Career and Contract Positions at Progent Work for Senior Network Engineers, Help Desk Support Specialists, Security Experts, and Application Specialists
Among America's top computer consultant companies for small and midsize business networks, Progent maintains a full-time staff of certified service professionals who concentrate on mainstream IT areas such as:
Microsoft products
Cisco routers, Catalyst switches, firewalls, plus Voice over IP and Virtual Private Network solutions
System security consulting
Advanced connectivity architecture
Off-site troubleshooting and system administration
Our Experts Team, which contracts independent experts qualified and managed by Progent, offers exceptionally specialized knowledge covering a broad variety of vital software areas and network technologies such as:
Macintosh integration and programs
Support for Linux, UNIX-powered, and Sun environments
Chief Information Officer, business analyst, and project logistics services
Special program design and deployment
Web, eCommerce, EDI, and client information portal development and deployment
DBM support and efficiency help
Business information consulting
Telecommunications systems consulting
Creative structures for attracting clients, delivering support, creating an efficient working environment, and offering highly competitive compensation have enabled us to become one of the fastest growing and most well respected Microsoft Gold Partners consultant organizations in the U.S. and to establish an international organization for delivering online IT service. If you are an accredited IT support professional or network consultant with an orientation towards a customer success and strong people skills, consulting professionals will discover Progent a chance for adding to your professional skills, living a more rewarding lifestyle, and achieving financial security.
Learn Additional Information About Working with Progent
Check out these pages to find out more information concerning Progent's work opportunities, business philosophy, operational conditions, profit sharing model, and benefits packages:
Full-time Positions at Progent
Progent is seeking a range of full-time employees including solutions-driven Microsoft MCSE and MCP network engineers; network consultants with Cisco CCIE, CCNP, or CCNA certification; and consultants for fault-tolerant system architecture with backgrounds in mobile connectivity, wireless integration, non-stop environments, disaster recovery solutions, data preservation, and VMware technology. Progent is also seeking desktop support experts, remote service specialists, and CISA or CISM accredited security professionals. Progent is also looking for veteran managers and administrators who can perform efficiently in our dynamic, virtual office model. Learn more details about staff consulting jobs at Progent by going to Consulting Careers at Progent.
Contract Jobs with Progent
Progent contracts independent professionals with proven knowledge and hands-on experience in important IT topics beyond Progent's primary service focus. Progent's Experts Team employs contractors who can provide advice and development support for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; have specialized expertise with popular platforms such as Linux, Macintosh, or Sun, or offer world-class help in technologies such as telecom, web development, EDI, eCommerce, or database management. Independent contractors qualified by Progent cooperate with our in-house consultants to provide end-to-end IT services for small and midsize company networks. To learn additional details concerning freelance work with Progent's Experts Team, see Freelance Jobs with Progent.
How Progent Is Different
Progent has been able to recruit the best consulting experts by being unique. With a powerful mix of entrepreneurial spirit, commitment to customer success, utilization of state-of-the-art technology, and an independent business model that accommodates life-style options for our consulting team, Progent creates a stimulating environment for talented consultants who posses a desire for rapidly improving their professional skills to create concrete benefits for a variety of organizations and network environments. Find out additional details concerning ways that we are exceptional by going to How We Are Exceptional.
Our Virtual Office Business Model
Progent's virtual office environment incorporates state-of-the-art technologies that allow off-site access, wireless connectivity, easy access to our knowledge bases, and instant collaboration with mobile team members to allow you to handle challenging IT problems. Our virtual office model enables consultants to focus on delivering service rather than dealing with commutes and helps you nurture successful customer relationships by enabling you to come up with fast, effective, and affordable solutions. In order to learn more details about our virtual office infrastructure, go to Progent virtual Office Business Model.
Compensation and Benefits
Our compensation is based on revenue sharing. What you make is wholly tied to the revenue you generate. Consultants have the choice of concentrating on life style and choosing to consult at an easy pace, using our versatile structure to follow personal pursuits, or you can use the opportunity to make significant money through hard work and lots of consulting time. Progent also provides comprehensive family health insurance as well as many additional benefits. Find out additional information about Progent's compensation model and benefits by going to Progent Compensation and Benefit Packages.
Below is a description of some available job opportunities:
Code
Job Description
A09
Operations Administrator Job
Progent is seeking a motivated person for the home-office position of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly growing company.
IT Hiring Manager Position
Progent is looking for a senior administrative executive tasked with hiring technical personnel to join Progent's group of support engineers who provide information technology outsourcing and engineering consulting assistance to clients globally.
Technical Response Center Coordinator Position
Progent is looking for an experienced individual for the job of Technical Response Center (TRC) Coordinator working with an innovative technical services company in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming TRC and Main number phone calls and must project a professional and compassionate demeanor in the initiation of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, including tasks such as First Service follow up calls. The Customer Services Administrative Assistant carries out an assortment of administrative responsibilities for the Director of Customer Services to ensure Progent provides the best possible client care.
