Full-time and Contracting Work with Progent Jobs for EXperienced Network Professionals, Help Desk Support Technicians, CISSP Certified Experts, and Application Specialists
One of America's top IT consultant firms for small business networks, Progent manages a large team of certified support experts who concentrate on core IT areas including:
Microsoft Windows technology
Cisco routers, Catalyst switches, firewalls, plus VoIP and VPN solutions
System security analysis
Sophisticated connectivity infrastructures
Off-site IT support and system management
Our Experts Team, which contracts freelance experts qualified and coordinated by Progent, offers exceptionally refined knowledge in a wide range of vital business applications and networking technologies that include:
Macintosh integration and programs
Consulting for Linux, UNIX, and Sun Solaris systems
Chief Information Officer, business analyst, and project management services
Special applications design and deployment
Web site, electronic business, EDI, and client portal design and integration
Database management and efficiency help
Business information expertise
Telecom architecture consulting
Innovative structures for attracting customers, providing support, creating a dynamic company culture, and offering generous compensation and benefits have enabled Progent to become among the most rapidly growing and best recognized Microsoft Gold Partners consultant companies in America and to build an international presence for providing remote network expertise. If you are a certified computer support professional or network consultant with an orientation towards a customer success and excellent people skills, you should consider Progent an opportunity for increasing your technical knowledge, developing a more rewarding lifestyle, and achieving economic success.
Find Out Additional Information Concerning Jobs at Progent
Check out these pages to learn more details concerning Progent's job openings, business culture, work environment, profit sharing structure, and benefits packages:
Consulting Careers at Progent
Progent is looking for a variety of full-time employees including motivated Microsoft MCSE and MCP network engineers; system consultants who have Cisco CCIE, CCNP, or CCNA credentials; and specialists in fault-tolerant system architecture with backgrounds in mobile access, wireless integration, non-stop environments, disaster recovery planning, data protection, and VMware technology. We are also hiring desktop support experts, remote service specialists, and CISSP or CISA accredited security consultants. We are also seeking experienced managers who can perform effectively in Progent's high-growth, virtual office model. Learn additional information concerning full-time professional services jobs at Progent by visiting Consulting Careers at Progent.
Contracting Work at Progent
Progent works with freelance consultants who have in-depth expertise and field background in important IT areas outside Progent's main technical focus. Progent's Experts Team employs freelance consultants who offer advice and programming support for line-of-business solutions that include MRP, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular platforms such as Linux derivatives, Apple OS, or Sun, or can provide expert skills in technologies like telecommunications, web site development, EDI, eCommerce, or dbm programming. Independent consultants certified by us coordinate with Progent's in-house engineers to deliver end-to-end solutions for small business networks. To learn additional details about freelance opportunities with our Experts Consulting Group, visit Contracting Jobs with Progent.
How We Are Exceptional
Progent has managed to attract the best consulting talent by being unique. With an innovative mix of entrepreneurial drive, commitment to customer satisfaction, utilization of advanced technology, plus an independent business structure that accommodates quality-of-life choices for Progent's consulting team, Progent creates a stimulating setting for talented individuals who have a drive for rapidly improving their technical skills to create real-world benefits for a range of organizations and technical environments. Find out additional details about how Progent is different by visiting Ways That Progent Is Exceptional.
Our Virtual Office Infrastructure
Our virtual office network uses sophisticated technologies that support remote support, wireless communication, easy access to our support databases, and close collaboration with talented team members to help you to resolve challenging network issues. Our virtual office structure allows consultants to focus on delivering IT solutions rather than dealing with commutes and helps you nurture lasting customer relationships by enabling you to come up with quick, effective, and cost-effective solutions. In order to find out additional information about Progent's virtual office network, visit Progent virtual Office Network.
Compensation Model and Benefits
Progent's compensation is determined by revenue sharing. The money you make is directly determined by the revenue you generate. Consultants have the option of focusing on quality of life and choosing to consult at an easy pace, utilizing our flexible structure to follow individual enthusiasms, or you can choose to make considerable income by persistent work and lots of hours. Progent also provides comprehensive family health care coverage plus numerous other benefits. Learn additional information concerning Progent's compensation and benefit programs by referring to Progent Compensation Model and Benefits.
