Career and Freelance Positions with Progent Work for Senior Network Professionals, Desktop Service Specialists, Network Security Experts, and Application Programmers
Among America's top IT consulting firms for small and midsize business networks, Progent maintains a full-time staff of talented support professionals who focus on mainstream technologies such as:
Microsoft Windows products
Cisco Integrated Services Routers, switches, firewalls, plus Voice over IP and VPN products
System security consulting
Sophisticated connectivity architecture
Remote IT support and system management
Our Experts Group, which contracts independent experts qualified and managed by Progent, provides exceptionally specialized knowledge covering a wide variety of critical business applications and networking technologies such as:
CIO, business analyst, and project logistics outsourcing
Special program design and deployment
Web site, electronic business, Electronic Data Interchange, and client portal design and integration
Database management and performance help
Business intelligence consulting
Telecom architecture consulting
Creative structures for finding customers, delivering service, nurturing an efficient company culture, and providing generous compensation have enabled Progent to be one of the most rapidly growing and best recognized Microsoft Gold Partners consultant companies in the U.S. and to build an international organization for providing online network expertise. If you are a certified computer technician or information technology expert with an orientation towards a client success and excellent people skills, you will find in Progent an opportunity for increasing your professional knowledge, living a more independent lifestyle, and attaining financial success.
Find Out More Details Concerning Jobs with Progent
Check out these links to learn more information concerning Progent's job openings, company philosophy, work conditions, compensation structure, and benefits:
Full-time Positions at Progent
Progent is seeking a range of on-staff employees including motivated Microsoft MCSE, MCSA, and MCP network engineers; connectivity experts with Cisco CCIE or CCNP credentials; and consultants for fault-tolerant system architecture with backgrounds in mobile access, wireless networking, high-availability environments, disaster recovery solutions, data protection, and virtual servers. We are also hiring workstation support experts, remote service specialists, and CISA certified security professionals. We are also hiring experienced managers and administrators who can perform effectively in our dynamic, virtual office model. Learn more information concerning staff consulting work at Progent by going to Full-time Careers at Progent.
Freelance Work at Progent
Progent works with independent professionals with proven expertise and hands-on background in crucial IT topics outside Progent's primary technical focus. Progent's Experts Team employs contractors who offer consulting and programming services for line-of-business solutions that include MRP, Enterprise Resource Planning, or CRM; have deep expertise with popular operating systems such as Linux, Macintosh, or Solaris, or offer world-class skills in technologies like telecom, web development, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors qualified by us cooperate with our staff engineers to provide end-to-end IT services for small company networks. If you want to learn more details concerning contracting work with Progent's Experts Team, refer to Contract Jobs with Progent.
Reasons That Progent Is Exceptional
We have managed to recruit the top consulting talent by being unique. Providing an innovative blend of entrepreneurial drive, commitment to customer satisfaction, utilization of state-of-the-art technology, and an independent business model that offers quality-of-life choices for our team members, Progent offers a dynamic setting for select individuals who have a drive for rapidly improving their technical skills to deliver real-world solutions for a range of organizations and technical environments. Find out more information concerning how we are unique by going to Reasons That We Are Unique.
Progent's Virtual Office Network
Progent's virtual office model incorporates state-of-the-art technologies that support remote support, wireless connectivity, convenient availability of our knowledge bases, and instant cooperation with talented colleagues to allow you to deal with challenging network problems. Our virtual office model enables consultants to focus on delivering IT solutions instead of fighting commutes and lets you nurture successful customer relationships by enabling you to provide fast, effective, and affordable solutions. In order to find out additional details about our virtual office work environment, refer to Progent virtual Office Work Environment.
Compensation Model and Benefit Programs
Progent's compensation is determined by revenue sharing. What you make is directly based on the revenue you contribute. You have the choice of focusing on life style and electing to consult at a more relaxed pace, using Progent's flexible structure to follow personal pursuits, or you can choose to make considerable income by persistent effort and lots of hours. Progent also provides full family health care insurance as well as numerous additional benefits. Find out more details about Progent's compensation and benefit packages by referring to Our Compensation and Benefit Packages.
