Full-time and Contracting Positions at Progent Work for EXperienced Network Engineers, Desktop Support Technicians, Systems Security Experts, and Application Specialists
One of the premiere IT consultant firms for small business systems, Progent manages a full-time staff of certified service experts who concentrate on core technologies including:
Microsoft Windows technology
Cisco routers, Catalyst switches, PIX firewalls, plus Voice over IP and VPN products
Network security expertise
Advanced system architecture
Off-site troubleshooting and system administration
Our Experts Group, which includes independent experts certified and managed by Progent, provides highly refined knowledge covering a wide range of key software areas and networking technologies that include:
Macintosh networking and programs
Expertise for Linux-powered, UNIX-based, and Sun Solaris environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Mission-critical and vertical program support
CIO, management information analyst, and project management outsourcing
Custom program design and integration
Web, eCommerce, EDI, and customer portal development and deployment
Database management and efficiency help
Business intelligence expertise
Telecom architecture support
Creative structures for acquiring customers, delivering service, creating an efficient company culture, and offering generous profit sharing have enabled us to become one of the fastest growing and most well recognized Microsoft Gold Partners consulting firms in the United States and to establish a worldwide organization for delivering remote network expertise. If you are an accredited IT support professional or information technology expert with a drive for a client success and excellent people skills, consultants should consider Progent an opportunity for adding to your technical skills, developing a more rewarding lifestyle, and achieving economic security.
Learn More Details Concerning Working at Progent
Follow these pages to find out more details about Progent's job openings, company culture, operational conditions, profit sharing model, and benefits:
Consulting Positions at Progent
Progent is looking for a variety of on-staff employees such as solutions-driven Microsoft MCSE and MCSA computer consultants; connectivity consultants with Cisco CCIE or CCNP certification; and specialists in fault-tolerant system design with backgrounds in mobile connectivity, wireless integration, non-stop systems, business continuity planning, data protection, and VMware technology. Progent is also hiring workstation support experts, remote troubleshooting specialists, and CISM or CISSP certified security consultants. Progent is also hiring experienced managers who can perform efficiently in Progent's high-growth, virtual office environment. Find out additional details about full-time professional services work at Progent by visiting Consulting Positions at Progent.
Contracting Work with Progent
Progent works with independent consultants with specialized knowledge and working experience in crucial IT areas outside our primary service concentration. Our Experts Team hires contractors who can provide consulting and programming support for strategic solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of popular operating systems such as Linux, Apple OS, or Sun, or can provide expert help in areas like telecom, web site development, EDI, web commerce, or database management. Independent contractors qualified by Progent coordinate with our full-time consultants to deliver comprehensive solutions for small and midsize business networks. In order to find out more details concerning freelance jobs with our Experts Team, refer to Contract Jobs with Progent.
How We Are Unique
We have managed to attract the best professional experts by being different. With a powerful blend of entrepreneurial spirit, dedication to client satisfaction, use of state-of-the-art technology, plus an independent work model that offers life-style options for our team members, Progent creates a stimulating setting for talented individuals who posses a drive for rapidly improving their technical skills to create real-world benefits for a range of organizations and network environments. Find out additional details about how we are exceptional by visiting Ways That Progent Is Different.
Our Virtual Office Work Environment
Progent's virtual office model utilizes sophisticated technologies that support off-site support, wireless connectivity, easy access to our support databases, and close collaboration with talented colleagues to allow you to solve business-critical IT problems. Progent's virtual office setting enables you to focus on delivering IT solutions rather than fighting traffic and lets you establish lasting customer relationships by permitting you to come up with quick, viable, and cost-effective solutions. To find out additional information about Progent's virtual office business model, refer to Progent virtual Office Network.
Compensation Model and Benefit Packages
Our compensation is determined by revenue sharing. What you make is entirely tied to the revenue you contribute. Consultants have the choice of concentrating on quality of life and choosing to work at an easy pace, using Progent's versatile structure to follow personal pursuits, or you can choose to make considerable income through hard work and lots of hours. Progent also provides complete family health coverage as well as many additional benefits. Find out additional information concerning Progent's compensation model and benefits by going to Our Compensation Model and Benefits.
