Progent is seeking proven Sr. Microsoft computer consultants in the San Francisco Bay Area to help a range of small organizations to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include network architecture, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Teaming with Progent
Progent is an innovative computer support and information technology outsourcing firm headquartered in San Jose, California, in the heart of Silicon Valley. Unique models for customer acquisition, service delivery, network infrastructure, and employee benefits have enabled Progent to become among the most rapidly growing and most respected Microsoft Partners in the United States. Our shared support information base and collaborative approach to problem solving has helped Progent to build up a strong staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will improve your technical abilities through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's focus on offering IT consulting and technical support to small and mid-size companies will be your chance to work closely with top executives and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office infrastructure provides advanced technology for remote access and wireless communications to help you to deliver quick solutions when you take on mission-critical tasks.


Position Title

Sr. Microsoft IT Consulting Expert

Job Code

P014

Location

Home-based, virtual office infrastructure

Main Responsibilities

Activities
  • Support and repair Windows Server 2016, 2012, 2008-based networks
  • Work onsite and remotely to analyze and resolve urgent and ongoing problems related to availability, security, performance, accessibility, and general functionality
  • Deploy, setup and debug apps on Microsoft Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Support and manage Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Design and implement updates to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
  • Develop and validate protection policies such as on-premises high availability, fault tolerance, backups and AV as well as remote or cloud-centric disaster recovery
  • Efficient network design and 24x7 server monitoring

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí experience in PC, server management and network Infrastructure support (new software deployment, machine provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application problems including workstation program compatibility problems, server issues, data service issues, and access issues
  • Background in business application support (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office environment, delivering reliable follow-up and taking advantage remote access and wireless communication tools
  • Operates without supervision and demonstrates high level of ownership and initiative
  • Possess a reasonable understanding of networking layers 1 through 7 and excellent troubleshooting skills in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to be considered for this job, please email your resume to job-p014@progent.com. Be sure to specify the job number of the position that interests you.

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