Full-time and Contract Work with Progent Jobs for Talented Network Consultants, Computer Support Technicians, CISSP Certified Consultants, and Application Developers
Among America's top IT consultant firms for small business networks, Progent manages a large staff of certified support professionals who focus on mainstream IT areas including:
Microsoft Windows products
Cisco Integrated Services Routers, switches, firewalls, plus VoIP and VPN solutions
System security consulting
Sophisticated connectivity infrastructures
Off-site IT support and system management
Our Experts Team, which contracts independent experts certified and managed by Progent, offers highly refined skills covering a wide range of vital business applications and network solutions that include:
Apple OS integration and programs
Expertise for Linux-powered, UNIX, and Sun Solaris environments
MRP, Enterprise Resource Planning, or Customer Relationship Management customization
Mission-critical and vertical application support
Chief Information Officer, business analyst, and project management services
Special program design and deployment
Web, electronic business, EDI, and client portal design and integration
DBM support and performance consulting
Business information expertise
Telecom architecture support
Innovative structures for acquiring clients, delivering support, creating an efficient working environment, and providing highly competitive compensation and benefits have enabled Progent to become among the fastest growing and best recognized Microsoft Gold Partners consultant companies in America and to build an international organization for delivering remote IT support. If you are an accredited computer support professional or network consultant with a drive for a customer service and excellent people skills, you will find in Progent a chance for adding to your technical knowledge, developing a more independent career, and attaining economic success.
Find Out More Information About Working with Progent
Check out these links to find out additional information concerning Progent's job openings, business culture, operational conditions, profit sharing structure, and benefits packages:
Full-time Jobs at Progent
We are hiring a variety of full-time employees including motivated Microsoft MCSE network consultants; system experts who have Cisco CCIE or CCNP credentials; and consultants for fault-tolerant system design with experience in mobile access, wireless integration, non-stop environments, disaster recovery planning, data protection, and server virtualization. Progent is also hiring desktop support technicians, off-site troubleshooting specialists, and CISA accredited security consultants. We are also seeking veteran managers and administrators able to operate effectively in our high-growth, virtual office environment. Learn additional information about staff professional services positions at Progent by visiting Consulting Careers at Progent.
Contract Opportunities at Progent
Progent works with freelance consultants with proven expertise and field experience in high-demand IT topics beyond our main technical focus. Progent's Experts Team hires freelance consultants who offer consulting and development services for strategic applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with popular platforms such as Linux, Apple OS, or Sun, or can provide world-class skills in areas such as telecommunications, web design, EDI, web commerce, or database management. Independent consultants qualified by us cooperate with our in-house engineers to deliver comprehensive solutions for small business networks. If you want to learn more information about freelance jobs with our Experts Team, visit Contracting Work at Progent.
How Progent Is Different
Progent has been able to attract the top consulting talent by being unique. With an innovative blend of entrepreneurial drive, insistence on client success, utilization of advanced technical tools, and an independent work structure that accommodates life-style options for our consulting team, Progent offers a stimulating environment for talented individuals who have a drive for quickly enhancing their technical abilities to create concrete benefits for a range of organizations and technical environments. Learn more details about how we are unique by visiting How We Are Different.
Progent's Virtual Office Work Environment
Our virtual office network utilizes advanced technical tools that enable off-site access, wireless connectivity, easy availability of our knowledge bases, and instant cooperation with talented colleagues to allow you to solve business-critical network issues. Progent's virtual office environment frees you to focus on delivering IT solutions rather than dealing with traffic and helps you establish successful customer relationships by enabling you to provide fast, viable, and cost-effective solutions. To learn additional details concerning Progent's virtual office work environment, go to Progent virtual Office Network.
Compensation Model and Benefit Packages
Our compensation is based on revenue sharing. What you make is wholly tied to what you generate. You have the option of focusing on quality of life and choosing to consult at an easy pace, utilizing Progent's flexible structure to follow individual pursuits, or you can take advantage of the chance to earn significant income by persistent effort and long consulting time. Progent also provides complete family health care insurance as well as numerous other benefits. Learn additional information concerning our compensation and benefit packages by visiting Progent Compensation Model and Benefit Programs.
Consulting at Progent Q&A
To see answers to common enquiries about becoming employed by Progent, see Jobs at Progent Q&A.
This is a list of some present job openings:
Code
Job Description
A09
Operations Administrator Job
Progent is seeking a motivated person for the home-office role of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in handling expense and asset management functions for a small, rapidly expanding business.
Information Technology Hiring Manager Job
Progent is seeking an experienced administrative executive responsible for recruiting consultants to work with Progent's team of network support engineers who provide information technology outsourcing and computer support services to customers globally.
