Career and Contract Positions with Progent Jobs for Talented Network Consultants, Helpdesk Support Technicians, Security Consultants, and Application Developers
Among America's top IT consultant companies for small and midsize business networks, Progent manages a full-time team of certified support experts who concentrate on mainstream IT areas such as:
Microsoft Windows products
Cisco routers, Catalyst switches, firewalls, plus Voice over IP and VPN solutions
Enterprise security analysis
Advanced connectivity infrastructures
Remote troubleshooting and network administration
Progent's Experts Team, which includes independent consultants certified and coordinated by Progent, offers exceptionally specialized knowledge in a wide variety of vital business areas and network technologies such as:
Macintosh integration and programs
Support for Linux, UNIX-based, and Sun Solaris systems
MRP, Enterprise Resource Planning, or CRM customization
Mission-critical and specialized application help
CIO, business analyst, and project management outsourcing
Special applications development and integration
Web, electronic business, EDI, and customer information portal design and deployment
DBM support and performance help
Management information expertise
Telecommunications architecture consulting
Creative models for attracting customers, providing service, maintaining an efficient company culture, and offering highly competitive compensation and benefits have enabled us to be among the fastest expanding and best respected Microsoft Gold Partners consultant firms in America and to establish an international organization for providing remote network support. If you are a certified computer support professional or network expert with an orientation towards a customer service and strong communication skills, consulting professionals should consider Progent a chance for enhancing your professional skills, developing a more rewarding lifestyle, and achieving economic security.
Find Out Additional Details Concerning Working with Progent
Follow these pages to learn more information concerning Progent's work opportunities, business culture, operational conditions, compensation structure, and benefits packages:
Full-time Careers at Progent
Progent is hiring a variety of full-time workers such as motivated Microsoft MCSE and MCP computer engineers; network experts with Cisco credentials; and specialists in advanced network design with experience in mobile connectivity, wireless integration, high-availability environments, business continuity planning, data preservation, and VMware technology. Progent is also hiring workstation support technicians, off-site service specialists, and CISSP, CISM, or CISA accredited security consultants. We are also seeking experienced managers and administrators who can perform efficiently in Progent's high-growth, virtual office model. Find out additional details about full-time professional services work at Progent by going to Consulting Positions at Progent.
Contracting Jobs with Progent
Progent works with freelance consultants with proven knowledge and field background in crucial IT areas beyond our main service focus. Our Experts Group includes contractors who can provide advice and programming support for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft operating systems such as Linux derivatives, Macintosh, or Sun, or offer world-class help in technologies such as telecommunications, web site design, EDI, eCommerce, or database management. Freelance consultants qualified by Progent cooperate with our staff consultants to deliver end-to-end solutions for small business networks. If you want to learn more information about contracting opportunities with Progent's Experts Team, go to Contracting Jobs at Progent.
Ways That We Are Unique
Progent has been able to attract the top consulting experts by being unique. Providing an innovative mix of enterprising spirit, insistence on client success, use of advanced technical tools, plus a flexible work structure that allows for life-style options for Progent's consulting team, Progent offers a dynamic environment for select consultants who have a desire for rapidly improving their professional abilities to deliver real-world solutions for a range of organizations and network environments. Find out additional details about how we are exceptional by going to How We Are Unique.
Our Virtual Office Work Environment
Our virtual office network utilizes state-of-the-art technical tools that allow off-site support, wireless communication, easy availability of Progent's knowledge bases, and close cooperation with mobile colleagues to allow you to deal with challenging IT problems. Our virtual office environment allows you to concentrate on providing IT solutions rather than dealing with commutes and lets consultants build lasting client relationships by permitting you to provide quick, effective, and affordable solutions. To learn additional details about our virtual office business model, see Progent virtual Office Network.
Compensation and Benefits
Our compensation is based on revenue sharing. The money you make is entirely determined by what you contribute. Consultants have the option of concentrating on life style and choosing to consult at a more relaxed pace, using Progent's versatile schedule to make time for personal pursuits, or you can choose to earn considerable income through hard effort and long consulting time. Progent also provides comprehensive family health insurance plus many other benefits. Find out more information about our compensation model and benefit packages by referring to Our Compensation Model and Benefits.
