Career and Contracting Positions at Progent Work for Talented Network Professionals, Help Desk Service Technicians, Security Consultants, and Application Developers
Among America's top computer consulting companies for small business systems, Progent maintains a large staff of certified support experts who focus on mainstream IT areas including:
Microsoft technology
Cisco routers, switches, firewalls, plus Voice over IP and VPN solutions
Network security analysis
Advanced connectivity infrastructures
Remote troubleshooting and network management
Progent's Experts Team, which includes freelance experts certified and managed by Progent, offers highly refined knowledge covering a broad variety of key software applications and network technologies that include:
Apple OS networking and programs
Consulting for Linux-based, UNIX, and Sun Solaris environments
MRP, Enterprise Resource Planning, or CRM customization
Line-of-business and vertical program help
CIO, business analyst, and project management services
Special program development and integration
Web, electronic business, EDI, and customer portal design and deployment
DBM management and performance consulting
Business information consulting
Telecom architecture support
Innovative structures for finding clients, providing service, establishing an efficient company culture, and offering highly competitive compensation and benefits have enabled us to be among the most rapidly expanding and most well recognized Microsoft Gold Partners consultant organizations in America and to build a worldwide presence for providing remote network service. If you are a certified computer support professional or information technology expert with an orientation towards a customer service and strong communication skills, consultants will find in Progent an opportunity for adding to your technical knowledge, developing a more rewarding career, and achieving financial security.
Learn More Details About Working with Progent
Follow these links to find out more information about Progent's job opportunities, business philosophy, work environment, compensation model, and benefits:
Full-time Positions at Progent
We are seeking a range of full-time workers such as motivated Microsoft MCSE and MCSA network consultants; network consultants who have Cisco CCIE, CCNP, or CCNA certification; and consultants for fault-tolerant system design with experience in mobile connectivity, wireless integration, high-availability systems, business continuity planning, data preservation, and VMware technology. We are also hiring workstation support technicians, remote troubleshooting specialists, and CISSP, CISM, or CISA accredited security professionals. Progent is also hiring veteran managers and administrators able to perform efficiently in our high-growth, virtual office environment. Find out more information concerning staff consulting jobs at Progent by going to Consulting Careers at Progent.
Freelance Opportunities at Progent
Progent works with freelance professionals who have specialized expertise and working background in high-demand information technology topics outside Progent's main service concentration. Progent's Experts Group employs independent consultants who can provide consulting and development services for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; possess in-depth expertise with non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide expert skills in technologies like telecom, web design, Electronic Data Interchange, eCommerce, or database management. Independent consultants certified by us cooperate with our in-house engineers to deliver comprehensive solutions for small business networks. To learn additional details about contracting jobs with our Experts Consulting Group, refer to Freelance Work at Progent.
Reasons That We Are Unique
Progent has managed to recruit the best professional talent by being unique. With an innovative blend of enterprising spirit, commitment to customer satisfaction, use of state-of-the-art technical tools, and a flexible work structure that allows for life-style options for our consulting team, Progent offers a dynamic setting for talented consultants who have a drive for rapidly improving their technical abilities to create real-world solutions for a range of businesses and technical environments. Find out more information concerning how we are unique by going to Reasons That Progent Is Exceptional.
Progent's Virtual Office Work Environment
Our virtual office model uses state-of-the-art technical tools that enable off-site support, wireless connectivity, convenient access to Progent's knowledge bases, and close collaboration with mobile colleagues to help you to solve challenging IT problems. Our virtual office network enables you to concentrate on delivering service instead of fighting commutes and lets you nurture successful customer relationships by permitting you to come up with quick, viable, and affordable solutions. In order to find out more details concerning our virtual office business model, refer to Progent virtual Office Network.
