Career and Contracting Work with Progent Work for Senior Network Consultants, Desktop Support Specialists, Systems Security Experts, and Application Specialists
Among the top computer consulting companies for small and midsize business systems, Progent maintains a large staff of talented service professionals who focus on core IT areas including:
Microsoft technology
Cisco Integrated Services Routers, switches, firewalls, plus Voice over IP and Virtual Private Network products
Network security consulting
Sophisticated network architecture
Off-site troubleshooting and system management
Progent's Experts Team, which contracts independent consultants qualified and coordinated by Progent, offers exceptionally specialized skills covering a broad variety of vital business areas and network solutions such as:
Macintosh integration and programs
Expertise for Linux, UNIX, and Sun Solaris systems
MRP, Enterprise Resource Planning, or CRM consulting
Mission-critical and specialized application help
CIO, business analyst, and project logistics outsourcing
Custom program development and integration
Web site, electronic business, EDI, and client information portal design and integration
Database support and performance consulting
Management intelligence expertise
Telecom architecture support
Innovative models for acquiring customers, providing support, nurturing an efficient company culture, and offering highly competitive compensation and benefits have allowed us to be among the most rapidly expanding and most well recognized Microsoft Gold Partners consulting companies in America and to build a worldwide presence for providing online network support. If you are a certified computer technician or information technology consultant with an orientation towards a customer success and excellent people skills, consulting professionals should consider Progent an opportunity for increasing your professional knowledge, living a more independent career, and achieving economic security.
Learn More Information About Jobs at Progent
Follow these links to learn more information concerning Progent's work openings, business culture, work environment, profit sharing model, and benefits packages:
Consulting Positions at Progent
We are looking for a range of on-staff workers such as motivated Microsoft MCSE and MCSA computer consultants; system experts who have Cisco certification; and consultants for advanced network design with experience in mobile connectivity, wireless networking, high-availability systems, disaster recovery solutions, data protection, and virtual servers. We are also hiring desktop support technicians, off-site troubleshooting professionals, and CISM accredited security consultants. Progent is also seeking experienced managers and administrators who can operate efficiently in our high-growth, virtual office model. Find out additional information about staff consulting positions at Progent by going to Consulting Jobs at Progent.
Contract Jobs with Progent
Progent works with independent consultants with proven knowledge and working experience in important IT areas outside our main technical concentration. Our Experts Team includes independent consultants who offer consulting and development services for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with popular platforms such as Linux derivatives, Macintosh, or Sun, or can provide expert skills in areas like telecommunications, web design, EDI, eCommerce, or dbm programming. Independent contractors qualified by Progent cooperate with Progent's staff engineers to deliver end-to-end IT services for small business networks. To learn additional details concerning freelance jobs with Progent's Experts Consulting Group, visit Freelance Work at Progent.
How We Are Exceptional
Progent has been able to recruit the best consulting talent by being different. Providing an innovative blend of entrepreneurial spirit, dedication to client satisfaction, utilization of state-of-the-art technology, plus an independent work model that accommodates life-style choices for our team members, Progent offers a stimulating environment for select individuals who have a drive for rapidly enhancing their technical skills to create concrete solutions for a range of businesses and network environments. Learn additional details concerning ways that Progent is different by going to Reasons That We Are Different.
Progent's Virtual Office Network
Our virtual office environment uses advanced technical tools that enable off-site support, wireless connectivity, convenient availability of Progent's knowledge bases, and close collaboration with mobile colleagues to allow you to deal with challenging network problems. Our virtual office model frees consultants to concentrate on delivering IT solutions instead of dealing with commutes and helps consultants build successful client relationships by permitting you to provide quick, effective, and affordable solutions. To find out more information about our virtual office business model, refer to Progent virtual Office Infrastructure.
Compensation and Benefit Packages
Progent's compensation is based on revenue sharing. The money you earn is wholly based on what you contribute. You have the option of focusing on life style and choosing to consult at an easy pace, utilizing Progent's versatile structure to make time for individual pursuits, or you can choose to earn significant income by hard work and lots of hours. Progent also provides comprehensive family health care insurance plus numerous additional benefits. Find out more details about our compensation and benefit programs by referring to Progent Compensation and Benefits.
Jobs at Progent Frequently Asked Questions
To see replies to frequent enquiries concerning being a consultant at Progent, refer to Jobs at Progent FAQs.
