Full-time and Contract Openings at Progent Jobs for EXperienced Network Consultants, Helpdesk Support Technicians, Systems Security Experts, and Application Specialists
One of America's premiere IT consultant firms for small business systems, Progent maintains a full-time team of certified support experts who concentrate on mainstream technologies including:
Microsoft Windows technology
Cisco routers, switches, firewalls, plus Voice over IP and Virtual Private Network solutions
System security expertise
Advanced system architecture
Remote troubleshooting and network management
Progent's Experts Group, which includes freelance consultants certified and coordinated by Progent, provides exceptionally specialized knowledge covering a wide variety of key software areas and networking solutions that include:
Apple OS networking and applications
Expertise for Linux-powered, UNIX-powered, and Sun Solaris systems
MRP, Enterprise Resource Planning, or Customer Relationship Management consulting
Line-of-business and specialized program help
CIO, business analyst, and project logistics services
Custom program design and integration
Web site, eCommerce, EDI, and customer information portal design and integration
Database support and performance help
Business intelligence expertise
Telecommunications architecture consulting
Innovative structures for acquiring customers, providing support, nurturing an efficient working environment, and providing highly competitive profit sharing have enabled Progent to be among the fastest expanding and most well respected Microsoft Gold Partners consulting companies in the United States and to build a worldwide organization for providing remote IT service. If you are an accredited computer technician or network consultant with a drive for a customer success and strong people skills, consulting professionals should consider Progent an opportunity for increasing your technical knowledge, developing a more independent career, and achieving economic security.
Find Out More Details About Working with Progent
Follow these links to find out more information about Progent's job openings, business philosophy, work environment, compensation model, and benefits:
Consulting Jobs at Progent
We are seeking a variety of on-staff employees including solutions-driven Microsoft MCSE and MCP computer engineers; network experts who have CCIE certification; and consultants for advanced system design with experience in mobile access, wireless networking, high-availability environments, disaster recovery planning, data preservation, and VMware technology. We are also seeking workstation support experts, remote service professionals, and CISSP or CISA accredited security professionals. Progent is also seeking experienced managers able to perform effectively in our high-growth, virtual office model. Find out more details about staff professional services work at Progent by going to Consulting Positions at Progent.
Contracting Opportunities at Progent
Progent contracts freelance professionals who have specialized expertise and field experience in crucial IT areas beyond our main technical focus. Our Experts Group hires freelance consultants who offer consulting and development support for strategic applications that include MRP, Enterprise Resource Planning, or CRM; have in-depth expertise with non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class help in technologies like telecommunications, web site development, EDI, web commerce, or dbm programming. Independent consultants certified by us cooperate with our in-house engineers to deliver end-to-end IT services for small and midsize business networks. In order to find out more details about contracting jobs with Progent's Experts Consulting Group, visit Freelance Work with Progent.
Reasons That Progent Is Unique
We have managed to attract the top professional talent by being different. Providing an innovative blend of entrepreneurial spirit, dedication to customer success, use of state-of-the-art technology, plus an independent work structure that accommodates quality-of-life options for Progent's team members, Progent creates a dynamic setting for select individuals who posses a desire for quickly improving their professional abilities to deliver real-world solutions for a variety of organizations and technical environments. Find out additional details concerning reasons we are exceptional by going to How Progent Is Different.
Progent's Virtual Office Infrastructure
Progent's virtual office environment uses advanced technologies that enable off-site support, wireless communication, convenient access to Progent's knowledge bases, and instant collaboration with talented colleagues to help you to deal with business-critical IT problems. Our virtual office setting frees you to concentrate on delivering IT solutions rather than dealing with traffic and helps you establish successful customer relationships by permitting you to come up with fast, viable, and cost-effective solutions. To learn additional information about Progent's virtual office business model, refer to Progent virtual Office Business Model.
Compensation and Benefits
Our compensation model is based on revenue sharing. What you earn is wholly tied to the revenue you generate. Consultants have the option of concentrating on quality of life and choosing to consult at a more relaxed pace, utilizing our flexible schedule to make time for individual pursuits, or you can take advantage of the chance to earn considerable income through hard effort and lots of hours. Progent also provides full family health care insurance plus numerous other benefits. Learn additional information about our compensation model and benefit packages by visiting Progent Compensation and Benefit Packages.
