Career and Subcontract Work with Progent Jobs for Senior Network Engineers, Desktop Support Technicians, Network Security Experts, and Application Specialists
Among America's top network consultant firms for small and midsize business networks, Progent manages a full-time staff of certified service professionals who concentrate on core IT areas including:
Microsoft products
Cisco Integrated Services Routers, Catalyst switches, firewalls, plus VoIP and VPN solutions
Network security analysis
Advanced network infrastructures
Off-site troubleshooting and system administration
Progent's Experts Team, which contracts independent experts certified and managed by Progent, offers exceptionally specialized skills in a wide variety of key software applications and networking solutions such as:
Macintosh networking and programs
Support for Linux-powered, UNIX-powered, and Sun environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization
Line-of-business and vertical application help
Chief Information Officer, business analyst, and project management outsourcing
Custom program development and integration
Web site, eCommerce, EDI, and customer information portal design and deployment
DBM management and performance help
Business information consulting
Telecommunications architecture support
Creative structures for attracting customers, delivering support, creating an efficient company culture, and offering generous profit sharing have allowed Progent to be one of the fastest expanding and best recognized Microsoft Gold Partners consulting organizations in America and to establish an international presence for providing remote network assistance. If you are a certified IT technician or information technology expert with a focus on a customer success and excellent communication skills, you will discover Progent a chance for adding to your technical skills, developing a more independent career, and achieving economic success.
Find Out More Information Concerning Working at Progent
Check out these pages to find out additional information concerning Progent's job opportunities, company philosophy, work conditions, compensation structure, and benefits packages:
Full-time Jobs at Progent
We are looking for a range of full-time workers including solutions-driven Microsoft MCSE network consultants; connectivity consultants with CCIE credentials; and consultants for fault-tolerant system architecture with experience in mobile connectivity, wireless networking, non-stop systems, disaster recovery solutions, data preservation, and virtual servers. Progent is also looking for desktop support experts, off-site service specialists, and CISSP or CISA accredited security professionals. Progent is also seeking veteran managers and administrators who can perform efficiently in Progent's dynamic, virtual office environment. Find out more information concerning staff professional services work at Progent by going to Consulting Work at Progent.
Freelance Work at Progent
Progent contracts independent professionals with in-depth knowledge and working experience in high-demand IT topics outside Progent's primary service concentration. Our Experts Team hires contractors who can provide advice and programming services for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or offer expert skills in technologies like telecom, web site development, EDI, eCommerce, or database management. Independent contractors certified by us cooperate with Progent's staff engineers to provide comprehensive solutions for small business networks. To learn additional details concerning freelance opportunities with our Experts Consulting Group, go to Freelance Opportunities at Progent.
Reasons That Progent Is Different
Progent has managed to attract the best professional experts by being different. With an innovative blend of entrepreneurial drive, commitment to customer success, utilization of advanced technical tools, and an independent business structure that allows for life-style options for Progent's consulting team, Progent creates a dynamic environment for talented individuals who have a desire for quickly improving their professional skills to deliver real-world solutions for a range of businesses and technical environments. Find out additional information about how we are exceptional by visiting How Progent Is Different.
Progent's Virtual Office Infrastructure
Progent's virtual office environment provides sophisticated technical tools that enable off-site access, wireless connectivity, convenient availability of Progent's support databases, and instant cooperation with talented team members to help you to handle business-critical IT problems. Progent's virtual office structure enables you to concentrate on providing IT solutions instead of dealing with commutes and helps consultants build lasting client relationships by permitting you to come up with quick, effective, and cost-effective solutions. In order to learn additional information about Progent's virtual office work environment, visit Progent virtual Office Infrastructure.
Compensation and Benefits
Our compensation model is based on revenue sharing. The money you earn is wholly tied to the revenue you generate. Consultants have the choice of focusing on quality of life and electing to work at a more relaxed pace, using our versatile structure to make time for individual pursuits, or you can choose to make significant money by persistent effort and long hours. Progent also offers full family health care coverage as well as numerous other benefits. Learn additional information about Progent's compensation and benefits by referring to Our Compensation and Benefit Programs.
The following is a description of our present job opportunities:
Code
Description
A09
Operations Administrator Position
Progent is looking for a motivated person for the home-office position of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, rapidly growing company.
Information Technology Hiring Manager Position
Progent is looking for an experienced administrative executive tasked with hiring technical personnel to join Progent's team of network support specialists who provide IT outsourcing and network consulting services to customers worldwide.
Technical Response Center Coordinator Position
Progent is hiring an experienced individual for the position of Technical Response Center (TRC) Coordinator working with a creative high tech company in a fast-paced environment. The TRC Coordinator is to be the initial point of contact for incoming TRC and Main number phone calls and must project a professional and compassionate attitude in the initiation of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, which includes duties such as First Service follow up interviews. The Customer Services Administrative Assistant carries out an assortment of administrative responsibilities for the Director of Customer Services to ensure Progent provides the best possible client service.