Employment at Progent FAQs
For answers to frequent questions concerning becoming a consultant at Progent, refer to Consulting at Progent FAQs.
The following is a description of our current job openings:
Job Code
Job Description
A09
Operations Administrator Position
Progent is looking for a talented individual for the home-office role of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, rapidly growing company.
IT Hiring Manager Job
Progent has an opening for an experienced administrator tasked with recruiting technical personnel to work with Progent's group of support engineers who provide IT outsourcing and engineering consulting services to clients worldwide.
Technical Response Center Coordinator Job
Progent is hiring an experienced individual for the job of Technical Response Center (TRC) Coordinator working with an innovative technical services company in a fast-paced environment. The TRC Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number calls and must project a professional and compassionate attitude in the initiation of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant assists the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, which includes duties such as First Service follow up calls. The Customer Services Administrative Assistant provides an assortment of administrative duties for the Director of Customer Services to make sure Progent delivers exceptional customer care.
Business Development Manager Positions
The Business Development Representative is a top level sales executive responsible for selling Progent's wide range of IT outsourcing and support offerings and acting as the front-line customer liaison. The Business Development Representative is a key part of the management team, operating in sync with the CEO and Directors and Managers to make sure that corporate targets are accomplished and that quality services are provided to our customers.
Desktop Engineer Positions
Progent is seeking a Desktop Engineer to assist Progent customers to provide service to all users of workstation and laptop computers based on MS Windows 2K, Vista, and XP platforms. Work cooperatively with client's management or IT organization or under the direction of a Progent Senior Consultant to help the customer's employees.
Senior Remote Support Expert Jobs
Progent is seeking a Senior Remote Support Engineer to work with a variety of Progent's clients to manage and service information networks off-site, using sophisticated technology such as Microsoft Windows 2000/2003 and Microsoft's .NET product family.
Senior Online Technical Support Engineer Jobs in Australia
Progent is seeking a Senior Remote Support Specialist in Australia to help a variety of worldwide customers to maintain and repair IT systems via phone or remote connections.
Senior Cisco Engineer Positions
Progent is seeking a Senior Cisco Engineer with Cisco CCIE or CCNP certification to join Progent's staff of experts to assist clients to design, integrate, manage, and repair IT networks that incorporate Cisco technology.
Senior Security Consultant Positions
Progent is looking for a Certified Security Engineer with CISSP, CISM, or CISA or similar security certification to work with Progent's team of professionals to offer small businesses comprehensive security consulting such as system security analysis, security testing, security planning, network monitoring, security modeling, access management systems expertise, business processes security, and disaster recovery planning.
If you would like to enquire about any position shown above, you should e-mail your background information to jobs@progent.com. Be sure to state the code numbers of the jobs of interest.
More Information About Work at Progent
Staff Jobs for Network Consultants, Computer Service Technicians, Security Experts, and Remote Help Technicians Progent wants to find fulltime, results-driven Microsoft certified consultants with Microsoft MCSE certification; Cisco accredited system engineers with Cisco CCIE, CCNP, or CCNA credentials; security consultants with CISSP, CISM, or CISA or comparable security certification; and high-end network design experts with a background in mobile solutions, wireless networking, high availability, business continuity, data protection, and virtual servers. Progent also is hiring professionals to work on Progent's team of helpdesk support technicians and off-site troubleshooting experts. Also, We are looking for talented managers who can perform effectively in Progent's fast-paced, virtual office culture.
By supporting a team of talented and motivated professionals, delivering attentive client care, and offering a competitive value-focused fee model, Progent has managed to increase our client base dramatically while providing consulting services to numerous companies in Northern California and throughout the U.S.. A sophisticated virtual office network, a shared knowledge base, and a team strategy for problem solving have allowed Progent to retain a skilled staff and a satisfied client list.
