Career and Contract Opportunities with Progent Work for Talented Network Engineers, Computer Support Specialists, Network Security Experts, and Application Specialists
One of the top computer consulting firms for small and midsize business networks, Progent maintains a large staff of talented service professionals who concentrate on core IT areas including:
Microsoft Windows technology
Cisco routers, Catalyst switches, firewalls, plus Voice over IP and Virtual Private Network solutions
System security consulting
Sophisticated system infrastructures
Remote IT support and network management
Progent's Experts Team, which contracts freelance experts certified and managed by Progent, provides exceptionally specialized skills in a broad range of key business applications and network solutions that include:
Macintosh networking and programs
Consulting for Linux-based, UNIX, and Sun environments
CIO, management information analyst, and project logistics outsourcing
Special program design and deployment
Web, eCommerce, EDI, and customer information portal development and deployment
Database management and efficiency consulting
Business intelligence expertise
Telecom architecture support
Creative models for attracting clients, delivering service, nurturing an efficient company culture, and providing generous compensation and benefits have allowed Progent to become one of the most rapidly growing and most well recognized Microsoft Gold Partners consulting companies in the U.S. and to establish an international presence for providing remote network expertise. If you are a certified computer support professional or information technology consultant with an orientation towards a client service and excellent people skills, you will find in Progent an opportunity for enhancing your technical knowledge, living a more independent lifestyle, and achieving economic success.
Learn More Details Concerning Working at Progent
Check out these pages to find out additional information concerning Progent's job openings, business culture, operational conditions, profit sharing model, and benefits:
Full-time Work at Progent
We are seeking a variety of on-staff employees including solutions-driven Microsoft MCSE computer engineers; network experts who have Cisco credentials; and consultants for advanced system design with backgrounds in mobile connectivity, wireless integration, non-stop environments, business continuity planning, data preservation, and virtual servers. Progent is also seeking workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA certified security professionals. Progent is also looking for veteran managers and administrators who can operate efficiently in Progent's high-growth, virtual office model. Learn additional details about staff professional services positions at Progent by referring to Consulting Jobs at Progent.
Contract Jobs with Progent
Progent works with independent consultants with specialized knowledge and working background in important information technology topics beyond Progent's primary service focus. Progent's Experts Group hires freelance consultants who offer consulting and programming support for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux derivatives, Apple OS, or Solaris, or offer expert help in areas such as telecommunications, web design, Electronic Data Interchange, web commerce, or database management. Freelance consultants certified by Progent coordinate with our in-house professionals to deliver end-to-end IT services for small and midsize business networks. To learn more information about contracting opportunities with Progent's Experts Team, refer to Freelance Jobs at Progent.
How We Are Different
We have been able to recruit the top consulting experts by being different. Providing an innovative blend of enterprising spirit, dedication to client success, use of state-of-the-art technical tools, plus an independent business model that offers quality-of-life options for our team members, Progent creates a dynamic environment for select consultants who posses a drive for rapidly improving their professional abilities to create concrete benefits for a range of businesses and technical environments. Learn more information concerning how we are different by visiting Ways That Progent Is Unique.
Our Virtual Office Work Environment
Our virtual office model incorporates advanced technical tools that support remote access, wireless communication, easy availability of Progent's knowledge bases, and close collaboration with mobile colleagues to allow you to handle business-critical IT issues. Progent's virtual office setting enables you to focus on providing service rather than dealing with traffic and helps consultants build lasting customer relationships by permitting you to provide quick, effective, and cost-effective solutions. In order to learn additional information concerning Progent's virtual office work environment, refer to Progent virtual Office Business Model.
Compensation and Benefits
Our compensation model is determined by revenue sharing. What you make is wholly determined by what you generate. Consultants have the option of focusing on quality of life and electing to consult at a more relaxed pace, utilizing our versatile structure to make time for personal enthusiasms, or you can choose to make considerable money by hard effort and long consulting time. Progent also provides complete family health insurance plus many additional benefits. Learn additional information about Progent's compensation and benefits by referring to Progent Compensation Model and Benefit Programs.
Working with Progent Frequently Asked Questions
For replies to popular questions about becoming a consultant at Progent, see Consulting at Progent FAQs.
Here is a description of some present job openings:
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Job Description
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Operations Administrator Position
Progent is looking for a motivated person for the home-office position of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, rapidly growing business.
IT Hiring Manager Position
Progent is looking for a senior administrator for recruiting IT experts to join Progent's team of support specialists who provide information technology outsourcing and engineering support assistance to clients worldwide.
Technical Response Center Coordinator Position
Progent is hiring a talented individual for the position of Technical Response Center (TRC) Coordinator working with an innovative high tech business in a dynamic environment. The TRC Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number calls and must project a professional and sympathetic demeanor in the initiation of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, including tasks such as First Service follow up interviews. The Customer Services Administrative Assistant provides a variety of administrative responsibilities for the Director of Customer Services to ensure Progent provides the best possible client service.