Consulting at Progent Frequently Asked Questions
To see answers to common questions about being employed by Progent, refer to Jobs at Progent Questions and Answers.
Here is a description of Progent's current job opportunities:
Code
Description
A09
Operations Administrator Job
Progent is seeking a talented person for the work-at-home position of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling expense and asset management functions for a small, rapidly growing business.
IT Hiring Manager Job
Progent is seeking a senior administrative executive tasked with hiring consultants to join Progent's group of support engineers who offer IT outsourcing and technical support assistance to clients worldwide.
Personal Assistant to the President Position
Progent now has a telecommuting opening for an Assistant to the President to work with the president of Progent to oversee of a broad assortment of non-engineering responsibilities such as call screening, record keeping, administration, special projects, shipping time-critical documents, organizing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, managing printing, making travel arrangements, and managing the president's calendar.
Technical Response Center Coordinator Job
Progent is hiring an experienced individual for the job of Technical Response Center (TRC) Coordinator working with an innovative technical services business in a fast-paced environment. The TRC Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number phone calls and must project a professional and sympathetic attitude in the initiation of Emergency Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, which includes duties such as First Service follow up interviews. The Customer Services Administrative Assistant carries out an assortment of administrative duties for the Director of Customer Services to make sure Progent provides exceptional customer service.
Market Development Manager Job
The Business Development Representative is a senior level sales manager charged with selling Progent's wide range of IT outsourcing and consulting offerings and functioning as the front-line client liaison. The Business Development Representative is a member of the executive group, working closely with the President and Directors and Managers to make sure that business goals are accomplished and that quality services are provided to Progent's customers.
Desktop Engineer Positions
Progent is seeking a Desktop Support Expert to help Progent clients to provide service to all users of workstation and notebook computers powered by MS Windows 2K, Windows Vista, and XP platforms. Work closely with customer's management or IT staff or under the supervision of a Progent Senior Engineer to support the customer's workers.
Senior Remote Support Engineer Positions
Progent is seeking a Senior Remote Support Specialist to work with a range of small business clients to manage and support IT networks on-line, utilizing advanced tools such as MS Windows 2K/2003 and the MS .NET platform.
Senior Online Network Support Engineer Positions in Australia
Progent is looking for a Senior Online Network Support Specialist in Australia to assist a range of Progent's international customers to manage and troubleshoot computer systems by telephone or online access.
Senior Cisco Consultant Job
Progent is seeking a Senior Cisco Consultant with CCIE or CCNA certification to work with Progent's staff of experts to help customers to design, install, maintain, and troubleshoot IT networks that incorporate Cisco technology.
Certified Security Engineer Jobs
Progent is seeking a Certified Security Consultant with CISSP or equivalent security certification to join Progent's staff of professionals to offer small businesses a full range of security services such as network security analysis, penetration testing, security planning, remote monitoring, security modeling, access management systems consulting, operations security, and business continuity planning.
If you wish to enquire about any opening shown above, please e-mail your background information to jobs@progent.com. Be sure to copy the job codes of the jobs of interest.
Additional Facts About Opportunities with Us
Fulltime Work for Network Engineers, Desktop Support Specialists, Security Consultants, and Online Help Professionals Progent wants to hire full-time, results-oriented Microsoft accredited consultants with Microsoft MCSE certification; Cisco certified network consultants with Cisco CCIE credentials; security consultants who have CISM or comparable security certification; and advanced system design experts with a background in mobile access, wireless connectivity, high availability, business continuity, information preservation, and virtual servers. Progent also seeks employees who can work on our staff of desktop support specialists and remote troubleshooting professionals. In addition, Progent is hiring talented managers able to operate effectively in Progent's high-growth, virtual office culture.
By maintaining a staff of talented and dedicated consultants, delivering attentive customer care, and following a competitive results-based fee model, Progent has been able to expand our client base dramatically while delivering professional services to numerous businesses in Northern California and throughout the U.S.. An advanced virtual office environment, a common knowledge base, and a team strategy for problem resolution have allowed Progent to maintain a skilled staff and a satisfied customer list.
