Jobs for EXperienced Network Engineers, Helpdesk Support Technicians, Network Security Consultants, and Application Programmers
One of America's premiere network consulting firms for small and midsize business systems, Progent maintains a full-time team of talented support professionals who focus on mainstream technologies such as:
Microsoft products
Cisco Integrated Services Routers, switches, PIX firewalls, plus Voice over IP and VPN products
System security expertise
Advanced system infrastructures
Remote IT support and system management
Progent's Experts Team, which contracts freelance experts certified and managed by Progent, offers exceptionally specialized skills in a broad variety of key business applications and networking solutions such as:
Apple OS integration and applications
Support for Linux-based, UNIX-powered, and Sun Solaris environments
MRP, Enterprise Resource Planning, or CRM expertise
Mission-critical and specialized program support
Chief Information Officer, business analyst, and project logistics outsourcing
Special program development and integration
Web, eCommerce, Electronic Data Interchange, and client portal development and deployment
DBM support and performance consulting
Management information consulting
Telecom systems consulting
Creative structures for attracting customers, providing support, nurturing an efficient working environment, and offering generous profit sharing have allowed Progent to be one of the fastest expanding and best recognized Microsoft Gold Partners consultant companies in the U.S. and to establish an international presence for providing remote network expertise. If you are an accredited IT support professional or information technology expert with a drive for a customer service and strong communication skills, you will discover Progent an opportunity for adding to your technical skills, developing a more rewarding career, and achieving economic security.
Find Out More Details Concerning Working at Progent
Check out these pages to learn additional information about our work opportunities, company culture, work environment, compensation structure, and benefits packages:
Full-time Work at Progent
Progent is looking for a variety of on-staff employees including experienced Microsoft MCSE computer engineers; system experts who have Cisco certification; and consultants for fault-tolerant network design with backgrounds in mobile access, wireless networking, non-stop environments, business continuity planning, data protection, and virtual servers. We are also looking for workstation support experts, off-site troubleshooting professionals, and CISA or CISM accredited security consultants. Progent is also hiring veteran managers and administrators who can operate efficiently in our high-growth, virtual office model. Find out additional information concerning staff consulting jobs at Progent by visiting Consulting Jobs at Progent.
Contract Work at Progent
Progent contracts independent consultants who have specialized expertise and working background in high-demand IT areas beyond Progent's primary service concentration. Our Experts Group includes independent consultants who offer advice and programming support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular operating systems such as Linux derivatives, Macintosh, or Sun, or can provide world-class help in technologies such as telecom, web site design, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors qualified by us cooperate with our staff engineers to deliver comprehensive IT services for small business networks. To learn more information about contracting opportunities with Progent's Experts Consulting Group, go to Contracting Opportunities at Progent.
How We Are Exceptional
Progent has managed to recruit the best professional experts by being unique. With a powerful blend of entrepreneurial drive, dedication to customer satisfaction, utilization of state-of-the-art technology, and an independent business model that allows for quality-of-life options for our consulting team, Progent offers a stimulating culture for select individuals who posses a desire for rapidly enhancing their technical skills to deliver concrete solutions for a range of organizations and technical environments. Learn additional details about how we are exceptional by visiting Reasons That We Are Different.
Progent's Virtual Office Network
Our virtual office environment uses sophisticated technologies that enable remote support, wireless communication, convenient availability of Progent's support databases, and instant cooperation with talented team members to help you to solve business-critical IT problems. Progent's virtual office setting allows consultants to concentrate on providing IT solutions rather than dealing with commutes and helps you build lasting customer relationships by enabling you to provide quick, viable, and cost-effective solutions. If you want to learn additional details concerning Progent's virtual office infrastructure, visit Progent virtual Office Work Environment.
Compensation Model and Benefit Programs
Progent's compensation model is determined by revenue sharing. What you make is entirely determined by what you contribute. You have the option of concentrating on quality of life and electing to consult at a more relaxed pace, using Progent's flexible structure to follow individual pursuits, or you can take advantage of the chance to earn considerable income through persistent work and lots of hours. Progent also provides complete family health insurance plus many additional benefits. Learn more details about Progent's compensation model and benefit packages by referring to Our Compensation and Benefits.