Compensation and Benefit Packages
Progent's compensation model is determined by revenue sharing. The money you make is directly determined by the revenue you contribute. Consultants have the option of concentrating on life style and electing to consult at a more relaxed pace, using Progent's flexible structure to follow individual pursuits, or you can choose to make significant income by persistent effort and lots of hours. Progent also provides full family health care insurance plus numerous additional benefits. Find out additional details concerning Progent's compensation and benefit packages by referring to Progent Compensation and Benefit Packages.
The following is a description of some current job opportunities:
Job Code
Job Description
A09
Operations Administrator Position
Progent is looking for a motivated person for the work-at-home role of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling expense and asset management responsibilities for a small, quickly growing company.
IT Hiring Manager Job
Progent is seeking an experienced administrative executive tasked with hiring technical personnel to work with Progent's team of network support engineers who provide IT outsourcing and computer support assistance to clients worldwide.
Technical Response Center Coordinator Job
Progent is looking for an experienced individual for the position of Technical Response Center (TRC) Coordinator working with a creative technical services company in a dynamic environment. The Technical Response Center Coordinator is to be the first point of contact for incoming Technical Response Center and Main number phone calls and must present a professional and sympathetic attitude in the initiation of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, which includes duties such as First Service follow up interviews. The Customer Services Administrative Assistant provides a variety of administrative responsibilities for the Director of Customer Services to make sure Progent delivers exceptional client care.
Market Development Manager Jobs
The Business Development Representative is a senior level sales manager responsible for selling Progent's wide array of network outsourcing and consulting offerings and functioning as the front-line customer interface. The Business Development Representative is a key part of the management group, working in sync with the President and Directors and Managers to ensure that business goals are met and that the highest level of services are delivered to Progent's customers.
Desktop Support Expert Positions
Progent is looking for a Desktop Support Expert to work with Progent clients to maintain all workers using desktop and laptop computers powered by MS Windows 2K, Windows Vista, and XP technology. Work closely with client's management or IT staff or under the direction of a Progent Senior Consultant to support the customer's workers.
Senior Remote Support Expert Positions
Progent is looking for a Senior Remote Support Specialist to help a range of small business customers to maintain and support IT systems off-site, utilizing state-of-the-art technology including MS Windows 2000/2003 and the MS .NET product family.
Senior Online Network Support Engineer Positions in Australia
Progent is looking for a Senior Online Network Support Expert in Australia to assist a range of Progent's international customers to maintain and service IT systems via telephone or online access.
Senior Cisco Engineer Jobs
Progent is seeking a Senior Cisco Consultant with CCIE or CCNA credentials to work with Progent's staff of professionals to assist clients to design, install, manage, and troubleshoot small business networks based on Cisco technology.
Certified Security Consultant Positions
Progent is seeking a Senior Security Consultant with CISM or equivalent security certification to join Progent's staff of professionals to offer clients a full range of security services including system security analysis, security testing, security planning, network monitoring, security modeling, access control solutions expertise, business processes security, and business continuity planning.
If you would like to enquire about any job shown above, please send your background information to jobs@progent.com. Please state the job codes of the positions that interest you.
Details About Work with Us
Fulltime Work for Network Engineers, Computer Service Specialists, Security Experts, and Online Help Technicians Progent wants to find full-time, results-oriented Microsoft certified consultants with Microsoft MCSE or MCSA credentials; Cisco certified network consultants who have Cisco CCIE certification; security consultants with CISSP, CISM, or CISA or equivalent security credentials; and high-end network design consultants with experience in mobile solutions, wireless networking, fault tolerance, business continuity, information protection, and server virtualization. Progent also seeks employees who can join Progent's staff of helpdesk service technicians and remote troubleshooting experts. In addition, We are looking for experienced managers who can perform effectively in our high-growth, virtual office environment.
By supporting a team of talented and dedicated professionals, delivering attentive customer services, and following a competitive value-focused fee model, We have been able to increase our customer list rapidly while providing professional services to hundreds of companies in Northern California and throughout the United States. A sophisticated virtual office environment, a common knowledge base, and a team approach to problem solving have helped Progent to maintain a skilled consulting team and a loyal customer base.
