Career and Subcontract Work with Progent Work for Senior Network Consultants, Desktop Support Specialists, CISSP Certified Consultants, and Application Developers
Among America's premiere computer consulting firms for small and midsize business networks, Progent manages a large team of talented service professionals who concentrate on core technologies including:
Microsoft Windows technology
Cisco routers, Catalyst switches, firewalls, plus VoIP and VPN solutions
Enterprise security analysis
Sophisticated network architecture
Remote IT support and system management
Progent's Experts Group, which includes independent experts qualified and coordinated by Progent, offers highly refined knowledge in a broad range of key software applications and networking technologies that include:
Macintosh networking and applications
Support for Linux-powered, UNIX, and Sun Solaris systems
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Line-of-business and specialized program support
Chief Information Officer, business analyst, and project logistics outsourcing
Special applications development and deployment
Web site, electronic business, Electronic Data Interchange, and customer information portal design and integration
DBM management and efficiency help
Business intelligence expertise
Telecommunications architecture consulting
Innovative models for acquiring customers, delivering service, creating a dynamic company culture, and providing highly competitive profit sharing have allowed Progent to be one of the fastest expanding and most well recognized Microsoft Gold Partners consultant firms in the United States and to establish a worldwide presence for delivering remote IT service. If you are an accredited computer support professional or information technology expert with an orientation towards a client service and strong people skills, consulting professionals will find in Progent a chance for adding to your professional knowledge, developing a more independent lifestyle, and attaining financial security.
Learn More Details About Working with Progent
Follow these pages to learn more information concerning Progent's job openings, company philosophy, operational conditions, profit sharing model, and benefits:
Consulting Careers at Progent
We are looking for a range of full-time employees including solutions-driven Microsoft MCSE computer consultants; system consultants with Cisco CCIE or CCNP credentials; and specialists in advanced network architecture with backgrounds in mobile connectivity, wireless integration, high-availability systems, business continuity solutions, data preservation, and server virtualization. We are also hiring desktop support technicians, off-site service specialists, and CISSP, CISM, or CISA accredited security consultants. We are also looking for veteran managers able to perform efficiently in our high-growth, virtual office environment. Find out additional details concerning staff consulting jobs at Progent by visiting Consulting Positions at Progent.
Contract Opportunities at Progent
Progent works with independent professionals with specialized knowledge and working background in high-demand information technology topics outside Progent's main service concentration. Our Experts Group hires contractors who can provide consulting and development services for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with non-Microsoft operating systems such as Linux, Macintosh, or Sun, or offer world-class skills in technologies such as telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Independent consultants qualified by us cooperate with Progent's full-time consultants to deliver comprehensive solutions for small and midsize business networks. In order to find out more details concerning contract work with our Experts Consulting Group, see Freelance Work with Progent.
Reasons That Progent Is Exceptional
Progent has been able to attract the best consulting experts by being unique. Providing a powerful mix of entrepreneurial drive, insistence on customer satisfaction, use of advanced technical tools, and a flexible work model that accommodates life-style options for Progent's consulting team, Progent creates a stimulating setting for talented consultants who have a drive for quickly improving their technical abilities to deliver concrete benefits for a variety of organizations and network environments. Learn more details concerning reasons Progent is different by visiting Reasons That Progent Is Different.
Our Virtual Office Network
Our virtual office environment incorporates state-of-the-art technologies that enable off-site access, wireless communication, easy access to our knowledge bases, and instant collaboration with talented colleagues to help you to resolve challenging network problems. Progent's virtual office setting frees consultants to focus on delivering service rather than fighting commutes and helps you nurture successful client relationships by enabling you to provide fast, viable, and affordable solutions. In order to find out additional details about Progent's virtual office business model, see Progent virtual Office Work Environment.
Compensation and Benefit Programs
Our compensation model is based on revenue sharing. The money you earn is entirely determined by the revenue you generate. Consultants have the option of concentrating on life style and choosing to consult at a more relaxed pace, utilizing our versatile structure to follow personal pursuits, or you can choose to make significant income by hard effort and long hours. Progent also provides full family health care coverage as well as numerous additional benefits. Find out more information concerning our compensation and benefit programs by going to Progent Compensation and Benefit Programs.
