Full-time and Freelance Work with Progent Work for Senior Network Professionals, Computer Service Specialists, CISSP Certified Experts, and Application Specialists
One of America's premiere IT consultant companies for small business networks, Progent manages a large staff of talented support professionals who concentrate on mainstream IT areas including:
Microsoft products
Cisco routers, switches, PIX firewalls, plus Voice over IP and VPN solutions
Enterprise security analysis
Sophisticated network architecture
Remote troubleshooting and network management
Progent's Experts Group, which contracts independent experts qualified and coordinated by Progent, offers highly specialized skills covering a wide variety of critical business areas and networking technologies that include:
Macintosh integration and applications
Expertise for Linux-based, UNIX-based, and Sun systems
MRP, Enterprise Resource Planning, or CRM consulting
Strategic and vertical application help
CIO, business analyst, and project management services
Custom program design and integration
Web site, eCommerce, Electronic Data Interchange, and client portal design and deployment
DBM support and performance consulting
Business intelligence expertise
Telecom systems support
Innovative models for attracting clients, providing service, establishing an efficient company culture, and offering highly competitive compensation and benefits have enabled us to become among the most rapidly expanding and best respected Microsoft Gold Partners consultant firms in the U.S. and to build an international presence for providing online network service. If you are a certified IT support professional or information technology consultant with a focus on a client success and strong people skills, you will discover Progent a chance for adding to your technical skills, developing a more independent lifestyle, and achieving financial security.
Find Out Additional Information Concerning Working with Progent
Follow these pages to find out more information about Progent's work opportunities, business philosophy, work environment, profit sharing structure, and benefits packages:
Full-time Careers at Progent
We are seeking a variety of on-staff employees such as solutions-driven Microsoft MCSE and MCSA network consultants; system experts with Cisco CCIE, CCNP, or CCNA certification; and specialists in advanced system design with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery planning, data preservation, and server virtualization. We are also looking for workstation support experts, off-site troubleshooting specialists, and CISA or CISM certified security consultants. Progent is also hiring veteran managers able to operate efficiently in Progent's high-growth, virtual office model. Learn more details concerning full-time professional services work at Progent by visiting Full-time Positions at Progent.
Freelance Work at Progent
Progent contracts independent professionals who have in-depth expertise and field background in important information technology areas beyond our primary service concentration. Progent's Experts Group employs freelance consultants who offer advice and programming support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in areas such as telecom, web site design, Electronic Data Interchange, eCommerce, or database management. Freelance consultants certified by us coordinate with Progent's in-house engineers to deliver end-to-end IT services for small and midsize business networks. If you want to find out more information about contract opportunities with our Experts Team, see Freelance Opportunities at Progent.
How We Are Exceptional
We have been able to recruit the best consulting experts by being unique. Providing a powerful blend of enterprising spirit, insistence on client satisfaction, use of advanced technical tools, and an independent business model that offers life-style options for Progent's team members, Progent creates a stimulating setting for select individuals who posses a drive for rapidly enhancing their technical skills to create concrete solutions for a variety of organizations and technical environments. Find out additional details concerning how we are unique by going to How Progent Is Unique.
Progent's Virtual Office Business Model
Our virtual office environment uses advanced technologies that allow off-site access, wireless connectivity, convenient availability of Progent's support databases, and close collaboration with mobile team members to allow you to handle business-critical network problems. Progent's virtual office model allows consultants to concentrate on delivering IT solutions rather than fighting traffic and lets consultants establish successful client relationships by enabling you to come up with fast, effective, and affordable solutions. To learn additional details about our virtual office network, visit Progent virtual Office Infrastructure.
Compensation Model and Benefit Programs
Our compensation is based on revenue sharing. The money you make is entirely based on the revenue you generate. Consultants have the option of focusing on quality of life and choosing to consult at a more relaxed pace, using our flexible structure to make time for personal pursuits, or you can take advantage of the chance to earn significant income through hard work and long consulting time. Progent also offers full family health care insurance as well as numerous additional benefits. Learn additional details concerning Progent's compensation and benefits by referring to Progent Compensation Model and Benefit Programs.
