Jobs for Senior Network Professionals, Help Desk Service Technicians, CISSP Certified Consultants, and Application Developers
Among the premiere IT consulting firms for small business systems, Progent manages a large team of talented support experts who focus on core IT areas including:
Microsoft products
Cisco routers, Catalyst switches, firewalls, plus VoIP and VPN products
Enterprise security expertise
Advanced network architecture
Off-site IT support and system administration
Progent's Experts Team, which includes independent consultants certified and managed by Progent, offers highly specialized knowledge covering a wide variety of vital business applications and network solutions that include:
Macintosh networking and programs
Consulting for Linux, UNIX-based, and Sun Solaris environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Mission-critical and specialized program help
Chief Information Officer, business analyst, and project management outsourcing
Custom applications design and deployment
Web, eCommerce, EDI, and client portal design and deployment
Database support and efficiency consulting
Management intelligence expertise
Telecommunications systems support
Innovative models for attracting clients, delivering support, establishing an efficient working environment, and offering generous profit sharing have enabled us to be one of the fastest growing and best respected Microsoft Gold Partners consultant organizations in the U.S. and to build a worldwide organization for providing online IT assistance. If you are a certified computer technician or information technology consultant with a focus on a customer success and strong people skills, consulting professionals will find in Progent an opportunity for adding to your technical skills, developing a more rewarding lifestyle, and achieving financial success.
Find Out Additional Information About Working with Progent
Check out these links to learn additional details concerning our work openings, business culture, work environment, compensation structure, and benefits:
Full-time Jobs at Progent
We are seeking a variety of full-time professionals such as experienced Microsoft MCSE computer consultants; system experts who have Cisco CCIE or CCNP credentials; and consultants for advanced network design with experience in mobile access, wireless integration, high-availability environments, disaster recovery planning, data preservation, and server virtualization. We are also seeking desktop support technicians, off-site troubleshooting specialists, and CISM accredited security consultants. Progent is also hiring experienced managers who can perform effectively in our high-growth, virtual office model. Find out additional information about full-time professional services work at Progent by going to Consulting Positions at Progent.
Contracting Opportunities at Progent
Progent works with independent consultants with proven knowledge and hands-on background in high-demand information technology topics beyond Progent's primary service focus. Our Experts Team hires freelance consultants who offer consulting and programming support for strategic applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class help in areas such as telecommunications, web design, Electronic Data Interchange, eCommerce, or database management. Freelance contractors certified by Progent cooperate with our in-house engineers to provide comprehensive solutions for small and midsize company networks. If you want to find out additional details concerning freelance work with our Experts Consulting Group, refer to Freelance Work with Progent.
Ways That Progent Is Unique
We have managed to recruit the top consulting talent by being unique. Providing an innovative mix of enterprising drive, commitment to client success, use of advanced technology, plus an independent work structure that allows for quality-of-life choices for Progent's team members, Progent offers a stimulating culture for talented consultants who posses a drive for quickly improving their technical abilities to deliver real-world benefits for a range of organizations and technical environments. Learn more information concerning ways that Progent is unique by going to How Progent Is Unique.
Progent's Virtual Office Infrastructure
Our virtual office model provides state-of-the-art technologies that support remote support, wireless connectivity, convenient access to Progent's knowledge bases, and instant cooperation with talented team members to help you to solve challenging network issues. Progent's virtual office structure enables you to concentrate on delivering service instead of dealing with commutes and lets you build successful customer relationships by permitting you to provide fast, effective, and cost-effective solutions. In order to find out additional details about Progent's virtual office business model, refer to Progent virtual Office Business Model.
Compensation and Benefit Programs
Progent's compensation is based on revenue sharing. The money you make is directly based on the revenue you contribute. You have the option of focusing on life style and electing to work at a more relaxed pace, using Progent's flexible schedule to make time for personal enthusiasms, or you can choose to earn significant money by hard effort and lots of consulting time. Progent also provides full family health insurance as well as many additional benefits. Find out additional information about our compensation model and benefit packages by referring to Our Compensation and Benefits.
