Full-time and Contracting Openings with Progent Work for EXperienced Network Professionals, Desktop Service Specialists, Systems Security Experts, and Application Developers
Among the top computer consultant companies for small business systems, Progent manages a large team of talented service experts who focus on core IT areas including:
Microsoft products
Cisco Integrated Services Routers, Catalyst switches, PIX firewalls, plus Voice over IP and VPN solutions
Enterprise security analysis
Sophisticated connectivity architecture
Remote IT support and system management
Our Experts Team, which includes independent consultants qualified and managed by Progent, provides highly refined skills covering a broad variety of vital software areas and networking solutions such as:
Macintosh integration and applications
Support for Linux-based, UNIX-powered, and Sun systems
MRP, Enterprise Resource Planning, or CRM customization
Mission-critical and specialized application support
Chief Information Officer, business analyst, and project management outsourcing
Custom program development and deployment
Web site, electronic business, Electronic Data Interchange, and customer information portal design and integration
DBM support and performance help
Management information consulting
Telecommunications systems support
Innovative models for attracting customers, providing service, maintaining an efficient company culture, and providing generous compensation and benefits have enabled us to be among the fastest growing and most well recognized Microsoft Gold Partners consulting organizations in America and to build an international presence for providing remote IT support. If you are a certified computer support professional or information technology expert with an orientation towards a customer service and strong people skills, consulting professionals should consider Progent a chance for adding to your professional skills, developing a more rewarding lifestyle, and achieving economic success.
Find Out More Details Concerning Working with Progent
Follow these pages to find out more information about Progent's work openings, business philosophy, operational conditions, compensation model, and benefits packages:
Consulting Positions at Progent
Progent is looking for a range of full-time employees such as solutions-driven Microsoft MCSE, MCSA, and MCP computer consultants; network consultants with CCIE credentials; and specialists in fault-tolerant system architecture with backgrounds in mobile connectivity, wireless integration, non-stop environments, business continuity solutions, data protection, and VMware technology. We are also looking for desktop support technicians, remote troubleshooting specialists, and CISA or CISM certified security professionals. We are also hiring experienced managers and administrators who can perform efficiently in Progent's high-growth, virtual office model. Find out additional details about full-time consulting work at Progent by visiting Consulting Positions at Progent.
Freelance Opportunities with Progent
Progent works with freelance professionals with specialized expertise and working experience in important information technology topics beyond Progent's main technical focus. Our Experts Team employs contractors who offer consulting and programming services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with non-Microsoft operating systems such as Linux, Apple OS, or Sun, or can provide expert help in areas like telecommunications, web site development, EDI, eCommerce, or database management. Independent contractors qualified by us coordinate with our full-time professionals to deliver comprehensive solutions for small company networks. To learn more information about contract jobs with Progent's Experts Team, go to Contracting Jobs at Progent.
How We Are Exceptional
Progent has managed to recruit the top consulting talent by being unique. With a powerful blend of enterprising drive, insistence on customer success, utilization of advanced technical tools, and a flexible business model that offers life-style options for our team members, Progent creates a stimulating setting for select individuals who have a desire for rapidly enhancing their professional skills to create concrete solutions for a variety of businesses and network environments. Find out additional details about how we are unique by visiting Reasons That Progent Is Exceptional.
Our Virtual Office Business Model
Progent's virtual office environment provides advanced technical tools that allow remote access, wireless communication, easy access to Progent's support databases, and instant collaboration with talented colleagues to allow you to handle challenging network problems. Progent's virtual office model enables you to focus on delivering IT solutions instead of dealing with traffic and helps you nurture lasting client relationships by enabling you to come up with quick, viable, and affordable solutions. To find out additional details concerning Progent's virtual office network, go to Progent virtual Office Work Environment.
Compensation Model and Benefits
Our compensation model is based on revenue sharing. What you make is entirely based on the revenue you generate. Consultants have the option of focusing on quality of life and electing to work at an easy pace, using our versatile structure to make time for personal enthusiasms, or you can take advantage of the chance to make significant income by hard work and long consulting time. Progent also provides full family health care insurance plus many other benefits. Learn more information about Progent's compensation model and benefit packages by going to Progent Compensation and Benefits.
Employment at Progent Questions and Answers
For replies to common questions about becoming employed by Progent, visit Jobs at Progent Questions and Answers.
