Full-time and Contract Positions with Progent Jobs for EXperienced Network Professionals, Helpdesk Service Specialists, Security Experts, and Application Specialists
One of America's top IT consulting firms for small business systems, Progent maintains a large staff of talented service professionals who focus on core IT areas including:
Microsoft Windows technology
Cisco routers, switches, firewalls, plus Voice over IP and Virtual Private Network solutions
Enterprise security expertise
Advanced network infrastructures
Remote troubleshooting and network administration
Progent's Experts Group, which contracts freelance experts certified and coordinated by Progent, provides highly specialized skills in a broad variety of critical business areas and network solutions such as:
Macintosh integration and programs
Consulting for Linux-powered, UNIX, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization
Mission-critical and specialized application support
Chief Information Officer, business analyst, and project logistics outsourcing
Custom applications development and deployment
Web, eCommerce, EDI, and client information portal design and deployment
DBM management and efficiency consulting
Business information consulting
Telecom architecture consulting
Innovative models for finding customers, providing service, nurturing an efficient company culture, and providing highly competitive profit sharing have enabled us to become among the most rapidly expanding and most well recognized Microsoft Gold Partners consulting firms in the U.S. and to build a worldwide organization for providing online network assistance. If you are a certified IT support professional or information technology expert with a focus on a customer success and strong communication skills, you will find in Progent a chance for adding to your professional knowledge, developing a more independent career, and achieving economic security.
Find Out Additional Information About Jobs at Progent
Check out these links to learn additional details about Progent's job openings, company philosophy, operational conditions, profit sharing structure, and benefits packages:
Consulting Work at Progent
Progent is hiring a variety of on-staff workers such as solutions-driven Microsoft MCSE, MCSA, and MCP network engineers; network consultants with Cisco CCIE, CCNP, or CCNA certification; and specialists in advanced system design with backgrounds in mobile access, wireless integration, non-stop systems, disaster recovery planning, data preservation, and virtual servers. Progent is also hiring desktop support technicians, remote troubleshooting professionals, and CISM or CISSP certified security professionals. We are also looking for veteran managers who can operate effectively in our dynamic, virtual office environment. Find out additional information about full-time consulting work at Progent by going to Consulting Jobs at Progent.
Contract Opportunities with Progent
Progent contracts independent professionals with specialized knowledge and working experience in high-demand IT areas beyond Progent's main service focus. Our Experts Team employs contractors who can provide consulting and development support for mission-critical applications that include MRP, Enterprise Resource Planning, or CRM; have deep knowledge of non-Microsoft platforms such as Linux, Macintosh, or Solaris, or offer world-class help in areas like telecommunications, web design, EDI, web commerce, or dbm programming. Independent consultants qualified by us coordinate with Progent's in-house consultants to deliver end-to-end solutions for small and midsize business networks. In order to find out additional details concerning freelance jobs with our Experts Consulting Group, see Contract Jobs with Progent.
Ways That Progent Is Different
We have been able to attract the best consulting experts by being different. Providing a powerful mix of enterprising drive, dedication to customer satisfaction, use of state-of-the-art technology, and a flexible business structure that offers life-style options for our consulting team, Progent creates a dynamic environment for select individuals who posses a desire for quickly enhancing their professional abilities to deliver concrete benefits for a variety of organizations and technical environments. Find out more details concerning how Progent is unique by going to Reasons That Progent Is Exceptional.
Our Virtual Office Business Model
Our virtual office model uses advanced technologies that support remote access, wireless communication, convenient access to Progent's knowledge bases, and close cooperation with mobile team members to help you to resolve business-critical IT problems. Our virtual office environment frees you to concentrate on providing service instead of fighting traffic and lets consultants establish lasting customer relationships by permitting you to come up with fast, effective, and affordable solutions. If you want to learn more information about Progent's virtual office business model, visit Progent virtual Office Business Model.
Compensation and Benefit Packages
Progent's compensation is based on revenue sharing. The money you earn is entirely determined by what you generate. Consultants have the choice of focusing on quality of life and choosing to work at an easy pace, utilizing our versatile structure to follow personal pursuits, or you can take advantage of the chance to earn significant income by persistent effort and lots of consulting time. Progent also offers full family health care insurance plus numerous additional benefits. Learn additional details concerning our compensation and benefit programs by visiting Progent Compensation Model and Benefit Packages.
