Full-time and Subcontract Opportunities with Progent Jobs for Talented Network Engineers, Help Desk Support Specialists, Security Experts, and Application Specialists
Among America's premiere IT consultant firms for small business systems, Progent maintains a large team of talented service experts who focus on mainstream IT areas including:
Microsoft Windows technology
Cisco Integrated Services Routers, Catalyst switches, PIX firewalls, plus VoIP and VPN solutions
Enterprise security consulting
Advanced connectivity infrastructures
Remote IT support and system administration
Progent's Experts Group, which includes independent consultants certified and coordinated by Progent, provides highly refined knowledge covering a wide variety of critical business areas and network technologies such as:
Apple OS integration and applications
Expertise for Linux, UNIX-powered, and Sun Solaris systems
MRP, Enterprise Resource Planning, or Customer Relationship Management customization
Mission-critical and specialized program help
CIO, management information analyst, and project logistics services
Special program development and deployment
Web, eCommerce, EDI, and customer information portal development and integration
DBM support and performance consulting
Management intelligence consulting
Telecom architecture consulting
Creative structures for acquiring customers, delivering support, creating a dynamic company culture, and providing generous compensation have enabled Progent to be among the most rapidly expanding and best respected Microsoft Gold Partners consultant organizations in the United States and to establish an international presence for providing online IT assistance. If you are a certified IT support professional or network expert with a drive for a client service and strong people skills, consulting professionals should consider Progent a chance for increasing your professional knowledge, developing a more rewarding career, and achieving financial success.
Learn More Details Concerning Working at Progent
Check out these links to learn additional details about our work opportunities, business culture, work conditions, profit sharing structure, and benefits:
Full-time Careers at Progent
Progent is looking for a variety of on-staff employees such as motivated Microsoft MCSE and MCP computer engineers; connectivity experts with Cisco CCIE credentials; and specialists in fault-tolerant system design with experience in mobile connectivity, wireless integration, high-availability systems, business continuity planning, data preservation, and virtual servers. We are also looking for workstation support technicians, remote service specialists, and CISM certified security consultants. Progent is also looking for experienced managers who can operate effectively in our dynamic, virtual office environment. Learn more details concerning staff consulting jobs at Progent by going to Full-time Work at Progent.
Freelance Jobs at Progent
Progent contracts freelance consultants with specialized expertise and working background in crucial IT areas outside Progent's main technical focus. Progent's Experts Team hires contractors who offer advice and development services for line-of-business solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with non-Microsoft platforms such as Linux, Macintosh, or Solaris, or offer expert skills in technologies such as telecommunications, web site development, EDI, eCommerce, or database management. Independent consultants certified by us cooperate with our staff consultants to deliver end-to-end solutions for small business networks. If you want to find out additional information about contracting jobs with our Experts Team, see Contracting Jobs with Progent.
Reasons That Progent Is Unique
We have managed to attract the top professional talent by being different. With a powerful blend of enterprising spirit, insistence on customer success, use of state-of-the-art technology, plus an independent business structure that accommodates quality-of-life options for our team members, Progent offers a stimulating setting for talented consultants who posses a drive for rapidly enhancing their technical skills to create concrete solutions for a range of businesses and technical environments. Find out more details about how Progent is unique by visiting Reasons That We Are Unique.
Our Virtual Office Work Environment
Progent's virtual office network uses sophisticated technologies that support off-site access, wireless connectivity, easy availability of our knowledge bases, and close cooperation with mobile colleagues to allow you to handle challenging network problems. Our virtual office setting enables consultants to concentrate on providing service rather than dealing with commutes and helps consultants establish successful customer relationships by permitting you to come up with fast, viable, and affordable solutions. If you want to learn more details about our virtual office infrastructure, go to Progent virtual Office Network.
Compensation and Benefits
Progent's compensation is determined by revenue sharing. What you earn is entirely determined by what you contribute. You have the option of focusing on life style and electing to work at a more relaxed pace, using Progent's versatile schedule to follow individual pursuits, or you can choose to earn considerable income through hard effort and lots of consulting time. Progent also offers full family health care insurance plus numerous additional benefits. Learn additional information about our compensation and benefit packages by visiting Progent Compensation and Benefits.
Here is a list of some available job opportunities:
Job Code
Description
A09
Operations Administrator Job
Progent is seeking a motivated person for the home-office role of Operations Administrator to assist the Director of Operations with the daily management of financial information, currently using QuickBooks, in performing expense and asset management responsibilities for a small, rapidly growing business.
