Full-time and Contract Openings at Progent Work for Senior Network Engineers, Help Desk Support Technicians, Systems Security Consultants, and Application Specialists
One of America's top computer consultant firms for small and midsize business networks, Progent manages a full-time team of certified support experts who concentrate on mainstream IT areas including:
Microsoft technology
Cisco routers, switches, PIX firewalls, plus VoIP and VPN products
Enterprise security analysis
Sophisticated connectivity architecture
Off-site IT support and system management
Progent's Experts Group, which contracts freelance experts certified and coordinated by Progent, offers exceptionally specialized knowledge covering a wide variety of critical business areas and network technologies such as:
Line-of-business and specialized application support
Chief Information Officer, management information analyst, and project logistics services
Special program development and deployment
Web, electronic business, Electronic Data Interchange, and client information portal development and integration
DBM support and performance consulting
Business intelligence consulting
Telecommunications architecture consulting
Innovative models for acquiring customers, providing service, creating an efficient company culture, and offering highly competitive compensation have enabled Progent to become one of the fastest expanding and best recognized Microsoft Gold Partners consulting firms in the United States and to establish a worldwide organization for delivering online IT service. If you are an accredited IT support professional or information technology consultant with a focus on a customer success and excellent people skills, you should consider Progent a chance for enhancing your technical knowledge, developing a more independent lifestyle, and achieving financial success.
Find Out More Details About Jobs with Progent
Follow these pages to find out additional information about Progent's job opportunities, company philosophy, work environment, profit sharing model, and benefits:
Consulting Jobs at Progent
We are seeking a range of on-staff employees such as solutions-driven Microsoft MCSE and MCSA computer engineers; network experts with CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile access, wireless integration, high-availability environments, disaster recovery planning, data protection, and virtual servers. We are also looking for desktop support technicians, remote troubleshooting professionals, and CISM certified security professionals. Progent is also hiring experienced managers able to operate efficiently in Progent's high-growth, virtual office environment. Learn more details about staff professional services positions at Progent by going to Full-time Careers at Progent.
Freelance Jobs with Progent
Progent works with independent consultants who have in-depth expertise and field experience in crucial IT areas beyond our main technical focus. Our Experts Team employs freelance consultants who offer consulting and development support for line-of-business applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with popular platforms such as Linux, Macintosh, or Solaris, or offer expert help in areas like telecom, web design, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by us coordinate with Progent's full-time engineers to deliver comprehensive solutions for small and midsize company networks. To learn additional information concerning freelance jobs with our Experts Consulting Group, see Freelance Work with Progent.
Reasons That We Are Unique
We have been able to recruit the best professional experts by being unique. Providing a powerful mix of entrepreneurial spirit, insistence on client satisfaction, utilization of advanced technology, and a flexible work structure that accommodates quality-of-life options for Progent's team members, Progent offers a stimulating environment for select individuals who have a drive for quickly enhancing their technical abilities to deliver concrete benefits for a range of businesses and technical environments. Find out additional details concerning reasons Progent is exceptional by referring to How We Are Unique.
Progent's Virtual Office Infrastructure
Our virtual office network incorporates advanced technologies that enable remote support, wireless connectivity, convenient availability of Progent's support databases, and close cooperation with mobile colleagues to allow you to handle business-critical IT problems. Progent's virtual office structure frees consultants to concentrate on providing IT solutions instead of fighting commutes and lets you build successful customer relationships by permitting you to provide quick, effective, and cost-effective solutions. If you want to learn more details concerning our virtual office work environment, go to Progent virtual Office Business Model.
Compensation Model and Benefit Programs
Our compensation model is based on revenue sharing. The money you make is entirely tied to the revenue you contribute. You have the choice of concentrating on quality of life and electing to consult at a more relaxed pace, utilizing our flexible schedule to follow individual enthusiasms, or you can take advantage of the chance to earn considerable money by hard effort and lots of consulting time. Progent also offers comprehensive family health care coverage plus many additional benefits. Find out more details about our compensation model and benefit packages by going to Progent Compensation and Benefit Packages.
Consulting at Progent Frequently Asked Questions
For answers to popular questions concerning becoming employed by Progent, see Consulting at Progent Q&A.
This is a description of Progent's available job opportunities:
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Description
A09
Operations Administrator Position
Progent is seeking a talented person for the home-office role of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling A/P and asset management responsibilities for a small, quickly growing business.
Information Technology Recruitment Manager Job
Progent is seeking an experienced administrator responsible for recruiting IT experts to work with Progent's team of network support specialists who offer IT outsourcing and technical consulting assistance to clients worldwide.
