Career and Freelance Work with Progent Work for Senior Network Engineers, Helpdesk Support Specialists, CISSP Certified Consultants, and Application Programmers
One of the premiere computer consultant firms for small business systems, Progent maintains a large staff of talented support professionals who focus on mainstream IT areas including:
Microsoft technology
Cisco routers, switches, firewalls, plus Voice over IP and Virtual Private Network products
Enterprise security consulting
Advanced network architecture
Off-site troubleshooting and network management
Progent's Experts Team, which contracts independent consultants qualified and managed by Progent, offers highly refined knowledge in a broad variety of critical software applications and networking solutions that include:
Apple OS integration and programs
Support for Linux-powered, UNIX-based, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Mission-critical and vertical program support
CIO, business analyst, and project logistics services
Special applications design and deployment
Web site, eCommerce, Electronic Data Interchange, and customer information portal development and integration
Database support and efficiency consulting
Business information expertise
Telecommunications architecture support
Innovative models for acquiring clients, delivering support, establishing a dynamic company culture, and providing highly competitive compensation have enabled Progent to be one of the most rapidly growing and best respected Microsoft Gold Partners consultant companies in the United States and to establish an international organization for providing remote network support. If you are a certified IT support professional or network expert with an orientation towards a client success and strong communication skills, you will discover Progent a chance for adding to your professional skills, living a more independent lifestyle, and attaining economic security.
Learn Additional Information About Working at Progent
Check out these pages to learn more details concerning Progent's job openings, business culture, operational conditions, compensation model, and benefits packages:
Consulting Positions at Progent
We are looking for a variety of full-time employees such as motivated Microsoft MCSE and MCP network engineers; system experts with Cisco credentials; and consultants for advanced system design with backgrounds in mobile access, wireless networking, high-availability systems, disaster recovery solutions, data preservation, and virtual servers. We are also seeking desktop support experts, off-site troubleshooting specialists, and CISA or CISM certified security consultants. We are also hiring veteran managers who can perform effectively in Progent's high-growth, virtual office model. Find out additional details concerning full-time consulting jobs at Progent by visiting Full-time Work at Progent.
Contract Opportunities at Progent
Progent contracts freelance professionals with in-depth knowledge and hands-on experience in high-demand IT topics outside our primary technical concentration. Our Experts Team includes freelance consultants who can provide consulting and development support for strategic applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or can provide expert skills in areas like telecommunications, web site development, Electronic Data Interchange, eCommerce, or database management. Freelance consultants certified by us coordinate with Progent's staff consultants to deliver end-to-end IT services for small business networks. In order to learn more details about freelance work with Progent's Experts Consulting Group, go to Freelance Work with Progent.
How Progent Is Exceptional
We have managed to recruit the top consulting experts by being different. Providing a powerful mix of entrepreneurial drive, commitment to client satisfaction, use of advanced technology, and a flexible work model that offers quality-of-life options for Progent's team members, Progent offers a stimulating setting for select individuals who have a drive for rapidly improving their technical skills to deliver real-world solutions for a variety of organizations and technical environments. Find out additional details concerning reasons we are different by going to Ways That Progent Is Exceptional.
Our Virtual Office Network
Progent's virtual office model provides sophisticated technologies that allow remote access, wireless communication, convenient availability of our knowledge bases, and instant cooperation with mobile team members to allow you to handle business-critical network problems. Progent's virtual office setting allows you to concentrate on providing service rather than dealing with commutes and lets consultants nurture lasting client relationships by permitting you to provide quick, effective, and cost-effective solutions. If you want to find out more details about Progent's virtual office network, go to Progent virtual Office Network.
Compensation and Benefit Packages
Our compensation is determined by revenue sharing. What you earn is wholly determined by the revenue you generate. Consultants have the choice of concentrating on quality of life and choosing to work at an easy pace, utilizing our versatile structure to make time for individual enthusiasms, or you can choose to earn considerable money by hard effort and lots of hours. Progent also offers full family health care coverage plus numerous other benefits. Learn additional details concerning Progent's compensation model and benefits by going to Progent Compensation and Benefits.
