Career and Freelance Openings at Progent Jobs for Senior Network Engineers, Computer Support Specialists, Security Consultants, and Application Specialists
Among America's top computer consulting companies for small business systems, Progent maintains a full-time team of talented service professionals who focus on mainstream IT areas such as:
Microsoft technology
Cisco routers, switches, firewalls, plus VoIP and VPN solutions
Network security expertise
Advanced network architecture
Off-site troubleshooting and system administration
Progent's Experts Team, which contracts freelance experts certified and managed by Progent, provides highly refined skills in a wide variety of key business applications and network solutions such as:
Macintosh integration and applications
Support for Linux-powered, UNIX-based, and Sun Solaris systems
Chief Information Officer, business analyst, and project logistics outsourcing
Special applications development and integration
Web site, electronic business, Electronic Data Interchange, and customer information portal design and deployment
DBM management and performance help
Management intelligence expertise
Telecommunications architecture consulting
Innovative models for acquiring customers, providing support, maintaining an efficient company culture, and providing generous profit sharing have enabled Progent to become one of the fastest expanding and best respected Microsoft Gold Partners consulting organizations in the United States and to establish a worldwide presence for delivering online network service. If you are an accredited IT technician or network expert with a focus on a customer success and strong people skills, consulting professionals should consider Progent a chance for adding to your technical knowledge, living a more independent career, and attaining financial success.
Learn More Information About Jobs with Progent
Follow these links to learn additional details concerning our work openings, company philosophy, operational environment, compensation model, and benefits packages:
Full-time Jobs at Progent
We are looking for a variety of full-time employees such as solutions-driven Microsoft MCSE, MCSA, and MCP computer engineers; network consultants with CCIE credentials; and consultants for advanced network design with backgrounds in mobile access, wireless networking, non-stop systems, business continuity solutions, data preservation, and VMware technology. Progent is also hiring workstation support experts, off-site troubleshooting specialists, and CISA certified security professionals. Progent is also seeking veteran managers able to operate efficiently in Progent's dynamic, virtual office model. Learn additional information concerning full-time professional services positions at Progent by visiting Full-time Jobs at Progent.
Freelance Opportunities with Progent
Progent contracts independent professionals who have proven knowledge and hands-on background in high-demand information technology areas outside our primary technical focus. Our Experts Group includes contractors who can provide advice and programming services for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class help in technologies such as telecom, web site development, EDI, eCommerce, or dbm programming. Freelance consultants qualified by Progent cooperate with Progent's staff professionals to deliver comprehensive IT services for small company networks. In order to learn additional details concerning freelance jobs with our Experts Consulting Group, refer to Contract Work at Progent.
Reasons That We Are Different
We have been able to recruit the best professional talent by being unique. With an innovative mix of entrepreneurial drive, commitment to customer success, utilization of state-of-the-art technical tools, plus an independent work model that accommodates life-style choices for our team members, Progent offers a stimulating environment for talented consultants who posses a drive for rapidly enhancing their technical abilities to create real-world solutions for a range of businesses and network environments. Find out more details about reasons we are different by referring to Ways That We Are Different.
Our Virtual Office Work Environment
Our virtual office environment provides advanced technologies that enable off-site support, wireless communication, convenient access to our support databases, and close cooperation with mobile team members to help you to deal with business-critical IT problems. Our virtual office network enables consultants to concentrate on delivering service instead of dealing with traffic and lets you nurture successful client relationships by enabling you to come up with quick, viable, and affordable solutions. If you want to find out more details concerning our virtual office work environment, refer to Progent virtual Office Business Model.
Compensation and Benefit Programs
Progent's compensation model is determined by revenue sharing. What you make is entirely tied to the revenue you contribute. Consultants have the option of focusing on quality of life and choosing to consult at a more relaxed pace, utilizing our versatile schedule to make time for individual enthusiasms, or you can take advantage of the chance to earn significant income by persistent effort and lots of consulting time. Progent also provides comprehensive family health insurance as well as many other benefits. Learn additional details about our compensation and benefit packages by going to Progent Compensation and Benefit Programs.
The following is a description of Progent's present job opportunities:
Job Code
Description
A09
Operations Administrator Position
Progent is looking for a motivated individual for the home-office role of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling A/P and asset management functions for a small, rapidly expanding business.
Information Technology Hiring Manager Job
Progent has an opening for an experienced administrator tasked with recruiting consultants to work with Progent's team of network support specialists who provide IT outsourcing and engineering support assistance to clients globally.
