Career and Subcontract Openings at Progent Jobs for Talented Network Professionals, Helpdesk Service Technicians, CISSP Certified Consultants, and Application Programmers
Among America's top IT consultant companies for small and midsize business systems, Progent maintains a full-time team of talented service experts who concentrate on mainstream technologies such as:
Microsoft products
Cisco Integrated Services Routers, Catalyst switches, firewalls, plus VoIP and VPN products
Enterprise security expertise
Advanced connectivity infrastructures
Off-site IT support and network management
Progent's Experts Team, which contracts freelance consultants certified and managed by Progent, offers highly specialized skills covering a wide range of vital business areas and network solutions that include:
Apple OS integration and programs
Support for Linux-powered, UNIX-powered, and Sun Solaris environments
MRP, Enterprise Resource Planning, or Customer Relationship Management customization
Strategic and vertical application support
CIO, business analyst, and project logistics services
Special program development and integration
Web site, eCommerce, EDI, and client information portal development and deployment
DBM support and performance consulting
Management intelligence expertise
Telecommunications architecture support
Creative structures for acquiring clients, providing service, maintaining a dynamic working environment, and providing highly competitive compensation have allowed us to be among the fastest growing and most well respected Microsoft Gold Partners consulting firms in America and to establish an international presence for delivering remote IT assistance. If you are an accredited computer technician or network expert with a drive for a client success and strong people skills, consultants should consider Progent a chance for adding to your professional skills, living a more rewarding career, and achieving financial success.
Learn Additional Details About Working at Progent
Follow these pages to find out additional information about our job opportunities, company culture, operational environment, profit sharing model, and benefits packages:
Consulting Work at Progent
Progent is seeking a range of full-time employees such as solutions-driven Microsoft MCSE computer consultants; system consultants who have Cisco credentials; and specialists in fault-tolerant network architecture with backgrounds in mobile access, wireless networking, non-stop environments, disaster recovery planning, data preservation, and virtual servers. We are also seeking workstation support experts, remote service specialists, and CISSP, CISM, or CISA certified security consultants. We are also seeking experienced managers and administrators able to perform efficiently in Progent's dynamic, virtual office environment. Find out additional information about full-time professional services jobs at Progent by visiting Consulting Positions at Progent.
Freelance Work with Progent
Progent contracts freelance professionals with in-depth knowledge and working background in high-demand information technology areas outside Progent's primary service concentration. Our Experts Team hires independent consultants who offer consulting and programming services for line-of-business applications such as MRP, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular platforms such as Linux, Apple OS, or Sun, or offer expert skills in technologies such as telecommunications, web site design, EDI, eCommerce, or database management. Freelance consultants certified by Progent cooperate with Progent's in-house engineers to deliver end-to-end solutions for small company networks. To learn more details about contracting jobs with Progent's Experts Consulting Group, refer to Contract Work at Progent.
Ways That We Are Unique
Progent has been able to attract the best professional experts by being different. With a powerful mix of enterprising spirit, dedication to client satisfaction, utilization of advanced technical tools, plus a flexible work model that offers quality-of-life options for our consulting team, Progent creates a stimulating environment for select individuals who posses a desire for rapidly enhancing their professional abilities to deliver concrete solutions for a range of businesses and technical environments. Learn more information concerning reasons Progent is exceptional by visiting Ways That We Are Exceptional.
Our Virtual Office Network
Our virtual office model incorporates advanced technologies that enable remote support, wireless communication, easy access to Progent's support databases, and close cooperation with talented team members to allow you to deal with business-critical IT issues. Progent's virtual office model frees you to focus on providing service rather than dealing with traffic and lets consultants establish successful customer relationships by enabling you to provide fast, viable, and cost-effective solutions. In order to learn additional information concerning our virtual office work environment, go to Progent virtual Office Infrastructure.
Compensation Model and Benefits
Progent's compensation is based on revenue sharing. What you earn is entirely determined by the revenue you contribute. Consultants have the option of focusing on quality of life and choosing to work at a more relaxed pace, utilizing Progent's flexible structure to make time for personal pursuits, or you can use the opportunity to make significant money by persistent work and lots of consulting time. Progent also provides full family health insurance plus numerous other benefits. Learn more information concerning our compensation model and benefit packages by referring to Our Compensation Model and Benefit Packages.