Here is a list of our present job openings:
Code
Description
A09
Operations Administrator Job
Progent is looking for a motivated individual for the work-at-home role of Operations Administrator to assist the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly growing company.
Information Technology Hiring Manager Position
Progent has an opening for an experienced administrator responsible for hiring technical personnel to join Progent's group of support specialists who provide information technology outsourcing and computer support services to clients worldwide.
Technical Response Center Coordinator Position
Progent is hiring a talented individual for the position of Technical Response Center (TRC) Coordinator working with an innovative high tech company in a dynamic environment. The TRC Coordinator is to be the first point of contact for incoming Technical Response Center and Main number calls and must present a professional and compassionate demeanor in the initiation of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, including duties such as First Service follow up interviews. The Customer Services Administrative Assistant carries out an assortment of administrative duties for the Director of Customer Services to ensure Progent delivers exceptional customer care.
Business Development Manager Positions
The Business Development Representative is a senior level sales manager responsible for selling Progent's broad range of IT outsourcing and consulting services and acting as the primary client interface. The Business Development Representative is a key part of the executive team, working closely with the CEO and Directors and Managers to make sure that business targets are met and that top notch services are delivered to our customers.
Senior Network Consulting Expert, MCSE Job
Progent is looking for a proven, Microsoft-certified support engineer to join Progent's full-time team of network professionals. You must have people skills as well as network expertise and must be success driven.
Desktop Support Expert Positions
Progent is seeking a Desktop Engineer to work with Progent customers to maintain all workers using desktop and notebook computers based on MS Windows 2K, Windows Vista, and XP platforms. Work cooperatively with customer's management or IT staff or under the direction of a Progent Senior Engineer to help the customer's end users.
Senior Remote Support Engineer Positions
Progent is seeking a Senior Remote Support Engineer to assist a range of Progent's customers to manage and service IT networks off-site, using advanced tools such as Microsoft Windows 2000/2003 and the MS .NET platform.
Senior Remote Network Support Engineer Jobs in Australia
Progent is seeking a Senior Remote Support Specialist in Australia to assist a variety of international clients to manage and repair computer networks via telephone or remote access.
Certified Cisco Engineer Jobs
Progent is looking for a Senior Cisco Engineer with Cisco CCIE or CCNP certification to work with Progent's staff of experts to assist customers to plan, integrate, maintain, and troubleshoot IT networks that incorporate Cisco products.
Certified Security Engineer Jobs
Progent is looking for a Senior Security Engineer with CISA or equivalent security credentials to join Progent's team of professionals to provide clients comprehensive security consulting such as system security evaluation, security testing, security planning, network monitoring, security modeling, access control systems expertise, business processes security, and disaster recovery planning.
If you would like to enquire about any position shown above, please e-mail your background information to jobs@progent.com. Please state the job codes of the positions that interest you.
Details About Opportunities at Progent
Staff Work for Network Engineers, Computer Service Specialists, Security Consultants, and Online Help Technicians Progent is seeking to find full-time, results-oriented Microsoft accredited consultants with Microsoft MCSE or MCSA credentials; Cisco accredited system consultants with Cisco CCIE or CCNP certification; security consultants with CISSP, CISM, or CISA or comparable security certification; and high-end system design consultants with experience in mobile solutions, wireless connectivity, high availability, business continuity, data protection, and virtual servers. Progent also is looking for employees to join Progent's team of helpdesk service specialists and off-site support professionals. In addition, We are hiring experienced managers able to perform effectively in our high-growth, virtual office environment.
By maintaining a staff of skilled and motivated professionals, providing world-class client services, and offering a strong results-based fee model, We have managed to increase our client list dramatically while delivering consulting services to numerous businesses in the San Francisco area and across the United States. A sophisticated virtual office environment, a shared knowledge database, and a team strategy for problem resolution have helped Progent to maintain a skilled consulting team and a satisfied client base.
For an information technology consultant with troubleshooting expertise, teaming with Progent or working for Progent's customers will enhance your knowledge through interaction with our group of highly supportive, expert consultants. Our focus on providing network expertise and technical support to small organizations will give you the chance to collaborate closely with key players and add appreciably to the success of dynamic companies.
