Full-time and Contract Opportunities with Progent Jobs for EXperienced Network Engineers, Computer Service Specialists, Network Security Experts, and Application Programmers
One of America's premiere network consultant companies for small business networks, Progent manages a large team of certified support experts who concentrate on mainstream IT areas including:
Microsoft products
Cisco routers, Catalyst switches, firewalls, plus Voice over IP and VPN products
Enterprise security analysis
Advanced connectivity infrastructures
Remote troubleshooting and system administration
Our Experts Group, which contracts freelance experts qualified and managed by Progent, provides highly refined knowledge covering a broad variety of vital business areas and networking solutions that include:
Apple OS networking and applications
Consulting for Linux-based, UNIX, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Strategic and specialized program help
CIO, management information analyst, and project management outsourcing
Custom program design and integration
Web, eCommerce, Electronic Data Interchange, and client portal design and integration
Database support and efficiency help
Management intelligence expertise
Telecommunications architecture consulting
Innovative models for acquiring clients, providing support, creating an efficient working environment, and providing generous compensation have allowed Progent to become among the fastest expanding and most well recognized Microsoft Gold Partners consulting organizations in the United States and to build a worldwide presence for providing online IT service. If you are a certified computer support professional or information technology consultant with an orientation towards a customer service and strong communication skills, consulting professionals will discover Progent an opportunity for adding to your professional skills, developing a more independent lifestyle, and achieving financial security.
Find Out Additional Details About Jobs at Progent
Follow these pages to find out more details about Progent's work openings, business philosophy, work conditions, profit sharing structure, and benefits packages:
Full-time Work at Progent
We are looking for a range of on-staff employees including solutions-driven Microsoft MCSE and MCP computer engineers; system consultants who have Cisco CCIE, CCNP, or CCNA credentials; and specialists in fault-tolerant system architecture with backgrounds in mobile connectivity, wireless networking, non-stop systems, disaster recovery solutions, data preservation, and virtual servers. Progent is also hiring workstation support technicians, remote service professionals, and CISA certified security professionals. We are also seeking veteran managers able to operate effectively in our high-growth, virtual office model. Learn additional details concerning staff consulting positions at Progent by referring to Consulting Positions at Progent.
Freelance Jobs with Progent
Progent contracts independent professionals with in-depth knowledge and hands-on experience in high-demand IT areas outside our primary service concentration. Progent's Experts Team hires independent consultants who offer advice and development services for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; have in-depth expertise with non-Microsoft platforms such as Linux, Macintosh, or Sun, or can provide world-class skills in technologies such as telecommunications, web development, Electronic Data Interchange, web commerce, or database management. Freelance consultants certified by us cooperate with Progent's staff consultants to deliver comprehensive solutions for small company networks. If you want to find out additional information concerning contract jobs with our Experts Team, refer to Freelance Work with Progent.
Reasons That Progent Is Different
We have managed to recruit the top consulting talent by being unique. With a powerful blend of enterprising drive, commitment to client success, use of advanced technology, and an independent business model that offers life-style choices for Progent's team members, Progent creates a stimulating environment for talented individuals who have a desire for quickly improving their professional abilities to create real-world benefits for a variety of businesses and technical environments. Find out more details concerning how we are unique by referring to Ways That We Are Exceptional.
Progent's Virtual Office Infrastructure
Progent's virtual office network provides advanced technical tools that support off-site support, wireless communication, easy access to our knowledge bases, and close collaboration with mobile team members to help you to resolve business-critical network problems. Progent's virtual office setting frees you to concentrate on providing IT solutions instead of fighting traffic and lets you establish successful client relationships by enabling you to provide quick, effective, and affordable solutions. If you want to find out more details about Progent's virtual office work environment, go to Progent virtual Office Work Environment.
Compensation and Benefit Packages
Progent's compensation is based on revenue sharing. What you earn is wholly determined by what you generate. You have the option of focusing on quality of life and choosing to consult at an easy pace, using our versatile schedule to make time for individual enthusiasms, or you can choose to make considerable income by hard work and lots of consulting time. Progent also provides complete family health coverage as well as numerous other benefits. Learn additional information concerning Progent's compensation and benefit programs by referring to Progent Compensation and Benefit Packages.