IT Recruitment Manager Job
Progent is seeking a senior administrator responsible for recruiting technical personnel to work with Progent's team of computer support specialists who provide IT outsourcing and engineering consulting services to clients worldwide.
Personal Assistant to the President Position
Progent has a telecommuting opening for an Assistant to the President to work with the president of Progent to oversee of a wide assortment of non-engineering responsibilities including call screening, record keeping, administration, special projects, shipping time-critical documents, managing periodic sales and engineering meetings, scanning and filing documents, obtaining signatures, managing printing, making travel arrangements, and managing the president's schedule.
Technical Response Center Coordinator Position
Progent is hiring an experienced individual for the job of Technical Response Center (TRC) Coordinator working with a creative technical services business in a fast-paced environment. The TRC Coordinator is to be the first point of contact for incoming Technical Response Center and Main number calls and must project a professional and sympathetic demeanor in the start up of Emergency Services.
Customer Services Administrative Assistant Position
The Customer Services Administrative Assistant assists the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, including duties such as First Service follow up interviews. The Customer Services Administrative Assistant provides an assortment of administrative responsibilities for the Director of Customer Services to make sure Progent delivers the best possible client service.
Business Development Manager Job
The Business Development Representative is a top level sales manager responsible for selling Progent's broad array of network outsourcing and support offerings and functioning as the primary client interface. The Business Development Representative is a key part of the management team, working closely with the CEO and Directors and Managers to make sure that corporate goals are met and that the highest level of services are provided to our clients.
Senior Network Consulting Expert, MCSE Job
Progent is seeking an experienced, Microsoft-certified support professional to become part of Progent's internal staff of consulting experts. You must have communication skills as well as network knowledge and must be solutions oriented.
Desktop Support Expert Jobs
Progent is looking for a Desktop Engineer to assist Progent customers to provide service to all workers using desktop and notebook PCs powered by Microsoft Windows 2K, Vista, and XP technology. Work closely with customer's management or IT group or under the direction of a Progent Senior Consultant to support the customer's workers.
Senior Remote Support Expert Positions
Progent is seeking a Senior Remote Support Engineer to assist a variety of small business clients to manage and support IT systems off-site, utilizing state-of-the-art tools such as MS Windows 2K/2003 and Microsoft's .NET product family.
Senior Online Technical Support Expert Positions in Australia
Progent is seeking a Senior Remote Network Support Specialist in Australia to assist a variety of worldwide customers to manage and repair information networks by telephone or remote access.
Senior Cisco Consultant Jobs
Progent is seeking a Senior Cisco Engineer with CCIE or CCNA credentials to work with Progent's team of professionals to help customers to design, integrate, manage, and repair small business networks based on Cisco products.
Senior Security Engineer Jobs
Progent is seeking a Certified Security Consultant with CISSP or equivalent security credentials to work with Progent's team of experts to provide clients comprehensive security consulting such as network security evaluation, security testing, security strategy, remote monitoring, security architecture, access control solutions expertise, business processes security, and business continuity planning.
If you want to enquire about any position listed above, please send your background information to jobs@progent.com. Please state the code numbers of the positions of interest.
More Information About Work with Us
Fulltime Jobs for Network Engineers, Desktop Service Technicians, Security Consultants, and Online Support Technicians Progent wants to hire fulltime, results-oriented Microsoft accredited consultants with MCSE or MCP credentials; Cisco accredited network consultants with Cisco CCIE or CCNP credentials; security professionals with CISA or comparable security certification; and high-end system architecture consultants with a background in mobile solutions, wireless networking, high availability, disaster recovery, information preservation, and virtual servers. Progent also is hiring employees to work on Progent's staff of helpdesk service technicians and remote troubleshooting professionals. In addition, Progent is seeking talented managers who can perform productively in Progent's fast-paced, virtual office environment.
By maintaining a team of skilled and dedicated consultants, providing attentive client services, and offering a competitive value-focused pricing structure, We have managed to expand our customer base dramatically while providing consulting support to numerous companies in the San Francisco area and throughout the U.S.. An advanced virtual office environment, a shared information database, and a group strategy for problem solving have allowed Progent to retain a skilled staff and a satisfied client list.
If you are an information technology consultant with troubleshooting expertise, teaming with Progent or working for Progent's customers can expand your knowledge via interaction with our staff of highly supportive, talented consultants. Progent's focus on delivering information technology expertise and technical help to small organizations will offer you the chance to collaborate closely with key players and contribute significantly to the success of dynamic companies.