Employment at Progent Q&A
For answers to common enquiries about becoming a consultant at Progent, see Employment at Progent Q&A.
Here is a list of our available job opportunities:
Code
Job Description
A09
Operations Administrator Position
Progent is seeking a motivated person for the home-office position of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling A/P and asset management responsibilities for a small, quickly growing company.
Information Technology Hiring Manager Job
Progent is seeking an experienced administrative executive responsible for recruiting IT experts to work with Progent's group of computer support engineers who provide information technology outsourcing and computer support services to clients worldwide.
Technical Response Center Coordinator Position
Progent is hiring a talented individual for the position of Technical Response Center (TRC) Coordinator working with an innovative technical services business in a dynamic environment. The TRC Coordinator is to be the first point of contact for incoming Technical Response Center and Main number phone calls and must present a professional and sympathetic attitude in the initiation of Emergency Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant assists the Director of Customer Services in the routine operations of Progent’s Customer Care initiatives, including duties such as First Service follow up interviews. The Customer Services Administrative Assistant provides an assortment of administrative responsibilities for the Director of Customer Services to make sure Progent delivers exceptional client service.
Business Development Manager Positions
The Business Development Representative is a senior level sales executive charged with selling Progent's wide array of network outsourcing and consulting services and acting as the primary client liaison. The Business Development Representative is a member of the executive group, working in sync with the President and Directors and Managers to ensure that business goals are accomplished and that quality services are delivered to our clients.
Senior IT Consultant, MCSE Job
Progent is looking for a proven, Microsoft-certified support professional to join Progent's full-time team of consulting professionals. You must have communication skills as well as IT expertise and must be success oriented.
Desktop Engineer Jobs
Progent is seeking a Desktop Engineer to assist Progent clients to provide service to all users of desktop and notebook computers powered by Microsoft Windows 2000, Vista, and XP platforms. Work closely with customer's management or IT staff or under the direction of a Progent Senior Consultant to help the client’s end users.
Senior Remote Support Engineer Job
Progent is looking for a Senior Remote Support Specialist to help a range of small business customers to maintain and service IT networks off-site, utilizing state-of-the-art technology such as MS Windows 2000/2003 and Microsoft's .NET product family.
Senior Remote Network Support Expert Positions in Australia
Progent is seeking a Senior Remote Support Expert in Australia to help a range of Progent's international customers to maintain and service information systems by phone or online connections.
Certified Cisco Consultant Positions
Progent is looking for a Certified Cisco Engineer with Cisco CCIE, CCNP, or CCNA certification to join Progent's team of experts to assist customers to plan, implement, maintain, and troubleshoot IT networks based on Cisco products.
Senior Security Engineer Job
Progent is seeking a Senior Security Engineer with CISSP or equivalent security credentials to work with Progent's team of experts to provide small businesses comprehensive security services such as system security analysis, security testing, security strategy, network monitoring, security architecture, access control solutions expertise, business processes security, and disaster recovery planning.
If you wish to enquire about any position listed above, you should e-mail your background information to jobs@progent.com. Be sure to include the code numbers of the jobs of interest.
Details Concerning Jobs with Us
Staff Work for Network Engineers, Desktop Service Specialists, Security Experts, and Remote Support Technicians Progent is seeking to find full-time, solutions-driven Microsoft accredited engineers with Microsoft MCSE credentials; Cisco accredited system engineers with CCIE credentials; security professionals with CISM or comparable security credentials; and high-end network architecture experts with a background in mobile access, wireless connectivity, high availability, disaster recovery, data preservation, and virtual servers. Progent also seeks employees to work on our staff of help desk service specialists and remote support experts. In addition, Progent is looking for talented managers able to perform effectively in Progent's fast-paced, virtual office environment.
By supporting a team of talented and motivated consultants, delivering world-class customer services, and following a strong results-based fee structure, Progent has been able to expand our client list dramatically while delivering consulting services to numerous businesses in the San Francisco area and across the United States. An advanced virtual office network, a shared knowledge base, and a team approach to problem resolution have allowed Progent to maintain a talented consulting team and a loyal client list.
