Work for EXperienced Network Consultants, Computer Support Technicians, CISSP Certified Consultants, and Application Specialists
One of America's premiere network consulting firms for small business networks, Progent manages a large staff of certified support professionals who focus on core IT areas such as:
Microsoft Windows products
Cisco Integrated Services Routers, switches, firewalls, plus VoIP and Virtual Private Network products
System security expertise
Sophisticated connectivity architecture
Off-site IT support and system administration
Progent's Experts Group, which includes freelance experts qualified and coordinated by Progent, provides highly specialized skills in a wide range of critical software areas and networking technologies such as:
Apple OS integration and programs
Expertise for Linux, UNIX-based, and Sun environments
Chief Information Officer, management information analyst, and project management services
Special applications development and deployment
Web site, electronic business, EDI, and customer information portal design and integration
Database support and efficiency consulting
Business intelligence expertise
Telecommunications systems consulting
Innovative structures for acquiring clients, delivering support, nurturing a dynamic company culture, and offering generous profit sharing have allowed us to become among the most rapidly growing and best respected Microsoft Gold Partners consulting companies in America and to build a worldwide presence for delivering remote IT expertise. If you are a certified computer support professional or information technology consultant with a drive for a client service and strong communication skills, you will find in Progent an opportunity for increasing your professional knowledge, living a more independent career, and attaining economic success.
Find Out More Details About Jobs with Progent
Check out these pages to learn additional details about our job openings, business philosophy, work environment, compensation structure, and benefits:
Consulting Positions at Progent
Progent is hiring a range of on-staff employees such as solutions-driven Microsoft MCSE, MCSA, and MCP computer engineers; system experts who have Cisco CCIE, CCNP, or CCNA certification; and specialists in fault-tolerant system architecture with experience in mobile connectivity, wireless integration, high-availability environments, business continuity solutions, data protection, and server virtualization. Progent is also hiring desktop support technicians, off-site service specialists, and CISM or CISSP accredited security engineers. Progent is also looking for experienced managers and administrators who can perform efficiently in Progent's dynamic, virtual office environment. Find out additional details concerning full-time professional services work at Progent by referring to Full-time Positions at Progent.
Contract Work at Progent
Progent works with freelance professionals who have in-depth expertise and hands-on background in crucial IT topics outside Progent's main technical concentration. Our Experts Team includes independent consultants who can provide consulting and programming services for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with popular platforms such as Linux derivatives, Apple OS, or Sun, or offer world-class skills in areas like telecommunications, web development, EDI, web commerce, or dbm programming. Independent contractors certified by Progent coordinate with Progent's in-house professionals to provide comprehensive IT services for small and midsize company networks. If you want to find out additional details concerning contracting opportunities with Progent's Experts Consulting Group, go to Freelance Opportunities with Progent.
Ways That We Are Exceptional
We have been able to attract the best professional experts by being unique. With an innovative mix of enterprising drive, commitment to customer success, utilization of state-of-the-art technology, plus a flexible business model that accommodates life-style choices for Progent's team members, Progent creates a dynamic culture for select consultants who have a desire for rapidly enhancing their professional abilities to create real-world solutions for a variety of businesses and technical environments. Learn additional information concerning how Progent is different by going to Ways That Progent Is Exceptional.
Progent's Virtual Office Infrastructure
Progent's virtual office environment utilizes sophisticated technical tools that allow off-site access, wireless connectivity, convenient availability of our support databases, and instant cooperation with talented team members to allow you to handle business-critical IT issues. Our virtual office structure allows you to focus on delivering service instead of fighting commutes and lets consultants nurture successful client relationships by enabling you to provide quick, effective, and cost-effective solutions. In order to learn more details about Progent's virtual office business model, visit Progent virtual Office Infrastructure.
Compensation and Benefits
Our compensation model is determined by revenue sharing. What you earn is wholly determined by what you generate. You have the choice of focusing on quality of life and electing to work at a more relaxed pace, utilizing our flexible structure to follow individual enthusiasms, or you can choose to make considerable money by persistent work and lots of consulting time. Progent also provides comprehensive family health care insurance plus numerous other benefits. Learn additional details concerning Progent's compensation and benefit packages by visiting Our Compensation Model and Benefit Programs.