Here is a description of some current job openings:
Code
Description
A09
Operations Administrator Job
Progent is looking for a talented individual for the work-at-home position of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling A/P and asset management responsibilities for a small, rapidly expanding business.
Information Technology Recruitment Manager Position
Progent is seeking a senior administrative executive responsible for recruiting technical personnel to join Progent's team of computer support engineers who offer IT outsourcing and network support services to customers worldwide.
Technical Response Center Coordinator Position
Progent is hiring an experienced individual for the position of Technical Response Center (TRC) Coordinator working with a creative high tech business in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming TRC and Main number calls and must project a professional and compassionate demeanor in the start up of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant assists the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, including duties such as First Service follow up interviews. The Customer Services Administrative Assistant carries out a variety of administrative responsibilities for the Director of Customer Services to make sure Progent provides the best possible customer care.
Market Development Representative Positions
The Business Development Representative is a senior level sales executive responsible for selling Progent's broad range of network outsourcing and consulting services and functioning as the primary client interface. The Business Development Representative is a key part of the management group, operating closely with the President and Directors and Managers to make sure that business goals are met and that quality services are delivered to our clients.
Senior IT Consultant, Microsoft Certified Systems Engineer Positions
Progent is looking for a proven, Microsoft-certified support engineer to become part of Progent's full-time staff of consulting experts. You must have communication skills as well as network knowledge and must be solutions driven.
Desktop Support Expert Positions
Progent is seeking a Desktop Support Expert to work with Progent customers to help all users of workstation and notebook PCs powered by MS Windows 2K, Vista, and Windows XP platforms. Work collaboratively with client's management or IT group or under the supervision of a Progent Senior Engineer to help the customer's employees.
Senior Remote Support Engineer Jobs
Progent is seeking a Senior Remote Support Engineer to work with a range of small business customers to manage and support computer systems on-line, using advanced technology such as Microsoft Windows 2K/2003 and the MS .NET product family.
Senior Online Network Support Expert Positions in Australia
Progent is seeking a Senior Remote Support Specialist in Australia to help a variety of Progent's international customers to maintain and troubleshoot IT systems by phone or remote connections.
Senior Cisco Consultant Jobs
Progent is looking for a Senior Cisco Engineer with Cisco CCIE credentials to join Progent's team of professionals to assist clients to plan, integrate, maintain, and repair small business networks based on Cisco technology.
Senior Security Consultant Job
Progent is seeking a Senior Security Engineer with CISSP, CISM, or CISA or equivalent security certification to work with Progent's staff of professionals to offer customers a full range of security consulting such as system security analysis, penetration testing, security planning, remote monitoring, security architecture, access control solutions expertise, operations security, and disaster recovery planning.
If you would like to ask about any job listed above, you should e-mail your resume to jobs@progent.com. Please copy the code numbers of the jobs of interest.
Additional Facts About Work at Progent
Staff Jobs for Network Consultants, Desktop Service Specialists, Security Experts, and Online Help Professionals Progent wants to find fulltime, solutions-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers who have Cisco credentials; security professionals who have CISSP or equivalent security credentials; and advanced network design experts with experience in mobile access, wireless networking, fault tolerance, disaster recovery, data preservation, and server virtualization. Progent also is looking for employees to join Progent's staff of desktop support specialists and remote support experts. In addition, Progent is seeking experienced managers who can perform effectively in our fast-paced, virtual office culture.
By maintaining a staff of talented and dedicated professionals, providing attentive client services, and following a competitive value-focused pricing model, Progent has been able to expand our client list rapidly while providing consulting services to hundreds of businesses in Northern California and across the United States. A sophisticated virtual office network, a shared information base, and a group approach to problem resolution have allowed Progent to maintain a talented consulting team and a satisfied customer list.
For a network professional with technical support experience, joining Progent or helping Progent's customers will expand your skills via interaction with Progent's staff of highly team-oriented, talented consultants. Progent's focus on providing network expertise and computer support to small organizations will give you the opportunity to work closely with key players and contribute appreciably to the success of exciting companies.