Jobs at Progent Q&A
To see replies to frequent enquiries concerning being a consultant at Progent, visit Working with Progent FAQs.
This is a description of Progent's current job openings:
Job Code
Description
A09
Operations Administrator Position
Progent is seeking a motivated individual for the work-at-home role of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling expense and asset management responsibilities for a small, rapidly growing company.
IT Hiring Manager Job
Progent is looking for an experienced administrator tasked with hiring technical personnel to join Progent's team of network support specialists who offer IT outsourcing and engineering consulting services to clients worldwide.
Resume Screener Position
Progent is looking for a motivated person to help manage background summaries sent to Progent by job seekers. The Resume Screener will operate at home and retrieve resumes sent by email and transfer the applications into a specialized resume management system. The Job Application Screener will organize all documents submitted by job seekers, confirm that all relevant information is correctly imported into Progent's resume database, make sure that industry certifications are current, and prescreen job applicants by assigning each one an initial ranking.
Market Development Manager Jobs
The Business Development Representative is a senior level sales manager responsible for selling Progent's broad array of IT outsourcing and support offerings and acting as the primary client liaison. The Business Development Representative is a member of the management group, working closely with the President and Directors and Managers to ensure that corporate goals are accomplished and that the highest level of services are delivered to our customers.
Desktop Engineer Jobs
Progent is seeking a Desktop Engineer to work with Progent customers to support all users of desktop and notebook PCs powered by MS Windows 2K, Windows Vista, and Windows XP technology. Work collaboratively with customer's management or IT group or under the direction of a Progent Senior Engineer to help the customer's employees.
Senior Remote Support Engineer Jobs
Progent is looking for a Senior Remote Support Expert to assist a range of Progent's clients to manage and service IT systems on-line, using advanced technology including Microsoft Windows 2000/2003 and the MS .NET product family.
Senior Remote Technical Support Engineer Jobs in Australia
Progent is seeking a Senior Online Network Support Expert in Australia to work with a variety of worldwide clients to maintain and troubleshoot computer networks by phone or remote connections.
Senior Cisco Engineer Job
Progent is looking for a Certified Cisco Engineer with Cisco CCIE, CCNP, or CCNA certification to join Progent's staff of experts to help customers to plan, implement, maintain, and troubleshoot IT networks that incorporate Cisco technology.
Senior Security Consultant Positions
Progent is seeking a Senior Security Engineer with CISSP or equivalent security credentials to join Progent's team of experts to offer small businesses a full range of security services including network security evaluation, security testing, security strategy, remote monitoring, security modeling, access control solutions expertise, business processes security, and disaster recovery planning.
If you would like to enquire about any job listed above, you should e-mail your resume to jobs@progent.com. Be sure to state the job codes of the positions of interest.
More Information Concerning Work at Progent
Fulltime Jobs for Network Consultants, Desktop Service Technicians, Security Experts, and Remote Support Technicians Progent is seeking to find staff-level, results-driven Microsoft accredited consultants with Microsoft MCSE credentials; Cisco certified network engineers with CCIE certification; security professionals who have CISM or comparable security credentials; and high-end network design experts with a background in mobile access, wireless networking, high availability, business continuity, data protection, and server virtualization. Progent also is looking for professionals to work on our team of helpdesk service specialists and remote support experts. Also, Progent is hiring experienced managers who can perform productively in our high-growth, virtual office environment.
By supporting a team of talented and dedicated professionals, delivering world-class client care, and following a competitive results-based fee structure, Progent has managed to increase our client base rapidly while providing professional services to numerous companies in the San Francisco area and throughout the U.S. A sophisticated virtual office network, a shared knowledge database, and a team strategy for problem resolution have allowed Progent to maintain a talented consulting team and a satisfied customer list.
For a network professional with troubleshooting expertise, joining Progent or helping our clients will enhance your skills via cooperation with Progent's staff of mutually supportive, talented consultants. Our commitment to providing information technology consulting and technical help to small and midsize companies will give you the chance to work intimately with decision makers and add significantly to the growth of dynamic companies.