Technical Response Center Coordinator Job
Progent is looking for an experienced individual for the position of Technical Response Center (TRC) Coordinator working with a creative high tech business in a dynamic environment. The TRC Coordinator is to be the initial point of contact for incoming TRC and Main number phone calls and must project a professional and sympathetic attitude in the initiation of Urgent Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the day-to-day operations of Progent’s Customer Care initiatives, including duties such as First Service follow up calls. The Customer Services Administrative Assistant carries out a variety of administrative responsibilities for the Director of Customer Services to ensure Progent provides exceptional client service.
Business Development Manager Job
The Business Development Representative is a senior level sales manager charged with selling Progent's wide array of IT outsourcing and consulting services and functioning as the primary client interface. The Business Development Representative is a key part of the management team, operating closely with the President and Directors and Managers to ensure that business goals are met and that top notch services are delivered to Progent's clients.
Senior Network Consulting Expert, MCSE Positions
Progent is seeking an experienced, Microsoft-certified support engineer to join Progent's internal team of consulting professionals. You must have people skills plus network expertise and must be success oriented.
Desktop Engineer Positions
Progent is looking for a Desktop Support Expert to help Progent clients to support all users of workstation and notebook computers based on MS Windows 2000, Vista, and XP platforms. Work collaboratively with customer's management or IT organization or under the supervision of a Progent Senior Consultant to help the customer's employees.
Senior Remote Support Engineer Positions
Progent is looking for a Senior Remote Support Engineer to assist a range of small business clients to maintain and service IT systems on-line, utilizing state-of-the-art technology including MS Windows 2K/2003 and the MS .NET product family.
Senior Online Network Support Engineer Jobs in Australia
Progent is seeking a Senior Online Support Engineer in Australia to help a range of Progent's worldwide customers to manage and troubleshoot IT networks by phone or online access.
Certified Cisco Consultant Job
Progent is looking for a Senior Cisco Consultant with Cisco CCIE credentials to join Progent's team of experts to help customers to plan, integrate, maintain, and troubleshoot small business networks that incorporate Cisco products.
Senior Security Consultant Jobs
Progent is looking for a Senior Security Engineer with CISM or equivalent security credentials to join Progent's staff of experts to offer clients comprehensive security consulting such as network security evaluation, penetration testing, security strategy, remote monitoring, security architecture, access control solutions expertise, business processes security, and business continuity planning.
If you wish to ask about any position listed above, please send your background information to jobs@progent.com. Please state the code numbers of the jobs that interest you.
Details Concerning Work with Us
Career Jobs for Network Engineers, Computer Service Specialists, Security Consultants, and Remote Support Professionals Progent is seeking to hire staff-level, results-driven Microsoft accredited consultants with MCSE or MCP credentials; Cisco certified network consultants with Cisco CCIE credentials; security professionals who have CISSP or comparable security credentials; and high-end system design consultants with experience in mobile solutions, wireless connectivity, fault tolerance, disaster recovery, data preservation, and virtual servers. Progent also seeks employees who can join Progent's staff of desktop support specialists and remote troubleshooting professionals. In addition, Progent is hiring talented managers who can perform productively in our high-growth, virtual office environment.
By maintaining a team of talented and dedicated professionals, providing attentive client care, and following a strong results-based fee structure, We have managed to expand our client base rapidly while delivering professional services to hundreds of businesses in the San Francisco area and throughout the U.S.. An advanced virtual office environment, a shared information database, and a team strategy for problem resolution have allowed Progent to maintain a skilled consulting team and a loyal customer base.
For an information technology professional with troubleshooting experience, joining Progent or working for our customers will enhance your skills via cooperation with our staff of mutually supportive, talented engineers. Progent's focus on delivering network consulting and computer support to small and midsize companies will give you the chance to collaborate intimately with decision makers and add significantly to the growth of exciting businesses.
Progent is looking for technical professionals who have recognized credentials in their technical focus. For example, if you are a Microsoft consultant, you should have earned your MCSE credential. In the case of Cisco experts, have your CCIE or CCNP credential. For security, you should have earned you CISSP, CISA, Certified Information Security Manager, or other top security credentials. Naturally, Progent is familiar with “paper MCSEs.” Still, the fact that a credential does not guarantee excellence is no reason for not earning one. If you know your field, then the majority of those tests should present no great difficulty. The bottom line is that if you are an expert, then clients expect certifications. We will promote your skills, but you need to have standard credentials for Progent to market. In case you happen to be strongly against the concept of credentials, we can sympathize with and respect your position, but you are likely not a good fit.