Market Development Manager Jobs
The Business Development Representative is a senior level sales executive responsible for selling Progent's wide range of IT outsourcing and support services and acting as the primary client liaison. The Business Development Representative is a member of the executive team, working closely with the CEO and Directors and Managers to make sure that business goals are met and that top notch services are provided to our clients.
Senior Network Consultant, MCSE Jobs
Progent is looking for an experienced, Microsoft-certified support professional to join Progent's internal staff of network experts. Applicant must have people skills as well as IT expertise and must be success driven.
Desktop Engineer Jobs
Progent is seeking a Desktop Engineer to assist Progent customers to support all users of workstation and laptop computers based on Microsoft Windows 2K, Windows Vista, and XP technology. Work collaboratively with client's management or IT organization or under the supervision of a Progent Senior Engineer to help the customer's employees.
Senior Remote Support Engineer Positions
Progent is seeking a Senior Remote Support Expert to help a variety of small business customers to maintain and service computer networks remotely, using advanced technology including MS Windows 2K/2003 and Microsoft's .NET product family.
Senior Remote Network Support Expert Jobs in Australia
Progent is seeking a Senior Online Network Support Expert in Australia to work with a variety of Progent's international customers to maintain and support IT systems via phone or online connections.
Senior Cisco Engineer Positions
Progent is seeking a Senior Cisco Consultant with Cisco CCIE credentials to join Progent's team of professionals to help clients to plan, implement, maintain, and troubleshoot small business networks that incorporate Cisco products.
Certified Security Engineer Positions
Progent is looking for a Certified Security Consultant with CISA or equivalent security certification to work with Progent's team of professionals to offer clients comprehensive security services including system security evaluation, security testing, security strategy, remote monitoring, security architecture, access management solutions consulting, operations security, and business continuity planning.
If you would like to ask about any position shown above, please e-mail your resume to jobs@progent.com. Please include the code numbers of the jobs of interest.
More Information About Jobs with Us
Fulltime Jobs for Network Engineers, Desktop Support Technicians, Security Consultants, and Remote Support Technicians Progent wants to hire staff-level, results-driven Microsoft accredited engineers with MCSE or MCP certification; Cisco certified system engineers who have Cisco CCIE, CCNP, or CCNA credentials; security professionals with CISA or comparable security certification; and advanced network design consultants with a background in mobile access, wireless networking, high availability, disaster recovery, data protection, and virtual servers. Progent also seeks employees who can work on Progent's team of help desk service specialists and remote troubleshooting professionals. In addition, We are seeking talented managers who can operate productively in our fast-paced, virtual office environment.
By maintaining a staff of skilled and dedicated professionals, providing attentive customer services, and offering a strong value-based pricing model, Progent has managed to increase our client base dramatically while delivering consulting support to hundreds of companies in Northern California and throughout the United States. A sophisticated virtual office network, a common knowledge base, and a team strategy for problem resolution have helped Progent to maintain a skilled consulting team and a loyal customer list.
For an information technology consultant with technical support experience, teaming with Progent or working for our customers will enhance your knowledge via interaction with Progent's staff of mutually team-oriented, talented engineers. Our commitment to providing information technology consulting and technical help to small organizations will offer you the opportunity to work closely with decision makers and contribute appreciably to the growth of exciting companies.
Progent is hiring technical professionals who have verifiable credentials in their special focus. For example, if you are a Microsoft expert, you must have your MCSE certificate. For Cisco experts, show us your Cisco Certified Internetwork Expert or Cisco Certified Network Professional credential. For network security, you should have earned you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or one of the other top security certifications. Of course, Progent is aware of “paper MCSEs.” Nevertheless, simply because a credential does not guarantee excellence is no justification for not having one. If you have mastered your field, then most of these certifications should be no great difficulty. The bottom line is that if you represent yourself to be a professional, then customers expect certifications. Progent will promote your talents, but you must have basic credentials for us to market. If you are strongly against the idea of certifications, we can sympathize with and honor your opinion, but you are likely not an appropriate fit.
Freelance Jobs for Certified Application Specialists for Windows, Apple OS, Linux, and Sun Solaris Technology For over two decades, our consulting engineers have provided affordable and effective network consulting expertise for businesses in Northern California and across the United States. An advanced virtual office environment, a shared support knowledge base, and a collaborative philosophy for problem resolution have enabled us to build a strong staff and dramatically grow a satisfied clientele.
The Experts Group is our way to offer customers the help of specialized computer support professionals who have in-depth skills and field experience in key technologies outside of our primary focus in network infrastructure and security. Experts Team consultants are typically freelance contractors and sometimes "moonlighters" who are carefully certified by Progent to work closely with Progent's staff consultants to provide comprehensive, enterprise-class information technology solutions to small and midsize businesses. We are always enhancing the Experts Team in order to address the particular requirements of our customer base.