The following is a list of Progent's available job openings:
Code
Job Description
A09
Operations Administrator Job
Progent is looking for a motivated individual for the home-office role of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly expanding business.
IT Hiring Manager Position
Progent is looking for a senior administrator responsible for recruiting IT experts to join Progent's group of support specialists who provide IT outsourcing and engineering support assistance to customers globally.
Technical Response Center Coordinator Position
Progent is hiring an experienced individual for the job of Technical Response Center (TRC) Coordinator working with a creative high tech business in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming Technical Response Center and Main number calls and must project a professional and sympathetic attitude in the initiation of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, including tasks such as First Service follow up interviews. The Customer Services Administrative Assistant carries out an assortment of administrative duties for the Director of Customer Services to ensure Progent provides exceptional customer care.
Business Development Representative Job
The Business Development Representative is a senior level sales manager charged with selling Progent's wide range of IT outsourcing and consulting offerings and functioning as the primary client liaison. The Business Development Representative is a key part of the management team, working closely with the President and Directors and Managers to ensure that corporate goals are accomplished and that the highest level of services are delivered to Progent's clients.
Senior IT Consultant, Microsoft Certified Systems Engineer Jobs
Progent is looking for an experienced, Microsoft-certified support professional to become part of Progent's core team of network professionals. You must have communication skills as well as IT expertise and must be solutions driven.
Desktop Engineer Job
Progent is seeking a Desktop Support Expert to assist Progent customers to maintain all users of workstation and laptop PCs powered by Microsoft Windows 2000, Vista, and XP platforms. Work closely with customer's management or IT staff or under the direction of a Progent Senior Consultant to support the customer's employees.
Senior Remote Support Engineer Job
Progent is seeking a Senior Remote Support Engineer to work with a variety of small business customers to maintain and service IT networks on-line, using state-of-the-art technology including Microsoft Windows 2000/2003 and Microsoft's .NET platform.
Senior Cisco Consultant Positions
Progent is looking for a Certified Cisco Consultant with Cisco CCIE credentials to work with Progent's team of professionals to assist customers to plan, integrate, manage, and repair small business networks that incorporate Cisco products.
Certified Security Consultant Jobs
Progent is looking for a Senior Security Consultant with CISM or similar security credentials to join Progent's staff of experts to offer small businesses comprehensive security services such as system security evaluation, penetration testing, security planning, remote monitoring, security modeling, access control systems expertise, operations security, and business continuity planning.
If you would like to ask about any position listed above, please send your background information to jobs@progent.com. Be sure to include the code numbers of the positions of interest.
Details Concerning Jobs at Progent
Career Jobs for Network Engineers, Computer Support Specialists, Security Experts, and Remote Support Technicians Progent is seeking to find full-time, solutions-oriented Microsoft accredited engineers with Microsoft MCSE or MCSA credentials; Cisco accredited system consultants who have Cisco certification; security consultants with CISSP or comparable security certification; and advanced network architecture consultants with a background in mobile access, wireless connectivity, high availability, business continuity, information protection, and server virtualization. Progent also is hiring employees who can join our staff of helpdesk support technicians and off-site support experts. Also, Progent is hiring experienced managers who can operate productively in our fast-paced, virtual office environment.
By supporting a team of skilled and dedicated professionals, delivering attentive customer care, and offering a competitive value-focused fee structure, Progent has managed to expand our customer base dramatically while delivering consulting services to hundreds of businesses in Northern California and across the United States. A sophisticated virtual office environment, a common knowledge base, and a group strategy for problem resolution have helped Progent to retain a skilled staff and a satisfied customer list.
For an information technology consultant with technical support expertise, joining Progent or helping Progent's clients will expand your knowledge through interaction with Progent's staff of mutually team-oriented, talented consultants. Progent's focus on delivering information technology consulting and computer help to small and midsize companies will offer you the opportunity to work intimately with key players and contribute significantly to the success of dynamic companies.
