Full-time and Subcontract Opportunities at Progent Jobs for EXperienced Network Consultants, Help Desk Support Technicians, CISSP Certified Experts, and Application Developers
One of America's top computer consultant companies for small business networks, Progent maintains a large staff of talented service professionals who focus on core IT areas including:
Microsoft Windows products
Cisco routers, switches, PIX firewalls, plus VoIP and Virtual Private Network solutions
Enterprise security expertise
Sophisticated network architecture
Remote troubleshooting and network management
Progent's Experts Team, which contracts freelance consultants certified and coordinated by Progent, offers highly specialized skills in a broad range of critical business applications and network technologies such as:
Apple OS networking and applications
Support for Linux-based, UNIX, and Sun systems
MRP, Enterprise Resource Planning, or Customer Relationship Management expertise
Line-of-business and vertical program help
CIO, management information analyst, and project logistics services
Custom program design and deployment
Web, eCommerce, EDI, and client portal development and deployment
Database management and efficiency help
Business intelligence expertise
Telecommunications architecture support
Innovative models for acquiring customers, delivering support, nurturing an efficient company culture, and providing highly competitive compensation and benefits have allowed Progent to become one of the fastest growing and best recognized Microsoft Gold Partners consultant organizations in the U.S. and to build an international presence for providing online IT expertise. If you are an accredited computer technician or network consultant with an orientation towards a client service and excellent people skills, consultants will find in Progent a chance for increasing your professional knowledge, living a more independent career, and attaining financial success.
Learn More Details Concerning Working with Progent
Check out these links to learn additional information about Progent's work opportunities, company philosophy, work environment, compensation model, and benefits:
Full-time Work at Progent
We are hiring a variety of on-staff employees including solutions-driven Microsoft MCSE, MCSA, and MCP computer engineers; network consultants with Cisco CCIE or CCNP credentials; and consultants for fault-tolerant system architecture with experience in mobile access, wireless integration, high-availability systems, disaster recovery solutions, data protection, and VMware technology. We are also looking for desktop support experts, remote troubleshooting professionals, and CISSP, CISM, or CISA certified security consultants. Progent is also looking for veteran managers and administrators able to operate effectively in Progent's dynamic, virtual office environment. Find out additional information about staff professional services work at Progent by visiting Full-time Careers at Progent.
Contracting Opportunities with Progent
Progent works with independent professionals with in-depth knowledge and hands-on experience in crucial IT areas beyond Progent's main technical focus. Progent's Experts Group employs freelance consultants who can provide consulting and development support for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; have in-depth expertise with popular operating systems such as Linux, Apple OS, or Solaris, or can provide world-class help in technologies like telecommunications, web development, Electronic Data Interchange, web commerce, or database management. Freelance contractors qualified by us cooperate with Progent's in-house professionals to deliver comprehensive solutions for small company networks. To learn additional details about contracting work with Progent's Experts Team, see Contract Opportunities with Progent.
Reasons That We Are Unique
Progent has managed to recruit the top consulting talent by being unique. With an innovative blend of enterprising drive, dedication to customer satisfaction, utilization of advanced technical tools, plus an independent business model that offers quality-of-life options for our team members, Progent creates a dynamic environment for select consultants who have a desire for quickly improving their technical skills to create real-world benefits for a variety of businesses and technical environments. Find out more information concerning reasons we are unique by going to Reasons That We Are Exceptional.
Our Virtual Office Network
Our virtual office network uses sophisticated technical tools that allow remote support, wireless communication, convenient availability of our support databases, and close collaboration with mobile team members to allow you to deal with business-critical IT issues. Progent's virtual office structure allows consultants to focus on delivering IT solutions rather than fighting traffic and helps you nurture successful customer relationships by enabling you to come up with fast, effective, and affordable solutions. To find out additional details about Progent's virtual office business model, see Progent virtual Office Network.
