Full-time and Freelance Work at Progent Jobs for Senior Network Consultants, Computer Support Specialists, Systems Security Consultants, and Application Developers
One of America's top computer consultant firms for small and midsize business systems, Progent manages a full-time staff of certified support professionals who concentrate on core IT areas such as:
Microsoft Windows technology
Cisco routers, Catalyst switches, PIX firewalls, plus Voice over IP and Virtual Private Network solutions
System security consulting
Sophisticated network architecture
Off-site IT support and system management
Our Experts Group, which includes independent experts qualified and managed by Progent, provides highly specialized skills in a wide range of vital software applications and network solutions such as:
Macintosh integration and applications
Expertise for Linux-based, UNIX-based, and Sun Solaris systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization
Strategic and vertical program support
Chief Information Officer, business analyst, and project management outsourcing
Custom program design and deployment
Web, eCommerce, Electronic Data Interchange, and client portal development and deployment
DBM support and efficiency help
Management intelligence expertise
Telecommunications architecture support
Creative structures for finding clients, delivering service, creating a dynamic company culture, and providing highly competitive compensation have enabled us to become among the most rapidly expanding and best respected Microsoft Gold Partners consulting firms in America and to build a worldwide organization for delivering online IT assistance. If you are an accredited IT technician or network expert with an orientation towards a client success and excellent people skills, consulting professionals will discover Progent an opportunity for enhancing your professional knowledge, developing a more independent lifestyle, and attaining economic security.
Learn Additional Information Concerning Jobs at Progent
Check out these pages to find out more information about Progent's work openings, business philosophy, work conditions, compensation structure, and benefits:
Consulting Careers at Progent
We are hiring a variety of full-time employees including solutions-driven Microsoft MCSE network engineers; system experts who have Cisco CCIE certification; and consultants for advanced system architecture with backgrounds in mobile connectivity, wireless networking, non-stop systems, business continuity solutions, data preservation, and virtual servers. Progent is also looking for desktop support experts, remote troubleshooting professionals, and CISA or CISM certified security professionals. Progent is also hiring experienced managers and administrators able to operate effectively in Progent's high-growth, virtual office environment. Learn more information concerning staff consulting work at Progent by visiting Full-time Jobs at Progent.
Freelance Work at Progent
Progent works with independent professionals with specialized expertise and field background in crucial IT topics outside Progent's primary service focus. Our Experts Group hires independent consultants who can provide advice and programming services for mission-critical applications that include MRP, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux, Apple OS, or Sun, or offer world-class skills in technologies such as telecom, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Independent contractors qualified by us coordinate with our staff professionals to provide comprehensive solutions for small and midsize company networks. In order to learn additional details concerning freelance opportunities with our Experts Team, see Contracting Jobs with Progent.
How We Are Unique
We have been able to recruit the best professional talent by being different. Providing a powerful mix of entrepreneurial drive, commitment to customer satisfaction, use of state-of-the-art technical tools, and an independent business structure that offers quality-of-life choices for Progent's consulting team, Progent offers a stimulating environment for talented individuals who have a drive for rapidly improving their professional abilities to deliver real-world benefits for a variety of businesses and technical environments. Find out additional information concerning reasons Progent is exceptional by visiting Reasons That Progent Is Exceptional.
Our Virtual Office Business Model
Progent's virtual office network incorporates state-of-the-art technical tools that enable off-site access, wireless connectivity, convenient availability of our support databases, and close collaboration with mobile colleagues to help you to resolve business-critical IT problems. Our virtual office network frees you to focus on delivering service rather than dealing with traffic and helps consultants build lasting customer relationships by enabling you to provide fast, viable, and affordable solutions. If you want to learn additional information concerning Progent's virtual office work environment, go to Progent virtual Office Network.