Technical Response Center Coordinator Position
Progent has a job opening for an experienced individual for the position of Technical Response Center (TRC) Coordinator working with an innovative technical services business in a dynamic environment. The TRC Coordinator is to be the first point of contact for incoming TRC and Main number phone calls and must present a professional and sympathetic demeanor in the initiation of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes tasks such as First Service follow up interviews. The Customer Services Administrative Assistant carries out a variety of administrative duties for the Director of Customer Services to ensure Progent provides the best possible customer service.
Business Development Manager Jobs
The Business Development Representative is a top level sales manager charged with selling Progent's wide array of network outsourcing and support services and functioning as the primary client interface. The Business Development Representative is a key part of the executive group, operating closely with the President and Directors and Managers to make sure that corporate targets are accomplished and that top notch services are provided to our customers.
Senior IT Consulting Expert, Microsoft Certified Systems Engineer Job
Progent is seeking an experienced, Microsoft-certified support professional to join Progent's full-time team of consulting experts. Applicant must have communication skills as well as network knowledge and must be solutions oriented.
Desktop Support Expert Jobs
Progent is seeking a Desktop Support Expert to help Progent customers to maintain all users of desktop and notebook PCs powered by Microsoft Windows 2K, Windows Vista, and Windows XP technology. Work cooperatively with customer's management or IT group or under the direction of a Progent Senior Consultant to support the client’s employees.
Senior Remote Support Expert Jobs
Progent is looking for a Senior Remote Support Specialist to assist a range of small business clients to maintain and service computer networks remotely, using sophisticated tools including Microsoft Windows 2000/2003 and the MS .NET platform.
Senior Cisco Engineer Job
Progent is looking for a Certified Cisco Engineer with CCIE or CCNA certification to work with Progent's team of professionals to help clients to plan, implement, maintain, and troubleshoot small business networks based on Cisco products.
Certified Security Engineer Jobs
Progent is seeking a Certified Security Consultant with CISA or equivalent security credentials to join Progent's staff of professionals to offer clients a full range of security services such as system security analysis, penetration testing, security planning, network monitoring, security architecture, access control solutions expertise, business processes security, and business continuity planning.
If you would like to enquire about any job shown above, you should send your background information to jobs@progent.com. Be sure to include the code numbers of the jobs that interest you.
Additional Facts Concerning Opportunities with Us
Fulltime Jobs for Network Consultants, Desktop Service Specialists, Security Experts, and Online Help Technicians Progent wants to find staff-level, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCIE or CCNP credentials; security professionals who have CISSP, CISM, or CISA or equivalent security credentials; and advanced system architecture experts with a background in mobile solutions, wireless networking, fault tolerance, disaster recovery, data protection, and virtual servers. Progent also is hiring professionals who can join our staff of helpdesk support technicians and off-site troubleshooting experts. In addition, We are seeking talented managers who can perform effectively in our fast-paced, virtual office culture.
By supporting a team of skilled and motivated consultants, providing attentive client services, and offering a competitive value-focused pricing model, We have been able to increase our customer list rapidly while delivering consulting support to numerous businesses in the San Francisco area and throughout the U.S.. An advanced virtual office network, a common information base, and a group strategy for problem resolution have allowed Progent to maintain a talented consulting team and a loyal client base.
If you are an information technology consultant with technical support expertise, joining Progent or working for Progent's clients will enhance your skills through cooperation with Progent's group of mutually supportive, expert consultants. Our focus on providing network consulting and computer support to small companies will offer you the chance to collaborate intimately with decision makers and add appreciably to the success of dynamic companies.
Progent is looking for technical professionals that have recognized certification related to their technical focus. For example, if you are a Microsoft expert, you must have earned your MCSE credential. In the case of Cisco professionals, have your CCIE or Cisco Certified Network Professional certificate. For security, you should have you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or other top security certifications. Naturally, Progent is aware of “paper MCSEs.” However, simply because a credential can not guarantee expertise is no reason for not owning one. If you know your field, then most of those certifications should be no challenge. The bottom line is that if you represent yourself to be a professional, then customers deserve to see credentials. Progent can broadcast your talents, but you must provide a baseline of certifications for us to work with. In case you are adamantly against the concept of credentials, Progent can understand and respect your opinion, but you are probably not a good fit.
Freelance Work for Qualified Experts for Windows, Mac, Linux/UNIX, and Sun Solaris Technology For over 20 years, our information technology engineers have offered affordable and successful computer support services for companies in the San Francisco Bay Area and across the United States. A sophisticated virtual office network, a shared technical database, and a team philosophy for problem resolution have enabled Progent to build a strong consulting group and dramatically grow a loyal customer base.