Jobs at Progent FAQs
To see replies to popular enquiries concerning being employed by Progent, refer to Working with Progent Q&A.
This is a description of some available job opportunities:
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Job Description
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Operations Administrator Job
Progent is looking for a talented individual for the home-office role of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, quickly growing company.
IT Recruitment Manager Position
Progent has an opening for a senior administrative executive tasked with hiring IT experts to work with Progent's team of support specialists who offer information technology outsourcing and network support assistance to clients globally.
Technical Response Center Coordinator Position
Progent has a position for a talented individual for the job of Technical Response Center (TRC) Coordinator working with a creative high tech business in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming TRC and Main number calls and must project a professional and sympathetic demeanor in the start up of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care program, including duties such as First Service follow up calls. The Customer Services Administrative Assistant carries out a variety of administrative responsibilities for the Director of Customer Services to ensure Progent delivers exceptional customer service.
Business Development Representative Positions
The Business Development Representative is a senior level sales executive charged with selling Progent's wide range of network outsourcing and support services and functioning as the front-line customer interface. The Business Development Representative is a member of the executive group, operating closely with the President and Directors and Managers to make sure that corporate goals are accomplished and that quality services are provided to our customers.
Senior IT Consultant, MCSE Job
Progent is seeking a proven, Microsoft-certified support professional to join Progent's full-time staff of consulting professionals. Applicant must have communication skills as well as IT expertise and must be solutions driven.
Desktop Engineer Job
Progent is looking for a Desktop Engineer to assist Progent customers to help all users of desktop and notebook PCs powered by Microsoft Windows 2000, Vista, and XP technology. Work cooperatively with client's management or IT group or under the direction of a Progent Senior Engineer to help the customer's end users.
Senior Remote Support Expert Positions
Progent is seeking a Senior Remote Support Specialist to work with a variety of Progent's clients to manage and service information networks on-line, using state-of-the-art technology including Microsoft Windows 2K/2003 and the MS .NET platform.
Senior Online Technical Support Engineer Job in Australia
Progent is seeking a Senior Online Network Support Engineer in Australia to assist a range of Progent's international customers to maintain and service computer networks via phone or remote connections.
Senior Cisco Engineer Positions
Progent is looking for a Certified Cisco Engineer with Cisco CCIE or CCNP certification to join Progent's staff of experts to help clients to design, integrate, maintain, and troubleshoot small business networks that incorporate Cisco technology.
Senior Security Consultant Jobs
Progent is seeking a Senior Security Consultant with CISSP, CISM, or CISA or similar security credentials to join Progent's staff of experts to offer clients a full range of security services including network security evaluation, penetration testing, security planning, network monitoring, security architecture, access management solutions expertise, business processes security, and disaster recovery planning.
If you wish to apply for any position shown above, you should send your background information to jobs@progent.com. Please state the code numbers of the jobs that interest you.
Additional Facts About Work at Progent
Career Jobs for Network Consultants, Computer Service Technicians, Security Experts, and Remote Support Professionals Progent is seeking to hire fulltime, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited system consultants with Cisco CCIE certification; security professionals with CISA or equivalent security credentials; and advanced network design consultants with experience in mobile access, wireless connectivity, high availability, business continuity, information protection, and server virtualization. Progent also seeks professionals who can work on our team of desktop support technicians and off-site support professionals. Also, We are seeking experienced administrators able to operate effectively in our fast-paced, virtual office culture.
By supporting a staff of skilled and dedicated professionals, providing world-class customer services, and offering a strong results-focused fee structure, Progent has managed to expand our customer base rapidly while delivering professional support to hundreds of businesses in Northern California and throughout the U.S.. An advanced virtual office environment, a shared knowledge base, and a team strategy for problem resolution have helped Progent to retain a talented staff and a satisfied customer base.
If you are an information technology consultant with troubleshooting expertise, joining Progent or working for Progent's clients will enhance your knowledge via cooperation with Progent's staff of highly supportive, talented consultants. Progent's focus on delivering information technology expertise and technical help to small organizations will offer you the opportunity to collaborate intimately with key players and contribute appreciably to the growth of dynamic businesses.
