Full-time and Contracting Work at Progent Jobs for Senior Network Engineers, Help Desk Service Specialists, Systems Security Consultants, and Application Specialists
Among America's premiere network consultant companies for small and midsize business systems, Progent maintains a full-time staff of talented service experts who concentrate on core technologies such as:
Microsoft technology
Cisco Integrated Services Routers, switches, PIX firewalls, plus VoIP and Virtual Private Network products
System security analysis
Sophisticated network infrastructures
Remote troubleshooting and system administration
Our Experts Team, which includes freelance experts qualified and managed by Progent, provides exceptionally specialized skills in a wide range of critical software areas and network solutions that include:
Macintosh networking and applications
Consulting for Linux-based, UNIX-powered, and Sun Solaris systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Line-of-business and specialized program support
Chief Information Officer, management information analyst, and project logistics outsourcing
Special applications development and deployment
Web, electronic business, EDI, and customer portal development and integration
Database support and efficiency help
Business information expertise
Telecom systems consulting
Innovative structures for finding customers, providing service, nurturing a dynamic company culture, and offering generous compensation have enabled us to be among the most rapidly growing and best recognized Microsoft Gold Partners consulting organizations in the U.S. and to build a worldwide presence for delivering remote network support. If you are a certified IT technician or information technology consultant with a drive for a client service and excellent people skills, consulting professionals will discover Progent a chance for enhancing your professional skills, developing a more rewarding career, and attaining economic success.
Find Out More Details About Working at Progent
Check out these links to learn additional information about our job opportunities, company philosophy, work environment, compensation structure, and benefits:
Full-time Work at Progent
Progent is hiring a variety of on-staff workers such as solutions-driven Microsoft MCSE computer consultants; connectivity experts who have Cisco CCIE certification; and specialists in fault-tolerant network architecture with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data preservation, and virtual servers. We are also looking for workstation support experts, remote troubleshooting professionals, and CISSP or CISA accredited security professionals. Progent is also looking for veteran managers and administrators able to perform efficiently in our dynamic, virtual office environment. Find out more information about staff professional services jobs at Progent by referring to Consulting Jobs at Progent.
Contracting Jobs at Progent
Progent works with independent consultants who have specialized knowledge and hands-on background in high-demand IT areas outside Progent's main service focus. Our Experts Team hires contractors who can provide consulting and development support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with popular operating systems such as Linux derivatives, Macintosh, or Sun, or can provide world-class skills in technologies such as telecommunications, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors certified by us coordinate with Progent's full-time professionals to deliver comprehensive solutions for small company networks. In order to find out more details concerning contracting opportunities with our Experts Consulting Group, see Contract Jobs at Progent.
Reasons That Progent Is Exceptional
We have been able to attract the top professional talent by being unique. With an innovative mix of entrepreneurial drive, insistence on customer success, use of state-of-the-art technology, plus a flexible business structure that allows for life-style options for Progent's consulting team, Progent offers a dynamic culture for talented consultants who have a desire for quickly improving their professional abilities to deliver concrete benefits for a range of organizations and network environments. Learn additional details concerning ways that we are different by referring to How We Are Exceptional.
Our Virtual Office Infrastructure
Our virtual office environment utilizes advanced technical tools that enable off-site access, wireless communication, convenient availability of Progent's support databases, and instant cooperation with mobile team members to allow you to handle challenging network problems. Our virtual office setting enables you to focus on providing IT solutions instead of fighting commutes and helps you nurture lasting client relationships by permitting you to provide quick, viable, and cost-effective solutions. To learn additional information about Progent's virtual office business model, refer to Progent virtual Office Work Environment.
Compensation and Benefit Packages
Our compensation model is based on revenue sharing. What you make is wholly determined by the revenue you generate. Consultants have the choice of focusing on quality of life and electing to consult at an easy pace, utilizing Progent's versatile schedule to follow personal pursuits, or you can use the opportunity to earn considerable income through persistent work and long hours. Progent also offers complete family health care insurance as well as many additional benefits. Learn more information concerning our compensation model and benefit programs by referring to Progent Compensation and Benefits.
Here is a description of some available job openings:
Code
Description
A09
Operations Administrator Job
Progent is looking for a motivated person for the home-office role of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, rapidly expanding company.
IT Hiring Manager Position
Progent is seeking a senior administrator tasked with hiring IT experts to work with Progent's group of network support specialists who provide information technology outsourcing and network support assistance to clients globally.
Assistant to the President Job
Progent has a work at home opening for an Executive Assistant to work with the president of Progent to oversee of a wide assortment of non-technical responsibilities including call screening, record keeping, administration, special projects, shipping time-critical documents, organizing periodic sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making travel arrangements, and managing the president's schedule.