Compensation and Benefits
Progent's compensation model is determined by revenue sharing. What you earn is directly determined by the revenue you contribute. You have the choice of concentrating on quality of life and choosing to consult at a more relaxed pace, using our versatile schedule to follow individual enthusiasms, or you can choose to earn significant income through hard work and long consulting time. Progent also provides comprehensive family health coverage plus many other benefits. Learn more details about our compensation model and benefits by referring to Progent Compensation Model and Benefit Packages.
The following is a list of our available job opportunities:
Code
Description
A09
Operations Administrator Position
Progent is looking for a motivated person for the work-at-home role of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, rapidly expanding company.
Information Technology Recruitment Manager Job
Progent has an opening for a senior administrator tasked with hiring technical personnel to join Progent's team of network support specialists who provide IT outsourcing and technical consulting services to customers globally.
Business Development Manager Positions
The Business Development Representative is a top level sales executive responsible for selling Progent's wide range of network outsourcing and consulting offerings and functioning as the front-line customer liaison. The Business Development Representative is a key part of the management team, working in sync with the CEO and Directors and Managers to make sure that business goals are met and that quality services are delivered to Progent's clients.
Desktop Support Expert Jobs
Progent is seeking a Desktop Engineer to assist Progent customers to provide service to all users of workstation and notebook PCs powered by MS Windows 2000, Windows Vista, and XP technology. Work cooperatively with customer's management or IT group or under the direction of a Progent Senior Consultant to help the customer's end users.
Senior Remote Support Engineer Positions
Progent is looking for a Senior Remote Support Expert to work with a range of small business customers to maintain and support computer systems remotely, utilizing sophisticated technology including Microsoft Windows 2000/2003 and Microsoft's .NET product family.
Senior Cisco Engineer Job
Progent is looking for a Senior Cisco Engineer with Cisco CCIE or CCNP certification to work with Progent's team of experts to assist customers to plan, integrate, manage, and repair IT networks that incorporate Cisco technology.
Certified Security Consultant Positions
Progent is seeking a Senior Security Consultant with CISSP or equivalent security credentials to work with Progent's staff of professionals to provide small businesses comprehensive security services such as system security analysis, security testing, security strategy, network monitoring, security modeling, access control solutions expertise, operations security, and business continuity planning.
If you wish to ask about any opening listed above, please e-mail your resume to jobs@progent.com. Be sure to copy the job codes of the positions of interest.
Additional Facts About Opportunities with Us
Staff Work for Network Engineers, Computer Service Specialists, Security Experts, and Remote Support Technicians Progent is seeking to find staff-level, results-oriented Microsoft accredited consultants with Microsoft MCSE or MCSA credentials; Cisco accredited system consultants with Cisco CCIE or CCNP certification; security consultants with CISSP or comparable security certification; and advanced network architecture consultants with experience in mobile access, wireless connectivity, high availability, disaster recovery, information protection, and VMware. Progent also is hiring employees to join our staff of helpdesk support specialists and remote troubleshooting experts. Also, We are seeking experienced managers who can perform productively in Progent's fast-paced, virtual office environment.
By supporting a team of talented and motivated professionals, providing world-class customer services, and following a competitive results-based fee model, Progent has managed to expand our client list rapidly while delivering consulting services to numerous companies in Northern California and throughout the United States. A sophisticated virtual office network, a common information database, and a group approach to problem solving have helped Progent to maintain a skilled staff and a loyal customer list.
If you are an information technology professional with technical support experience, joining Progent or working for our customers can expand your knowledge via cooperation with our staff of highly supportive, talented engineers. Progent's focus on providing information technology consulting and computer support to small and midsize organizations will give you the opportunity to work intimately with key players and add significantly to the growth of exciting businesses.
Progent is looking for technical professionals that can show recognized credentials in their technical expertise. So, if you are a Microsoft consultant, you should have earned your Microsoft MCSE credential. In the case of Cisco professionals, show us your CCIE or CCNP credential. For network security, you should have earned you CISSP, Certified Information Systems Auditor, CISM, or other top security credentials. Naturally, we are aware of "paper experts". Nevertheless, simply because a certificate can not guarantee expertise is no justification for not owning one. If you know your stuff, then most of those tests should pose no great difficulty. The crux of the matter is that if you are an expert, then clients deserve to see certifications. Progent will broadcast your talents, but you must have standard credentials for Progent to market. In case you happen to be adamantly opposed to the idea of credentials, we can understand and honor your opinion, but you are likely not an appropriate fit.
