Career and Subcontract Work at Progent Jobs for Senior Network Professionals, Help Desk Service Technicians, Security Experts, and Application Developers
One of the premiere network consultant companies for small and midsize business networks, Progent manages a full-time team of certified service professionals who focus on mainstream technologies such as:
Microsoft products
Cisco Integrated Services Routers, switches, PIX firewalls, plus Voice over IP and VPN solutions
Enterprise security analysis
Advanced connectivity architecture
Off-site IT support and network management
Progent's Experts Group, which contracts independent experts qualified and managed by Progent, offers exceptionally refined skills covering a broad range of vital business applications and network solutions such as:
Apple OS integration and programs
Support for Linux-powered, UNIX-powered, and Sun environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Mission-critical and vertical program help
CIO, management information analyst, and project management services
Custom program development and integration
Web site, eCommerce, EDI, and client information portal design and integration
DBM management and efficiency help
Business information expertise
Telecom architecture support
Creative structures for attracting clients, delivering service, creating a dynamic company culture, and providing highly competitive profit sharing have allowed us to be among the most rapidly expanding and best recognized Microsoft Gold Partners consultant companies in the United States and to build a worldwide presence for providing remote IT support. If you are a certified IT support professional or information technology consultant with a drive for a client success and excellent communication skills, consulting professionals will find in Progent an opportunity for adding to your professional skills, developing a more rewarding lifestyle, and attaining economic success.
Learn Additional Information Concerning Jobs at Progent
Check out these pages to find out more details concerning our job opportunities, company culture, work conditions, profit sharing model, and benefits packages:
Full-time Jobs at Progent
Progent is hiring a variety of on-staff employees such as motivated Microsoft MCSE and MCP computer engineers; system consultants with Cisco CCIE, CCNP, or CCNA certification; and specialists in advanced network design with backgrounds in mobile connectivity, wireless networking, high-availability systems, business continuity solutions, data preservation, and server virtualization. We are also looking for workstation support technicians, off-site troubleshooting specialists, and CISA certified security professionals. We are also hiring veteran managers who can operate effectively in our high-growth, virtual office environment. Find out additional details concerning staff consulting jobs at Progent by referring to Full-time Work at Progent.
Contracting Work with Progent
Progent contracts freelance professionals who have specialized expertise and hands-on experience in high-demand IT areas beyond our main service focus. Progent's Experts Team employs freelance consultants who can provide advice and development support for strategic applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or can provide expert help in technologies such as telecom, web development, Electronic Data Interchange, eCommerce, or dbm programming. Independent contractors qualified by Progent coordinate with Progent's in-house engineers to deliver end-to-end solutions for small business networks. To learn more information about contract jobs with Progent's Experts Consulting Group, go to Freelance Work with Progent.
Reasons That Progent Is Unique
We have been able to attract the best professional talent by being different. Providing an innovative mix of entrepreneurial spirit, commitment to customer satisfaction, use of state-of-the-art technology, plus an independent business structure that accommodates quality-of-life choices for Progent's team members, Progent offers a dynamic setting for talented individuals who posses a desire for quickly improving their professional skills to deliver concrete benefits for a variety of organizations and network environments. Find out more information concerning reasons we are unique by going to Reasons That We Are Exceptional.
Our Virtual Office Infrastructure
Our virtual office network utilizes state-of-the-art technologies that enable off-site access, wireless communication, convenient access to Progent's knowledge bases, and close collaboration with talented team members to help you to solve challenging network issues. Our virtual office network frees consultants to focus on providing service instead of dealing with commutes and lets consultants nurture successful client relationships by permitting you to provide quick, viable, and cost-effective solutions. To find out additional information concerning our virtual office business model, see Progent virtual Office Work Environment.
Compensation and Benefit Programs
Progent's compensation model is based on revenue sharing. What you make is entirely tied to what you contribute. You have the choice of focusing on quality of life and electing to consult at an easy pace, utilizing Progent's flexible schedule to follow personal pursuits, or you can take advantage of the chance to make considerable money through persistent effort and long hours. Progent also provides complete family health care coverage as well as numerous additional benefits. Learn additional information concerning our compensation model and benefit programs by going to Progent Compensation Model and Benefits.
This is a description of our current job openings:
Job Code
Description
A09
Operations Administrator Job
Progent is seeking a talented individual for the home-office role of Operations Administrator to help the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management functions for a small, rapidly expanding business.