Business Development Representative Jobs
The Business Development Representative is a senior level sales executive responsible for selling Progent's wide array of network outsourcing and consulting services and functioning as the primary customer liaison. The Business Development Representative is a member of the executive group, operating closely with the President and Directors and Managers to ensure that business goals are met and that the highest level of services are delivered to Progent's clients.
Senior IT Consultant, Microsoft Certified Systems Engineer Job
Progent is looking for an experienced, MCSE support professional to become part of Progent's full-time staff of network professionals. Applicant must have people skills as well as IT expertise and must be success driven.
Desktop Engineer Job
Progent is seeking a Desktop Engineer to help Progent clients to maintain all workers using workstation and laptop PCs based on MS Windows 2000, Windows Vista, and XP platforms. Work closely with customer's management or IT group or under the direction of a Progent Senior Consultant to support the client’s employees.
Senior Remote Support Expert Positions
Progent is seeking a Senior Remote Support Expert to work with a range of small business customers to maintain and support IT systems on-line, using sophisticated tools including Microsoft Windows 2000/2003 and Microsoft's .NET product family.
Senior Remote Technical Support Expert Positions in Australia
Progent is looking for a Senior Remote Network Support Specialist in Australia to assist a variety of Progent's international customers to maintain and troubleshoot computer networks by phone or online access.
Certified Cisco Engineer Positions
Progent is seeking a Senior Cisco Engineer with Cisco CCIE, CCNP, or CCNA certification to join Progent's staff of professionals to help clients to design, install, maintain, and repair IT networks based on Cisco technology.
Certified Security Consultant Job
Progent is seeking a Certified Security Engineer with CISSP or similar security credentials to work with Progent's staff of experts to offer small businesses a full range of security services including network security evaluation, penetration testing, security planning, remote monitoring, security architecture, access control solutions expertise, business processes security, and disaster recovery planning.
If you wish to ask about any job listed above, please e-mail your resume to jobs@progent.com. Please include the code numbers of the positions of interest.
Details Concerning Jobs at Progent
Staff Work for Network Engineers, Desktop Service Technicians, Security Consultants, and Remote Help Technicians Progent wants to find staff-level, results-driven Microsoft accredited engineers with MCSE or MCP certification; Cisco accredited network consultants with Cisco CCIE or CCNP credentials; security consultants who have CISSP or comparable security credentials; and high-end network architecture consultants with a background in mobile access, wireless networking, fault tolerance, disaster recovery, data preservation, and VMware. Progent also is looking for professionals to work on our team of helpdesk service technicians and remote support experts. In addition, We are seeking talented managers who can operate productively in Progent's fast-paced, virtual office environment.
By supporting a staff of skilled and dedicated consultants, delivering world-class client services, and offering a competitive results-focused pricing structure, We have been able to increase our customer base rapidly while providing professional support to numerous companies in Northern California and across the United States. A sophisticated virtual office network, a common information base, and a group approach to problem solving have allowed Progent to maintain a talented staff and a satisfied client list.
For an information technology consultant with technical support experience, joining Progent or helping our clients can expand your knowledge through interaction with Progent's group of mutually supportive, talented engineers. Our focus on providing information technology expertise and computer support to small companies will offer you the chance to collaborate intimately with key players and contribute appreciably to the growth of exciting companies.
Progent is looking for technical professionals that can show verifiable credentials in their technical focus. For example, if you are a Microsoft consultant, you must have earned your MCSE certificate. In the case of Cisco experts, show us your Cisco Certified Internetwork Expert or CCNP credential. For security, you should have earned you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other top security certifications. Of course, we are familiar with "paper experts". Nevertheless, the fact that a certificate does not guarantee excellence is no excuse for not having one. If you have mastered your field, then the majority of those certifications should present no challenge. The point is that if you call yourself a professional, then clients expect certifications. Progent can promote your skills, but you must provide basic certifications for us to work with. In case you happen to be adamantly opposed to the concept of credentials, we can understand and respect your position, but you are likely not an appropriate fit.
Contract Jobs for Qualified Application Specialists for Windows, Mac, Linux, and Sun Solaris Technology For more than two decades, Progent's consulting engineers have provided low-cost and effective computer support expertise for companies in Northern California and throughout the U.S.. A sophisticated virtual office environment, a shared technical database, and a collaborative philosophy for problem solving have enabled Progent to retain a talented staff and dramatically grow a loyal customer base.