The Experts Group is our way to provide customers the services of expert information technology support engineers who have advanced skills and field experience in key technologies beyond Progent's primary concentration in network support and security. Experts Team consultants are typically independent contractors and occasionally "moonlighters" who have been thoroughly qualified by us to work closely with our staff consultants to deliver comprehensive, enterprise-class network services to small businesses. We are always enhancing our Experts Team in order to address the particular requirements of our clients.
Progent's Experts Team currently offers support in these areas:
Macintosh integration and programs
Expertise for Linux-powered, UNIX-powered, and Sun systems
MRP, Enterprise Resource Planning, or CRM customization
Line-of-business and specialized program support
CIO, management information analyst, and project management services
Special applications development and integration
Web, electronic business, Electronic Data Interchange, and customer portal design and integration
Database support and performance help
Business intelligence expertise
Telecommunications architecture consulting
Advantages of becoming a member of Progent's Experts Team include:
By working with Progent, you can benefit from the momentum of our explosive expansion and top-notch reputation in the market. By having a team of skilled and dedicated consultants, providing excellent client support, and practicing a proven, value-oriented billing structure, Progent has quadrupled our customer base over the last several years and Progent now provides professoinal support to hundreds of businesses in California and throughout the United States.
Progent's experienced marketing team handles all facets of marketing your services and areas of knowledge into our rapidly growing customer base, so you spend less time signing up clients and more time making money.
We will facilitate relationship building between you and our core team of experienced Microsoft and Cisco certified consultants who are the conduit to the decision makers among Progent's clients.
Progent's sales and administration teams will take care of the entire sales and contracting cycle, from opportunity identification, project qualification, customer needs definition, skills matching, job analysis proposal generation, agreement negotiation and execution. Your exclusive focus is on delivering top-quality consulting service.
We will provide you connections to our sophisticated virtual office environment, offering convenient meeting/work sites in the San Francisco area, as well as Internet and telecomm access anywhere in the United States.
You will have the benefit of Progent's extensive database, best practices processes, abundance of professional documents, and the aggregate experience from one of Northern California's largest pool of experienced information technology engineers.
Progent will share partner-only benefits from leading technology companies such as Microsoft and Cisco, including free orlow-cost training classes, web connections to restricted vendor support utilities and product maintenance resources, and on-line in-house use software for education or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no fee to be a member of Progent's Experts Team, but we do have the following qualifications for membership:
You should show a strong background as a consulting professional operating independently in your field of expertise, including a minimum two year history of completed consulting projects and/or have an active client base for whom you currently provide ongoing support activity.
You need to demonstrate that you are an expert in your area of concentration, including showing an extensive work-related record and excellent referrals, and have current vendor or institutional professional certifications.
You need to be able to carry yourself in a professional way and be self driven and confident in your skills. You should have strong people skills and understand how to operate efficiently by yourself or as a member of a team.
You should know how to explain realistic goals to customers and fellow Progent team members and you have to be able analyze jobs, create task plans, and estimate reasonable work schedules.
Improve Your Abilities with the Best Technology and Working with a Great Team of Computer Consultants Progent's business climate will allow you to become a more capable consulting professional by improving your technical knowledge and boosting the loyalty of your clients. Progent delivers on this promise by recruiting the top consulting talent for you to work with, offering an advanced system infrastructure, using custom application utilities to enable the highest level of support, and by streamlining proven operational structures for finding and keeping clients.
The decisive factor that separates us from other consulting companies is the high quality of our service staff. Out of the 50 or so consultants who have teamed with us, we have assembled top talent covering a wide range of technologies. Whether it’s Microsoft Windows, Cisco firewalls, network security, Macintosh, Linux/UNIX, virtual servers, or other crucial areas, we deploy experts who can help you to be effective on major projects by combining the aggregate skills of Progent's group of professionals.
To ensure the productivity of our team, we invest heavily in providing the best technology to perform the job properly. We will leverage technology to an extraordinary extent and our advanced virtual office environment enables seamless connectivity, cooperation, and information sharing with other Progent consultants — all from at-home or mobile offices. Consultants don’t throw away time or forfeit income because of daily drives to a physical office building, and all driving you do for in-person customer work is based on your own time table, not ours. The best part is that most of our consulting work can be done off-site, offering 100% efficiency for income-producing time. In practice, some of our team members do remote support only.