Working with Progent Questions and Answers
To see answers to common questions about becoming a consultant at Progent, go to Working with Progent Q&A.
This is a list of some current job openings:
Job Code
Description
A09
Operations Administrator Position
Progent is looking for a motivated person for the home-office role of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly growing business.
Information Technology Hiring Manager Position
Progent has an opening for an experienced administrator for hiring technical personnel to work with Progent's group of support engineers who provide IT outsourcing and network consulting services to clients globally.
Technical Response Center Coordinator Job
Progent has a job opening for a talented individual for the job of Technical Response Center (TRC) Coordinator working with a creative high tech business in a dynamic environment. The TRC Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number calls and must project a professional and sympathetic demeanor in the initiation of Emergency Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, including tasks such as First Service follow up interviews. The Customer Services Administrative Assistant provides an assortment of administrative duties for the Director of Customer Services to make sure Progent delivers the best possible client care.
Business Development Representative Jobs
The Business Development Representative is a top level sales executive charged with selling Progent's wide range of network outsourcing and consulting services and functioning as the primary customer liaison. The Business Development Representative is a key part of the executive team, operating closely with the CEO and Directors and Managers to ensure that corporate goals are met and that top notch services are delivered to Progent's customers.
Senior IT Consulting Expert, Microsoft Certified Systems Engineer Job
Progent is looking for a proven, Microsoft-certified support engineer to join Progent's internal group of network professionals. Applicant must have communication skills plus technical knowledge and must be success oriented.
Desktop Support Expert Positions
Progent is looking for a Desktop Engineer to work with Progent customers to maintain all workers using desktop and laptop computers based on Microsoft Windows 2000, Vista, and Windows XP platforms. Work cooperatively with client's management or IT group or under the supervision of a Progent Senior Engineer to support the customer's end users.
Senior Remote Support Expert Positions
Progent is looking for a Senior Remote Support Engineer to help a range of Progent's clients to maintain and support information systems off-site, using advanced tools such as MS Windows 2000/2003 and Microsoft's .NET platform.
Senior Remote Technical Support Engineer Positions in Australia
Progent is looking for a Senior Online Network Support Specialist in Australia to help a variety of international customers to maintain and troubleshoot IT systems by phone or remote connections.
Certified Cisco Engineer Job
Progent is seeking a Senior Cisco Engineer with Cisco CCIE or CCNP certification to join Progent's staff of professionals to assist clients to plan, install, manage, and troubleshoot IT networks based on Cisco technology.
Senior Security Consultant Positions
Progent is looking for a Senior Security Consultant with CISSP or similar security certification to work with Progent's staff of experts to provide small businesses comprehensive security consulting including system security analysis, security testing, security planning, network monitoring, security architecture, access management solutions consulting, operations security, and business continuity planning.
If you want to ask about any opening listed above, please send your resume to jobs@progent.com. Be sure to copy the code numbers of the jobs of interest.
Additional Facts About Work at Progent
Fulltime Work for Network Consultants, Desktop Service Technicians, Security Consultants, and Remote Help Technicians Progent is seeking to find staff-level, results-oriented Microsoft accredited engineers with Microsoft MCSE or MCSA credentials; Cisco certified network consultants who have CCIE credentials; security professionals with CISM or equivalent security credentials; and advanced network design consultants with a background in mobile solutions, wireless networking, fault tolerance, business continuity, data protection, and virtual servers. Progent also seeks employees to join our staff of helpdesk support technicians and remote support experts. In addition, Progent is seeking talented administrators able to operate effectively in Progent's fast-paced, virtual office culture.
By supporting a staff of skilled and dedicated professionals, delivering attentive client services, and offering a competitive results-focused fee structure, We have managed to expand our customer list dramatically while providing professional services to hundreds of businesses in the San Francisco area and across the United States. An advanced virtual office network, a shared information base, and a team strategy for problem solving have helped Progent to maintain a skilled staff and a satisfied client list.