Personal Assistant to the President Position
Progent now has a telecommuting job for an Personal Assistant to the President to work with the president and owner of Progent to manage of a broad range of non-engineering tasks including call screening, record keeping, administration, special projects, shipping time-sensitive documents, managing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, managing printing, making transportation arrangements, and managing the president's calendar.
Technical Response Center Coordinator Job
Progent is hiring an experienced individual for the job of Technical Response Center (TRC) Coordinator working with a creative high tech business in a fast-paced environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number calls and must project a professional and sympathetic attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, which includes tasks such as First Service follow up calls. The Customer Services Administrative Assistant carries out an assortment of administrative responsibilities for the Director of Customer Services to ensure Progent delivers exceptional customer care.
Business Development Manager Positions
The Business Development Representative is a senior level sales executive charged with selling Progent's broad range of IT outsourcing and consulting services and acting as the primary customer liaison. The Business Development Representative is a member of the executive group, working in sync with the President and Directors and Managers to ensure that business targets are accomplished and that the highest level of services are provided to our clients.
Senior IT Consultant, MCSE Job
Progent is looking for a proven, MCSE support professional to join Progent's full-time staff of network professionals. Applicant must have communication skills as well as network knowledge and must be solutions driven.
Desktop Engineer Positions
Progent is looking for a Desktop Engineer to help Progent clients to help all workers using desktop and notebook PCs powered by Microsoft Windows 2K, Vista, and Windows XP platforms. Work closely with client's management or IT organization or under the direction of a Progent Senior Engineer to help the client’s end users.
Senior Remote Support Engineer Jobs
Progent is looking for a Senior Remote Support Specialist to work with a variety of Progent's clients to manage and service IT systems off-site, using state-of-the-art technology including MS Windows 2K/2003 and the MS .NET platform.
Senior Remote Technical Support Expert Jobs in Australia
Progent is seeking a Senior Remote Support Specialist in Australia to assist a variety of international customers to manage and repair IT networks via phone or online access.
Certified Cisco Consultant Jobs
Progent is seeking a Senior Cisco Engineer with Cisco CCIE credentials to work with Progent's team of professionals to assist customers to design, implement, manage, and troubleshoot small business networks that incorporate Cisco products.
Senior Security Consultant Positions
Progent is seeking a Certified Security Consultant with CISM or similar security certification to join Progent's staff of experts to provide clients comprehensive security consulting including network security analysis, penetration testing, security planning, remote monitoring, security modeling, access control systems consulting, business processes security, and business continuity planning.
If you want to enquire about any job listed above, you should send your background information to jobs@progent.com. Please copy the job codes of the positions that interest you.
Additional Facts Concerning Opportunities at Progent
Fulltime Jobs for Network Consultants, Computer Service Specialists, Security Experts, and Remote Support Technicians Progent is seeking to hire staff-level, results-oriented Microsoft accredited engineers with Microsoft MCSE or MCSA certification; Cisco accredited system engineers with CCIE certification; security consultants with CISSP or equivalent security credentials; and high-end system design consultants with experience in mobile solutions, wireless networking, high availability, business continuity, information preservation, and virtual servers. Progent also seeks professionals to join Progent's staff of helpdesk support technicians and off-site troubleshooting professionals. Also, We are seeking experienced managers able to perform productively in Progent's high-growth, virtual office environment.
By supporting a team of talented and motivated professionals, providing world-class customer care, and following a competitive value-based pricing model, Progent has managed to increase our customer list dramatically while providing professional support to hundreds of businesses in Northern California and throughout the U.S.. An advanced virtual office environment, a common information database, and a group strategy for problem solving have helped Progent to maintain a talented staff and a satisfied customer list.
If you are an information technology professional with troubleshooting experience, teaming with Progent or helping Progent's customers will enhance your skills through cooperation with Progent's group of highly supportive, talented consultants. Progent's focus on delivering network expertise and computer help to small organizations will give you the opportunity to work closely with key players and contribute appreciably to the success of dynamic businesses.
Progent is hiring technical professionals that can show verifiable certification related to their special focus. So, if you are a Microsoft consultant, you should have your Microsoft Certified Systems Engineer certificate. In the case of Cisco consultants, have your Cisco Certified Internetwork Expert or CCNP certificate. For security, you should have you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or other leading security credentials. Of course, Progent is aware of "paper experts". However, simply because a certificate can not ensure expertise is no justification for not owning one. If you know your stuff, then the majority of those certifications should be no challenge. The bottom line is that if you are a professional, then customers deserve to see credentials. Progent can market your skills, but you need to provide basic credentials for Progent to market. In case you happen to be adamantly against the idea of credentials, Progent can understand and respect your opinion, but you are probably not an appropriate fit.