We are looking for technical professionals that can show verifiable credentials related to their technical focus. So, if you are a Microsoft consultant, you must have your Microsoft Certified Systems Engineer certificate. In the case of Cisco consultants, have your Cisco Certified Internetwork Expert or Cisco Certified Network Professional certificate. For security, you should show you CISSP, CISA, CISM, or other top security certifications. Naturally, we are familiar with “paper MCSEs.” Still, simply because a certificate does not guarantee expertise is no justification for not earning one. If you have mastered your stuff, then most of these certifications should be no great difficulty. The point is that if you represent yourself to be a professional, then customers expect credentials. Progent can broadcast your talents, but you must provide a baseline of credentials for us to market. In case you stand strongly against the idea of credentials, Progent can sympathize with and respect your opinion, but you are probably not an appropriate candidate.
Freelance Work for Qualified Application Specialists for Windows, Mac, Linux, and Sun Technology For over 20 years, Progent's computer engineers have provided low-cost and successful network support services for businesses in the San Francisco Bay Area and throughout the U.S.. An advanced virtual office environment, a common support knowledge base, and a team philosophy for problem solving have enabled Progent to retain a talented consulting group and dramatically expand a loyal client base.
The Experts Group is our way to offer customers the services of specialized information technology support engineers who have advanced skills and field experience in key technologies beyond Progent's primary concentration in system infrastructure and security. Experts Group members are often freelance engineers and sometimes "moonlighters" who are carefully qualified by us to work closely with Progent's in-house consultants to provide comprehensive, world-class network solutions to small and midsize businesses. We are continually expanding the Experts Group to address the special requirements of our customer base.
Progent's Experts Group now provides consulting in these areas:
Apple OS integration and programs
Support for Linux, UNIX-based, and Sun Solaris systems
CIO, management information analyst, and project management services
Special applications design and integration
Web site, eCommerce, EDI, and client information portal development and deployment
SQL management and efficiency consulting
Business intelligence expertise
Telecommunications architecture support
Advantages of becoming a member of Our Experts Group include:
By associating with us, you get to leverage the momentum of Progent's dramatic expansion and top-notch reputation in the marketplace. By having a group of talented and dedicated consultants, offering attentive client care, and practicing a proven, value-oriented billing model, we have quadrupled our customer base over the past few years and Progent currently provides professoinal services to hundreds of businesses in California and throughout the U.S.
Our experienced marketing staff takes care of all facets of promoting your services and technical expertise into our quickly growing customer base, so you spend less effort signing up clients and more time generating revenue.
Progent will assist in communications between you and Progent's core team of experienced Microsoft and Cisco certified consultants who are the gateway to the influential managers among Progent's customers.
Progent's selling and administration groups will take care of the complete sales and contracting process, from opportunity identification, job approval, customer requirements definition, capabilities matching, project analysis proposal writing, contract negotiation and generation. Your exclusive focus stays with delivering top-quality consulting service.
We will provide you access to our advanced virtual office environment, offering professional conference sites in the San Francisco area, as well as Internet and telecomm access throughout the United States.
You will have the benefit of Progent's vast database, best practices processes, library of professional publications, and the aggregate experience from one of Northern California's largest independent groups of expert consulting engineers.
We will pass on special benefits from top vendors such as Microsoft and Cisco, including free orlow-cost training classes, web access to special vendor troubleshooting tools and technical maintenance resources, and downloadable internal use programs for training and/or sales purposes.
You will have the security of backup coverage from Progent's staff consultants and other Expert Team members in the event you are unavailable to respond to client demands due to work schedule conflicts, vacation, sickness, or training.
As a 1099 subcontractor to Progent, you get simplified, risk-free invoicing and consistent payment schedules. In addition, Progent is responsible for receivables collection
There is no cost to become a member of our Experts Group, but we do have the following requirements to join:
You should have a strong background as a consulting professional operating independently in your area of specialization, including at least a two year record of completed consulting jobs and/or have your own active client base to which you currently provide ongoing consulting services.
You should show that you are an expert in your area of concentration, including having a long task-relevant record and strong references, and have current vendor or industry professional certifications.
You must know how to carry yourself in a professional way and be self motivated and confident in your abilities. You should have strong people skills and understand how to operate successfully alone or as a member of a group.
You should know how to communicate proper goals to clients and other Progent team members and you should be able analyze projects, create project plans, and define realistic work schedules.