If you are an information technology consultant with troubleshooting expertise, joining Progent or working for our customers will expand your knowledge via cooperation with Progent's group of highly supportive, talented engineers. Progent's commitment to delivering network consulting and computer support to small companies will give you the opportunity to work closely with key players and add significantly to the growth of dynamic companies.
Progent is hiring consultants that can show verifiable credentials in their special expertise. So, if you are a Microsoft expert, you must have your Microsoft MCSE certificate. For Cisco professionals, show us your CCIE or CCNP credential. For security, you should have you CISSP, CISA, CISM, or one of the other top security certifications. Of course, Progent is aware of “paper MCSEs.” However, simply because a credential does not guarantee excellence is no justification for not having one. If you have mastered your stuff, then most of these tests should be no great difficulty. The bottom line is that if you are an expert, then clients deserve to see credentials. We will market your skills, but you should have a baseline of credentials for Progent to work with. If you happen to be adamantly against the concept of certifications, Progent can sympathize with and honor your position, but you are likely not an appropriate fit.
Freelance Jobs for Qualified Experts for Windows, Apple OS, Linux/UNIX, and Sun Technology For over 20 years, our consulting professionals have provided low-cost and effective network consulting expertise for small businesses in the San Francisco Bay Area and across the U.S.. A sophisticated virtual office network, a shared support database, and a team approach to problem solving have enabled us to retain a talented in-house team and quickly expand a satisfied client base.
The Experts Group is Progent's way to offer clients the services of expert information technology support engineers who have advanced skills and work experience in key areas outside of Progent's primary focus in network support and security. Experts Group consultants are often freelance engineers and sometimes "moonlighters" who are thoroughly certified by Progent to work closely with Progent's staff engineers to provide end-to-end, enterprise-class information technology services to small businesses. We are continually enhancing our Experts Group in order to address the particular requirements of our customer base.
Our Experts Team currently offers consulting in these technologies:
Macintosh networking and applications
Consulting for Linux-based, UNIX-powered, and Sun Solaris systems
MRP, Enterprise Resource Planning, or Customer Relationship Management expertise
Line-of-business and vertical application support
Chief Information Officer, business analyst, and project management services
Custom program development and deployment
Web, electronic business, EDI, and client portal development and deployment
SQL management and efficiency help
Management intelligence expertise
Telecommunications architecture support
Benefits of being a member of Progent's Experts Group include:
By associating with Progent, you can take advantage of the impact of our dramatic growth and excellent reputation in the market. By having a group of talented and dedicated consultants, providing attentive client care, and practicing a proven, ROI-focused pricing structure, we have quadrupled our clientele over the last few years and Progent currently delivers consulting support to hundreds of businesses in California and throughout the U.S.
Our veteran marketing team handles all facets of promoting your services and areas of knowledge into our rapidly expanding client base, so you expend less time finding customers and more time generating revenue.
We will assist in relationship building between you and our key team of experienced Microsoft and Cisco qualified consultants who act as the conduit to the decision makers among our clients.
Our sales and operations teams will manage the entire selling and engagement cycle, from lead generation, job qualification, customer needs definition, capabilities matching, job scoping proposal writing, agreement negotiation and generation. Your exclusive focus is on providing top-quality consulting service.
Progent will gives you access to our advanced virtual office infrastructure, including convenient conference locations in the San Francisco area, as well as Internet and telecomm connectivity anywhere in the United States.
You will have the benefit of Progent's vast knowledge base, best practices processes, library of template-deliverable documents, and the aggregate experience from one of the country's largest pool of experienced consulting engineers.
We will pass on partner-only benefits from leading vendors such as Microsoft and Cisco, including no-cost ordiscounted educational seminars, on-line access to restricted vendor support tools and product maintenance resources, and downloadable internal use software for education and/or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to be a member of Progent's Experts Group, but we do have the following requirements for membership:
You need to have a strong track record as a consultant operating on your own in your field of expertise, including at least a two year history of successful consulting jobs and/or have an active client base to which you now deliver ongoing support activity.
