Career and Contracting Openings at Progent Work for Talented Network Professionals, Computer Support Specialists, CISSP Certified Consultants, and Application Programmers
Among the premiere computer consulting companies for small business networks, Progent maintains a full-time team of talented service professionals who focus on mainstream technologies including:
Microsoft products
Cisco Integrated Services Routers, switches, PIX firewalls, plus VoIP and VPN solutions
Network security consulting
Sophisticated connectivity infrastructures
Remote troubleshooting and network management
Our Experts Group, which includes freelance consultants certified and coordinated by Progent, offers exceptionally specialized knowledge covering a broad variety of critical business applications and networking solutions such as:
Macintosh integration and applications
Support for Linux-based, UNIX-based, and Sun Solaris systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting
Line-of-business and vertical program help
Chief Information Officer, management information analyst, and project management services
Special program development and integration
Web, electronic business, EDI, and customer portal development and deployment
DBM support and efficiency help
Management intelligence consulting
Telecommunications architecture consulting
Innovative models for acquiring clients, delivering support, nurturing a dynamic company culture, and offering highly competitive compensation and benefits have allowed Progent to be among the most rapidly growing and most well recognized Microsoft Gold Partners consultant firms in America and to build a worldwide presence for providing remote IT expertise. If you are a certified IT support professional or network expert with an orientation towards a customer service and excellent communication skills, you will find in Progent an opportunity for adding to your professional knowledge, developing a more rewarding lifestyle, and achieving financial success.
Learn More Details About Working with Progent
Follow these pages to find out more information about Progent's job opportunities, company philosophy, work conditions, profit sharing structure, and benefits packages:
Full-time Careers at Progent
We are looking for a variety of on-staff workers including motivated Microsoft MCSE, MCSA, and MCP network consultants; system consultants who have Cisco credentials; and specialists in fault-tolerant network architecture with backgrounds in mobile connectivity, wireless integration, non-stop environments, disaster recovery solutions, data preservation, and virtual servers. We are also hiring workstation support experts, off-site troubleshooting professionals, and CISM accredited security professionals. Progent is also hiring experienced managers and administrators able to perform efficiently in our dynamic, virtual office environment. Learn additional information about staff professional services jobs at Progent by going to Consulting Work at Progent.
Freelance Opportunities with Progent
Progent contracts freelance professionals who have proven knowledge and field experience in important IT topics outside Progent's primary service concentration. Progent's Experts Group employs contractors who offer consulting and programming support for line-of-business solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or can provide expert skills in technologies like telecom, web site design, EDI, web commerce, or dbm programming. Independent consultants qualified by Progent coordinate with our in-house professionals to provide end-to-end IT services for small and midsize company networks. If you want to find out additional information concerning contracting jobs with our Experts Team, see Contracting Work at Progent.
Ways That Progent Is Different
Progent has been able to recruit the best professional experts by being unique. Providing a powerful blend of entrepreneurial spirit, insistence on customer success, utilization of advanced technical tools, plus a flexible business model that allows for life-style choices for our consulting team, Progent creates a stimulating environment for select individuals who have a drive for rapidly improving their technical abilities to deliver real-world benefits for a range of businesses and technical environments. Find out additional details about reasons we are exceptional by going to Ways That We Are Different.
Progent's Virtual Office Infrastructure
Our virtual office environment utilizes sophisticated technologies that allow remote support, wireless connectivity, convenient availability of our support databases, and close collaboration with mobile colleagues to allow you to handle business-critical IT issues. Progent's virtual office environment allows consultants to focus on providing service rather than fighting traffic and helps consultants build successful customer relationships by enabling you to come up with fast, viable, and cost-effective solutions. If you want to learn more information concerning Progent's virtual office network, go to Progent virtual Office Infrastructure.