Employment at Progent Questions and Answers
For answers to common enquiries about becoming a consultant at Progent, refer to Working with Progent Q&A.
This is a description of our current job openings:
Job Code
Description
A09
Operations Administrator Position
Progent is looking for a motivated individual for the home-office position of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling expense and asset management functions for a small, quickly growing company.
IT Recruitment Manager Position
Progent has an opening for a senior administrative executive responsible for recruiting technical personnel to work with Progent's team of computer support specialists who offer IT outsourcing and technical support assistance to clients worldwide.
Executive Assistant Job
Progent now has a work at home opening for an Executive Assistant to work with the president and owner of Progent to manage of a broad range of non-technical responsibilities including call screening, record keeping, administration, special projects, shipping time-sensitive documents, managing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making transportation bookings, and managing the president's schedule.
Technical Response Center Coordinator Position
Progent is hiring a talented individual for the position of Technical Response Center (TRC) Coordinator working with a creative high tech company in a dynamic environment. The TRC Coordinator is to be the first point of contact for incoming TRC and Main number calls and must project a professional and sympathetic attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes tasks such as First Service follow up calls. The Customer Services Administrative Assistant provides an assortment of administrative duties for the Director of Customer Services to ensure Progent provides exceptional client service.
Market Development Representative Jobs
The Business Development Representative is a senior level sales executive charged with selling Progent's broad array of IT outsourcing and consulting services and functioning as the primary customer interface. The Business Development Representative is a key part of the executive team, working closely with the President and Directors and Managers to ensure that corporate goals are met and that the highest level of services are delivered to our clients.
Senior Network Consultant, Microsoft Certified Systems Engineer Jobs
Progent is seeking a proven, Microsoft-certified support professional to become part of Progent's internal team of consulting experts. You must have communication skills as well as technical expertise and must be solutions oriented.
Desktop Engineer Job
Progent is looking for a Desktop Support Expert to assist Progent customers to help all users of workstation and laptop computers powered by Microsoft Windows 2000, Windows Vista, and Windows XP technology. Work closely with client's management or IT organization or under the supervision of a Progent Senior Engineer to support the client’s workers.
Senior Remote Support Expert Positions
Progent is looking for a Senior Remote Support Specialist to assist a variety of small business customers to maintain and service IT networks remotely, utilizing sophisticated technology including Microsoft Windows 2K/2003 and Microsoft's .NET product family.
Senior Online Technical Support Expert Jobs in Australia
Progent is looking for a Senior Remote Network Support Expert in Australia to work with a range of international customers to manage and repair computer systems by telephone or online access.
Senior Cisco Consultant Jobs
Progent is looking for a Senior Cisco Engineer with Cisco CCIE, CCNP, or CCNA certification to work with Progent's team of professionals to assist clients to design, install, manage, and repair small business networks based on Cisco products.
Certified Security Consultant Positions
Progent is seeking a Certified Security Consultant with CISSP, CISM, or CISA or equivalent security credentials to join Progent's team of experts to offer customers comprehensive security services such as network security analysis, security testing, security planning, remote monitoring, security modeling, access control systems expertise, operations security, and disaster recovery planning.
If you want to enquire about any opening listed above, you should send your background information to jobs@progent.com. Please state the code numbers of the jobs that interest you.
Additional Facts About Opportunities at Progent
Career Work for Network Engineers, Computer Support Specialists, Security Experts, and Online Help Professionals Progent is seeking to find full-time, solutions-driven Microsoft certified consultants with MCSE or MCP certification; Cisco certified system engineers with Cisco credentials; security professionals with CISM or comparable security credentials; and advanced system architecture experts with experience in mobile access, wireless networking, high availability, business continuity, information preservation, and virtual servers. Progent also is looking for employees who can work on Progent's staff of help desk support technicians and off-site troubleshooting professionals. In addition, Progent is seeking experienced managers who can operate effectively in Progent's high-growth, virtual office culture.