Progent's Experts Group currently provides consulting in these technologies:
Apple OS integration and programs
Expertise for Linux-based, UNIX-powered, and Sun Solaris systems
Chief Information Officer, business analyst, and project management services
Custom applications design and integration
Web, eCommerce, Electronic Data Interchange, and customer portal design and integration
SQL support and efficiency consulting
Management information consulting
Telecommunications systems support
Advantages of becoming a member of Progent's Experts Team include:
By associating with Progent, you get to benefit from the impact of our dramatic growth and excellent recognition in the industry. By maintaining a group of skilled and committed professionals, offering attentive client support, and following a strong, ROI-oriented pricing model, Progent has multiplied our clientele during the past few years and Progent currently provides consulting support to hundreds of companies in California and across the United States.
Our veteran marketing staff handles all aspects of marketing your services and areas of knowledge into our rapidly growing customer base, so you expend less time signing up customers and extra time making revenue.
We will assist in relationship building between you and our core group of experienced Microsoft and Cisco certified engineers who act as the gateway to the key executives among our clients.
Progent's sales and administration groups will take care of the complete selling and contracting process, from opportunity generation, project qualification, customer needs definition, skills matching, job analysis proposal generation, contract negotiation and generation. Your exclusive focus stays with delivering top-quality consulting expertise.
Progent will provide you access to our sophisticated virtual office environment, offering convenient meeting/work locations in Northern California, plus data and voice access throughout the U.S.
You will have access to Progent's extensive database, best practices procedures, library of professional documents, and the shared expertise from one of the country's largest independent groups of experienced consulting engineers.
Progent will share partner-only benefits from leading technology companies such as Microsoft and Cisco, including free orlow-cost educational seminars, web connections to special vendor support utilities and product maintenance resources, and on-line in-house use programs for training or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to be a member of Progent's Experts Group, but we do have these qualifications to join:
You need to show a strong track record as a consulting professional working independently in your field of expertise, including a minimum two year history of successful consulting projects or you must have an active customer base to which you currently provide continuing support activity.
You must demonstrate that you have expertise in your area of concentration, which includes showing a long work-related history and strong referrals, and have current vendor or industry professional certifications.
You must know how to present yourself in a professional way and be self driven and assured in your abilities. You must have strong communications skills and be able to operate efficiently by yourself or as part of a group.
You need to know how to articulate proper expectations to clients and fellow Progent consultants and you should know how analyze tasks, produce task plans, and estimate reasonable time lines.
Enhance Your Abilities with the Best Technology and Working with a Great Group of Network Engineers Progent's business climate will make you a better consulting professional by enhancing your information technology skills and increasing the loyalty of your clients. Progent delivers on this promise by attracting the best consulting talent for you to work with, offering an advanced network and communications infrastructure, running specialized software tools to deliver the highest quality of service, and by streamlining our business models for finding and maintaining clients.
The main factor that differentiates us from ordinary network support companies is the high caliber of our support professionals. Out of the scores of consulting experts who have teamed with Progent, we have recruited top expertise covering a wide range of technologies. Whether it’s Microsoft servers, Cisco firewalls, corporate security, Apple, Linux/UNIX, server virtualization, or other crucial areas, we engage professionals who can help you to be successful on larger jobs by leveraging the collective experience of our team of experts.
To ensure the productivity of Progent's team, we invest heavily in making available the most powerful technology to perform the work properly. We will exploit information technology to an impressive degree and our state-of-the-art virtual office infrastructure allows seamless communications, cooperation, and information sharing with other Progent team members — all from home-based or on-the-road offices. You don’t waste time or forfeit revenue with regular drives to a conventional office building, and any driving you do for in-person client jobs is based on your time table, not Progent's. The best part is that most of Progent's support work can be done off-site, offering maximum efficiency for billable hours. In practice, some Progent staff do remote support exclusively.
Our operations are set up for reacting quickly and effectively to client needs via information exchange and cooperative problem resolution. Although Progent's consultants work with a great deal of independence, dispatching is unified, client problems and solutions are meticulously tracked, recorded, and organized for convenient reference, current engineer schedules are broadcast to facilitate team tasks and simplify trouble escalation, and customer satisfaction is always evaluated. We strengthen the sense of cooperation through periodic team meetings and regular corporate events.
The majority of our team is located across California, however we are attracting a rapidly growing group of consulting professionals throughout the United States. Progent's virtual office infrastructure eliminates regional obstacles that restrict the productivity of traditional company models. We enhance the deal by offering a full benefit program to promote the health and economic welfare of our employees and their families.