The Experts Team is our way to provide clients the services of specialized information technology consulting professionals who have advanced skills and work experience in important areas beyond our primary concentration in system support and security. Experts Group consultants are typically independent contractors and occasionally "moonlighters" who are carefully certified by Progent to collaborate with our in-house engineers to deliver end-to-end, enterprise-class information technology solutions to small companies. We are continually expanding the Experts Group in order to meet the particular requirements of our customer base.
Our Experts Group now provides consulting in these technologies:
Apple OS integration and programs
Support for Linux-powered, UNIX-based, and Sun Solaris systems
MRP, Enterprise Resource Planning, or CRM consulting
Strategic and specialized program support
CIO, business analyst, and project logistics services
Custom program design and deployment
Web, electronic business, EDI, and client portal design and deployment
SQL support and efficiency consulting
Business information expertise
Telecommunications architecture support
Benefits of being part of Progent's Experts Group include:
By working with us, you can leverage the impact of Progent's dramatic expansion and top-notch recognition in the marketplace. By maintaining a team of skilled and committed consultants, providing excellent customer care, and following a proven, ROI-focused billing structure, we have multiplied our customer base during the last several years and Progent now provides professoinal support to hundreds of businesses in California and throughout the U.S.
Progent's experienced marketing team takes care of all aspects of marketing your services and areas of expertise into our rapidly expanding client base, so you spend less effort finding customers and more time making money.
We will assist in relationship building between you and Progent's key group of expert Microsoft and Cisco certified consultants who are the conduit to the key executives among our clients.
Our sales and administration teams will take care of the complete sales and engagement cycle, from opportunity identification, project qualification, customer needs description, skills matching, project scoping proposal writing, agreement negotiation and generation. Your exclusive responsibility is on delivering top-quality consulting service.
Progent will provide you access to Progent's advanced virtual office environment, offering professional meeting/work locations in the San Francisco area, and Internet and telecomm access anywhere in the United States.
You will have the benefit of Progent's vast database, best practices procedures, abundance of template-deliverable publications, and the shared experience from one of the country's largest independent groups of expert information technology engineers.
Progent will share special benefits from top vendors including Microsoft and Cisco, including free ordiscounted educational seminars, on-line access to restricted vendor troubleshooting utilities and product support resources, and downloadable internal use programs for education or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to become a member of our Experts Team, but we do have the following qualifications to join:
You should show a proven background as a consultant operating on your own in your area of expertise, including a minimum two year history of completed consulting jobs or you must have an active customer base for which you now deliver continuing consulting services.
You must show that you have expertise in your field of concentration, which includes having a long task-relevant record and excellent references, and have up-to-date manufacturer and/or institutional professional qualifications.
You must know how to present yourself in a professional way and be self motivated and confident in your abilities. You need to have excellent communications skills and understand how to work efficiently alone or as a member of a group.
You need to know how to articulate realistic goals to customers and fellow Progent consultants and you should be able scope out tasks, create project plans, and define realistic time lines.
Improve Your Abilities with the Best Technology and Joining a Great Team of Network Consultants Progent's productive atmosphere will make you a more capable consulting professional by improving your information technology knowledge and boosting the satisfaction of your clients. Progent makes good on this promise by attracting the top professional talent for you to work with, providing a state-of-the-art network and communications architecture, running specialized software tools to deliver the highest quality of support, and by optimizing our business structures for finding and keeping clients.
The most important factor that differentiates Progent from ordinary consulting companies is the high quality of our consulting team. Out of the 50 or so consulting experts who have joined Progent, we have recruited top talent covering a broad array of technologies. Be it Microsoft servers, Cisco firewalls, network security, Mac, Linux/UNIX, VMware, or other key areas, we deploy experts who can help you to be effective on larger projects by leveraging the collective skills of our group of experts.
To promote the success of Progent's team, we invest significantly in providing the most powerful tools to perform the job properly. Progent will leverage technology to an extraordinary extent and our state-of-the-art virtual office infrastructure enables effortless communications, cooperation, and information exchange with other Progent consultants — all from at-home or on-the-road offices. Consultants don’t throw away time or lose revenue because of regular drives to a conventional office, and any travel you do for in-person client work is determined by your own time table, not ours. The best benefit is that much of our support work can be done off-site, offering 100% productivity for income-producing time. In practice, some Progent team members do remote consulting only.
Our business structure is geared towards responding quickly and effectively to customer requirements through information exchange and collaborative problem solving. Although Progent's consultants work with a great deal of freedom, resource allocation is unified, customer issues and resolutions are carefully monitored, recorded, and archived for convenient reference, up-to-date consultant availability is published to facilitate group tasks and simplify problem escalation, and client approval is always monitored. We strengthen the sense of cooperation via monthly workgroup conferences and regular corporate events.