We are looking for technical professionals that have verifiable certification related to their special expertise. For example, if you are a Microsoft consultant, you must have your Microsoft MCSE certificate. In the case of Cisco consultants, have your Cisco Certified Internetwork Expert or Cisco Certified Network Professional certificate. For security, you should show you CISSP, CISA, CISM, or other leading security certifications. Of course, we are aware of “paper MCSEs.” Still, the fact that a certificate can not ensure expertise is no excuse for not having one. If you know your field, then most of those certifications should pose no challenge. The point is that if you call yourself a professional, then clients expect credentials. Progent can market your skills, but you need to provide basic credentials for us to work with. If you stand adamantly against the concept of credentials, Progent can understand and respect your position, but you are probably not an appropriate fit.
Contract Work for Certified Experts for Windows, Apple OS, Linux/UNIX, and Sun Technology For over 20 years, Progent's information technology engineers have offered low-cost and effective network support expertise for businesses in Northern California and throughout the United States. An advanced virtual office environment, a common support knowledge base, and a collaborative approach to problem solving have helped us to retain a talented staff and quickly grow a satisfied client base.
The Experts Team is Progent's way to offer customers the help of specialized information technology consulting engineers who have in-depth skills and field background in key technologies outside of our core focus in network infrastructure and security. Experts Group consultants are typically freelance contractors and sometimes "moonlighters" who have been carefully certified by us to collaborate with our in-house engineers to deliver comprehensive, enterprise-class network services to small businesses. Progent is always enhancing our Experts Group in order to address the particular needs of our clients.
Our Experts Group currently offers consulting in these areas:
Macintosh networking and programs
Consulting for Linux-powered, UNIX-based, and Sun systems
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Strategic and specialized program help
Chief Information Officer, management information analyst, and project management services
Custom applications design and deployment
Web site, eCommerce, Electronic Data Interchange, and client portal design and integration
DBM management and efficiency help
Business intelligence expertise
Telecom architecture support
Advantages of being a member of Our Experts Team include:
By associating with us, you can benefit from the impact of our explosive expansion and top-notch recognition in the industry. By maintaining a group of skilled and dedicated professionals, providing attentive client care, and following a proven, value-oriented pricing model, we have quadrupled our clientele over the past several years and Progent now provides consulting services to hundreds of companies in Northern California and throughout the U.S.
Progent's veteran marketing team handles all aspects of promoting your services and areas of knowledge into our quickly growing customer base, so you expend less effort finding customers and more time generating revenue.
Progent will facilitate relationship building between you and our key team of experienced Microsoft and Cisco qualified consultants who are the conduit to the key executives among Progent's customers.
Our selling and administration groups will take care of the complete sales and engagement process, from lead identification, job approval, customer needs description, skills matching, job scoping proposal generation, agreement negotiation and execution. Your entire responsibility is on providing high-level consulting service.
We will gives you connections to Progent's sophisticated virtual office infrastructure, offering professional conference locations in Northern California, plus data and voice access anywhere in the U.S.
You will have the benefit of Progent's vast knowledge base, best practices procedures, library of professional documents, and the aggregate experience from one of the country's largest pool of expert information technology engineers.
Progent will pass on partner-only benefits from top technology companies such as Microsoft and Cisco, including no-cost orlow-cost training classes, on-line connections to restricted vendor support utilities and technical maintenance resources, and downloadable internal use programs for training and/or demonstration use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any cost to become a member of our Experts Group, but Progent has strict qualifications for membership:
You should have a strong track record as a consultant working on your own in your area of expertise, including a minimum two year record of successful contracting projects or you must have your own active client base for whom you currently deliver ongoing consulting activity.
You must show that you have expertise in your area of specialization, including showing a long work-related record and strong referrals, and have up-to-date vendor or industry professional certifications.
You need to be able to carry yourself in a professional manner and be self motivated and confident in your abilities. You must have excellent people skills and understand how to work successfully by yourself or as a member of a team.
You need to be able to explain realistic goals to customers and other Progent consultants and you should know how evaluate jobs, create project plans, and estimate reasonable work schedules.
Improve Your Skills with Advanced Technology and Joining a Great Group of Network Consultants Progent's productive atmosphere will allow you to become a better consulting professional by enhancing your information technology skills and increasing the satisfaction of your clients. Progent delivers on this commitment by attracting the best professional talent for you to work with, providing an advanced system architecture, running custom software utilities to enable the highest level of service, and by optimizing proven business models for attracting and retaining customers.