Below is a list of our available job opportunities:
Code
Description
A09
Operations Administrator Job
Progent is looking for a motivated individual for the work-at-home position of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling expense and asset management responsibilities for a small, quickly expanding business.
Information Technology Hiring Manager Position
Progent is seeking an experienced administrator tasked with recruiting technical personnel to work with Progent's group of network support engineers who provide information technology outsourcing and engineering support assistance to customers worldwide.
Technical Response Center Coordinator Position
Progent is hiring a talented individual for the job of Technical Response Center (TRC) Coordinator working with an innovative high tech company in a dynamic environment. The TRC Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number calls and must present a professional and sympathetic attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, including duties such as First Service follow up calls. The Customer Services Administrative Assistant carries out an assortment of administrative duties for the Director of Customer Services to ensure Progent provides exceptional client service.
Market Development Representative Job
The Business Development Representative is a senior level sales manager responsible for selling Progent's broad array of IT outsourcing and consulting offerings and functioning as the front-line customer interface. The Business Development Representative is a key part of the management group, working in sync with the President and Directors and Managers to ensure that business goals are accomplished and that top notch services are provided to Progent's customers.
Senior Network Consultant, MCSE Job
Progent is looking for an experienced, Microsoft-certified support engineer to join Progent's core group of consulting professionals. You must have people skills as well as network expertise and must be success driven.
Desktop Engineer Jobs
Progent is looking for a Desktop Support Expert to assist Progent clients to provide service to all users of workstation and laptop computers powered by Microsoft Windows 2000, Vista, and XP technology. Work cooperatively with customer's management or IT staff or under the supervision of a Progent Senior Engineer to help the customer's workers.
Senior Remote Support Engineer Job
Progent is looking for a Senior Remote Support Expert to work with a range of small business clients to manage and service IT systems remotely, utilizing sophisticated tools including MS Windows 2K/2003 and Microsoft's .NET product family.
Senior Online Technical Support Engineer Jobs in Australia
Progent is seeking a Senior Remote Network Support Specialist in Australia to help a variety of worldwide clients to manage and support IT networks by phone or online access.
Senior Cisco Consultant Jobs
Progent is looking for a Certified Cisco Consultant with Cisco CCIE, CCNP, or CCNA credentials to join Progent's staff of experts to assist customers to plan, install, maintain, and repair small business networks that incorporate Cisco products.
Senior Security Engineer Positions
Progent is seeking a Senior Security Consultant with CISA or equivalent security certification to join Progent's team of experts to offer customers comprehensive security services including system security evaluation, penetration testing, security strategy, network monitoring, security modeling, access control systems expertise, business processes security, and disaster recovery planning.
If you would like to ask about any job listed above, please send your resume to jobs@progent.com. Be sure to copy the job codes of the jobs that interest you.
Details Concerning Jobs with Us
Staff Jobs for Network Engineers, Desktop Support Technicians, Security Consultants, and Remote Support Professionals Progent wants to find staff-level, solutions-driven Microsoft certified engineers with Microsoft MCSE, MCSA, or MCP credentials; Cisco certified system engineers with Cisco CCIE, CCNP, or CCNA certification; security consultants with CISSP, CISM, or CISA or comparable security certification; and high-end network design experts with experience in mobile access, wireless connectivity, high availability, disaster recovery, information preservation, and server virtualization. Progent also is looking for employees to join our staff of desktop service specialists and remote troubleshooting experts. In addition, We are hiring experienced administrators who can perform effectively in Progent's fast-paced, virtual office culture.
By maintaining a staff of talented and dedicated consultants, delivering world-class client care, and following a competitive value-based pricing model, Progent has been able to increase our customer list dramatically while delivering professional support to hundreds of companies in the San Francisco area and throughout the United States. An advanced virtual office environment, a common information base, and a team strategy for problem solving have helped Progent to maintain a skilled consulting team and a loyal client base.
For a network consultant with troubleshooting experience, joining Progent or working for our clients will expand your knowledge through cooperation with our staff of mutually supportive, expert engineers. Our commitment to delivering network consulting and computer help to small and midsize organizations will give you the opportunity to work intimately with decision makers and contribute appreciably to the success of dynamic businesses.