Progent is hiring consultants who can show verifiable certification in their special focus. For example, if you are a Microsoft expert, you should have your MCSE certificate. In the case of Cisco professionals, show us your CCIE or Cisco Certified Network Professional credential. For security, you should have earned you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or other leading security certifications. Naturally, Progent is aware of "paper experts". However, simply because a certificate does not guarantee expertise is no justification for not having one. If you know your field, then most of these tests should pose no challenge. The point is that if you are an expert, then customers expect credentials. Progent will broadcast your skills, but you should provide a baseline of credentials for Progent to market. In case you stand adamantly opposed to the idea of certifications, we can sympathize with and respect your opinion, but you are probably not an appropriate candidate.
Freelance Jobs for Certified Experts for Windows, Mac, Linux/UNIX, and Sun Solaris Technology For more than 20 years, Progent's consulting professionals have provided low-cost and effective computer support services for small businesses in the San Francisco Bay Area and throughout the United States. An advanced virtual office network, a common support database, and a collaborative approach to problem resolution have helped Progent to retain a talented staff and quickly grow a satisfied customer base.
The Experts Group is our way to offer customers the services of specialized computer support professionals who have in-depth knowledge and field experience in key areas outside of our primary focus in network support and security. Experts Group members are often freelance engineers and occasionally "moonlighters" who have been carefully certified by us to work closely with our staff consultants to deliver comprehensive, enterprise-class network solutions to small and midsize businesses. Progent is always expanding the Experts Team in order to address the special requirements of our customer base.
Progent's Experts Group currently offers consulting in these areas:
Macintosh integration and programs
Consulting for Linux-based, UNIX, and Sun Solaris systems
MRP, Enterprise Resource Planning, or Customer Relationship Management customization
Mission-critical and vertical program help
CIO, business analyst, and project management services
Custom program design and deployment
Web site, electronic business, Electronic Data Interchange, and client portal design and deployment
Database management and performance help
Business information consulting
Telecommunications architecture consulting
Benefits of being part of Our Experts Team include:
By working with Progent, you get to leverage the impact of Progent's explosive expansion and excellent recognition in the marketplace. By having a group of skilled and committed consultants, providing excellent client support, and practicing a proven, ROI-oriented pricing model, Progent has quadrupled our clientele over the past several years and Progent currently delivers consulting support to hundreds of companies in Northern California and throughout the United States.
Our experienced marketing team handles all aspects of promoting your services and technical expertise into our quickly expanding client base, so you expend less time finding clients and more time making revenue.
Progent will facilitate communications between you and Progent's key group of experienced Microsoft and Cisco qualified engineers who are the gateway to the decision makers among our customers.
Our selling and operations teams will manage the complete sales and engagement process, from lead generation, project approval, customer requirements description, capabilities matching, project scoping proposal generation, contract negotiation and execution. Your exclusive responsibility stays with providing top-quality consulting expertise.
Progent will gives you connections to our sophisticated virtual office infrastructure, offering convenient meeting/work locations throughout Northern California, as well as Internet and telecomm access throughout the United States.
You will have the benefit of Progent's vast knowledge base, best practices processes, abundance of template-deliverable documents, and the shared expertise from one of the country's largest independent groups of experienced network engineers.
We will pass on partner-only benefits from top technology companies such as Microsoft and Cisco, including free orlow-cost training classes, web access to special vendor troubleshooting utilities and product support resources, and on-line in-house use programs for education or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to be a member of Progent's Experts Team, but Progent has strict qualifications to join:
You must show a strong background as a consultant operating on your own in your field of expertise, including at least a two year history of completed contracting projects or you must have an active customer base to which you now deliver continuing support services.
You should demonstrate that you are an expert in your field of concentration, including having a long task-relevant history and strong referrals, and possess current vendor or industry professional certifications.
You should be able to present yourself in a professional manner and be self motivated and confident in your skills. You should have strong people skills and know how to work effectively by yourself or as part of a group.
You have to be able to articulate proper goals to customers and other Progent team members and you need to be able scope out tasks, produce project plans, and define realistic work schedules.
