Career Opportunities with Progent for Microsoft MCSE and MCSA Computer Consultants Silicon Valley and Nationwide
Progent is looking for a Microsoft Certified Systems Engineer to join Progent's staff of service professionals in Northern California and in select cities throughout the U.S.
Why Consultants Are Working with Progent
Progent is an innovative network consulting and IT outsourcing firm headquartered in San Jose, California, in the center of Silicon Valley. Unique models for client marketing, support delivery, virtual office environment, and employee benefits have enabled Progent to be among the fastest growing and most respected Microsoft Gold Partners in the United States.. Our shared technical database and collaborative approach to problem solving has allowed Progent to build up a strong staff and a satisfied international client base.
If you are a Microsoft Certified Systems Engineer (MCSE),
joining Progent or working for Progent's customers will expand your technical abilities through interaction with Progent's staff of collaborative, high-output consultants. Progent's focus on providing IT consulting and network help to small companies will give you the opportunity to operate closely with top executives and add measurably to the success of exciting businesses. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote access and mobile communications to help you to implement fast solutions when you take on mission-critical problems.
Job Title
Senior Network Consultant, Microsoft Certified Systems Engineer
Job Code
P014
Location
Home-based, virtual office environment.
Main Activities
Assist a range of small businesses to support computer environments based on Windows Vista, Windows XP, MS Windows 2K or 2003 Server, Microsoft Exchange Server 2003, and Microsoft's .NET technology. Cooperate closely with customer's IT group or provide full-service IS outsourcing. Key fields of mastery include Exchange and Outlook, Active Directory, Protection, network monitoring, and system architecture.
Relationships
Managed by:
Manager of Client Services
Interacts Extensively with:
Chief Executive of Progent, Progent MCSEs and services sales managers, as well as Chief Information Officers and top executives of small business clients in Northern California, and key cities across the U.S.
Duties
Support and repair MS Windows 2003 Server-based IT networks. Work on-site and remotely to diagnose and fix both emergency and lingering problems related to uptime, protection, performance, connectivity, and overall functionality.
Deploy, setup and validate Windows-based application hosts and .NET servers. Configure and deploy Windows 2K, Microsoft Windows XP, and MS Windows Vista desktop computers. Setup and analyze a variety of network utilities and application programs.
Plan IT infrastructures and protections policies that support customer's company goals.
Service and administer MS Outlook client with backoffice Microsoft Exchange Server, MS Office applications, phone communications, and high-speed Internet connection.
Design and deploy migrations to Windows XP and Windows 2003 Server, Active Directory, and Microsoft Exchange 2003 Server.
Optimize system availability and throughput via non-stop topology, smart network infrastructure, and proactive network monitoring.
Create accurate records of the network as it expands.
Specify and procure new server and networking hardware and/or software to support expansion and additional functions.
Qualifications/
Education
Required Professional Experience
MCSE, strong troubleshooting and diagnostic ability and interpersonal skills, and the knowledge to implement temporary patches to technical issues.
Understand how to to troubleshoot software problems such as PC application configuration issues, server problems, data service issues, and connectivity issues.
Open to exchange knowledge with clients and colleagues and to escalate problems to additional engineers when necessary.
Ability to operate efficiently in a virtual office infrastructure, delivering consistent follow-up and using online access and mobile communications. Experience with automated network monitoring tools and remote troubleshooting methodologies.
Physical Requirements
Availability to respond to off-hour network emergencies when on extended call.
Ability to pick up, carry, and rearrange all components of user desktops, network hardware, printers and accessories.
If you wish to be considered for this job, you should e-mail your resume to job-p014@progent.com. Please specify the job number of the opening that you are considering.
Progent's pricing policy is to charge for phone support and in-person visits per minute. As a result, you are billed exclusively for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel time except for urgent support where on-site time is less than four hours. Also, Progent imposes no initialization charge and asks no retainer. Many support firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast fixes so you will not be forced to permit simple problems to stay unaddressed.
MOM is a powerful server management tool that enables network managers to be more proactive with critical IT trouble spots by notifying them when potential problems require action based on an extensive record of real problems. MOM conserves administration time by putting aside inconsequential event information that is unrelated to serious problems. Progent's certified MOM consultants can assist you to pick relevant Microsoft Operations Manager components, install and configure MOM, and create custom rules, Visual Basic scripts, reports, and alarms for your business.
SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progent's Microsoft-authorized consultants can show you how to evaluate the economic justification for deploying SharePoint Server 2007, consult with you on the appropriate edition of SharePoint for your application, provide configuration and deployment services, assist you to install MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your off-the-shelf and custom application software to operate with SharePoint 2007, design a company-wide security plan that includes portal technology, and provide maintenance and Help Desk support.
In conducting IT projects for corporate clients, Progent uses a structured methodology driven by defined milestones in order to achieve financial, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All facets are documented to make available a comprehensive summary of technical services performed and to help in ongoing network maintenance.
Progent’s Wireless Consulting Services provide a convenient, affordable option for small company computer systems to integrate the cutting edge wireless connectivity solutions. Few small companies have in-house computer groups with the time to keep current on the fast-changing world of wireless technology and services, and even fewer have the hands-on experience to cut through the hype and select and integrate the optimal solutions for Wi-Fi wireless LAN (WLAN), mobile access, and small business wireless security. For 802.11 WiFi networks, Progent can show you how to design and deploy 802.11a, 802.11b and 802.11g compatible wireless connectivity hardware such as the Cisco Aironet wireless access point. Progent can also help configure an appropriate degree of 802.11x security. For wireless email and wireless Internet programs for mobile workers, Progent can help with devices such as the Research In Motion Blackberry (RIM Blackberry) for mobile email, as well as wireless PDAs, smartphones, and Pocket PCs powered by Windows Mobile operating systems with Activesync. Progent’s expertise with the Proxim Tsunami wireless bridge allows you to evaluate and implement building-to-building wireless access.
Progent's Microsoft authorized experts provide three ways to help medium-size and large companies develop an efficient and successful in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help companies sift through the numerous top level Help Desk software packages on the market and decide which products might be too costly, miss key features, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who need to augment their in-house Help Desk team for occasional tasks or to substitute for vacationing or incapacitated personnel.
Progent’s Microsoft certified consultants offer small and midsize businesses expert consulting services for Microsoft Operations Manager 2007 and Microsoft Operations Manager 2005. Microsoft Operations Manager 2007 and MOM 2005 deliver extensible and scalable enterprise-class system management by providing detailed event management, proactive monitoring and alerts, recording and tendency analysis, and system and application-specific intelligence and tasks to improve the manageability of Windows Server System networks. Through built-in application profiles, System Center Operations Manager 2007 and 2005 allow you to isolate your IT reliability problems before they grow into disasters, increase the payback of your IT operations via actionable best practices, and support your IT operations and senior management by sharing critical service level and performance data. Progent’s Microsoft Operations Manager consulting engineers have broad field-proven experience with System Center Operations Manager 2007 and 2005 and can help your company install and customize MOM in order to optimize the reliability and efficiency of your information network.
The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2003 calls for a network support expert with hands-on experience planning and integrating seamless, comprehensive business technology environments. Progent's Microsoft Small Business Server consultants have an average of over a decade of experience supporting business systems powered by Microsoft platforms. This expertise assures you success in installing, managing, and repairing IT environments that include the Microsoft Small Business Server 2003 suite of servers and productivity software.
Remote management cards offer IT administrators complete control of a server without the requirement for a personal visit. Using these server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical assistance. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Progent’s experienced Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform,minimizing possible OS-specific security holes. PIX firewalls offer a variety of integrated protection and networking services, including cutting edge application-aware firewall services, Voice over IP and multimedia security, interoffice and remote access IPSec VPN communication, intelligent networking services, and comprehensive administrative solutions. The Cisco ASA 5500 Adaptive Security Appliances utilize engineering developed for security appliances from the Cisco PIX 500 product line. Progent’s IT security experts can help you choose and deploy any Cisco PIX 500 or ASA Series firewalls including the Cisco PIX 501 Firewall, the PIX 525, and the Cisco ASA 5520 Adaptive Security Appliance.
For mid-size companies looking for network support, Progent offers an array of options including on-site help, on-line support, phone-based Help Desk, round-the-clock support with automatic system monitoring, temporary staffing, site relocation support, software programming, and professional consultation. For midsize companies in California or other areas serviced by Progent's onsite consultants, Progent offers professional onsite help for solving network issues quickly and economically.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Windows computers with extensive resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows systems.