Compensation Model and Benefit Programs
Progent's compensation model is based on revenue sharing. What you earn is directly determined by the revenue you generate. You have the choice of focusing on quality of life and electing to consult at an easy pace, utilizing our flexible structure to follow personal enthusiasms, or you can use the opportunity to make significant income through persistent effort and long hours. Progent also provides comprehensive family health insurance plus many additional benefits. Learn more information about our compensation model and benefit packages by referring to Progent Compensation and Benefit Programs.
This is a description of some current job opportunities:
Job Code
Description
A09
Operations Administrator Position
Progent is seeking a talented person for the home-office role of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing expense and asset management responsibilities for a small, quickly growing company.
Information Technology Recruitment Manager Position
Progent is looking for a senior administrator tasked with recruiting technical personnel to work with Progent's team of support engineers who provide information technology outsourcing and network support services to clients globally.
Executive Assistant Job
Progent now has a telecommuting opening for an Personal Assistant to the President to work with the president of Progent to take care of a broad range of non-engineering tasks such as call screening, record keeping, administration, special projects, shipping time-sensitive documents, organizing scheduled sales and engineering meetings, scanning and filing documents, obtaining signatures, overseeing printing, making travel arrangements, and managing the president's calendar.
Technical Response Center Coordinator Job
Progent has a position for a talented individual for the job of Technical Response Center (TRC) Coordinator working with a creative high tech business in a dynamic environment. The TRC Coordinator is to be the first point of contact for incoming Technical Response Center and Main number phone calls and must project a professional and compassionate attitude in the initiation of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care program, which includes duties such as First Service follow up interviews. The Customer Services Administrative Assistant provides an assortment of administrative duties for the Director of Customer Services to ensure Progent delivers exceptional client care.
Business Development Representative Positions
The Business Development Representative is a top level sales manager responsible for selling Progent's wide array of network outsourcing and consulting offerings and functioning as the primary customer liaison. The Business Development Representative is a member of the management team, operating in sync with the President and Directors and Managers to make sure that business goals are met and that top notch services are provided to our customers.
Senior IT Consultant, MCSE Job
Progent is seeking a proven, MCSE support professional to join Progent's full-time group of network experts. You must have people skills as well as network knowledge and must be success driven.
Desktop Support Expert Job
Progent is looking for a Desktop Engineer to work with Progent clients to maintain all workers using desktop and laptop PCs based on Microsoft Windows 2K, Vista, and Windows XP technology. Work collaboratively with client's management or IT organization or under the supervision of a Progent Senior Engineer to support the customer's employees.
Senior Remote Support Expert Job
Progent is seeking a Senior Remote Support Engineer to work with a range of Progent's customers to maintain and support IT networks off-site, using state-of-the-art tools including Microsoft Windows 2000/2003 and the MS .NET platform.
Senior Online Network Support Engineer Positions in Australia
Progent is seeking a Senior Online Network Support Specialist in Australia to help a range of Progent's worldwide clients to maintain and support computer systems via telephone or remote connections.
Certified Cisco Engineer Positions
Progent is seeking a Senior Cisco Consultant with Cisco CCIE, CCNP, or CCNA certification to work with Progent's team of professionals to assist clients to design, install, maintain, and troubleshoot IT networks based on Cisco technology.
Certified Security Engineer Jobs
Progent is seeking a Senior Security Engineer with CISA or similar security credentials to work with Progent's staff of experts to offer customers comprehensive security consulting including system security evaluation, security testing, security strategy, network monitoring, security modeling, access control systems expertise, operations security, and disaster recovery planning.
If you would like to ask about any position listed above, please send your background information to jobs@progent.com. Please include the code numbers of the jobs of interest.
Additional Facts Concerning Jobs at Progent
Fulltime Jobs for Network Consultants, Computer Support Specialists, Security Experts, and Online Help Professionals Progent wants to find full-time, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers with Cisco CCIE or CCNP certification; security professionals with CISSP or comparable security credentials; and advanced network architecture consultants with a background in mobile access, wireless networking, high availability, business continuity, data preservation, and server virtualization. Progent also is looking for employees who can join our staff of help desk support specialists and remote support experts. Also, Progent is looking for experienced administrators able to operate effectively in Progent's high-growth, virtual office environment.