Working with Progent Frequently Asked Questions
For answers to frequent questions about being employed by Progent, refer to Jobs at Progent Questions and Answers.
Here is a list of some current job openings:
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Job Description
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Operations Administrator Job
Progent is seeking a motivated person for the home-office position of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in handling expense and asset management functions for a small, quickly expanding company.
Information Technology Hiring Manager Job
Progent has an opening for a senior administrator for hiring technical personnel to join Progent's team of support engineers who offer IT outsourcing and computer consulting assistance to clients globally.
Technical Response Center Coordinator Position
Progent has a position for an experienced individual for the job of Technical Response Center (TRC) Coordinator working with an innovative technical services business in a dynamic environment. The Technical Response Center Coordinator is to be the initial point of contact for incoming Technical Response Center and Main number phone calls and must project a professional and compassionate demeanor in the initiation of Emergency Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, which includes tasks such as First Service follow up interviews. The Customer Services Administrative Assistant provides a variety of administrative responsibilities for the Director of Customer Services to make sure Progent delivers exceptional customer service.
Market Development Manager Jobs
The Business Development Representative is a senior level sales manager responsible for selling Progent's broad range of IT outsourcing and support offerings and functioning as the front-line client liaison. The Business Development Representative is a member of the executive group, working closely with the CEO and Directors and Managers to ensure that corporate targets are accomplished and that top notch services are delivered to our customers.
Senior Network Consulting Expert, Microsoft Certified Systems Engineer Job
Progent is seeking an experienced, Microsoft-certified support engineer to join Progent's full-time team of consulting experts. Applicant must have communication skills plus network knowledge and must be solutions oriented.
Desktop Engineer Jobs
Progent is looking for a Desktop Support Expert to help Progent customers to support all users of workstation and notebook PCs powered by MS Windows 2K, Windows Vista, and XP platforms. Work in unison with client's management or IT group or under the direction of a Progent Senior Engineer to help the customer's workers.
Senior Remote Support Engineer Jobs
Progent is looking for a Senior Remote Support Engineer to assist a range of Progent's clients to manage and service information systems on-line, using state-of-the-art tools such as Microsoft Windows 2000/2003 and Microsoft's .NET product family.
Senior Online Technical Support Engineer Jobs in Australia
Progent is seeking a Senior Online Network Support Expert in Australia to work with a range of Progent's worldwide clients to manage and repair computer networks by telephone or remote access.
Senior Cisco Consultant Positions
Progent is seeking a Senior Cisco Engineer with Cisco CCIE, CCNP, or CCNA credentials to join Progent's team of experts to assist clients to design, implement, maintain, and troubleshoot small business networks that incorporate Cisco products.
Senior Security Engineer Job
Progent is seeking a Senior Security Engineer with CISSP, CISM, or CISA or similar security certification to work with Progent's staff of experts to offer clients comprehensive security consulting including system security analysis, security testing, security strategy, network monitoring, security architecture, access control systems expertise, operations security, and business continuity planning.
If you want to enquire about any position listed above, you should e-mail your resume to jobs@progent.com. Please include the job codes of the jobs that interest you.
More Information About Opportunities with Us
Career Work for Network Engineers, Computer Service Technicians, Security Experts, and Remote Help Professionals Progent is seeking to find full-time, solutions-oriented Microsoft certified consultants with Microsoft MCSE, MCSA, or MCP certification; Cisco certified network engineers with Cisco CCIE certification; security professionals with CISM or comparable security credentials; and high-end network design consultants with experience in mobile solutions, wireless networking, high availability, disaster recovery, data preservation, and VMware. Progent also seeks employees who can work on Progent's staff of help desk support specialists and remote troubleshooting experts. In addition, Progent is hiring talented managers who can perform productively in Progent's fast-paced, virtual office culture.
By supporting a team of skilled and dedicated consultants, delivering world-class customer care, and offering a competitive results-based pricing model, We have managed to increase our client base dramatically while providing consulting support to hundreds of companies in Northern California and across the United States. An advanced virtual office network, a common knowledge base, and a team approach to problem solving have helped Progent to maintain a skilled staff and a loyal customer base.