Contract Work for Qualified Application Specialists for Windows, Macintosh, Linux, and Sun Solaris Technology For more than 20 years, our consulting engineers have offered affordable and effective network consulting services for companies in Northern California and across the United States. A sophisticated virtual office environment, a shared support database, and a team approach to problem resolution have helped Progent to build a talented in-house team and quickly expand a satisfied client base.
The Experts Team is Progent's way to provide customers the help of expert information technology consulting professionals who have advanced knowledge and field experience in key technologies outside of our primary focus in network infrastructure and security. Experts Team consultants are often freelance engineers and sometimes "moonlighters" who have been thoroughly qualified by Progent to work closely with Progent's in-house engineers to provide end-to-end, world-class network solutions to small businesses. Progent is continually expanding the Experts Team in order to meet the particular needs of our customer base.
Our Experts Team now provides support in these technologies:
Apple OS networking and programs
Consulting for Linux-based, UNIX-powered, and Sun Solaris environments
MRP, Enterprise Resource Planning, or CRM expertise
Strategic and vertical application help
CIO, business analyst, and project logistics services
Special applications development and integration
Web, eCommerce, EDI, and client information portal design and integration
Database management and efficiency help
Business intelligence expertise
Telecommunications architecture support
Advantages of becoming part of Progent's Experts Team include:
By associating with Progent, you get to benefit from the impact of our explosive expansion and excellent recognition in the industry. By maintaining a group of talented and dedicated consultants, offering attentive customer care, and following a strong, value-focused billing structure, we have multiplied our clientele over the past several years and Progent currently delivers professoinal support to hundreds of businesses in Northern California and throughout the United States.
Our veteran marketing team handles all aspects of promoting your skills and technical knowledge into our rapidly expanding customer base, so you expend less time signing up customers and extra time making money.
Progent will facilitate relationship building between you and Progent's key group of experienced Microsoft and Cisco certified engineers who are the conduit to the key executives among Progent's clients.
Progent's selling and operations teams will take care of the complete sales and contracting process, from lead generation, project approval, client needs description, capabilities matching, project analysis proposal writing, agreement negotiation and execution. Your exclusive focus stays with providing top-quality consulting expertise.
We will gives you access to our sophisticated virtual office environment, including professional meeting/work sites in Northern California, as well as Internet and telecomm access anywhere in the United States.
You will have the benefit of our extensive database, best practices procedures, library of template-deliverable publications, and the aggregate experience from one of the country's largest pool of experienced information technology professionals.
We will share partner-only benefits from leading vendors including Microsoft and Cisco, including no-cost orlow-cost educational seminars, web access to restricted vendor support utilities and technical maintenance resources, and downloadable internal use software for training and/or demonstration purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no cost to be part of Progent's Experts Team, but we do have these requirements to join:
You must have a proven track record as a consulting professional working on your own in your area of specialization, including at least a two year record of completed contracting projects and/or have your own active customer base to which you now provide continuing consulting services.
You must show that you have expertise in your area of specialization, which includes showing an extensive task-relevant record and excellent references, and have up-to-date vendor and/or institutional professional certifications.
You must be able to carry yourself in a professional way and be self driven and confident in your abilities. You need to have strong people skills and be able to work efficiently by yourself or as a member of a team.
You need to know how to articulate realistic goals to customers and fellow Progent team members and you should be able scope out projects, create project plans, and define reasonable time lines.
Enhance Your Abilities with Advanced Technology and Joining the Top Team of Network Consultants Progent's work environment will allow you to become a better consultant by enhancing your information technology knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by recruiting the top consulting experts for you to work with, offering an advanced network and communications architecture, using specialized software utilities to deliver the maximum level of service, and by optimizing proven business structures for attracting and retaining customers.
The most important factor that differentiates Progent from most network support companies is the excellence of our service staff. Among the scores of consultants who have teamed with Progent, we have assembled the best expertise covering a broad array of technical areas. Whether it’s Microsoft Windows, Cisco firewalls, network security, Apple, Linux, VMware, or other crucial application, we engage experts who can enable you to be effective on major projects by combining the aggregate experience of Progent's team of professionals.
To promote the productivity of our consultants, we invest significantly in providing the best tools to do the work efficiently. We will leverage technology to an impressive degree and our advanced virtual office infrastructure allows effortless communications, collaboration, and knowledge exchange with fellow Progent consultants — entirely from at-home or mobile offices. You don’t waste time or lose income because of regular drives to a conventional office building, and any travel you do for in-person customer jobs is determined by your own time table, not ours. The best benefit is that much of our support work can be performed remotely, offering 100% efficiency for income-producing hours. In fact, some of our team members do off-site consulting exclusively.
