Career and Freelance Positions at Progent Jobs for Talented Network Consultants, Help Desk Support Technicians, Security Consultants, and Application Programmers
Among the top computer consultant companies for small and midsize business systems, Progent maintains a full-time staff of talented support professionals who concentrate on mainstream technologies such as:
Microsoft Windows products
Cisco Integrated Services Routers, Catalyst switches, firewalls, plus Voice over IP and VPN solutions
Enterprise security expertise
Sophisticated system architecture
Off-site IT support and system management
Our Experts Group, which contracts freelance experts qualified and coordinated by Progent, offers highly specialized knowledge covering a broad variety of vital software areas and network technologies such as:
Macintosh integration and applications
Consulting for Linux-based, UNIX-powered, and Sun systems
CIO, management information analyst, and project logistics outsourcing
Special program development and deployment
Web, electronic business, Electronic Data Interchange, and customer portal design and deployment
Database management and performance help
Business intelligence expertise
Telecommunications architecture consulting
Creative structures for attracting clients, providing support, nurturing an efficient company culture, and offering generous compensation have allowed us to become among the most rapidly growing and most well respected Microsoft Gold Partners consulting companies in the United States and to build an international presence for providing online IT support. If you are a certified IT support professional or information technology consultant with a focus on a customer success and excellent communication skills, consulting professionals should consider Progent a chance for adding to your professional skills, living a more independent lifestyle, and attaining economic success.
Learn More Information About Jobs at Progent
Check out these pages to learn additional details about our work opportunities, business philosophy, operational environment, profit sharing model, and benefits:
Full-time Careers at Progent
Progent is seeking a range of on-staff workers such as solutions-driven Microsoft MCSE and MCSA computer engineers; network consultants with Cisco CCIE, CCNP, or CCNA credentials; and consultants for fault-tolerant system architecture with backgrounds in mobile connectivity, wireless integration, high-availability environments, business continuity planning, data protection, and VMware technology. We are also seeking desktop support experts, remote troubleshooting specialists, and CISM or CISSP certified security consultants. We are also looking for experienced managers and administrators who can perform efficiently in Progent's dynamic, virtual office environment. Learn additional details about staff professional services work at Progent by going to Consulting Jobs at Progent.
Freelance Jobs with Progent
Progent contracts freelance professionals with specialized knowledge and working experience in high-demand IT topics beyond Progent's primary service concentration. Progent's Experts Team employs freelance consultants who offer consulting and programming support for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or offer expert skills in areas such as telecom, web site design, EDI, eCommerce, or database management. Freelance contractors qualified by Progent cooperate with our staff professionals to provide comprehensive solutions for small and midsize business networks. If you want to find out additional information concerning contract jobs with our Experts Team, see Contracting Opportunities with Progent.
Ways That Progent Is Different
We have been able to attract the top consulting talent by being different. Providing a powerful blend of entrepreneurial spirit, insistence on customer success, utilization of advanced technical tools, plus an independent work model that accommodates quality-of-life choices for our team members, Progent offers a stimulating culture for talented individuals who have a drive for rapidly improving their technical skills to create real-world benefits for a range of businesses and technical environments. Find out more details concerning reasons we are exceptional by visiting Ways That Progent Is Unique.
Progent's Virtual Office Infrastructure
Our virtual office environment provides sophisticated technologies that enable off-site support, wireless communication, easy access to Progent's knowledge bases, and close collaboration with mobile colleagues to help you to deal with challenging network problems. Our virtual office setting enables consultants to concentrate on providing IT solutions rather than dealing with commutes and helps you establish successful customer relationships by permitting you to provide quick, effective, and cost-effective solutions. To find out additional information concerning Progent's virtual office work environment, go to Progent virtual Office Network.
Compensation Model and Benefit Packages
Our compensation is based on revenue sharing. The money you earn is entirely tied to the revenue you generate. Consultants have the option of focusing on life style and choosing to work at a more relaxed pace, utilizing our flexible schedule to follow personal enthusiasms, or you can use the opportunity to make significant income through persistent effort and lots of hours. Progent also offers comprehensive family health coverage as well as numerous additional benefits. Learn more information about our compensation model and benefit packages by going to Our Compensation and Benefit Packages.
Employment at Progent Q&A
For answers to common enquiries about becoming a consultant at Progent, refer to Consulting at Progent Q&A.