Freelance Work for Certified Application Specialists for Windows, Apple OS, Linux, and Sun Solaris Technology For more than 20 years, Progent's consulting professionals have offered low-cost and effective computer support expertise for businesses in Northern California and throughout the United States. A sophisticated virtual office network, a common support database, and a collaborative philosophy for problem resolution have helped Progent to build a talented consulting group and quickly expand a loyal customer base.
The Experts Group is Progent's way to provide customers the services of expert information technology support professionals who have in-depth skills and field background in key areas beyond our primary focus in system support and security. Experts Team members are typically freelance engineers and occasionally "moonlighters" who are carefully qualified by Progent to collaborate with Progent's in-house engineers to provide end-to-end, world-class information technology services to small and midsize businesses. Progent is always enhancing our Experts Group in order to address the special needs of our clients.
Our Experts Group currently provides consulting in these areas:
Apple OS networking and applications
Expertise for Linux-powered, UNIX-based, and Sun Solaris environments
Chief Information Officer, management information analyst, and project logistics outsourcing
Custom applications development and integration
Web site, eCommerce, Electronic Data Interchange, and customer information portal development and integration
SQL support and efficiency consulting
Management information consulting
Telecom architecture support
Advantages of becoming a member of Progent's Experts Team include:
By associating with Progent, you get to take advantage of the impact of our dramatic expansion and top-notch reputation in the industry. By maintaining a group of skilled and dedicated professionals, offering excellent client support, and practicing a proven, value-focused pricing model, we have multiplied our customer base during the last few years and Progent now delivers professoinal services to hundreds of companies in Northern California and across the U.S.
Progent's experienced marketing staff handles all aspects of marketing your services and areas of expertise into our rapidly growing client base, so you expend less time finding clients and more time generating money.
Progent will assist in communications between you and Progent's core group of expert Microsoft and Cisco qualified consultants who act as the conduit to the decision makers among Progent's clients.
Our selling and operations staffs will take care of the complete sales and contracting process, from opportunity identification, project approval, customer requirements description, capabilities matching, project analysis proposal writing, agreement negotiation and generation. Your entire focus stays with delivering top-quality consulting service.
We will gives you connections to our advanced virtual office environment, including convenient conference sites throughout Northern California, and Internet and telecomm connectivity throughout the U.S.
You will have access to Progent's vast database, best practices procedures, abundance of professional publications, and the shared expertise from one of the country's largest pool of experienced information technology professionals.
Progent will pass on special benefits from top vendors including Microsoft and Cisco, including no-cost ordiscounted educational seminars, web access to restricted vendor troubleshooting tools and technical maintenance resources, and on-line in-house use software for training or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any cost to become part of our Experts Team, but Progent has these requirements for membership:
You should show a proven background as a consultant working independently in your field of specialization, including a minimum two year history of completed consulting projects or you must have an active client base for which you currently deliver ongoing consulting services.
You need to demonstrate that you have expertise in your area of specialization, which includes showing a long work-related history and strong referrals, and possess current vendor or industry professional qualifications.
You have to know how to present yourself in a professional manner and be self motivated and assured in your abilities. You must have excellent inter-personal skills and be able to work effectively by yourself or as a member of a team.
You should be able to communicate proper expectations to clients and fellow Progent consultants and you must be able scope out projects, create project plans, and define realistic work schedules.
Improve Your Skills with the Best Technology and Working with a Great Group of Network Engineers Progent's work environment will make you a better professional by enhancing your technical skills and increasing the satisfaction of your clients. Progent makes good on this promise by recruiting the top consulting talent for you to work with, providing an advanced system architecture, using proprietary application utilities to enable the maximum level of service, and by streamlining proven business structures for finding and retaining customers.