Progent is looking for consultants that have verifiable certification in their special focus. So, if you are a Microsoft consultant, you should have your Microsoft Certified Systems Engineer credential. In the case of Cisco consultants, have your Cisco Certified Internetwork Expert or Cisco Certified Network Professional credential. For network security, you should have you Certified Information Systems Security Professional, CISA, Certified Information Security Manager, or other top security credentials. Naturally, we are familiar with "paper experts". However, the fact that a credential can not guarantee expertise is no reason for not owning one. If you know your stuff, then the majority of those tests should be no great difficulty. The bottom line is that if you call yourself a professional, then customers expect certifications. We will promote your skills, but you need to provide basic credentials for us to market. In case you happen to be strongly opposed to the concept of certifications, we can sympathize with and respect your position, but you are probably not a good fit.
Freelance Jobs for Certified Application Specialists for Windows, Macintosh, Linux/UNIX, and Sun Technology For more than 20 years, our computer professionals have offered affordable and effective computer consulting expertise for small businesses in Northern California and throughout the U.S.. An advanced virtual office environment, a common technical database, and a collaborative philosophy for problem solving have helped us to retain a talented in-house team and quickly grow a loyal customer base.
The Experts Group is our way to offer clients the help of specialized computer support professionals who have advanced skills and work experience in important areas beyond our primary concentration in network infrastructure and security. Experts Team members are typically independent contractors and sometimes "moonlighters" who are thoroughly certified by us to work closely with Progent's staff engineers to provide end-to-end, world-class network services to small and midsize businesses. Progent is continually expanding our Experts Group in order to address the particular needs of our clients.
Progent's Experts Group now offers support in these technologies:
Apple OS integration and programs
Expertise for Linux-based, UNIX-powered, and Sun Solaris systems
MRP, Enterprise Resource Planning, or Customer Relationship Management customization
Strategic and vertical program support
Chief Information Officer, management information analyst, and project management services
Custom program development and integration
Web site, electronic business, Electronic Data Interchange, and client portal development and integration
DBM support and efficiency help
Business intelligence expertise
Telecommunications systems consulting
Advantages of becoming part of Our Experts Team include:
By working with us, you can take advantage of the momentum of our dramatic growth and excellent reputation in the industry. By having a group of talented and dedicated consultants, providing excellent customer support, and following a proven, ROI-focused billing model, we have quadrupled our clientele over the last several years and Progent now provides professoinal services to hundreds of businesses in Northern California and throughout the United States.
Our experienced marketing staff takes care of all aspects of promoting your services and technical expertise into our rapidly growing customer base, so you spend less effort finding clients and extra time making money.
Progent will facilitate communications between you and our key team of experienced Microsoft and Cisco certified consultants who are the gateway to the key executives among Progent's clients.
Progent's selling and operations teams will manage the complete selling and engagement cycle, from lead generation, project approval, client requirements description, capabilities matching, job analysis proposal writing, contract negotiation and generation. Your exclusive focus stays with delivering top-quality consulting expertise.
We will gives you connections to Progent's sophisticated virtual office environment, including professional meeting/work locations in the San Francisco area, as well as data and voice access anywhere in the United States.
You will have access to Progent's vast knowledge base, best practices procedures, library of template-deliverable publications, and the aggregate expertise from one of Northern California's largest pool of expert information technology professionals.
We will pass on partner-only benefits from top vendors including Microsoft and Cisco, including free orlow-cost training classes, web connections to special vendor troubleshooting tools and technical support resources, and on-line internal use software for education or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to become part of Progent's Experts Group, but Progent has strict requirements to join:
You need to show a strong background as a consultant working on your own in your area of specialization, including at least a two year history of successful contracting jobs and/or have your own active customer base to which you currently provide continuing support services.
You have to show that you are an expert in your area of concentration, including showing an extensive task-relevant record and excellent referrals, and have current vendor and/or institutional professional qualifications.
You need to know how to carry yourself in a professional manner and be self motivated and assured in your abilities. You should have strong communications skills and know how to operate effectively by yourself or as part of a group.