Enhance Your Abilities with Advanced Technology and Joining a Great Team of Computer Engineers Progent's productive atmosphere will allow you to become a more capable consultant by enhancing your information technology skills and boosting the loyalty of your clients. Progent delivers on this commitment by attracting the best consulting experts for you to operate with, offering a state-of-the-art system infrastructure, running custom software utilities to enable the maximum level of support, and by optimizing our operational structures for finding and keeping customers.
The most important factor that separates us from other network support firms is the high quality of our support professionals. Among the 50 or so consultants who have teamed with Progent, we have assembled top talent across a broad range of technical areas. Whether it’s Microsoft servers, Cisco firewalls, network security, Mac, Linux, VMware, or other crucial application, we engage experts who can help you to be successful on major projects by combining the aggregate skills of our team of professionals.
To promote the success of our consultants, we invest heavily in making available the best tools to do the job properly. We will exploit information technology to an extraordinary extent and our advanced virtual office infrastructure allows seamless communications, cooperation, and information exchange with fellow Progent consultants — all from home-based or mobile offices. Consultants don’t throw away time or forfeit income because of regular commutes to a physical office, and any driving you do for on-site customer jobs is based on your own time table, not Progent's. The most attractive benefit is that much of our support services can be done remotely, representing maximum productivity for billable time. In fact, some of our staff do off-site support only.
Progent's business structure is set up for responding quickly and efficiently to customer requirements via information exchange and collaborative problem solving. Although our consultants operate with a great deal of freedom, resource allocation is centralized, customer problems and solutions are meticulously monitored, recorded, and organized for easy retrieval, current consultant schedules are broadcast to streamline group tasks and enable problem escalation, and customer satisfaction is always monitored. We strengthen the sense of connection via periodic team conferences and quarterly corporate events.
The majority of our consultants are situated throughout Northern California, however we are building a rapidly expanding group of consulting experts throughout the United States. Our virtual office infrastructure does away with regional boundaries that restrict the efficiency of conventional company structures. We enhance the package by offering a full employee care program to promote the health and economic welfare of our team members and their families.
Not only do we have awesome consultants, Progent's marketing and operations teams match the high standards that characterizes Progent. These top-notch factors behind our growth are helping us to identify and land the 50-60 new clients we are now acquiring each month. We lately marked the delivery of support to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong sales operation.
Having a passion for technical excellence is a cornerstone for success with Progent. A career in consulting will drive you to enhance your skills more than you would in any other job in information technology. Being confronted by a continual series of network challenges is what keeps consulting exciting. Clients rely on consulting firms to perform the toughest jobs. Innovative projects, leading-edge deployments, vexing or entrenched issues, and tricky migrations are the foundation for what we do daily. With us, you will not stagnate or be narrowly defined, as is all too typical for computer engineers in ordinary corporate roles. You will awake every morning enthusiastic about the challenges to come.
Along the way, you will work with some great people, both by building strong client contacts and by working closely with other Progent team members, where you will learn from and contribute to their growth. Of course, technology is vital, but Progent is a relationship-oriented organization from top to bottom. If you don’t have strong people skills or enjoy cooperating with a diverse assortment of personalities, then Progent is probably not a good match.
If all this sounds good to you, we urge you to contact Progent about our view of the new paradigm of network consulting.
Enjoy Quality of Life Improvements and Technical Success with Progent's Advanced Virtual Office Infrastructure Progent is convinced that a well designed and implemented network is a pivotal piece for accelerating any firm's success, and we follow this credo in our own network environment. We have created a non-stop virtual office infrastructure that enables our staff consultants and certified contractors to offer rapid and efficient service, collaborate closely on complex jobs, and gain from professional and personal maturity by acting as a member of an exciting business ethos of personal drive and independence.
Progent is a Microsoft Gold Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Gold Certified Partners represent the elite Microsoft Business Partners who earn the top customer satisfaction and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment required to achieve the status of Microsoft Gold Certified Partner benefits Progent's customers by enabling Progent to provide your company more complete support for your information network.
Progent’s IT outsourcing services provide economical computer support for small businesses. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or building a web-based business application, outsourcing your network engineering services can contain expenses and minimize risks, allowing IT support expenses to increase in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust network architecture for your vital business software powered by Windows including Office XP, Microsoft Office 2003, and Office 2000.