For an information technology professional with technical support expertise, joining Progent or working for our clients will expand your skills through cooperation with our staff of highly team-oriented, expert engineers. Our commitment to delivering network expertise and technical help to small companies will give you the opportunity to collaborate intimately with key players and add appreciably to the success of exciting businesses.
We are hiring technical professionals that have verifiable certification in their technical focus. So, if you are a Microsoft expert, you must have earned your Microsoft MCSE credential. In the case of Cisco consultants, show us your Cisco Certified Internetwork Expert or CCNP certificate. For network security, you should have you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other top security certifications. Naturally, we are aware of "paper experts". Nevertheless, simply because a credential can not ensure expertise is no justification for not earning one. If you have mastered your field, then the majority of these certifications should be no challenge. The crux of the matter is that if you represent yourself to be a professional, then clients deserve to see credentials. Progent will broadcast your skills, but you must have standard certifications for us to market. If you are strongly opposed to the concept of certifications, Progent can sympathize with and honor your position, but you are likely not a good fit.
Freelance Jobs for Certified Experts for Windows, Macintosh, Linux, and Sun Solaris Technology For more than two decades, our computer professionals have provided affordable and successful network support expertise for small businesses in the San Francisco Bay Area and throughout the U.S.. A sophisticated virtual office environment, a shared technical knowledge base, and a team approach to problem resolution have helped Progent to retain a talented staff and quickly grow a satisfied customer base.
The Experts Group is Progent's way to provide clients the services of expert information technology support professionals who have in-depth skills and work background in important areas beyond Progent's primary focus in network support and security. Experts Team consultants are often independent engineers and sometimes "moonlighters" who have been carefully certified by Progent to collaborate with Progent's staff consultants to deliver comprehensive, world-class network services to small and midsize businesses. Progent is continually enhancing our Experts Group in order to meet the special needs of our customer base.
Our Experts Team now offers consulting in these areas:
Macintosh integration and programs
Consulting for Linux, UNIX, and Sun systems
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Strategic and vertical application support
CIO, management information analyst, and project logistics services
Special program development and integration
Web, eCommerce, EDI, and customer information portal design and deployment
SQL support and efficiency consulting
Management intelligence expertise
Telecommunications architecture support
Advantages of being a member of Progent's Experts Group include:
By associating with Progent, you get to benefit from the impact of Progent's dramatic growth and top-notch reputation in the industry. By maintaining a team of talented and committed consultants, offering attentive customer care, and practicing a proven, value-oriented pricing model, we have quadrupled our clientele during the past few years and Progent now delivers consulting services to hundreds of companies in Northern California and across the U.S.
Progent's experienced marketing team handles all aspects of marketing your skills and areas of expertise into our quickly expanding client base, so you spend less effort finding clients and extra time generating revenue.
Progent will assist in communications between you and Progent's core group of experienced Microsoft and Cisco qualified consultants who are the gateway to the decision makers among our clients.
Progent's selling and operations groups will take care of the complete selling and contracting cycle, from lead identification, project approval, client needs description, skills matching, job analysis proposal writing, contract negotiation and generation. Your entire focus is on delivering top-quality consulting expertise.
Progent will provide you connections to Progent's advanced virtual office infrastructure, including professional meeting/work locations throughout the San Francisco area, and Internet and telecomm connectivity throughout the United States.
You will have the benefit of our extensive knowledge base, best practices procedures, library of professional publications, and the aggregate expertise from one of the country's largest independent groups of expert information technology engineers.
Progent will pass on special benefits from top vendors such as Microsoft and Cisco, including no-cost orlow-cost educational seminars, web access to restricted vendor troubleshooting utilities and technical support resources, and on-line internal use programs for education and/or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to become part of Progent's Experts Team, but Progent has these qualifications to join:
You need to have a proven track record as a consulting professional working independently in your area of expertise, including at least a two year record of completed contracting jobs and/or have an active customer base for whom you now deliver continuing support activity.
You must demonstrate that you have expertise in your area of specialization, including showing a long task-relevant record and excellent references, and have current vendor and/or institutional professional certifications.
You have to know how to present yourself in a professional manner and be self motivated and assured in your skills. You should have strong communications skills and be able to work effectively alone or as a member of a team.