We are looking for consultants that can show verifiable credentials in their special focus. For example, if you are a Microsoft consultant, you should have your MCSE credential. For Cisco experts, show us your Cisco Certified Internetwork Expert or Cisco Certified Network Professional credential. For security, you should show you CISSP, Certified Information Systems Auditor, Certified Information Security Manager, or one of the other leading security certifications. Of course, we are aware of “paper MCSEs.” Still, simply because a certificate can not guarantee excellence is no excuse for not owning one. If you have mastered your stuff, then the majority of those tests should pose no great difficulty. The point is that if you call yourself a professional, then customers expect certifications. Progent will promote your talents, but you should have basic credentials for Progent to market. In case you happen to be adamantly opposed to the idea of certifications, we can sympathize with and honor your opinion, but you are probably not a good fit.
Contract Work for Qualified Experts for Windows, Macintosh, Linux-based, and Sun Technology For more than 20 years, our information technology professionals have offered affordable and successful network consulting services for businesses in the San Francisco Bay Area and across the U.S.. An advanced virtual office network, a common technical database, and a team philosophy for problem resolution have enabled us to build a strong staff and dramatically expand a loyal customer base.
The Experts Team is our way to provide customers the help of expert computer consulting engineers who have advanced knowledge and work background in key areas outside of our core concentration in network infrastructure and security. Experts Group members are typically freelance contractors and sometimes "moonlighters" who have been carefully certified by Progent to collaborate with our staff consultants to deliver end-to-end, enterprise-class information technology services to small businesses. Progent is continually enhancing the Experts Group in order to meet the special requirements of our clients.
Progent's Experts Team currently offers consulting in these areas:
Apple OS integration and programs
Expertise for Linux, UNIX-powered, and Sun systems
Chief Information Officer, management information analyst, and project logistics services
Special applications design and integration
Web site, electronic business, EDI, and client portal design and deployment
Database management and efficiency help
Business information expertise
Telecommunications systems support
Benefits of being part of Our Experts Team include:
By associating with Progent, you can leverage the momentum of Progent's explosive growth and excellent recognition in the industry. By maintaining a group of skilled and committed consultants, offering attentive client care, and following a strong, value-focused pricing model, we have quadrupled our clientele during the last several years and Progent currently provides consulting support to hundreds of businesses in Northern California and across the United States.
Our veteran marketing staff handles all facets of marketing your skills and technical expertise into our quickly expanding customer base, so you spend less time signing up clients and more time generating money.
Progent will facilitate relationship building between you and Progent's key group of expert Microsoft and Cisco qualified consultants who are the gateway to the influential managers among Progent's customers.
Progent's sales and administration teams will take care of the entire selling and engagement cycle, from opportunity identification, job qualification, customer requirements definition, skills matching, job scoping proposal generation, agreement negotiation and generation. Your exclusive focus is on providing high-level consulting expertise.
We will gives you access to our sophisticated virtual office infrastructure, including professional meeting/work sites throughout Northern California, plus data and voice connectivity anywhere in the United States.
You will have access to our vast knowledge base, best practices procedures, abundance of professional documents, and the shared experience from one of Northern California's largest pool of expert network professionals.
We will pass on partner-only benefits from leading technology companies including Microsoft and Cisco, including no-cost orlow-cost training classes, on-line connections to restricted vendor support utilities and technical support resources, and downloadable in-house use software for education and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to be part of our Experts Group, but Progent has strict qualifications for membership:
You must have a proven background as a consulting professional working on your own in your area of specialization, including a minimum two year record of successful contracting projects or you must have your own active customer base for whom you currently provide continuing consulting activity.
You must show that you are an expert in your area of concentration, including having a long task-relevant record and strong referrals, and have up-to-date manufacturer or institutional professional certifications.
You have to be able to carry yourself in a professional manner and be self motivated and assured in your abilities. You need to have strong people skills and understand how to work successfully alone or as a member of a team.
You should be able to articulate proper expectations to clients and fellow Progent consultants and you must be able analyze tasks, create project plans, and define reasonable work schedules.