Enhance Your Abilities with the Best Technology and Joining the Top Team of Computer Engineers Progent's work environment will make you a better consulting professional by enhancing your technical knowledge and boosting the loyalty of your clients. Progent makes good on this promise by recruiting the best consulting talent for you to operate with, offering an advanced network and communications architecture, running specialized software tools to enable the maximum level of support, and by optimizing proven operational models for attracting and keeping clients.
The most important factor that distinguishes us from other consulting firms is the quality of our consultants. Among the scores of consulting experts who have joined Progent, we have assembled the best expertise covering a wide range of technical areas. Whether it’s Microsoft Windows, Cisco firewalls, network security, Apple, Linux/UNIX, virtual servers, or other crucial technologies, we engage professionals who can help you to be successful on major projects by combining the aggregate skills of our group of professionals.
To promote the success of Progent's team, we invest significantly in providing the most powerful technology to do the work efficiently. Progent will leverage technology to an impressive extent and our advanced virtual office infrastructure allows effortless connectivity, collaboration, and knowledge exchange with fellow Progent team members — entirely from at-home or mobile offices. Consultants don’t waste time or lose revenue with daily drives to a conventional office building, and all travel you do for in-person client work is based on your time table, not ours. The most attractive benefit is that much of our support services can be performed off-site, representing maximum productivity for income-producing hours. In practice, some of our staff do remote consulting exclusively.
Our business structure is set up for reacting quickly and effectively to customer needs via knowledge sharing and cooperative problem resolution. Even though Progent's engineers work with a great deal of freedom, resource allocation is centralized, client problems and solutions are meticulously monitored, recorded, and organized for convenient retrieval, current engineer availability is broadcast to streamline group tasks and simplify problem escalation, and customer approval is always monitored. We reinforce the feeling of cooperation via monthly workgroup conferences and regular corporate events.
Most of Progent's consultants are situated across Northern California, however we are attracting a rapidly expanding team of consulting professionals throughout the United States. Our virtual office environment does away with regional boundaries that limit the productivity of traditional company structures. We enhance the package by providing a comprehensive benefit plan to ensure the health and financial security of our employees and their families.
Not only do we have awesome consultants, Progent's sales and administration teams match the high standards that defines Progent. These high-performance factors behind our success are helping us to identify and land the 50-60 new customers we are currently acquiring each month. Progent recently celebrated the delivery of services to our 1,000th client. Just type “Cisco consultants” or “Microsoft consultants” into Google to check for yourself why Progent is also an effective sales operation.
Having a commitment to technical excellence is a key for growth with us. A career in consulting will drive you to learn more than is possible in any other position in information technology. Being exposed to a continual series of network challenges is what keeps consulting exciting. Clients rely on consulting firms to perform the toughest jobs. Innovative tasks, advanced deployments, vexing or entrenched problems, and tricky upgrades are the foundation for our services daily. With us, you will not stagnate or be pigeonholed, as is sadly typical for computer professionals in ordinary corporate roles. You will wake up every day excited about the challenges ahead.
Along the way, you will work with some great people, both by building strong customer relationships and by operating closely with other Progent team members, where you will learn from and add to their success. Of course, technology is important, but Progent is a relationship-oriented organization heart and soul. If you do not have strong communications skills or like cooperating with a varied group of personalities, then Progent is probably not a good fit.
If this seems good to you, we invite you to contact Progent about our vision of the future of information technology consulting.
Get Lifestyle Improvements and Technical Prowess with Progent's Sophisticated Virtual Office Environment Progent is convinced that a carefully architected and implemented network can be a pivotal piece for enabling a firm's success, and we apply this philosophy in our own system infrastructure. Progent has built a non-stop virtual office network that enables Progent's staff consultants and authorized contractors to deliver fast and effective service, collaborate easily on complex jobs, and gain from professional and personal growth by acting as a member of an exciting business culture of self motivation and freedom.
Cisco has developed an extensive product line of routers that includes routers designed to deliver the security, bandwidth, and availability levels demanded by small and medium-sized businesses. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, such as the Cisco Small Business 100, the Cisco 800 Series Routers, Cisco 2800 and 7200 Integrated Services Routers, plus older 1700 and 2600 Routers.
Progent’s experienced Cisco IT security consultants provide high-level PIX and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system,minimizing possible OS-specific security gaps.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your existing Windows 2K Servers and can simplify system administration, provide technical support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing test programs to eliminate the technical risk associated with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility issues.