You need to know how to communicate proper expectations to clients and other Progent consultants and you must know how scope out tasks, produce project plans, and estimate reasonable work schedules.
Enhance Your Skills with Advanced Technology and Working with the Top Team of Computer Engineers Progent's business climate will make you a more capable consultant by improving your information technology knowledge and boosting the satisfaction of your clients. Progent delivers on this commitment by attracting the top professional talent for you to work with, offering an advanced network and communications architecture, using specialized software tools to deliver the maximum quality of support, and by optimizing our operational structures for attracting and keeping clients.
The main factor that distinguishes Progent from typical network support firms is the quality of our service staff. Among the 50 or so consultants who have joined Progent, we have recruited top talent across a wide array of technologies. Be it Microsoft Windows, Cisco firewalls, network security, Mac, Linux/UNIX, VMware, or other key areas, we deploy professionals who can help you to be effective on larger jobs by leveraging the aggregate skills of our team of professionals.
To promote the productivity of Progent's consultants, we invest significantly in providing the best technology to do the job efficiently. Progent will exploit information technology to an impressive degree and our state-of-the-art virtual office environment allows effortless connectivity, cooperation, and information sharing with fellow Progent team members — entirely from home-based or mobile offices. You don’t waste time or forfeit revenue with regular drives to a conventional office, and any driving you do for in-person client jobs is based on your time table, not Progent's. The best benefit is that most of Progent's consulting work can be performed remotely, representing 100% productivity for billable hours. In practice, some Progent staff do remote consulting only.
Progent's business structure is geared towards responding quickly and efficiently to customer needs through information exchange and cooperative problem solving. Even though Progent's consultants operate with a great deal of freedom, resource allocation is unified, client issues and solutions are carefully tracked, documented, and organized for convenient retrieval, up-to-date consultant availability is broadcast to streamline team projects and enable problem escalation, and client approval is always evaluated. We strengthen the feeling of connection via monthly team conferences and quarterly corporate events.
The majority of our team is situated throughout California, but we are attracting a quickly expanding group of network experts from across America. Progent's virtual office environment eliminates regional obstacles that limit the productivity of conventional company models. We complete the package by providing a full benefit program to ensure the health and economic security of our employees and their relations.
Not only do we have world-class consulting professionals, Progent's marketing and administration teams live up to the high standards that is Progent. These top-notch factors behind our success are helping us to target and land the 50-60 new clients we are now acquiring every month. Progent recently marked the delivery of services to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also an effective sales operation.
Possessing a commitment to technical proficiency is a cornerstone for success with Progent. A job in consulting will push you to learn more than you would in any other job in network technology. Being exposed to a continual series of technical challenges is what keeps consulting exciting. Clients rely on consultants to perform the “hard stuff.” Creative projects, advanced implementations, puzzling or entrenched problems, and difficult upgrades are the basis for our services daily. With us, you will not stagnate or be narrowly defined, as is sadly common for network engineers in ordinary corporate jobs. You will awake every day excited about the challenges to come.
On the way, you will work with some great people, both by building strong customer relationships and by working closely with other Progent consultants, where you will learn from and add to their success. Of course, technology is important, but we are a relationship-oriented company heart and soul. If you do not offer strong people skills or enjoy working with a varied assortment of people, then we are probably a poor match.
If all this sounds right for you, we invite you to contact us about our vision of the future of network consulting.
Enjoy Quality of Life Benefits and Technical Success with Progent's Advanced Virtual Office Environment Progent believes that a well designed and executed network can be a crucial piece for enabling any company's growth, and we apply this belief in our corporate system infrastructure. Progent has built a fault-tolerant virtual office network that enables our in-house engineers and certified contractors to offer fast and efficient service, collaborate closely on complex projects, and gain from career and private growth from acting as a member of an exciting business culture of personal drive and freedom.