For an information technology consultant with troubleshooting experience, teaming with Progent or working for Progent's clients will expand your skills via interaction with our staff of highly supportive, talented engineers. Progent's focus on providing information technology expertise and computer support to small and midsize organizations will offer you the chance to collaborate closely with key players and contribute significantly to the success of dynamic companies.
We are hiring consultants that can show recognized credentials in their technical focus. For example, if you are a Microsoft expert, you should have your Microsoft MCSE certificate. In the case of Cisco consultants, have your Cisco Certified Internetwork Expert or CCNP credential. For network security, you should have you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or one of the other leading security certifications. Naturally, Progent is aware of “paper MCSEs.” Notwithstanding, simply because a credential does not guarantee excellence is no reason for not having one. If you know your stuff, then most of these certifications should pose no great difficulty. The crux of the matter is that if you are an expert, then customers deserve to see credentials. Progent will market your talents, but you need to provide standard certifications for us to work with. In case you happen to be adamantly opposed to the idea of credentials, we can sympathize with and honor your position, but you are probably not a good candidate.
Freelance Jobs for Certified Application Specialists for Windows, Mac, Linux, and Sun Solaris Technology For over two decades, Progent's information technology professionals have provided low-cost and successful computer consulting expertise for businesses in the San Francisco Bay Area and throughout the United States. A sophisticated virtual office network, a shared technical database, and a team approach to problem resolution have enabled Progent to retain a talented consulting group and dramatically grow a satisfied customer base.
The Experts Team is our way to provide customers the services of specialized information technology support professionals who have in-depth skills and work experience in key technologies beyond our primary concentration in network support and security. Experts Group consultants are typically freelance contractors and occasionally "moonlighters" who are carefully certified by Progent to collaborate with Progent's in-house consultants to provide end-to-end, enterprise-class information technology services to small and midsize businesses. We are always enhancing the Experts Team to meet the particular requirements of our customer base.
Progent's Experts Team currently offers support in these technologies:
Apple OS integration and programs
Consulting for Linux-based, UNIX, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Line-of-business and specialized program support
CIO, business analyst, and project management outsourcing
Special program development and deployment
Web, electronic business, Electronic Data Interchange, and client information portal development and integration
SQL management and efficiency help
Business information expertise
Telecommunications architecture support
Benefits of being a member of Our Experts Team include:
By working with Progent, you get to benefit from the momentum of Progent's dramatic growth and top-notch reputation in the industry. By having a team of skilled and committed professionals, offering excellent client support, and following a proven, value-oriented billing structure, Progent has multiplied our clientele over the last few years and Progent now delivers professoinal support to hundreds of companies in California and across the United States.
Progent's veteran marketing staff handles all facets of promoting your services and areas of expertise into our rapidly growing customer base, so you expend less effort finding customers and more time generating revenue.
Progent will assist in communications between you and our core team of expert Microsoft and Cisco certified engineers who are the conduit to the influential managers among our clients.
Progent's selling and operations groups will take care of the entire selling and engagement cycle, from lead generation, project approval, customer requirements description, skills matching, job scoping proposal writing, agreement negotiation and execution. Your entire focus is on delivering top-quality consulting expertise.
Progent will provide you connections to our advanced virtual office infrastructure, offering convenient conference locations in Northern California, and data and voice access anywhere in the U.S.
You will have access to our extensive database, best practices procedures, abundance of professional documents, and the aggregate expertise from one of the country's largest pool of expert network professionals.
We will share partner-only benefits from top vendors including Microsoft and Cisco, including free orlow-cost educational seminars, on-line access to restricted vendor support utilities and product support resources, and on-line internal use software for training or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to become part of Progent's Experts Team, but we do have these requirements to join:
You must show a proven background as a consulting professional working on your own in your area of expertise, including a minimum two year history of successful contracting jobs and/or have an active customer base for which you currently deliver ongoing support activity.