You have to be able to explain proper expectations to customers and fellow Progent consultants and you should know how evaluate jobs, produce project plans, and estimate realistic time lines.
Improve Your Abilities with the Best Technology and Working with a Great Team of Computer Engineers Progent's work environment will allow you to become a better consultant by improving your technical skills and boosting the satisfaction of your customers. Progent delivers on this commitment by attracting the best consulting experts for you to work with, providing a state-of-the-art system infrastructure, running specialized application utilities to deliver the highest level of support, and by streamlining proven operational models for attracting and keeping customers.
The most important factor that differentiates us from most network support firms is the high quality of our consulting team. Out of the 50 or so consultants who have joined us, we have assembled top talent covering a broad range of technologies. Be it Microsoft Windows, Cisco firewalls, corporate security, Mac, Linux, virtual servers, or other crucial areas, we engage experts who can help you to be effective on larger projects by combining the aggregate experience of our team of experts.
To promote the success of our team, we invest significantly in providing the most powerful technology to perform the job efficiently. Progent will leverage technology to an extraordinary degree and our state-of-the-art virtual office infrastructure enables seamless connectivity, cooperation, and information exchange with other Progent consultants — all from home-based or on-the-road offices. Consultants don’t throw away time or lose income with daily drives to a physical office, and all travel you do for on-site customer jobs is based on your own schedule, not Progent's. The most attractive benefit is that most of our support work can be performed remotely, offering maximum efficiency for income-producing hours. In fact, some Progent staff do off-site consulting only.
Our operations are set up for responding quickly and effectively to client needs through information exchange and cooperative problem resolution. Although Progent's engineers operate with a great deal of freedom, resource allocation is centralized, customer issues and resolutions are meticulously monitored, documented, and archived for convenient reference, current consultant availability is published to streamline team tasks and simplify trouble escalation, and customer satisfaction is continually evaluated. We strengthen the sense of connection through periodic workgroup conferences and regular company-wide events.
Most of Progent's team is situated throughout Northern California, but Progent is building a rapidly expanding team of consulting experts from across the U.S. Our virtual office infrastructure eliminates geographic obstacles that limit the efficiency of conventional company models. We enhance the deal by offering a comprehensive employee care plan to ensure the physical health and financial security of our team members and their relations.
Not only do we have awesome consultants, our marketing and administration teams live up to the excellence that is Progent. These high-performance contributors to Progent’s growth are enabling us to identify and sign up the scores of new clients we are now engaging every month. Progent lately celebrated the delivery of services to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also an effective marketing organization.
Possessing a passion for technical proficiency is a cornerstone for growth with us. A job in consulting will push you to learn more than is possible in any other job in information technology. Being exposed to a steady series of technical challenges is what makes consulting exciting. Clients rely on consulting firms to perform the “hard stuff.” Creative projects, leading-edge implementations, vexing or chronic problems, and tricky migrations are the basis for what we do every day. At Progent, you will not stall or be pigeonholed, as is all too typical for computer professionals in traditional corporate jobs. You will wake up every morning excited about the opportunities ahead.
Along the way, you will meet some wonderful people, both by establishing close client relationships and by operating in conjunction with other Progent team members, where you will benefit from and add to their success. Of course, technology is vital, but we are a relationship-focused company through and through. If you do not offer strong communications skills or enjoy working with a diverse assortment of personalities, then Progent is in all likelihood not a good fit.
If this sounds good to you, we urge you to contact Progent about our vision of the future of information technology consulting.
Enjoy Quality of Life Improvements and Technical Success with Our Sophisticated Virtual Office Infrastructure Progent is convinced that a well designed and executed network is a crucial factor for accelerating a firm's growth, and we apply this philosophy in our corporate system infrastructure. Progent has created a fault-tolerant virtual office infrastructure that allows Progent's in-house engineers and certified contractors to offer rapid and effective support, collaborate easily on sophisticated projects, and gain from professional and personal maturity by acting as part of a dynamic company ethos of personal drive and freedom.
Microsoft CRM helps mid-market companies nurture profitable client interactions. Integrated Sales and Customer Service modules allow employees to share data to help promote selling success and offer steady, effective customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your Northern California small business with a certified MSCRM consultant who can help you integrate Microsoft CRM with your marketing or customer support databases.
