Full-time and Contracting Positions at Progent Work for Senior Network Professionals, Helpdesk Support Technicians, Systems Security Experts, and Application Specialists
Among America's top IT consultant companies for small and midsize business networks, Progent manages a large team of talented support experts who concentrate on mainstream IT areas such as:
Microsoft Windows technology
Cisco Integrated Services Routers, Catalyst switches, PIX firewalls, plus VoIP and Virtual Private Network solutions
Network security analysis
Advanced connectivity architecture
Remote troubleshooting and network administration
Our Experts Team, which includes independent consultants qualified and coordinated by Progent, provides highly refined skills covering a wide variety of critical software areas and networking technologies such as:
Macintosh networking and programs
Support for Linux-based, UNIX-based, and Sun systems
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Strategic and specialized program help
CIO, business analyst, and project management services
Special program development and integration
Web site, eCommerce, Electronic Data Interchange, and client portal design and deployment
Database management and efficiency consulting
Management information consulting
Telecommunications architecture support
Innovative models for finding customers, providing service, nurturing an efficient working environment, and providing highly competitive profit sharing have allowed Progent to become one of the most rapidly growing and best respected Microsoft Gold Partners consultant companies in the United States and to establish an international presence for providing remote network expertise. If you are an accredited computer support professional or network consultant with a drive for a client service and strong communication skills, consulting professionals will discover Progent an opportunity for adding to your professional skills, developing a more rewarding lifestyle, and attaining economic security.
Find Out More Information Concerning Jobs with Progent
Follow these pages to learn additional details concerning Progent's work openings, business culture, work environment, compensation structure, and benefits:
Full-time Jobs at Progent
We are hiring a range of full-time workers including motivated Microsoft MCSE network engineers; system consultants who have Cisco CCIE or CCNP certification; and consultants for advanced network architecture with backgrounds in mobile connectivity, wireless networking, high-availability systems, disaster recovery solutions, data preservation, and virtual servers. Progent is also hiring workstation support experts, remote troubleshooting professionals, and CISM or CISSP certified security consultants. We are also hiring veteran managers and administrators able to perform effectively in our dynamic, virtual office model. Learn additional information about full-time professional services work at Progent by visiting Full-time Jobs at Progent.
Freelance Jobs with Progent
Progent contracts freelance consultants with proven knowledge and working experience in important information technology areas outside our main technical focus. Our Experts Team employs independent consultants who offer consulting and development support for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; possess specialized knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or can provide world-class help in technologies such as telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Freelance contractors certified by Progent coordinate with Progent's staff engineers to deliver comprehensive IT services for small business networks. In order to learn more information about freelance work with Progent's Experts Consulting Group, refer to Contract Jobs with Progent.
Ways That We Are Exceptional
Progent has been able to attract the best consulting experts by being unique. Providing an innovative mix of entrepreneurial spirit, commitment to customer satisfaction, use of advanced technical tools, plus an independent work model that offers life-style choices for our consulting team, Progent creates a dynamic culture for talented consultants who have a desire for rapidly improving their professional abilities to deliver real-world benefits for a variety of businesses and technical environments. Find out additional details concerning ways that we are exceptional by visiting Ways That We Are Unique.
Progent's Virtual Office Business Model
Our virtual office model uses sophisticated technical tools that support off-site support, wireless communication, easy availability of Progent's knowledge bases, and instant cooperation with talented colleagues to allow you to solve business-critical network problems. Our virtual office environment enables consultants to concentrate on providing service instead of dealing with traffic and lets consultants nurture successful client relationships by permitting you to come up with quick, effective, and affordable solutions. To find out additional information about our virtual office network, go to Progent virtual Office Work Environment.
Compensation Model and Benefit Programs
Our compensation model is determined by revenue sharing. What you earn is entirely based on what you generate. Consultants have the choice of focusing on quality of life and choosing to work at a more relaxed pace, utilizing Progent's versatile schedule to make time for individual pursuits, or you can take advantage of the chance to make considerable income by persistent work and lots of consulting time. Progent also offers complete family health care insurance plus numerous other benefits. Learn additional details about Progent's compensation model and benefits by going to Our Compensation Model and Benefits.