The following is a list of our available job openings:
Code
Job Description
A09
Operations Administrator Job
Progent is looking for a motivated individual for the home-office role of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling expense and asset management responsibilities for a small, rapidly growing company.
IT Recruitment Manager Position
Progent has an opening for an experienced administrative executive responsible for recruiting technical personnel to join Progent's team of network support specialists who provide IT outsourcing and network support services to clients globally.
Executive Assistant Position
Progent now has a work at home job for an Assistant to the President to work with the president and owner of Progent to take care of a broad range of non-engineering responsibilities such as call screening, record keeping, administration, special projects, shipping time-critical documents, managing periodic sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making transportation arrangements, and managing the president's calendar.
Technical Response Center Coordinator Job
Progent is looking for an experienced individual for the position of Technical Response Center (TRC) Coordinator working with a creative technical services business in a fast-paced environment. The TRC Coordinator is to be the initial point of contact for incoming TRC and Main number phone calls and must project a professional and compassionate demeanor in the initiation of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, including duties such as First Service follow up interviews. The Customer Services Administrative Assistant provides an assortment of administrative responsibilities for the Director of Customer Services to ensure Progent delivers the best possible client care.
Market Development Manager Jobs
The Business Development Representative is a senior level sales executive charged with selling Progent's wide array of network outsourcing and support offerings and functioning as the front-line customer liaison. The Business Development Representative is a key part of the management team, operating closely with the CEO and Directors and Managers to ensure that corporate targets are met and that quality services are provided to our customers.
Senior Network Consulting Expert, Microsoft Certified Systems Engineer Jobs
Progent is looking for an experienced, Microsoft-certified support professional to join Progent's internal staff of consulting professionals. Applicant must have communication skills as well as technical expertise and must be solutions oriented.
Desktop Support Expert Positions
Progent is looking for a Desktop Engineer to work with Progent clients to support all users of workstation and notebook PCs powered by MS Windows 2K, Vista, and XP platforms. Work collaboratively with client's management or IT staff or under the supervision of a Progent Senior Engineer to support the customer's workers.
Senior Remote Support Engineer Job
Progent is seeking a Senior Remote Support Specialist to help a range of Progent's customers to maintain and support information networks off-site, using advanced technology including MS Windows 2K/2003 and the MS .NET product family.
Senior Remote Technical Support Expert Jobs in Australia
Progent is looking for a Senior Remote Support Specialist in Australia to work with a range of Progent's worldwide customers to manage and troubleshoot information systems by telephone or remote connections.
Senior Cisco Engineer Jobs
Progent is looking for a Senior Cisco Engineer with Cisco CCIE, CCNP, or CCNA credentials to work with Progent's team of professionals to help customers to plan, implement, maintain, and troubleshoot IT networks that incorporate Cisco technology.
Senior Security Engineer Job
Progent is seeking a Certified Security Consultant with CISSP, CISM, or CISA or similar security credentials to work with Progent's staff of experts to offer clients a full range of security consulting such as network security analysis, security testing, security planning, network monitoring, security architecture, access management systems consulting, operations security, and business continuity planning.
If you would like to ask about any opening shown above, you should send your background information to jobs@progent.com. Be sure to include the code numbers of the positions of interest.
Details Concerning Jobs at Progent
Career Jobs for Network Engineers, Computer Service Technicians, Security Experts, and Online Support Technicians Progent is seeking to find staff-level, results-oriented Microsoft certified consultants with MCSE or MCP certification; Cisco accredited network consultants with Cisco CCIE certification; security consultants who have CISM or equivalent security certification; and high-end network design experts with experience in mobile access, wireless connectivity, fault tolerance, disaster recovery, information protection, and server virtualization. Progent also is looking for professionals who can work on Progent's team of desktop support specialists and off-site support professionals. Also, Progent is looking for experienced managers who can perform effectively in Progent's high-growth, virtual office environment.
By maintaining a staff of skilled and dedicated consultants, providing world-class customer care, and offering a competitive value-based pricing structure, We have been able to increase our customer base rapidly while providing professional support to numerous businesses in Northern California and throughout the U.S.. An advanced virtual office environment, a common knowledge database, and a group approach to problem resolution have allowed Progent to retain a skilled consulting team and a loyal client list.
