Full-time and Subcontract Work at Progent Jobs for EXperienced Network Consultants, Help Desk Support Technicians, Security Experts, and Application Specialists
Among America's premiere network consulting firms for small and midsize business networks, Progent maintains a full-time team of talented service professionals who concentrate on mainstream technologies such as:
Microsoft Windows products
Cisco Integrated Services Routers, Catalyst switches, PIX firewalls, plus VoIP and Virtual Private Network products
System security analysis
Sophisticated network infrastructures
Off-site troubleshooting and network administration
Progent's Experts Team, which contracts independent consultants certified and coordinated by Progent, provides highly specialized skills covering a wide variety of critical software areas and networking solutions that include:
Macintosh integration and applications
Support for Linux, UNIX-based, and Sun Solaris environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization
Strategic and specialized application help
Chief Information Officer, business analyst, and project logistics services
Custom program development and integration
Web site, eCommerce, Electronic Data Interchange, and customer information portal development and integration
DBM management and performance consulting
Management information consulting
Telecom systems consulting
Innovative models for finding customers, delivering support, nurturing a dynamic working environment, and offering generous compensation and benefits have enabled us to be one of the most rapidly expanding and most well recognized Microsoft Gold Partners consulting firms in the United States and to establish an international organization for delivering remote IT assistance. If you are a certified IT technician or network consultant with a drive for a client service and excellent communication skills, consultants will discover Progent a chance for enhancing your technical knowledge, developing a more rewarding lifestyle, and attaining financial security.
Learn Additional Information About Jobs at Progent
Follow these links to learn more details about Progent's work opportunities, business philosophy, work environment, profit sharing structure, and benefits packages:
Consulting Jobs at Progent
We are looking for a range of full-time workers including solutions-driven Microsoft MCSE and MCSA network consultants; system experts with CCIE credentials; and specialists in fault-tolerant network architecture with experience in mobile connectivity, wireless networking, high-availability environments, disaster recovery solutions, data protection, and server virtualization. We are also looking for desktop support experts, off-site troubleshooting specialists, and CISM or CISSP accredited security consultants. Progent is also looking for experienced managers who can perform effectively in our dynamic, virtual office model. Learn more information concerning full-time consulting jobs at Progent by visiting Full-time Careers at Progent.
Contracting Opportunities at Progent
Progent contracts independent consultants with specialized knowledge and hands-on experience in important IT areas beyond our primary technical concentration. Our Experts Group employs independent consultants who can provide advice and programming support for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep knowledge of non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or offer expert help in technologies like telecommunications, web design, EDI, eCommerce, or database management. Freelance consultants certified by Progent cooperate with our staff engineers to provide comprehensive solutions for small business networks. If you want to learn more details about contracting work with Progent's Experts Consulting Group, visit Contracting Opportunities at Progent.
Reasons That We Are Different
We have managed to recruit the top consulting talent by being different. With a powerful mix of enterprising drive, insistence on customer satisfaction, use of state-of-the-art technical tools, and an independent business structure that accommodates life-style choices for our consulting team, Progent creates a stimulating environment for talented individuals who posses a desire for quickly improving their technical skills to create concrete benefits for a variety of organizations and technical environments. Learn additional details concerning reasons Progent is unique by visiting Reasons That Progent Is Different.
Our Virtual Office Business Model
Our virtual office model incorporates sophisticated technologies that allow off-site support, wireless connectivity, convenient access to Progent's support databases, and instant cooperation with mobile colleagues to allow you to handle business-critical IT issues. Progent's virtual office environment allows consultants to concentrate on providing service instead of dealing with traffic and helps consultants nurture lasting client relationships by permitting you to provide quick, viable, and affordable solutions. If you want to find out more information concerning our virtual office network, visit Progent virtual Office Work Environment.
Compensation and Benefits
Progent's compensation model is based on revenue sharing. The money you make is wholly tied to the revenue you generate. You have the choice of concentrating on life style and electing to consult at an easy pace, using Progent's flexible structure to make time for individual pursuits, or you can use the opportunity to make considerable income through persistent effort and long consulting time. Progent also provides complete family health coverage plus many additional benefits. Find out additional information about our compensation and benefit packages by visiting Progent Compensation and Benefit Programs.