The following is a list of some available job opportunities:
Code
Description
A09
Operations Administrator Position
Progent is seeking a motivated person for the work-at-home position of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, rapidly expanding company.
IT Hiring Manager Position
Progent is seeking a senior administrator responsible for recruiting IT experts to work with Progent's team of support engineers who offer information technology outsourcing and engineering support services to customers worldwide.
Technical Response Center Coordinator Job
Progent has a job opening for a talented individual for the position of Technical Response Center (TRC) Coordinator working with a creative high tech company in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming Technical Response Center and Main number calls and must present a professional and compassionate attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, including tasks such as First Service follow up interviews. The Customer Services Administrative Assistant carries out a variety of administrative duties for the Director of Customer Services to ensure Progent delivers the best possible client service.
Business Development Manager Job
The Business Development Representative is a top level sales manager charged with selling Progent's wide array of IT outsourcing and support offerings and functioning as the primary customer interface. The Business Development Representative is a member of the executive group, operating closely with the CEO and Directors and Managers to ensure that business goals are met and that the highest level of services are delivered to Progent's clients.
Senior Network Consultant, MCSE Positions
Progent is seeking a proven, MCSE support engineer to join Progent's full-time staff of consulting experts. Applicant must have communication skills plus IT expertise and must be solutions oriented.
Desktop Support Expert Jobs
Progent is seeking a Desktop Support Expert to assist Progent customers to provide service to all workers using desktop and notebook computers based on Microsoft Windows 2000, Windows Vista, and Windows XP technology. Work closely with customer's management or IT staff or under the direction of a Progent Senior Engineer to support the customer's workers.
Senior Remote Support Engineer Jobs
Progent is looking for a Senior Remote Support Expert to assist a variety of Progent's clients to maintain and support information systems remotely, using advanced tools such as Microsoft Windows 2K/2003 and Microsoft's .NET product family.
Senior Online Technical Support Engineer Jobs in Australia
Progent is looking for a Senior Remote Support Expert in Australia to help a range of Progent's worldwide clients to maintain and troubleshoot computer systems by phone or online access.
Certified Cisco Consultant Positions
Progent is seeking a Senior Cisco Consultant with Cisco CCIE, CCNP, or CCNA certification to work with Progent's staff of professionals to assist clients to design, install, maintain, and repair IT networks based on Cisco products.
Senior Security Engineer Positions
Progent is seeking a Certified Security Engineer with CISSP or equivalent security certification to join Progent's team of professionals to offer customers comprehensive security services including system security evaluation, penetration testing, security planning, remote monitoring, security architecture, access control systems consulting, business processes security, and business continuity planning.
If you wish to ask about any job listed above, please send your resume to jobs@progent.com. Be sure to copy the code numbers of the positions of interest.
Additional Facts Concerning Work with Us
Fulltime Work for Network Engineers, Computer Support Specialists, Security Consultants, and Remote Help Professionals Progent wants to hire fulltime, results-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco certified system engineers who have CCIE certification; security professionals who have CISSP, CISM, or CISA or comparable security certification; and advanced network design consultants with a background in mobile solutions, wireless connectivity, high availability, business continuity, data protection, and virtual servers. Progent also is hiring employees who can work on our team of helpdesk support specialists and remote support professionals. In addition, Progent is looking for experienced managers able to perform effectively in Progent's high-growth, virtual office environment.
By maintaining a team of skilled and dedicated consultants, delivering world-class client care, and offering a competitive results-based pricing structure, We have been able to expand our client base dramatically while delivering professional services to hundreds of companies in the San Francisco area and throughout the United States. A sophisticated virtual office environment, a shared knowledge base, and a group approach to problem resolution have helped Progent to retain a skilled consulting team and a loyal customer list.