Business Development Representative Jobs
The Business Development Representative is a top level sales executive responsible for selling Progent's wide range of network outsourcing and support services and functioning as the primary customer liaison. The Business Development Representative is a member of the management group, working in sync with the CEO and Directors and Managers to ensure that business targets are met and that the highest level of services are provided to Progent's customers.
Senior IT Consultant, MCSE Jobs
Progent is seeking a proven, Microsoft-certified support professional to become part of Progent's core team of consulting experts. Applicant must have people skills as well as technical expertise and must be success driven.
Desktop Support Expert Job
Progent is looking for a Desktop Support Expert to assist Progent clients to help all workers using workstation and laptop computers powered by MS Windows 2000, Windows Vista, and Windows XP technology. Work closely with client's management or IT organization or under the supervision of a Progent Senior Consultant to support the customer's end users.
Senior Remote Support Engineer Job
Progent is looking for a Senior Remote Support Specialist to assist a range of Progent's clients to maintain and support information systems remotely, utilizing state-of-the-art technology such as MS Windows 2K/2003 and Microsoft's .NET product family.
Senior Online Technical Support Expert Jobs in Australia
Progent is seeking a Senior Remote Network Support Specialist in Australia to assist a variety of worldwide customers to maintain and repair information networks via telephone or online access.
Senior Cisco Consultant Jobs
Progent is looking for a Senior Cisco Consultant with Cisco CCIE, CCNP, or CCNA certification to join Progent's staff of professionals to help clients to plan, implement, maintain, and troubleshoot small business networks based on Cisco products.
Senior Security Consultant Positions
Progent is looking for a Certified Security Consultant with CISA or similar security certification to join Progent's staff of experts to provide small businesses comprehensive security consulting including system security evaluation, penetration testing, security strategy, network monitoring, security architecture, access management solutions expertise, operations security, and disaster recovery planning.
If you wish to apply for any opening listed above, you should send your resume to jobs@progent.com. Please state the job codes of the positions of interest.
More Information Concerning Work at Progent
Staff Jobs for Network Consultants, Desktop Support Specialists, Security Experts, and Online Help Technicians Progent wants to find fulltime, results-driven Microsoft certified engineers with Microsoft MCSE, MCSA, or MCP certification; Cisco accredited system consultants who have Cisco CCIE or CCNP certification; security consultants with CISM or comparable security credentials; and advanced system design experts with a background in mobile access, wireless connectivity, fault tolerance, disaster recovery, data protection, and server virtualization. Progent also is looking for employees to join our team of helpdesk service specialists and remote support professionals. In addition, We are looking for experienced managers who can operate effectively in our fast-paced, virtual office environment.
By supporting a team of talented and motivated professionals, delivering attentive customer care, and offering a competitive results-based pricing structure, Progent has been able to expand our client list dramatically while providing consulting support to hundreds of businesses in Northern California and throughout the U.S.. An advanced virtual office network, a common knowledge base, and a team strategy for problem solving have allowed Progent to retain a talented staff and a satisfied client list.
If you are a network consultant with technical support expertise, teaming with Progent or helping our clients can expand your skills via cooperation with Progent's staff of mutually supportive, talented consultants. Progent's focus on delivering network expertise and computer help to small organizations will offer you the chance to work intimately with key players and add appreciably to the growth of dynamic businesses.
We are hiring consultants who have verifiable credentials related to their special expertise. For example, if you are a Microsoft consultant, you must have your Microsoft MCSE certificate. For Cisco professionals, have your Cisco Certified Internetwork Expert or Cisco Certified Network Professional credential. For network security, you should have earned you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or other top security credentials. Naturally, Progent is aware of "paper experts". Nevertheless, simply because a certificate can not ensure expertise is no reason for not owning one. If you have mastered your field, then the majority of those certifications should pose no great difficulty. The crux of the matter is that if you are a professional, then clients deserve to see certifications. Progent can market your talents, but you need to provide standard certifications for us to market. In case you happen to be strongly opposed to the concept of certifications, we can sympathize with and respect your position, but you are likely not a good fit.
Freelance Work for Qualified Experts for Windows, Mac, Linux/UNIX, and Sun Solaris Technology For more than 20 years, Progent's computer professionals have provided affordable and successful network support expertise for companies in Northern California and throughout the U.S.. A sophisticated virtual office environment, a common support database, and a team approach to problem solving have enabled us to retain a talented in-house team and dramatically expand a loyal clientele.
The Experts Group is Progent's way to provide clients the services of expert information technology consulting professionals who have advanced knowledge and work experience in key areas beyond Progent's core focus in network support and security. Experts Team consultants are often independent engineers and sometimes "moonlighters" who are carefully qualified by us to collaborate with Progent's staff engineers to deliver comprehensive, world-class network services to small and midsize companies. We are continually enhancing our Experts Team to address the special requirements of our clients.
