Full-time and Subcontract Openings at Progent Jobs for Senior Network Engineers, Computer Support Technicians, CISSP Certified Consultants, and Application Specialists
Among the premiere IT consulting firms for small and midsize business networks, Progent manages a large team of certified service experts who concentrate on core IT areas such as:
Microsoft technology
Cisco routers, Catalyst switches, PIX firewalls, plus VoIP and Virtual Private Network products
Enterprise security expertise
Sophisticated system infrastructures
Remote IT support and system management
Our Experts Team, which contracts independent experts qualified and managed by Progent, provides exceptionally specialized knowledge in a broad variety of critical software applications and networking technologies such as:
Apple OS networking and programs
Consulting for Linux-powered, UNIX-based, and Sun environments
Mission-critical and specialized application support
CIO, management information analyst, and project management services
Custom applications design and integration
Web, electronic business, EDI, and customer information portal development and integration
Database support and performance help
Management information consulting
Telecommunications systems consulting
Creative models for acquiring clients, providing support, maintaining an efficient company culture, and offering highly competitive compensation have enabled Progent to be one of the most rapidly growing and best respected Microsoft Gold Partners consulting organizations in America and to establish a worldwide presence for providing online IT service. If you are an accredited computer support professional or network consultant with a focus on a customer success and excellent people skills, consultants should consider Progent an opportunity for increasing your professional knowledge, developing a more rewarding lifestyle, and attaining financial success.
Find Out More Information About Jobs at Progent
Check out these links to learn additional information concerning our job openings, company philosophy, operational environment, compensation structure, and benefits:
Full-time Positions at Progent
We are hiring a range of full-time employees including solutions-driven Microsoft MCSE, MCSA, and MCP network consultants; network consultants with Cisco CCIE credentials; and specialists in fault-tolerant system design with experience in mobile connectivity, wireless integration, non-stop systems, disaster recovery solutions, data preservation, and virtual servers. We are also looking for workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA certified security professionals. We are also looking for veteran managers and administrators who can perform effectively in Progent's high-growth, virtual office environment. Find out additional information about full-time professional services positions at Progent by visiting Consulting Jobs at Progent.
Freelance Work at Progent
Progent contracts freelance consultants who have specialized expertise and hands-on background in crucial information technology areas beyond our main service focus. Progent's Experts Team includes freelance consultants who can provide advice and development services for strategic applications such as MRP, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular platforms such as Linux, Apple OS, or Sun, or can provide expert skills in technologies such as telecommunications, web development, EDI, web commerce, or dbm programming. Independent consultants qualified by Progent coordinate with Progent's staff engineers to deliver comprehensive solutions for small and midsize business networks. To find out more details about freelance work with Progent's Experts Team, visit Freelance Jobs at Progent.
Reasons That Progent Is Exceptional
We have managed to recruit the best professional talent by being different. Providing a powerful blend of entrepreneurial drive, dedication to client success, use of advanced technology, and a flexible work model that offers life-style choices for our consulting team, Progent creates a dynamic culture for talented consultants who have a desire for rapidly enhancing their technical abilities to create concrete benefits for a variety of businesses and technical environments. Find out additional details about reasons we are exceptional by going to How Progent Is Exceptional.
Our Virtual Office Infrastructure
Progent's virtual office network provides state-of-the-art technical tools that enable off-site support, wireless communication, easy access to Progent's support databases, and instant cooperation with talented colleagues to help you to resolve business-critical network issues. Progent's virtual office network enables consultants to concentrate on providing IT solutions rather than fighting commutes and lets consultants nurture successful client relationships by enabling you to come up with fast, viable, and affordable solutions. In order to learn more information about Progent's virtual office network, see Progent virtual Office Business Model.
Compensation Model and Benefits
Progent's compensation model is based on revenue sharing. What you make is entirely determined by the revenue you generate. Consultants have the choice of concentrating on life style and choosing to work at an easy pace, utilizing our flexible structure to follow individual pursuits, or you can take advantage of the chance to earn significant income by persistent work and lots of consulting time. Progent also provides full family health coverage plus numerous other benefits. Learn additional details concerning Progent's compensation and benefit packages by going to Our Compensation and Benefit Programs.