For a network professional with troubleshooting experience, teaming with Progent or working for our clients will expand your knowledge via cooperation with our staff of highly supportive, expert engineers. Our commitment to delivering information technology expertise and computer support to small and midsize organizations will give you the chance to work closely with key players and add appreciably to the growth of dynamic companies.
Progent is looking for consultants who can show recognized credentials in their special expertise. So, if you are a Microsoft consultant, you must have your Microsoft MCSE certificate. In the case of Cisco experts, have your Cisco Certified Internetwork Expert or Cisco Certified Network Professional credential. For security, you should have you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other leading security credentials. Of course, we are familiar with “paper MCSEs.” Notwithstanding, simply because a certificate does not guarantee expertise is no justification for not owning one. If you know your stuff, then most of these certifications should be no challenge. The crux of the matter is that if you represent yourself to be a professional, then customers expect certifications. We will promote your skills, but you must have basic certifications for us to work with. In case you happen to be adamantly opposed to the idea of credentials, we can understand and respect your opinion, but you are probably not a good candidate.
Freelance Jobs for Certified Application Specialists for Windows, Apple OS, Linux-based, and Sun Technology For over two decades, Progent's computer professionals have provided low-cost and effective computer consulting expertise for small businesses in Northern California and throughout the United States. An advanced virtual office environment, a shared technical knowledge base, and a team philosophy for problem resolution have enabled Progent to build a talented staff and dramatically grow a loyal client base.
The Experts Team is our way to offer customers the services of expert computer consulting engineers who have advanced skills and field background in key technologies outside of our core focus in network infrastructure and security. Experts Group members are typically freelance contractors and occasionally "moonlighters" who have been carefully qualified by us to collaborate with Progent's in-house engineers to provide end-to-end, enterprise-class network solutions to small companies. We are continually enhancing the Experts Group in order to meet the particular requirements of our clients.
Our Experts Group now offers consulting in these technologies:
Apple OS integration and applications
Expertise for Linux-based, UNIX, and Sun Solaris environments
MRP, Enterprise Resource Planning, or CRM customization
Strategic and specialized application help
CIO, business analyst, and project management outsourcing
Special applications development and deployment
Web, electronic business, EDI, and customer portal design and integration
Database management and performance help
Business information expertise
Telecommunications architecture consulting
Benefits of being part of Our Experts Team include:
By working with Progent, you can benefit from the impact of our explosive expansion and top-notch reputation in the marketplace. By maintaining a group of skilled and dedicated consultants, offering attentive client care, and following a strong, ROI-oriented billing structure, Progent has quadrupled our customer base during the last several years and Progent now provides consulting services to hundreds of companies in California and throughout the United States.
Progent's veteran marketing team takes care of all aspects of promoting your skills and areas of expertise into our rapidly expanding customer base, so you spend less time signing up clients and more time making money.
Progent will assist in communications between you and Progent's core team of expert Microsoft and Cisco certified consultants who act as the conduit to the influential managers among Progent's clients.
Progent's sales and administration staffs will manage the entire selling and engagement process, from opportunity generation, project approval, customer needs definition, capabilities matching, project scoping proposal writing, contract negotiation and execution. Your entire responsibility is on providing top-quality consulting expertise.
Progent will provide you connections to Progent's sophisticated virtual office environment, including convenient meeting/work locations in the San Francisco area, plus data and voice connectivity throughout the U.S.
You will have the benefit of Progent's vast knowledge base, best practices processes, abundance of template-deliverable documents, and the shared expertise from one of the country's largest pool of expert consulting professionals.
We will pass on partner-only benefits from leading technology companies including Microsoft and Cisco, including free orlow-cost training classes, web access to restricted vendor support tools and product support resources, and downloadable in-house use programs for education or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to become a member of our Experts Group, but Progent has strict qualifications to join:
You should show a strong track record as a consulting professional working on your own in your field of expertise, including a minimum two year history of successful contracting projects or you must have an active customer base for which you currently provide continuing consulting activity.
You should demonstrate that you have expertise in your area of concentration, which includes showing an extensive task-relevant record and excellent references, and have up-to-date manufacturer or institutional professional qualifications.
