Career and Freelance Positions at Progent Jobs for Senior Network Consultants, Help Desk Support Technicians, Systems Security Experts, and Application Programmers
Among the premiere network consultant firms for small and midsize business systems, Progent maintains a large team of certified service professionals who focus on core IT areas including:
Microsoft technology
Cisco routers, switches, PIX firewalls, plus Voice over IP and Virtual Private Network products
Enterprise security analysis
Sophisticated connectivity infrastructures
Remote IT support and network management
Our Experts Group, which contracts freelance experts certified and managed by Progent, offers highly refined skills in a broad range of vital software applications and network technologies that include:
Apple OS networking and applications
Consulting for Linux, UNIX-powered, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Mission-critical and specialized program support
CIO, management information analyst, and project management outsourcing
Custom applications development and integration
Web site, electronic business, Electronic Data Interchange, and client portal design and deployment
DBM support and efficiency help
Management information consulting
Telecommunications systems support
Innovative models for attracting customers, providing service, nurturing an efficient working environment, and providing highly competitive profit sharing have enabled us to become one of the most rapidly growing and most well respected Microsoft Gold Partners consultant companies in the United States and to establish an international organization for delivering remote network expertise. If you are an accredited computer technician or information technology expert with a focus on a client service and strong people skills, consulting professionals will discover Progent a chance for enhancing your professional skills, living a more independent career, and achieving financial security.
Learn Additional Information About Working with Progent
Check out these links to find out additional information concerning our job opportunities, company philosophy, operational conditions, profit sharing structure, and benefits packages:
Consulting Careers at Progent
Progent is seeking a range of full-time employees such as motivated Microsoft MCSE, MCSA, and MCP network consultants; connectivity consultants who have Cisco CCIE credentials; and consultants for fault-tolerant network architecture with experience in mobile connectivity, wireless integration, non-stop systems, business continuity planning, data preservation, and server virtualization. Progent is also hiring workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA certified security consultants. We are also hiring veteran managers and administrators who can operate efficiently in our dynamic, virtual office environment. Find out additional information about staff professional services positions at Progent by visiting Full-time Positions at Progent.
Contract Opportunities with Progent
Progent contracts independent professionals who have proven expertise and field background in crucial IT areas beyond our primary technical concentration. Progent's Experts Group hires contractors who can provide advice and development support for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; possess deep knowledge of popular platforms such as Linux, Macintosh, or Sun, or can provide expert help in technologies such as telecommunications, web site design, EDI, eCommerce, or database management. Freelance contractors certified by Progent coordinate with our staff engineers to deliver comprehensive IT services for small and midsize company networks. To find out additional information concerning freelance jobs with our Experts Team, visit Freelance Opportunities with Progent.
How Progent Is Exceptional
Progent has managed to recruit the best professional experts by being different. With a powerful mix of enterprising drive, insistence on customer satisfaction, utilization of advanced technical tools, and an independent business structure that accommodates life-style options for our team members, Progent offers a dynamic environment for select consultants who posses a drive for quickly improving their professional abilities to create concrete solutions for a range of businesses and network environments. Learn more information concerning reasons Progent is unique by going to How Progent Is Unique.
Progent's Virtual Office Network
Progent's virtual office environment utilizes advanced technologies that support off-site support, wireless connectivity, easy availability of our knowledge bases, and close collaboration with talented team members to help you to resolve business-critical network problems. Progent's virtual office setting allows consultants to focus on delivering service rather than dealing with commutes and lets consultants nurture successful customer relationships by enabling you to come up with fast, effective, and affordable solutions. To learn more details about our virtual office infrastructure, go to Progent virtual Office Network.
Compensation and Benefits
Our compensation model is based on revenue sharing. What you earn is directly determined by the revenue you generate. Consultants have the option of focusing on quality of life and electing to consult at an easy pace, utilizing Progent's versatile structure to make time for personal enthusiasms, or you can use the opportunity to earn significant income through persistent effort and lots of consulting time. Progent also provides full family health insurance plus numerous additional benefits. Learn more information concerning Progent's compensation model and benefits by going to Progent Compensation and Benefit Packages.