Compensation and Benefit Programs
Our compensation model is based on revenue sharing. What you make is wholly based on what you contribute. Consultants have the option of focusing on life style and electing to work at an easy pace, using Progent's flexible structure to follow personal pursuits, or you can take advantage of the chance to make considerable money through hard work and long hours. Progent also provides comprehensive family health care coverage plus many other benefits. Learn more information concerning Progent's compensation and benefits by visiting Our Compensation and Benefits.
Here is a description of our current job openings:
Code
Job Description
A09
Operations Administrator Job
Progent is looking for a motivated person for the home-office role of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling expense and asset management responsibilities for a small, rapidly growing business.
IT Hiring Manager Job
Progent is looking for an experienced administrative executive tasked with recruiting technical personnel to work with Progent's team of support specialists who provide information technology outsourcing and engineering support services to clients worldwide.
Technical Response Center Coordinator Position
Progent has a job opening for a talented individual for the position of Technical Response Center (TRC) Coordinator working with an innovative high tech business in a dynamic environment. The TRC Coordinator is to be the first point of contact for incoming TRC and Main number phone calls and must present a professional and compassionate attitude in the start up of Emergency Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes duties such as First Service follow up calls. The Customer Services Administrative Assistant provides an assortment of administrative responsibilities for the Director of Customer Services to make sure Progent provides exceptional customer care.
Business Development Representative Jobs
The Business Development Representative is a senior level sales executive charged with selling Progent's wide range of IT outsourcing and consulting services and acting as the primary client interface. The Business Development Representative is a member of the management team, operating in sync with the President and Directors and Managers to ensure that business targets are met and that quality services are provided to Progent's customers.
Senior Network Consultant, MCSE Positions
Progent is looking for an experienced, MCSE support professional to join Progent's full-time staff of consulting experts. You must have communication skills plus network expertise and must be solutions oriented.
Desktop Support Expert Positions
Progent is seeking a Desktop Engineer to help Progent customers to maintain all workers using workstation and laptop PCs based on Microsoft Windows 2000, Vista, and Windows XP platforms. Work in unison with client's management or IT organization or under the direction of a Progent Senior Consultant to help the customer's workers.
Senior Remote Support Engineer Jobs
Progent is seeking a Senior Remote Support Engineer to work with a variety of small business customers to maintain and support information networks off-site, using advanced tools such as MS Windows 2000/2003 and the MS .NET product family.
Senior Online Technical Support Expert Job in Australia
Progent is seeking a Senior Remote Network Support Specialist in Australia to assist a variety of worldwide clients to maintain and service computer networks via telephone or remote connections.
Certified Cisco Consultant Job
Progent is looking for a Certified Cisco Engineer with CCIE or CCNA credentials to work with Progent's team of experts to help clients to plan, integrate, maintain, and repair small business networks that incorporate Cisco technology.
Certified Security Engineer Job
Progent is looking for a Certified Security Consultant with CISSP or similar security certification to join Progent's team of professionals to offer small businesses a full range of security services such as network security analysis, penetration testing, security strategy, network monitoring, security modeling, access management systems consulting, operations security, and business continuity planning.
If you want to enquire about any job listed above, please e-mail your background information to jobs@progent.com. Please include the code numbers of the positions of interest.
Additional Facts Concerning Opportunities with Us
Career Jobs for Network Engineers, Computer Service Specialists, Security Consultants, and Remote Support Technicians Progent is seeking to find fulltime, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco certified network engineers who have Cisco credentials; security consultants with CISSP, CISM, or CISA or comparable security certification; and high-end network design experts with experience in mobile access, wireless connectivity, high availability, business continuity, data protection, and virtual servers. Progent also is hiring employees who can work on our staff of helpdesk support specialists and remote troubleshooting professionals. In addition, Progent is looking for experienced administrators able to operate effectively in Progent's high-growth, virtual office environment.
By supporting a team of skilled and dedicated professionals, delivering attentive customer services, and following a competitive value-based pricing model, We have managed to increase our client base dramatically while providing consulting support to numerous businesses in Northern California and across the United States. An advanced virtual office network, a shared information base, and a group approach to problem resolution have allowed Progent to retain a talented consulting team and a loyal client list.