The most important factor that differentiates Progent from typical network support companies is the high quality of our service staff. Among the scores of consultants who have joined us, we have assembled top expertise across a wide array of technical areas. Whether it’s Microsoft Windows, Cisco switches, corporate security, Mac, Linux/UNIX, VMware, or other vital areas, we deploy experts who can enable you to be successful on larger jobs by combining the aggregate experience of Progent's team of experts.
To promote the success of our consultants, we invest heavily in providing the best technology to perform the job properly. Progent will leverage technology to an impressive degree and our state-of-the-art virtual office environment enables effortless communications, collaboration, and information exchange with other Progent consultants — entirely from at-home or mobile offices. You don’t waste time or lose revenue because of daily commutes to a conventional office, and any travel you do for in-person client work is based on your own schedule, not ours. The most attractive part is that much of Progent's support work can be done off-site, representing maximum productivity for income-producing hours. In fact, some of our staff do remote support only.
Our operations are geared towards responding rapidly and efficiently to customer needs through information exchange and collaborative problem solving. Although Progent's engineers work with a great deal of freedom, resource allocation is centralized, customer issues and resolutions are meticulously monitored, documented, and archived for easy reference, current engineer availability is broadcast to facilitate team projects and enable trouble escalation, and customer approval is continually monitored. We strengthen the feeling of connection via periodic workgroup meetings and quarterly company-wide events.
The majority of Progent's consultants are located across Northern California, however we are building a quickly growing team of consulting professionals from across America. Progent's virtual office infrastructure eliminates geographic boundaries that restrict the productivity of traditional business models. We enhance the deal by providing a comprehensive benefit plan to ensure the health and economic welfare of our team members and their families.
Not only do we have awesome consulting professionals, Progent's sales and administration groups match the high standards that characterizes Progent. These top-notch contributors to our success are helping us to identify and land the 50-60 new customers we are now acquiring every month. We recently marked the delivery of services to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why we are also an effective sales organization.
Possessing a passion for technical excellence is a cornerstone for growth with us. A career in consulting will push you to enhance your skills more than is possible in any other position in network technology. Being exposed to a continual series of technical challenges is what keeps professional support interesting. Clients rely on a consultant to do the “hard stuff.” Creative tasks, leading-edge deployments, vexing or entrenched problems, and tricky upgrades are the basis for our services daily. At Progent, you will not stagnate or be pigeonholed, as is sadly common for network professionals in traditional corporate roles. You will awake every day excited about the opportunities to come.
On the way, you will meet some wonderful people, both by establishing strong client relationships and by operating closely with other Progent consultants, where you will benefit from and contribute to their success. Yes, technology is important, but we are a relationship-oriented organization heart and soul. If you don’t offer excellent people skills or enjoy cooperating with a diverse assortment of people, then Progent is in all likelihood not a good match.
If all this sounds good to you, we invite you to contact Progent about our view of the future of network consulting.
Enjoy Quality of Life Benefits and Professional Prowess with Our Advanced Virtual Office Environment Progent believes that a carefully designed and implemented information system is a crucial piece for enabling a company's growth, and we apply this credo in our own network infrastructure. We have built a fault-tolerant virtual office infrastructure that enables our staff engineers and authorized contractors to offer fast and efficient service, collaborate closely on sophisticated jobs, and gain from professional and private growth from acting as a member of a dynamic business ethos of personal drive and independence.
Microsoft Great Plains allows you to expand and manage your company better by delivering easy access to decision-driving data and a rapid ROI. Microsoft Dynamics Great Plains offers important business benefits such as its ability to extend the reach of your organization, manage your accounting, computerize financial processes, unify processes across your business, improve inventory control, increase order accuracy, expand revenue and minimize turnaround time, and increase cash flow. Progent can show you how to configure and manage a robust, secure server and network foundation to support Great Plains, and can provide experienced Microsoft GP support professionals to make sure you reap the full benefits of your Microsoft Dynamics Great Plains accounting.