Technical Response Center Coordinator Position
Progent is hiring an experienced individual for the job of Technical Response Center (TRC) Coordinator working with an innovative high tech company in a dynamic environment. The TRC Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number phone calls and must project a professional and sympathetic demeanor in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, which includes duties such as First Service follow up calls. The Customer Services Administrative Assistant carries out an assortment of administrative duties for the Director of Customer Services to make sure Progent provides exceptional client service.
Business Development Representative Positions
The Business Development Representative is a top level sales executive responsible for selling Progent's wide range of IT outsourcing and support offerings and functioning as the front-line customer liaison. The Business Development Representative is a member of the management team, working closely with the President and Directors and Managers to ensure that corporate goals are met and that quality services are delivered to our customers.
Desktop Engineer Job
Progent is seeking a Desktop Support Expert to help Progent clients to provide service to all users of workstation and notebook PCs based on MS Windows 2K, Windows Vista, and XP platforms. Work in unison with client's management or IT staff or under the direction of a Progent Senior Consultant to support the client’s employees.
Senior Remote Support Engineer Positions
Progent is looking for a Senior Remote Support Specialist to work with a variety of small business clients to manage and service IT systems on-line, utilizing sophisticated technology such as Microsoft Windows 2000/2003 and Microsoft's .NET platform.
Senior Remote Technical Support Expert Jobs in Australia
Progent is seeking a Senior Remote Network Support Expert in Australia to assist a variety of Progent's worldwide customers to maintain and troubleshoot computer systems via telephone or online connections.
Senior Cisco Consultant Jobs
Progent is looking for a Senior Cisco Consultant with Cisco CCIE or CCNP certification to work with Progent's staff of professionals to help customers to plan, integrate, maintain, and troubleshoot IT networks based on Cisco technology.
Certified Security Consultant Jobs
Progent is looking for a Senior Security Engineer with CISA or equivalent security certification to work with Progent's staff of experts to provide small businesses a full range of security services such as network security analysis, penetration testing, security strategy, network monitoring, security modeling, access management solutions consulting, business processes security, and disaster recovery planning.
If you wish to enquire about any job shown above, please send your background information to jobs@progent.com. Be sure to state the job codes of the jobs of interest.
Additional Facts Concerning Work at Progent
Fulltime Work for Network Consultants, Desktop Support Specialists, Security Experts, and Online Support Technicians Progent is seeking to find fulltime, solutions-driven Microsoft certified consultants with Microsoft MCSE or MCSA certification; Cisco certified system consultants who have Cisco CCIE or CCNP credentials; security consultants with CISSP, CISM, or CISA or equivalent security certification; and advanced network architecture consultants with a background in mobile access, wireless connectivity, high availability, disaster recovery, data preservation, and virtual servers. Progent also seeks employees who can work on Progent's team of helpdesk service technicians and remote troubleshooting professionals. Also, Progent is hiring talented administrators who can operate effectively in our high-growth, virtual office culture.
By maintaining a team of skilled and dedicated consultants, providing attentive customer care, and following a competitive results-focused fee structure, Progent has managed to expand our customer list dramatically while delivering consulting support to numerous companies in the San Francisco area and throughout the United States. A sophisticated virtual office environment, a shared information database, and a group approach to problem resolution have allowed Progent to retain a talented staff and a satisfied customer list.
If you are an information technology professional with technical support expertise, joining Progent or working for Progent's customers can enhance your skills via interaction with our group of mutually team-oriented, talented consultants. Our commitment to delivering information technology consulting and technical support to small and midsize companies will give you the opportunity to collaborate intimately with decision makers and add significantly to the success of exciting businesses.
Progent is hiring consultants who have recognized certification in their technical expertise. For example, if you are a Microsoft expert, you should have your Microsoft MCSE certificate. In the case of Cisco professionals, have your Cisco Certified Internetwork Expert or Cisco Certified Network Professional credential. For security, you should have you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other leading security certifications. Naturally, we are familiar with “paper MCSEs.” Notwithstanding, the fact that a certificate can not ensure expertise is no excuse for not earning one. If you have mastered your stuff, then most of these certifications should present no challenge. The crux of the matter is that if you represent yourself to be an expert, then clients deserve to see certifications. We will promote your skills, but you need to provide standard credentials for us to work with. If you stand adamantly opposed to the idea of credentials, we can understand and honor your opinion, but you are probably not an appropriate fit.
Contract Work for Certified Application Specialists for Windows, Apple OS, Linux-based, and Sun Technology For over 20 years, Progent's computer professionals have provided affordable and effective computer support services for small businesses in Northern California and throughout the United States. An advanced virtual office environment, a common support database, and a team philosophy for problem solving have enabled Progent to build a strong in-house team and dramatically grow a satisfied client base.