Not only do we have awesome consultants, Progent's marketing and operations groups match the high standards that characterizes Progent. These high-performance factors behind our growth are helping us to identify and sign up the scores of new customers we are currently acquiring each month. Progent recently celebrated the delivery of support to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also a strong marketing organization.
Having a commitment to technical proficiency is a cornerstone for success with us. A job in consulting will push you to enhance your skills more than you would in any other job in network technology. Being confronted by a continual stream of network challenges is what makes professional support exciting. Customers rely on consultants to do the toughest jobs. Innovative projects, advanced implementations, vexing or chronic issues, and tricky upgrades are the basis for what we do daily. At Progent, you will not stall or be pigeonholed, as is sadly common for computer professionals in ordinary corporate jobs. You will awake every morning excited about the opportunities to come.
Along the way, you will work with some wonderful folks, both by establishing close client contacts and by working in conjunction with other Progent consultants, where you will learn from and add to their success. Yes, technology is vital, but we are a relationship-oriented company through and through. If you do not offer excellent people skills or enjoy working with a diverse assortment of people, then Progent is probably a poor match.
If all this sounds right for you, we urge you to talk to Progent about our vision of the future of information technology consulting.
Get Lifestyle Benefits and Technical Success with Progent's Sophisticated Virtual Office Infrastructure Progent is convinced that a carefully designed and executed information system can be a crucial piece for enabling any firm's growth, and Progent follows this credo in our corporate network infrastructure. Progent has created a fault-tolerant virtual office network that allows our in-house engineers and authorized contractors to offer rapid and effective support, collaborate closely on complex projects, and gain from career and private maturity by acting as a member of an exciting company ethos of personal drive and independence.
Microsoft Office for Macintosh Onsite Technical Support Specialists
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Windows systems with extensive resource sharing, or environments which carefully restrict sharing between Mac and Windows systems.
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent has few competitors. Small companies who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Progent’s Cisco-certified network consultants offer professional PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, speed and availability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPSec VPN connectivity, intelligent networking services, and flexible management tools. Progent’s network experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's work environment will make you a better professional by improving your information technology skills and increasing the loyalty of your customers. Progent delivers this promise by recruiting the best professional talent for you to operate with, offering an advanced system architecture, running specialized software tools to deliver the maximum level of service, and by streamlining proven business models for finding and retaining customers.
Before Progent’s MOM-based solution, network problems were handled reactively, after workers were impacted by them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off network troubles before they becomes serious enough to disrupt network uptime. Thanks to MOM, Progent can resolve potential problems before customers know that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class availability, safety and productivity.
Cisco's Unified Wireless Network infrastructure delivers cost-effective wireless networks for business-critical mobility. Cisco's solution enables the identical degree of protection, scalability, and ease of administration for untethered LANs that businesses expect in their tethered LANs. This involves integrated world-class security that detects, prevents, and self-corrects in reaction to known and unknown security threats. This includes integrated mobility services such as voice services, position services, guest access, and advanced protection. Cisco technology has the versatility and expandability to handle the needs of networks of any size, from small businesses to global enterprises, within WLAN campus environments or local offices. The Cisco Unified Wireless Network architecture allows companies to exploit the RF infrastructure to improve business processes and increase efficiency through a mobile workforce. Cisco's wireless product families reduce overall operational expenses and streamlines network implementation, support, and management. Cisco wireless products that Progent provides expertise for include Cisco's Aironet 1230AG Series access points, Cisco 1500 Series mesh access points, Cisco 1300 Series bridges, Cisco's WLCM Integrated Services Routers, and Cisco's 4400 Series Wireless LAN Controller.
Progent’s business reporting professionals offer experience in Crystal Reports, FRx, and Microsoft Access reporting software. Progent can also show you how to configure the server, communications and security foundation needed to support a cutting-edge reporting system. Progent’s reporting specialists can be especially helpful in helping you combine information from multiple data sources including Access, Excel, XML, OLAP, SQL and a broad range of financial tools and enterprise management software.
Progent's Microsoft certified experts provide several service programs to help mid-size and large organizations develop a cost-effective and productive in-house Computer Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Services help organizations sift through the numerous high-quality Help Desk application programs available and determine what products might be excessively costly, lack critical functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for companies who want to reinforce their internal Help Desk staff for special projects or to substitute for vacationing or indisposed personnel.
Progent's network consultants can assist you to evaluate the potential advantages of Hyper-V-based server virtualization for your company, perform test installations to validate Hyper-V's operation with your line-of-business applications, assess your network and server architecture for smooth operation with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and setting up, educate your IT personnel to monitor and administer Hyper-V, offer expert consulting support for improving the security of your virtual servers, establish and validate disaster recovery processes that optimize system uptime, and deliver ongoing consulting and maintenance including affordable low-cost remote repair and turn-key Help Desk outsourcing.