Most of our consultants are situated across Northern California, but we are attracting a quickly expanding team of consulting experts throughout the United States. Progent's virtual office environment eliminates geographic boundaries that limit the efficiency of traditional business models. We enhance the package by providing a full employee care program to promote the physical health and economic security of our employees and their relations.
Just as we have awesome consultants, Progent's marketing and operations groups match the excellence that defines Progent. These top-notch factors behind Progent’s success are enabling us to identify and sign up the scores of new customers we are currently engaging every month. Progent recently celebrated the delivery of services to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also a strong sales organization.
Having a passion for technical proficiency is a cornerstone for growth with Progent. A career in consulting will push you to learn more than is possible in any other job in network technology. Being confronted by a continual series of network challenges is what makes professional support exciting. Customers rely on a consultant to do the “hard stuff.” Creative projects, leading-edge implementations, vexing or entrenched problems, and difficult migrations are the foundation for what we do daily. At Progent, you will not stall or be narrowly defined, as is all too typical for network engineers in traditional corporate jobs. You will awake every morning excited about the opportunities to come.
On the way, you will meet some wonderful people, both by establishing close customer relationships and by operating closely with other Progent team members, where you will benefit from and contribute to their growth. Yes, technology is important, but we are a relationship-oriented company through and through. If you don’t have excellent people skills or like working with a diverse assortment of personalities, then we are probably a poor match.
If all this seems right for you, we invite you to contact Progent about our view of the future of information technology consulting.
Enjoy Quality of Life Benefits and Professional Success with Progent's Sophisticated Virtual Office Environment Progent is convinced that a carefully architected and executed network is a crucial factor for enabling a firm's growth, and Progent follows this credo in our corporate network environment. We have created a fault-tolerant virtual office infrastructure that enables Progent's in-house consultants and certified contractors to offer rapid and efficient support, cooperate closely on complex jobs, and experience career and private maturity by acting as part of an exciting business culture of personal drive and freedom.
Progent’s team of Microsoft and Cisco certified consultants average longer than ten years of real-world professional experience, in the trenches of network service, performing a wide variety of technical tasks for a large array of customers. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting staff. This means that you get not only expert IT help, but also a support engineer with proven approaches for using technical knowledge to repair actual network problems efficiently.
Progent’s Cisco-qualified network experts offer professional PIX Firewall support services covering design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack security, and secure access services. Ranging from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, performance and availability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPSec VPN networking, intelligent networking services, and flexible management solutions. Progent’s Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
If you want to update your corporate web site, create internal websites for purposes such as human resources or worker education, design a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web solutions, Progent can provide talented and proven web developers. Progent's experts can also show you how to design and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to support your web tools.
Progent is one of the most qualified information technology consulting firms in the San Francisco Bay Area for integrating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive the full benefits of Microsoft Exchange Server 2000 under common situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Progent offers a selection of IT service packages for small businesses. These IT outsourcing and server monitoring services are built around the proactive problem handling capabilities of Microsoft's MOM 2005, a next-generation network and system support product that monitors the availability, performance, and safety of your network and isolates potential problems before they can disrupt your system. With Progent's affordably priced IT service programs, small organizations can choose a basic MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution.
VMware Virtual Server is a no-cost virtualization package that runs on Linux and Microsoft Windows 2000/2003 Servers. VMware Server enables IT departments to segment a single server into multiple logical machines and to begin experiencing the benefits of virtualization with little cost. VMware Server is a reliable yet easy to use solution for users unfamiliar with server virtualization technology and is based on VMware’s field-proven technology. VMware Server is ideal for programmers, departments, and satellite offices who wish to streamline software development, test software in economical virtual machines, re-host outdated operating systems, and simplify server provisioning. Progent's skilled virtual server professionals can help you with VMware Server, VMware GSX Server, and VMware VirtualCenter so your company can benefit from VMware server consolidation.
Progent's E-Mail Guard is built on Postini's managed services, which utilize proprietary pass-through technology rather than the store-and-forward technique for blocking spamming, e-mail viruses, Directory Harvesting Attacks, and DoA threats. Under Postini's approach, e-mail sent to your e-mail server is processed on the fly through Postini's protected data center. Postini’s Connection Manager technology uses heuristic rules analysis to detect behavior patterns common to Directory Harvest Attacks and immediately rejects DHA messages. Postini's Content Filter then isolates spam and viruses from legitimate messages using a memory-resident process that requires only milliseconds.
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Progent has developed a comprehensive support reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or local service firms who offer minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support reports transmitted by each staff member to each client. The discipline of detailing and organizing support activity allows more efficient support and eliminates a variety of typical problems such as when a support customer is virtually held captive to a consultant who won’t release the keys to the kingdom.
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your specific business requirements. Progent’s Microsoft consultants offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides custom e-Commerce consulting services for secure, company-wide information sharing as well as interfacing with CRM applications.