You must show that you are an expert in your area of concentration, which includes showing a long task-relevant record and excellent references, and have up-to-date vendor and/or industry professional qualifications.
You should be able to present yourself in a professional way and be self motivated and assured in your skills. You must have excellent inter-personal skills and know how to operate efficiently alone or as a member of a team.
You must know how to communicate realistic expectations to customers and other Progent consultants and you have to know how evaluate tasks, produce task plans, and define realistic work schedules.
Improve Your Abilities with Advanced Technology and Joining the Top Group of Computer Consultants Progent's work environment will make you a better consultant by enhancing your technical skills and increasing the satisfaction of your clients. Progent delivers on this commitment by recruiting the best consulting experts for you to operate with, providing a state-of-the-art network and communications architecture, running custom software tools to deliver the highest quality of service, and by streamlining our business models for finding and maintaining customers.
The main factor that separates us from most network support firms is the high quality of our service staff. Among the 50 or so consultants who have joined Progent, we have assembled top expertise covering a wide array of technologies. Be it Microsoft Windows, Cisco firewalls, corporate security, Mac, Linux/UNIX, VMware, or other vital technologies, we engage experts who can enable you to be successful on major jobs by leveraging the aggregate experience of Progent's group of experts.
To ensure the success of Progent's team, we invest significantly in making available the best technology to do the work efficiently. We will exploit technology to an extraordinary degree and our state-of-the-art virtual office environment allows effortless connectivity, collaboration, and knowledge sharing with other Progent consultants — all from at-home or on-the-road offices. Consultants don’t throw away time or forfeit revenue because of regular commutes to a conventional office, and any travel you do for on-site client jobs is determined by your own time table, not Progent's. The most attractive benefit is that much of Progent's support work can be done remotely, offering 100% productivity for income-producing time. In fact, some Progent team members do remote consulting exclusively.
Progent's business structure is geared towards responding rapidly and efficiently to customer needs via information sharing and cooperative problem resolution. Even though Progent's engineers operate with a great deal of freedom, dispatching is centralized, customer issues and solutions are meticulously tracked, documented, and organized for convenient reference, current engineer schedules are broadcast to streamline team tasks and simplify problem escalation, and client approval is continually evaluated. We strengthen the sense of connection via monthly workgroup conferences and regular corporate events.
Most of Progent's consultants are located throughout California, however Progent is attracting a rapidly expanding team of network professionals from across America. Progent's virtual office infrastructure eliminates geographic boundaries that restrict the productivity of traditional company structures. We complete the package by providing a full employee care program to promote the physical health and economic security of our team members and their families.
Not only do we have world-class consultants, Progent's marketing and operations groups live up to the excellence that characterizes Progent. These high-performance factors behind our success are enabling us to target and land the scores of new clients we are currently acquiring every month. Progent recently marked the delivery of services to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong marketing organization.
Possessing a commitment to technical excellence is a cornerstone for success with us. A job in consulting will drive you to enhance your skills more than you would in any other position in information technology. Being confronted by a continual series of technical challenges is what makes consulting exciting. Customers rely on consulting firms to do the “hard stuff.” Innovative tasks, advanced deployments, vexing or chronic issues, and difficult upgrades are the basis for what we do daily. At Progent, you will not stall or be pigeonholed, as is sadly typical for network engineers in traditional corporate jobs. You will awake every day excited about the opportunities to come.
Along the way, you will meet some great folks, both by establishing close customer relationships and by working in conjunction with other Progent team members, where you will benefit from and contribute to their growth. Yes, technology is vital, but we are a relationship-oriented company through and through. If you don’t have excellent communications skills or enjoy working with a varied group of personalities, then we are in all likelihood not a good fit.
If all this sounds good to you, we invite you to contact Progent about our vision of the new paradigm of information technology consulting.
Get Lifestyle Benefits and Technical Success with Our Advanced Virtual Office Infrastructure Progent is convinced that a carefully designed and implemented network can be a crucial piece for accelerating any company's growth, and Progent follows this belief in our corporate network infrastructure. We have built a fault-tolerant virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver fast and effective support, collaborate easily on complex projects, and gain from professional and private growth by acting as part of a dynamic company culture of self motivation and independence.