This is a description of Progent's current job openings:
Job Code
Job Description
A09
Operations Administrator Job
Progent is seeking a talented individual for the work-at-home role of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, rapidly expanding business.
IT Hiring Manager Position
Progent is looking for a senior administrator tasked with recruiting IT experts to join Progent's team of computer support specialists who offer information technology outsourcing and technical consulting services to clients worldwide.
Technical Response Center Coordinator Job
Progent is hiring an experienced individual for the position of Technical Response Center (TRC) Coordinator working with an innovative technical services company in a dynamic environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming TRC and Main number calls and must present a professional and sympathetic attitude in the initiation of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, including duties such as First Service follow up interviews. The Customer Services Administrative Assistant carries out an assortment of administrative duties for the Director of Customer Services to make sure Progent delivers exceptional customer care.
Market Development Manager Positions
The Business Development Representative is a top level sales manager responsible for selling Progent's wide range of network outsourcing and support offerings and acting as the front-line customer interface. The Business Development Representative is a key part of the executive group, working in sync with the President and Directors and Managers to ensure that corporate targets are met and that top notch services are delivered to Progent's customers.
Senior IT Consultant, MCSE Job
Progent is looking for a proven, MCSE support professional to become part of Progent's internal staff of consulting experts. You must have people skills as well as network expertise and must be solutions oriented.
Desktop Support Expert Job
Progent is seeking a Desktop Engineer to assist Progent clients to maintain all workers using workstation and notebook computers based on MS Windows 2K, Windows Vista, and XP technology. Work cooperatively with customer's management or IT staff or under the direction of a Progent Senior Engineer to support the customer's end users.
Senior Remote Support Expert Job
Progent is looking for a Senior Remote Support Engineer to assist a variety of small business customers to maintain and support IT networks remotely, utilizing advanced technology including MS Windows 2K/2003 and the MS .NET product family.
Senior Online Technical Support Expert Job in Australia
Progent is seeking a Senior Remote Network Support Expert in Australia to work with a variety of worldwide customers to manage and service computer systems by phone or online connections.
Certified Cisco Engineer Positions
Progent is seeking a Senior Cisco Engineer with Cisco CCIE, CCNP, or CCNA credentials to work with Progent's staff of professionals to help clients to plan, implement, maintain, and troubleshoot small business networks that incorporate Cisco technology.
Senior Security Engineer Jobs
Progent is seeking a Certified Security Engineer with CISSP or similar security certification to work with Progent's staff of professionals to provide small businesses comprehensive security services such as system security evaluation, penetration testing, security planning, network monitoring, security architecture, access management solutions expertise, business processes security, and disaster recovery planning.
If you want to enquire about any job shown above, please e-mail your resume to jobs@progent.com. Be sure to include the job codes of the positions of interest.
Details About Jobs with Us
Staff Jobs for Network Consultants, Desktop Service Technicians, Security Consultants, and Remote Support Professionals Progent wants to hire fulltime, solutions-oriented Microsoft accredited consultants with MCSE or MCP certification; Cisco certified network engineers with Cisco CCIE or CCNP credentials; security consultants with CISSP or comparable security credentials; and high-end network architecture consultants with experience in mobile solutions, wireless connectivity, high availability, business continuity, data protection, and server virtualization. Progent also is looking for professionals to work on Progent's team of desktop support specialists and off-site support professionals. Also, Progent is looking for experienced administrators able to perform effectively in our fast-paced, virtual office culture.
By maintaining a team of skilled and dedicated professionals, providing attentive customer care, and following a strong results-based fee structure, Progent has been able to expand our customer list dramatically while providing consulting services to numerous companies in the San Francisco area and across the U.S.. An advanced virtual office environment, a common knowledge database, and a group approach to problem resolution have helped Progent to retain a talented staff and a satisfied customer list.
If you are a network consultant with technical support experience, teaming with Progent or helping our customers will enhance your knowledge through interaction with Progent's staff of mutually team-oriented, expert engineers. Progent's commitment to delivering network consulting and computer help to small and midsize companies will offer you the opportunity to collaborate intimately with key players and contribute appreciably to the success of exciting companies.