Contract Jobs for Certified Application Specialists for Windows, Apple OS, Linux, and Sun Solaris Technology For over two decades, our computer professionals have provided affordable and successful network consulting expertise for small businesses in Northern California and across the United States. An advanced virtual office network, a shared support knowledge base, and a collaborative philosophy for problem solving have helped Progent to build a talented in-house team and quickly expand a satisfied customer base.
The Experts Team is Progent's way to provide clients the services of specialized information technology support engineers who have advanced knowledge and work experience in important areas beyond Progent's primary focus in network support and security. Experts Group members are typically independent engineers and occasionally "moonlighters" who are carefully qualified by us to collaborate with our staff engineers to provide end-to-end, enterprise-class network services to small and midsize companies. Progent is always enhancing the Experts Team in order to address the special needs of our customer base.
Our Experts Group currently offers support in these technologies:
Apple OS networking and applications
Support for Linux-powered, UNIX-powered, and Sun systems
Line-of-business and specialized application support
CIO, management information analyst, and project management services
Special applications development and deployment
Web site, eCommerce, EDI, and customer portal design and deployment
SQL management and efficiency consulting
Business information expertise
Telecom architecture support
Benefits of becoming part of Our Experts Group include:
By working with Progent, you can leverage the impact of our dramatic expansion and top-notch reputation in the marketplace. By maintaining a team of talented and committed professionals, offering excellent customer support, and practicing a strong, value-focused billing model, Progent has multiplied our customer base during the last few years and Progent currently delivers professoinal services to hundreds of businesses in California and across the U.S.
Progent's veteran marketing team takes care of all aspects of promoting your services and areas of expertise into our rapidly growing client base, so you spend less effort signing up customers and more time generating money.
We will assist in communications between you and Progent's key team of experienced Microsoft and Cisco certified engineers who are the conduit to the decision makers among our customers.
Progent's sales and operations groups will manage the complete sales and contracting cycle, from lead identification, project approval, customer needs definition, skills matching, job scoping proposal generation, contract negotiation and execution. Your entire responsibility is on delivering top-quality consulting expertise.
Progent will gives you connections to Progent's advanced virtual office environment, including convenient meeting/work sites in the San Francisco area, plus Internet and telecomm access anywhere in the United States.
You will have the benefit of Progent's extensive knowledge base, best practices processes, abundance of template-deliverable publications, and the shared experience from one of Northern California's largest independent groups of expert network professionals.
We will share partner-only benefits from leading technology companies including Microsoft and Cisco, including no-cost ordiscounted educational seminars, on-line access to restricted vendor support tools and technical maintenance resources, and on-line in-house use software for training or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to be a member of our Experts Team, but we do have the following requirements to join:
You need to show a proven track record as a consulting professional working independently in your field of expertise, including at least a two year record of completed contracting projects or you must have your own active customer base for which you now provide ongoing consulting activity.
You must demonstrate that you are an expert in your field of specialization, including showing a long work-related history and strong referrals, and possess current vendor and/or industry professional qualifications.
You should be able to carry yourself in a professional manner and be self driven and confident in your abilities. You need to have strong inter-personal skills and understand how to work successfully by yourself or as part of a group.
You need to know how to communicate realistic goals to customers and fellow Progent team members and you need to know how evaluate jobs, produce task plans, and define realistic work schedules.
Improve Your Skills with the Best Technology and Working with a Great Group of Computer Consultants Progent's company culture will allow you to become a more capable consulting professional by improving your technical knowledge and boosting the loyalty of your customers. Progent delivers on this promise by recruiting the top consulting experts for you to work with, providing a state-of-the-art network and communications architecture, using custom software tools to deliver the maximum level of support, and by optimizing proven business models for attracting and keeping clients.
The decisive factor that separates Progent from ordinary consulting companies is the quality of our support professionals. Out of the scores of consultants who have teamed with Progent, we have assembled top talent across a broad array of technologies. Whether it’s Microsoft Windows, Cisco switches, corporate security, Apple, Linux/UNIX, virtual servers, or other vital application, we engage professionals who can enable you to be successful on major jobs by combining the collective skills of Progent's team of experts.