Consulting at Progent Q&A
For replies to popular enquiries concerning being employed by Progent, visit Jobs at Progent Q&A.
Here is a list of some available job opportunities:
Code
Description
A09
Operations Administrator Job
Progent is seeking a motivated person for the work-at-home role of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling A/P and asset management functions for a small, quickly growing company.
IT Recruitment Manager Job
Progent is looking for a senior administrative executive for hiring consultants to work with Progent's group of support engineers who offer IT outsourcing and network consulting assistance to clients globally.
Resume Screener Job
Progent is looking for a motivated person to help manage background summaries submitted to Progent by job applicants. The Job Application Screener will operate from home and retrieve resumes sent by email and import the applications into a dedicated resume management system. The Resume Screener will organize all correspondence submitted by job applicants, verify that all required information is correctly transferred into Progent's resume database, make sure that industry certifications are valid, and prescreen job applicants by giving each one a preliminary ranking.
Market Development Manager Jobs
The Business Development Representative is a top level sales manager charged with selling Progent's broad array of network outsourcing and consulting offerings and functioning as the primary client interface. The Business Development Representative is a key part of the executive group, operating closely with the CEO and Directors and Managers to ensure that corporate goals are accomplished and that top notch services are delivered to Progent's clients.
Senior Network Consultant, Microsoft Certified Systems Engineer Jobs
Progent is seeking an experienced, Microsoft-certified support engineer to join Progent's full-time group of network experts. Applicant must have people skills as well as IT expertise and must be solutions driven.
Desktop Support Expert Jobs
Progent is looking for a Desktop Engineer to assist Progent customers to support all workers using workstation and laptop computers powered by Microsoft Windows 2K, Vista, and XP technology. Work in unison with client's management or IT group or under the direction of a Progent Senior Consultant to help the customer's end users.
Senior Remote Support Engineer Job
Progent is looking for a Senior Remote Support Specialist to assist a variety of small business customers to manage and service information networks off-site, utilizing advanced technology including Microsoft Windows 2000/2003 and Microsoft's .NET platform.
Senior Online Technical Support Expert Job in Australia
Progent is looking for a Senior Online Support Expert in Australia to assist a range of Progent's worldwide clients to manage and service IT networks via phone or remote connections.
Senior Cisco Engineer Jobs
Progent is seeking a Certified Cisco Engineer with Cisco CCIE certification to join Progent's team of experts to help clients to design, install, manage, and troubleshoot IT networks based on Cisco products.
Certified Security Consultant Jobs
Progent is looking for a Certified Security Engineer with CISSP, CISM, or CISA or similar security certification to work with Progent's staff of professionals to offer clients comprehensive security consulting including network security analysis, security testing, security strategy, remote monitoring, security modeling, access control systems consulting, business processes security, and business continuity planning.
If you wish to apply for any job shown above, please e-mail your resume to jobs@progent.com. Please include the job codes of the jobs of interest.
Additional Facts Concerning Jobs at Progent
Career Work for Network Engineers, Desktop Service Specialists, Security Experts, and Online Help Technicians Progent is seeking to find fulltime, solutions-oriented Microsoft accredited consultants with MCSE or MCP credentials; Cisco accredited network engineers with Cisco credentials; security consultants who have CISA or comparable security credentials; and advanced system design consultants with a background in mobile access, wireless connectivity, high availability, disaster recovery, data protection, and server virtualization. Progent also is looking for professionals to work on our team of help desk support specialists and remote troubleshooting professionals. In addition, We are hiring talented administrators able to perform effectively in our high-growth, virtual office culture.
By maintaining a team of skilled and dedicated professionals, providing attentive client care, and following a competitive results-focused pricing model, We have managed to increase our customer base rapidly while providing consulting support to numerous businesses in the San Francisco area and across the United States. A sophisticated virtual office environment, a shared information database, and a team strategy for problem solving have allowed Progent to retain a skilled staff and a satisfied client base.
For an information technology consultant with technical support experience, joining Progent or working for Progent's clients can expand your knowledge through interaction with Progent's group of highly team-oriented, talented consultants. Our focus on delivering information technology consulting and technical support to small and midsize organizations will offer you the chance to collaborate intimately with key players and add significantly to the success of dynamic businesses.