Below is a description of Progent's present job opportunities:
Code
Description
A09
Operations Administrator Job
Progent is looking for a motivated individual for the work-at-home role of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling A/P and asset management responsibilities for a small, rapidly expanding company.
Information Technology Recruitment Manager Position
Progent is looking for a senior administrative executive for hiring technical personnel to join Progent's team of support specialists who provide information technology outsourcing and technical consulting services to customers globally.
Technical Response Center Coordinator Position
Progent has a job opening for a talented individual for the position of Technical Response Center (TRC) Coordinator working with a creative technical services business in a dynamic environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming TRC and Main number phone calls and must project a professional and sympathetic demeanor in the start up of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, including tasks such as First Service follow up calls. The Customer Services Administrative Assistant provides a variety of administrative responsibilities for the Director of Customer Services to ensure Progent provides the best possible client service.
Market Development Representative Job
The Business Development Representative is a top level sales manager responsible for selling Progent's broad range of IT outsourcing and consulting services and functioning as the primary customer liaison. The Business Development Representative is a key part of the executive group, operating closely with the President and Directors and Managers to ensure that corporate goals are accomplished and that quality services are provided to Progent's clients.
Senior IT Consultant, MCSE Jobs
Progent is looking for an experienced, MCSE support engineer to become part of Progent's full-time staff of network professionals. Applicant must have communication skills as well as technical knowledge and must be success oriented.
Desktop Support Expert Job
Progent is seeking a Desktop Support Expert to work with Progent clients to maintain all users of workstation and laptop PCs powered by Microsoft Windows 2000, Windows Vista, and Windows XP technology. Work in unison with customer's management or IT organization or under the supervision of a Progent Senior Consultant to support the customer's end users.
Senior Remote Support Engineer Job
Progent is seeking a Senior Remote Support Engineer to work with a range of small business customers to maintain and support IT systems off-site, utilizing advanced tools such as MS Windows 2000/2003 and the MS .NET product family.
Senior Remote Technical Support Engineer Jobs in Australia
Progent is seeking a Senior Online Network Support Engineer in Australia to help a variety of worldwide clients to manage and support IT networks via telephone or online access.
Senior Cisco Engineer Jobs
Progent is looking for a Senior Cisco Consultant with Cisco CCIE, CCNP, or CCNA credentials to work with Progent's team of professionals to assist clients to plan, integrate, manage, and repair small business networks that incorporate Cisco products.
Certified Security Consultant Job
Progent is looking for a Senior Security Consultant with CISM or equivalent security certification to join Progent's staff of experts to offer small businesses comprehensive security services including network security evaluation, security testing, security strategy, network monitoring, security modeling, access management systems expertise, business processes security, and business continuity planning.
If you wish to apply for any job listed above, you should send your resume to jobs@progent.com. Please include the code numbers of the positions that interest you.
Additional Facts About Opportunities with Us
Staff Work for Network Engineers, Computer Service Technicians, Security Consultants, and Online Help Professionals Progent wants to hire staff-level, results-oriented Microsoft certified consultants with Microsoft MCSE or MCSA certification; Cisco certified network engineers with CCIE credentials; security professionals with CISSP or equivalent security credentials; and high-end system architecture consultants with a background in mobile access, wireless connectivity, fault tolerance, disaster recovery, information preservation, and server virtualization. Progent also is hiring professionals to work on our staff of desktop service specialists and off-site troubleshooting experts. In addition, We are hiring experienced administrators who can perform effectively in our high-growth, virtual office environment.
By maintaining a staff of talented and dedicated consultants, providing attentive client services, and offering a strong results-based pricing model, Progent has managed to expand our client list dramatically while providing consulting services to numerous companies in Northern California and across the United States. An advanced virtual office network, a common knowledge base, and a group strategy for problem resolution have helped Progent to maintain a talented staff and a satisfied client list.
