Career and Subcontract Opportunities with Progent Work for EXperienced Network Consultants, Computer Service Technicians, Security Experts, and Application Developers
One of the top IT consulting companies for small and midsize business networks, Progent manages a large team of talented support experts who focus on mainstream IT areas including:
Microsoft Windows products
Cisco routers, switches, PIX firewalls, plus VoIP and VPN products
Enterprise security consulting
Advanced connectivity architecture
Remote troubleshooting and network management
Progent's Experts Group, which contracts independent consultants certified and coordinated by Progent, offers exceptionally refined skills covering a wide range of key business areas and network solutions that include:
Macintosh networking and applications
Support for Linux-based, UNIX-based, and Sun Solaris environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Strategic and vertical program support
Chief Information Officer, business analyst, and project management outsourcing
Custom program development and integration
Web site, eCommerce, Electronic Data Interchange, and client information portal design and integration
DBM management and performance consulting
Business intelligence expertise
Telecommunications systems support
Creative models for attracting customers, providing service, maintaining a dynamic working environment, and offering generous compensation have enabled Progent to become one of the fastest growing and most well respected Microsoft Gold Partners consultant organizations in America and to build an international presence for providing remote IT support. If you are a certified IT support professional or network expert with an orientation towards a client service and excellent people skills, consultants should consider Progent an opportunity for adding to your technical knowledge, living a more rewarding career, and achieving financial security.
Find Out More Information Concerning Jobs with Progent
Follow these pages to learn additional information concerning our job opportunities, company philosophy, operational conditions, compensation model, and benefits packages:
Full-time Careers at Progent
We are looking for a range of full-time workers including solutions-driven Microsoft MCSE network consultants; network consultants who have Cisco CCIE credentials; and consultants for fault-tolerant network design with experience in mobile access, wireless networking, high-availability systems, business continuity solutions, data protection, and virtual servers. We are also hiring desktop support experts, off-site service specialists, and CISSP, CISM, or CISA accredited security professionals. We are also hiring experienced managers and administrators able to operate efficiently in Progent's high-growth, virtual office environment. Find out more details concerning staff professional services work at Progent by going to Consulting Positions at Progent.
Contract Work at Progent
Progent works with freelance professionals with specialized expertise and hands-on experience in important information technology topics beyond our primary service concentration. Progent's Experts Group includes independent consultants who offer consulting and development services for mission-critical applications such as MRP, Enterprise Resource Planning, or CRM; have specialized knowledge of popular operating systems such as Linux, Macintosh, or Sun, or offer world-class skills in technologies such as telecom, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance consultants certified by Progent cooperate with Progent's staff engineers to provide comprehensive IT services for small and midsize business networks. In order to find out additional details about freelance opportunities with our Experts Consulting Group, see Contracting Jobs at Progent.
Ways That Progent Is Different
Progent has managed to attract the best professional talent by being unique. With an innovative blend of entrepreneurial spirit, commitment to customer satisfaction, use of advanced technical tools, plus a flexible business model that allows for quality-of-life options for Progent's team members, Progent creates a stimulating environment for select individuals who posses a desire for rapidly improving their professional abilities to deliver concrete benefits for a variety of organizations and network environments. Learn additional details concerning how we are exceptional by going to How Progent Is Different.
Our Virtual Office Business Model
Progent's virtual office model utilizes sophisticated technologies that allow off-site support, wireless communication, easy availability of our knowledge bases, and close cooperation with talented team members to help you to deal with business-critical network problems. Our virtual office model enables consultants to focus on providing service instead of fighting traffic and lets you build successful customer relationships by permitting you to provide fast, viable, and affordable solutions. In order to learn more details about Progent's virtual office business model, refer to Progent virtual Office Work Environment.
Compensation Model and Benefit Programs
Progent's compensation is based on revenue sharing. The money you earn is directly determined by what you contribute. Consultants have the option of focusing on life style and choosing to work at an easy pace, utilizing our versatile schedule to make time for personal pursuits, or you can take advantage of the chance to earn considerable income by persistent effort and lots of hours. Progent also provides complete family health care insurance plus numerous additional benefits. Find out additional details about our compensation and benefits by going to Our Compensation and Benefit Programs.