This is a list of Progent's current job opportunities:
Job Code
Job Description
A09
Operations Administrator Position
Progent is looking for a talented person for the work-at-home position of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly expanding company.
Information Technology Hiring Manager Job
Progent is looking for an experienced administrator responsible for hiring IT experts to work with Progent's group of computer support engineers who offer IT outsourcing and network support assistance to clients globally.
Technical Response Center Coordinator Position
Progent is hiring an experienced individual for the position of Technical Response Center (TRC) Coordinator working with an innovative technical services company in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming TRC and Main number calls and must project a professional and compassionate attitude in the start up of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, which includes tasks such as First Service follow up calls. The Customer Services Administrative Assistant carries out a variety of administrative responsibilities for the Director of Customer Services to ensure Progent delivers exceptional client service.
Business Development Manager Jobs
The Business Development Representative is a top level sales manager charged with selling Progent's wide array of IT outsourcing and consulting offerings and acting as the primary customer interface. The Business Development Representative is a member of the management team, operating closely with the CEO and Directors and Managers to ensure that corporate targets are accomplished and that the highest level of services are delivered to our customers.
Senior Network Consulting Expert, MCSE Positions
Progent is looking for a proven, Microsoft-certified support engineer to become part of Progent's internal group of network experts. You must have people skills plus network knowledge and must be success driven.
Desktop Engineer Jobs
Progent is seeking a Desktop Engineer to assist Progent customers to help all workers using desktop and notebook PCs based on Microsoft Windows 2K, Vista, and XP platforms. Work collaboratively with client's management or IT group or under the supervision of a Progent Senior Engineer to help the customer's workers.
Senior Remote Support Expert Jobs
Progent is looking for a Senior Remote Support Engineer to help a variety of Progent's customers to maintain and service information systems on-line, using state-of-the-art tools including MS Windows 2K/2003 and the MS .NET platform.
Senior Online Network Support Expert Job in Australia
Progent is looking for a Senior Remote Support Expert in Australia to work with a variety of Progent's worldwide customers to maintain and troubleshoot information networks via phone or online connections.
Senior Cisco Consultant Job
Progent is looking for a Senior Cisco Engineer with Cisco CCIE or CCNP certification to work with Progent's team of experts to help customers to design, integrate, manage, and repair small business networks based on Cisco products.
Certified Security Consultant Jobs
Progent is looking for a Senior Security Consultant with CISA or equivalent security credentials to work with Progent's team of experts to offer clients comprehensive security services including system security analysis, penetration testing, security planning, remote monitoring, security modeling, access management systems consulting, operations security, and disaster recovery planning.
If you would like to enquire about any opening shown above, you should send your resume to jobs@progent.com. Please include the job codes of the jobs of interest.
More Information About Jobs at Progent
Staff Jobs for Network Consultants, Computer Service Specialists, Security Consultants, and Remote Support Professionals Progent wants to hire full-time, solutions-oriented Microsoft accredited engineers with Microsoft MCSE credentials; Cisco accredited network consultants who have Cisco CCIE, CCNP, or CCNA credentials; security professionals who have CISM or comparable security credentials; and advanced network architecture consultants with experience in mobile solutions, wireless connectivity, high availability, disaster recovery, information preservation, and server virtualization. Progent also is looking for professionals to join our staff of help desk service specialists and off-site support experts. Also, Progent is seeking experienced managers who can operate productively in Progent's high-growth, virtual office environment.
By supporting a team of talented and motivated consultants, delivering attentive customer services, and following a competitive value-focused pricing structure, Progent has managed to expand our client list dramatically while providing consulting support to numerous businesses in Northern California and across the U.S.. An advanced virtual office network, a shared knowledge database, and a group approach to problem resolution have helped Progent to maintain a talented staff and a satisfied client list.