The following is a description of some available job openings:
Code
Description
A09
Operations Administrator Job
Progent is looking for a talented individual for the home-office position of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling A/P and asset management responsibilities for a small, rapidly growing company.
Information Technology Hiring Manager Job
Progent is seeking a senior administrator responsible for recruiting technical personnel to work with Progent's group of support specialists who offer IT outsourcing and network consulting assistance to customers worldwide.
Technical Response Center Coordinator Job
Progent has a position for a talented individual for the job of Technical Response Center (TRC) Coordinator working with an innovative technical services business in a dynamic environment. The TRC Coordinator is to be the first point of contact for incoming TRC and Main number phone calls and must present a professional and sympathetic demeanor in the start up of Emergency Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, which includes tasks such as First Service follow up interviews. The Customer Services Administrative Assistant provides a variety of administrative duties for the Director of Customer Services to make sure Progent provides the best possible client service.
Business Development Representative Positions
The Business Development Representative is a top level sales executive charged with selling Progent's broad array of IT outsourcing and support services and functioning as the front-line customer interface. The Business Development Representative is a member of the executive group, working closely with the President and Directors and Managers to ensure that corporate goals are accomplished and that top notch services are provided to Progent's customers.
Desktop Engineer Job
Progent is looking for a Desktop Engineer to work with Progent clients to maintain all workers using desktop and laptop PCs powered by Microsoft Windows 2K, Vista, and XP platforms. Work closely with customer's management or IT staff or under the supervision of a Progent Senior Engineer to support the client’s workers.
Senior Remote Support Engineer Job
Progent is looking for a Senior Remote Support Engineer to work with a variety of Progent's customers to manage and service computer systems remotely, utilizing sophisticated technology including MS Windows 2000/2003 and Microsoft's .NET platform.
Senior Online Network Support Expert Jobs in Australia
Progent is looking for a Senior Remote Support Expert in Australia to assist a range of Progent's international clients to manage and troubleshoot computer systems by telephone or remote connections.
Senior Cisco Consultant Job
Progent is seeking a Certified Cisco Engineer with CCIE or CCNA certification to join Progent's team of experts to help customers to plan, integrate, maintain, and troubleshoot small business networks that incorporate Cisco products.
Senior Security Engineer Positions
Progent is looking for a Senior Security Engineer with CISSP, CISM, or CISA or equivalent security certification to join Progent's team of professionals to offer clients a full range of security consulting including network security evaluation, penetration testing, security planning, network monitoring, security modeling, access management solutions consulting, operations security, and business continuity planning.
If you would like to ask about any opening listed above, please send your background information to jobs@progent.com. Please state the job codes of the jobs that interest you.
Additional Facts Concerning Jobs with Us
Career Jobs for Network Engineers, Desktop Service Technicians, Security Consultants, and Online Help Professionals Progent wants to find staff-level, solutions-driven Microsoft accredited consultants with Microsoft MCSE certification; Cisco certified network consultants who have Cisco CCIE or CCNP certification; security professionals with CISM or equivalent security certification; and advanced network design experts with experience in mobile access, wireless connectivity, high availability, business continuity, information protection, and server virtualization. Progent also seeks employees who can join our staff of helpdesk service technicians and remote troubleshooting professionals. Also, Progent is hiring experienced administrators who can operate productively in our fast-paced, virtual office environment.
By maintaining a staff of skilled and motivated consultants, delivering attentive customer services, and following a competitive results-focused pricing model, Progent has managed to expand our customer base dramatically while providing professional services to hundreds of businesses in the San Francisco area and across the U.S.. A sophisticated virtual office environment, a common information database, and a team strategy for problem resolution have allowed Progent to retain a skilled staff and a loyal customer base.
If you are a network consultant with troubleshooting experience, teaming with Progent or working for our clients can expand your skills through interaction with our staff of highly team-oriented, expert consultants. Our commitment to providing information technology consulting and technical help to small and midsize companies will give you the opportunity to work intimately with decision makers and contribute appreciably to the success of exciting businesses.