Progent's Experts Team offers consulting in important technologies that include Apple OS networking and applications; Support for Linux-powered, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Line-of-business and vertical application help; CIO, business analyst, and project management outsourcing; Custom applications development and integration; Web site, eCommerce, Electronic Data Interchange, and client portal design and integration; DBM support and efficiency help; Business information expertise; and Telecommunications systems support.
Progent provides a selection of network service bundles for small businesses. These information technology outsourcing and server monitoring solutions are built around the anticipatory problem handling capabilities of Microsoft Operations Manager, a state-of-the-art network and system support software platform that tracks the reliability, throughput, and security of your information system and isolates incipient problems before they can bring down your network. With Progent's affordably priced IT service programs, small organizations can choose a simple MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.
Progent's Juniper Networks experts can help you configure and manage Juniper NetScreen Firewalls and Juniper IPSec VPN appliances and NetScreen Security Manager software for Netscreen Firewalls. In addition to providing configuration support for
Juniper Networks Firewalls and Juniper VPN products, Progent's CISSP qualified security experts and CISM qualified professionals can help you develop a comprehensive security plan and design protection into your business processes.
Progent is looking for a variety of full-time workers such as motivated MCSEs; network consultants with Cisco CCDP or CCIE credentials; and consultants for advanced system architecture with experience in mobile connectivity, wireless networking, non-stop environments, disaster recovery solutions, data protection, and virtual servers. Progent is also hiring workstation support technicians, off-site service specialists, and CISSP or CISM certified security professionals. Progent is also looking for experienced managers who can operate efficiently in Progent's high-growth, virtual office model. Progent contracts freelance professionals with proven expertise and working experience in important IT areas outside our primary service concentration. Our Experts Group employs contractors who can provide advice and programming services for strategic applications such as MRP, Enterprise Resource Planning, or CRM; have in-depth knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or offer expert help in technologies such as telecom, web development, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants qualified by Progent coordinate with Progent's full-time professionals to provide end-to-end solutions for small and midsize business networks.
The Help Desk support model used by Progent's Technical Response Center offers small companies an affordable option to dependence on independent service individuals by offering broad expertise accessible to numerous support teams, round-the-clock access to emergency help, escalation capability to world-class engineers for handling even the most intractable issues, service consistency and reliability, quick follow through enforced by seasoned service administrators, a selection of convenient techniques for requesting service tasks, plus excellent process visibility made possible by ticket tracking and available through a web-based portal.
Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet resources while enabling increased efficiency by making these resources available to legitimate remote users. Internet Security and Acceleration Server 2006 helps guard corporate applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-qualified ISA Server 2006 experts can help you plan, deploy, set up, and support Internet Security and Acceleration Server on your system so that your business achieves a highly functional and economical balance of security, productivity, and performance.
Progent's Virtual Helpdesk services are an integrated expansion of your internal IT service organization. Virtual Help Desk can include advanced call center services such as a dedicated telephone number with customer-specific greeting. Progent will also rout calls automatically to staff members who are specially set up and trained to handle your account. Also, Progent's Help Desk Call Center staff can manage trouble tickets with any client trouble ticket system for smooth integration with your in-house network services group. Benefits of Progent's Virtual Network Support Helpdesk services include professional Microsoft and Cisco Help Desk Call Center expertise the minute you call, transparent extension of your in-house resources, comprehensive help for critical client problems, and per-minute billing.
Besides offering Great Plains specialists, Progent can supply consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Best Software, and QuickBooks Pro by Intuit. Progent's experts also can help you build and maintain a protected, reliable server and communications foundation to run your ERP, MRP and accounting solutions.
Progent’s IT outsourcing services for small companies include planning Windows XP, Microsoft .NET Server, and BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person repair, resolving chronic integration issues, and producing a comprehensive security strategy. Progent can show you how to maximize system availability and performance via non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also provides special project help for large-scale migrations and can help with needs definition, product identification, bill of materials development, vendor qualification, procurement logistics, and professional documentation. Progent’s IT outsourcing service also includes training for office productivity products such as Microsoft Office.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support networks that mix Mac with Microsoft Windows computers with extensive resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows users.
Progent can show you how to design an efficient WiFi architecture, recommend appropriate products, and integrate access points, wireless network client adapters, bridges, radio antennas and other wireless appliances. Progent can also show you how to build a thorough wireless system security plan that is well integrated with the security strategy for your overall corporate network.