Working with Progent Frequently Asked Questions
To see answers to popular enquiries concerning becoming a consultant at Progent, refer to Employment at Progent FAQs.
Below is a list of our current job opportunities:
Job Code
Description
A09
Operations Administrator Position
Progent is looking for a talented person for the home-office role of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, quickly growing company.
Information Technology Recruitment Manager Position
Progent has an opening for a senior administrator responsible for recruiting technical personnel to work with Progent's group of computer support specialists who offer information technology outsourcing and engineering support services to clients globally.
Executive Assistant Job
Progent now has a home-based job for an Personal Assistant to the President to work with the president and owner of Progent to take care of a wide assortment of non-engineering tasks including call screening, record keeping, administration, special projects, shipping time-sensitive documents, managing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, managing printing, making travel arrangements, and managing the president's schedule.
Technical Response Center Coordinator Job
Progent has a job opening for an experienced individual for the job of Technical Response Center (TRC) Coordinator working with a creative technical services business in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming TRC and Main number calls and must present a professional and compassionate attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, including duties such as First Service follow up interviews. The Customer Services Administrative Assistant provides an assortment of administrative responsibilities for the Director of Customer Services to make sure Progent delivers the best possible customer care.
Business Development Manager Positions
The Business Development Representative is a top level sales executive charged with selling Progent's wide array of network outsourcing and consulting offerings and functioning as the front-line customer liaison. The Business Development Representative is a key part of the executive team, working in sync with the CEO and Directors and Managers to ensure that corporate targets are accomplished and that quality services are provided to Progent's clients.
Senior IT Consulting Expert, Microsoft Certified Systems Engineer Positions
Progent is seeking an experienced, Microsoft-certified support professional to become part of Progent's internal group of network professionals. Applicant must have people skills as well as network knowledge and must be solutions oriented.
Desktop Engineer Job
Progent is looking for a Desktop Support Expert to help Progent clients to provide service to all users of desktop and laptop computers based on Microsoft Windows 2000, Windows Vista, and XP technology. Work in unison with client's management or IT group or under the direction of a Progent Senior Consultant to help the client’s workers.
Senior Remote Support Engineer Jobs
Progent is looking for a Senior Remote Support Expert to work with a range of small business customers to manage and support IT networks on-line, using advanced technology including Microsoft Windows 2000/2003 and Microsoft's .NET platform.
Senior Remote Technical Support Expert Positions in Australia
Progent is looking for a Senior Remote Network Support Expert in Australia to help a variety of Progent's worldwide customers to manage and support computer networks by phone or online connections.
Senior Cisco Consultant Job
Progent is seeking a Senior Cisco Engineer with Cisco CCIE credentials to work with Progent's staff of professionals to assist customers to plan, integrate, manage, and repair small business networks based on Cisco products.
Senior Security Consultant Jobs
Progent is seeking a Certified Security Consultant with CISSP or similar security credentials to work with Progent's team of professionals to offer small businesses a full range of security consulting such as system security evaluation, penetration testing, security planning, remote monitoring, security modeling, access management solutions expertise, operations security, and business continuity planning.
If you want to apply for any opening shown above, please send your background information to jobs@progent.com. Be sure to copy the code numbers of the jobs of interest.
More Information Concerning Opportunities at Progent
Fulltime Work for Network Consultants, Desktop Support Technicians, Security Consultants, and Remote Support Professionals Progent is seeking to find fulltime, results-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network engineers who have CCIE credentials; security professionals who have CISSP or equivalent security credentials; and high-end system design consultants with a background in mobile solutions, wireless connectivity, high availability, business continuity, information protection, and VMware. Progent also is hiring professionals to work on our staff of help desk support specialists and off-site troubleshooting experts. In addition, We are looking for talented administrators who can perform productively in Progent's high-growth, virtual office environment.
By maintaining a team of skilled and motivated consultants, delivering attentive client services, and offering a strong value-based fee structure, Progent has managed to increase our customer list rapidly while delivering professional support to numerous companies in Northern California and across the United States. An advanced virtual office network, a shared information database, and a team approach to problem solving have allowed Progent to retain a skilled staff and a satisfied client list.