IT Hiring Manager Job
Progent is looking for an experienced administrative executive responsible for hiring IT experts to join Progent's group of support engineers who provide IT outsourcing and technical support services to customers worldwide.
Executive Assistant Job
Progent has a home-based job for an Assistant to the President to work with the president and owner of Progent to take care of a wide assortment of non-technical responsibilities including call screening, record keeping, administration, special projects, shipping time-sensitive documents, organizing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making transportation bookings, and managing the president's calendar.
Technical Response Center Coordinator Position
Progent has a position for a talented individual for the job of Technical Response Center (TRC) Coordinator working with a creative technical services company in a dynamic environment. The TRC Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number calls and must present a professional and compassionate attitude in the start up of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, including tasks such as First Service follow up interviews. The Customer Services Administrative Assistant provides an assortment of administrative duties for the Director of Customer Services to ensure Progent provides exceptional customer care.
Market Development Representative Positions
The Business Development Representative is a senior level sales executive responsible for selling Progent's broad array of IT outsourcing and consulting offerings and acting as the primary customer liaison. The Business Development Representative is a member of the executive group, operating closely with the President and Directors and Managers to make sure that corporate targets are accomplished and that top notch services are provided to Progent's customers.
Desktop Support Expert Jobs
Progent is looking for a Desktop Engineer to work with Progent customers to support all workers using workstation and laptop computers powered by Microsoft Windows 2000, Windows Vista, and XP technology. Work closely with client's management or IT group or under the direction of a Progent Senior Engineer to help the client’s employees.
Senior Remote Support Expert Positions
Progent is looking for a Senior Remote Support Engineer to work with a range of small business clients to manage and service IT networks on-line, utilizing sophisticated technology including Microsoft Windows 2K/2003 and the MS .NET product family.
Senior Remote Technical Support Expert Job in Australia
Progent is seeking a Senior Remote Network Support Engineer in Australia to work with a range of worldwide customers to maintain and troubleshoot IT networks by phone or online access.
Senior Cisco Consultant Positions
Progent is seeking a Senior Cisco Consultant with CCIE or CCNA certification to join Progent's staff of experts to help customers to plan, install, maintain, and repair small business networks that incorporate Cisco products.
Certified Security Engineer Job
Progent is looking for a Senior Security Engineer with CISSP, CISM, or CISA or equivalent security certification to join Progent's staff of professionals to offer small businesses a full range of security services including network security analysis, penetration testing, security planning, network monitoring, security modeling, access control solutions consulting, business processes security, and disaster recovery planning.
If you wish to ask about any job listed above, you should send your background information to jobs@progent.com. Please include the code numbers of the positions that interest you.
More Information Concerning Opportunities at Progent
Fulltime Work for Network Consultants, Computer Support Specialists, Security Consultants, and Online Support Professionals Progent wants to find fulltime, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants who have Cisco CCIE, CCNP, or CCNA certification; security professionals with CISA or equivalent security certification; and high-end network design consultants with experience in mobile solutions, wireless networking, fault tolerance, business continuity, information protection, and server virtualization. Progent also is looking for employees who can work on our team of desktop service technicians and off-site support professionals. Also, Progent is seeking experienced managers who can perform effectively in our fast-paced, virtual office culture.
By maintaining a staff of skilled and dedicated consultants, delivering world-class client services, and following a competitive results-focused pricing model, Progent has been able to expand our client base rapidly while delivering consulting services to hundreds of businesses in Northern California and across the United States. An advanced virtual office environment, a common information base, and a group approach to problem solving have helped Progent to retain a talented consulting team and a satisfied client base.
If you are an information technology consultant with technical support experience, teaming with Progent or helping our customers will enhance your skills via interaction with Progent's staff of mutually team-oriented, talented engineers. Our commitment to providing network expertise and technical help to small and midsize companies will offer you the chance to collaborate intimately with key players and add significantly to the growth of exciting businesses.
We are hiring technical professionals who can show verifiable credentials in their special expertise. So, if you are a Microsoft consultant, you should have earned your MCSE credential. In the case of Cisco experts, show us your CCIE or CCNP certificate. For security, you should have you Certified Information Systems Security Professional, CISA, Certified Information Security Manager, or one of the other leading security credentials. Of course, Progent is familiar with "paper experts". However, the fact that a certificate does not guarantee expertise is no excuse for not earning one. If you know your field, then most of those certifications should present no challenge. The crux of the matter is that if you are a professional, then customers expect credentials. Progent can market your talents, but you must provide basic certifications for Progent to market. In case you stand adamantly against the idea of certifications, we can understand and honor your opinion, but you are probably not an appropriate fit.