Our Experts Group currently offers support in these technologies:
Macintosh integration and applications
Support for Linux, UNIX, and Sun environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Strategic and vertical application help
CIO, business analyst, and project logistics services
Custom applications design and deployment
Web site, electronic business, Electronic Data Interchange, and client portal design and integration
Database management and efficiency consulting
Management intelligence consulting
Telecom architecture support
Advantages of becoming part of Our Experts Team include:
By working with us, you get to take advantage of the impact of Progent's dramatic expansion and excellent reputation in the market. By maintaining a group of talented and committed consultants, offering excellent customer support, and following a proven, ROI-oriented billing structure, Progent has multiplied our customer base during the past several years and Progent currently delivers consulting support to hundreds of businesses in Northern California and throughout the United States.
Progent's veteran marketing staff takes care of all aspects of marketing your skills and technical knowledge into our quickly expanding client base, so you expend less effort finding clients and more time making money.
Progent will assist in communications between you and our core group of expert Microsoft and Cisco certified engineers who are the gateway to the key executives among our customers.
Progent's sales and operations groups will take care of the complete selling and engagement process, from opportunity generation, project approval, client needs description, capabilities matching, project scoping proposal writing, agreement negotiation and generation. Your entire responsibility is on providing top-quality consulting expertise.
Progent will gives you access to our sophisticated virtual office environment, including professional meeting/work locations throughout Northern California, and Internet and telecomm connectivity anywhere in the U.S.
You will have the benefit of our extensive knowledge base, best practices processes, library of professional publications, and the shared expertise from one of Northern California's largest independent groups of experienced consulting professionals.
We will share partner-only benefits from leading vendors including Microsoft and Cisco, including no-cost orlow-cost training classes, web access to special vendor support utilities and product support resources, and downloadable in-house use software for training and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to become a member of Progent's Experts Group, but we do have the following qualifications to join:
You should have a strong track record as a consulting professional working on your own in your area of expertise, including at least a two year history of successful consulting jobs and/or have an active client base for which you currently provide continuing support services.
You have to demonstrate that you have expertise in your field of concentration, which includes showing an extensive task-relevant history and excellent referrals, and possess current manufacturer or institutional professional qualifications.
You have to know how to carry yourself in a professional manner and be self motivated and confident in your skills. You must have excellent communications skills and know how to work successfully alone or as part of a team.
You should know how to explain proper goals to clients and fellow Progent consultants and you have to be able scope out projects, create project plans, and define reasonable work schedules.
Enhance Your Abilities with the Best Technology and Working with the Top Team of Network Consultants Progent's business climate will make you a better professional by enhancing your technical skills and increasing the satisfaction of your clients. Progent delivers on this promise by attracting the top consulting talent for you to operate with, providing a state-of-the-art system infrastructure, using custom software tools to enable the highest quality of support, and by optimizing proven operational models for finding and keeping customers.
The decisive factor that differentiates Progent from ordinary network support firms is the high caliber of our service staff. Among the 50 or so consulting experts who have teamed with us, we have assembled the best talent across a broad array of technical areas. Whether it’s Microsoft Windows, Cisco switches, network security, Mac, Linux, VMware, or other crucial technologies, we engage professionals who can help you to be successful on larger jobs by combining the aggregate experience of Progent's team of professionals.
To promote the success of Progent's consultants, we invest significantly in making available the best tools to perform the job properly. Progent will leverage technology to an impressive degree and our state-of-the-art virtual office environment enables seamless connectivity, cooperation, and information sharing with other Progent team members — all from at-home or mobile offices. You don’t waste time or forfeit revenue because of daily drives to a conventional office building, and any travel you do for on-site customer work is based on your own schedule, not ours. The most attractive part is that most of Progent's consulting work can be performed off-site, representing maximum efficiency for income-producing hours. In fact, some of our staff do remote consulting only.
Progent's operations are geared towards responding quickly and efficiently to customer needs through knowledge sharing and collaborative problem solving. Even though Progent's engineers work with a great deal of freedom, resource allocation is unified, customer problems and resolutions are meticulously monitored, documented, and archived for convenient retrieval, up-to-date consultant availability is published to streamline group projects and simplify problem escalation, and customer approval is always monitored. We reinforce the sense of cooperation through periodic workgroup conferences and quarterly corporate events.
Most of our consultants are located throughout Northern California, however we are building a rapidly expanding team of consulting professionals throughout the United States. Progent's virtual office infrastructure eliminates regional obstacles that restrict the efficiency of conventional business models. We enhance the deal by providing a full employee care plan to ensure the physical health and economic welfare of our team members and their families.