To ensure the success of our team, we invest significantly in providing the best technology to perform the job efficiently. Progent will exploit technology to an impressive extent and our advanced virtual office environment allows seamless connectivity, collaboration, and knowledge exchange with fellow Progent team members — entirely from at-home or on-the-road offices. You don’t waste time or forfeit income with regular drives to a conventional office building, and any travel you do for on-site client jobs is based on your time table, not ours. The most attractive benefit is that much of our support services can be done off-site, representing 100% efficiency for income-producing hours. In practice, some Progent team members do remote consulting exclusively.
Progent's operations are set up for responding rapidly and effectively to client requirements through knowledge sharing and collaborative problem resolution. Although Progent's engineers operate with a high level of independence, resource allocation is centralized, client issues and solutions are carefully tracked, documented, and archived for convenient reference, current consultant availability is published to streamline team projects and enable problem escalation, and customer approval is always monitored. We strengthen the sense of cooperation via periodic team meetings and regular corporate events.
The majority of Progent's consultants are located across Northern California, however we are building a quickly expanding team of consulting experts throughout the United States. Progent's virtual office infrastructure eliminates regional obstacles that restrict the efficiency of conventional business structures. We complete the deal by providing a full benefit plan to ensure the health and economic security of our employees and their relations.
Not only do we have world-class consulting professionals, Progent's marketing and administration teams match the high standards that defines Progent. These high-performance contributors to Progent’s growth are enabling us to target and sign up the scores of new customers we are now engaging every month. Progent recently celebrated the providing of support to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong marketing operation.
Having a commitment to technical proficiency is a cornerstone for growth with us. A career in consulting will push you to learn more than you would in any other job in information technology. Being exposed to a continual stream of network challenges is what keeps professional support exciting. Clients choose consulting firms to perform the “hard stuff.” Innovative projects, leading-edge deployments, puzzling or entrenched issues, and tricky upgrades are the foundation for what we do daily. At Progent, you will not stall or be pigeonholed, as is sadly typical for network engineers in ordinary corporate jobs. You will awake every day excited about the opportunities to come.
Along the way, you will work with some great folks, both by establishing close customer relationships and by operating in conjunction with other Progent team members, where you will benefit from and add to their success. Of course, technology is important, but we are a relationship-focused company from top to bottom. If you don’t offer excellent people skills or like cooperating with a varied assortment of personalities, then we are in all likelihood a poor match.
If this sounds right for you, we invite you to contact Progent about our vision of the new paradigm of network consulting.
Get Lifestyle Improvements and Technical Success with Progent's Sophisticated Virtual Office Environment Progent is convinced that a carefully architected and implemented network can be a pivotal factor for enabling any firm's success, and Progent follows this philosophy in our corporate network infrastructure. We have created a fault-tolerant virtual office infrastructure that allows our staff engineers and certified contractors to deliver fast and effective support, collaborate easily on sophisticated projects, and gain from career and personal growth from being a member of a dynamic company culture of self motivation and independence.
Microsoft Dynamics Great Plains accounting offers analytics and reporting features that let you track all business processes, sales and spending, and market patterns with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft GP reporting consulting expertise can enable you to design reports that allow you to analyze your business more thoroughly, turning uncooked data into useful business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to offer specialized business application development and web commerce applications that work seamlessly with Microsoft Great Plains.
Progent's Microsoft and Cisco certified Consultants provide three ways to help medium-size and large businesses develop a cost-effective and successful internal Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, management reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help organizations sift through the numerous high-quality Help Desk application programs available and decide which packages may be too costly, miss key features, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who want to augment their internal Help Desk team for occasional tasks or to fill in for absent or indisposed personnel.
If your organization does not need emergency remote support but you think you will require technical services with your network soon, you can conserve time and money and guarantee that the appropriate expertise will be ready when you want it by contacting a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Progent's certified security consultants can help you protect your Apple Mac environment through expert services including performing security tests, recovery from virus and denial of service penetrations, setting up firewalls, implementing safe remote and mobile connectivity, installing automated programs for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the specific goals of your corporate network.
Progent offers national online phone support and troubleshooting services for companies who run Sun Solaris environments or whose IT systems feature a mix of Solaris and Microsoft Windows technology. Remote network consulting provides maximum return for your information technology budget by preserving user productivity and limiting the time billed for network analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your site. In most of situations your network problems can be remediated over the phone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM certified security specialists to help you with the most difficult system issues.