Progent is looking for technical professionals that can show verifiable credentials related to their special expertise. So, if you are a Microsoft consultant, you should have earned your MCSE certificate. In the case of Cisco professionals, show us your Cisco Certified Internetwork Expert or Cisco Certified Network Professional credential. For network security, you should have you CISSP, Certified Information Systems Auditor, CISM, or other leading security certifications. Naturally, Progent is aware of “paper MCSEs.” Notwithstanding, simply because a certificate does not guarantee excellence is no reason for not having one. If you have mastered your field, then the majority of those tests should pose no challenge. The crux of the matter is that if you are a professional, then clients expect credentials. We will promote your talents, but you must have basic credentials for us to work with. If you stand strongly opposed to the idea of certifications, we can understand and respect your position, but you are likely not a good candidate.
Contract Jobs for Certified Experts for Windows, Mac, Linux/UNIX, and Sun Technology For more than two decades, Progent's information technology engineers have offered low-cost and effective computer support expertise for businesses in Northern California and throughout the U.S.. An advanced virtual office network, a shared technical knowledge base, and a collaborative philosophy for problem resolution have helped Progent to build a talented in-house team and dramatically grow a satisfied clientele.
The Experts Team is our way to provide customers the help of expert computer consulting professionals who have in-depth knowledge and work background in important areas outside of Progent's primary concentration in system support and security. Experts Group consultants are often independent engineers and occasionally "moonlighters" who are thoroughly certified by Progent to collaborate with our in-house engineers to deliver end-to-end, enterprise-class information technology services to small companies. Progent is always expanding our Experts Group to meet the particular requirements of our customer base.
Progent's Experts Team currently offers support in these areas:
Apple OS networking and applications
Support for Linux, UNIX-powered, and Sun Solaris systems
MRP, Enterprise Resource Planning, or CRM customization
Line-of-business and vertical application support
Chief Information Officer, management information analyst, and project management services
Custom program development and integration
Web site, electronic business, Electronic Data Interchange, and client information portal development and integration
Database management and performance help
Business intelligence expertise
Telecommunications architecture consulting
Advantages of becoming part of Progent's Experts Team include:
By associating with us, you get to take advantage of the momentum of our dramatic expansion and excellent reputation in the industry. By having a group of talented and dedicated consultants, providing attentive customer care, and following a strong, value-focused pricing structure, we have quadrupled our customer base during the last several years and Progent currently provides professoinal services to hundreds of companies in Northern California and throughout the United States.
Our experienced marketing team handles all aspects of promoting your services and technical expertise into our rapidly expanding client base, so you spend less time finding customers and extra time making revenue.
We will assist in relationship building between you and Progent's core team of expert Microsoft and Cisco certified engineers who act as the gateway to the decision makers among our customers.
Our selling and operations groups will manage the complete sales and engagement process, from lead identification, job approval, client needs definition, capabilities matching, project analysis proposal writing, agreement negotiation and execution. Your exclusive focus is on providing high-level consulting expertise.
Progent will provide you connections to Progent's advanced virtual office infrastructure, including professional conference sites throughout Northern California, and Internet and telecomm connectivity throughout the United States.
You will have access to our extensive database, best practices procedures, library of professional documents, and the shared experience from one of Northern California's largest pool of expert network engineers.
We will pass on partner-only benefits from top vendors such as Microsoft and Cisco, including no-cost ordiscounted training classes, web access to restricted vendor troubleshooting utilities and technical maintenance resources, and downloadable internal use programs for training and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no cost to become a member of our Experts Team, but Progent has the following requirements for membership:
You should have a strong track record as a consulting professional working independently in your area of specialization, including a minimum two year record of completed contracting jobs or you must have your own active customer base to which you currently deliver ongoing consulting services.
You have to show that you are an expert in your area of specialization, including showing an extensive work-related history and strong referrals, and have current manufacturer or industry professional certifications.
You must be able to present yourself in a professional manner and be self motivated and assured in your abilities. You must have strong communications skills and understand how to operate successfully alone or as a member of a team.
You must know how to communicate proper goals to clients and fellow Progent team members and you should know how evaluate tasks, create project plans, and estimate reasonable time lines.
Enhance Your Abilities with Advanced Technology and Joining the Top Team of Network Consultants Progent's company culture will make you a more capable professional by enhancing your information technology skills and boosting the satisfaction of your customers. Progent makes good on this commitment by attracting the best consulting experts for you to operate with, providing an advanced system infrastructure, using custom software tools to enable the highest quality of support, and by optimizing proven operational models for attracting and maintaining customers.