We are hiring technical professionals who can show recognized certification related to their special expertise. So, if you are a Microsoft expert, you should have earned your Microsoft MCSE certificate. For Cisco consultants, have your CCIE or Cisco Certified Network Professional credential. For security, you should have you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or other leading security credentials. Of course, Progent is familiar with “paper MCSEs.” Still, simply because a certificate can not guarantee excellence is no reason for not owning one. If you have mastered your stuff, then most of these tests should present no challenge. The bottom line is that if you are a professional, then clients expect credentials. Progent can broadcast your skills, but you must have basic certifications for us to market. If you happen to be strongly against the concept of credentials, Progent can understand and respect your opinion, but you are probably not an appropriate fit.
Freelance Jobs for Qualified Experts for Windows, Macintosh, Linux/UNIX, and Sun Solaris Technology For over 20 years, Progent's computer engineers have offered low-cost and effective computer support expertise for businesses in Northern California and across the U.S.. A sophisticated virtual office network, a shared support database, and a collaborative philosophy for problem resolution have enabled us to retain a strong consulting group and dramatically expand a satisfied client base.
The Experts Group is our way to offer clients the services of specialized information technology consulting engineers who have advanced knowledge and work background in key technologies beyond our primary concentration in network infrastructure and security. Experts Group members are typically freelance contractors and occasionally "moonlighters" who are carefully certified by us to work closely with Progent's in-house engineers to deliver comprehensive, world-class information technology services to small and midsize businesses. Progent is always expanding the Experts Group to meet the particular requirements of our customer base.
Our Experts Group currently provides consulting in these technologies:
Apple OS networking and applications
Expertise for Linux, UNIX, and Sun systems
MRP, Enterprise Resource Planning, or CRM customization
Strategic and specialized program support
CIO, business analyst, and project logistics outsourcing
Special applications development and integration
Web site, electronic business, EDI, and customer information portal development and deployment
Database support and performance help
Management intelligence consulting
Telecommunications architecture support
Benefits of becoming a member of Our Experts Team include:
By associating with Progent, you can leverage the impact of our dramatic expansion and top-notch recognition in the market. By maintaining a group of talented and committed professionals, providing excellent customer support, and following a strong, ROI-focused billing model, we have quadrupled our clientele over the last few years and Progent now provides consulting support to hundreds of companies in Northern California and across the United States.
Our veteran marketing team takes care of all aspects of marketing your skills and technical knowledge into our rapidly growing customer base, so you spend less effort finding customers and more time making money.
Progent will facilitate relationship building between you and our core group of experienced Microsoft and Cisco certified engineers who are the gateway to the key executives among our customers.
Progent's sales and operations groups will take care of the complete selling and contracting cycle, from opportunity generation, job qualification, client requirements description, capabilities matching, project analysis proposal generation, agreement negotiation and generation. Your entire focus stays with providing high-level consulting expertise.
Progent will gives you connections to our sophisticated virtual office infrastructure, offering convenient conference sites throughout Northern California, and data and voice access throughout the U.S.
You will have the benefit of Progent's vast database, best practices procedures, abundance of professional documents, and the shared expertise from one of Northern California's largest pool of expert network engineers.
Progent will share special benefits from leading technology companies such as Microsoft and Cisco, including free ordiscounted training classes, web access to restricted vendor troubleshooting tools and product maintenance resources, and downloadable internal use programs for education and/or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to be a member of our Experts Team, but Progent has strict qualifications to join:
You need to show a strong track record as a consulting professional working on your own in your area of expertise, including a minimum two year history of completed contracting jobs or you must have your own active customer base for which you now provide ongoing consulting activity.
You must demonstrate that you are an expert in your field of concentration, which includes showing a long task-relevant history and excellent references, and have up-to-date vendor or institutional professional qualifications.
You need to be able to present yourself in a professional way and be self driven and assured in your abilities. You should have excellent people skills and know how to work successfully alone or as part of a group.
You have to be able to communicate realistic expectations to clients and fellow Progent consultants and you must be able analyze jobs, create project plans, and estimate realistic work schedules.
Enhance Your Abilities with Advanced Technology and Working with a Great Group of Computer Consultants Progent's productive atmosphere will make you a better professional by enhancing your information technology knowledge and boosting the satisfaction of your customers. Progent makes good on this commitment by attracting the best professional talent for you to work with, providing an advanced system architecture, using proprietary application utilities to enable the highest level of support, and by optimizing proven business structures for attracting and maintaining clients.