Progent is hiring technical professionals that can show verifiable credentials in their technical expertise. So, if you are a Microsoft expert, you must have your MCSE credential. For Cisco experts, have your Cisco Certified Internetwork Expert or CCNP certificate. For network security, you should have you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other top security credentials. Naturally, Progent is familiar with “paper MCSEs.” However, the fact that a credential can not ensure expertise is no excuse for not owning one. If you know your field, then the majority of these certifications should pose no great difficulty. The crux of the matter is that if you are a professional, then customers expect certifications. Progent can broadcast your talents, but you should provide standard certifications for us to market. If you happen to be adamantly opposed to the idea of credentials, we can understand and respect your opinion, but you are probably not a good candidate.
Freelance Jobs for Qualified Application Specialists for Windows, Macintosh, Linux-based, and Sun Solaris Technology For more than two decades, Progent's information technology engineers have provided affordable and effective computer support expertise for businesses in Northern California and throughout the United States. A sophisticated virtual office environment, a common technical knowledge base, and a collaborative approach to problem resolution have enabled us to build a strong consulting group and quickly expand a satisfied customer base.
The Experts Team is our way to provide customers the services of expert information technology support professionals who have in-depth skills and field experience in important areas outside of Progent's core focus in system support and security. Experts Team members are often independent contractors and occasionally "moonlighters" who have been carefully certified by us to collaborate with our staff engineers to deliver comprehensive, world-class information technology solutions to small and midsize businesses. We are continually enhancing our Experts Group in order to meet the particular requirements of our customer base.
Our Experts Team now offers consulting in these technologies:
Apple OS integration and programs
Consulting for Linux, UNIX-powered, and Sun systems
Chief Information Officer, business analyst, and project management services
Custom program development and deployment
Web, electronic business, EDI, and client information portal development and deployment
DBM support and performance help
Management intelligence expertise
Telecom systems consulting
Benefits of being part of Our Experts Group include:
By working with us, you get to take advantage of the impact of Progent's explosive expansion and top-notch reputation in the market. By having a group of skilled and committed consultants, providing excellent client support, and following a proven, ROI-oriented pricing model, Progent has multiplied our customer base over the past several years and Progent now delivers professoinal support to hundreds of companies in California and across the United States.
Our experienced marketing staff handles all aspects of marketing your skills and technical knowledge into our quickly expanding client base, so you spend less time signing up customers and extra time making money.
We will assist in communications between you and our core team of experienced Microsoft and Cisco qualified consultants who act as the conduit to the decision makers among Progent's clients.
Our sales and administration staffs will manage the entire selling and engagement cycle, from lead identification, project qualification, customer requirements description, skills matching, job analysis proposal writing, contract negotiation and execution. Your entire focus is on providing high-level consulting service.
We will gives you access to Progent's advanced virtual office infrastructure, including professional conference locations in the San Francisco area, as well as data and voice connectivity throughout the United States.
You will have access to our extensive knowledge base, best practices procedures, abundance of professional publications, and the shared expertise from one of the country's largest independent groups of experienced network professionals.
Progent will share partner-only benefits from leading technology companies including Microsoft and Cisco, including no-cost orlow-cost training classes, on-line connections to restricted vendor troubleshooting utilities and product maintenance resources, and downloadable in-house use programs for training or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to become a member of Progent's Experts Team, but Progent has these qualifications for membership:
You should show a proven track record as a consultant working independently in your field of expertise, including a minimum two year record of successful consulting projects and/or have your own active customer base for which you now deliver ongoing consulting services.
You have to show that you have expertise in your area of concentration, which includes showing a long task-relevant history and strong referrals, and possess current vendor or industry professional certifications.
You should know how to present yourself in a professional manner and be self motivated and assured in your abilities. You should have strong people skills and know how to work efficiently by yourself or as part of a group.
You need to be able to communicate realistic goals to customers and fellow Progent team members and you need to be able scope out projects, produce project plans, and estimate realistic work schedules.
Enhance Your Skills with the Best Technology and Working with the Top Group of Computer Consultants Progent's productive atmosphere will make you a more capable professional by improving your technical skills and increasing the satisfaction of your clients. Progent delivers on this commitment by recruiting the best professional experts for you to work with, providing an advanced system architecture, using custom software tools to deliver the maximum quality of support, and by streamlining proven operational models for finding and keeping customers.
