Progent is looking for experienced Senior Microsoft information technology consulting experts in the San Francisco Bay Area to help a range of small organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of knowledge include system architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Advantages of Teaming with Progent
Progent is a progressive computer support and information technology outsourcing firm headquartered in San Jose, CA, in the heart of Silicon Valley. Unique models for client acquisition, service delivery, virtual office environment, and employee compensation have enabled Progent to become among the most rapidly growing and most successful Microsoft Gold Partners in America. Our shared support information base and team approach to problem resolution has allowed Progent to retain a strong staff and a loyal worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's customers will improve your skills through cooperation with Progent's staff of collaborative, high-productivity consultants. Progent's concentration on providing computer expertise and network support to small companies will give you the opportunity to work closely with top executives and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office network offers advanced technology for remote support and wireless communications to help you to deliver fast solutions when you take on mission-critical tasks.


Job Title

Sr. Microsoft Information Technology Consulting Expert

Job Number

P014

Work Location

Work from home, virtual office environment

Primary Responsibilities

Activities
  • Maintain and repair Windows Server 2016, 2012, 2008-based IT environments
  • Operate onsite and online to identify and fix both urgent and ongoing problems related to reliability, security, capacity, accessibility, and general functionality
  • Deploy, setup and debug apps hosted on Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and administer MS Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, phone communications, and Internet access
  • Plan and implement updates to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
  • Develop and validate protection policies such as on-premises high availability, resilience, backup/restore and AV as well as offsite or cloud-based disaster recovery
  • Efficient system architecture and proactive health monitoring

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ years’ background in PC, server management and IT Infrastructure support (new software installation, device setup, problem isolation and repair)
  • 5+ years consulting background
  • Ability to debug application issues including desktop PC software compatibility issues, server issues, data service issues, and connectivity issues
  • Experience in business software assistance (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office environment, providing reliable follow-up and taking advantage remote access and mobile connectivity technology
  • Operates independently and demonstrates high level of responsibility and initiative
  • Possess a reasonable knowledge of networking layers L1-L7 and excellent troubleshooting skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to be considered for this job, you should email your qualifications to job-p014@progent.com. Please include the job number of the opening that you are applying for.

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