By maintaining a team of skilled and motivated consultants, providing attentive client care, and offering a competitive results-focused fee model, Progent has been able to expand our client base dramatically while providing consulting services to hundreds of companies in Northern California and throughout the U.S.. A sophisticated virtual office environment, a common information database, and a group approach to problem solving have allowed Progent to retain a talented consulting team and a loyal customer base.
For a network professional with troubleshooting experience, teaming with Progent or working for Progent's clients can expand your knowledge via interaction with Progent's group of highly team-oriented, expert engineers. Our focus on delivering information technology expertise and technical help to small and midsize companies will offer you the chance to work intimately with decision makers and contribute appreciably to the success of exciting businesses.
We are hiring consultants who can show recognized certification related to their special expertise. So, if you are a Microsoft expert, you must have earned your Microsoft Certified Systems Engineer credential. For Cisco experts, show us your Cisco Certified Internetwork Expert or Cisco Certified Network Professional certificate. For security, you should have you CISSP, Certified Information Systems Auditor, CISM, or other top security certifications. Of course, Progent is familiar with "paper experts". However, simply because a credential does not guarantee excellence is no reason for not having one. If you have mastered your field, then the majority of these tests should present no challenge. The crux of the matter is that if you represent yourself to be a professional, then customers expect credentials. We can promote your skills, but you should provide basic certifications for us to work with. In case you happen to be adamantly opposed to the concept of credentials, we can understand and respect your opinion, but you are probably not an appropriate candidate.
Contract Jobs for Certified Application Specialists for Windows, Macintosh, Linux/UNIX, and Sun Technology For more than two decades, our computer professionals have offered low-cost and effective network support expertise for businesses in the San Francisco Bay Area and throughout the United States. An advanced virtual office environment, a common support knowledge base, and a collaborative philosophy for problem solving have enabled Progent to retain a talented staff and dramatically grow a loyal clientele.
The Experts Group is Progent's way to provide clients the help of expert computer support professionals who have advanced knowledge and work experience in important technologies outside of our primary focus in network infrastructure and security. Experts Group consultants are often freelance engineers and occasionally "moonlighters" who have been thoroughly certified by us to work closely with Progent's in-house consultants to deliver comprehensive, enterprise-class information technology solutions to small companies. Progent is continually enhancing our Experts Team to address the particular needs of our customer base.
Progent's Experts Team now offers support in these areas:
Macintosh networking and programs
Support for Linux-based, UNIX, and Sun Solaris environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Line-of-business and vertical application help
Chief Information Officer, management information analyst, and project management outsourcing
Special applications development and integration
Web, eCommerce, Electronic Data Interchange, and client information portal design and deployment
SQL management and efficiency help
Management information expertise
Telecom systems consulting
Benefits of being part of Progent's Experts Team include:
By associating with us, you get to leverage the momentum of Progent's explosive growth and top-notch recognition in the industry. By having a team of skilled and committed professionals, providing excellent customer care, and following a strong, ROI-oriented pricing model, we have multiplied our customer base during the past several years and Progent now provides consulting services to hundreds of businesses in Northern California and throughout the U.S.
Progent's veteran marketing staff takes care of all aspects of marketing your skills and technical knowledge into our rapidly expanding client base, so you expend less effort finding clients and extra time generating revenue.
Progent will assist in communications between you and Progent's key team of expert Microsoft and Cisco qualified engineers who are the conduit to the key executives among Progent's clients.
Progent's sales and administration teams will manage the entire sales and contracting cycle, from lead identification, job qualification, client needs description, skills matching, project scoping proposal writing, contract negotiation and execution. Your entire focus is on delivering top-quality consulting expertise.
We will provide you access to Progent's sophisticated virtual office environment, offering convenient conference sites throughout Northern California, plus Internet and telecomm access anywhere in the United States.
You will have the benefit of our vast database, best practices procedures, library of professional documents, and the aggregate expertise from one of Northern California's largest independent groups of experienced network engineers.