The main factor that separates Progent from other consulting companies is the high caliber of our support professionals. Among the 50 or so consulting experts who have teamed with Progent, we have assembled the best expertise across a wide array of technologies. Be it Microsoft Windows, Cisco firewalls, network security, Apple, Linux, server virtualization, or other crucial technologies, we engage professionals who can help you to be effective on larger jobs by combining the collective skills of Progent's team of experts.
To promote the productivity of Progent's consultants, we invest significantly in providing the best tools to perform the work efficiently. Progent will leverage information technology to an extraordinary degree and our state-of-the-art virtual office infrastructure enables seamless connectivity, cooperation, and information sharing with fellow Progent consultants — all from home-based or on-the-road offices. You don’t throw away time or forfeit income because of daily commutes to a conventional office building, and any travel you do for on-site client jobs is determined by your time table, not Progent's. The most attractive part is that most of Progent's consulting work can be performed off-site, offering 100% productivity for billable hours. In fact, some Progent team members do remote support only.
Progent's operations are geared towards responding quickly and effectively to client needs through knowledge sharing and collaborative problem solving. Although our engineers work with a high level of freedom, resource allocation is centralized, customer problems and solutions are carefully tracked, recorded, and archived for easy retrieval, up-to-date consultant availability is published to streamline team projects and simplify problem escalation, and customer satisfaction is continually monitored. We strengthen the feeling of cooperation via monthly workgroup meetings and quarterly company-wide events.
The majority of our consultants are located across California, however Progent is building a rapidly expanding group of network professionals throughout the United States. Our virtual office infrastructure eliminates regional boundaries that limit the efficiency of conventional business models. We enhance the deal by providing a full employee care program to ensure the physical health and financial welfare of our team members and their families.
Not only do we have awesome consulting professionals, our marketing and administration groups live up to the high standards that is Progent. These high-performance factors behind our success are enabling us to identify and land the 50-60 new clients we are now engaging each month. Progent lately celebrated the providing of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also a strong marketing operation.
Having a commitment to technical excellence is a key for success with Progent. A job in consulting will push you to enhance your skills more than is possible in any other position in information technology. Being exposed to a steady series of network challenges is what makes consulting exciting. Customers choose a consultant to perform the “hard stuff.” Creative tasks, advanced implementations, vexing or entrenched issues, and difficult upgrades are the basis for our services every day. With us, you will not stagnate or be pigeonholed, as is sadly common for computer professionals in traditional corporate roles. You will awake every morning excited about the challenges ahead.
Along the way, you will meet some wonderful people, both by establishing strong customer contacts and by operating in conjunction with other Progent team members, where you will benefit from and contribute to their growth. Of course, technology is important, but Progent is a relationship-oriented company through and through. If you don’t offer strong communications skills or like working with a varied assortment of personalities, then we are probably a poor fit.
If this seems right for you, we urge you to contact Progent about our vision of the new paradigm of network consulting.
Enjoy Quality of Life Benefits and Technical Success with Progent's Advanced Virtual Office Environment Progent is convinced that a carefully architected and implemented network can be a pivotal factor for enabling any company's growth, and we apply this belief in our own network environment. We have built a non-stop virtual office infrastructure that allows our staff consultants and certified contractors to deliver rapid and efficient support, cooperate closely on sophisticated projects, and experience career and personal maturity from being part of a dynamic company culture of personal drive and independence.
Progent's certified Windows 2003 Server consultants offer network support and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and support services include system design, installation, project management, in-person and remote network support and troubleshooting, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Progent’s Wireless Consulting Services offer a convenient, affordable option for small business IT networks to integrate the latest wireless connectivity technology. Few small organizations have internal computer groups with the time to keep current on the dynamic world of wireless technology and services, and even fewer have the hands-on experience to cut through the hype and identify and integrate the optimal solutions for Wi-Fi wireless LAN (WLAN), mobile connectivity, and small office wireless security. For 802.11 WiFi networks, Progent can show you how to design and deploy 802.11a, 802.11b and 802.11g compatible wireless link hardware such as the Cisco Aironet wireless access point. Progent can also help configure an acceptable degree of 802.11x security. For wireless messaging and wireless web applications for mobile workers, Progent supports devices such as the Research In Motion Blackberry (RIM Blackberry) for wireless email, as well as wireless PDAs, smartphones, and Pocket PCs based on Microsoft Mobile operating systems with Activesync. Progent’s expertise with the Proxim Tsunami wireless bridge allows you to evaluate and install building-to-building wireless connectivity.