For an information technology consultant with technical support expertise, teaming with Progent or helping our clients will expand your knowledge through interaction with Progent's group of mutually team-oriented, talented engineers. Our commitment to delivering network expertise and technical support to small and midsize organizations will offer you the chance to work closely with decision makers and contribute appreciably to the success of exciting businesses.
Progent is hiring consultants that have recognized certification related to their special focus. For example, if you are a Microsoft consultant, you must have your Microsoft Certified Systems Engineer certificate. For Cisco consultants, show us your Cisco Certified Internetwork Expert or Cisco Certified Network Professional certificate. For security, you should have you Certified Information Systems Security Professional, Certified Information Systems Auditor, CISM, or other leading security credentials. Of course, we are aware of "paper experts". Notwithstanding, simply because a certificate does not guarantee excellence is no reason for not earning one. If you have mastered your stuff, then most of these tests should be no challenge. The point is that if you call yourself an expert, then clients expect certifications. We will broadcast your talents, but you need to provide a baseline of certifications for Progent to market. In case you are strongly opposed to the idea of credentials, Progent can understand and respect your position, but you are probably not a good candidate.
Freelance Work for Certified Application Specialists for Windows, Apple OS, Linux-based, and Sun Technology For more than 20 years, our information technology engineers have provided affordable and effective computer support services for small businesses in the San Francisco Bay Area and across the United States. An advanced virtual office environment, a shared technical knowledge base, and a team approach to problem resolution have enabled us to retain a strong consulting group and quickly grow a satisfied clientele.
The Experts Team is Progent's way to offer clients the help of specialized computer consulting engineers who have advanced knowledge and field background in important areas beyond our core focus in system infrastructure and security. Experts Group consultants are often independent contractors and sometimes "moonlighters" who have been thoroughly qualified by Progent to work closely with our staff engineers to provide comprehensive, enterprise-class information technology services to small companies. Progent is always expanding the Experts Group in order to meet the special needs of our clients.
Progent's Experts Group now provides consulting in these technologies:
Macintosh networking and programs
Consulting for Linux-powered, UNIX, and Sun environments
MRP, Enterprise Resource Planning, or CRM consulting
Mission-critical and vertical program support
Chief Information Officer, business analyst, and project management services
Special applications development and integration
Web, electronic business, EDI, and customer information portal design and integration
DBM management and efficiency consulting
Business intelligence consulting
Telecom architecture support
Benefits of being a member of Progent's Experts Group include:
By working with us, you get to benefit from the impact of our explosive growth and excellent recognition in the market. By maintaining a group of skilled and committed professionals, offering excellent client support, and practicing a proven, ROI-oriented pricing model, we have quadrupled our clientele during the past several years and Progent currently provides consulting support to hundreds of businesses in Northern California and throughout the United States.
Our veteran marketing staff handles all aspects of promoting your skills and areas of expertise into our rapidly expanding client base, so you spend less time finding customers and more time generating money.
Progent will assist in relationship building between you and our core team of experienced Microsoft and Cisco certified engineers who act as the conduit to the decision makers among Progent's customers.
Progent's sales and administration groups will manage the complete selling and engagement process, from opportunity generation, project qualification, customer needs definition, skills matching, job analysis proposal writing, contract negotiation and generation. Your entire focus stays with providing high-level consulting service.
We will provide you access to our sophisticated virtual office environment, offering convenient meeting/work sites throughout Northern California, as well as Internet and telecomm access anywhere in the U.S.
You will have access to Progent's extensive knowledge base, best practices procedures, abundance of template-deliverable documents, and the aggregate expertise from one of Northern California's largest independent groups of expert information technology professionals.
We will pass on partner-only benefits from top vendors such as Microsoft and Cisco, including free ordiscounted training classes, on-line connections to restricted vendor troubleshooting utilities and technical maintenance resources, and on-line in-house use software for education and/or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no cost to become a member of Progent's Experts Group, but we do have strict qualifications for membership:
You must show a proven background as a consulting professional working independently in your area of specialization, including at least a two year record of successful contracting projects and/or have an active client base for which you now deliver ongoing consulting services.