If you are a network professional with troubleshooting expertise, teaming with Progent or helping Progent's clients can enhance your knowledge via cooperation with our group of highly supportive, expert engineers. Progent's focus on providing network expertise and computer support to small and midsize organizations will give you the chance to collaborate closely with key players and contribute significantly to the success of exciting companies.
Progent is looking for technical professionals who can show recognized certification in their technical expertise. For example, if you are a Microsoft expert, you must have your Microsoft Certified Systems Engineer credential. In the case of Cisco experts, show us your CCIE or Cisco Certified Network Professional credential. For network security, you should have you Certified Information Systems Security Professional, CISA, Certified Information Security Manager, or one of the other leading security certifications. Of course, Progent is familiar with “paper MCSEs.” Still, the fact that a certificate does not ensure expertise is no reason for not owning one. If you have mastered your stuff, then the majority of these certifications should present no great difficulty. The point is that if you represent yourself to be a professional, then clients deserve to see credentials. We can market your talents, but you need to provide a baseline of certifications for us to market. If you happen to be strongly opposed to the concept of credentials, Progent can understand and honor your position, but you are likely not an appropriate candidate.
Freelance Work for Qualified Application Specialists for Windows, Macintosh, Linux/UNIX, and Sun Solaris Technology For more than two decades, our information technology professionals have offered affordable and successful network support services for companies in Northern California and across the United States. A sophisticated virtual office environment, a common technical knowledge base, and a collaborative approach to problem resolution have helped Progent to build a strong consulting group and quickly grow a loyal customer base.
The Experts Team is our way to offer clients the services of specialized information technology consulting professionals who have in-depth skills and field background in key technologies outside of our primary concentration in system support and security. Experts Team consultants are typically independent contractors and occasionally "moonlighters" who are thoroughly certified by us to collaborate with our staff consultants to provide comprehensive, enterprise-class information technology services to small businesses. We are always expanding our Experts Group to meet the particular requirements of our clients.
Progent's Experts Group currently provides consulting in these areas:
Apple OS networking and applications
Support for Linux, UNIX-based, and Sun systems
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization
Line-of-business and vertical application help
Chief Information Officer, management information analyst, and project management services
Special program development and deployment
Web, eCommerce, EDI, and customer information portal development and integration
SQL support and efficiency help
Management information consulting
Telecommunications systems support
Benefits of becoming a member of Progent's Experts Group include:
By working with Progent, you get to leverage the momentum of our dramatic growth and excellent recognition in the industry. By having a group of skilled and dedicated professionals, offering attentive client support, and practicing a strong, ROI-focused billing model, we have multiplied our customer base during the last several years and Progent currently provides consulting services to hundreds of businesses in California and throughout the U.S.
Progent's experienced marketing team takes care of all aspects of marketing your services and areas of expertise into our quickly expanding customer base, so you expend less time signing up customers and more time generating money.
We will assist in communications between you and our key group of experienced Microsoft and Cisco qualified consultants who act as the gateway to the influential managers among Progent's customers.
Progent's selling and administration groups will take care of the entire selling and engagement process, from lead identification, job approval, customer requirements definition, skills matching, job scoping proposal writing, agreement negotiation and generation. Your exclusive focus is on providing high-level consulting service.
We will gives you access to Progent's advanced virtual office infrastructure, offering convenient conference locations in the San Francisco area, plus data and voice connectivity anywhere in the United States.
You will have access to our vast knowledge base, best practices procedures, library of professional documents, and the shared experience from one of the country's largest independent groups of expert consulting engineers.
We will share partner-only benefits from top vendors including Microsoft and Cisco, including no-cost ordiscounted training classes, on-line connections to special vendor troubleshooting tools and product support resources, and on-line in-house use software for education or sales use.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is not any fee to be part of our Experts Group, but Progent has these requirements for membership:
You need to show a proven track record as a consultant working independently in your field of expertise, including at least a two year history of completed contracting projects and/or have your own active customer base for which you now deliver ongoing support services.
You have to show that you are an expert in your area of concentration, which includes having a long work-related history and strong references, and possess up-to-date manufacturer and/or institutional professional qualifications.