For an information technology consultant with technical support expertise, teaming with Progent or helping our customers will enhance your knowledge through cooperation with our staff of highly team-oriented, expert consultants. Progent's focus on delivering information technology expertise and computer help to small companies will give you the opportunity to collaborate closely with decision makers and contribute significantly to the success of exciting businesses.
We are hiring consultants that have verifiable certification related to their special expertise. So, if you are a Microsoft consultant, you must have earned your Microsoft Certified Systems Engineer certificate. For Cisco professionals, have your CCIE or CCNP credential. For network security, you should have earned you Certified Information Systems Security Professional, Certified Information Systems Auditor, Certified Information Security Manager, or other leading security credentials. Naturally, we are familiar with “paper MCSEs.” Notwithstanding, simply because a credential does not guarantee excellence is no justification for not earning one. If you have mastered your stuff, then most of those tests should pose no challenge. The bottom line is that if you are an expert, then clients deserve to see certifications. We will broadcast your talents, but you need to have basic certifications for Progent to work with. If you are adamantly opposed to the idea of credentials, we can understand and respect your position, but you are likely not an appropriate fit.
Freelance Jobs for Certified Experts for Windows, Apple OS, Linux, and Sun Solaris Technology For more than two decades, our consulting engineers have offered affordable and successful computer support expertise for small businesses in Northern California and throughout the U.S.. An advanced virtual office environment, a shared support database, and a team philosophy for problem resolution have enabled us to retain a strong in-house team and dramatically expand a loyal client base.
The Experts Group is Progent's way to offer customers the help of expert information technology support professionals who have advanced skills and field experience in important areas outside of our core concentration in network support and security. Experts Team consultants are often freelance engineers and sometimes "moonlighters" who have been thoroughly certified by us to collaborate with our staff consultants to deliver comprehensive, world-class information technology services to small and midsize businesses. We are continually enhancing the Experts Group in order to address the particular requirements of our clients.
Progent's Experts Group currently offers support in these technologies:
Macintosh integration and programs
Consulting for Linux, UNIX-powered, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Line-of-business and vertical program help
Chief Information Officer, management information analyst, and project logistics services
Custom program development and integration
Web, electronic business, Electronic Data Interchange, and customer portal development and integration
DBM management and efficiency consulting
Business information consulting
Telecom systems consulting
Advantages of being a member of Our Experts Group include:
By working with Progent, you get to benefit from the impact of our explosive growth and excellent reputation in the market. By having a team of talented and dedicated professionals, providing attentive client care, and practicing a proven, value-oriented billing model, Progent has quadrupled our customer base over the past few years and Progent currently provides professoinal support to hundreds of businesses in Northern California and across the U.S.
Progent's experienced marketing staff handles all aspects of promoting your services and technical expertise into our quickly expanding client base, so you spend less time signing up customers and more time generating money.
Progent will facilitate relationship building between you and our core team of experienced Microsoft and Cisco qualified engineers who are the conduit to the influential managers among our clients.
Progent's sales and administration teams will take care of the complete sales and engagement process, from opportunity generation, project approval, client requirements definition, capabilities matching, project analysis proposal generation, contract negotiation and generation. Your exclusive focus stays with providing high-level consulting expertise.
Progent will provide you connections to Progent's sophisticated virtual office environment, offering professional meeting/work sites throughout the San Francisco area, as well as data and voice connectivity throughout the United States.
You will have access to our vast database, best practices procedures, abundance of template-deliverable documents, and the shared expertise from one of Northern California's largest independent groups of experienced network professionals.
Progent will share partner-only benefits from top technology companies such as Microsoft and Cisco, including free ordiscounted training classes, on-line access to special vendor support utilities and product support resources, and downloadable in-house use programs for education or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to become a member of our Experts Group, but we do have these qualifications to join:
You must show a proven track record as a consultant working on your own in your area of specialization, including at least a two year record of successful contracting jobs or you must have an active customer base for whom you now deliver continuing support services.