The Experts Group is our way to provide customers the services of expert information technology support engineers who have advanced knowledge and work experience in key technologies outside of our core concentration in system support and security. Experts Group members are typically independent engineers and sometimes "moonlighters" who are thoroughly certified by Progent to collaborate with our staff consultants to provide end-to-end, world-class network services to small companies. Progent is continually expanding the Experts Group to address the special requirements of our customer base.
Progent's Experts Team now provides consulting in these technologies:
Apple OS networking and programs
Expertise for Linux-powered, UNIX, and Sun Solaris environments
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Strategic and specialized application help
CIO, business analyst, and project logistics outsourcing
Custom program development and deployment
Web, electronic business, Electronic Data Interchange, and customer information portal development and deployment
SQL management and efficiency consulting
Business information consulting
Telecommunications architecture consulting
Benefits of becoming part of Progent's Experts Group include:
By working with us, you get to leverage the impact of our dramatic expansion and top-notch reputation in the market. By maintaining a team of skilled and committed professionals, providing excellent client support, and practicing a proven, value-focused pricing structure, Progent has quadrupled our clientele during the last few years and Progent currently provides professoinal services to hundreds of businesses in Northern California and throughout the U.S.
Progent's experienced marketing team takes care of all aspects of promoting your skills and areas of expertise into our rapidly expanding customer base, so you spend less effort finding customers and extra time generating revenue.
Progent will assist in relationship building between you and our core team of experienced Microsoft and Cisco qualified engineers who are the conduit to the key executives among our customers.
Our sales and operations teams will manage the entire selling and contracting cycle, from lead generation, project approval, client requirements description, capabilities matching, project analysis proposal generation, contract negotiation and execution. Your entire responsibility stays with delivering top-quality consulting service.
We will gives you connections to our advanced virtual office infrastructure, including professional meeting/work sites in Northern California, and Internet and telecomm connectivity throughout the U.S.
You will have the benefit of Progent's extensive knowledge base, best practices processes, library of professional publications, and the shared expertise from one of Northern California's largest independent groups of experienced information technology engineers.
We will pass on partner-only benefits from leading vendors such as Microsoft and Cisco, including free orlow-cost training classes, on-line connections to restricted vendor support tools and technical support resources, and downloadable in-house use programs for training or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to become part of our Experts Group, but we do have the following requirements for membership:
You must have a proven track record as a consulting professional working on your own in your field of expertise, including at least a two year history of completed contracting jobs and/or have your own active customer base for which you now deliver ongoing consulting services.
You need to show that you are an expert in your field of specialization, including showing a long work-related record and excellent references, and have up-to-date vendor or institutional professional qualifications.
You should be able to carry yourself in a professional way and be self driven and assured in your abilities. You should have strong communications skills and know how to work effectively alone or as a member of a group.
You have to know how to explain proper expectations to clients and fellow Progent team members and you need to be able scope out projects, produce task plans, and estimate realistic work schedules.
Improve Your Abilities with the Best Technology and Working with the Top Team of Network Engineers Progent's work environment will allow you to become a more capable consulting professional by improving your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this promise by attracting the best consulting talent for you to operate with, offering a state-of-the-art network and communications infrastructure, running custom application tools to enable the maximum quality of support, and by streamlining proven operational models for finding and keeping clients.
The main factor that differentiates us from most network support firms is the high quality of our consulting team. Among the 50 or so consultants who have teamed with Progent, we have assembled the best expertise across a broad array of technologies. Be it Microsoft servers, Cisco firewalls, network security, Macintosh, Linux, virtual servers, or other key application, we deploy professionals who can help you to be effective on major jobs by combining the aggregate skills of our group of professionals.
To promote the success of Progent's consultants, we invest heavily in providing the best tools to do the job properly. We will leverage information technology to an extraordinary extent and our state-of-the-art virtual office infrastructure enables seamless communications, cooperation, and information exchange with fellow Progent team members — all from home-based or mobile offices. Consultants don’t throw away time or lose revenue because of regular commutes to a physical office building, and all driving you do for on-site customer jobs is determined by your schedule, not Progent's. The best benefit is that much of Progent's consulting services can be done off-site, offering maximum productivity for income-producing time. In practice, some Progent staff do remote support only.
Progent's operations are set up for responding rapidly and effectively to client needs via information exchange and collaborative problem resolution. Even though our consultants operate with a great deal of independence, resource allocation is centralized, customer issues and resolutions are carefully monitored, documented, and organized for easy reference, up-to-date engineer schedules are broadcast to facilitate group projects and simplify trouble escalation, and customer approval is always evaluated. We reinforce the sense of connection via monthly team meetings and regular corporate events.