We are hiring technical professionals who can show recognized credentials in their special focus. So, if you are a Microsoft expert, you should have your Microsoft Certified Systems Engineer certificate. In the case of Cisco professionals, show us your CCIE or CCNP credential. For security, you should show you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or other leading security credentials. Of course, Progent is aware of “paper MCSEs.” However, simply because a credential does not ensure excellence is no excuse for not owning one. If you have mastered your field, then the majority of these certifications should be no challenge. The point is that if you call yourself an expert, then clients expect certifications. We will broadcast your talents, but you must have standard certifications for us to market. If you stand adamantly against the idea of certifications, Progent can understand and honor your opinion, but you are probably not an appropriate fit.
Freelance Work for Certified Experts for Windows, Apple OS, Linux-based, and Sun Technology For over two decades, our consulting professionals have provided low-cost and effective network consulting services for small businesses in the San Francisco Bay Area and across the United States. An advanced virtual office environment, a shared support database, and a collaborative philosophy for problem solving have helped us to build a talented consulting group and quickly grow a satisfied client base.
The Experts Team is Progent's way to provide clients the services of specialized information technology support engineers who have advanced knowledge and work background in important technologies beyond Progent's primary focus in network infrastructure and security. Experts Group consultants are often freelance engineers and sometimes "moonlighters" who are carefully certified by Progent to collaborate with our staff engineers to deliver end-to-end, world-class information technology services to small companies. We are continually enhancing our Experts Team to meet the particular requirements of our clients.
Progent's Experts Team now provides consulting in these areas:
Apple OS integration and programs
Consulting for Linux, UNIX, and Sun Solaris environments
MRP, Enterprise Resource Planning, or CRM expertise
Mission-critical and vertical application support
CIO, business analyst, and project logistics outsourcing
Custom applications design and deployment
Web, electronic business, Electronic Data Interchange, and client information portal design and integration
SQL support and performance help
Management intelligence consulting
Telecommunications systems support
Advantages of becoming part of Progent's Experts Group include:
By associating with Progent, you get to benefit from the impact of Progent's dramatic growth and top-notch recognition in the marketplace. By having a team of skilled and dedicated consultants, providing excellent client care, and following a proven, ROI-focused pricing model, we have quadrupled our customer base during the last several years and Progent now delivers consulting services to hundreds of businesses in Northern California and throughout the U.S.
Progent's experienced marketing staff takes care of all facets of marketing your services and technical expertise into our rapidly expanding customer base, so you spend less time signing up customers and more time generating revenue.
Progent will assist in relationship building between you and our core team of expert Microsoft and Cisco qualified engineers who act as the gateway to the decision makers among our customers.
Our sales and administration teams will take care of the complete selling and engagement process, from lead generation, job qualification, client needs definition, capabilities matching, job scoping proposal generation, agreement negotiation and execution. Your exclusive responsibility is on delivering top-quality consulting service.
We will provide you access to Progent's sophisticated virtual office environment, offering convenient meeting/work locations throughout the San Francisco area, and data and voice connectivity throughout the U.S.
You will have access to Progent's vast database, best practices processes, abundance of professional documents, and the aggregate experience from one of Northern California's largest pool of experienced consulting engineers.
We will pass on partner-only benefits from top technology companies such as Microsoft and Cisco, including free ordiscounted educational seminars, web connections to restricted vendor support tools and product support resources, and on-line internal use programs for training or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to become part of our Experts Group, but Progent has these requirements to join:
You must show a proven track record as a consultant operating on your own in your area of specialization, including at least a two year record of successful contracting projects and/or have an active client base to which you currently provide ongoing consulting activity.
You should demonstrate that you are an expert in your area of concentration, including showing a long work-related record and strong referrals, and have up-to-date manufacturer and/or industry professional qualifications.
You need to be able to present yourself in a professional way and be self motivated and confident in your abilities. You should have excellent people skills and understand how to operate efficiently alone or as a member of a group.
You need to know how to articulate realistic expectations to customers and fellow Progent team members and you need to know how analyze jobs, create project plans, and define reasonable time lines.
Enhance Your Skills with Advanced Technology and Joining the Top Group of Computer Consultants Progent's productive atmosphere will make you a better consultant by improving your technical skills and increasing the loyalty of your clients. Progent makes good on this promise by recruiting the best consulting talent for you to work with, providing an advanced system infrastructure, running specialized application utilities to deliver the highest quality of support, and by optimizing proven business models for attracting and maintaining clients.