For a network consultant with troubleshooting experience, joining Progent or working for our customers can expand your skills via interaction with Progent's group of highly supportive, talented engineers. Our commitment to delivering network expertise and technical support to small and midsize companies will offer you the opportunity to collaborate intimately with decision makers and contribute significantly to the growth of dynamic companies.
Progent is looking for technical professionals that have recognized credentials related to their technical focus. For example, if you are a Microsoft expert, you should have your Microsoft MCSE credential. For Cisco experts, show us your CCIE or Cisco Certified Network Professional certificate. For security, you should have you CISSP, CISA, CISM, or one of the other leading security credentials. Naturally, Progent is familiar with "paper experts". Nevertheless, the fact that a credential does not ensure excellence is no justification for not owning one. If you have mastered your field, then most of those certifications should be no great difficulty. The point is that if you call yourself an expert, then customers expect certifications. We can broadcast your talents, but you need to provide standard credentials for Progent to work with. In case you happen to be adamantly against the idea of certifications, Progent can understand and respect your position, but you are likely not a good fit.
Contract Jobs for Certified Application Specialists for Windows, Macintosh, Linux-based, and Sun Solaris Technology For over 20 years, our consulting professionals have offered affordable and effective computer consulting services for small businesses in the San Francisco Bay Area and across the U.S.. An advanced virtual office environment, a common support database, and a collaborative philosophy for problem solving have helped Progent to build a strong in-house team and dramatically expand a loyal client base.
The Experts Team is our way to provide customers the services of specialized information technology consulting professionals who have advanced skills and field experience in key technologies beyond our core concentration in network infrastructure and security. Experts Team members are often freelance engineers and occasionally "moonlighters" who have been thoroughly certified by us to work closely with our in-house engineers to provide end-to-end, world-class information technology solutions to small companies. We are continually enhancing the Experts Team in order to meet the particular needs of our clients.
Progent's Experts Group currently provides consulting in these areas:
Macintosh integration and applications
Consulting for Linux, UNIX, and Sun Solaris environments
Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise
Mission-critical and vertical application support
Chief Information Officer, business analyst, and project logistics services
Custom applications development and deployment
Web, eCommerce, Electronic Data Interchange, and customer information portal development and integration
DBM management and efficiency help
Management intelligence expertise
Telecom architecture support
Benefits of being part of Progent's Experts Team include:
By associating with Progent, you can benefit from the momentum of our explosive growth and excellent reputation in the marketplace. By having a group of talented and committed professionals, providing attentive client care, and practicing a proven, value-focused billing model, Progent has multiplied our customer base over the past few years and Progent currently delivers consulting support to hundreds of companies in California and across the U.S.
Our veteran marketing staff takes care of all facets of marketing your skills and areas of knowledge into our quickly expanding customer base, so you spend less effort signing up clients and extra time generating money.
We will facilitate relationship building between you and Progent's core group of experienced Microsoft and Cisco qualified consultants who are the conduit to the key executives among our customers.
Our selling and operations teams will manage the entire sales and engagement cycle, from lead identification, job qualification, customer requirements description, capabilities matching, job analysis proposal generation, contract negotiation and generation. Your entire focus stays with providing high-level consulting expertise.
We will gives you access to Progent's sophisticated virtual office infrastructure, offering convenient meeting/work locations throughout Northern California, and Internet and telecomm access anywhere in the United States.
You will have access to our extensive knowledge base, best practices procedures, abundance of template-deliverable documents, and the aggregate experience from one of Northern California's largest independent groups of experienced information technology engineers.
Progent will share partner-only benefits from top vendors such as Microsoft and Cisco, including no-cost ordiscounted educational seminars, on-line connections to special vendor troubleshooting utilities and technical maintenance resources, and downloadable internal use programs for education and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no charge to be a member of Progent's Experts Group, but Progent has the following qualifications for membership:
You need to show a strong background as a consultant working on your own in your area of expertise, including at least a two year record of completed consulting projects and/or have your own active customer base for which you now deliver continuing support activity.