Progent's Linux consulting services offer small businesses and developers support for managing and maintaining Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux experts, consulting professionals qualified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with major Linux platforms including RedHat Linux, SUSE, Mandriva Linux, Debian-GNU, and Slackware.
The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server requires a network consultant with hands-on background planning and integrating cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server professionals have an average of over 10 years of background integrating business networks founded on Microsoft platforms. This expertise assures you success in deploying, managing, and troubleshooting network environments that incorporate the Microsoft SBS 2003 suite of servers and applications.
Progent's experts can provide Macintosh users a range of services including desktop support, Apple OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom training. For business environments built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft certified professionals have the experience and depth to deal with the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, efficient and able to achieve your organization's objectives.
Microsoft Virtual Server, run on the Windows Server operating system and based on technology originally produced by Connectix, provides the performance necessary to accomplish server consolidation, application upgrade, and server isolation tasks through virtualization technology in an enterprise-class IT network with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses wishing to improve operational efficiency in software programming and testing, upgrading from outdated line-of-business applications, and server consolidation. Progent's skilled Virtual Server experts can assist your company to assess and integrate Microsoft Virtual Server 2005.
NextWeb provides business class stationary wireless connectivity that can be deployed in days rather than weeks. NextWeb provides a variety of wireless data transports including NextWeb wireless Super-T, wireless T3, and special occasion wireless Internet access. Progent has an agency relationship with NextWeb and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner with the skill to show you how to integrate NextWeb wireless broadband services to create a world-class, cohesive communications infrastructure on a down-to-earth budget.
If your company operates a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-qualified security specialists can help your whole enterprise in a wide array of security areas including security management practices, security architecture and strategies, connection management products and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the basic competencies and worldwide standards of knowledge that information security professionals are expected to possess. These certification provide executive management the confidence that those who have earned their CISM, CISSP or ISSAP qualification have demonstrated the experience and theory to deliver effective security management and consulting services.
With Catalyst switches for small and mid-size businesses, Cisco allows organizations to gain all the benefits of adding intelligence into their IT infrastructures. Cisco's switching product line makes it possible to enable features to make your IT network sufficiently available to handle real-time requirements, expandable to support future growth, secure enough to protect restricted data, and designed for prioritizing and controlling traffic flows to optimize system operations. Progent's CCIE and CCNP certified engineers can show you how to pick out and deploy Cisco Catalyst switches appropriate for your company. Also, Progent's CISA certified security specialists can help you create a strategic security policy and set up Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
For businesses with a mix of Mac and Microsoft Windows desktops, Microsoft has two solutions for using Windows programs on Mac systems: VirtualPC for Mac and Remote Desktop Connection Client for Mac. Progent's Apple-certified Macintosh consultants can help you set up Virtual PC for Mac or Remote Desktop Connection Client for Mac so you can operate Windows software on Apple Mac computers.
E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the security and administration of company email by providing constantly improved spam and virus blocking, policy management, content filtering, and defense against email-borne DHA and denial of service attacks. E-Mail Guard also includes tracking, administration and analysis tools plus outbound email filtering to let you troubleshoot your e-mail environment and define and regulate company security policy.
For custom application creation, Progent can supply software design experts to produce business software in areas such as eCommerce, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a wide array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
VMware Virtual Server is a no-cost virtualization product that runs on Linux and Microsoft Windows 2000/2003 Servers. VMware Server allows companies to segment a single server into multiple logical machines and to begin realizing the benefits of virtualization with minimal investment. VMware Virtual Server is a reliable yet easy to use solution for users unfamiliar with server virtualization technology and is powered by VMware’s field-proven technology. VMware Virtual Server is ideal for programmers, workgroups, and branch offices who want to streamline software development, test software in economical virtual environments, run legacy operating systems, and save time in server provisioning. Progent's experienced virtual server professionals can assist you with VMware Server, VMware GSX Server, and VMware VirtualCenter so your business can benefit from VMware server consolidation.