Full-time Jobs with Progent for Microsoft MCSE, MCSA, and MCP Network Consultants San Francisco Bay Area and Nationwide
Progent is looking for a MCSE to join our staff of support professionals in Northern California and in select locations across the U.S.
Advantages of Working with Progent
Progent is an innovative computer consulting and IT outsourcing firm based in San Jose, California, in the center of Silicon Valley. Unique models for client acquisition, service delivery, network environment, and employee benefits have enabled Progent to become among the fastest growing and most respected Microsoft Gold Partners in the United States.. Our shared support information base and collaborative approach to problem solving has allowed Progent to retain a talented staff and a loyal worldwide customer base.
If you are a Microsoft Certified Systems Engineer (MCSE),
teaming with Progent or supporting Progent's customers will expand your skills through cooperation with Progent's staff of collaborative, high-productivity consultants. Progent's concentration on offering computer expertise and technical help to small and mid-size businesses will give you the chance to operate personally with decision makers and contribute significantly to the growth of exciting businesses. Also, Progent's virtual office network provides advanced technology for remote access and wireless communications to enable you to deliver fast solutions when you help with business-critical tasks.
Job Title
Sr. Network Consultant, Microsoft Certified Systems Engineer
Job Number
P014
Work Location
Home-based, virtual office environment.
Primary Functions
Assist a range of small businesses to support computer systems based on Microsoft Windows Vista, Microsoft Windows XP, Microsoft Windows Server 2003, Microsoft Exchange 2003 Server, and Microsoft's .NET platform. Work extensively with client's network support group or provide comprehensive IS outsourcing. Required areas of expertise include Exchange and Outlook, Active Directory, Protection, server monitoring, and network architecture.
Associations
Reports to:
Director of Client Support
Cooperates Closely with:
President of Progent, Progent MCSEs and technical sales staff, plus Chief Information Officers and senior executives of small and midsize business clients in the San Francisco Bay Area, and select cities across the United States
Duties
Support and troubleshoot Microsoft Windows Server 2003-based computer systems. Operate in person and offsite to diagnose and fix both urgent and chronic issues concerning availability, protection, throughput, accessibility, and overall capability.
Install, setup and validate MS Windows-based program servers and Microsoft .NET servers. Set up and integrate Windows 2K, Microsoft Windows XP, and Microsoft Windows Vista desktop computers. Setup and analyze various network services and applications.
Design information technology architectures and security policies that promote customer's business growth.
Service and manage Microsoft Outlook with backoffice MS Exchange Server, MS Office suite, telephony, and high-speed Internet access.
Design and deploy migrations to Microsoft Windows XP and Windows 2003 Server, Active Directory, and Exchange 2003 Server.
Maximize network uptime and capacity via non-stop configuration, efficient network architecture, and automated server monitoring.
Produce accurate documentation of the network as it grows.
Specify and procure new server and communications equipment and/or software to accommodate expansion and new applications.
Experience/
Schooling
Required Professional Background
MCSE, strong troubleshooting and diagnostic skills and communications skills, and the knowledge to come up with quick workarounds to network problems.
Ability to resolve software issues such as workstation application integration issues, server issues, data service problems, and network access problems.
Open to trade information with clients and coworkers and to escalate problems to Progent specialists when necessary.
Ability to operate efficiently in a virtual office environment, delivering reliable follow-through and using online connectivity and wireless communications. Experience with remote server monitoring utilities and remote analysis techniques.
Physical Capability
Availability to respond to off-hour network emergencies while on extended call.
Capability to pick up, move, and rearrange all components of user workstations, network appliances, printers and accessories.
If you would like to pursue this job, you should e-mail your qualifications to job-p014@progent.com. Be sure to include the job number of the position that you are asking about.
Progent is convinced that a well architected and executed information system can be a crucial piece for enabling a firm's growth, and Progent follows this belief in our corporate system infrastructure. We have built a fault-tolerant virtual office infrastructure that enables Progent's staff engineers and certified contractors to offer fast and effective support, collaborate easily on sophisticated jobs, and experience career and personal maturity by being part of a dynamic business ethos of self motivation and independence.
Progent's Network Help Desk Outsourcing Support Services are intended especially for small businesses who require immediate access to a Help Desk Call Center with expert telephone support and full escalation options but who have to work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Support,
Secure Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent's Apple Mac networking engineers can assist you with a wide range of system foundation areas including network architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies including Voice over IP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of planning, integrating, and supporting a network architecture that is robust, secure, productive and supportive of your business objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan SAN systems. Progent can also give you access to certified experts to support Cisco routers and switches.
For enterprises with branches in Northern California or any area served by Progent's engineers, Progent's Microsoft-certified network support experts and authorized Cisco network specialists can provide a range of network support services such as project planning, Sarbanes Oxley compliance, site relocations, corporate security, network design, on-site or remote branch office support, and troubleshooting for data center hosting facilities. A Progent IT consultant can help you design a multi-site network that makes efficient use of colocation services and Internet hosting sites. Progent’s Microsoft qualified consultants can help major corporations plan, deploy and maintain massive rollouts of updated releases of Microsoft products including Active Directory, Microsoft Exchange Server, SMS Server, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco products for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.
Progent's UNIX family support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing vendors for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent offers Microsoft Windows 2003 Cluster Server expertise to help your company deploy high availability clustered servers designed to provide 100% uptime. Windows cluster servers for high-availability networks include Windows Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By assisting you t create fault-tolerant clustered server environments around Microsoft Windows Clustered Server 2003, Progent’s certified Windows consultants make sure that your high availability clustered servers are configured to maximize the business advantage of your computer network.
The Help Desk support delivery structure used by Progent offers small businesses an effective alternative to reliance on independent consultants by offering extensive expertise shared by numerous engineering teams, 24x7 access to urgent assistance, fast escalation to appropriate experts for handling even the most intractable issues, service consistency and dependability, quick follow-up enforced by veteran support managers, a variety of easy-to-use ways for requesting support tasks, plus excellent process transparency enabled by trouble ticket tracking and available through a web portal.
Speakeasy is a nationwide provider of broadband data Voice over IP services. Speakeasy provides a wide range of data transports such as Speakeasy DSL, ADSL, Full T1, and Dedicated Line services. Also, Speakeasy Hosted provides VoIP PBX solutions. Progent has an agency agreement with Speakeasy and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the skill to help you integrate Speakeasy carrier services to build a world-class, integrated communications infrastructure on a realistic budget.
SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to network users, reducing the complexity of designing, deploying, managing, and using enterprise data and analytical programs on platforms ranging from mobile devices to enterprise data networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent can supply small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy sensible technology to enhance business processes so they match more closely with your business goals. Your business can develop and implement a well conceived information technology strategy without absorbing the cost of a full-time Chief Technology Officer.
When performing consulting tasks for enterprise clients, Progent follows a phased approach based on specified milestones in order to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and expert deployment. All facets are documented to make available a comprehensive description of technical services delivered and to help in ongoing network support.