For an information technology professional with troubleshooting expertise, joining Progent or helping Progent's customers will enhance your skills through interaction with Progent's staff of highly team-oriented, expert consultants. Our commitment to providing network expertise and technical support to small organizations will offer you the opportunity to collaborate closely with decision makers and add appreciably to the growth of dynamic businesses.
Progent is looking for technical professionals who have recognized credentials in their special expertise. For example, if you are a Microsoft consultant, you must have your Microsoft MCSE certificate. In the case of Cisco professionals, show us your Cisco Certified Internetwork Expert or CCNP certificate. For security, you should have earned you CISSP, Certified Information Systems Auditor, CISM, or one of the other leading security certifications. Of course, we are familiar with “paper MCSEs.” Nevertheless, the fact that a certificate can not guarantee excellence is no excuse for not having one. If you know your field, then the majority of those tests should present no challenge. The point is that if you call yourself a professional, then clients deserve to see credentials. We can promote your skills, but you must provide basic certifications for us to market. If you are adamantly against the idea of credentials, we can sympathize with and honor your position, but you are likely not an appropriate fit.
Contract Jobs for Certified Experts for Windows, Macintosh, Linux-based, and Sun Solaris Technology For over 20 years, our information technology engineers have offered affordable and effective computer consulting expertise for small businesses in Northern California and throughout the United States. A sophisticated virtual office environment, a shared support database, and a team philosophy for problem resolution have helped us to retain a strong consulting group and dramatically grow a loyal client base.
The Experts Group is Progent's way to provide clients the help of specialized computer consulting professionals who have in-depth knowledge and work background in important technologies outside of Progent's core focus in system support and security. Experts Group members are typically freelance engineers and sometimes "moonlighters" who are carefully certified by us to collaborate with Progent's in-house engineers to deliver comprehensive, world-class network services to small and midsize businesses. Progent is always enhancing our Experts Group to address the special needs of our clients.
Progent's Experts Group now provides support in these areas:
Macintosh integration and applications
Support for Linux-based, UNIX, and Sun Solaris environments
MRP, Enterprise Resource Planning, or CRM expertise
Mission-critical and vertical application help
CIO, management information analyst, and project management outsourcing
Special applications development and deployment
Web, eCommerce, Electronic Data Interchange, and customer information portal design and integration
Database management and performance help
Management information consulting
Telecommunications architecture consulting
Advantages of becoming part of Our Experts Team include:
By working with Progent, you can benefit from the momentum of Progent's explosive growth and excellent recognition in the industry. By having a group of talented and committed professionals, offering excellent client care, and practicing a proven, ROI-focused billing structure, Progent has quadrupled our customer base during the last few years and Progent currently provides consulting support to hundreds of companies in Northern California and throughout the U.S.
Progent's experienced marketing staff handles all aspects of promoting your services and areas of knowledge into our quickly growing customer base, so you spend less effort signing up clients and more time generating money.
We will assist in relationship building between you and Progent's core team of expert Microsoft and Cisco qualified engineers who are the conduit to the influential managers among our customers.
Our sales and operations groups will manage the complete sales and contracting cycle, from lead generation, job approval, customer requirements description, skills matching, job analysis proposal writing, contract negotiation and generation. Your exclusive responsibility stays with providing high-level consulting expertise.
Progent will provide you access to our advanced virtual office environment, including professional conference sites in Northern California, as well as Internet and telecomm access throughout the United States.
You will have access to our vast database, best practices processes, library of template-deliverable publications, and the aggregate experience from one of Northern California's largest independent groups of expert network engineers.
Progent will share special benefits from leading technology companies such as Microsoft and Cisco, including free orlow-cost training classes, web connections to special vendor troubleshooting utilities and technical maintenance resources, and downloadable internal use software for education and/or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to be part of our Experts Group, but we do have strict qualifications to join:
You should have a proven track record as a consultant working independently in your field of specialization, including a minimum two year history of successful contracting jobs and/or have an active customer base for which you now deliver ongoing consulting services.