If you are an information technology consultant with troubleshooting expertise, teaming with Progent or helping our customers can expand your skills through cooperation with our staff of mutually team-oriented, talented engineers. Progent's commitment to providing network expertise and computer help to small and midsize organizations will give you the chance to work closely with key players and add significantly to the growth of dynamic businesses.
Progent is hiring technical professionals that have verifiable credentials in their technical expertise. For example, if you are a Microsoft expert, you must have your Microsoft MCSE certificate. For Cisco experts, have your CCIE or CCNP credential. For security, you should have you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other leading security credentials. Naturally, we are familiar with "paper experts". Notwithstanding, the fact that a certificate can not ensure expertise is no justification for not earning one. If you know your stuff, then most of these certifications should be no great difficulty. The bottom line is that if you represent yourself to be a professional, then customers expect credentials. We can broadcast your skills, but you should have standard credentials for Progent to work with. In case you are strongly opposed to the idea of certifications, we can sympathize with and respect your opinion, but you are probably not a good fit.
Freelance Jobs for Qualified Experts for Windows, Macintosh, Linux/UNIX, and Sun Solaris Technology For more than two decades, Progent's information technology professionals have provided affordable and successful computer support services for small businesses in Northern California and across the United States. An advanced virtual office environment, a common technical database, and a team philosophy for problem resolution have enabled Progent to retain a talented consulting group and dramatically expand a loyal customer base.
The Experts Group is our way to offer customers the help of expert computer consulting professionals who have in-depth skills and work background in key technologies beyond Progent's primary focus in system support and security. Experts Team consultants are typically independent engineers and occasionally "moonlighters" who have been thoroughly qualified by Progent to work closely with our in-house consultants to provide comprehensive, enterprise-class network solutions to small and midsize companies. Progent is always enhancing our Experts Team in order to address the special requirements of our clients.
Our Experts Team currently provides support in these areas:
Macintosh networking and programs
Expertise for Linux, UNIX, and Sun environments
MRP, Enterprise Resource Planning, or CRM expertise
Mission-critical and vertical application support
Chief Information Officer, business analyst, and project logistics services
Custom program development and deployment
Web site, electronic business, Electronic Data Interchange, and customer information portal design and integration
Database management and efficiency help
Business intelligence consulting
Telecom systems support
Advantages of being part of Progent's Experts Group include:
By working with us, you get to leverage the momentum of Progent's dramatic growth and top-notch recognition in the market. By maintaining a team of skilled and dedicated professionals, offering attentive customer support, and practicing a proven, value-oriented billing model, we have multiplied our customer base during the last few years and Progent currently provides consulting services to hundreds of businesses in Northern California and throughout the United States.
Progent's veteran marketing staff handles all facets of marketing your services and areas of expertise into our quickly expanding client base, so you expend less effort finding customers and more time generating money.
Progent will facilitate communications between you and our core team of expert Microsoft and Cisco qualified consultants who are the conduit to the decision makers among Progent's customers.
Progent's sales and operations staffs will take care of the entire selling and contracting cycle, from opportunity identification, job qualification, customer needs description, skills matching, project analysis proposal generation, contract negotiation and execution. Your exclusive responsibility stays with delivering high-level consulting expertise.
We will provide you connections to our advanced virtual office infrastructure, offering professional conference locations throughout Northern California, plus Internet and telecomm connectivity anywhere in the United States.
You will have access to our vast database, best practices processes, abundance of template-deliverable publications, and the shared expertise from one of the country's largest independent groups of experienced consulting engineers.
We will pass on special benefits from leading vendors including Microsoft and Cisco, including free orlow-cost training classes, on-line connections to special vendor support utilities and technical support resources, and downloadable in-house use programs for training and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to become part of our Experts Group, but Progent has the following requirements to join:
You must show a proven track record as a consultant operating on your own in your area of expertise, including a minimum two year record of completed contracting jobs or you must have your own active client base for whom you now deliver ongoing support activity.
You must demonstrate that you have expertise in your area of concentration, which includes showing an extensive work-related record and excellent referrals, and have up-to-date manufacturer and/or industry professional qualifications.