You have to be able to present yourself in a professional way and be self driven and assured in your abilities. You should have excellent communications skills and understand how to operate successfully by yourself or as a member of a group.
You need to be able to explain proper expectations to customers and other Progent team members and you must be able evaluate projects, create project plans, and define realistic work schedules.
Improve Your Skills with the Best Technology and Working with the Top Team of Computer Consultants Progent's productive atmosphere will allow you to become a more capable consulting professional by enhancing your technical knowledge and increasing the loyalty of your customers. Progent delivers on this promise by attracting the best consulting talent for you to operate with, offering a state-of-the-art system architecture, using proprietary software utilities to enable the highest level of support, and by streamlining our operational models for finding and retaining customers.
The main factor that distinguishes Progent from typical network support companies is the high caliber of our support professionals. Out of the scores of consultants who have teamed with Progent, we have recruited the best talent across a broad array of technologies. Whether it’s Microsoft Windows, Cisco switches, corporate security, Macintosh, Linux/UNIX, VMware, or other crucial application, we engage professionals who can help you to be effective on major jobs by combining the collective skills of Progent's team of experts.
To promote the success of our team, we invest heavily in making available the most powerful technology to perform the work efficiently. Progent will leverage technology to an impressive extent and our state-of-the-art virtual office infrastructure allows effortless communications, collaboration, and knowledge exchange with other Progent team members — all from home-based or on-the-road offices. You don’t waste time or lose revenue because of daily drives to a physical office, and any driving you do for in-person client work is based on your time table, not ours. The most attractive benefit is that much of our consulting work can be done remotely, offering maximum efficiency for billable time. In fact, some of our team members do off-site consulting only.
Progent's operations are set up for reacting quickly and efficiently to client needs via information exchange and cooperative problem resolution. Even though Progent's consultants work with a great deal of freedom, dispatching is centralized, client issues and resolutions are meticulously monitored, documented, and organized for convenient retrieval, up-to-date engineer availability is broadcast to streamline group tasks and enable trouble escalation, and customer approval is continually evaluated. We strengthen the sense of cooperation via monthly workgroup conferences and quarterly company-wide events.
Most of our consultants are situated throughout California, but we are building a rapidly expanding group of consulting professionals from across America. Progent's virtual office environment eliminates geographic obstacles that limit the productivity of traditional company models. We enhance the deal by offering a full employee care plan to ensure the physical health and economic security of our employees and their families.
Not only do we have world-class consulting professionals, Progent's marketing and administration groups match the high standards that defines Progent. These top-notch contributors to our success are helping us to target and land the 50-60 new customers we are now engaging every month. Progent lately marked the delivery of support to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also a strong marketing operation.
Having a passion for technical excellence is a key for growth with Progent. A job in consulting will push you to enhance your skills more than you would in any other job in information technology. Being exposed to a continual stream of technical challenges is what keeps consulting interesting. Clients rely on consultants to perform the toughest jobs. Creative tasks, leading-edge deployments, puzzling or entrenched issues, and tricky upgrades are the foundation for our services every day. With us, you will not stagnate or be narrowly defined, as is sadly typical for network professionals in ordinary corporate jobs. You will awake every morning enthusiastic about the challenges ahead.
On the way, you will work with some great people, both by establishing close client contacts and by operating in conjunction with other Progent consultants, where you will learn from and add to their success. Of course, technology is important, but we are a relationship-oriented company from top to bottom. If you don’t have excellent people skills or like working with a varied group of personalities, then we are probably a poor match.
If all this seems right for you, we invite you to contact Progent about our vision of the new paradigm of information technology consulting.
Enjoy Quality of Life Improvements and Technical Success with Our Sophisticated Virtual Office Environment Progent is convinced that a well designed and implemented information system can be a crucial factor for enabling any firm's success, and Progent applies this credo in our corporate network environment. Progent has built a fault-tolerant virtual office network that allows our in-house consultants and certified contractors to offer fast and effective service, cooperate closely on sophisticated projects, and experience career and private maturity by acting as a member of an exciting business culture of self motivation and freedom.
