Progent is seeking experienced Sr. Microsoft computer consultants in the San Francisco Bay Area to help a range of small and midsize businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of knowledge include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Benefits of Teaming with Progent
Progent is a progressive computer support and information technology outsourcing company based in San Jose, CA, in the middle of Silicon Valley. Unique models for client acquisition, support delivery, network infrastructure, and employee benefits have enabled Progent to be among the most rapidly growing and most respected Microsoft Gold Partners in the United States. Our shared support database and collaborative approach to problem solving has allowed Progent to retain a talented staff and a satisfied worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will improve your skills through interaction with Progent's staff of collaborative, high-output consultants. Progent's focus on providing computer expertise and technical support to small and mid-size companies will give you the chance to work closely with top executives and contribute measurably to the growth of exciting businesses. Also, Progent's virtual office network offers state-of-the-art tools for remote access and wireless communications to enable you to deliver fast solutions when you help with business-critical tasks.


Position Title

Sr. Microsoft Information Technology Consulting Expert

Job Number

P014

Location

Home-based, virtual office infrastructure

Primary Activities

Responsibilities
  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-based networks
  • Operate on premises and remotely to identify and fix urgent and lingering issues related to reliability, protection, performance, accessibility, and general functionality
  • Deploy, setup and debug apps hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized environments and private/dedicated/hybrid cloud designs
  • Maintain and manage MS Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Design and carry out updates to MS desktop operating system, Windows Server, Active Directory, and Exchange
  • Develop and test protection policies such as onsite high availability, resilience, backup/restore and AV as well as offsite or cloud-centric disaster recovery
  • Robust system design and proactive server monitoring and alerting

Experience/
Education

Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server administration and network Infrastructure support (new software installation, machine provisioning, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to debug software application problems including desktop PC software compatibility issues, server problems, data service problems, and access issues
  • Experience in business productivity software assistance (Microsoft product family)
  • Demonstrated ability to operate efficiently in a virtual office environment, providing consistent follow-up and utilizing online access and wireless communication technology
  • Works without supervision and demonstrates strong sense of responsibility and drive
  • Has a working knowledge of networking layers 1 through 7 and strong debugging skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to look further into this opening, you should send your resume to job-p014@progent.com. Be sure to specify the job number of the position that you are asking about.

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