The decisive factor that differentiates us from typical network support companies is the high quality of our service staff. Among the scores of consultants who have joined Progent, we have assembled the best expertise across a wide array of technical areas. Whether it’s Microsoft Windows, Cisco firewalls, network security, Apple, Linux/UNIX, virtual servers, or other key areas, we deploy experts who can enable you to be successful on larger projects by combining the collective skills of our team of experts.
To ensure the success of Progent's team, we invest significantly in making available the most powerful tools to perform the job efficiently. Progent will exploit technology to an impressive degree and our state-of-the-art virtual office infrastructure allows seamless connectivity, cooperation, and knowledge sharing with fellow Progent consultants — all from home-based or on-the-road offices. Consultants don’t waste time or forfeit income with regular drives to a conventional office building, and any driving you do for in-person customer work is determined by your schedule, not Progent's. The most attractive part is that much of our support services can be performed remotely, representing 100% productivity for income-producing time. In fact, some Progent staff do off-site consulting only.
Our business structure is set up for responding rapidly and effectively to client requirements through knowledge exchange and collaborative problem resolution. Although Progent's consultants operate with a high level of freedom, dispatching is centralized, customer problems and resolutions are carefully tracked, documented, and archived for convenient retrieval, current consultant schedules are published to facilitate group tasks and simplify trouble escalation, and customer approval is continually evaluated. We strengthen the feeling of connection via monthly workgroup meetings and regular company-wide events.
Most of Progent's team is situated throughout California, however Progent is attracting a rapidly expanding group of consulting experts from across the U.S. Our virtual office infrastructure eliminates regional boundaries that restrict the efficiency of traditional business structures. We enhance the package by providing a full benefit program to promote the physical health and financial welfare of our team members and their relations.
Just as we have awesome consulting professionals, our marketing and operations groups live up to the high standards that defines Progent. These top-notch factors behind Progent’s growth are helping us to identify and sign up the 50-60 new customers we are now acquiring each month. We recently celebrated the delivery of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also a strong sales organization.
Having a passion for technical proficiency is a key for success with us. A job in consulting will drive you to learn more than is possible in any other position in network technology. Being exposed to a steady series of network challenges is what keeps professional support exciting. Clients rely on a consultant to perform the toughest jobs. Innovative projects, advanced deployments, vexing or chronic issues, and tricky upgrades are the foundation for our services every day. With us, you will not stall or be pigeonholed, as is all too typical for computer professionals in ordinary corporate roles. You will awake every day enthusiastic about the challenges ahead.
Along the way, you will meet some wonderful folks, both by establishing strong client relationships and by operating in conjunction with other Progent team members, where you will learn from and add to their growth. Yes, technology is vital, but we are a relationship-focused company through and through. If you don’t have excellent people skills or like cooperating with a varied assortment of people, then Progent is probably a poor fit.
If this seems good to you, we urge you to contact us about our view of the new paradigm of network consulting.
Get Lifestyle Benefits and Professional Prowess with Progent's Advanced Virtual Office Environment Progent believes that a well architected and executed network is a pivotal piece for accelerating a company's growth, and Progent applies this philosophy in our corporate system infrastructure. Progent has built a fault-tolerant virtual office network that allows Progent's staff engineers and certified contractors to offer rapid and effective service, collaborate easily on sophisticated jobs, and experience career and personal maturity by being part of an exciting company ethos of personal drive and freedom.
Progent’s team of Microsoft and Cisco certified experts average more than a decade of hands-on professional experience, at the front lines of network support, executing a wide variety of IT tasks for a large array of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support staff. This guarantees that you get not only world-class IT skills, but also a consultant with field-tested methods for applying computer knowledge to fix real-world IT problems rapidly.
Progent’s consultants offer expertise in a variety of disciplines relevant to mobile connectivity such as network topology, Activesync, wireless protection, wireless e-mail, Windows Mobile 2003. PDA integration, RIM Blackberry, and mobile application programming. Progent's qualified consultants can save your organization work and money by using their wireless expertise to help you select and integrate wireless access solutions that make sense for your business. Progent can also optimize your IT architecture so that mobile PDAs perform better.