You need to show that you are an expert in your field of specialization, including having an extensive work-related history and excellent references, and possess up-to-date vendor and/or institutional professional qualifications.
You must be able to carry yourself in a professional manner and be self motivated and assured in your skills. You should have excellent inter-personal skills and understand how to operate efficiently by yourself or as a member of a team.
You have to know how to explain proper expectations to clients and other Progent team members and you need to be able evaluate jobs, create task plans, and define realistic time lines.
Improve Your Abilities with Advanced Technology and Joining a Great Team of Network Consultants Progent's productive atmosphere will allow you to become a more capable professional by enhancing your technical skills and increasing the satisfaction of your customers. Progent makes good on this promise by attracting the best professional experts for you to operate with, offering an advanced system infrastructure, using proprietary application tools to enable the maximum quality of support, and by streamlining proven operational structures for finding and retaining clients.
The most important factor that distinguishes us from typical network support companies is the high quality of our service staff. Out of the scores of consulting experts who have teamed with us, we have assembled the best expertise across a wide array of technical areas. Whether it’s Microsoft Windows, Cisco firewalls, corporate security, Mac, Linux/UNIX, VMware, or other key areas, we engage professionals who can enable you to be effective on larger projects by leveraging the collective skills of Progent's group of professionals.
To promote the success of Progent's team, we invest heavily in providing the best tools to perform the job properly. Progent will leverage information technology to an impressive degree and our state-of-the-art virtual office infrastructure enables effortless connectivity, cooperation, and information sharing with fellow Progent consultants — all from home-based or mobile offices. Consultants don’t throw away time or forfeit income because of daily drives to a physical office, and any driving you do for on-site client work is based on your own schedule, not ours. The most attractive part is that most of Progent's consulting work can be done off-site, representing maximum efficiency for income-producing time. In practice, some of our staff do remote support only.
Our operations are set up for responding quickly and efficiently to client needs via information exchange and cooperative problem resolution. Even though our engineers work with a great deal of freedom, dispatching is unified, customer problems and solutions are meticulously monitored, recorded, and archived for convenient reference, current consultant schedules are published to facilitate team projects and simplify problem escalation, and client satisfaction is always monitored. We reinforce the sense of connection through periodic workgroup conferences and quarterly company-wide events.
Most of our team is situated across California, but Progent is building a rapidly expanding team of network experts from across the United States. Progent's virtual office environment does away with geographic obstacles that limit the productivity of conventional company structures. We enhance the deal by offering a comprehensive employee care plan to ensure the health and economic security of our team members and their families.
Just as we have world-class consulting professionals, Progent's marketing and operations teams match the high standards that defines Progent. These top-notch factors behind Progent’s success are enabling us to identify and land the 50-60 new customers we are currently acquiring each month. We recently celebrated the providing of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also a strong sales operation.
Possessing a commitment to technical excellence is a cornerstone for growth with us. A job in consulting will push you to enhance your skills more than you would in any other job in network technology. Being confronted by a steady stream of technical challenges is what keeps professional support exciting. Customers choose a consultant to do the toughest jobs. Creative tasks, leading-edge deployments, puzzling or entrenched issues, and difficult migrations are the foundation for our services every day. With us, you will not stagnate or be pigeonholed, as is sadly common for network professionals in traditional corporate roles. You will awake every morning excited about the opportunities ahead.
On the way, you will meet some wonderful folks, both by building strong client contacts and by working closely with other Progent team members, where you will learn from and add to their success. Of course, technology is vital, but Progent is a relationship-oriented organization through and through. If you don’t have excellent communications skills or like working with a varied group of people, then we are in all likelihood a poor match.
If all this seems right for you, we urge you to contact us about our view of the new paradigm of network consulting.
