Progent is seeking experienced Sr. Microsoft information technology consulting experts in the San Francisco Bay Area to help a range of small and midsize businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Benefits of Teaming with Progent
Progent is an innovative computer consulting and information technology outsourcing firm headquartered in San Jose, California, in the center of Silicon Valley. Effective models for customer marketing, support delivery, virtual office environment, and employee compensation have enabled Progent to become among the fastest growing and most respected Microsoft Partners in America. Our shared support database and collaborative approach to problem solving has allowed Progent to retain a strong staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's clients will expand your skills through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's concentration on offering computer expertise and technical support to small companies will give you the chance to work closely with top executives and contribute measurably to the growth of dynamic businesses. Also, Progent's virtual office network offers state-of-the-art technology for remote access and wireless communications to help you to implement quick solutions when you take on mission-critical tasks.

Job Title

Senior Microsoft Computer Consulting Expert

Job Number


Work Location

Work from home, virtual office infrastructure

Primary Activities

  • Support and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
  • Work on premises and online to analyze and fix urgent and lingering problems associated with availability, protection, capacity, accessibility, and overall productivity
  • Install, configure and troubleshoot apps hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Support and manage MS Outlook client with back office Exchange, Microsoft Office suite, phone communications, and Internet access
  • Plan and implement updates to MS desktop operating system, Windows Server, AD, and Microsoft Exchange Server
  • Develop and validate protection policies including onsite high availability, fault tolerance, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
  • Robust network architecture and proactive server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and IT Infrastructure support (new software installation, machine provisioning, problem isolation and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot application problems such as workstation program compatibility issues, server issues, data service problems, and connectivity problems
  • Experience in business application support (Microsoft products)
  • Proven ability to work effectively in a virtual office setting, providing reliable follow-through and taking advantage online access and mobile connectivity technology
  • Operates independently and demonstrates high level of responsibility and drive
  • Has a reasonable understanding of networking layers L1-L7 and strong debugging capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

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