The decisive factor that distinguishes Progent from other consulting firms is the quality of our support professionals. Among the scores of consultants who have joined us, we have assembled the best expertise covering a broad range of technical areas. Be it Microsoft servers, Cisco firewalls, network security, Apple, Linux, server virtualization, or other key application, we deploy experts who can help you to be successful on major projects by leveraging the aggregate skills of Progent's team of professionals.
To promote the success of our consultants, we invest heavily in making available the most powerful tools to perform the job efficiently. We will exploit information technology to an extraordinary extent and our state-of-the-art virtual office environment allows seamless connectivity, cooperation, and knowledge exchange with other Progent team members — all from at-home or on-the-road offices. Consultants don’t waste time or lose income with regular commutes to a physical office, and all travel you do for on-site customer jobs is based on your own time table, not ours. The best benefit is that much of Progent's support work can be performed off-site, representing 100% efficiency for billable time. In fact, some of our team members do off-site consulting only.
Progent's operations are set up for responding quickly and efficiently to customer needs via information exchange and collaborative problem solving. Although our engineers work with a great deal of independence, resource allocation is centralized, customer problems and solutions are carefully monitored, documented, and archived for convenient retrieval, current engineer schedules are published to streamline team projects and simplify problem escalation, and customer approval is continually monitored. We strengthen the sense of connection via periodic team conferences and quarterly corporate events.
Most of our team is situated across Northern California, however Progent is attracting a quickly expanding team of consulting professionals from across the United States. Our virtual office environment eliminates regional boundaries that restrict the efficiency of traditional business models. We enhance the package by providing a comprehensive employee care program to promote the physical health and economic security of our employees and their families.
Not only do we have world-class consulting professionals, Progent's marketing and operations teams live up to the excellence that defines Progent. These high-performance factors behind our success are enabling us to target and sign up the 50-60 new customers we are currently engaging every month. We recently celebrated the delivery of support to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also an effective marketing organization.
Having a commitment to technical excellence is a cornerstone for growth with Progent. A job in consulting will drive you to enhance your skills more than you would in any other position in network technology. Being confronted by a steady series of network challenges is what keeps consulting interesting. Clients choose consultants to do the toughest jobs. Innovative tasks, leading-edge implementations, puzzling or entrenched issues, and tricky migrations are the foundation for our services every day. With us, you will not stall or be narrowly defined, as is sadly common for computer professionals in traditional corporate jobs. You will wake up every morning excited about the challenges to come.
On the way, you will work with some wonderful folks, both by establishing close client relationships and by operating in conjunction with other Progent team members, where you will learn from and add to their success. Yes, technology is vital, but we are a relationship-oriented organization heart and soul. If you don’t have excellent people skills or like working with a diverse assortment of personalities, then we are in all likelihood not a good match.
If all this seems good to you, we invite you to contact Progent about our vision of the future of network consulting.
Get Quality of Life Benefits and Technical Prowess with Our Advanced Virtual Office Environment Progent believes that a well architected and executed network is a pivotal factor for enabling any firm's success, and Progent applies this philosophy in our own system infrastructure. Progent has created a non-stop virtual office infrastructure that allows Progent's in-house consultants and certified contractors to deliver rapid and effective support, collaborate easily on sophisticated jobs, and gain from professional and private maturity by being a member of a dynamic business ethos of personal drive and independence.
For small businesses considering Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or e-mail information@progent.com.
Progent can assist your company to plan and implement a smooth transition from a UNIX-powered information environment to a network powered by MS Windows and suited for supporting Microsoft's powerful office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to preserve your data and reduce productivity disruption by developing an efficient migration strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing infrastructure, transition strategy and testing, MS Exchange migration services, data and application software porting, and processor and mass storage migration and economization.
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent can show you how to plan a viable WiFi topology, recommend appropriate components, and integrate wireless access points, wireless LAN client adapters, bridges, radio antennas and various wireless accessories. Progent can also help you build a thorough wireless network security strategy that is well aligned with the security strategy for your overall corporate network.