Progent is looking for technical professionals who can show verifiable credentials related to their technical focus. For example, if you are a Microsoft consultant, you must have earned your Microsoft Certified Systems Engineer credential. In the case of Cisco professionals, show us your Cisco Certified Internetwork Expert or Cisco Certified Network Professional certificate. For network security, you should have you CISSP, Certified Information Systems Auditor, CISM, or one of the other top security certifications. Naturally, Progent is aware of "paper experts". However, the fact that a certificate can not guarantee expertise is no excuse for not having one. If you know your stuff, then the majority of those certifications should pose no great difficulty. The bottom line is that if you call yourself a professional, then customers expect certifications. We will market your skills, but you need to have basic credentials for Progent to market. In case you stand adamantly against the idea of credentials, Progent can sympathize with and honor your opinion, but you are probably not an appropriate fit.
Contract Work for Certified Experts for Windows, Mac, Linux, and Sun Technology For more than 20 years, our computer professionals have provided low-cost and successful network consulting services for small businesses in Northern California and throughout the United States. A sophisticated virtual office network, a shared support knowledge base, and a collaborative approach to problem solving have helped Progent to retain a strong in-house team and quickly expand a loyal client base.
The Experts Team is our way to offer clients the services of expert computer support engineers who have advanced skills and work experience in key areas beyond our core focus in system support and security. Experts Group members are typically freelance contractors and sometimes "moonlighters" who are carefully qualified by Progent to collaborate with Progent's staff consultants to provide comprehensive, enterprise-class information technology services to small and midsize companies. We are always expanding our Experts Team to address the special needs of our clients.
Progent's Experts Group currently offers support in these areas:
Macintosh networking and applications
Expertise for Linux-powered, UNIX-based, and Sun Solaris environments
MRP, Enterprise Resource Planning, or Customer Relationship Management customization
Line-of-business and specialized application support
Chief Information Officer, business analyst, and project logistics outsourcing
Special applications design and deployment
Web site, eCommerce, EDI, and customer information portal design and deployment
DBM management and performance consulting
Business information consulting
Telecommunications systems support
Advantages of being a member of Our Experts Team include:
By working with Progent, you can take advantage of the impact of Progent's explosive expansion and excellent reputation in the marketplace. By having a group of talented and committed consultants, providing attentive customer care, and following a proven, value-oriented pricing structure, we have quadrupled our clientele during the last several years and Progent now delivers professoinal services to hundreds of companies in Northern California and throughout the United States.
Our veteran marketing staff handles all facets of marketing your skills and technical knowledge into our rapidly expanding customer base, so you spend less time signing up customers and more time generating money.
Progent will assist in relationship building between you and Progent's core group of experienced Microsoft and Cisco qualified engineers who act as the conduit to the influential managers among Progent's clients.
Our sales and administration groups will take care of the entire sales and contracting cycle, from lead generation, job qualification, client requirements definition, capabilities matching, project scoping proposal writing, contract negotiation and execution. Your exclusive responsibility stays with providing high-level consulting expertise.
We will provide you access to Progent's sophisticated virtual office environment, offering professional meeting/work sites throughout the San Francisco area, and data and voice access anywhere in the U.S.
You will have access to Progent's extensive knowledge base, best practices processes, library of template-deliverable documents, and the shared expertise from one of Northern California's largest pool of experienced information technology professionals.
We will share partner-only benefits from top vendors including Microsoft and Cisco, including no-cost ordiscounted educational seminars, web connections to restricted vendor troubleshooting tools and product support resources, and downloadable internal use software for education and/or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to be part of Progent's Experts Group, but Progent has these qualifications for membership:
You need to show a proven track record as a consultant operating on your own in your area of expertise, including at least a two year history of completed contracting projects and/or have your own active client base for whom you currently deliver continuing support activity.
You have to show that you are an expert in your field of specialization, including having a long work-related record and strong referrals, and have current manufacturer and/or industry professional certifications.
You have to know how to present yourself in a professional manner and be self motivated and confident in your skills. You need to have excellent people skills and know how to work effectively by yourself or as part of a team.
You need to know how to explain proper expectations to clients and other Progent team members and you need to be able evaluate jobs, produce project plans, and estimate realistic time lines.