We will pass on partner-only benefits from leading technology companies such as Microsoft and Cisco, including no-cost orlow-cost training classes, on-line connections to restricted vendor support tools and technical support resources, and on-line in-house use software for training and/or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no cost to be part of Progent's Experts Group, but Progent has the following requirements to join:
You should show a strong track record as a consulting professional working on your own in your field of expertise, including at least a two year history of successful consulting jobs and/or have an active client base for whom you currently provide ongoing support activity.
You must show that you have expertise in your area of specialization, including having an extensive work-related history and excellent referrals, and possess up-to-date vendor or institutional professional qualifications.
You should be able to present yourself in a professional manner and be self driven and confident in your skills. You must have excellent people skills and understand how to work efficiently alone or as a member of a group.
You should know how to communicate realistic goals to customers and other Progent consultants and you have to be able evaluate tasks, produce task plans, and estimate reasonable time lines.
Enhance Your Abilities with the Best Technology and Joining a Great Group of Network Engineers Progent's productive atmosphere will allow you to become a more capable professional by improving your technical knowledge and boosting the loyalty of your clients. Progent delivers on this promise by recruiting the top professional experts for you to operate with, providing a state-of-the-art network and communications infrastructure, running specialized application tools to deliver the highest quality of support, and by streamlining proven operational models for finding and maintaining customers.
The main factor that differentiates us from ordinary consulting firms is the high quality of our support professionals. Among the 50 or so consulting experts who have joined us, we have assembled top expertise covering a broad range of technologies. Whether it’s Microsoft Windows, Cisco firewalls, corporate security, Macintosh, Linux, VMware, or other crucial application, we engage professionals who can help you to be effective on larger projects by leveraging the collective skills of Progent's group of professionals.
To promote the productivity of Progent's consultants, we invest heavily in providing the most powerful technology to perform the job efficiently. We will leverage information technology to an impressive extent and our advanced virtual office infrastructure allows effortless connectivity, cooperation, and information exchange with fellow Progent team members — all from at-home or on-the-road offices. Consultants don’t waste time or forfeit income with daily drives to a conventional office, and all travel you do for in-person customer jobs is determined by your own schedule, not Progent's. The most attractive part is that most of Progent's consulting work can be done remotely, offering 100% efficiency for income-producing hours. In practice, some Progent staff do remote consulting exclusively.
Progent's business structure is set up for responding rapidly and efficiently to customer needs through information sharing and collaborative problem resolution. Even though our engineers operate with a high level of independence, dispatching is unified, customer issues and solutions are meticulously monitored, documented, and archived for convenient reference, current engineer schedules are published to facilitate team tasks and simplify trouble escalation, and client approval is always evaluated. We reinforce the feeling of connection through monthly team meetings and quarterly corporate events.
Most of Progent's team is located across California, however we are attracting a quickly expanding group of network experts throughout the United States. Progent's virtual office infrastructure does away with geographic obstacles that restrict the productivity of conventional company structures. We complete the package by providing a full benefit plan to promote the physical health and financial welfare of our team members and their families.
Just as we have world-class consulting professionals, Progent's sales and operations teams match the high standards that is Progent. These high-performance contributors to Progent’s success are enabling us to target and sign up the scores of new customers we are now engaging every month. Progent lately celebrated the delivery of support to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong sales operation.
Having a commitment to technical excellence is a cornerstone for growth with Progent. A job in consulting will push you to learn more than you would in any other job in information technology. Being confronted by a steady stream of network challenges is what keeps professional support exciting. Clients choose consulting firms to perform the “hard stuff.” Innovative tasks, advanced implementations, puzzling or chronic problems, and difficult upgrades are the basis for our services daily. At Progent, you will not stall or be pigeonholed, as is all too common for network professionals in traditional corporate roles. You will awake every day enthusiastic about the challenges ahead.
Along the way, you will work with some great people, both by building close customer relationships and by operating closely with other Progent team members, where you will benefit from and add to their success. Yes, technology is important, but we are a relationship-oriented company from top to bottom. If you do not offer excellent people skills or like cooperating with a diverse assortment of personalities, then Progent is probably not a good match.
If this sounds right for you, we urge you to contact Progent about our view of the future of information technology consulting.