Improve Your Skills with the Best Technology and Working with the Top Team of Network Consultants Progent's company culture will make you a more capable consulting professional by enhancing your technical knowledge and boosting the loyalty of your clients. Progent delivers on this commitment by recruiting the top professional experts for you to work with, offering a state-of-the-art network and communications architecture, running custom software utilities to enable the maximum quality of support, and by streamlining our business models for attracting and retaining customers.
The most important factor that differentiates us from most network support companies is the high quality of our support professionals. Out of the scores of consultants who have joined us, we have assembled top talent across a wide array of technologies. Whether it’s Microsoft servers, Cisco firewalls, corporate security, Mac, Linux, VMware, or other vital application, we deploy experts who can help you to be successful on larger jobs by combining the aggregate skills of Progent's group of experts.
To ensure the productivity of our team, we invest significantly in making available the most powerful tools to do the job efficiently. Progent will leverage technology to an impressive degree and our advanced virtual office environment enables seamless connectivity, collaboration, and information sharing with other Progent consultants — entirely from at-home or on-the-road offices. You don’t throw away time or lose revenue with daily commutes to a conventional office, and any travel you do for in-person customer work is determined by your schedule, not ours. The best part is that most of our consulting services can be performed remotely, offering maximum productivity for billable hours. In practice, some Progent staff do remote support exclusively.
Our operations are geared towards reacting rapidly and effectively to client needs via knowledge exchange and collaborative problem resolution. Although our engineers work with a great deal of independence, dispatching is centralized, client problems and solutions are meticulously tracked, documented, and organized for easy reference, current consultant schedules are published to facilitate team tasks and enable problem escalation, and customer satisfaction is always monitored. We strengthen the feeling of cooperation via monthly team meetings and regular corporate events.
The majority of our consultants are located across California, but we are building a rapidly expanding team of consulting professionals from across the United States. Our virtual office infrastructure does away with geographic obstacles that limit the productivity of conventional business structures. We enhance the deal by providing a comprehensive benefit plan to promote the health and financial security of our team members and their relations.
Just as we have awesome consulting professionals, our marketing and operations teams live up to the high standards that is Progent. These high-performance contributors to our success are helping us to identify and sign up the scores of new clients we are currently engaging each month. We lately celebrated the providing of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong marketing organization.
Possessing a commitment to technical proficiency is a key for success with us. A job in consulting will drive you to enhance your skills more than you would in any other job in information technology. Being exposed to a continual series of network challenges is what makes consulting interesting. Clients choose a consultant to do the “hard stuff.” Innovative tasks, advanced implementations, puzzling or entrenched issues, and tricky migrations are the basis for our services every day. With us, you will not stagnate or be narrowly defined, as is sadly common for computer engineers in traditional corporate roles. You will wake up every day enthusiastic about the opportunities ahead.
On the way, you will work with some great folks, both by establishing close client contacts and by working in conjunction with other Progent consultants, where you will learn from and contribute to their growth. Of course, technology is vital, but we are a relationship-oriented organization from top to bottom. If you do not have strong communications skills or enjoy cooperating with a diverse assortment of people, then we are in all likelihood not a good match.
If this sounds good to you, we invite you to contact us about our view of the new paradigm of information technology consulting.
Enjoy Quality of Life Improvements and Professional Success with Our Advanced Virtual Office Environment Progent is convinced that a carefully designed and executed network can be a crucial factor for accelerating a company's growth, and Progent applies this belief in our corporate system infrastructure. We have built a fault-tolerant virtual office network that enables Progent's staff engineers and certified contractors to deliver fast and efficient support, collaborate easily on sophisticated projects, and experience professional and personal maturity by acting as part of an exciting business ethos of personal drive and independence.
If your business has a Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a wide array of security topics such as security management practices, security architecture and models, access management systems and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP stipulate the basic skills and international standards of performance that information security managers are expected to possess. These accreditations give executive management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and theory to offer world-class security support and engineering help.