For an information technology consultant with troubleshooting expertise, teaming with Progent or helping our clients can enhance your skills via cooperation with our staff of highly supportive, expert consultants. Progent's focus on delivering network expertise and computer help to small organizations will give you the opportunity to work closely with decision makers and contribute significantly to the success of exciting businesses.
Progent is looking for technical professionals who can show recognized credentials related to their technical focus. So, if you are a Microsoft consultant, you must have earned your Microsoft Certified Systems Engineer certificate. For Cisco experts, have your Cisco Certified Internetwork Expert or CCNP credential. For security, you should show you Certified Information Systems Security Professional, CISA, Certified Information Security Manager, or other leading security certifications. Of course, we are aware of "paper experts". Nevertheless, the fact that a certificate does not guarantee excellence is no justification for not owning one. If you know your stuff, then most of those certifications should present no great difficulty. The bottom line is that if you call yourself a professional, then clients expect credentials. We can market your skills, but you should provide basic credentials for us to work with. If you stand adamantly opposed to the idea of certifications, we can understand and respect your opinion, but you are probably not a good candidate.
Freelance Jobs for Qualified Application Specialists for Windows, Apple OS, Linux-based, and Sun Technology For over two decades, our consulting engineers have provided affordable and successful network support services for businesses in the San Francisco Bay Area and across the United States. A sophisticated virtual office network, a shared support knowledge base, and a collaborative approach to problem solving have enabled Progent to retain a strong staff and dramatically expand a loyal clientele.
The Experts Group is Progent's way to provide customers the services of specialized computer support professionals who have advanced skills and work background in key areas beyond our core concentration in system infrastructure and security. Experts Group consultants are typically independent engineers and occasionally "moonlighters" who have been carefully qualified by us to collaborate with Progent's in-house consultants to deliver end-to-end, world-class information technology solutions to small and midsize companies. We are continually enhancing our Experts Team in order to meet the particular needs of our clients.
Progent's Experts Team now provides support in these areas:
Apple OS integration and programs
Expertise for Linux-powered, UNIX-based, and Sun environments
MRP, Enterprise Resource Planning, or CRM expertise
Mission-critical and specialized application support
Chief Information Officer, management information analyst, and project management services
Special program development and deployment
Web site, electronic business, Electronic Data Interchange, and client information portal design and integration
SQL management and performance help
Management intelligence consulting
Telecom architecture support
Benefits of becoming a member of Our Experts Team include:
By working with Progent, you get to take advantage of the momentum of our dramatic growth and excellent recognition in the marketplace. By maintaining a team of skilled and committed professionals, offering excellent client care, and following a proven, ROI-focused pricing model, Progent has quadrupled our clientele during the past several years and Progent currently delivers consulting support to hundreds of businesses in California and throughout the United States.
Our experienced marketing staff takes care of all facets of promoting your skills and technical knowledge into our rapidly growing customer base, so you expend less time signing up customers and more time making money.
Progent will facilitate communications between you and our key team of experienced Microsoft and Cisco certified engineers who act as the gateway to the influential managers among our customers.
Our selling and administration teams will take care of the complete sales and engagement process, from opportunity generation, project approval, customer requirements definition, skills matching, project scoping proposal generation, contract negotiation and execution. Your entire focus is on providing top-quality consulting service.
We will provide you access to Progent's sophisticated virtual office infrastructure, including professional meeting/work locations throughout the San Francisco area, plus Internet and telecomm access anywhere in the U.S.
You will have the benefit of Progent's extensive knowledge base, best practices procedures, library of template-deliverable publications, and the aggregate experience from one of the country's largest independent groups of expert consulting professionals.
We will pass on partner-only benefits from leading vendors including Microsoft and Cisco, including free orlow-cost training classes, on-line connections to restricted vendor support tools and product support resources, and on-line internal use software for training or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no charge to be part of Progent's Experts Group, but we do have strict qualifications for membership:
You must show a proven track record as a consultant working on your own in your field of expertise, including a minimum two year history of completed consulting projects and/or have an active client base to which you currently deliver continuing support activity.
You must demonstrate that you have expertise in your field of concentration, including having an extensive work-related record and strong referrals, and possess up-to-date manufacturer and/or institutional professional qualifications.
You have to be able to present yourself in a professional manner and be self motivated and assured in your skills. You need to have strong inter-personal skills and be able to work effectively by yourself or as part of a group.
You should be able to explain realistic expectations to customers and other Progent team members and you must be able analyze projects, produce task plans, and define realistic time lines.