You must show that you are an expert in your area of specialization, which includes having a long work-related record and strong referrals, and possess up-to-date manufacturer or institutional professional certifications.
You must know how to carry yourself in a professional manner and be self driven and confident in your abilities. You should have strong communications skills and understand how to work efficiently by yourself or as part of a group.
You have to know how to articulate proper expectations to customers and other Progent consultants and you need to know how evaluate projects, create task plans, and estimate realistic work schedules.
Enhance Your Skills with the Best Technology and Working with a Great Team of Computer Consultants Progent's business climate will make you a more capable professional by improving your technical knowledge and increasing the loyalty of your clients. Progent delivers on this promise by attracting the top consulting talent for you to work with, offering a state-of-the-art network and communications infrastructure, using proprietary software tools to deliver the maximum level of support, and by optimizing proven operational structures for finding and retaining customers.
The most important factor that differentiates Progent from typical network support companies is the high quality of our consulting team. Among the 50 or so consultants who have joined Progent, we have assembled top talent covering a broad array of technologies. Be it Microsoft Windows, Cisco switches, network security, Apple, Linux/UNIX, virtual servers, or other vital areas, we engage experts who can enable you to be successful on larger projects by leveraging the aggregate experience of Progent's group of experts.
To promote the productivity of Progent's team, we invest significantly in making available the best tools to perform the work efficiently. Progent will leverage technology to an impressive degree and our state-of-the-art virtual office environment allows effortless connectivity, cooperation, and information sharing with other Progent consultants — entirely from at-home or mobile offices. Consultants don’t waste time or lose revenue with regular drives to a conventional office, and all travel you do for in-person customer work is determined by your schedule, not ours. The best benefit is that most of our consulting work can be performed remotely, offering maximum efficiency for billable time. In fact, some of our staff do remote support exclusively.
Our operations are set up for responding quickly and effectively to client needs via information exchange and collaborative problem resolution. Although Progent's consultants work with a great deal of independence, resource allocation is unified, client problems and solutions are meticulously tracked, recorded, and organized for easy reference, current engineer schedules are broadcast to streamline team projects and enable trouble escalation, and customer satisfaction is continually monitored. We reinforce the feeling of connection through monthly team meetings and regular corporate events.
The majority of Progent's team is situated across California, but we are building a rapidly expanding group of consulting experts throughout the U.S. Progent's virtual office infrastructure eliminates geographic obstacles that limit the efficiency of traditional business models. We enhance the package by offering a comprehensive employee care program to promote the health and financial security of our team members and their relations.
Not only do we have awesome consulting professionals, Progent's sales and administration teams match the excellence that characterizes Progent. These top-notch factors behind our growth are enabling us to identify and sign up the scores of new customers we are now engaging each month. We recently celebrated the providing of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why we are also a strong sales organization.
Having a commitment to technical excellence is a key for success with us. A job in consulting will drive you to enhance your skills more than is possible in any other position in network technology. Being exposed to a steady series of technical challenges is what makes professional support interesting. Clients rely on a consultant to do the “hard stuff.” Creative tasks, advanced implementations, vexing or entrenched problems, and difficult upgrades are the foundation for what we do every day. With us, you will not stall or be pigeonholed, as is sadly common for network professionals in traditional corporate roles. You will wake up every day enthusiastic about the opportunities ahead.
Along the way, you will meet some wonderful people, both by building strong customer relationships and by operating in conjunction with other Progent team members, where you will benefit from and add to their success. Of course, technology is important, but we are a relationship-oriented organization from top to bottom. If you do not offer strong people skills or enjoy cooperating with a varied group of personalities, then Progent is probably not a good match.
If all this sounds right for you, we urge you to talk to Progent about our view of the new paradigm of information technology consulting.
Enjoy Lifestyle Improvements and Technical Prowess with Our Sophisticated Virtual Office Infrastructure Progent believes that a well designed and executed information system can be a pivotal piece for accelerating any firm's growth, and Progent applies this credo in our corporate system infrastructure. We have built a non-stop virtual office infrastructure that enables Progent's staff engineers and authorized contractors to offer rapid and effective support, cooperate closely on sophisticated projects, and experience professional and private growth from being a member of a dynamic business culture of personal drive and independence.