Freelance Jobs for Certified Application Specialists for Windows, Macintosh, Linux/UNIX, and Sun Technology For more than 20 years, our information technology professionals have provided low-cost and successful computer consulting services for businesses in Northern California and across the United States. An advanced virtual office environment, a common support database, and a collaborative philosophy for problem solving have helped Progent to build a talented consulting group and dramatically grow a loyal clientele.
The Experts Group is Progent's way to offer clients the help of specialized information technology support professionals who have in-depth skills and work experience in important technologies beyond our primary concentration in network infrastructure and security. Experts Team consultants are often independent engineers and sometimes "moonlighters" who are carefully certified by Progent to work closely with Progent's in-house engineers to provide end-to-end, enterprise-class information technology solutions to small companies. We are always expanding the Experts Group to meet the special needs of our clients.
Our Experts Group currently offers support in these technologies:
Apple OS networking and programs
Support for Linux-based, UNIX-based, and Sun Solaris systems
MRP, Enterprise Resource Planning, or Customer Relationship Management customization
Mission-critical and specialized program support
Chief Information Officer, business analyst, and project management outsourcing
Custom program development and deployment
Web, electronic business, Electronic Data Interchange, and customer portal development and deployment
Database support and performance consulting
Business information consulting
Telecom systems support
Advantages of becoming part of Progent's Experts Group include:
By working with Progent, you get to take advantage of the momentum of our dramatic growth and top-notch recognition in the marketplace. By maintaining a group of skilled and committed consultants, providing attentive client support, and following a strong, value-oriented pricing model, we have multiplied our customer base during the past few years and Progent currently provides consulting services to hundreds of businesses in Northern California and throughout the U.S.
Our veteran marketing staff takes care of all facets of promoting your skills and areas of knowledge into our quickly growing client base, so you spend less time signing up customers and more time making money.
Progent will facilitate communications between you and our core team of expert Microsoft and Cisco qualified engineers who act as the conduit to the decision makers among our customers.
Our selling and administration staffs will take care of the entire selling and engagement cycle, from opportunity generation, job qualification, customer needs description, capabilities matching, job analysis proposal writing, contract negotiation and generation. Your exclusive responsibility is on delivering top-quality consulting service.
We will gives you access to Progent's advanced virtual office infrastructure, including professional conference locations in the San Francisco area, and Internet and telecomm connectivity anywhere in the United States.
You will have the benefit of our vast knowledge base, best practices procedures, abundance of professional documents, and the aggregate experience from one of Northern California's largest pool of experienced information technology professionals.
Progent will share partner-only benefits from top vendors including Microsoft and Cisco, including no-cost ordiscounted training classes, on-line connections to special vendor support utilities and product support resources, and downloadable in-house use software for training and/or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to become a member of Progent's Experts Group, but we do have strict requirements to join:
You should show a proven track record as a consultant operating on your own in your area of expertise, including a minimum two year history of completed contracting projects and/or have an active customer base for which you now provide continuing support activity.
You have to demonstrate that you have expertise in your field of concentration, including having a long task-relevant record and excellent referrals, and have up-to-date vendor or industry professional qualifications.
You have to know how to carry yourself in a professional way and be self motivated and assured in your abilities. You need to have excellent inter-personal skills and be able to work successfully alone or as part of a group.
You need to know how to explain proper expectations to customers and other Progent consultants and you need to be able analyze projects, produce task plans, and estimate realistic work schedules.
Improve Your Skills with Advanced Technology and Joining a Great Team of Computer Consultants Progent's company culture will make you a better consulting professional by improving your information technology skills and increasing the loyalty of your customers. Progent delivers on this commitment by attracting the best consulting talent for you to operate with, providing a state-of-the-art system infrastructure, running custom software utilities to deliver the highest level of support, and by streamlining proven operational structures for attracting and maintaining customers.
The decisive factor that distinguishes Progent from typical consulting firms is the quality of our support professionals. Among the scores of consulting experts who have joined us, we have recruited the best talent covering a broad array of technical areas. Whether it’s Microsoft servers, Cisco firewalls, network security, Macintosh, Linux/UNIX, server virtualization, or other key technologies, we engage experts who can help you to be successful on larger jobs by combining the aggregate experience of Progent's team of experts.