Microsoft Gold Certified Partner Support Outsourcing Services for Mid-sized Company Network Installation
Progent offers IT services for medium size businesses with 50 to 250 system users. The mid-size business or work group has typically been an underserved segment of the market for IT consulting expertise. The cost structures and service delivery models of major outside service organizations make them too costly for the typical small company or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an information system whose complexity and capability are frequently comparable to the networks of far larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and proactive server monitoring, dramatically reduces the network support costs of a small-medium business while offering the small organization with enterprise-level service from certified, world-class consultants knowledgeable in a broad array of small business technologies. If your mid-sized company or small business is looking for the quality of network support appropriate by a mid-size organization without paying enterprise prices, you need Progent.
Progent's Microsoft-authorized consultants can show you how to rationalize the economic justification for implementing SharePoint Server 2007, consult with you on the most sensible edition of SharePoint for your application, offer configuration and deployment expertise, help you to set up Microsoft SQL Server as a back-end database, improve your network integrity, integrate your standard and custom application programs to operate with SharePoint 2007, design a comprehensive security strategy that incorporates portal solutions, and deliver troubleshooting and Help Desk services.
Progent offers national online technical support and troubleshooting services for businesses that operate Apple Mac environments or whose IT systems include a combination of Apple Mac and Microsoft technology. Online IT help provides optimum return for your information technology budget by extending client productivity and limiting the hours charged for network repair services. Sophisticated remote support technology and skilled service specialists and consultants allow Progent to solve most IT issues without squandering time and money by traveling to your site. In most of situations your IT problems can be remediated over the phone or through a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP qualified security specialists to assist with the most challenging network problems.
Microsoft System Center 2005 offers integrated enterprise management by bringing together and enhancing the change, configuration, event, and performance management experience provided by Systems Management Server 2003 and Microsoft Operations Manager 2005. System Center 2005 provides powerful information management products such as SMS 2003 for change and configuration management, Microsoft Operations Manager 2005 to improve operational productivity, and System Center Reporting Server to aggregate event and throughput data. Progent has broad experience delivering Systems Management Server support services and Microsoft Operations Manager help as well as expertise in troubleshooting and managing multi-vendor IT environments based on Microsoft, Cisco, Unix/Linux, Mac and other technology companies. This variety of hands-on consulting makes it possible for Progent to supply end-to-end network management solutions that incorporate the industry's most powerful software.
Microsoft Systems Management Server 2003 provides added functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software products by making it easier to install system images, manage mobile computers, and run management utilities. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to define sensible processes and standards to manage PDAs and smart portable phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security plan that includes standards, procedures and IT products to keep your IT network protected.
The Help Desk Call Center service model adopted by Progent's Technical Response Center gives small and midsize businesses an affordable alternative to reliance on freelance service individuals by offering extensive expertise accessible to multiple engineering groups, 24x7 access to emergency assistance, fast escalation to appropriate experts for handling even the most difficult issues, support consistency and reliability, quick follow through enforced by veteran support administrators, a variety of easy-to-use mechanisms for initiating support tasks, plus a high level of progress visibility made possible by trouble ticket tracking and accessible through a web-based portal.
Progent's Cisco-qualified network engineers can assist you to use Cisco's network management tools along with a selection of powerful third-party products to build a complete network management strategy in order to keep your environment running reliably, fully utilize limited resources, protect your data, revive rapidly from hardware failure or deliberate assaults, and enable you to add or repurpose valuable resources intelligently and economically as your company evolves.
For corporations with branches in California or any area served by Progent's engineers, Progent's Microsoft-certified network support experts and authorized Cisco system specialists can provide a range of IT support services such as project management, Sarbanes Oxley compliance, office moves, enterprise security, system design, on-site or remote branch office support, and technical support for co-location hosting environments. A Progent network consultant can help you plan a multi-office information system that makes smart use of collocation services and Internet data centers. Progent’s Microsoft qualified engineers can help large enterprises plan, deploy and maintain massive rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, Systems Management Server, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and remote networking.
Even if your company has a minimal computer services group and a limited IT budget, your information network can still have the same high reliability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-qualified and Cisco-qualified network professionals, the latest system management software for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your mission-critical network applications and servers operating. Progent's 24x7 Network Management Services include round-the-clock system monitoring, server monitoring, and application monitoring to cut support costs, resolve trouble spots quickly, and anticipate issues before they impact system performance. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver complete process management. Progent supports Microsoft Operations Manager 2000 and Microsoft Operations Manager 2005 to give small business systems enterprise-class availability, protection and capacity.