IT Consultants for Cisco Aironet 1300 Series Outdoor Access Point/Bridge Napa Consultant Services
Progent’s Cisco-certified network experts offer wireless consulting support for Cisco WAP and wireless bridge products. Cisco supplies access points that have either solo 802.11g radios for as high as 54 Mbps of capacity or two-radio access points that handle both 802.11g and 802.11a for as much as 108 Mbps of bandwidth. Progent’s Cisco wireless consultants can provide help for the whole line of Cisco 802.11g wireless access points and wireless bridges including the Cisco Aironet 350 Access Point, the Cisco Aironet 350 Wireless Bridge, the Cisco Aironet 1130AG Series and 1230AG Series access points, the Cisco Aironet 1300 Series Outdoor Access Point/Bridge, the Cisco Aironet 1400 Wireless Bridge, plus any Cisco 802.11b Wireless Access Point device. The Cisco Aironet 1130AG Series and 1230AG Series access points are built to conserve current and future network architecture dollars10:25 AM 6/28/2006. The 802.11a radio supports throughput of as much as 54 Mbps on 12 non-overlapping 5 GHz channels to provide high performance as well as maximum scalability. The 802.11g transceiver allows throughput up to 54 Mbps in the 2.4 GHz band. When using an 802.11g transceiver, the access point may be configured to support only 802.11g users for high-bandwidth scenarios, or, for added economy, it may be set up to handle both 802.11g and older 802.11b technology.
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent offers the background to complete your project rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Progent provides the services of Microsoft and Cisco-qualified network consulting professionals to show clients economical alternatives to help companies maximize the benefits of Microsoft and Cisco products. For environments that range from small offices to large enterprises, Progent's expert engineers can assist you to improve your network's e-mail infrastructure, protection, availability, throughput, and IT management.
Progent is a Microsoft Gold Partner and has earned special competencies that include Information Worker Solutions. Microsoft Gold Certified Partners are the most successful Microsoft Business Partners who earn the top customer endorsement and enjoy the tightest working relationship with Microsoft. The understanding, skills, and commitment needed to earn the status of Microsoft Gold Certified Partner pays dividends to Progent's customers by allowing Progent to offer your business better solutions for your IT system.
Speakeasy is a national provider of high-speed data VoIP solutions. Speakeasy provides a diverse selection of data services such as Speakeasy DSL, SDSL, Full T1, and Bonded T1 services. Also, Speakeasy Business provides Voice over IP service. Progent has an agent relationship with Speakeasy and is a Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the expertise to help you integrate Speakeasy broadband services to create a world-class, cohesive communications infrastructure on a down-to-earth budget.
Progent's Microsoft-certified experts have 18 years of background providing e-mail, electronic messaging and telecommunications/email combination solutions for San Francisco Bay Area companies. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2003 or Exchange Server 2000. Progent also provides Windows XP and Vista desktop email help for Exchange and Outlook and can show you how to set up Microsoft Outlook 2003, Microsoft Outlook 2000, Outlook XP, and Outlook Web Access (OWA). For email virus protection and spam filtering, Progent offers expertise with Postini managed services and Trend Micro Scanmail. Progent is also an authorized Postini Managed Service Provider (Postini MSP). As a Postini reseller, Progent is able to help small organizations benefit from Postini’s advanced spam filter solutions.
Progent's Microsoft-certified consulting team can provide computer help and IT expertise for Microsoft Operations Manager and for the growing family of Application Management Packs that bring the benefits of MOM to a wide array of business-critical applications. Progent offers consulting for Microsoft Operations Manager 2005 and MOM 2000 to bring small business networks maximum reliability, security and performance. Progent can help you take full advantage of MOM by performing requirements analysis, deployment, configuration, special programming, technical support, Help Desk outsourcing, security consulting, and administration. With more than five years of experience with the NetIQ platform upon which MOM is built, Progent's network consulting professionals can provide small companies enterprise-class support for MOM.
Progent’s wireless professionals can help small companies design, choose, pilot, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wired connections. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet, Proxim, and other small business wireless vendors and can show you how to select and deploy the wireless link solutions that align best your company needs.
The open structure of Microsoft Dynamics Great Plains makes it possible to design specialized programs that have all of the basic functionality of popular Microsoft Great Plains solutions but also meet the unique needs of your business. With access to the Modifier that comes with MS Visual Basic for Applications, program designers can use the most widely used development platform in the industry to adapt Microsoft GP information views, create or modify business logic, customize forms and reports, or extend integration with Microsoft Office applications. Progent's expertise with Microsoft .NET tools, Microsoft SQL Server consulting, and development experience with VBasic, XML and other developer platforms make it possible to create custom line-of-business software and eCommerce solutions that work transparently with Microsoft GP.