Progent is seeking to find fulltime, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or comparable security credentials; and high-end network design consultants with experience in mobile solutions, wireless connectivity, high availability, disaster recovery, information protection, and VMware. Progent also seeks professionals to join our team of helpdesk support technicians and off-site troubleshooting professionals. Also, We are looking for experienced administrators who can operate effectively in our fast-paced, virtual office environment.
The IT demands of the Microsoft .NET products bundled with Microsoft Small Business Server calls for a computer consultant with hands-on background designing and integrating seamless, comprehensive business network environments. Progent's SBS Server consultants have an average of more than 10 years of experience integrating computer networks based on Microsoft technology. This expertise ensures you results in installing, managing, and repairing network solutions that include the Microsoft Small Business Server 2003 line of servers and applications.
Email Guard from Postini offers constantly updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Management services via Progent’s E-Mail Guard spam filtering and antivirus aggregation program. Progent’s certified email protection consultants can show you how to create an email defense strategy that includes antispam and virus defense technologies and policies.
The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server 2003 requires an IT expert with real-world expertise and broad experience in planning and building effective end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2003 and SBS 2000. This expertise assures you success in deploying, managing, and troubleshooting network solutions based on the SBS suite of servers and applications.
Progent’s Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP 10.0 is a Microsoft accounting package and corporate management solution built, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Great Plains 10.0, the most recent version of Microsoft accounting software in the Great Plains Accounting line, offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Great Plains is easy to install and configure, and with its segmented design you are able to purchase only the functions you currently need, with the ability to add clients and increase capabilities when necessary. Progent’s Microsoft Dynamics GP 10.0 Software support experts can show you how to deploy, customize and manage Microsoft Dynamics Great Plains 10.0 and also older editions of Great Plains including Microsoft Dynamics Great Plains 9.0 and Microsoft Great Plains 8.0.
Progent provides consulting expertise for WatchGuard Firewall/VPN security products such as the Firefox X Core family of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall security product that fits your network protection strategy and fits your computer budget. Progent can also help you to combine WatchGuard Firewall/VPN and SSL VPN products with security technology from other suppliers and provide a convenient source for network help, training, and security consulting.
Years of experience with Microsoft's Exchange technology makes Progent one of the most qualified computer support firms in California for configuring email solutions powered by Exchange 2000 Server. Progent is expert in helping small organizations derive the full advantages of Exchange Server under typical scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-provided or POP3 Email environment, and outsourcing your Exchange Server administration.
Progent can provide voice communications services from AT&T, Broadwing, and Speakeasy. Voice communications services offered through Progent include long distance, toll-free, local, teleconference, Voice Over IP, and wireless. Progent can also show you how to incorporate voice communications services into your IT network and your operations processes so that your company gets all the advantages of the exciting fusion of voice and data solutions. Progent can deliver a full array of VoIP consulting support to offer your business a competitive advantage and a smooth growth path as communications technology evolves.
Progent's Symantec consultants can assist you to support older releases of Symantec Firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to upgrade to more recent technology from Symantec or other vendors. Progent can also enable you to create and execute a complete security strategy that can include Firewall/VPN appliances and utilities, managed security and network protection services, system monitoring software, and documented policies and processes. Progent has the skill to be your one-stop resource for continuing network help, administration, training, and security expertise.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2003. Progent’s support team can help you design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Windows 2000 Server, SQL Server, Microsoft ISA Server 20066, Microsoft BizTalk Server, Microsoft Commerce Server, Microsoft Content Management Server, Small Business Server, Microsoft Exchange Server 2007, Application Center, Microsoft SharePoint Portal Server, Microsoft SharePoint Services, Microsoft Virtual Server 2005, Project Server, and System Center Operations Manager 2007 and 2005.
Progent’s Microsoft-certified experts offer small and midsize companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a common location for your workers or clients to connect to, manage, distribute and manipulate relevant data, documents, and applications and to communicate with one another. It enables quicker and better decisions, more efficient access across groups and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available inside and outside a business network. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they’ve developed in a manner that makes data easy to locate, retrieve and re-use.
When performing IT projects for corporate customers, Progent uses a structured approach based on defined milestones in order to meet budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and expert deployment. All facets are documented to provide a comprehensive description of technical services performed and to help in downstream network support.