You need to show that you are an expert in your area of concentration, including showing an extensive work-related history and excellent references, and have up-to-date manufacturer or industry professional certifications.
You must know how to carry yourself in a professional manner and be self driven and confident in your abilities. You should have excellent communications skills and know how to operate efficiently alone or as part of a group.
You need to be able to communicate proper expectations to customers and other Progent team members and you need to be able scope out projects, produce task plans, and define realistic time lines.
Improve Your Abilities with the Best Technology and Joining a Great Group of Computer Engineers Progent's company culture will make you a better consultant by enhancing your technical knowledge and boosting the loyalty of your customers. Progent makes good on this commitment by attracting the best consulting experts for you to operate with, offering an advanced network and communications architecture, running specialized application tools to enable the highest quality of service, and by streamlining proven business structures for attracting and maintaining customers.
The main factor that differentiates Progent from ordinary network support companies is the quality of our service staff. Among the scores of consulting experts who have joined us, we have recruited top expertise across a wide array of technologies. Whether it’s Microsoft Windows, Cisco firewalls, network security, Apple, Linux, virtual servers, or other crucial technologies, we deploy professionals who can help you to be successful on major jobs by combining the aggregate skills of our group of experts.
To ensure the success of Progent's consultants, we invest heavily in providing the best technology to perform the work efficiently. Progent will leverage information technology to an impressive extent and our state-of-the-art virtual office infrastructure allows seamless connectivity, cooperation, and information exchange with other Progent team members — entirely from at-home or on-the-road offices. Consultants don’t waste time or lose revenue because of daily drives to a conventional office building, and all travel you do for on-site customer jobs is determined by your own time table, not Progent's. The most attractive part is that most of our support services can be done remotely, offering 100% efficiency for income-producing time. In fact, some Progent staff do off-site support exclusively.
Our business structure is geared towards reacting rapidly and efficiently to customer needs through knowledge sharing and cooperative problem solving. Even though Progent's engineers operate with a great deal of freedom, resource allocation is centralized, client problems and solutions are carefully tracked, documented, and archived for easy reference, up-to-date engineer schedules are published to streamline group projects and simplify problem escalation, and client approval is continually evaluated. We reinforce the feeling of cooperation via periodic team conferences and quarterly company-wide events.
The majority of our team is situated across Northern California, however we are building a rapidly growing group of network professionals throughout the U.S. Progent's virtual office infrastructure eliminates regional obstacles that restrict the efficiency of traditional business structures. We enhance the package by providing a comprehensive benefit plan to ensure the physical health and economic welfare of our employees and their relations.
Just as we have world-class consulting professionals, Progent's sales and administration groups live up to the excellence that is Progent. These high-performance contributors to our success are helping us to identify and land the 50-60 new clients we are currently engaging each month. We recently celebrated the providing of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also an effective marketing organization.
Possessing a passion for technical proficiency is a cornerstone for growth with us. A job in consulting will drive you to learn more than you would in any other position in network technology. Being exposed to a continual stream of technical challenges is what keeps consulting interesting. Customers choose a consultant to do the “hard stuff.” Innovative tasks, advanced deployments, puzzling or entrenched problems, and tricky upgrades are the foundation for what we do daily. At Progent, you will not stall or be narrowly defined, as is sadly common for computer professionals in ordinary corporate jobs. You will wake up every morning excited about the opportunities to come.
On the way, you will meet some great folks, both by establishing close client contacts and by working closely with other Progent consultants, where you will learn from and contribute to their success. Yes, technology is important, but Progent is a relationship-oriented organization through and through. If you don’t have excellent people skills or like cooperating with a varied group of people, then Progent is probably not a good fit.
If this sounds right for you, we urge you to talk to Progent about our view of the new paradigm of network consulting.