For an information technology professional with troubleshooting experience, teaming with Progent or working for our clients can expand your knowledge through interaction with our group of mutually team-oriented, expert consultants. Progent's focus on delivering information technology consulting and technical help to small organizations will give you the opportunity to work intimately with decision makers and add appreciably to the growth of dynamic businesses.
Progent is hiring consultants that can show recognized certification in their technical expertise. For example, if you are a Microsoft consultant, you must have your Microsoft Certified Systems Engineer credential. For Cisco experts, have your CCIE or CCNP credential. For network security, you should have earned you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or other top security certifications. Of course, Progent is aware of “paper MCSEs.” Nevertheless, the fact that a certificate does not ensure expertise is no justification for not owning one. If you know your stuff, then the majority of these certifications should pose no great difficulty. The point is that if you call yourself a professional, then customers expect certifications. We will broadcast your skills, but you need to provide a baseline of credentials for Progent to market. In case you happen to be strongly opposed to the idea of credentials, we can understand and honor your opinion, but you are probably not a good fit.
Freelance Work for Certified Experts for Windows, Mac, Linux, and Sun Solaris Technology For more than 20 years, our information technology professionals have provided low-cost and successful computer consulting services for businesses in Northern California and across the U.S.. An advanced virtual office environment, a shared support knowledge base, and a team approach to problem solving have helped Progent to retain a strong staff and dramatically expand a loyal customer base.
The Experts Group is our way to provide clients the help of specialized information technology consulting professionals who have in-depth knowledge and field experience in important technologies beyond Progent's primary focus in system infrastructure and security. Experts Group members are often independent engineers and sometimes "moonlighters" who have been thoroughly certified by Progent to work closely with our in-house engineers to provide end-to-end, enterprise-class network solutions to small and midsize businesses. Progent is always enhancing the Experts Group to address the special needs of our clients.
Progent's Experts Group now provides consulting in these areas:
Apple OS integration and applications
Support for Linux-powered, UNIX-based, and Sun Solaris systems
MRP, Enterprise Resource Planning, or Customer Relationship Management expertise
Strategic and vertical application support
CIO, business analyst, and project management outsourcing
Special program development and integration
Web, electronic business, Electronic Data Interchange, and customer information portal development and integration
Database support and efficiency help
Business information expertise
Telecom architecture consulting
Benefits of being a member of Progent's Experts Team include:
By associating with us, you get to benefit from the momentum of our dramatic growth and excellent recognition in the marketplace. By having a team of skilled and committed professionals, offering attentive client care, and practicing a strong, ROI-oriented pricing structure, we have quadrupled our customer base during the past few years and Progent now delivers professoinal services to hundreds of companies in Northern California and throughout the U.S.
Progent's veteran marketing team takes care of all aspects of marketing your services and areas of expertise into our quickly expanding client base, so you expend less time finding customers and more time generating money.
Progent will facilitate relationship building between you and our core group of expert Microsoft and Cisco qualified consultants who are the conduit to the influential managers among our customers.
Our selling and operations teams will manage the entire selling and engagement process, from opportunity identification, project qualification, client needs definition, capabilities matching, job scoping proposal writing, contract negotiation and execution. Your entire responsibility is on providing high-level consulting expertise.
We will provide you access to our advanced virtual office infrastructure, including professional meeting/work locations in Northern California, and Internet and telecomm access throughout the U.S.
You will have access to our extensive knowledge base, best practices processes, abundance of template-deliverable documents, and the aggregate experience from one of the country's largest pool of experienced information technology engineers.
Progent will share partner-only benefits from leading vendors such as Microsoft and Cisco, including no-cost orlow-cost educational seminars, web access to special vendor support utilities and product support resources, and downloadable in-house use software for education or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to be a member of Progent's Experts Group, but Progent has strict qualifications to join:
You must have a proven track record as a consultant operating on your own in your field of specialization, including a minimum two year record of completed consulting jobs or you must have an active client base to whom you now provide ongoing consulting services.