Progent's operations are geared towards reacting rapidly and effectively to client requirements through knowledge sharing and collaborative problem resolution. Although our consultants operate with a great deal of freedom, resource allocation is centralized, customer issues and resolutions are meticulously tracked, documented, and archived for easy reference, current consultant schedules are published to streamline team projects and simplify problem escalation, and client approval is continually evaluated. We reinforce the sense of connection through periodic workgroup conferences and regular company-wide events.
Most of Progent's consultants are located throughout California, however Progent is building a rapidly growing group of network professionals from across the United States. Our virtual office infrastructure eliminates geographic boundaries that restrict the efficiency of conventional company models. We enhance the deal by offering a comprehensive benefit plan to promote the health and financial security of our team members and their families.
Not only do we have world-class consultants, Progent's marketing and operations groups match the high standards that characterizes Progent. These high-performance factors behind our success are enabling us to identify and sign up the 50-60 new customers we are currently engaging every month. Progent recently marked the providing of services to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong sales operation.
Possessing a passion for technical proficiency is a key for growth with us. A career in consulting will drive you to learn more than is possible in any other position in network technology. Being exposed to a steady stream of network challenges is what makes professional support interesting. Clients rely on a consultant to perform the toughest jobs. Innovative projects, leading-edge deployments, vexing or chronic problems, and difficult migrations are the basis for what we do daily. At Progent, you will not stall or be pigeonholed, as is sadly typical for computer engineers in ordinary corporate jobs. You will awake every morning excited about the challenges to come.
Along the way, you will meet some great folks, both by establishing strong client relationships and by operating in conjunction with other Progent team members, where you will benefit from and add to their success. Yes, technology is vital, but we are a relationship-oriented company from top to bottom. If you don’t have strong people skills or like cooperating with a diverse group of people, then Progent is probably not a good match.
If all this sounds good to you, we urge you to talk to Progent about our view of the future of information technology consulting.
Get Quality of Life Benefits and Professional Success with Progent's Sophisticated Virtual Office Environment Progent believes that a well architected and implemented information system can be a pivotal factor for enabling a company's growth, and we apply this belief in our corporate network infrastructure. Progent has created a fault-tolerant virtual office infrastructure that enables our staff engineers and authorized contractors to offer rapid and efficient service, collaborate closely on complex jobs, and gain from professional and personal growth from being a member of a dynamic company culture of personal drive and independence.
Progent’s Cisco-certified technology experts offer wireless integration services for Cisco WAP and wireless bridge technology. Cisco supplies access points that have either solo 802.11g radios for as high as 54 Mbps of throughput or dual-radio access points supporting both 802.11g and 802.11a for up to 108 Mbps of bandwidth. Progent’s Cisco wireless consultants can provide expertise for the entire line of Cisco 802.11g wireless access points and wireless bridges such as the Cisco Aironet 350 Access Point, the Cisco Aironet 350 Wireless Bridge, the Cisco Aironet 1130AG Series and 1230AG Series access points, the Cisco Aironet 1300 Series Outdoor Access Point/Bridge, the Cisco Aironet 1400 Wireless Bridge, as well as any Cisco 802.11b Wireless Access Point product. The Cisco Aironet 1130AG Series and 1230AG Series access points are built to protect current and future system architecture dollars10:25 AM 6/28/2006. The 802.11a transceiver supports throughput of up to 54 Mbps on 12 non-overlapping 5 GHz channels to offer high performance plus maximum scalability. The 802.11g radio supports data rates up to 54 Mbps in the 2.4 GHz band. When using an 802.11g radio, the access point may be configured to support only 802.11g users for high-bandwidth scenarios, or, for added investment protection, it may be configured to support both 802.11g and legacy 802.11b technology.
Cisco Unified Communications system for Voice over IP provides the foundation and feature set for creating a single converged communications system that can handle voice, video, and data traffic at the same time. The Unified Communications solution provides this capability while sustaining a high degree of network availability, QoS, and security. Progent can give you access to a CCIE Consultant or Cisco Certified Network Professional to help you deploy Cisco IP telephony technology. Progent’s VoIP consultants can evaluate your existing network and Internet access channels to determine if your environment is adequate to support VoIP products effectively, assist you to select and implement Cisco hardware and software appropriate for your current requirements and future growth plans, and configure your Cisco VoIP solution with products from other vendors. Progent is able to offer expertise in all of Cisco IP Telephony products including Cisco Unified Messaging and Cisco Communications Manager Express.