Enhance Your Skills with the Best Technology and Joining the Top Group of Network Consultants Progent's company culture will allow you to become a better professional by enhancing your technical knowledge and boosting the satisfaction of your clients. Progent makes good on this promise by recruiting the top consulting talent for you to operate with, providing an advanced system infrastructure, running proprietary software utilities to deliver the highest quality of support, and by streamlining proven operational models for attracting and keeping clients.
The decisive factor that separates Progent from other network support firms is the excellence of our service staff. Out of the 50 or so consultants who have joined us, we have recruited the best expertise across a wide range of technical areas. Be it Microsoft servers, Cisco firewalls, network security, Macintosh, Linux/UNIX, VMware, or other key technologies, we deploy experts who can enable you to be effective on major projects by leveraging the collective experience of our group of experts.
To ensure the success of Progent's team, we invest heavily in making available the best tools to do the work properly. Progent will leverage technology to an impressive degree and our advanced virtual office infrastructure allows seamless connectivity, collaboration, and information exchange with other Progent team members — entirely from home-based or on-the-road offices. Consultants don’t waste time or forfeit income with daily commutes to a physical office building, and all driving you do for on-site customer jobs is determined by your own time table, not ours. The best part is that most of Progent's support services can be performed remotely, representing maximum efficiency for billable time. In fact, some of our team members do remote support only.
Progent's business structure is set up for reacting rapidly and efficiently to customer needs through knowledge exchange and cooperative problem resolution. Although our engineers work with a great deal of independence, resource allocation is unified, customer issues and solutions are carefully tracked, recorded, and organized for convenient reference, current engineer schedules are published to facilitate team tasks and simplify trouble escalation, and customer satisfaction is always evaluated. We strengthen the feeling of connection through monthly team conferences and regular company-wide events.
Most of Progent's team is located across California, but Progent is building a quickly expanding group of consulting professionals from across the U.S. Progent's virtual office infrastructure eliminates geographic obstacles that restrict the efficiency of traditional business models. We complete the deal by providing a comprehensive benefit program to ensure the physical health and economic security of our team members and their relations.
Just as we have world-class consulting professionals, our sales and operations teams live up to the high standards that is Progent. These top-notch contributors to our growth are enabling us to target and sign up the 50-60 new clients we are currently acquiring every month. Progent recently marked the delivery of support to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also an effective sales organization.
Possessing a passion for technical excellence is a key for growth with us. A career in consulting will push you to learn more than you would in any other position in information technology. Being confronted by a continual series of technical challenges is what makes consulting exciting. Clients choose consulting firms to do the “hard stuff.” Innovative projects, advanced deployments, puzzling or chronic issues, and tricky migrations are the foundation for what we do every day. With us, you will not stall or be narrowly defined, as is sadly common for computer professionals in ordinary corporate roles. You will awake every morning enthusiastic about the opportunities to come.
Along the way, you will work with some wonderful people, both by building strong client relationships and by working in conjunction with other Progent consultants, where you will learn from and add to their growth. Yes, technology is important, but Progent is a relationship-oriented organization through and through. If you do not have excellent people skills or enjoy working with a diverse assortment of personalities, then we are in all likelihood not a good fit.
If all this sounds good to you, we urge you to talk to Progent about our view of the new paradigm of network consulting.
Enjoy Quality of Life Improvements and Professional Success with Our Sophisticated Virtual Office Infrastructure Progent believes that a carefully architected and implemented information system can be a pivotal piece for enabling a company's growth, and Progent applies this philosophy in our corporate network infrastructure. We have created a non-stop virtual office infrastructure that allows Progent's in-house consultants and authorized contractors to deliver rapid and efficient service, collaborate closely on complex jobs, and experience professional and private growth by being part of an exciting business ethos of self motivation and independence.
Progent delivers easy, immediate, and cost-effective access to Cisco CCIE engineers. Cisco Certified Internetwork Experts are highly-qualified network experts who are awarded this top-level classification only through intense examination by Cisco. CCIEs can handle the most complex issues associated with network planning, setup, repair, and service. Progent’s CCIE consultants work closely with Cisco in-house staff in identifying issues with Cisco's IOS software and developing workarounds or acquiring software updates to correct problems. Progent can provide quick access to a CCIE by phone so you are able to receive instant help for tough network problems that are affecting business productivity but are outside the expertise of your usual network service providers. Progent's CCIE support experts can link to your network using advanced remote connectivity tools to provide fast and affordable diagnosis and remediation of urgent network difficulties.