You must show that you are an expert in your field of concentration, including having an extensive task-relevant history and strong references, and have current manufacturer or institutional professional certifications.
You must be able to carry yourself in a professional manner and be self motivated and assured in your abilities. You must have excellent communications skills and understand how to operate successfully alone or as a member of a group.
You have to be able to articulate proper expectations to customers and other Progent team members and you must be able evaluate tasks, produce task plans, and estimate realistic time lines.
Improve Your Abilities with the Best Technology and Working with the Top Group of Computer Engineers Progent's business climate will allow you to become a more capable consulting professional by improving your information technology knowledge and increasing the loyalty of your customers. Progent makes good on this commitment by recruiting the best consulting experts for you to work with, providing a state-of-the-art system infrastructure, using proprietary software tools to deliver the maximum quality of support, and by optimizing our operational models for attracting and retaining clients.
The decisive factor that differentiates Progent from ordinary network support firms is the high caliber of our service staff. Among the 50 or so consultants who have joined Progent, we have recruited top talent covering a broad array of technologies. Be it Microsoft Windows, Cisco switches, network security, Apple, Linux, virtual servers, or other crucial technologies, we deploy professionals who can enable you to be successful on larger jobs by leveraging the aggregate skills of Progent's team of experts.
To promote the productivity of our team, we invest significantly in making available the most powerful tools to perform the job properly. Progent will leverage technology to an impressive extent and our state-of-the-art virtual office environment allows seamless communications, collaboration, and knowledge sharing with fellow Progent team members — all from home-based or mobile offices. Consultants don’t throw away time or forfeit revenue with regular drives to a conventional office, and all travel you do for on-site client work is determined by your schedule, not ours. The most attractive part is that much of our support work can be performed off-site, offering 100% efficiency for income-producing time. In practice, some of our staff do off-site support exclusively.
Our operations are set up for reacting quickly and efficiently to customer requirements through knowledge exchange and collaborative problem resolution. Even though our engineers work with a high level of freedom, resource allocation is unified, customer problems and solutions are carefully monitored, documented, and organized for convenient reference, current consultant availability is published to streamline group tasks and simplify trouble escalation, and customer satisfaction is always evaluated. We reinforce the sense of cooperation through periodic team meetings and quarterly company-wide events.
Most of our team is located across Northern California, however we are attracting a quickly expanding team of network professionals throughout the U.S. Our virtual office environment eliminates regional obstacles that limit the productivity of conventional company structures. We enhance the package by providing a full benefit plan to ensure the physical health and financial welfare of our employees and their families.
Not only do we have awesome consultants, Progent's marketing and operations teams match the excellence that defines Progent. These high-performance contributors to Progent’s success are helping us to identify and land the 50-60 new customers we are currently engaging each month. We recently marked the providing of services to our 1,000th customer. Just type “Cisco consultants” or “Microsoft consultants” into Google to see for yourself why Progent is also an effective marketing operation.
Possessing a commitment to technical proficiency is a cornerstone for success with us. A job in consulting will push you to learn more than you would in any other position in network technology. Being confronted by a continual series of technical challenges is what makes professional support interesting. Clients rely on consultants to perform the “hard stuff.” Innovative projects, advanced implementations, vexing or entrenched problems, and difficult upgrades are the basis for our services every day. With us, you will not stall or be narrowly defined, as is all too typical for network professionals in traditional corporate roles. You will awake every morning excited about the opportunities to come.
Along the way, you will work with some wonderful people, both by building close client relationships and by operating in conjunction with other Progent consultants, where you will benefit from and add to their success. Yes, technology is important, but we are a relationship-oriented organization through and through. If you do not have excellent communications skills or like cooperating with a diverse group of personalities, then Progent is probably a poor match.
If this seems right for you, we urge you to talk to us about our vision of the new paradigm of information technology consulting.
Enjoy Lifestyle Improvements and Professional Success with Progent's Sophisticated Virtual Office Infrastructure Progent is convinced that a well designed and implemented network is a pivotal piece for enabling any firm's success, and Progent follows this credo in our corporate system infrastructure. We have built a non-stop virtual office infrastructure that allows our staff engineers and authorized contractors to offer rapid and efficient service, cooperate closely on sophisticated projects, and gain from professional and private maturity by being part of an exciting company culture of personal drive and independence.