Get Lifestyle Improvements and Technical Prowess with Progent's Advanced Virtual Office Infrastructure Progent believes that a carefully designed and implemented network can be a crucial piece for enabling a company's growth, and Progent applies this credo in our corporate system infrastructure. Progent has built a non-stop virtual office infrastructure that allows our staff engineers and certified contractors to offer fast and efficient service, cooperate closely on complex jobs, and experience professional and private growth from being a member of a dynamic business culture of personal drive and independence.
Progent’s Microsoft-certified consultants offer small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint. SharePoint Portal Server is an enterprise portal solution for efficiently coordinating people, teams and information. Microsoft SharePoint offers a central location for your workers or customers to access, organize, share and manipulate relevant information, documents, and software and to communicate with other people. SharePoint enables quicker and better decisions, more effective access across teams and more streamlined business practices. The primary goal of Microsoft SharePoint is to bring together, in a productive way, all of the diverse sources of information available within and outside an organization. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they’ve created in a way that makes data convenient to locate, retrieve and apply.
Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security designs for information systems with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and deploy a configuration of ISA Server 2004 that supports your IT security needs without limiting your productivity.
Progent delivers the help of Microsoft and Cisco-qualified IT support professionals to show customers economical alternatives to help organizations maximize the value of Microsoft and Cisco products. For environments that range from small offices to nationwide enterprises, Progent's expert engineers can assist you to improve your information system's e-mail infrastructure, security, availability, throughput, and IT management.
If your company network mixes Linux technology platforms with MS Windows, Progent can help you to integrate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless information exchange, high reliability, enhanced performance, and strong security. Progent's UNIX/Linux and Windows coexistence support offerings include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network help and troubleshooting, on-site technical support, and help desk support.
MS Live Communications Server delivers Instant Messaging and Real Presence as part of a scalable, world-class package offering advanced security, transparent compatibility with other Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved operational efficiencies, increased worker productivity, and stronger intellectual property security with this simple-to-manage, highly available solution. Successful deployments of Live Communications Server require careful planning and thought before roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the benefits of LCS throughout your entire corporation.
Progent's Microsoft and Cisco certified network engineers can provide expert support for a broad array of technologies and can provide that assistance online nationwide or in person in major cities throughout the country and anywhere in Northern California. Progent offers round-the-clock online help for networks based on Windows, UNIX, Linux, Solaris, or Apple Mac, or for systems that include a mix of Microsoft and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for the toughest network issues, plus the support of CISSP and CISM-accredited security consultants to assist with complex security design and problem solving. Progent has provided remote troubleshooting to businesses in all 50 states in the U.S.
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Manager technology via Progent’s E-Mail Guard antispam and anti-virus service offering. Progent’s certified e-mail security consultants can show you how to devise an email security plan that incorporates antispam and virus defense technologies and processes.
Remote server management cards offer IT managers full control over a server without the need for an on-site visit. Through these management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote management cards to provide efficient remote technical assistance. Progent has experience with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Speakeasy is a national carrier of high-speed data VoIP services. Speakeasy provides a broad spectrum of data transports including Speakeasy DSL, ADSL, Full T1, and Bonded T1 services. Also, Speakeasy Hosted provides VoIP PBX solutions. Progent has an agent relationship with Speakeasy and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the skill to help you incorporate Speakeasy carrier services to create a world-class, integrated communications infrastructure on a small-business budget.
Progent's service experts can provide Apple Mac clients a range of services including workstation support, integration with Windows-based computers, email configuration, custom software development, and one-on-one training. Progent's Apple-certified experts and Microsoft-certified engineers can show you how to design and maintain a safe, robust IT system and communications architecture to support environments in which Apple Macintosh servers and workstations work with Microsoft-based and UNIX/Linux-based systems.
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent’s security professionals can perform extensive intrusion checks without the knowledge of your organization's internal network support resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident warnings and event log monitoring are properly configured and consistently observed.