The Cisco Unified Wireless Network infrastructure offers affordable wireless solutions for productive mobility. Cisco's solution supports the same degree of security, flexibility, and manageability for wireless LANs that organizations expect in their tethered LANs. This involves built-in enterprise-class security that detects, blocks, and self-corrects in reaction to known and unknown security attacks. This includes unified mobility features such as voice support, position services, visitor access, and enhanced security. Cisco products have the flexibility and scalability to handle the requirements of networks of any size, from small companies to large-scale enterprises, within wireless campus environments or local offices. Cisco's Unified Wireless Network allows organizations to exploit the RF infrastructure to improve operations and increase productivity through a mobile workforce. Cisco's wireless product families reduce across-the-board IT costs and streamlines LAN deployment, operations, and administration. Cisco wireless products that Progent supports include Cisco's Aironet 1130AG Series access points, Cisco 1500 outdoor mesh access points, Cisco 1400 Series wireless bridges, the Cisco WLCM-E Routers, and the Cisco 4400 Wireless LAN Controller.
Remote management cards offer IT managers complete control of a server without the requirement for a personal presence. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical support. Progent has experience with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible IT products to improve business operations so they match better with your corporate objectives. Your company can develop and install a well conceived information technology strategy without absorbing the cost of a full-time senior IT executive.
Progent can show you how to plan a viable WiFi topology, select appropriate technology, and configure access points, 802.11 wireless network client adapters, wireless bridges, radio antennas and other wireless appliances. Progent can also help you create a complete 802.11 wireless network security strategy that is well aligned with the security strategy for your entire corporate network.
Progent’s staff of Microsoft and Cisco qualified experts average more than ten years of hands-on industry experience, in the trenches of network support, performing a broad variety of technical projects for a large mix of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting team. This ensures that you get not only world-class IT skills, but also a support engineer with field-tested approaches for using technical knowledge to resolve actual network problems efficiently.
Cisco's security and offsite connectivity technology for small to medium sized companies represent a complete range of manageable security products to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your business goals.
For companies with Apple Macintosh users in Northern California, Progent offers onsite education designed for people who wish to broaden their knowledge of the OS X operating system, Apple Mac hardware, or Macintosh office productivity applications including Word, Excel, and Entourage for Mac.
Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to build a unique capability for serving branch offices that need IT help with the flexibility common to with small companies but which includes professional communications, complete documentation, and compliance with enterprise IT standards. If your corporation maintains a branch office situated anywhere in Northern California or any region covered by Progent's consultants, Progent can offer a broad range of onsite and remote network consulting services and network architecture assistance.
In conducting IT projects for corporate clients, Progent follows a phased approach driven by defined milestones so as to achieve financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, pilots, design adjustments, and expert implementation. All facets are documented to make available a detailed description of technical services performed and to help in ongoing system maintenance.
Progent provides the services of Microsoft and Cisco-qualified IT support professionals to offer clients economical ways to help organizations optimize the value of Microsoft and Cisco products. For networks that span from small offices to large enterprises, Progent's network engineers can show you how to improve your network's e-mail architecture, protection, availability, performance, and IT management.
Progent is the leading source of easy, immediate, and cost-effective access to CCIE Certified engineers. Cisco Certified Internetwork Experts are recognized network gurus who earn this prestigious classification only through intense testing by Cisco Systems. CCIEs can resolve the most complex problems associated with network planning, setup, repair, and service. Progent’s CCIE experts cooperate intimately with Cisco engineers in identifying issues with Cisco's IOS software and devising workarounds or acquiring software updates to resolves anomalies. Progent can provide quick contact with a CCIE by phone so you can get immediate assistance for tough network problems that are affecting business productivity but are beyond the expertise of your local network service providers. Progent's CCIE consulting engineers can link to your environment via state-of-the-art off-site connectivity technology in order to provide timely and cost-effective analysis and remediation of critical network difficulties.
Progent’s consultants provide experience in a variety of disciplines relevant to mobile networking including system topology, Activesync, wireless security, wireless e-mail, Windows Mobile 2003. PDA integration, Research in Motion Blackberry, and wireless software programming. Progent's certified experts can save your company time and money by using their wireless background to show you how to choose and integrate mobile access solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that wireless PDAs perform more reliably.