The main factor that separates Progent from typical network support companies is the high caliber of our service staff. Among the 50 or so consulting experts who have joined Progent, we have assembled the best expertise covering a wide array of technologies. Be it Microsoft Windows, Cisco firewalls, corporate security, Apple, Linux, server virtualization, or other key technologies, we engage professionals who can help you to be successful on larger projects by combining the aggregate experience of Progent's group of experts.
To ensure the success of our team, we invest heavily in providing the most powerful tools to do the job efficiently. Progent will leverage information technology to an extraordinary degree and our advanced virtual office environment enables seamless communications, collaboration, and information exchange with fellow Progent team members — all from home-based or mobile offices. You don’t throw away time or lose income with regular drives to a conventional office building, and any driving you do for on-site client work is determined by your time table, not ours. The best benefit is that much of Progent's consulting services can be performed remotely, representing maximum productivity for billable time. In fact, some of our staff do off-site consulting only.
Our operations are set up for reacting quickly and effectively to customer requirements via information exchange and cooperative problem solving. Although Progent's engineers work with a great deal of independence, dispatching is unified, customer issues and solutions are carefully monitored, documented, and organized for easy reference, up-to-date engineer schedules are broadcast to facilitate team tasks and enable trouble escalation, and customer approval is always monitored. We strengthen the feeling of connection via periodic workgroup meetings and quarterly company-wide events.
Most of Progent's team is located throughout California, however Progent is attracting a quickly expanding group of consulting experts from across America. Our virtual office environment eliminates regional obstacles that limit the productivity of traditional company structures. We enhance the package by offering a full employee care program to ensure the physical health and financial welfare of our team members and their relations.
Not only do we have world-class consulting professionals, Progent's sales and operations groups match the excellence that characterizes Progent. These high-performance factors behind Progent’s growth are helping us to identify and sign up the 50-60 new customers we are currently engaging each month. We recently marked the providing of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also an effective marketing organization.
Having a passion for technical excellence is a cornerstone for success with Progent. A career in consulting will push you to enhance your skills more than is possible in any other position in network technology. Being confronted by a continual series of technical challenges is what makes professional support interesting. Customers rely on consultants to perform the toughest jobs. Creative tasks, advanced deployments, puzzling or chronic problems, and difficult upgrades are the basis for what we do daily. With us, you will not stagnate or be narrowly defined, as is all too common for computer professionals in traditional corporate jobs. You will wake up every day enthusiastic about the challenges to come.
On the way, you will work with some great people, both by building close customer relationships and by operating closely with other Progent team members, where you will learn from and contribute to their growth. Of course, technology is vital, but we are a relationship-focused company through and through. If you do not have excellent communications skills or enjoy cooperating with a diverse assortment of people, then we are probably not a good match.
If this sounds good to you, we invite you to contact us about our vision of the new paradigm of network consulting.
Enjoy Lifestyle Improvements and Professional Prowess with Progent's Advanced Virtual Office Environment Progent believes that a well designed and executed information system is a pivotal factor for enabling any firm's success, and we follow this belief in our own system infrastructure. We have built a non-stop virtual office network that allows Progent's staff engineers and certified contractors to offer rapid and efficient support, cooperate easily on sophisticated jobs, and experience career and private maturity from acting as a member of a dynamic business culture of personal drive and freedom.
Progent’s IT outsourcing packages provide economical computer support for mid-size businesses. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or building a web-based business application, outsourcing your network technical services can reduce expenses and minimize risks, allowing network support expenses to grow in a more moderate and controlled fashion than is feasible by amassing a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network foundation for your vital Windows-based business software such as Office XP, Office 2003, and Microsoft Office 2000.
Linux, Windows Technology Consulting Services IT Services
If your business computer system combines Linux-based products platforms with MS Windows, Progent can assist you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy administration, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows integration support offerings feature IT architecture configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote network support and repair, on-site technical support, and help desk call center support.
Progent offers national online phone support and troubleshooting services for companies who run Sun Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft technology. Remote IT help provides optimum leverage for your information technology dollar by preserving user efficiency and shortening the hours billed for computer repair services. Sophisticated remote support utilities and skilled service specialists and engineers combine to enable Progent to solve most IT issues without wasting time and money by going to your location. In most of cases your network issues can be dealt with over the phone or via a mix of telephone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP qualified security specialists to help with the most challenging system problems.