If your company is producing UNIX or Linux software in an environment that includes Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your area of strategic know-how without the constant distraction of maintaining your business network. Through the use of automated network monitoring and by providing remote and on-site assistance when your company needs it, Progent represents an economical solution for supporting an information network that features high availability, protection, and performance. Progent's developer support offerings include comprehensive network support outsourcing, virtual infrastructure, online and in-personsupport and troubleshooting, proactive network monitoring, and help desk call center services.
Progent's Microsoft-certified consulting staff offers network troubleshooting and IT consulting services for Microsoft Operations Manager and for the growing line of Application Management Packs that bring the power of MOM to a broad array of vital applications. Progent offers consulting for MOM 2005 and MOM 2000 to bring small information networks maximum reliability, protection and performance. Progent can show you how to benefit from Microsoft Operations Manager by providing requirements assessment, deployment, configuration, customization, technical support, Help Desk support, security consulting, and administration. With more than five years of background with the NetIQ platform upon which Microsoft Operations Manager is built, Progent's network consulting professionals can provide small businesses world-class support for MOM.
Progent’s Cisco Voice Over IP professionals can provide experienced planning, deployment and troubleshooting services for Cisco VoIP technology. Cisco Architecture for Voice Video and Integrated Data technology provides the infrastructure and tools for building a single integrated system that can manage voice, video, and data traffic simultaneously. AVVID offers this capability while maintaining a high level of system uptime, Quality of Service, and protection. Key benefits of IP communications systems enabled by Cisco AVVID VoIP architecture include a flexible, interoperable upgrade ability that allows you to select IP Communications solutions that meet your current needs, while providing an easy route for speeding up IP adoption, QoS structures that help ensure optimal voice quality through tight control of delay, loss and jitter, and system management products that support system administration, operations, repair, set up, fault tracking, and element management. Progent’s Cisco-qualified technology consultants can help you implement a reliable Voice over IP solution built around Cisco IP PBX and Cisco IP Telephony technology. Progent’s Voice over IP experts can show you how to select and deploy Cisco software that makes sense for your small or mid-size business, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
The open structure of Microsoft Great Plains makes it possible to design specialized applications that have all of the basic capability of popular Microsoft Dynamics GP solutions but also meet the particular needs of your business. With use of the Modifier that comes with MS Visual Basic for Applications, program designers can use the most widely used development environment in the software industry to adapt Microsoft GP information views, add or edit business logic, customize forms and reports, or expand interaction with Microsoft Office software. Progent's expertise with Microsoft .NET tools, Microsoft SQL Server support, and development experience with VBasic, XML and other software environments make it possible to create custom line-of-business applications and eCommerce solutions that work transparently with Microsoft Dynamics Great Plains.
Progent's compensation model is based on revenue sharing, so just like being a freelance consultant, your income is directly tied to your generated revenue. Certain Progent support staff focus on lifestyle issues and elect to work at an easy pace, using our flexible calendar to follow individual pursuits like mountain biking, car racing, skiing, fishing, travel, or spending private time with relatives and friends. Others use the chance to earn major dollars via hard effort and long hours. Progent fully encourages either end of the spectrum and any point in between.
For businesses with a combination of Mac and Windows-powered computers, Microsoft has two solutions for using Windows-compatible applications on Mac systems: Virtual PC and Remote Desktop Connection Client for Mac. Progent's Apple-certified Mac experts can help you configure Virtual PC or Remote Desktop Connection Client so you can run Windows-based applications on Apple Mac computers.
Small to middle size companies can now get all the advantages of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network consulting professionals. With Progent's economically priced network support packages, mid-size businesses can choose a basic MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in MOM 2005 and MOM 2000 to offer small company information systems world-class availability, protection and productivity.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, create pilot programs and migration plans, install Windows Server 2008 with your network infrastructure and workload, educate your IT staff how to use new administration tools, and provide continuing consulting and technical support via affordable options including Help Desk Call Center service and remote technical assistance.
Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced program, network infrastructure routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