To promote the productivity of our consultants, we invest significantly in making available the best tools to do the job properly. We will exploit information technology to an extraordinary extent and our state-of-the-art virtual office infrastructure enables effortless connectivity, collaboration, and information exchange with fellow Progent team members — entirely from at-home or on-the-road offices. Consultants don’t waste time or lose income because of regular commutes to a conventional office building, and all travel you do for on-site client jobs is determined by your own schedule, not ours. The most attractive part is that much of our consulting work can be performed off-site, representing maximum efficiency for income-producing time. In practice, some of our team members do off-site support exclusively.
Our business structure is geared towards reacting rapidly and efficiently to customer needs through knowledge exchange and cooperative problem solving. Even though Progent's engineers operate with a great deal of freedom, dispatching is unified, client problems and resolutions are carefully tracked, documented, and archived for convenient retrieval, current engineer availability is broadcast to streamline group tasks and enable problem escalation, and customer approval is always evaluated. We reinforce the sense of cooperation via periodic workgroup conferences and regular corporate events.
The majority of Progent's team is situated throughout California, but Progent is attracting a rapidly expanding group of consulting experts throughout America. Our virtual office infrastructure does away with regional boundaries that limit the efficiency of conventional business structures. We complete the deal by offering a comprehensive employee care plan to ensure the physical health and financial security of our team members and their relations.
Just as we have world-class consulting professionals, Progent's marketing and operations teams match the excellence that characterizes Progent. These high-performance contributors to our success are helping us to identify and sign up the 50-60 new customers we are now acquiring each month. We lately marked the providing of support to our 1,000th customer. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong sales organization.
Having a passion for technical proficiency is a cornerstone for success with us. A job in consulting will push you to enhance your skills more than is possible in any other position in network technology. Being confronted by a steady stream of technical challenges is what keeps professional support interesting. Clients choose a consultant to perform the “hard stuff.” Innovative tasks, leading-edge implementations, puzzling or entrenched problems, and tricky upgrades are the foundation for our services daily. At Progent, you will not stall or be pigeonholed, as is all too typical for network professionals in traditional corporate roles. You will awake every morning excited about the challenges to come.
Along the way, you will work with some wonderful people, both by building strong client contacts and by operating closely with other Progent team members, where you will learn from and contribute to their growth. Yes, technology is vital, but Progent is a relationship-focused organization through and through. If you don’t offer excellent people skills or like working with a diverse group of personalities, then Progent is probably a poor match.
If all this sounds right for you, we urge you to talk to Progent about our view of the new paradigm of information technology consulting.
Enjoy Quality of Life Improvements and Technical Success with Our Advanced Virtual Office Environment Progent is convinced that a well architected and executed information system is a crucial piece for enabling a firm's growth, and Progent applies this credo in our own network environment. We have built a fault-tolerant virtual office network that allows our in-house engineers and certified contractors to offer fast and effective support, collaborate closely on complex jobs, and gain from professional and personal growth by being a member of an exciting business culture of personal drive and freedom.
Cisco Unified Communications system for Voice over IP provides the foundation and feature set for creating a unified converged communications system that can handle voice, video, and data traffic at the same time. The Unified Communications product line provides this capability while sustaining a high level of network reliability, QoS, and protection. Progent can provide a CCIE Consultant or CCNP Engineer to help you benefit from Cisco VoIP products. Progent’s IP telephony consultants can analyze your existing IT system and Internet access infrastructure to see whether your setup is optimized to handle Voive over IP products efficiently, help you to choose and implement Cisco products appropriate for today's requirements as well as future growth plans, and integrate your Cisco VoIP solution with products from other companies. Progent is able to offer help with the entire family of Cisco IP Telephony offerings such as Cisco Unity Express and Cisco CallManager Express.
If you are developing UNIX or Linux software in an environment that has Microsoft Windows-based processors, desktops, and office applications, Progent offers full-service information technology outsourcing that allows you to focus on your field of strategic expertise while avoiding the continual hassle of maintaining your business network. By using automated server monitoring and by providing remote and in-person support when your company needs it, Progent offers an economical solution for managing an information system that features high reliability, protection, and performance. Progent's Linux developer assistance services feature full-service network support outsourcing, virtual infrastructure, remote and on-siteservice and troubleshooting, network monitoring services, and help desk support.