You should know how to carry yourself in a professional manner and be self driven and confident in your abilities. You need to have strong inter-personal skills and be able to work effectively alone or as part of a group.
You must be able to communicate realistic expectations to clients and fellow Progent team members and you need to know how scope out projects, produce project plans, and estimate reasonable time lines.
Improve Your Abilities with the Best Technology and Joining the Top Team of Computer Engineers Progent's productive atmosphere will allow you to become a more capable consultant by improving your information technology skills and boosting the satisfaction of your clients. Progent delivers on this commitment by recruiting the top consulting experts for you to operate with, offering an advanced system infrastructure, running custom software utilities to deliver the highest quality of service, and by optimizing our operational models for finding and retaining clients.
The main factor that differentiates Progent from ordinary network support companies is the quality of our consultants. Among the scores of consultants who have joined us, we have assembled top expertise covering a wide range of technologies. Whether it’s Microsoft servers, Cisco firewalls, corporate security, Apple, Linux/UNIX, virtual servers, or other key application, we deploy experts who can enable you to be successful on larger projects by leveraging the aggregate experience of our team of professionals.
To ensure the success of Progent's consultants, we invest heavily in providing the most powerful technology to do the work properly. We will leverage information technology to an impressive extent and our advanced virtual office infrastructure allows seamless communications, cooperation, and knowledge sharing with fellow Progent team members — all from home-based or mobile offices. You don’t waste time or forfeit income because of regular drives to a physical office, and any travel you do for in-person client jobs is determined by your schedule, not ours. The best benefit is that most of Progent's support work can be done off-site, offering maximum productivity for income-producing hours. In practice, some Progent team members do off-site consulting exclusively.
Our operations are geared towards responding quickly and effectively to customer needs through information sharing and collaborative problem solving. Even though Progent's engineers work with a great deal of freedom, resource allocation is centralized, customer problems and resolutions are meticulously monitored, recorded, and archived for easy reference, up-to-date engineer availability is broadcast to facilitate group tasks and enable problem escalation, and client satisfaction is always monitored. We strengthen the sense of connection through periodic workgroup meetings and quarterly company-wide events.
The majority of Progent's team is located across California, however we are building a rapidly growing group of network experts throughout America. Our virtual office environment eliminates regional obstacles that limit the productivity of conventional company models. We enhance the deal by providing a full benefit program to ensure the health and financial security of our team members and their relations.
Just as we have awesome consultants, our marketing and administration groups live up to the excellence that characterizes Progent. These top-notch factors behind Progent’s success are enabling us to identify and land the 50-60 new clients we are now engaging every month. Progent recently celebrated the delivery of services to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also a strong sales operation.
Having a commitment to technical proficiency is a key for growth with us. A job in consulting will push you to learn more than is possible in any other job in network technology. Being confronted by a continual series of network challenges is what makes professional support interesting. Customers rely on consultants to do the “hard stuff.” Innovative tasks, advanced implementations, vexing or chronic issues, and tricky upgrades are the basis for what we do every day. At Progent, you will not stall or be narrowly defined, as is sadly typical for network professionals in ordinary corporate roles. You will awake every morning excited about the challenges to come.
Along the way, you will work with some wonderful people, both by building close client contacts and by working in conjunction with other Progent team members, where you will learn from and add to their growth. Of course, technology is important, but we are a relationship-focused organization from top to bottom. If you do not have strong people skills or like cooperating with a diverse assortment of people, then we are in all likelihood a poor match.
If all this sounds good to you, we invite you to talk to Progent about our view of the future of information technology consulting.
Enjoy Quality of Life Improvements and Professional Prowess with Progent's Advanced Virtual Office Environment Progent is convinced that a well architected and executed information system can be a pivotal piece for accelerating a company's success, and Progent applies this philosophy in our corporate network environment. Progent has created a non-stop virtual office network that enables our staff engineers and certified contractors to deliver fast and efficient service, cooperate easily on sophisticated projects, and gain from professional and private growth by being a member of a dynamic company culture of personal drive and independence.