Enhance Your Abilities with the Best Technology and Working with a Great Group of Network Consultants Progent's productive atmosphere will make you a better consulting professional by enhancing your technical skills and boosting the satisfaction of your customers. Progent makes good on this commitment by recruiting the best professional experts for you to work with, providing an advanced system infrastructure, running specialized application utilities to deliver the highest level of support, and by optimizing proven operational models for finding and retaining customers.
The most important factor that distinguishes Progent from most consulting firms is the quality of our support professionals. Out of the scores of consulting experts who have joined us, we have recruited top expertise covering a wide array of technical areas. Be it Microsoft servers, Cisco switches, network security, Macintosh, Linux/UNIX, VMware, or other crucial application, we engage professionals who can help you to be effective on major projects by combining the collective skills of our group of professionals.
To ensure the productivity of our consultants, we invest significantly in providing the most powerful technology to perform the work properly. We will exploit information technology to an extraordinary extent and our advanced virtual office environment allows seamless communications, collaboration, and information sharing with other Progent team members — all from home-based or mobile offices. You don’t waste time or forfeit revenue because of daily drives to a physical office, and any travel you do for on-site client jobs is determined by your own schedule, not ours. The most attractive benefit is that much of Progent's consulting work can be done off-site, representing maximum productivity for billable time. In fact, some of our team members do remote support exclusively.
Progent's operations are set up for reacting quickly and effectively to client requirements via information sharing and collaborative problem resolution. Although our consultants operate with a high level of freedom, dispatching is unified, customer issues and resolutions are meticulously monitored, documented, and organized for easy retrieval, current consultant availability is published to streamline team tasks and enable trouble escalation, and client approval is continually monitored. We reinforce the sense of connection through periodic workgroup meetings and quarterly company-wide events.
The majority of Progent's consultants are located throughout California, however we are building a rapidly expanding group of consulting experts from across America. Progent's virtual office environment does away with geographic boundaries that restrict the productivity of conventional company structures. We complete the package by providing a comprehensive employee care program to promote the health and financial welfare of our team members and their families.
Not only do we have world-class consulting professionals, Progent's marketing and administration groups match the excellence that defines Progent. These high-performance factors behind Progent’s growth are helping us to identify and land the scores of new customers we are now acquiring each month. Progent lately marked the providing of support to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also a strong sales operation.
Possessing a passion for technical proficiency is a cornerstone for success with Progent. A job in consulting will drive you to enhance your skills more than you would in any other position in network technology. Being exposed to a continual series of network challenges is what keeps consulting interesting. Customers rely on consulting firms to perform the “hard stuff.” Creative projects, leading-edge deployments, vexing or chronic problems, and difficult upgrades are the foundation for our services daily. At Progent, you will not stagnate or be pigeonholed, as is all too typical for network professionals in traditional corporate roles. You will wake up every day excited about the challenges ahead.
Along the way, you will work with some great folks, both by establishing close customer relationships and by operating closely with other Progent team members, where you will learn from and contribute to their growth. Yes, technology is vital, but we are a relationship-oriented organization heart and soul. If you do not offer excellent communications skills or enjoy working with a diverse group of personalities, then Progent is probably not a good match.
If this sounds good to you, we invite you to contact Progent about our view of the new paradigm of network consulting.
Enjoy Quality of Life Benefits and Technical Success with Our Sophisticated Virtual Office Infrastructure Progent believes that a well designed and implemented network is a pivotal factor for enabling a firm's success, and Progent applies this philosophy in our own system environment. Progent has built a non-stop virtual office infrastructure that enables Progent's in-house consultants and certified contractors to offer rapid and effective service, collaborate easily on sophisticated jobs, and gain from career and personal growth by being a member of a dynamic business culture of personal drive and independence.
Progent’s certified Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform,minimizing common OS-specific security gaps.
Progent provides nationwide remote help and troubleshooting services for businesses that run Sun Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft products. Remote network consulting offers maximum return for your IT budget by protecting user efficiency and limiting the time charged for network analysis and repair. Advanced remote support tools and experienced service specialists and consultants combine to enable Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a combination of telephone help and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP certified security specialists to assist with the most difficult network issues.