Progent's Microsoft-certified support team offers computer help and IT consulting services for Microsoft Operations Manager and for the expanding line of Application Management Packs that bring the power of MOM to a wide array of business-critical services. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to give small to mid-size business systems ultra-high availability, protection and speed. Progent can show you how to benefit from Microsoft Operations Manager by providing needs analysis, installation, configuration, special programming, technical support, Help Desk outsourcing, security planning, and administration. With more than five years of background working with the NetIQ technology upon which MOM is built, Progent's IT consulting experts can provide small companies world-class support for MOM.
The Cisco Unified Wireless Network infrastructure offers cost-effective wireless solutions for productive mobility. Cisco's solution supports the identical level of protection, scalability, and maintainability for untethered networks that businesses expect in their tethered infrastructure. This includes built-in world-class security that detects, blocks, and adapts in reaction to familiar and new security attacks. This incorporates integrated mobility features such as voice services, position services, visitor access, and enhanced protection. Cisco technology has the flexibility and expandability to meet the needs of IT systems of any size, from small businesses to large-scale enterprises, for WLAN campus environments or branch offices. Cisco's Unified Wireless Network allows organizations to take advantage of the wireless infrastructure to optimize business processes and increase productivity through mobility. Cisco's wireless solutions lower across-the-board IT expenses and streamlines network implementation, support, and management. Cisco wireless products that Progent provides expertise for include Cisco's Aironet 1230AG access points, Cisco 1500 Series mesh access points, Cisco Aironet 1400 access points/bridges, the Cisco WLCM Routers, and Cisco's 2106 Series Wireless LAN Controller.
Cisco has developed an extensive product line of routers that includes appliances designed to deliver the security, bandwidth, and availability levels demanded by small and mid-size businesses. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you support new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, such as the Cisco Small Business 100, the Cisco 800 Series Routers, Cisco 3800 and 7200 Integrated Services Routers, as well as legacy 2500 and 2700 Series Routers.
Progent's Microsoft-certified professionals have over 1o years of experience delivering e-mail, digital messaging, and e-mail-telephony integration solutions for small companies and big enterprises. Progent offers economical Exchange Server 2003 support to strengthen email and virus protection, configure fault tolerant email systems, and implement off-site and mobile email connectivity. Progent’s Microsoft Exchange consulting services can help you in planning and carrying out a move from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 5.5 to Microsoft Exchange 2003 Server. Progent provides XP and Vista client-side Microsoft e-mail support for Exchange and Outlook and can show you how to configure Microsoft Outlook 2003 and Microsoft Outlook XP. For email virus protection and spam blocking, Progent offers expertise with Postini's filtering technology as well as Trend Micro's security products. Progent is an authorized Postini aggregator. As a Postini reseller, Progent can help small organizations take advantage of Postini’s corporate-class anti-spam solution.
For small and midsize business IT networks, administering and combining virus defense with business continuity along with the preparartion for recovering critical information assets following a successful attack requires an on-going struggle that involves a variety of tools, processes, and policies. Progent’s CISSP and ISSAP qualified security experts can help you with network security and virus protection in several areas, from security audits to creating a comprehensive security strategy. Progent’s security consulting offerings feature affordable per hour or contract support to help clients install and manage protected small company IT systems powered by Microsoft Windows and Cisco solutions. Progent supports information security technology from all major security protection companies such as Cisco Firewall, Veritas, Juniper Netscreen, Symantec, Trend Micro, Sonicwall, Neoteris, Ingate, and Watchguard. Progent’s computer security consulting engineers offer expertise in physical security, wireless security, operational security, server security, programming security, security infrastructure, security administration, security planning, security evaluation, and network security testing. Progent can also assist with telecom, network and Internet security, access permission technology and methodology, disaster recovery planning, data backup, and cryptography.
Progent's Microsoft-certified Windows 2000 Server consultants offer computer support and IT consulting services for the complete family of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and troubleshooting services include network design, installation, project management, on-site and off-site technical support, Help Desk outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
Progent can assist your company to plan and implement a smooth migration from a Solaris-based information system to a network based on MS Windows and suited for running Microsoft's powerful office productivity suites, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and software development experts can help you guard your information and minimize productivity discontinuity by developing an efficient migration strategy that preserves your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of current environment, transition strategy and validation, Exchange migration support, data and application migration, and processor and storage transition and economization.
Progent’s non-stop inter-site connectivity and 24x7 system connection professionals can help small businesses achieve non-stop Interoffice connectivity through redundant system architectures with transparent failover. Progent’s Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks supported by non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice connectivity.
For custom application creation, Progent can provide software design consultants to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers experts in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