By supporting a staff of skilled and motivated professionals, providing attentive customer services, and offering a strong results-focused pricing model, Progent has managed to expand our customer list dramatically while providing professional services to numerous companies in the San Francisco area and throughout the U.S.. A sophisticated virtual office environment, a shared information base, and a team strategy for problem solving have allowed Progent to retain a skilled consulting team and a satisfied customer base.
For a network professional with troubleshooting expertise, joining Progent or working for Progent's customers will expand your knowledge through interaction with our group of mutually team-oriented, expert consultants. Our focus on delivering network expertise and technical help to small organizations will offer you the chance to work intimately with key players and add significantly to the success of exciting businesses.
We are hiring technical professionals who have verifiable certification in their technical expertise. So, if you are a Microsoft consultant, you must have earned your MCSE credential. For Cisco consultants, show us your CCIE or Cisco Certified Network Professional credential. For network security, you should have earned you Certified Information Systems Security Professional, CISA, CISM, or other top security certifications. Naturally, we are familiar with "paper experts". Nevertheless, the fact that a credential can not guarantee excellence is no excuse for not owning one. If you have mastered your field, then most of those tests should be no challenge. The crux of the matter is that if you are an expert, then clients deserve to see credentials. Progent can promote your talents, but you must provide standard certifications for us to market. In case you happen to be strongly opposed to the concept of credentials, we can understand and honor your opinion, but you are probably not an appropriate fit.
Contract Work for Qualified Experts for Windows, Apple OS, Linux/UNIX, and Sun Technology For over 20 years, our consulting professionals have offered affordable and effective network support services for companies in the San Francisco Bay Area and throughout the U.S.. A sophisticated virtual office environment, a shared support database, and a collaborative approach to problem resolution have helped Progent to build a strong staff and quickly expand a satisfied customer base.
The Experts Group is Progent's way to provide clients the services of specialized information technology support engineers who have in-depth knowledge and work background in key areas beyond our core concentration in network infrastructure and security. Experts Team members are often freelance engineers and sometimes "moonlighters" who have been carefully certified by Progent to work closely with our staff consultants to deliver comprehensive, world-class network solutions to small companies. Progent is always expanding the Experts Team in order to address the special needs of our clients.
Our Experts Group currently offers support in these technologies:
Apple OS integration and programs
Consulting for Linux-powered, UNIX-powered, and Sun Solaris environments
Chief Information Officer, business analyst, and project logistics services
Custom program design and integration
Web, electronic business, EDI, and client information portal design and deployment
Database support and efficiency help
Management intelligence expertise
Telecommunications systems support
Advantages of being part of Our Experts Team include:
By working with Progent, you get to leverage the impact of our explosive growth and excellent reputation in the industry. By having a group of talented and dedicated consultants, offering attentive client care, and following a proven, value-focused billing model, Progent has quadrupled our customer base over the last several years and Progent currently provides professoinal support to hundreds of companies in California and across the U.S.
Progent's veteran marketing team handles all facets of promoting your services and technical knowledge into our rapidly expanding customer base, so you spend less time finding customers and more time generating money.
We will assist in communications between you and Progent's key group of experienced Microsoft and Cisco qualified engineers who are the conduit to the key executives among our clients.
Progent's sales and operations groups will take care of the complete sales and engagement cycle, from opportunity identification, job approval, client needs definition, skills matching, project scoping proposal generation, contract negotiation and execution. Your entire responsibility is on delivering high-level consulting expertise.
We will provide you access to our advanced virtual office environment, including convenient conference locations throughout the San Francisco area, and Internet and telecomm access throughout the U.S.
You will have access to our extensive knowledge base, best practices procedures, abundance of template-deliverable documents, and the shared experience from one of the country's largest pool of expert network professionals.