You should demonstrate that you have expertise in your field of specialization, including having a long work-related record and excellent referrals, and possess up-to-date vendor and/or industry professional certifications.
You must know how to present yourself in a professional manner and be self driven and assured in your abilities. You must have excellent inter-personal skills and understand how to operate effectively by yourself or as a member of a team.
You must be able to communicate realistic goals to clients and other Progent team members and you should be able analyze jobs, produce task plans, and estimate reasonable time lines.
Enhance Your Abilities with Advanced Technology and Working with a Great Team of Computer Consultants Progent's company culture will allow you to become a more capable professional by enhancing your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this commitment by attracting the top consulting experts for you to work with, providing an advanced system architecture, running proprietary software tools to deliver the maximum quality of support, and by streamlining proven operational models for finding and maintaining clients.
The decisive factor that distinguishes us from ordinary consulting firms is the excellence of our service staff. Out of the 50 or so consultants who have teamed with us, we have assembled the best expertise covering a wide range of technologies. Be it Microsoft Windows, Cisco switches, corporate security, Mac, Linux, virtual servers, or other key application, we engage experts who can help you to be effective on larger projects by leveraging the collective experience of Progent's group of experts.
To ensure the success of our team, we invest heavily in making available the most powerful tools to do the work efficiently. We will leverage information technology to an extraordinary extent and our advanced virtual office infrastructure allows seamless communications, collaboration, and information exchange with fellow Progent team members — entirely from at-home or mobile offices. You don’t throw away time or forfeit income because of regular drives to a conventional office, and any driving you do for in-person customer work is based on your own time table, not ours. The best benefit is that much of our support services can be performed remotely, representing 100% productivity for income-producing hours. In practice, some Progent staff do off-site consulting only.
Our business structure is geared towards responding rapidly and effectively to client requirements through knowledge sharing and cooperative problem resolution. Even though our engineers operate with a high level of freedom, dispatching is centralized, customer issues and resolutions are carefully tracked, recorded, and archived for easy reference, current consultant schedules are published to facilitate group projects and simplify problem escalation, and client satisfaction is always evaluated. We reinforce the sense of cooperation via monthly workgroup meetings and quarterly company-wide events.
Most of Progent's team is located across Northern California, but Progent is building a quickly expanding group of network experts throughout America. Our virtual office environment eliminates geographic obstacles that restrict the efficiency of traditional company structures. We complete the package by providing a comprehensive employee care program to promote the health and financial welfare of our team members and their relations.
Just as we have world-class consulting professionals, Progent's sales and administration teams match the excellence that is Progent. These top-notch contributors to Progent’s success are enabling us to identify and sign up the 50-60 new clients we are currently acquiring each month. We lately celebrated the delivery of support to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also an effective sales operation.
Possessing a commitment to technical excellence is a cornerstone for growth with us. A career in consulting will push you to learn more than is possible in any other job in information technology. Being confronted by a continual series of network challenges is what keeps professional support exciting. Customers choose a consultant to do the toughest jobs. Innovative tasks, advanced implementations, puzzling or chronic problems, and tricky migrations are the foundation for what we do daily. With us, you will not stall or be pigeonholed, as is sadly typical for network engineers in ordinary corporate roles. You will wake up every morning excited about the challenges to come.
On the way, you will meet some wonderful people, both by establishing close customer contacts and by working in conjunction with other Progent consultants, where you will benefit from and contribute to their growth. Yes, technology is important, but we are a relationship-focused company from top to bottom. If you don’t have excellent communications skills or enjoy cooperating with a varied assortment of personalities, then we are probably a poor match.
If all this seems right for you, we invite you to talk to Progent about our view of the new paradigm of information technology consulting.
Enjoy Quality of Life Improvements and Professional Prowess with Progent's Sophisticated Virtual Office Environment Progent believes that a well designed and implemented network is a pivotal piece for accelerating a firm's success, and we apply this credo in our own network environment. Progent has created a non-stop virtual office infrastructure that allows our staff engineers and certified contractors to offer rapid and effective support, collaborate closely on sophisticated projects, and gain from career and personal growth by acting as part of a dynamic company ethos of self motivation and independence.