IT Management for American Megatrends MegaRAC Designer
Remote management cards offer network administrators complete control over a server without the need for a personal visit. Through remote management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, deploy, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical help. Progent is familiar with a variety of remote management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Les Kent has a 25-year history of successful network integration, business management, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a network architect, application developer, project manager, implementation consultant, and problem solver for small companies, new ventures, and major enterprises.
Cisco 1750 Modular Access Router Computer Consultants Support and Setup
Cisco has developed an extensive product line of routers that includes appliances built to deliver the protection, bandwidth, and availability levels demanded by small and mid-size businesses. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as the Cisco SB 100, the Cisco 800 and 1800 Series Routers, Cisco 2800 and 7200 Integrated Services Routers, plus legacy 1700 and 2600 Routers.
Microsoft Operations Manager is a potent server management tool that enables network administrators to be more responsive to critical IT issues by notifying them when potential problems need action according to a comprehensive database of known problems. Microsoft Operations Manager conserves management time by filtering out inconsequential event data that is unrelated to critical issues. Progent's experienced MOM experts can assist you to pick relevant MOM components, deploy and configure Microsoft Operations Manager, and create custom rules, VBasic scripts, reports, and alarms for your company.
Progent’s team of Microsoft and Cisco qualified consultants average longer than a decade of real-world professional background, in the trenches of IT service, performing a broad variety of technical projects for a large mix of businesses. Each Progent support professional shares a proven set of individual best practices that are combined into company-wide best practices training that Progent teaches its consulting team. This ensures that you get not just expert IT help, but also a support engineer with proven methods for using technical knowledge to fix actual IT problems rapidly.
Progent is a Microsoft Gold Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Gold Certified Partners represent the elite Microsoft Business Partners who receive the highest customer satisfaction and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Gold Partner pays dividends to Progent's customers by allowing Progent to offer your company more complete technical solutions for your information network.
Progent’s Wireless Consulting Services provide a fast, affordable way for small company computer networks to incorporate the cutting edge wireless network solutions. Few small companies have in-house computer staffs with the time to keep current on the fast-changing world of wireless technology and services, and even fewer have the field experience to see through the hype and select and configure the best solutions for Wi-Fi wireless LAN (WLAN), mobile connectivity, and small business wireless security. For 802.11 WiFi environments, Progent can help you design and install 802.11a, 802.11b and 802.11g compatible wireless connectivity hardware such as the Cisco Aironet wireless access point. Progent can also show you how to incorporate an appropriate degree of 802.11x security. For wireless email and wireless web programs for mobile users, Progent can help with devices such as the Research In Motion Blackberry (RIM Blackberry) for wireless email, as well as wireless PDAs, smartphones, and Pocket PCs powered by Microsoft Mobile operating systems with Activesync. Progent’s expertise with the Proxim Tsunami wireless bridge allows you to test11:10 AM 6/27/2006 and install building-to-building wireless connectivity.
Progent has developed a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or local service organizations who offer scant documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation transmitted by every consultant to every customer. The practice of documenting and archiving service records allows more effective service and eliminates a variety of common problems such as when a support client is effectively held hostage to a consultant who won’t release vital service information.
Network monitoring commonly entails observing a system's resource usage in order to uncover throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be deployed to monitor mixed-platform environments where UNIX and Windows operate together. Progent's system integration consultants can show you how to use both these tools to tune and repair your network. Progent's UNIX consulting services offer small companies and developers help with administering and supporting UNIX/Linux and Solaris networks that coexist with Windows-based products.
Progent is seeking a variety of full-time employees including solutions-driven MCSEs; network consultants with Cisco CCNP or CCIE credentials; and specialists in advanced system design with backgrounds in mobile access, wireless networking, non-stop systems, business continuity solutions, data protection, and server virtualization. We are also hiring workstation support experts, off-site troubleshooting professionals, and CISSP or CISM accredited security consultants. We are also looking for experienced managers able to operate efficiently in our dynamic, virtual office environment. Progent works with freelance professionals who have proven expertise and field experience in crucial information technology topics beyond Progent's primary service concentration. Our Experts Group employs independent consultants who offer advice and development support for line-of-business applications that include MRP, Enterprise Resource Planning, or CRM; have deep expertise with non-Microsoft platforms such as Linux derivatives, Macintosh, or Sun, or can provide world-class help in technologies such as telecommunications, web development, EDI, eCommerce, or database management. Independent consultants qualified by Progent coordinate with Progent's in-house professionals to deliver comprehensive solutions for small business networks.