E-Mail Guard is Progent's affordable antispam and virus protection service that offers small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated suite of web-managed spam filtering and anti-virus services that ward off email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and control their e-mail application, regardless of server platform, hardware technology, or data center location.
Progent offers San Francisco Bay Area small businesses world-class network consulting as well as online or in-person technical support for information systems powered by Windows server and desktop technology and Microsoft's .NET platform including Microsoft Exchange Server 2003 and Microsoft SQL Server 2005. Progent's Microsoft and Cisco qualified network consultants also can provide security expertise for businesses ranging from the small office to the global enterprise.
White Paper for Outsourcing Statistics White Papers
Progent’s IT outsourcing packages offer budget-friendly computer support for mid-size businesses. Whether it involves designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or creating a web-based business solution, outsourcing your IT engineering services can smooth out expenses and eliminate risks, permitting network support budgets to grow in a more moderate and manageable manner than is possible by assembling a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust network foundation for your vital Windows-powered applications such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's Microsoft-authorized experts can help you rationalize the business justification for implementing Microsoft SharePoint 2007, advise you on the most appropriate version of Microsoft SharePoint Server for your circumstances, offer setup and deployment services, assist you to install MS SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint Server 2007, design a comprehensive security plan that encompasses portal technology, and provide maintenance and Help Desk services.
Progent's Cisco-qualified network engineers can show you how to run Cisco's network management tools alongside a selection of specialized third-party products to build a complete network management strategy to keep your environment running reliably, fully utilize expensive resources, guard your data, revive rapidly from device breakdown or deliberate assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your business grows.
Progent's Microsoft-certified Windows 2003 Server consultants offer computer help and expert consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, update, and maintenance services include system design, installation, project management, in-person and remote technical support and repair, Help Desk services, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
Broadwing is the first carrier to deploy a fully optically switched network delivering low latency and high performance. Broadwing Communications provides a rich variety of data services including Broadwing T1, Bonded T1, DS3, DSL, ISDN PRI, and Asynchronous Transfer Mode. Broadwing Communications also provides Voice over IP service as well as switched and dedicated voice long distance. Progent has an agency agreement with Broadwing and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to show you how to integrate Broadwing data and voice services to create an enterprise-class, cohesive communications network on a realistic budget.
Nagios and MRTG are powerful, free monitoring utilities that run on the Linux OS and can be deployed to analyze UNIX environments, Microsoft Windows networks, or multi-platform networks in which Linux and Microsoft Windows run side by side. Nagios lets network managers to track network services such as SMTP, HTTP, SSH, and PING. MRTG permits you to track the traffic through SNMP network appliances including servers, routers, and switches. Progent's system integration engineers can assist you to use both these programs to streamline and troubleshoot your system.
Cisco offers an extensive product line of routers that includes routers built to provide the security, performance, and availability levels required by small and mid-size companies. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your network and to make it easy to expand as you add new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as the Cisco SB 100, the Cisco 800 and 1800 Series Routers, Cisco 2800 and 3800 Integrated Services Routers, as well as older 1700 and 2600 Series Routers.
E-Mail Guard from Postini provides continually updated spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Manager technology through Progent’s E-Mail Guard spam filtering and virus protection aggregation offering. Progent’s expert email security consultants can show you how to create an email security plan that incorporates spam filtering and virus defense services and policies.
Progent's Microsoft-certified professionals can help you evaluate the potential benefits of Hyper-V-based virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your production software, evaluate your network infrastructure for smooth performance with virtual server technology, assist you in upgrading to Windows Server 2008 and setting up, train your network management staff to track and administer Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, establish and test disaster recovery processes that optimize system uptime, and provide ongoing consulting and technical support including affordable low-cost remote repair and turn-key Help Desk services.
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP 10.0. Microsoft Dynamics GP is a Microsoft financial package and business management solution based, like all Microsoft financial tools, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics Great Plains 10.0, the latest edition of Microsoft accounting software in the Microsoft Great Plains Accounting line, provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics Great Plains is simple to install and configure, and with its segmented approach you are able to purchase only the functions you currently require, with the option to expand users and enlarge capabilities when necessary. Progent’s Great Plains Software support engineers can show you how to install, configure and administer Microsoft Dynamics Great Plains 10.0 as well as earlier versions of Great Plains including Microsoft Dynamics Great Plains 9.0 and Microsoft Great Plains 8.0.