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft qualified experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and transmit messages, examine the GAL, import addresses, sync up appointments, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage education.
Progent’s Microsoft-certified consultants offer small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common spot for your employees or clients to access, organize, share and manipulate useful data, documents, and applications and to interact with one another. It allows quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they’ve created in a manner that makes data easy to locate, download and apply.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your current Windows 2000 Servers and can simplify network administration, provide tech support and repair, and enhance security. Progent can also show you how to create, rationalize, and implement a strategy to upgrade from Windows Server 2K to Windows Server 2003. Progent is expert in setting up test programs to eliminate the technical risk involved with moving to Windows 2003 Server by uncovering possible hardware and application compatibility issues.
The cluster technology incorporated into the high-end versions of MS Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and maintenance of clusters that provide improved levels of system dependability, protection, efficiency, and versatility. New or improved features include automated cluster Validation, easier setup and installation, unified cluster administration, new cluster infrastructure for maximum availability, hardened protection and quorum structure, fewer failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the advantages of Windows clustering, design and execute a deployment, educate your network support personnel to manage your failover clusters, deliver continuing consulting and technical help services, and produce and validate a business continuity procedure.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Mac users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Mac and Windows technology and can support networks that mix Mac with Windows computers with complete resource sharing, or networks which intentionally limit sharing between Mac and Windows users.
Progent's Cisco-qualified network engineers can show you how to use Cisco's network management tools along with a variety of powerful third-party products to create a comprehensive network management solution to keep your network operating reliably, conserve limited resources, guard your data, recover quickly from device failure or deliberate attacks, and enable you to expand or repurpose network resources intelligently and affordably as your business grows.
Progent's Microsoft-certified ISA Server 2006 consultants can assist you to plan, deploy, and manage an implementation of ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your business requires.
Progent offers fault tolerant load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content delivery products including F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Microsoft Certified Expert ISA 2004 Enterprise Edition Server Network Consultants Integration in New Orleans
Progent's certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and mission-critical web applications. Progent's Microsoft Firewall consultants can help your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Progent's Microsoft and Cisco authorized experts provide several ways to help mid-size and large businesses develop an efficient and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses analyze the numerous top level Help Desk software packages on the market and decide which packages might be too expensive, lack key capabilities, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who want to reinforce their internal Help Desk staff for special tasks or to fill in for absent or indisposed workers.
Progent's Microsoft-certified Systems Management Server consultants have extensive background helping small and mid-size companies save time and cut costs by deploying Microsoft SMS 2003 to manage configuration and change tasks. Progent can help you use Microsoft Systems Management Server to reduce change and configuration administration expenses, improve system security, improve productivity by keeping applications current, ensure compliance with software licenses, and record software usage patterns to help you make smart buying choices. Progent can help you benefit from SMS 2003's money-saving features for automated software deployment and application deployment, security patch control, asset management, and software and hardware inventory. Progent's experience with offsite consulting can further leverage the financial advantages of SMS 2003 and Progent's CISSP-certified engineers and CISM-certified security professionals can help you create a comprehensive security strategy that incorporates the cutting-edge security functions of Systems Management Server. Progent also offers world-class consulting for Microsoft Operations Manager (MOM), which is a vital component of Microsoft's System Center 2005 solution for integrated information system management.
Progent’s wireless professionals can help small companies plan, select, pilot, install and maintain secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of security that equals or exceeds wired connections. Progent offers expertise in wireless network products from Cisco Aironet, Proxim, and other small business wireless providers and can help you identify and deploy the wireless connectivity solutions that align best your business requirements.
Progent is convinced that a carefully designed and executed network is a vital factor for accelerating any firm's growth, and Progent follows this credo in our corporate system infrastructure. We have built a non-stop virtual office network that allows our in-house consultants and certified contractors to offer rapid and efficient support, collaborate easily on sophisticated projects, and gain from career and personal growth by acting as part of a dynamic business culture of personal drive and freedom.