Progent will pass on partner-only benefits from leading vendors including Microsoft and Cisco, including no-cost orlow-cost training classes, on-line access to restricted vendor support tools and product support resources, and on-line in-house use software for training and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any charge to become a member of our Experts Team, but Progent has strict requirements for membership:
You need to have a strong track record as a consultant working independently in your area of expertise, including a minimum two year history of successful consulting projects and/or have an active client base to whom you currently provide continuing consulting services.
You should show that you have expertise in your field of concentration, which includes showing an extensive work-related record and excellent references, and have current manufacturer and/or industry professional qualifications.
You need to know how to carry yourself in a professional manner and be self motivated and confident in your abilities. You should have excellent inter-personal skills and know how to operate efficiently alone or as part of a team.
You have to know how to explain proper goals to clients and other Progent consultants and you have to know how evaluate projects, produce task plans, and estimate reasonable time lines.
Improve Your Abilities with Advanced Technology and Working with the Top Team of Computer Engineers Progent's company culture will make you a more capable consultant by improving your information technology knowledge and increasing the satisfaction of your customers. Progent delivers on this promise by recruiting the best consulting experts for you to operate with, providing a state-of-the-art network and communications architecture, running custom application utilities to deliver the highest level of support, and by optimizing proven operational structures for finding and keeping customers.
The most important factor that differentiates us from ordinary network support companies is the excellence of our consultants. Out of the scores of consulting experts who have teamed with us, we have recruited the best talent across a broad array of technical areas. Be it Microsoft servers, Cisco firewalls, network security, Macintosh, Linux, virtual servers, or other vital application, we deploy professionals who can help you to be successful on major jobs by combining the aggregate skills of Progent's team of professionals.
To ensure the productivity of Progent's team, we invest heavily in making available the best tools to do the work efficiently. We will exploit information technology to an extraordinary extent and our state-of-the-art virtual office infrastructure allows effortless connectivity, collaboration, and information exchange with other Progent consultants — entirely from home-based or mobile offices. Consultants don’t throw away time or forfeit revenue with daily commutes to a conventional office, and all driving you do for in-person client jobs is determined by your own time table, not Progent's. The best part is that most of our consulting work can be performed off-site, representing 100% productivity for billable time. In fact, some Progent team members do remote support exclusively.
Our operations are geared towards reacting rapidly and efficiently to client needs via information exchange and cooperative problem solving. Even though our consultants operate with a high level of freedom, dispatching is unified, client issues and solutions are carefully monitored, recorded, and organized for easy retrieval, current engineer availability is broadcast to streamline team projects and simplify trouble escalation, and client approval is continually monitored. We reinforce the sense of connection through periodic workgroup meetings and quarterly corporate events.
Most of Progent's team is situated across Northern California, but Progent is building a rapidly expanding group of network experts throughout the United States. Our virtual office infrastructure does away with geographic boundaries that restrict the productivity of traditional business structures. We enhance the package by offering a comprehensive benefit program to ensure the physical health and economic welfare of our employees and their families.
Not only do we have awesome consulting professionals, Progent's sales and administration teams match the high standards that defines Progent. These high-performance contributors to Progent’s success are helping us to identify and sign up the scores of new customers we are currently engaging every month. We lately marked the providing of services to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also a strong marketing organization.
Possessing a commitment to technical excellence is a key for growth with us. A job in consulting will push you to enhance your skills more than is possible in any other position in network technology. Being confronted by a steady stream of network challenges is what makes professional support interesting. Customers rely on consulting firms to perform the “hard stuff.” Creative tasks, leading-edge deployments, puzzling or chronic problems, and tricky migrations are the foundation for what we do every day. With us, you will not stall or be pigeonholed, as is all too typical for network professionals in traditional corporate jobs. You will wake up every day enthusiastic about the challenges ahead.
On the way, you will meet some great folks, both by building strong client relationships and by operating closely with other Progent consultants, where you will learn from and contribute to their growth. Yes, technology is vital, but we are a relationship-oriented company through and through. If you don’t have strong communications skills or enjoy cooperating with a varied assortment of personalities, then Progent is in all likelihood not a good fit.