Key features of Microsoft Dynamics Great Plains software include a modular design that allows you to license only the components you require, a standardized foundation built on Microsoft technologies to protect your investment and offer a highly integrated environment, enhanced reporting capabilities that permit you to monitor all operations, income and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate data from virtually any database or workstation application into Microsoft GP, and an open design that makes it possible to develop custom applications. Progent can show you how to set up and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can offer expert Great Plains support professionals to show you how to convert the powerful features of Great Plains software into a productive business solution.
Progent’s Cisco VoIP professionals offer experienced planning, deployment and troubleshooting services for Cisco VoIP technology. Cisco Architecture for Voice Video and Integrated Data technology provides the infrastructure and tools for creating a single converged network that can handle voice, video, and data traffic at the same time. AVVID offers this capability while maintaining a high degree of system uptime, QoS, and protection. Important benefits of IP communications systems based on Cisco AVVID VoIP architecture include a flexible, interoperable migration ability that allows you to choose IP Communications products that address your existing requirements, while offering an easy route for speeding up IP adoption, QoS structures that help ensure high voice quality via tight control of delay, loss and jitter, and system management products that provide network administration, operations, repair, set up, fault tracking, and element management. Progent’s Cisco-qualified network consultants can show you how to implement a robust Voice over IP phone system built around Cisco IP PBX and Cisco IP Telephony products. Progent’s VoIP experts can help you select and deploy Cisco software that makes sense for your small or medium size business, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server requires a computer consultant with real-world background planning and building cohesive, comprehensive business technology solutions. Progent's SBS Server consultants have an average of over 10 years of background supporting computer networks based on Microsoft platforms. This experience assures you success in installing, administering, and maintaining IT solutions that incorporate the Microsoft SBS 2003 suite of servers and applications.
Progent provides national urgent help and consulting services for companies that operate Apple Mac networks or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Remote IT help provides maximum return for your information technology dollar by extending user efficiency and limiting the hours charged for network repair services. Advanced remote support utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and money by traveling to your location. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of telephone support and remote access. Progent can make available Cisco certified CCIE network experts and CISM and CISSP certified security professionals to assist with the most challenging network issues.
Global Information Assurance Certification was established in 1999 to certify the skill of computer security engineers. GIAC's goal is to verify that a certified professional has the knowledge necessary to provide services in vital areas of system, information, and software security. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent can provide the expertise of GIAC certified security engineers for any of the security services addressed within GIAC accreditation programs such as assessing IT infrastructure, incident handling, traffic analysis, and web application security.
Progent's Microsoft-certified support staff offers network help and information technology consulting services for Microsoft Operations Manager and for the expanding line of Application Management Packs that bring the benefits of MOM to a broad range of vital services. Progent offers consulting for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to bring small information systems maximum availability, protection and speed. Progent can help you benefit from MOM by performing needs assessment, deployment, configuration, special programming, troubleshooting, Help Desk outsourcing, security consulting, and administration. With over five years of experience with the NetIQ platform upon which Microsoft Operations Manager is built, Progent's network consulting professionals can provide small businesses world-class expertise with MOM.
Progent's work environment will make you a more capable professional by improving your information technology knowledge and boosting the satisfaction of your customers. Progent makes good on this promise by attracting the top professional talent for you to work with, offering an advanced system architecture, using proprietary application utilities to deliver the maximum level of service, and by optimizing proven operational models for attracting and retaining clients.
Progent's Microsoft-certified consultants have 18 years of experience providing e-mail, electronic messaging and telecommunications/email integration solutions for San Francisco Bay Area companies. Progent offers economical Microsoft Exchange 2003 Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support services can aid you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2003 or Microsoft Exchange Server 2000. In addition Progent offers Windows XP and Vista desktop Microsoft Mail consulting for Exchange and Outlook and can show you how to set up Microsoft Outlook 2003, Outlook 2000, Microsoft Outlook XP, and Outlook Web Access (OWA). For email virus protection and spam blocking, Progent offers expertise with Postini spam filtering and Trend Micro Scanmail. Progent is a Postini Managed Service Provider (Postini MSP). As a Postini aggregator, Progent can help small companies benefit from Postini’s advanced spam blocking solutions.
Progent’s data center IT services are intended for companies with hardware housed at IDCs or data center co-location hosting facilities and in need of on-demand on-site service at the colo facility as well as remote support from Microsoft and Cisco certified professionals. Progent provides a full array of Internet Data Centers and IDC and co-location consulting services such as network topology evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications networking, development and installation of high availability systems, architecting and implementing layered security structures, firewall configuration and support, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.