Consulting at Progent Q&A
For answers to popular questions about being a consultant at Progent, visit Consulting at Progent Q&A.
This is a description of Progent's current job opportunities:
Job Code
Job Description
A09
Operations Administrator Job
Progent is seeking a talented individual for the work-at-home role of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing expense and asset management responsibilities for a small, quickly expanding company.
Information Technology Hiring Manager Job
Progent is seeking a senior administrator responsible for recruiting consultants to join Progent's team of computer support specialists who offer information technology outsourcing and technical support assistance to customers worldwide.
Job Application Screener Position
Progent is seeking a a detail-oriented person to organize resumes sent to Progent by job applicants. The Job Application Screener will operate from home and retrieve resumes sent via email and import the resumes into a dedicated application tracking program. The Resume Screener will organize all documents submitted by job seekers, verify that all relevant information is correctly transferred into Progent's database, check that professional certifications are valid, and pre-qualify job applicants by assigning each applicant an initial ranking.
Market Development Representative Positions
The Business Development Representative is a top level sales executive charged with selling Progent's wide range of network outsourcing and consulting services and functioning as the front-line client liaison. The Business Development Representative is a member of the management group, operating in sync with the CEO and Directors and Managers to ensure that business targets are met and that the highest level of services are delivered to Progent's customers.
Senior IT Consulting Expert, Microsoft Certified Systems Engineer Positions
Progent is seeking a proven, Microsoft-certified support professional to become part of Progent's internal staff of network professionals. Applicant must have people skills as well as IT expertise and must be solutions oriented.
Desktop Support Expert Positions
Progent is looking for a Desktop Support Expert to work with Progent clients to support all users of workstation and notebook computers based on MS Windows 2000, Vista, and Windows XP platforms. Work cooperatively with customer's management or IT staff or under the supervision of a Progent Senior Consultant to help the client’s workers.
Senior Remote Support Engineer Positions
Progent is seeking a Senior Remote Support Expert to assist a range of Progent's clients to maintain and service information systems off-site, utilizing state-of-the-art technology such as MS Windows 2K/2003 and the MS .NET product family.
Senior Online Network Support Expert Positions in Australia
Progent is looking for a Senior Remote Support Engineer in Australia to help a range of international customers to maintain and support computer networks by phone or online access.
Certified Cisco Consultant Positions
Progent is seeking a Certified Cisco Consultant with Cisco CCIE credentials to join Progent's team of professionals to assist customers to design, implement, maintain, and repair small business networks based on Cisco products.
Senior Security Engineer Job
Progent is looking for a Certified Security Engineer with CISSP, CISM, or CISA or equivalent security certification to join Progent's team of experts to offer customers comprehensive security services such as network security evaluation, security testing, security planning, network monitoring, security architecture, access management systems expertise, operations security, and business continuity planning.
If you wish to ask about any opening shown above, you should e-mail your resume to jobs@progent.com. Be sure to include the job codes of the jobs that interest you.
Additional Facts Concerning Work at Progent
Career Work for Network Consultants, Desktop Service Specialists, Security Experts, and Online Support Technicians Progent wants to find staff-level, solutions-driven Microsoft accredited engineers with Microsoft MCSE, MCSA, or MCP credentials; Cisco accredited system engineers who have Cisco CCIE credentials; security consultants who have CISA or comparable security certification; and advanced network design consultants with a background in mobile access, wireless networking, fault tolerance, disaster recovery, data protection, and server virtualization. Progent also is hiring employees to join our team of helpdesk service specialists and remote support professionals. Also, We are looking for experienced administrators who can operate effectively in Progent's high-growth, virtual office environment.
By supporting a team of skilled and dedicated professionals, providing world-class client services, and following a competitive value-focused fee structure, Progent has been able to expand our client base dramatically while delivering consulting support to hundreds of companies in the San Francisco area and across the U.S. An advanced virtual office environment, a common information database, and a group strategy for problem resolution have allowed Progent to retain a skilled staff and a loyal customer base.
For an information technology professional with technical support experience, teaming with Progent or working for Progent's clients can expand your skills through cooperation with Progent's staff of mutually team-oriented, talented consultants. Our focus on delivering network expertise and computer help to small organizations will give you the chance to work intimately with decision makers and add significantly to the success of exciting businesses.