The majority of our consultants are situated across Northern California, however we are building a rapidly expanding team of network professionals from across the U.S. Our virtual office environment does away with geographic obstacles that restrict the efficiency of conventional company structures. We enhance the package by providing a comprehensive benefit program to ensure the health and financial welfare of our employees and their relations.
Just as we have world-class consultants, Progent's sales and operations teams match the excellence that is Progent. These high-performance contributors to our growth are enabling us to identify and land the scores of new customers we are currently engaging each month. Progent recently celebrated the providing of services to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong marketing organization.
Possessing a commitment to technical excellence is a cornerstone for growth with us. A career in consulting will drive you to learn more than is possible in any other position in information technology. Being confronted by a steady stream of network challenges is what makes professional support exciting. Customers rely on consultants to do the toughest jobs. Creative projects, advanced implementations, vexing or entrenched issues, and difficult upgrades are the basis for our services daily. With us, you will not stall or be narrowly defined, as is all too common for network engineers in traditional corporate roles. You will awake every day enthusiastic about the challenges to come.
On the way, you will meet some wonderful people, both by building strong client relationships and by operating closely with other Progent consultants, where you will learn from and contribute to their growth. Of course, technology is vital, but Progent is a relationship-oriented company from top to bottom. If you don’t offer excellent communications skills or enjoy working with a diverse group of people, then we are in all likelihood not a good match.
If all this seems right for you, we invite you to contact us about our view of the new paradigm of information technology consulting.
Enjoy Lifestyle Benefits and Technical Success with Our Sophisticated Virtual Office Environment Progent is convinced that a carefully designed and implemented information system is a pivotal piece for enabling a company's success, and Progent follows this belief in our corporate system infrastructure. We have created a non-stop virtual office infrastructure that allows our in-house consultants and certified contractors to deliver fast and efficient service, cooperate closely on sophisticated jobs, and gain from professional and private maturity from acting as a member of a dynamic business culture of personal drive and independence.
Progent’s Microsoft-certified consultants can provide small and midsize companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a central location for your employees or clients to access, organize, share and interact with useful data, files, and software and to interact with other people. It enables quicker and more intelligent decisions, more efficient access across groups and more economical business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available within and outside an organization. Windows SharePoint Services connect workers, customers, teams and major tasks with the data they’ve developed in a manner that makes data easy to find, retrieve and re-use.
Progent's Experts Group offers consulting in key technologies such as Apple OS integration and applications; Support for Linux, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and specialized program help; Chief Information Officer, business analyst, and project management services; Special program development and deployment; Web site, eCommerce, Electronic Data Interchange, and client information portal design and integration; SQL management and efficiency help; Management intelligence consulting; and Telecom systems consulting.
Progent's consultants offer Apple Mac clients a range of services including desktop help, integration with Windows-powered networks, email help, custom software programming, and individualized training. Progent's Apple-certified experts and Microsoft-certified consultants can show you how to design and support a safe, robust network and communications architecture to support environments in which Apple Macintosh computers work with Microsoft-based and UNIX/Linux-based systems.
Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software products by making it simpler to copy system images, manage mobile computers, and operate management utilities. In addition to alerting you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover processes that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can help you develop sensible procedures and standards to manage PDAs and intelligent mobile phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that incorporates policies, procedures and IT products to keep your IT network safe.
Progent’s Microsoft certified consultants can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you upgrade from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent practices information transfer from Progent's support experts to customers. By teaching customers to resolve problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces little competition. Medium-size businesses who work with familiar freelance service providers or who maintain internal IT staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more reliable, protected, and productive.
Cisco's security and remote connection products for small businesses provide a complete range of manageable security products to help safeguard your local and remote network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet wireless appliances, and additional Cisco security solutions that fit most closely with your business objectives.
Progent's E-Mail Guard is built on Postini's managed services, which utilize proprietary pass-through filtering rather than the store-and-forward method for defending against spammers, email viruses, DHA attacks, and Denial of Service Attacks. Under Postini's approach, email bound for your e-mail server is processed on the fly at Postini's secure data center. Postini’s Connection Manager technology utilizes heuristic rules analysis to detect behavior profiles associated with DHA attacks and immediately rejects DHA messages. Postini's Content Filter then separates spam and viruses from benign e-mail using an in-memory procedure that takes only milliseconds.
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to suit your unique business needs. Progent’s Microsoft consultants offer experience in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting support for secure, company-wide resource sharing as well as interfacing with CRM packages.