Progent’s Microsoft-certified consultants can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and information. SharePoint Portal Server provides a central location for your employees or customers to connect to, manage, share and manipulate relevant information, documents, and applications and to interact with other people. It allows faster and better decisions, more effective access across teams and more economical business processes. The primary goal of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and projects with the information they’ve developed in a manner that makes data convenient to locate, retrieve and apply.
Key features of Microsoft Great Plains software include a modular design that allows you to license only the components you require, a standards-based architecture based on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting capabilities that permit you to track all operations, income and spending and sales trends, compatibility with Microsoft Office to enable access to business information, the capability to process data from almost any db software or workstation application into Microsoft Great Plains, and an open architecture that makes it possible to create custom applications. Progent can help you configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer experienced Great Plains support professionals to show you how to convert the powerful features of Great Plains software into a high-value business solution.
Progent's Data Center engineers can show you how to find high availability data centers that meet the specific requirements of your company. High availability co-location sites are particularly attractive to small businesses due to of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to design an on-site data center with even a minimum degree of fault tolerance is too costly for most small organizations. Progent can help you reap all the advantages of non-stop data centers and 24x7 colo sites by offering a full array of consulting and maintenance services.
Progent provides IT support for medium size businesses with 50 to 250 system clients. The medium size business or work group has traditionally been an underserved segment of the market for IT support expertise. The overhead and support delivery models of major outside service firms make them too expensive for the typical small business or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an IT system whose complexity and capability are frequently similar to the information systems of much bigger companies. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and 24x7 server monitoring, dramatically reduces the network support costs of an SMB while offering the small organization with enterprise-level service from certified, IT experts with background in a wide range of midsized business technologies. If your medium size organization or small business is searching for the quality of IT help needed for a medium size organization without paying enterprise prices, you need Progent.
Cisco Unified Communications system for VoIP gives you the platform and feature set for creating a single converged network that can handle voice, video, and data traffic at the same time. Cisco's Unified Communications product line provides this capability while sustaining a high degree of network reliability, QoS, and protection. Progent can give you access to a Cisco Certified Internetwork Expert or CCNP Engineer to help you deploy Cisco Voice over IP products. Progent’s IP telephony engineers can evaluate your existing network and Internet connectivity infrastructure to see whether your environment is optimized to support VoIP technology efficiently, assist you to choose and deploy Cisco products that make sense for today's needs as well as future expansion plans, and configure your Cisco VoIP system with products from other vendors. Progent can deliver help with all of Cisco IP Telephony offerings such as Cisco Unified Messaging and Cisco CallManager Express.
Progent's Microsoft-authorized consultants can show you how to evaluate the business case for implementing Microsoft SharePoint 2007, consult with you on the most sensible edition of SharePoint Portal Server for your circumstances, provide setup and integration services, assist you to install MS SQL Server as a back-end database manager, optimize your network integrity, integrate your standard and custom application software to operate with SharePoint 2007, develop a company-wide security strategy that encompasses portal technology, and provide maintenance and Help Desk services.
Progent's Microsoft-certified consultants offer network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2003. Progent’s consulting team can show you how to design, deploy, maintain and administer the entire suite of Windows .NET Servers including Windows 2000 Server, Microsoft SQL Server 2005, Microsoft ISA Server 20066, Biztalk Server, Microsoft Commerce Server, Microsoft Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Exchange Server, Application Center, SharePoint Server, SharePoint Services, Microsoft Virtual Server 2005, Microsoft Project Server, and System Center Operations Manager 2007 and MOM 2005.
Progent's Microsoft-certified ISA Server 2006 experts can help you to plan, install, and manage a configuration of Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your business requires.
Progent provides three essential kinds of Help Desk services including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft Gold Certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals offers your customers instant access to a reliable technical resource with years of experience delivering phone support and online repair for IT systems powered by Microsoft technology. Progent's focus is on giving the support Helpdesk a respected image as a key contributor to company productivity. Progent's target is to fix rather than simply report problems.