Progent is looking for technical professionals who can show recognized certification in their technical expertise. So, if you are a Microsoft expert, you should have your Microsoft MCSE credential. In the case of Cisco professionals, have your CCIE or CCNP credential. For security, you should have earned you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or other leading security certifications. Of course, Progent is familiar with "paper experts". However, the fact that a credential does not ensure excellence is no excuse for not having one. If you know your stuff, then most of these tests should pose no great difficulty. The point is that if you represent yourself to be an expert, then customers deserve to see certifications. Progent will broadcast your talents, but you should provide basic certifications for us to work with. In case you stand strongly against the concept of credentials, Progent can sympathize with and respect your opinion, but you are probably not a good fit.
Freelance Jobs for Qualified Application Specialists for Windows, Mac, Linux/UNIX, and Sun Solaris Technology For more than two decades, Progent's computer engineers have provided affordable and effective computer support services for businesses in the San Francisco Bay Area and throughout the U.S. A sophisticated virtual office network, a shared technical knowledge base, and a team philosophy for problem solving have helped us to build a talented consulting group and quickly expand a satisfied clientele.
The Experts Group is Progent's way to offer clients the services of expert computer consulting professionals who have in-depth skills and field background in important areas outside of our core focus in network infrastructure and security. Experts Team consultants are typically freelance contractors and sometimes "moonlighters" who have been carefully certified by Progent to work closely with Progent's in-house consultants to deliver end-to-end, world-class information technology services to small and midsize businesses. We are always enhancing our Experts Team to meet the special needs of our customer base.
Progent's Experts Group now provides support in these technologies:
Macintosh networking and applications
Expertise for Linux-based, UNIX-based, and Sun environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization
Mission-critical and specialized program support
Chief Information Officer, management information analyst, and project logistics services
Custom program design and integration
Web site, eCommerce, EDI, and customer portal development and deployment
DBM support and performance consulting
Management information consulting
Telecom systems support
Benefits of being a member of Progent's Experts Team include:
By associating with Progent, you can take advantage of the impact of Progent's explosive expansion and excellent reputation in the marketplace. By having a team of talented and dedicated professionals, offering attentive client support, and practicing a strong, value-oriented pricing structure, we have multiplied our customer base over the last few years and Progent now delivers professoinal support to hundreds of businesses in California and throughout the United States.
Our veteran marketing staff handles all facets of marketing your services and technical expertise into our rapidly growing client base, so you expend less effort signing up customers and more time generating money.
Progent will assist in relationship building between you and our core team of experienced Microsoft and Cisco certified engineers who are the gateway to the influential managers among our clients.
Progent's selling and operations groups will manage the entire sales and contracting process, from opportunity identification, project approval, client needs description, skills matching, project scoping proposal generation, agreement negotiation and execution. Your exclusive responsibility is on providing high-level consulting expertise.
We will provide you access to Progent's sophisticated virtual office infrastructure, offering professional meeting/work sites throughout the San Francisco area, and Internet and telecomm connectivity throughout the United States.
You will have access to Progent's vast database, best practices processes, library of template-deliverable publications, and the aggregate expertise from one of the country's largest pool of expert network engineers.
Progent will pass on partner-only benefits from top technology companies such as Microsoft and Cisco, including no-cost ordiscounted educational seminars, web access to restricted vendor support utilities and product support resources, and downloadable internal use programs for training and/or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no cost to be part of our Experts Team, but we do have the following qualifications to join:
You must show a proven background as a consulting professional working independently in your field of specialization, including at least a two year history of completed consulting projects or you must have an active customer base to whom you now deliver ongoing support activity.
You must demonstrate that you are an expert in your area of concentration, including showing a long task-relevant record and strong references, and have up-to-date manufacturer and/or institutional professional certifications.
You need to be able to present yourself in a professional way and be self driven and assured in your abilities. You must have strong inter-personal skills and understand how to work efficiently alone or as part of a group.
You must be able to articulate realistic expectations to customers and fellow Progent consultants and you must know how scope out jobs, produce project plans, and estimate reasonable time lines.
Enhance Your Skills with Advanced Technology and Working with a Great Group of Computer Consultants Progent's work environment will make you a better professional by improving your information technology skills and boosting the satisfaction of your customers. Progent delivers on this promise by recruiting the top professional experts for you to operate with, providing an advanced network and communications infrastructure, using specialized application tools to enable the maximum quality of support, and by streamlining our business structures for attracting and maintaining customers.