If all this sounds right for you, we invite you to talk to Progent about our vision of the future of information technology consulting.
Get Quality of Life Improvements and Technical Prowess with Progent's Advanced Virtual Office Environment Progent is convinced that a carefully designed and executed network can be a pivotal factor for accelerating a company's growth, and we apply this belief in our own system infrastructure. We have created a non-stop virtual office network that enables our in-house engineers and certified contractors to deliver rapid and efficient service, cooperate easily on complex projects, and experience career and personal maturity from acting as part of a dynamic company culture of self motivation and independence.
The integration demands of the Microsoft .NET functions included with Small Business Server calls for an IT consultant with hands-on background and broad knowledge in designing and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2003 and SBS 2000. This experience ensures you success in installing, managing, and troubleshooting network solutions powered by the Microsoft SBS suite of servers and programs.
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting email solutions for San Francisco Bay Area clients. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system offers protection, fault tolerance, easy access for remote and wireless users, time-saving administrative utilities, and productive integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, Exchange 2000 Server, and Exchange Server 5.5. Progent can also help small or medium companies to migrate from Exchange 5.5, Exchange 2000, or Exchange 2003 Server to Microsoft Exchange Server 2007.
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent has little competition. Mid-size companies who utilize trusted freelance service providers or who employ internal IT staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.
Progent’s computer outsourcing services for small companies feature designing 2003 Server, .NET, and BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site repair, fixing chronic IT problems, and creating a comprehensive security strategy. Progent can help you maximize network reliability and performance via non-stop technologies, redundant network topology, and proactive server monitoring. Progent also provides project management assistance for large-scale migrations and can assist with needs definition, product inventory, BOM production, sourcing qualification, purchasing coordination, and full documentation. Progent’s IT outsourcing help also includes training for office productivity products such as Microsoft Office XP.
Progent's certified ISA Server consulting experts have extensive backgrounds creating corporate security solutions for information systems with multiple locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and implement a configuration of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your productivity.
Progent offers three essential kinds of Help Desk services : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft and Cisco Certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your customers instant access to a dependable technical group with years of experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected reputation as a solid contributor to company performance. Progent's target is to resolve and not simply record problems.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals and information workers, lessening the complexity of designing, deploying, managing, and using enterprise information and analytical applications in environments ranging from mobile devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent’s team of Microsoft and Cisco qualified consultants average more than ten years of real-world industry experience, at the front lines of IT service, performing a wide range of IT tasks for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support staff. This guarantees that you get not only expert IT skills, but also a support engineer with proven methods for using technical knowledge to resolve actual network problems quickly.
Progent offers access to Cisco switches consultants to deliver professional network planning and support services for information networks built on Cisco switching technology. Cisco switches offer cutting edge Quality of Service to help ensure that network traffic is classified and prioritized, and that congestion is minimized. Set up of QoS for a Cisco switch is dramatically simplified through automatic QoS, a feature that finds Cisco IP phones and automatically configures the switch for the appropriate sorting and transit queuing. This optimizes traffic prioritization and system throughput without forcing your IT department to design a complicated switch program. Through the Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to realize the full advantages of putting smart services into their networks. A Cisco network switch makes it possible to install capabilities that make the network infrastructure highly able to handle real-time tasks, expandable to accommodate growth, safe enough to protect sensitive information, and capable of differentiating and controlling traffic. Progent’s Cisco-certified IT consultants can show you how to choose and deploy a Cisco Ethernet switch to maximize your network’s throughput and reliability.
Progent offers nationwide urgent technical support and consulting services for companies that operate Apple Mac OS X networks or whose IT systems include a mix of Apple Mac and Microsoft technology. Remote technical support offers optimum leverage for your IT dollar by protecting client efficiency and shortening the hours billed for computer analysis and repair. Advanced online support technology and experienced service specialists and engineers allow Progent to handle most IT problems without squandering time and money by traveling to your site. In most of situations your network problems can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP certified security professionals to assist you with the most difficult network issues.