Consulting at Progent Frequently Asked Questions
To see replies to common questions about being employed by Progent, refer to Jobs at Progent Frequently Asked Questions.
The following is a list of our available job openings:
Code
Job Description
A09
Operations Administrator Job
Progent is looking for a motivated person for the work-at-home role of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, quickly growing business.
Information Technology Hiring Manager Position
Progent has an opening for an experienced administrator responsible for hiring IT experts to join Progent's group of network support specialists who offer IT outsourcing and engineering consulting assistance to customers globally.
Technical Response Center Coordinator Position
Progent is hiring an experienced individual for the position of Technical Response Center (TRC) Coordinator working with an innovative technical services business in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming TRC and Main number calls and must project a professional and sympathetic attitude in the start up of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, including duties such as First Service follow up interviews. The Customer Services Administrative Assistant carries out an assortment of administrative responsibilities for the Director of Customer Services to ensure Progent delivers the best possible customer care.
Business Development Manager Jobs
The Business Development Representative is a top level sales executive charged with selling Progent's broad range of IT outsourcing and consulting services and acting as the primary customer liaison. The Business Development Representative is a member of the executive group, working closely with the CEO and Directors and Managers to make sure that corporate targets are met and that the highest level of services are provided to our customers.
Senior Network Consulting Expert, Microsoft Certified Systems Engineer Jobs
Progent is looking for an experienced, Microsoft-certified support professional to join Progent's full-time staff of consulting professionals. You must have communication skills plus network expertise and must be solutions oriented.
Desktop Support Expert Job
Progent is seeking a Desktop Support Expert to work with Progent clients to support all users of workstation and laptop PCs based on MS Windows 2K, Vista, and Windows XP technology. Work collaboratively with customer's management or IT group or under the supervision of a Progent Senior Consultant to support the customer's workers.
Senior Remote Support Engineer Job
Progent is seeking a Senior Remote Support Specialist to assist a range of small business clients to manage and service IT networks on-line, utilizing state-of-the-art technology including MS Windows 2000/2003 and the MS .NET product family.
Senior Online Technical Support Expert Job in Australia
Progent is seeking a Senior Remote Support Engineer in Australia to work with a range of Progent's international customers to manage and service IT networks by telephone or online access.
Certified Cisco Engineer Positions
Progent is seeking a Senior Cisco Engineer with CCIE or CCNA credentials to work with Progent's staff of experts to help clients to design, implement, maintain, and troubleshoot IT networks based on Cisco technology.
Senior Security Engineer Job
Progent is seeking a Certified Security Consultant with CISSP or similar security certification to join Progent's team of professionals to offer small businesses a full range of security services including system security evaluation, penetration testing, security planning, network monitoring, security modeling, access management systems consulting, operations security, and business continuity planning.
If you want to apply for any job shown above, please send your resume to jobs@progent.com. Be sure to copy the job codes of the positions that interest you.
Details About Jobs with Us
Fulltime Work for Network Consultants, Desktop Service Specialists, Security Experts, and Online Support Professionals Progent is seeking to find fulltime, results-oriented Microsoft certified engineers with MCSE or MCP certification; Cisco certified system consultants with Cisco CCIE credentials; security professionals who have CISA or equivalent security credentials; and high-end network architecture experts with experience in mobile access, wireless connectivity, high availability, disaster recovery, information preservation, and virtual servers. Progent also is hiring professionals who can work on Progent's team of helpdesk support specialists and remote troubleshooting professionals. In addition, We are hiring talented administrators who can operate effectively in Progent's fast-paced, virtual office environment.
By maintaining a team of skilled and motivated consultants, providing attentive client care, and following a strong results-focused pricing model, Progent has been able to increase our customer base rapidly while providing professional support to hundreds of businesses in Northern California and throughout the United States. An advanced virtual office network, a shared information database, and a team approach to problem solving have allowed Progent to retain a skilled consulting team and a satisfied customer list.