The decisive factor that distinguishes Progent from other consulting companies is the high quality of our support professionals. Out of the 50 or so consultants who have joined us, we have recruited the best expertise across a wide array of technical areas. Be it Microsoft Windows, Cisco firewalls, network security, Macintosh, Linux/UNIX, virtual servers, or other crucial technologies, we engage professionals who can help you to be effective on major projects by leveraging the collective experience of our team of professionals.
To promote the productivity of Progent's consultants, we invest significantly in making available the best tools to do the job properly. Progent will exploit information technology to an impressive extent and our state-of-the-art virtual office environment allows seamless communications, collaboration, and knowledge exchange with other Progent team members — all from at-home or on-the-road offices. You don’t throw away time or lose income with daily commutes to a physical office building, and all driving you do for in-person customer jobs is based on your time table, not Progent's. The most attractive benefit is that much of Progent's support work can be done off-site, offering 100% productivity for income-producing hours. In fact, some of our staff do off-site support exclusively.
Our business structure is set up for reacting quickly and effectively to client requirements via information sharing and collaborative problem solving. Even though our consultants operate with a great deal of independence, dispatching is centralized, client issues and resolutions are meticulously monitored, recorded, and archived for convenient retrieval, up-to-date consultant availability is broadcast to streamline team tasks and simplify trouble escalation, and client satisfaction is continually monitored. We strengthen the sense of connection via periodic team conferences and quarterly company-wide events.
Most of our team is located across California, but Progent is attracting a quickly growing team of consulting experts throughout the United States. Progent's virtual office environment eliminates regional boundaries that restrict the efficiency of conventional company structures. We complete the package by offering a comprehensive benefit plan to ensure the health and financial welfare of our team members and their families.
Just as we have awesome consulting professionals, Progent's sales and operations teams live up to the excellence that characterizes Progent. These top-notch factors behind Progent’s growth are helping us to identify and sign up the 50-60 new clients we are now acquiring every month. Progent lately celebrated the delivery of services to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong sales organization.
Having a commitment to technical excellence is a key for growth with us. A job in consulting will drive you to learn more than is possible in any other job in information technology. Being confronted by a steady stream of technical challenges is what makes professional support exciting. Clients rely on consulting firms to perform the “hard stuff.” Creative projects, advanced implementations, puzzling or chronic issues, and tricky upgrades are the basis for our services daily. With us, you will not stall or be narrowly defined, as is sadly typical for computer professionals in ordinary corporate roles. You will wake up every day enthusiastic about the opportunities to come.
Along the way, you will meet some wonderful folks, both by establishing strong customer relationships and by working in conjunction with other Progent team members, where you will learn from and add to their success. Yes, technology is vital, but we are a relationship-oriented company heart and soul. If you do not have excellent people skills or enjoy working with a varied assortment of people, then Progent is probably a poor fit.
If all this seems right for you, we urge you to contact Progent about our vision of the future of information technology consulting.
Get Lifestyle Improvements and Technical Success with Progent's Sophisticated Virtual Office Infrastructure Progent is convinced that a carefully designed and executed information system can be a crucial piece for enabling any firm's success, and Progent follows this credo in our own network infrastructure. Progent has built a fault-tolerant virtual office infrastructure that allows Progent's staff consultants and certified contractors to offer rapid and efficient support, cooperate closely on complex jobs, and experience career and personal growth by being part of a dynamic business ethos of personal drive and freedom.
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, create pilot systems and migration plans, install Windows Server 2008 with your network infrastructure and applications, educate your support staff how to use enhanced management tools, and deliver continuing consulting and tech support via budget-friendly alternatives such as Help Desk Call Center service and online technical support.
Small to middle size businesses can now enjoy all the advantages of MOM and also have fast access to Progent’s Microsoft and Cisco certified network consulting professionals. With Progent's affordably priced IT support packages, mid-size businesses can choose a simple MOM-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports MOM 2005 and MOM 2000 to offer small business information systems enterprise-class reliability, security and productivity.