The Cisco Unified Wireless Network infrastructure offers affordable wireless solutions for productive mobility. Cisco's solution supports the identical level of security, scalability, and ease of administration for wireless LANs that businesses expect in their wired LANs. This includes integrated world-class security that identifies, blocks, and self-corrects in response to known and unknown security threats. This includes integrated mobility features such as voice support, location services, visitor access, and advanced security. Cisco technology has the versatility and expandability to meet the needs of networks of any size, from small companies to global enterprises, for WLAN campus environments or local offices. Cisco's Unified Wireless Network allows organizations to take advantage of the RF environment to optimize operations and increase productivity via a mobile workforce. Cisco's wireless product families lower across-the-board operational costs and streamlines LAN deployment, support, and administration. Cisco wireless products that Progent supports include Cisco's Aironet 1000 Series access points, Cisco 1500 Series outdoor mesh access points, Cisco 1300 Series wireless bridges, Cisco's WLCM-E Integrated Services Routers, and the Cisco 4400 Wireless Network Controller.
Microsoft Windows Active Directory demands extensive practical experience to configure optimally across an enterprise. Progent’s Microsoft certified engineers are skilled in planning, deploying, and maintaining sophisticated Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Windows 2003 AD include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in online Active Directory systems, and fixing unsuccessful configurations of Active Directory and AD-integrated programs.
Even if your business has a minimal network support group and a modest technology budget, your information system can still have the same high reliability and performance that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the latest network management products for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your mission-critical network applications and servers up and running. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and program monitoring to reduce service expenses, resolve problems quickly, and prepare for problems before they impact system performance. Progent is expert at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform comprehensive process management. Progent can help with MOM 2000 and Microsoft Operations Manager 2005 to offer small company networks enterprise-class reliability, protection and capacity.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain the full advantages of adding smart traffic control to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities to make your network infrastructure highly robust to handle real-time requirements, expandable to facilitate growth, secure enough to guard restricted data, and capable of differentiating and controlling all traffic to streamline system performance. Progent's CCIE certified engineers can help you select and integrate Cisco switches that make sense for your business. In addition, Progent's CISM certified security consultants can show you how to develop a comprehensive protection policy and set up Cisco Catalyst switches so they powerfully support your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Progent offers the support of CISM qualified security consultants. The Certified Information Security Manager organization defines the core competencies and worldwide standards of skill that IT security professionals are required to learn. It gives business management the assurance that those who have earned their CISM credential have the experience and capability to provide efficient security administration and support consulting.
Progent offers voice and VoIP services from AT&T, Broadwing, and Speakeasy. Voice communications services available through Progent include long distance, toll-free, local, web meeting, Voice Over IP, and wireless. Progent can also help you to incorporate voice services into your IT network and your business processes so that your company receives all the benefits of the revolutionary fusion of voice and data solutions. Progent can deliver a complete range of Voice over IP consulting services to offer your business a competitive advantage and a smooth growth path as technology evolves.
The integration demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT consultant with real-world background and broad experience in planning and building effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2003 and Microsoft SBS 2000. This expertise assures you success in installing, administering, and troubleshooting IT solutions powered by the SBS line of servers and applications.
Progent provides expertise for security testing packages including LANguard from GFI for performing a set of programmed system auditing scans to identify possible security gaps. Progent has extensive experience with security auditing tools and can show you how to understand testing reports and react appropriately. Progent can help you build protection into your company operations, configure auditing tools, define and implement a secure system architecture, and recommend policies to maximize the safety of your IT system. Progent's security consultants are available to show you how to configure a firewall, design secure remote access to email and data, and install VPN. Progent's accredited security engineers can also validate the security of web-based software and can conduct comprehensive security assessments of enterprise-wide security to determine your organization's compliance with recognized international security standards including HIPPA, NIST, and ISO.
Progent provided a wireless integration solution that allowed a school to improve efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote sites up to 2.5 miles apart and can reach even greater distances. This wireless alternative offered improved bandwidth and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided protection against local interference.
If you have a small business information system with 10 to 50 desktop clients, Progent's computer outsourcing services free your business from dependence on single freelance service provider while giving you affordable and dependable access to high-quality technical expertise. By delivering network support service when you need it, offering advanced expertise for critical technologies, offering value-added support such as automated server monitoring, and billing only for support you receive, Progent gives you an affordable solution for maximizing the productivity of your small office network. Progent is the smart way for small organizations to create and support a reliable and safe information system and to have quick access to the skilled help ordinarily restricted to businesses who are able to afford a large in-house IT organization.
