Progent is looking for proven Senior Microsoft information technology consulting experts in the San Francisco Bay Area to help a variety of small businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of expertise include network architecture, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Advantages of Joining Progent
Progent is a progressive computer support and IT outsourcing company headquartered in San Jose, California, in the middle of Silicon Valley. Effective models for client marketing, service delivery, network environment, and employee compensation have allowed Progent to become one of the most rapidly growing and most respected Microsoft Gold Partners in America. Our extensive technical database and team style of problem solving has helped Progent to build up a strong staff and a satisfied worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will improve your technical abilities through interaction with Progent's staff of mutually supportive, high-output consultants. Progent's concentration on providing IT consulting and technical support to small companies will give you the chance to work personally with top executives and contribute measurably to the success of exciting businesses. Also, Progent's virtual office infrastructure provides state-of-the-art tools for remote support and mobile connectivity to enable you to implement fast solutions when you take on mission-critical tasks.


Position Title

Sr. Microsoft Computer Consultant

Job Number

P014

Location

Home-based, virtual office infrastructure

Primary Activities

Responsibilities
  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered networks
  • Work on premises and online to analyze and fix both urgent and ongoing problems associated with availability, security, performance, connectivity, and overall productivity
  • Install, setup and troubleshoot apps hosted on Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, telephony, and Internet access
  • Plan and carry out updates to Microsoft desktop OS, Windows Server, AD, and Exchange
  • Design and test protection policies such as onsite high availability, resilience, backup/restore and AV plus offsite or cloud-centric disaster recovery
  • Robust system design and 24x7 health monitoring and alerting

Experience/
Education

Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server management and network Infrastructure support (new software installation, device setup, problem isolation and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues including desktop PC software compatibility issues, server problems, data service issues, and connectivity problems
  • Experience in business application assistance (Microsoft products)
  • Demonstrated ability to operate efficiently in a virtual office environment, delivering reliable follow-through and taking advantage online access and mobile connectivity technology
  • Operates independently and shows strong sense of ownership and initiative
  • Has a reasonable understanding of networking layers L1-L7 and strong troubleshooting skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to apply for this position, please email your qualifications to job-p014@progent.com. Be sure to specify the job number of the position that you are asking about.

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