Progent wants to find fulltime, solutions-driven Microsoft certified engineers with MCSE credentials; Cisco certified system engineers who have Cisco CCDP or CCIE certification; security professionals with CISSP or CISA or comparable security certification; and advanced network design consultants with a background in mobile solutions, wireless networking, high availability, business continuity, data preservation, and virtual servers. Progent also is hiring professionals to work on our staff of helpdesk support technicians and off-site troubleshooting professionals. In addition, We are seeking talented managers able to perform productively in Progent's fast-paced, virtual office environment.
VMware Virtual Server is a free virtualization product that operates on Linux and Microsoft Windows 2000/2003 Servers. VMware Server allows IT departments to segment a physical server into multiple logical servers and to start realizing the advantages of virtualization with little cost. VMware Server is a robust yet easy to use product for users unfamiliar with server virtualization techniques and is powered by VMware’s time-tested technology. VMware Server is well suited for developers, departments, and branch offices who want to streamline application development, test software in ready-to-run virtual machines, re-host outdated operating systems, and save time in server provisioning. Progent's skilled virtual server consultants can help you with VMware Virtual Server, VMware GSX Server, and VMware VirtualCenter so your business can benefit from VMware server consolidation.
Progent delivers easy, immediate, and cost-effective access to CCIE support professionals. Cisco Certified Internetwork Experts are elite network experts who are awarded this prestigious certification only after intense testing by Cisco. CCIEs are able to resolve the most complicated issues associated with network design, integration, repair, and support. Progent’s CCIE professionals work closely with Cisco in-house staff in identifying problems with Cisco's IOS platform and developing workarounds or obtaining patches to resolves anomalies. Progent offers quick contact with a CCIE by phone so that you are able to get instant help for complex network troubles that are affecting worker productivity but are beyond the scope of your usual IT support providers. Progent's CCIE support professionals can access your network using state-of-the-art off-site support tools to deliver timely and affordable diagnosis and remediation of urgent network difficulties.
Progent offers Windows 2003 Cluster Server assistance to help your company utilize high availability server clusters that can provide 24x7 operation. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Cluster. By assisting you t plan high availability server clustering solutions powered by Microsoft Windows Server Cluster 2003, Progent’s certified Windows engineers ensure that your non-stop clustered servers are set up to maximize the strategic advantage of your computer system.
Progent's Cisco-authorized network professionals can help you create an economical, 24x7 Internet connection architecture that can deliver non-stop Internet access through a broad range of fault tolerant Internet network products and services including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you apply the latest techniques for fault tolerant Internet access to build an affordable, fully redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet access.
The Help Desk Call Center support delivery model adopted by Progent's Technical Response Center offers small and midsize organizations an efficient option to dependence on independent service individuals by offering extensive technical knowledge accessible to multiple support teams, 24x7 availability of emergency help, escalation capability to appropriate experts for solving even the most difficult issues, support consistency and dependability, prompt follow through overseen by seasoned support managers, a variety of convenient techniques for requesting support tasks, and a high level of progress visibility enabled by trouble ticket updates and accessible via a web-based portal.
Progent's ISSAP qualified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and significant work with network security design. ISSAP security experts possess comprehensive understanding of access management systems and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-qualified security consultants can assist your company with all aspects of secure network architecture.
Even if your company has a minimal network support group and a modest IT budget, your information system can still feature the same high availability and responsiveness that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent network management products for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your mission-critical network applications and servers up and running. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and program monitoring to cut service expenses, resolve trouble spots quickly, and anticipate problems before they degrade system productivity. Progent is experienced at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative powered by Microsoft Operations Manager (Microsoft MOM) to deliver complete process management. Progent can help with MOM 2000 and Microsoft Operations Manager 2005 to offer small business networks enterprise-class reliability, protection and capacity.
Microsoft Dynamics Great Plains allows you to grow and control your company more efficiently by offering easy access to strategic data and a fast return on investment. Microsoft Great Plains offers important business benefits such as its ability to extend the presence of your company, manage your financials, computerize financial operations, standardize procedures throughout your business, improve inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can show you how to configure and maintain a robust, safe server and network foundation to support Great Plains, and can provide expert Microsoft Dynamics Great Plains support professionals to help you derive all the benefits of your Microsoft Great Plains accounting.