For a network professional with technical support expertise, teaming with Progent or helping Progent's clients will expand your skills through interaction with Progent's staff of mutually team-oriented, expert consultants. Progent's focus on providing network expertise and computer support to small organizations will give you the chance to collaborate intimately with key players and add significantly to the growth of exciting companies.
Progent is looking for consultants that have recognized certification related to their technical focus. For example, if you are a Microsoft consultant, you should have earned your Microsoft Certified Systems Engineer certificate. For Cisco consultants, have your Cisco Certified Internetwork Expert or Cisco Certified Network Professional certificate. For network security, you should show you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or one of the other top security certifications. Naturally, we are familiar with "paper experts". However, the fact that a certificate can not ensure expertise is no excuse for not owning one. If you know your stuff, then most of these certifications should be no challenge. The bottom line is that if you are a professional, then customers expect certifications. Progent will broadcast your talents, but you need to have basic certifications for us to work with. In case you stand adamantly against the concept of certifications, Progent can sympathize with and respect your opinion, but you are likely not an appropriate candidate.
Contract Jobs for Certified Application Specialists for Windows, Apple OS, Linux-based, and Sun Solaris Technology For over 20 years, Progent's information technology professionals have provided low-cost and successful computer consulting services for businesses in the San Francisco Bay Area and across the U.S.. An advanced virtual office network, a common technical knowledge base, and a collaborative approach to problem resolution have enabled us to build a strong staff and dramatically expand a loyal client base.
The Experts Team is our way to offer customers the services of expert computer consulting professionals who have in-depth skills and field background in important technologies beyond Progent's primary focus in system support and security. Experts Team members are typically freelance engineers and sometimes "moonlighters" who are thoroughly certified by Progent to work closely with our staff consultants to provide end-to-end, world-class network services to small and midsize businesses. Progent is continually enhancing our Experts Group in order to meet the particular needs of our clients.
Our Experts Team currently provides support in these areas:
Macintosh integration and programs
Consulting for Linux-powered, UNIX, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Strategic and vertical application help
Chief Information Officer, management information analyst, and project logistics services
Special program development and deployment
Web, electronic business, EDI, and customer portal design and deployment
DBM management and efficiency consulting
Management information expertise
Telecommunications architecture consulting
Benefits of being part of Progent's Experts Team include:
By associating with Progent, you get to leverage the momentum of our explosive growth and excellent recognition in the industry. By maintaining a team of talented and committed professionals, providing attentive client care, and following a proven, ROI-focused pricing structure, Progent has quadrupled our customer base during the past few years and Progent now provides professoinal support to hundreds of companies in Northern California and throughout the U.S.
Our veteran marketing team handles all aspects of promoting your skills and areas of expertise into our rapidly expanding client base, so you spend less effort finding clients and more time generating revenue.
Progent will facilitate communications between you and Progent's core team of expert Microsoft and Cisco certified engineers who are the gateway to the influential managers among our customers.
Our selling and operations groups will manage the complete selling and contracting cycle, from opportunity identification, project approval, client requirements description, capabilities matching, project analysis proposal generation, contract negotiation and generation. Your entire responsibility stays with delivering top-quality consulting expertise.
Progent will provide you access to our advanced virtual office environment, offering convenient conference locations throughout Northern California, and data and voice connectivity throughout the U.S.
You will have access to Progent's extensive knowledge base, best practices procedures, abundance of template-deliverable publications, and the aggregate experience from one of Northern California's largest independent groups of expert consulting engineers.
We will pass on special benefits from leading technology companies including Microsoft and Cisco, including no-cost ordiscounted training classes, web access to restricted vendor support utilities and product maintenance resources, and downloadable in-house use programs for training and/or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no charge to become part of our Experts Group, but we do have the following qualifications to join:
You should have a strong background as a consulting professional operating independently in your area of specialization, including a minimum two year record of successful contracting projects and/or have your own active customer base for whom you now provide continuing consulting activity.