Progent offers clients access to engineers who have been awarded some of the computer industry's most prized certifications. Progent believes that customers have the right to be sure that their computer support professionals have accredited training plus broad real-world backgrounds so that Progent's customers can engage Progent's service with confidence. In many cases, vendor certifications such as the CCIE confers priority for substantially superior vendor help than is offered to non-certified service providers, allowing Progent to deliver clients a higher level of IT service. In addition, major credentials such as CISM or CISSP for network security can help enterprise customers to show compliance with regulatory requirements by engaging the services of accredited industry experts.
Progent's Microsoft-certified support team can provide network troubleshooting and information technology expertise for Microsoft Operations Manager and for the expanding line of Application Management Packs that extend the benefits of MOM to a broad range of business-critical applications. Progent offers consulting for MOM 2005 and Microsoft Operations Manager 2000 to give small to mid-size business networks ultra-high availability, security and speed. Progent can show you how to benefit from MOM by providing requirements assessment, installation, setup, special programming, troubleshooting, Help Desk support, security consulting, and administration. With more than five years of background working with the NetIQ platform upon which Microsoft Operations Manager is built, Progent's IT consulting professionals can offer small businesses world-class support for MOM.
If your company operates a UNIX or Linux environment or a multi-OS IT environment, Progent's CISA and CISSP-qualified consultants can assist your whole organization in a broad array of security areas including security management practices, security architecture and strategies, connection control systems and methodology, software development security, business processes security, hardware security, communications, network and web security, and business continuity preparedness. CISM and CISSP stipulate the core competencies and worldwide standards of performance that information security professionals are required to master. These certification give IT management the confidence that those who have earned their CISA or CISSP certification have the background and knowledge to offer world-class security support and engineering help.
Progent is a Microsoft Gold Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Gold Certified Partners represent the elite Microsoft Business Partners who earn the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication required to achieve the level of Microsoft Gold Partner pays dividends to Progent's customers by enabling Progent to offer your company better technical solutions for your information network.
Progent’s team of Microsoft and Cisco qualified consultants average longer than a decade of hands-on professional experience, at the front lines of network service, performing a wide variety of technical projects for an extensive array of clients. Every Progent consultant shares a proven collection of personal best practices that are combined into company-wide best practices training that Progent teaches its support staff. This means that you get not only world-class IT skills, but also a support engineer with proven approaches for using technical knowledge to solve actual IT problems quickly.
Progent is a Registered Cisco Partner offering on-staff Cisco-qualified engineers available to help you to deploy or maintain Cisco-based network solutions. Being a Registered Partner for Cisco, Progent can provide the expertise of Progent's on-staff CCIE-certified professionals with expertise in designing, deploying and troubleshooting networking environments powered by Cisco technology. Since Progent is in addition a Microsoft Gold Partner and provides expert help for a wide variety of commercial applications, Progent can help you develop comprehensive information technology solutions that optimize the business value of your network. Cisco's industry-leading selection of connectivity products familiar to Progent includes PIX 500 Series and ASA 5500 Series firewalls, secure high-bandwidth and integrated services routers, Aironet wireless access points, wired and wireless voice over IP phones, Catalyst Series switches, as well as protection and Virtual Private Network products.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are in keeping with your business goals.
E-Mail Guard is Progent's economical spam filtering and anti-virus managed service that offers small businesses world-class defense against spam, viruses, DHA attacks, and other forms of email-borne attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-based antispam and anti-virus services that stop email attacks before they can penetrate the company firewall. Perimeter Manager also lets administrators track and control their email application, irrespective of server platform, hardware technology, or data center location.
Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Mac users can work closely with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and transmit messages, search the Exchange global address list, copy addresses, synchronize calendars, and invite fellow workers to conferences with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that LDAP and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage training.
Progent’s Cisco-certified network experts offer experienced PIX Firewall support services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and safe access services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPSec VPN networking, intelligent access services, and flexible administrative tools. Progent’s Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
MOM is a potent server management tool that helps IT administrators to be more responsive to critical IT trouble spots by alerting them when potential problems require action according to an extensive record of real problems. Microsoft Operations Manager saves administration time by putting aside spurious event information that is not indicative of critical issues. Progent's experienced MOM experts can help you to select relevant MOM components, install and integrate Microsoft Operations Manager, and create custom rules, VBasic scripts, reports, and alarms for your company.