You have to know how to present yourself in a professional way and be self motivated and confident in your skills. You need to have excellent communications skills and understand how to work effectively alone or as part of a team.
You need to know how to communicate proper goals to customers and fellow Progent team members and you need to know how evaluate projects, create project plans, and estimate realistic work schedules.
Enhance Your Skills with the Best Technology and Joining a Great Team of Network Engineers Progent's productive atmosphere will allow you to become a more capable consultant by improving your technical skills and increasing the satisfaction of your customers. Progent delivers on this promise by attracting the best professional experts for you to work with, providing an advanced system architecture, using specialized software tools to deliver the maximum level of support, and by streamlining proven business models for attracting and keeping customers.
The main factor that differentiates us from ordinary consulting firms is the high quality of our consultants. Out of the 50 or so consultants who have joined Progent, we have recruited top expertise covering a wide array of technologies. Whether it’s Microsoft servers, Cisco firewalls, network security, Macintosh, Linux, server virtualization, or other key application, we engage professionals who can enable you to be successful on major jobs by leveraging the collective experience of our team of experts.
To ensure the success of Progent's consultants, we invest heavily in providing the most powerful technology to do the job properly. Progent will leverage information technology to an extraordinary degree and our advanced virtual office infrastructure allows seamless communications, cooperation, and knowledge exchange with other Progent consultants — entirely from home-based or on-the-road offices. You don’t waste time or lose income with daily commutes to a physical office, and all travel you do for on-site client work is based on your own schedule, not Progent's. The best part is that much of Progent's consulting services can be performed remotely, offering 100% efficiency for income-producing time. In fact, some Progent staff do remote support exclusively.
Progent's operations are geared towards responding rapidly and effectively to client requirements via information exchange and cooperative problem solving. Even though our consultants work with a high level of freedom, dispatching is unified, client problems and solutions are meticulously tracked, recorded, and organized for easy retrieval, current engineer availability is broadcast to streamline team tasks and simplify problem escalation, and client approval is continually monitored. We reinforce the feeling of cooperation via monthly workgroup meetings and regular corporate events.
The majority of our consultants are located across California, but Progent is building a rapidly growing team of network professionals throughout the United States. Progent's virtual office environment eliminates regional obstacles that restrict the productivity of conventional business structures. We complete the package by offering a full employee care program to ensure the physical health and economic welfare of our team members and their families.
Just as we have world-class consultants, Progent's marketing and administration teams live up to the high standards that is Progent. These high-performance contributors to our success are enabling us to target and land the 50-60 new customers we are now engaging every month. Progent recently celebrated the delivery of support to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also an effective marketing operation.
Possessing a commitment to technical proficiency is a key for success with Progent. A job in consulting will drive you to learn more than you would in any other position in network technology. Being exposed to a steady series of technical challenges is what makes consulting interesting. Clients choose consulting firms to do the toughest jobs. Creative tasks, leading-edge deployments, puzzling or entrenched problems, and difficult upgrades are the foundation for what we do every day. With us, you will not stall or be pigeonholed, as is sadly common for network professionals in ordinary corporate roles. You will wake up every morning excited about the opportunities to come.
On the way, you will meet some great people, both by building close client contacts and by operating in conjunction with other Progent team members, where you will benefit from and contribute to their success. Yes, technology is vital, but we are a relationship-oriented company through and through. If you don’t have excellent communications skills or enjoy working with a varied assortment of personalities, then Progent is probably not a good match.
If all this sounds good to you, we urge you to talk to us about our view of the future of network consulting.
Enjoy Quality of Life Benefits and Professional Prowess with Progent's Advanced Virtual Office Environment Progent believes that a well designed and executed information system is a pivotal factor for enabling a firm's success, and we follow this belief in our corporate system environment. Progent has created a non-stop virtual office infrastructure that enables Progent's in-house engineers and authorized contractors to offer fast and effective support, collaborate closely on complex projects, and gain from professional and personal growth from acting as a member of an exciting company culture of self motivation and freedom.