The decisive factor that differentiates Progent from most network support firms is the excellence of our service staff. Out of the 50 or so consultants who have teamed with Progent, we have assembled the best talent covering a broad array of technologies. Whether it’s Microsoft servers, Cisco switches, corporate security, Apple, Linux/UNIX, virtual servers, or other vital application, we engage professionals who can help you to be successful on major jobs by leveraging the collective experience of Progent's group of experts.
To promote the productivity of our consultants, we invest heavily in making available the best tools to do the job efficiently. Progent will exploit information technology to an impressive extent and our advanced virtual office environment allows seamless communications, collaboration, and knowledge sharing with other Progent consultants — entirely from at-home or mobile offices. You don’t waste time or forfeit income because of regular drives to a conventional office, and any travel you do for on-site client jobs is based on your schedule, not Progent's. The most attractive benefit is that much of our consulting work can be performed off-site, offering maximum efficiency for income-producing time. In practice, some of our staff do off-site support exclusively.
Progent's business structure is geared towards reacting quickly and efficiently to client needs via knowledge sharing and cooperative problem resolution. Although Progent's consultants operate with a high level of freedom, resource allocation is unified, customer issues and solutions are meticulously tracked, recorded, and archived for easy reference, up-to-date consultant schedules are published to streamline group tasks and simplify problem escalation, and customer approval is always monitored. We strengthen the sense of connection through periodic team conferences and regular corporate events.
Most of our consultants are located across Northern California, but Progent is attracting a rapidly growing group of consulting professionals from across America. Progent's virtual office environment eliminates regional boundaries that limit the efficiency of conventional business structures. We enhance the package by providing a comprehensive benefit plan to ensure the physical health and financial welfare of our employees and their families.
Just as we have awesome consulting professionals, our marketing and operations groups match the high standards that characterizes Progent. These high-performance factors behind Progent’s growth are enabling us to target and sign up the 50-60 new customers we are now engaging each month. Progent lately celebrated the providing of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also a strong marketing operation.
Having a passion for technical excellence is a cornerstone for growth with Progent. A career in consulting will drive you to enhance your skills more than you would in any other job in information technology. Being exposed to a continual stream of technical challenges is what makes professional support exciting. Clients rely on consultants to do the toughest jobs. Innovative tasks, advanced implementations, vexing or chronic problems, and difficult migrations are the foundation for what we do daily. With us, you will not stagnate or be pigeonholed, as is sadly typical for network professionals in ordinary corporate jobs. You will wake up every morning enthusiastic about the opportunities to come.
On the way, you will work with some wonderful people, both by building strong client relationships and by operating in conjunction with other Progent team members, where you will learn from and add to their growth. Yes, technology is vital, but we are a relationship-oriented organization through and through. If you do not have strong communications skills or enjoy working with a diverse group of people, then Progent is probably a poor match.
If this seems right for you, we invite you to contact Progent about our vision of the new paradigm of network consulting.
Enjoy Lifestyle Improvements and Professional Success with Progent's Advanced Virtual Office Environment Progent is convinced that a carefully designed and executed network is a crucial piece for enabling a company's success, and we follow this credo in our corporate network environment. We have created a fault-tolerant virtual office network that enables our staff engineers and certified contractors to offer rapid and efficient support, cooperate closely on complex projects, and gain from professional and private growth from being part of an exciting business ethos of personal drive and freedom.
Progent offers a variety of network service packages for small organizations. These information technology outsourcing and network monitoring services are built around the proactive problem handling capabilities of Microsoft Operations Manager, a state-of-the-art server and system support product that monitors the availability, throughput, and safety of your network and identifies potential troubles before they can disrupt your system. With Progent's economically priced IT support packages, small companies can choose a simple MOM-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
Progent’s team of Microsoft and Cisco qualified experts average longer than a decade of hands-on industry background, in the trenches of IT support, performing a wide range of technical projects for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices that are combined into company-wide best practices standards that Progent instills in its support personnel. This ensures that you get not only world-class technical capability, but also a support engineer with proven approaches for using computer knowledge to fix real-world network problems efficiently.