You should demonstrate that you have expertise in your field of specialization, including having a long task-relevant history and strong references, and have current manufacturer or industry professional qualifications.
You need to be able to carry yourself in a professional manner and be self driven and confident in your skills. You should have excellent people skills and be able to work efficiently by yourself or as a member of a group.
You need to be able to explain realistic expectations to customers and fellow Progent team members and you should be able scope out projects, produce task plans, and estimate reasonable work schedules.
Enhance Your Abilities with the Best Technology and Working with the Top Team of Computer Consultants Progent's company culture will allow you to become a more capable consultant by improving your information technology knowledge and boosting the loyalty of your customers. Progent makes good on this promise by attracting the best consulting experts for you to operate with, offering a state-of-the-art network and communications architecture, using proprietary software utilities to deliver the maximum quality of support, and by optimizing our operational structures for finding and retaining customers.
The decisive factor that differentiates Progent from other consulting firms is the high quality of our consultants. Out of the 50 or so consulting experts who have teamed with us, we have assembled the best talent covering a broad range of technical areas. Whether it’s Microsoft servers, Cisco firewalls, network security, Macintosh, Linux, VMware, or other crucial technologies, we engage professionals who can enable you to be successful on larger projects by combining the aggregate experience of our team of professionals.
To ensure the productivity of our team, we invest heavily in providing the most powerful technology to perform the job properly. Progent will leverage information technology to an extraordinary extent and our advanced virtual office infrastructure enables effortless communications, collaboration, and information sharing with other Progent team members — all from at-home or on-the-road offices. You don’t throw away time or forfeit revenue with regular commutes to a physical office, and any travel you do for in-person client jobs is determined by your own time table, not Progent's. The best part is that much of Progent's support work can be performed off-site, representing maximum efficiency for billable time. In fact, some of our team members do off-site consulting exclusively.
Our operations are set up for responding rapidly and efficiently to customer needs through information sharing and collaborative problem resolution. Although Progent's engineers operate with a high level of independence, resource allocation is centralized, customer problems and solutions are carefully tracked, documented, and organized for easy reference, up-to-date engineer schedules are broadcast to facilitate group projects and enable trouble escalation, and customer satisfaction is always evaluated. We reinforce the feeling of cooperation via periodic workgroup conferences and quarterly corporate events.
The majority of our team is located throughout California, but Progent is building a rapidly expanding group of network experts from across America. Progent's virtual office environment does away with regional boundaries that restrict the efficiency of conventional company models. We enhance the deal by providing a comprehensive employee care plan to promote the physical health and financial welfare of our employees and their families.
Not only do we have world-class consultants, our marketing and operations teams live up to the excellence that characterizes Progent. These top-notch factors behind Progent’s success are enabling us to identify and land the 50-60 new customers we are now engaging each month. We lately celebrated the delivery of support to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong marketing operation.
Possessing a commitment to technical proficiency is a key for success with Progent. A career in consulting will push you to enhance your skills more than you would in any other job in information technology. Being exposed to a steady stream of network challenges is what makes professional support exciting. Customers choose consulting firms to perform the “hard stuff.” Innovative tasks, leading-edge implementations, vexing or entrenched issues, and difficult migrations are the basis for what we do daily. At Progent, you will not stall or be narrowly defined, as is all too common for network professionals in traditional corporate jobs. You will awake every morning enthusiastic about the challenges ahead.
Along the way, you will work with some wonderful folks, both by building strong client contacts and by working in conjunction with other Progent team members, where you will learn from and contribute to their success. Yes, technology is vital, but we are a relationship-focused organization from top to bottom. If you don’t have strong communications skills or enjoy cooperating with a diverse group of people, then Progent is in all likelihood not a good match.
If all this sounds good to you, we invite you to talk to us about our view of the future of information technology consulting.