Progent's Microsoft and Cisco qualified IT consultants can provide a wide range of knowledge covering the core network technologies needed by small company IT systems. Progent's main services include network configuration, Microsoft Exchange help, data protection support, and Help Desk outsourcing. Progent's Application Experts Team offers professional consulting support in special application fields such as ERP, MRP, custom financial systems, Customer Relationship Management, Microsoft CRM, Microsoft Project, Word, and Excel. Progent can also provide small businesses with part-time CIO services.
Progent’s Cisco VoIP consultants offer experienced evaluation, integration and troubleshooting help for Cisco VoIP technology. Cisco Architecture for Voice Video and Integrated Data platform supplies the foundation and tools for building a seamless converged system that can handle voice, video, and data traffic at the same time. AVVID offers this functionality while preserving a high level of system uptime, QoS, and security. Key advantages of IP communications solutions based on Cisco AVVID VoIP architecture include a versatile, open migration strategy that allows you to choose IP Communications products that address your existing requirements, while offering a smooth path for speeding up IP adoption, Quality of Service structures that help deliver optimal voice quality through tight control of delay, loss and jitter, and system administration products that support system administration, operations, repair, configuring, fault monitoring, and element management. Progent’s Cisco-certified technology consultants can help you implement a robust Voice over IP phone system based on Cisco IP PBX and Cisco IP Telephony products. Progent’s Voice over IP consultants can help you pick and install Cisco software appropriate for your small or medium size organization, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
MS Dynamics GP 10.0 accounting is a full-featured business management and analytics solution that unifies data and operations across your business, interfaces seamlessly with other solutions, and brings together employees, clients and vendors regardless of time or location. Designed for small to mid-size businesses, Great Plains 10.0 delivers capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can help you set up and maintain a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP Release 10.0.
Progent's Linux consulting experts provide small and mid-size businesses and software developers help with administering and maintaining Linux computers that coexist with Microsoft-based technology. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise offers you an easy one-stop consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Les Kent has a 25-year history of effective network integration, business administration, sales, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a system architect, software developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and global corporations.
Progent can supply small businesses with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible IT products to enhance business operations so they align more closely with your corporate objectives. Your company can create and implement a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
If you have a small business information system with 10 to 50 desktop clients, Progent's computer outsourcing services save your business from over-reliance on an individual independent service provider while giving you cost-effective and reliable access to high-quality technical support. By delivering network consulting help when you need it, providing specialized knowledge for critical applications, offering value-added support such as automated server monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the productivity of your small business information system. Progent is the smart way for small organizations to create and support a robust and secure information network and to have quick access to the experienced support ordinarily available only to enterprises who are able to support a sizeable in-house IT organization.
Progent's CISM-certified security staff can show you how to secure your Apple Mac network through expert services including running security audits, clean up after virus and denial of service attacks, setting up firewalls, integrating safe off-site and mobile connectivity, installing monitoring software for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy appropriate for the particular objectives of your business information system.
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up appointments, and invite people to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
Progent can provide small businesses in the San Francisco Bay Area and major locations nationwide with a Microsoft Excel specialist who can show you how to design powerful Excel solutions or offer individual coaching in the latest capabilities of MS Excel 2007. Progent's Microsoft and Cisco certified consultants can help your business build and maintain a secure, robust information system foundation to support your Microsoft Excel applications.
Small to middle size companies can now get all the advantages of MOM and also have fast access to Progent’s Microsoft and Cisco qualified IT support experts. With Progent's economically priced network support programs, mid-size businesses can select a simple MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in MOM 2005 and MOM 2000 to provide small business networks enterprise-class availability, protection and performance.
Progent is a pioneer in cost-effectively delivering world-class IT help to small companies. Progent's success in handling the network support requirements of the chronically underserved small business market is the cumulative result of key technical and operational innovations that have removed a great deal of the traditional costs out of administering IT support, added unprecedented technical skill into the support mechanism, and dramatically streamlined the repair cycle.