You need to demonstrate that you have expertise in your area of concentration, which includes showing an extensive task-relevant history and strong references, and have up-to-date manufacturer or industry professional qualifications.
You need to be able to carry yourself in a professional way and be self driven and confident in your skills. You must have excellent people skills and be able to operate effectively by yourself or as part of a team.
You must know how to communicate realistic expectations to clients and other Progent consultants and you must know how analyze projects, create project plans, and define reasonable time lines.
Enhance Your Abilities with Advanced Technology and Working with the Top Group of Computer Consultants Progent's company culture will make you a better consultant by enhancing your technical knowledge and boosting the satisfaction of your customers. Progent makes good on this promise by recruiting the best professional experts for you to work with, offering a state-of-the-art system infrastructure, using proprietary application utilities to enable the maximum quality of support, and by streamlining our business structures for attracting and keeping clients.
The decisive factor that distinguishes Progent from typical consulting firms is the quality of our consulting team. Out of the 50 or so consultants who have teamed with us, we have assembled top talent covering a broad range of technical areas. Be it Microsoft servers, Cisco switches, network security, Mac, Linux, virtual servers, or other crucial application, we deploy professionals who can enable you to be effective on major projects by combining the collective experience of Progent's group of professionals.
To promote the success of Progent's team, we invest significantly in making available the most powerful technology to do the work properly. We will leverage technology to an impressive extent and our state-of-the-art virtual office infrastructure allows seamless connectivity, cooperation, and information sharing with fellow Progent team members — all from home-based or on-the-road offices. You don’t waste time or forfeit income with daily commutes to a physical office, and all travel you do for on-site client jobs is determined by your time table, not ours. The most attractive benefit is that most of Progent's support services can be performed remotely, representing 100% efficiency for income-producing hours. In fact, some Progent team members do remote consulting exclusively.
Our operations are set up for reacting quickly and effectively to customer needs through knowledge sharing and collaborative problem solving. Although our engineers work with a great deal of independence, resource allocation is centralized, customer problems and solutions are carefully monitored, recorded, and archived for convenient retrieval, current engineer schedules are broadcast to streamline group projects and enable trouble escalation, and client satisfaction is always monitored. We reinforce the sense of cooperation through periodic workgroup meetings and quarterly corporate events.
The majority of Progent's consultants are situated across California, however Progent is building a quickly expanding team of consulting professionals throughout the U.S. Progent's virtual office infrastructure eliminates regional boundaries that restrict the efficiency of conventional business models. We complete the package by providing a full employee care plan to promote the health and economic security of our employees and their relations.
Just as we have awesome consulting professionals, Progent's marketing and operations groups live up to the high standards that is Progent. These high-performance contributors to Progent’s success are helping us to target and land the scores of new customers we are now acquiring every month. We lately marked the delivery of support to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong sales organization.
Possessing a commitment to technical excellence is a cornerstone for success with Progent. A job in consulting will push you to learn more than is possible in any other position in network technology. Being exposed to a steady stream of network challenges is what keeps professional support interesting. Customers choose a consultant to perform the toughest jobs. Innovative projects, advanced implementations, puzzling or chronic issues, and tricky upgrades are the foundation for what we do daily. With us, you will not stall or be pigeonholed, as is all too typical for network engineers in ordinary corporate roles. You will wake up every day enthusiastic about the opportunities ahead.
Along the way, you will work with some wonderful people, both by building close client contacts and by operating in conjunction with other Progent consultants, where you will learn from and add to their growth. Yes, technology is vital, but we are a relationship-oriented organization heart and soul. If you don’t have excellent people skills or enjoy working with a diverse group of people, then we are in all likelihood not a good match.
If this seems good to you, we invite you to talk to Progent about our vision of the new paradigm of network consulting.
Enjoy Quality of Life Improvements and Professional Prowess with Our Sophisticated Virtual Office Infrastructure Progent believes that a carefully architected and executed information system is a pivotal factor for accelerating any firm's success, and Progent follows this credo in our own network infrastructure. Progent has created a non-stop virtual office network that enables our staff consultants and authorized contractors to deliver fast and effective service, collaborate closely on complex jobs, and experience career and personal growth by being a member of a dynamic company ethos of self motivation and independence.