Progent's operations are geared towards reacting rapidly and efficiently to customer needs via knowledge sharing and collaborative problem resolution. Even though Progent's engineers work with a great deal of independence, dispatching is unified, client problems and resolutions are carefully monitored, recorded, and organized for convenient reference, up-to-date consultant schedules are broadcast to streamline group projects and enable problem escalation, and customer approval is always monitored. We strengthen the sense of connection via periodic workgroup conferences and regular corporate events.
The majority of Progent's team is situated throughout Northern California, but we are attracting a quickly expanding team of consulting experts throughout America. Our virtual office infrastructure eliminates geographic boundaries that restrict the productivity of conventional company models. We enhance the deal by offering a full employee care program to ensure the physical health and economic security of our employees and their families.
Not only do we have awesome consulting professionals, our sales and administration groups match the excellence that characterizes Progent. These top-notch factors behind Progent’s success are enabling us to identify and land the scores of new customers we are currently acquiring every month. Progent recently celebrated the delivery of support to our 1,000th client. Try typing “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also an effective sales organization.
Having a commitment to technical excellence is a key for success with us. A career in consulting will push you to learn more than is possible in any other job in information technology. Being exposed to a steady series of network challenges is what keeps professional support interesting. Clients choose a consultant to perform the “hard stuff.” Creative tasks, advanced implementations, vexing or entrenched problems, and difficult migrations are the foundation for what we do daily. At Progent, you will not stall or be pigeonholed, as is all too common for network engineers in traditional corporate roles. You will wake up every day excited about the opportunities ahead.
On the way, you will work with some wonderful people, both by establishing close client relationships and by operating in conjunction with other Progent consultants, where you will learn from and contribute to their success. Yes, technology is vital, but we are a relationship-focused organization through and through. If you don’t have excellent communications skills or enjoy working with a diverse group of personalities, then Progent is in all likelihood a poor match.
If all this seems good to you, we invite you to contact us about our view of the new paradigm of network consulting.
Get Lifestyle Improvements and Technical Success with Progent's Advanced Virtual Office Environment Progent is convinced that a carefully designed and implemented network can be a pivotal piece for enabling a company's growth, and we follow this philosophy in our corporate system environment. We have created a non-stop virtual office infrastructure that allows Progent's in-house consultants and authorized contractors to offer rapid and effective support, cooperate closely on complex jobs, and experience career and personal growth by being a member of a dynamic company culture of personal drive and freedom.
Progent’s computer outsourcing support offerings for small businesses feature planning Server 2003, .NET, and Microsoft BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site troubleshooting, resolving stubborn IT issues, and producing a company-wide security strategy. Progent can show you how to enhance network availability and throughput via fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also provides special project help for large-scale upgrades and can assist with needs definition, product identification, BOM development, sourcing selection, procurement coordination, and full documentation. Progent’s computer outsourcing service also features training for office productivity packages such as Microsoft Office.
Cisco's network security and remote access products for small companies represent a complete range of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet wireless products, and additional Cisco security technologies that fit best with your company objectives.
For small businesses considering Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
Microsoft Windows Enterprise Directory requires extensive practical experience to integrate efficiently across a large corporation. Progent’s Microsoft certified engineers are skilled in planning, integrating, and supporting sophisticated Enterprise Active Directory projects. Progent’s areas of proven competence with Windows 2003 AD include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta software configuration objects in production Active Directory environments, and fixing unsuccessful configurations of Active Directory and AD-associated applications.
Progent’s experienced Cisco IT security consultants offer expert PIX and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls provide advanced protection, performance, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform,eliminating possible OS-specific security holes.
Progent's work environment will allow you to become a better consulting professional by improving your technical skills and increasing the loyalty of your clients. Progent makes good on this commitment by recruiting the best professional experts for you to work with, providing an advanced network and communications infrastructure, running specialized software tools to deliver the maximum quality of support, and by streamlining proven business structures for attracting and maintaining customers.
Progent has developed a comprehensive support reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or small service firms who offer scant documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support reports sent by each consultant to every client. The discipline of documenting and organizing support records allows more effective support and avoids a variety of common problems such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
The global leader in IP connectivity, Cisco Systems offers the most comprehensive range of products and technologies for enabling ISPs to deliver protected, scalable, value-added voice, video, and data services. Progent's Cisco-qualified IT professionals have experience serving the special needs of Internet Service Providers by helping Internet Service Providers to design, implement, and manage fault-tolerant, scalable connectivity solutions appropriate for shared public networks.
Progent practices information transfer from Progent's consultants to customers. By educating customers to resolve technical issues that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent has few competitors. Small businesses who work with trusted independent consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more robust, secure, and productive.
