provide easy, quick, and cost-effective access to CCIE Certified support professionals. CCIEs are recognized networking gurus who are awarded this prestigious certification only as a result of thorough examination by Cisco. CCIEs can handle even the most complicated issues surrounding network design, setup, repair, and maintenance. Progent’s CCIE experts cooperate closely with Cisco engineers in identifying problems with Cisco's IOS software and devising fixes or obtaining software updates to correct problems. Progent can provide quick contact with a CCIE by telephone so you are able to get immediate assistance for complex network problems that are affecting worker productivity but are beyond the scope of your usual network support providers. Progent's CCIE consulting professionals can access your network using advanced off-site support tools to provide fast and affordable analysis and repair of urgent network difficulties.
In addition to offering Microsoft Dynamics GP specialists, Progent can give you access to experts in Microsoft Dynamics AX ERP Software, Microsoft Navision, Microsoft Solomon, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Sage Software, and QuickBooks Pro by Intuit. Progent's experts also can help you build and maintain a protected, reliable server and communications foundation to support your ERP, MRP and accounting applications.
Progent's company culture will make you a better professional by improving your information technology knowledge and boosting the satisfaction of your customers. Progent makes good on this commitment by attracting the top consulting experts for you to work with, providing an advanced system architecture, running specialized application tools to enable the maximum quality of support, and by optimizing proven operational models for finding and retaining customers.
Progent provided a wireless integration solution that enabled a school to improve productivity and avoid the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved performance and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.
Progent's pricing model is to charge for phone support and on-site visits per minute. As a result, you are billed just for delivered support. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in regions where Progent offers in-person support, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. Also, Progent imposes no service activation charge and asks no retainer. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates large bills for fast repairs so you will not be tempted to permit minor problems to stay unaddressed.
Nagios and MRTG are powerful, license-free monitoring utilities that operate on Linux and can be deployed to monitor UNIX environments, MS Windows networks, or multi-platform networks in which the Linux OS and Windows run side by side. The Nagios monitor lets system support engineers to track network services such as SMTP, HTTP, FTP, and NNTP. MRTG permits you to track the bandwidth in and out of SNMP network appliances such as processors, routers, and switches. Progent's network integration experts can show you how to utilize both these tools to tune and troubleshoot your computer network.