Progent’s IT outsourcing packages offer affordable network support for mid-size corporations. Whether it includes designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing network service budgets to increase in a more linear and controlled fashion than is feasible by amassing a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a protected and highly available system architecture for your critical Windows-based applications including Microsoft Office XP, Office 2003, and Office 2000.
Progent provides expertise for security analysis software such as Microsoft Baseline Security Analyzer for performing a variety of programmed system testing scans to identify possible security gaps. Progent has broad experience with security auditing tools and can show you how to understand audit reports and respond effectively. Progent can help you design protection into your company processes, configure scanning software, define and implement a secure network architecture, and recommend procedures to maximize the security of your network. Progent's security engineers are available to help you configure a firewall, design secure remote connectivity to email and business applications, and install virtual private network. Progent's accredited security experts can also validate the security of web applications and can conduct comprehensive information security assessments of company-wide security to determine your company's compliance with recognized industry security standards such as FISMA, NIST, and ISO 17799.
If your company is developing UNIX or Linux software in an environment that has MS Windows-based processors, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to focus on your area of high-value know-how without the constant hassle of managing your company information system. By using smart network monitoring and by delivering remote and in-person support when your company needs it, Progent offers an affordable alternative for managing an IT network that features high availability, security, and performance. Progent's Linux developer assistance offerings feature full-service it outsourcing, virtual server infrastructure, remote and in-personservice and repair, network monitoring services, and help desk call center services.
Progent can help you prepare and execute an efficient migration to Microsoft Dynamics GP 10.0 so that you retain your information, improve your security, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics Great Plains.
Progent is a Registered Cisco Partner offering expert certified engineers ready to help you to deploy or troubleshoot Cisco-based networking solutions. As a Registered Partner for Cisco Systems, Progent offers the expertise of Progent's on-staff CCIE-certified professionals who have experience in designing, implementing and troubleshooting networking solutions powered by Cisco products. Because Progent is also a Microsoft Gold Partner and offers expert help for a broad range of commercial software, Progent can help you develop comprehensive information technology solutions that maximize the business benefit of your network. Cisco's industry-leading selection of connectivity solutions familiar to Progent includes PIX and ASA family firewalls, secure broadband and multi-function routers, Cisco Aironet wireless access points, wired and wireless voice over IP solutions, Catalyst Series switches, plus security and Virtual Private Network technology.
Progent provides Windows Cluster Server expertise to help your company deploy fault-tolerant clustered servers that can deliver 100% uptime. Windows cluster servers for non-stop systems include Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By assisting you t create non-stop server clustering environments powered by Microsoft Windows Server 2003 Cluster, Progent’s qualified Windows engineers make sure that your fault-tolerant server clusters are set up to maximize the business value of your information system.
The Help Desk support delivery structure adopted by Progent's Technical Response Center offers small and midsize businesses an affordable alternative to dependence on independent service individuals by offering broad expertise accessible to numerous engineering teams, round-the-clock availability of urgent assistance, fast escalation to world-class engineers for handling the most intractable problems, support consistency and dependability, prompt follow through enforced by seasoned IT service managers, a choice of easy-to-use ways for initiating service jobs, and a high level of progress visibility made possible by ticket tracking and accessible via a web portal.
Cisco's security and remote access technology for small to medium sized businesses offer a full array of manageable protection products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your corporate objectives.
Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes network downtime, reduces ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.
Progent's certified security consultants can show you how to protect your Mac network through expert services such as performing security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating secure off-site and mobile connectivity, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy adapted for the specific objectives of your corporate network.
Microsoft Windows Server Update Services allows IT managers to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, setting up user's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Cisco offers an extensive product line of routers that includes appliances designed to deliver the protection, bandwidth, and availability levels demanded by small and mid-size businesses. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, including the Cisco Small Business 100, the Cisco 800 Series Routers, Cisco 2800 and 3800 Routers, as well as older 3600 and 3700 Routers.