Progent offers convenient, quick, and affordable access to CCIE Certified engineers. Cisco Certified Internetwork Experts are recognized network gurus who are awarded this top-level classification only as a result of intense examination by Cisco. CCIEs can handle the most complicated issues associated with network architecture, implementation, repair, and maintenance. Progent’s CCIE consultants work intimately with Cisco engineers in identifying issues with Cisco's IOS software and developing workarounds or acquiring software updates to resolves problems. Progent offers quick access to a CCIE by phone so that you can receive instant assistance for tough network troubles that are impacting worker efficiency but are outside the expertise of your usual IT support resources. Progent's CCIE support experts can access your network via state-of-the-art off-site support technology in order to provide timely and affordable diagnosis and remediation of critical network difficulties.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience configuring ISA Server-based security solutions for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent’s experienced Cisco IT security consultants offer high-level PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system,eliminating common OS-specific security holes.
Progent's Microsoft and Cisco certified IT support engineers offer a wide array of expertise covering the core computer technologies required for small business IT systems. Progent's main services include network configuration, Microsoft Exchange consulting, network protection support, and Help Desk outsourcing. Progent's Application Experts Team offers professional consulting expertise in special application areas including ERP, MRP, custom financial systems, Customer Relationship Management, Microsoft CRM, Microsoft Project, Word, and Microsoft Excel. Progent can also supply small organizations with part-time Chief Information Officer services.
Progent's Network Help Desk Outsourcing Services are designed specifically for small businesses who require fast access to a Help Desk Service Center with professional telephone support and effective escalation options but who must work within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support,
Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
In conducting IT projects for corporate customers, Progent follows a structured methodology driven by specified milestones in order to meet budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design tuning, and expert deployment. All phases are recorded to provide a comprehensive description of IT services delivered and to help in ongoing system maintenance.
Progent’s computer outsourcing services for small businesses feature planning Server 2003, .NET, and BackOffice systems, managing migrations Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-site troubleshooting, resolving stubborn IT problems, and creating a company-wide security strategy. Progent can show you how to enhance system reliability and performance with fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also offers special project assistance for major migrations and can help with needs definition, product inventory, BOM production, sourcing selection, purchasing coordination, and professional documentation. Progent’s IT outsourcing help also features training for office productivity software such as Office XP.
For large businesses, Progent can supplement in-house IT groups by providing world-class background in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2003 support, Systems Management Server (SMS) experience, and SQL Server help. For the national or worldwide enterprise with branches in the Bay Area, Progent can act as a transparent nearby extension of enterprise IT management. Progent’s enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbanes Oxley compliance, project management, and world-class service for multiple location office environments based on Enterprise Windows 2003. Progent can offer field engineers and specialists to assist with a site relocation or office move, or a system architect to help with setting up or using an Internet Data Center or co-location site.
Progent is a Microsoft Gold Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Gold Certified Partners represent the most successful Microsoft Business Partners who receive the top customer endorsement and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to achieve the status of Microsoft Gold Certified Partner benefits Progent's clients by allowing Progent to offer your company better solutions for your IT network.
Progent's Apple OS X and Microsoft Windows support specialists can show you how to combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and workgroup support. Enabling efficient co-existence among a variety of servers and workstations powered by Apple OS X and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft technology. Progent's certifications in Windows and Apple service makes it possible to provide world class support to companies that rely on these platforms to keep their competitive advantage.
Progent's SonicWALL consultants can help you pick, deploy, and manage the SonicWALL Firewall, SonicWALL VPN and SonicWALL PRO family of products and can provide training to help you to manage SonicWALL security technology. Progent's CISSP qualified consultants, CISM certified security engineers, and CISA certified IS security audit consultants can show you how to design an end-to-end network protection strategy, including documented policies, and build security into your corporate operations.