Progent’s Microsoft certified experts offer small and medium-size businesses expert consulting services for System Center Operations Manager 2007 and MOM 2005. System Center Operations Manager 2007 and 2005 deliver open and expandable high-end system management by providing detailed event management, proactive monitoring and alerts, recording and trend profiling, and system and program-specific heuristics and tasks to increase the control of Windows Server System environments. Through internal application intelligence, System Center Operations Manager 2007 and 2005 help you isolate your IT reliability problems before they become disasters, improve the payback of your network operations via specified best practices, and support your network operations and senior administrative staff through sharing critical service level and capacity information. Progent’s System Center Operations Manager consulting experts have extensive field-proven experience with System Center Operations Manager 2007 and MOM 2005 and can help your business install and configure MOM in order to optimize the reliability and efficiency of your IT network.
Progent's high availability support services for small business IT systems offer Microsoft and Cisco-certified consulting professionals who can show you how to implement clustered servers to build a robust network that incorporates essential technologies and processes for line-of-business environments. Progent’s high-availability network consultants can show you how to create ultra-reliable IT systems by planning and deploying the growing line of Microsoft Windows Cluster servers. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By helping you create your non-stop environment around Microsoft Windows Server 2003 Cluster, Progent’s consulting experts can help implement a network infrastructure with features that include fault tolerant Internet access, network load balancing, fault tolerant data center planning, high-availability interoffice connectivity, fault tolerant multi-site networks, and fault-tolerant business continuation design.
Progent’s wireless consultants can help small businesses design, select, pilot, deploy and maintain protected building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of protection that equals or excels wired connections. Progent provides expertise in wireless network products from Cisco Aironet, Proxim, and other office wireless vendors and can show you how to identify and install the wireless connectivity technology that match your business requirements.
For medium-size companies who need network consulting services, Progent offers an array of options including local help, remote assistance, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staffing, business relocation support, application development, and professional consultation. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers professional in-person support for fixing technical issues rapidly and affordably.
Progent is one of the most qualified information technology support companies in the San Francisco Bay Area for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive the full benefits of Exchange 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
Small to middle size businesses can now enjoy all the benefits of MOM and also have quick access to Progent’s Microsoft and Cisco certified network consulting professionals. With Progent's affordably priced network support packages, mid-size businesses can select a basic MOM-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in MOM 2005 and Microsoft Operations Manager 2000 to provide small business information systems enterprise-class availability, protection and performance.
Progent's service experts offer Apple Macintosh users a variety of services such workstation help, interconnectivity with Windows-based computers, email configuration, custom application programming, and one-on-one training. Progent's Apple-certified experts and Microsoft-certified engineers can help your business design and maintain a safe, highly available network and communications architecture to support environments in which Apple Macintosh computers work with Microsoft-based and UNIX/Linux-based systems.
Progent's E-Mail Guard is based on Postini's managed services, which use patented pass-through filtering rather than the store-and-forward technique for defending against spamming, e-mail viruses, Directory Harvesting Attacks, and Denial of Service Attacks. Under Postini's approach, e-mail bound for your e-mail server is evaluated in real-time through Postini's protected data center. Postini’s Connection Manager uses heuristic rules analysis to detect behavior profiles associated with DHA attacks and immediately rejects DHA messages. Postini's Content Filter then isolates spam and viruses from acceptable e-mail by means of a memory-resident process that requires only milliseconds.
Progent's compensation structure is based on revenue sharing, so similar to being an independent consultant, your income is entirely driven by your work effort. Certain Progent support staff stress lifestyle issues and elect to work at an easy pace, utilizing our self-determined schedule to follow individual enthusiasms like hiking, car racing, snow boarding, fishing, travel, or spending private time with family and acquaintances. Others take advantage of the chance to make major dollars via hard work and extended hours. Progent fully supports both ends of the spectrum plus everything in between.
If you want to update your corporate web site, create internal websites for purposes such as HR or worker education, design a high-impact web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can supply talented and experienced web developers. Progent's consultants can also help you design and maintain a secure, robust server and communications infrastructure, including off-site and wireless access, to run your web solutions.