Just as we have world-class consulting professionals, our sales and operations teams match the high standards that characterizes Progent. These top-notch factors behind Progent’s success are helping us to identify and land the 50-60 new clients we are currently acquiring every month. We recently celebrated the providing of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also a strong sales organization.
Having a passion for technical proficiency is a key for success with us. A career in consulting will drive you to enhance your skills more than is possible in any other position in information technology. Being exposed to a continual stream of network challenges is what makes consulting interesting. Clients rely on consultants to perform the toughest jobs. Creative tasks, leading-edge deployments, vexing or entrenched problems, and difficult upgrades are the foundation for what we do every day. With us, you will not stagnate or be narrowly defined, as is sadly common for network professionals in traditional corporate roles. You will awake every day enthusiastic about the opportunities ahead.
Along the way, you will meet some wonderful folks, both by establishing strong client contacts and by working closely with other Progent team members, where you will learn from and add to their growth. Of course, technology is vital, but we are a relationship-focused company heart and soul. If you don’t have strong communications skills or like cooperating with a diverse assortment of people, then we are probably a poor fit.
If this sounds right for you, we invite you to talk to Progent about our vision of the new paradigm of network consulting.
Enjoy Lifestyle Improvements and Technical Prowess with Progent's Sophisticated Virtual Office Environment Progent is convinced that a well architected and implemented network can be a crucial factor for accelerating any company's growth, and we follow this philosophy in our corporate system environment. We have created a non-stop virtual office network that enables Progent's in-house consultants and certified contractors to offer rapid and efficient support, collaborate closely on sophisticated jobs, and experience professional and personal growth from being part of a dynamic business culture of self motivation and freedom.
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the speedy creation of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
Small to middle size businesses can now get all the advantages of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco qualified IT support professionals. With Progent's affordably priced IT support packages, mid-size businesses can choose a simple MOM-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to provide small company information systems world-class availability, security and performance.
Progent’s Microsoft certified consultants offer small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important applications quickly and reliably to specified users, lower product costs and stay compliant by understanding usage profiles, enhance Windows protection by increasing your knowledge of weak points and by delivering targeted updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently exploiting the administrative capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including software and hardware inventory.
Progent's Microsoft-certified consulting team offers computer help and information technology expertise for Microsoft Operations Manager and for the expanding family of Application Management Packs that extend the power of MOM to a broad range of vital services. Progent offers consulting for MOM 2005 and MOM 2000 to give small to mid-size business systems ultra-high reliability, protection and performance. Progent can help you take full advantage of MOM by performing needs assessment, deployment, configuration, special programming, troubleshooting, Help Desk services, security consulting, and administration. With more than five years of experience with the NetIQ platform upon which MOM is built, Progent's IT consulting experts can provide small companies enterprise-class support for MOM.
Cisco's current network devices and technologies support a new model of data center design that permits continual enhancements in processor, storage, LAN/WAN infrastructure, and application solutions in a manageable and cost-effective way. Progent can help businesses to identify and deploy Cisco's network technology to build a solid architecture for your data center and improve your data center operations in vital areas including Server and storage efficiency, comprehensive protection, processor proliferation, regulatory compliance, and disaster recovery.
Progent can help you plan a viable Wireless LAN topology, recommend appropriate products, and integrate wireless access points, wireless LAN client adapters, wireless bridges, radio antennas and other wireless accessories. Progent can also show you how to put together a thorough wireless system security strategy that is well aligned with the security strategy for your overall business network.
Progent's Linux consulting experts provide small and mid-size businesses and software developers support for managing and supporting Linux computers that coexist with Microsoft-based networks. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient single consulting firm to help you create and manage a protected and robust mixed-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Windows with leading Linux platforms including RedHat, SUSE, Mandriva Linux, Debian GNU/Linux, and Slackware.
Nagios and MRTG are powerful, license-free monitoring utilities that run on Linux and can be used to analyze UNIX environments, Windows networks, or multi-platform environments in which Linux and MS Windows coexist. The Nagios monitor allows system managers to track network services including POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth through SNMP network appliances including processors, routers, and switches. Progent's network monitoring consultants can help you use both these programs to tune and repair your system.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security designs for IT networks with many locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your information security needs without restricting your network.
Progent’s Microsoft-certified experts can provide small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint. Microsoft SharePoint Server is an advanced portal platform for intelligently connecting people, teams and data. Microsoft SharePoint Server provides a common spot for your employees or customers to access, manage, share and interact with relevant data, documents, and applications and to communicate with other people. SharePoint Portal Server enables faster and better decisions, more effective sharing across teams and more streamlined business processes. The primary goal of Microsoft SharePoint is to bring together, in a relevant way, all of the many sources of knowledge accessible inside and without an organization. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they’ve created in a way that makes data easy to find, download and apply.