Progent's certified ISA Server consultants have extensive backgrounds developing corporate security designs for information systems with many locations, remote users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.
Progent's Mac and Microsoft Windows support experts can help you combine Mac and Windows computers into cohesive networks with resource sharing and collaboration support. Allowing efficient co-existence among a mix of servers and workstations powered by Apple OS X and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft products. Progent's qualifications in Microsoft and Macintosh consulting makes it possible to provide expert assistance to companies that depend on these platforms to maintain their strategic edge.
Progent's company culture will make you a more capable consultant by improving your technical knowledge and increasing the loyalty of your customers. Progent delivers this promise by attracting the top professional experts for you to operate with, offering an advanced network and communications infrastructure, using proprietary software utilities to deliver the maximum quality of service, and by optimizing proven operational structures for finding and maintaining clients.
For custom program creation, Progent can provide programming consultants to write line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can assist you to design, deploy, and manage an implementation of Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and manageability that your business needs.
Les Kent has a 25-year history of successful technology integration, executive management, marketing, and operations. He has shown a talent for creating elegant IT solutions while working as a network architect, software developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and major enterprises.
Nagios and MRTG are powerful, Open Source monitoring utilities that run on Linux and can be used to monitor UNIX/Linux networks, Microsoft Windows systems, or multi-platform systems in which Linux and Windows coexist. The Nagios monitor allows system managers to track system services including SMTP, HTTP, SSH, and PING. MRTG lets you graph the traffic in and out of SNMP network appliances including processors, routers, and switches. Progent's network integration consultants can help you utilize both these programs to tune and repair your system.
Progent's Sun Solaris platform consulting services provide small and mid-size companies and software developers help with managing and maintaining Solaris environments that run with Microsoft-based technology. Progent offers your business access to Solaris consultants, consulting professionals qualified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise offers you a convenient one-stop consulting firm to help you create and manage a protected and robust cross-platform network and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, Mandrake, Debian-GNU, and Slackware.
Progent’s team of Microsoft and Cisco certified consultants average longer than a decade of real-world industry experience, at the front lines of IT support, performing a wide variety of IT projects for a large mix of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices standards that Progent instills in its consulting personnel. This means that you get not only expert IT capability, but also a support engineer with proven methods for using technical knowledge to repair actual network problems rapidly.
Cisco's security and offsite access solutions for small to medium sized companies represent a complete range of manageable security products to help you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your business objectives.
Stealth intrusion checking is a key component of any overall network security strategy. Progent’s security professionals can run thorough penetration tests without the awareness of your organization's internal network support staff. Stealth penetration checking shows whether current security monitoring systems such as intrusion incident warnings and event history analysis are correctly set up and consistently monitored.
Progent’s IT outsourcing packages offer budget-friendly computer support for small organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or developing a web-based business application, outsourcing your network technical services can contain costs and minimize uncertainties, permitting network service expenses to increase in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available system architecture for your vital business software powered by Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent’s Microsoft-certified consultants can provide small and midsize companies IT consulting, support, and repair services for SharePoint Server. SharePoint is an advanced portal platform for intelligently connecting people, groups and data. Microsoft SharePoint Server offers a central location for your workers or clients to access, organize, distribute and manipulate relevant information, documents, and applications and to communicate with one another. SharePoint Server enables quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. The main objective of SharePoint is to bring together, in a productive way, all of the diverse sources of information accessible within and outside an organization. Windows SharePoint Services connect employees, clients, teams and projects with the information they’ve developed in a manner that makes data easy to find, retrieve and re-use.
Progent's Computer Help Desk Outsourcing Support Services are intended specifically for small businesses who need immediate availability of a Help Desk Call Center with professional telephone support and full escalation options but who have to operate within a limited IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Support,
Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Integration.