Help Desk Software Selection and Deployment Information Technology Consulting Configuration Santa Clara
Progent's Computer Help Desk Outsourcing Support Services are designed specifically for small businesses who require fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who have to operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support,
Optional Remote Access Support, System Assessment, Problem Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
Progent is looking for a range of full-time workers such as solutions-driven Microsoft Certified Systems Engineers; system experts who have Cisco CCDP or CCIE credentials; and consultants for advanced system design with backgrounds in mobile connectivity, wireless integration, high-availability environments, business continuity solutions, data protection, and virtual servers. Progent is also seeking workstation support technicians, remote service professionals, and CISSP or CISA accredited security professionals. We are also hiring veteran managers and administrators who can operate effectively in our high-growth, virtual office environment. Progent works with independent consultants who have specialized expertise and hands-on experience in important IT topics outside Progent's main service concentration. Progent's Experts Team employs contractors who can provide advice and development services for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular operating systems such as Linux derivatives, Macintosh, or Solaris, or offer expert help in areas such as telecommunications, web development, EDI, eCommerce, or dbm programming. Freelance contractors qualified by Progent coordinate with Progent's staff engineers to provide comprehensive solutions for small business networks.
Small to mid-sized businesses can now get all the advantages of MOM and also have quick access to Progent’s Microsoft and Cisco certified network support experts. With Progent's affordably priced network support packages, mid-size businesses can choose a basic MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports MOM 2005 and MOM 2000 to provide small company networks enterprise-class availability, protection and performance.
Cisco's network security and offsite access products for small businesses represent a comprehensive range of manageable security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet wireless products, and other Cisco security solutions that fit most closely with your business goals.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network consulting professionals. With Progent's economically priced network support packages, mid-size organizations can choose a simple MOM-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business information systems enterprise-class reliability, security and productivity.
Microsoft Windows Enterprise Directory demands extensive hands-on experience to configure optimally across a large corporation. Progent’s Microsoft certified consultants are experienced in designing, integrating, and troubleshooting complex Enterprise Active Directory projects. Progent’s fields of proven competence with Microsoft Windows 2003 Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with residual legacy software configuration objects in online Active Directory environments, and repair of failed installations of Active Directory and Active Directory-integrated applications.
Progent’s Cisco-qualified network professionals offer wireless integration support for Cisco WAP and wireless bridge technology. Cisco supplies access points that have either single 802.11g radios for up to 54 Mbps of capacity or two-radio access points supporting both 802.11g and 802.11a for as much as 108 Mbps of bandwidth. Progent’s Cisco wireless professionals can provide expertise for the entire line of Cisco 802.11g wireless access points and wireless bridges including the Cisco Aironet 350 Access Point, the Cisco Aironet 350 Wireless Bridge, the Cisco Aironet 1130AG Series and 1230AG Series access points, the Cisco Aironet 1300 Series Outdoor Access Point/Bridge, the Cisco Aironet 1400 Wireless Bridge, as well as any Cisco 802.11b Wireless Access Point product. The Cisco Aironet 1130AG Series and 1230AG Series access points are built to protect current and ongoing network architecture investments. The 802.11a transceiver supports throughput of as much as 54 Mbps on 12 free 5 GHz channels to offer fast bandwidth as well as high expandability. The 802.11g transceiver supports data rates up to 54 Mbps in the 2.4 GHz band. When using an 802.11g transceiver, the access point may be configured to handle only 802.11g users for high-bandwidth applications, or, for added investment protection, it may be set up to handle both 802.11g and legacy 802.11b devices.
Microsoft Virtual Server 2005, run on the Windows Server platform and powered by software first produced by Connectix, delivers the power needed to accomplish server consolidation, application migration, and server quarantine projects through virtualization techniques in an enterprise-ready computing environment with high expandability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses who want to improve operational efficiency in software programming and testing, migration from outdated mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your IT staff to assess and deploy Microsoft Virtual Server 2005.
For businesses with a mix of Mac and Microsoft Windows desktops, Microsoft offers two products for using Windows programs on Apple computers: VirtualPC for Mac and Remote Desktop Connection Client for Mac. Progent's Apple-certified Mac consultants can show you how to set up Virtual PC for Mac or Remote Desktop Connection Client so you can run Windows-based applications on Macintosh computers.
Progent's Microsoft-certified support team can provide network help and information technology expertise for Microsoft Operations Manager and for the growing family of Application Management Packs that bring the power of MOM to a broad array of business-critical services. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to bring small business systems maximum reliability, security and performance. Progent can show you how to take full advantage of MOM by performing requirements analysis, deployment, setup, special programming, technical support, Help Desk support, security consulting, and management. With over five years of background with the NetIQ technology upon which MOM is built, Progent's network consulting professionals can offer small businesses world-class support for MOM.