The integration demands of the Microsoft .NET functions included with Microsoft Small Business Server 2003 requires an IT expert with real-world expertise and broad knowledge in designing and building cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2003 and SBS 2000. This expertise assures you success in installing, managing, and servicing network solutions based on the SBS line of servers and applications.
Progent has agent relationships with some of the industry's leading data and voice carriers and can provide your small business the same communications packages you can purchase by dealing direct. Progent can also help you to select the service offerings that make the most sense for your organization and can deliver world-class consulting support to help you incorporate your data and voice services into a communications system that maximizes the business value of your computer network. Carriers whose services are available by Progent include AT&T, Broadwing, and New Edge Networks.
Progent’s Microsoft-certified experts offer small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server offers a common spot for your workers or customers to access, organize, distribute and manipulate relevant information, documents, and software and to communicate with one another. It allows faster and better decisions, more efficient access across groups and more economical business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and outside an organization. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge they’ve developed in a manner that makes data easy to locate, retrieve and re-use.
Progent's consultants can provide Apple Mac users a range of services including workstation support, interconnectivity with Windows-powered computers, email help, custom application development, and one-on-one training. Progent's Apple-certified experts and Microsoft-certified consultants can show you how to build and maintain a secure, highly available network and communications architecture to support networks in which Apple Macintosh servers and workstations coexist with Windows-powered and UNIX/Linux-based technology.
White Papers for Outsourcing Examples White Papers
Progent’s IT outsourcing services offer economical computer consulting for mid-size corporations. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your IT technical services can smooth out costs and eliminate risks, permitting network service budgets to increase in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available system foundation for your vital Windows-based business software including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Even if your company has a small computer support group and a limited technology budget, your information network can still feature the same high reliability and performance that once required a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your mission-critical business applications and servers up and running. Progent's 24x7 Network Management Services include remote system monitoring, server monitoring, and program monitoring to cut service expenses, fix trouble spots quickly, and prepare for issues before they impact network productivity. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform complete process management. Progent can help with Microsoft Operations Manager 2000 and MOM 2005 to give small company networks enterprise-class reliability, protection and capacity.
Progent’s Microsoft-certified consultants can provide small and medium sized companies computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or customers to access, organize, distribute and interact with useful data, documents, and software and to interact with other people. It allows faster and better decisions, more efficient sharing across groups and more economical business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge available within and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data they’ve created in a manner that makes data easy to find, retrieve and re-use.
Microsoft Dynamics Great Plains can help you expand and control your business better by offering deep availability of decision-driving data and a fast return on investment. Microsoft Dynamics Great Plains offers important business benefits such as its ability to extend the reach of your organization, manage your accounting, automate financial processes, unify processes throughout your company, refine inventory control, increase order accuracy, expand revenue and shorten lead-time, and maximize free cash flow. Progent can help you set up and maintain a robust, safe server and communications foundation to support Great Plains, and can offer experienced Microsoft Great Plains consultants to make sure you reap all the benefits of your Microsoft Dynamics GP software.
The Help Desk Call Center service delivery model adopted by Progent's Technical Response Center gives small and midsize companies an affordable alternative to dependence on independent consultants by offering broad expertise shared by numerous engineering teams, round-the-clock availability of emergency assistance, fast escalation to top-level experts for handling even the most complex problems, support consistency and dependability, prompt follow through enforced by seasoned IT service administrators, a variety of easy-to-use techniques for requesting support tasks, and excellent process transparency made possible by trouble ticket tracking and available through a web portal.
Network monitoring typically involves observing a network’s resource utilization in order to identify data traffic bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that work under Linux or UNIX and can be deployed to observe multi-OS networks where UNIX and Windows coexist. Progent's network integration consultants can show you how to use both these programs to optimize and repair your network. Progent's UNIX consulting services provide small companies and developers assistance with administering and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based products.