Progent's certified Systems Management Server consultants have extensive background helping small and mid-size businesses save time and money by deploying SMS 2003 to manage configuration and change tasks. Progent can show you how to install Systems Management Server 2003 to reduce change and configuration management expenses, enhance network security, maximize productivity by keeping applications current, enforce compliance with product licenses, and record program usage patterns to help you arrive at informed buying choices. Progent can help you profit from SMS 2003's cost-saving features for automated software installation and application installation, security update control, asset management, plus software and hardware inventory control. Progent's experience with remote consulting can further amplify the economic benefits of SMS 2003 and Progent's CISSP-certified engineers and CISM-certified security professionals can help you develop a comprehensive security plan that uses the powerful security functions of SMS 2003. Progent also provides world-class consulting for Microsoft Operations Manager (MOM), which is a vital component of Microsoft's System Center 2005 platform for integrated network management.
VMware Virtual Server is a free virtualization package that runs on Linux and Microsoft Windows Servers. VMware Server allows IT departments to segment a physical server into multiple logical machines and to begin experiencing the advantages of virtualization with little monetary outlay. VMware Server is a reliable yet easy to use solution for users unfamiliar with server virtualization technology and is powered by VMware’s time-tested platform. VMware Server is ideal for developers, workgroups, and satellite offices who want to facilitate software development, test software in ready-to-run virtual machines, run outdated operating systems, and simplify server provisioning. Progent's expert virtual server professionals can assist you with VMware Virtual Server, VMware ESX Server, and VMware VirtualCenter so your business can benefit from VMware server optimization.
Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations powered by Exchange 2007 Server.
Progent’s wireless engineers can help small organizations design, select, test, configure and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a level of security that matches or exceeds wired interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet, Proxim, and additional office wireless vendors and can help you select and install the wireless link technology that fit best with your business needs.
Progent's Microsoft-certified consultants have more than a decade of experience providing e-mail, digital messaging, and e-mail-telephony combination solutions for small companies as well as big corporations. Progent offers affordable Exchange Server 2003 consulting to strengthen email and virus security, configure fault tolerant email systems, and implement remote and wireless email access. Progent’s Exchange support services can help you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 5.5 to Exchange 2003 Server. Progent provides XP and Vista desktop Microsoft e-mail support for Exchange and Microsoft Outlook and can show you how to configure Microsoft Outlook 2003 and Outlook Web Access (OWA). For email virus protection and spam blocking, Progent supports Postini's Perimeter Manager as well as Trend Micro Scanmail. Progent is a certified Postini MSP. As a Postini partner, Progent can help small organizations take advantage of Postini’s enterprise-class spam blocking technology.
Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient single source to help you build and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Mac OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent’s Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the rapid development of advanced business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you migrate from earlier versions of Microsoft SQL Server to SQL Server 2005.
Progent can show you how to plan an efficient Wireless LAN topology, select sensible hardware and software, and integrate access points, 802.11 LAN adapters, wireless bridges, radio antennas and other wireless accessories. Progent can also show you how to build a thorough 802.11 system security strategy that is well integrated with the security plan for your entire business network.
Progent provides technical support for medium size businesses who have 50 to 250 network users. The mid-size company or work group has traditionally been an overlooked part of the market for network support expertise. The cost structures and support delivery models of major third-party service organizations make them too costly for the typical small business or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT system whose complexity and capability are often similar to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of online support, virtual network technology and 24x7 network monitoring, significantly lowers the network maintenance expenses of an SMB while providing the mid-size organization with big-company support from professional, world-class consultants knowledgeable in a wide array of small business technologies. If your mid-sized organization or small business is searching for levels of network support appropriate by a medium size organization without budgeting big-company prices, you need Progent.
Progent’s IT outsourcing packages provide affordable computer support for small businesses. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or creating an on-line eCommerce application, outsourcing your network engineering services can contain costs and eliminate risks, permitting IT support expenses to grow in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and robust system foundation for your vital business software powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