Enjoy Quality of Life Benefits and Professional Prowess with Progent's Sophisticated Virtual Office Environment Progent believes that a carefully designed and implemented network can be a crucial factor for enabling a company's growth, and Progent applies this credo in our own network environment. Progent has built a non-stop virtual office network that enables our in-house consultants and certified contractors to deliver rapid and efficient service, collaborate easily on complex projects, and gain from professional and private maturity from acting as part of an exciting business ethos of personal drive and freedom.
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to suit your unique company requirements. Progent’s Microsoft consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting services for secure, corporate-wide resource sharing as well as integration with Customer Relationship Management applications.
Progent offers the expertise of CISM qualified security professionals. The Certified Information Security Manager organization defines the basic competencies and worldwide standards of skill that information security managers are required to master. It gives business management the assurance that those who have earned their CISM certification have the background and knowledge to provide effective security management and consulting services.
Server proliferation puts pressure on IT budgets and management resources. Server consolidation through a virtual infrastructure offers lower TCO of servers and faster ROI, more efficient utilization of servers, streamlined operations, increased network availability, and easier manageability. Typical usage scenarios for virtual servers include hardware consolidation, economical hosts for mission-critical legacy software running on obsolete operating systems, and affordable quarantine of software development or evaluation environments from on-line systems.
Stealth intrusion testing is an important part of any overall network security strategy. Progent’s security experts can perform extensive intrusion checks without the knowledge of your organization's internal IT staff. Stealth penetration testing shows whether current security monitoring systems such as intrusion incident warnings and event log analysis are properly set up and actively observed.
Progent's Virtual Help Desk Call Center services are a seamless extension of your internal IT support organization. This can include advanced call center features such as a dedicated telephone number with customer-specific greeting. Progent can also rout calls automatically to staff technicians who are specifically set up and trained to support your needs. In addition, Progent's Help Desk Call Center professionals can manage trouble tickets with any customer trouble ticket software for smooth integration with your in-house support services group. Advantages of Progent's Virtual Computer Support Help Desk Call Center services include professional Microsoft Help Desk expertise the moment you call, transparent extension of your in-house resources, comprehensive help for critical client problems, and by-the-minute billing.
Progent's pricing model is to charge for online support and on-site help by the minute. As a result, you pay just for delivered services. Progent does not demand a higher rate for off-hours or priority service, and within California or in areas where Progent provides in-person service, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no startup charge and requires no retainer. Many support firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for quick fixes so you will not be tempted to allow less critical problems to stay unaddressed.
With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to realize all the advantages of adding intelligence into their IT infrastructures. Cisco's switch product line makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to accommodate time-critical needs, expandable to facilitate growth, secure enough to protect restricted information, and capable of prioritizing and managing all traffic to optimize system performance. Progent's CCIE certified engineers can help you select and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM and CISSP certified security specialists can help you create a strategic protection plan and configure Catalyst switches so they help support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Progent's certified ISA Server consulting experts have broad backgrounds developing Microsoft-based security designs for information systems with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and deploy a configuration of ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Speakeasy is a national provider of broadband data Voice over IP solutions. Speakeasy provides a diverse variety of data transports such as Speakeasy DSL, ADSL, Full T1, and Bonded T1 services. In addition, Speakeasy Hosted provides VoIP service. Progent has an agent agreement with Speakeasy and is a Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the expertise to show you how to integrate Speakeasy carrier services to build a world-class, integrated communications infrastructure on a realistic budget.
The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT expert with hands-on background and broad experience in designing and building cohesive end-to-end business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2003 and SBS 2000. This experience assures you success in deploying, managing, and troubleshooting IT solutions powered by the Microsoft SBS line of servers and programs.
Progent provides support expertise for WatchGuard Firewall/VPN security appliances such as the Firefox X Core line of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard VPN security product that fits your network protection strategy and is within your IT budget. Progent can also help you to integrate WatchGuard Firewall/VPN and WatchGuard SSL VPN devices with protection technology from other vendors and provide a one-stop source for technical help, training, and security consulting.