Get Quality of Life Improvements and Technical Success with Our Advanced Virtual Office Infrastructure Progent is convinced that a well architected and executed network is a crucial factor for enabling a company's success, and Progent follows this credo in our own network environment. We have created a non-stop virtual office network that allows our staff engineers and certified contractors to offer fast and effective support, cooperate closely on sophisticated projects, and experience professional and private maturity by acting as part of a dynamic business ethos of personal drive and independence.
Progent can show you how to prepare and implement an efficient move to Microsoft Dynamics Great Plains so that you preserve your information, improve your security, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a sensible migration plan. Progent can also help educate new Great Plains users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce custom line-of-business software and eCommerce solutions that integrate transparently with Great Plains.
Progent’s Microsoft certified consultants offer small and midsize companies expert consulting services for System Center Operations Manager 2007 and MOM 2005. System Center Operations Manager 2007 and MOM 2005 offer open and expandable enterprise-class system management by providing detailed event management, 24x7 monitoring and threshold alarms, reporting and trend analysis, and network and program-specific intelligence and tasks to improve the manageability of Windows Server System networks. Through built-in application profiles, Microsoft Operations Manager 2007 and 2005 help you isolate your IT reliability issues before they grow into disasters, improve the efficiency of your IT operations through specified best practices, and support your network operations and senior administrative staff through sharing key service level and performance information. Progent’s System Center Operations Manager consulting engineers have extensive field-proven familiarity with System Center Operations Manager 2007 and MOM 2005 and can help your business install and customize MOM in order to maximize the reliability and productivity of your information network.
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 migration plan that avoids network downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.
Progent's Juniper Networks experts can help you configure and manage Juniper NetScreen Firewalls and Juniper IPSec VPN products and Juniper Security Manager utilities for Juniper Netscreen Firewalls. In addition to offering configuration services for
Juniper Firewalls and VPN products, Progent's CISSP qualified security consultants and CISM certified professionals can help you create a comprehensive security plan and design security into your business processes.
Progent offers a selection of data transport services from top service providers including AT&T, Broadwing, and New Edge Networks. Data communications services available through Progent include ISDN, DSL, Frame Relay, T1, ATM, DS3, plus fixed and mobile wireless. Progent can support you with all aspects of creating and integrating a cost-effective data transport solution that maximizes the business value of your computer network. Progent can also provide consulting and support services covering areas from system troubleshooting to comprehensive IT outsourcing so that your data transport strategy can succeed.
Progent's consultants can provide Apple Macintosh users a range of services such workstation support, integration with Windows-powered computers, e-mail and telephony configuration, custom application programming, and individualized user education. Progent's Apple-certified specialists and Microsoft-certified engineers can show you how to design and maintain a secure, robust IT system and communications infrastructure to support environments in which Apple Mac computers coexist with Microsoft-based and UNIX/Linux-based systems.
Progent is one of the most qualified IT support companies in Northern California for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Exchange Server 2000 for common situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
Progent can assist your business to plan and execute a smooth transition from a UNIX-powered IT system to a network powered by MS Windows and suited for running Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to guard your information and reduce productivity disruption by designing an efficient transition plan that protects your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration support services available from Progent include analysis of current infrastructure, transition strategy and testing, Microsoft Exchange migration services, data and application porting, and server and storage system migration and consolidation.
Progent offers the support of CISM qualified security professionals. The Certified Information Security Manager committee defines the core competencies and worldwide standards of performance that IT security professionals are expected to learn. It gives executive management the confidence that consultants who have qualified for their CISM credential have the experience and capability to provide effective security administration and support services.
Progent's Virtual Help Desk Call Center support services are an integrated expansion of your internal IT service staff. This can include high-end call center features such as a dedicated phone number with custom greeting. Progent will also send calls automatically to staff technicians who are specifically set up and trained to support your needs. Also, Progent's Help Desk Call Center professionals can manage trouble tickets from any customer trouble ticket system for seamless integration with your in-house support services organization. Benefits of Progent's Virtual Network Support Helpdesk services include professional Microsoft and Cisco Helpdesk expertise the moment you call, seamless extension of your internal support staff, comprehensive support for urgent client problems, and per-minute billing.