Enjoy Lifestyle Improvements and Technical Success with Progent's Sophisticated Virtual Office Infrastructure Progent is convinced that a carefully designed and executed network is a pivotal piece for enabling any firm's growth, and we follow this philosophy in our own system environment. Progent has created a non-stop virtual office network that allows our staff consultants and authorized contractors to deliver fast and efficient service, cooperate easily on complex jobs, and gain from career and private maturity from acting as part of an exciting business culture of personal drive and independence.
Progent's Microsoft-certified ISA Server consultants have long backgrounds developing ISA Server-based security installations for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without adversely limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
If your company is producing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the continual distraction of managing your company information system. By using automated server monitoring and by delivering remote and in-person support as your company needs it, Progent represents an economical way for managing an IT network that provides high reliability, security, and efficiency. Progent's Linux developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-sitesupport and repair, proactive network monitoring, and help desk support.
Medium-size companies can get all the advantages of Microsoft Operations Manager and have quick availability of Progent’s Microsoft and Cisco certified network support experts. With Progent's affordably priced network service packages, medium-size organizations can select a simple MOM-based co-sourcing package with server monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer medium-size company networks enterprise-class availability, security and performance.
Progent’s Cisco-qualified network consultants provide professional PIX Firewall support services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from small, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of security, performance and availability for business environments of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPSec VPN connectivity, intelligent access services, and flexible administrative tools. Progent’s network consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent’s Cisco-qualified technology consultants offer consulting for Cisco routers that includes configuration and support services plus expert Cisco IOS software help. Progent's services for Cisco routers include support for redundancy, automatic fail-through, and redundant power for better fault tolerance and system uptime. Cisco routers for small to medium sized organizations include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series safely connects small offices and remote workers to the Internet or to the corporate network via ISDN, DSL, Ethernet or serial lines. Cisco 1700 Router Series modular access routers are designed to offer an economical, complete e-business platform for small and medium-sized businesses. They deliver versatility and manageability to meet complex e-business requirements, such as seamless data/voice/video/fax integration, high-performance broadband Internet access, and comprehensive security solutions. Cisco 2600 Routers are a family of scalable multiservice access routers for branch offices, offering versatile local area network and wide area network configurations, multiple security selections, and a range of high speed CPUs. The Cisco 3700 Router Series is a line of scalable, multiservice connection solutions for medium and large-sized offices. With over 70 modular interface options, the Cisco 3700 family delivers solutions for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.
Progent’s experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform,minimizing possible OS-specific security gaps. PIX firewalls provide multiple seamless security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote access IPSec VPN connectivity, smart networking services, and flexible administrative solutions. The Cisco ASA 5500 Series of Firewalls leverage engineering developed for security appliances from Cisco's PIX 500 Series. Progent’s IT security experts can show you how to select and configure any PIX 500 or ASA 5500 Series firewalls such as the the Cisco PIX 506E, the PIX 525, and the ASA 5520 Adaptive Security Appliance.
Our compensation model is built on revenue sharing, so similar to being an independent contractor, your earnings are entirely driven by your work effort. Certain Progent support staff focus on lifestyle issues and elect to work at a more relaxed pace, using our flexible schedule to follow individual pursuits like hiking, motorcycle racing, snow boarding, surfing, vacations, or sharing free time with relatives and acquaintances. Other consultants take advantage of the opportunity to make major dollars through hard effort and extended days. Progent fully supports either side of the spectrum plus any point in the middle.
When performing consulting projects for enterprise clients, Progent uses a structured methodology driven by specified milestones in order to achieve budgetary, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design adjustments, and professional deployment. All phases are recorded to provide a detailed description of IT services performed and to help in downstream system support.
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include assistance with the integration of third-party enhancements of Exchange 2007 Server that are best aligned to your business goals.
Progent's UNIX family consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals qualified by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of experience provides you with an easy single consulting firm to show you how to create and manage a secure and robust cross-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by integrating Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's certified engineers offer computer support and network consulting services for Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange Server include system design, installation, project management, local and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