Even if your business has a minimal network services group and a modest IT budget, your information network can still have the same high reliability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-qualified IT professionals, the most recent network management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk service to keep your vital network applications and hardware operating. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and application monitoring to reduce service costs, resolve problems quickly, and prepare for problems before they degrade network performance. Progent is expert at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver complete process management. Progent can help with Microsoft Operations Manager 2000 and MOM 2005 to give small company networks enterprise-class reliability, security and capacity.
If your company has a UNIX, Linux, or Sun Solaris environment or a multi-OS computer system, Progent's CISA and CISM-qualified consultants can help your whole organization in a broad range of security topics such as security administration procedures, security architecture and models, connection management systems and methodology, software development security, business processes security, physical security, telecommunications, network and Internet security, and disaster recovery planning. CISM and CISSP stipulate the basic competencies and worldwide standards of knowledge that network security professionals are expected to master. These certification provide executive management the confidence that consultants who have earned their CISM or ISSAP certification have demonstrated the experience and knowledge to deliver effective security management and engineering help.
Progent's Linux consulting experts provide small and mid-size businesses and software developers support for managing and supporting Linux systems that operate with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise offers you a convenient one-stop source to show you how to create and maintain a protected and reliable mixed-platform network and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux variations such as RedHat, SUSE Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's pricing policy is to bill for remote support and in-person visits by the minute. Consequently, you are charged only for delivered services. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in areas where Progent offers on-site service, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and requires no retainer. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast repairs so you won't be forced to allow simple problems to stay unaddressed.
Content Delivery Networking Products Technology Consulting On-site Support
Progent provides high availability load balancing support covering network load balancing, load balanced applications, network backbone routing, and content delivery products such as Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
If your organization does not need emergency online support but you think you will need technical services with your network soon, you can conserve time and money and ensure that the appropriate expertise will be available when you need it by contacting a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Cisco's current connectivity devices and tools enable a new model of data center architecture that allows ongoing enhancements in server, disk, LAN/WAN infrastructure, and application technologies in a manageable and affordable manner. Progent can assist businesses to select and deploy Cisco's network products to build a firm foundation for your data center and streamline your data center functionality in critical areas such as processor and disk efficiency, comprehensive protection, processor proliferation, regulatory compliance, and business continuance.
Progent's Microsoft-certified consulting team offers computer troubleshooting and IT consulting services for Microsoft Operations Manager and for the expanding line of Application Management Packs that extend the power of MOM to a broad range of vital applications. Progent offers consulting for MOM 2005 and MOM 2000 to give small to mid-size business networks ultra-high reliability, protection and performance. Progent can show you how to take full advantage of Microsoft Operations Manager by performing requirements assessment, installation, setup, special programming, troubleshooting, Help Desk services, security consulting, and administration. With more than five years of experience working with the NetIQ technology upon which MOM is based, Progent's network consulting professionals can offer small companies enterprise-class support for MOM.
For businesses with a combination of Mac and Windows-powered desktops, Microsoft offers two products for using Windows-compatible programs on Apple systems: VirtualPC for Mac and Remote Desktop Connection Client for Mac. Progent's Apple-certified Mac experts can show you how to set up Virtual PC for Mac or Remote Desktop Connection Client for Mac so you can operate Windows-based software on Macintosh workstations.
Progent provides three essential types of Help Desk support : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft Gold Certified Partner and Progent's Help Desk team of trained Microsoft experts offers your clients instant access to a dependable technical group with extensive experience delivering phone support and online repair for networks based on Microsoft technology. Progent's focus is on giving the support Call Center a positive image as a solid contributor to company performance. Progent's target is to fix rather than simply record problems.
Progent's Microsoft-certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout plans, install Windows Server 2008 with your network infrastructure and workload, train your IT personnel how to run enhanced management utilities, and deliver ongoing consulting and support via budget-friendly alternatives including Help Desk Call Center service and online technical support.
