Progent is seeking proven Sr. Microsoft computer consultants in the San Francisco Bay Area to assist a variety of small and midsize businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of knowledge include system architecture, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative network consulting and IT outsourcing company headquartered in San Jose, California, in the center of Silicon Valley. Unique models for client acquisition, service delivery, network infrastructure, and employee benefits have allowed Progent to become one of the fastest growing and most respected Microsoft Partners in America. Our shared support information base and team approach to problem resolution has allowed Progent to retain a talented staff and a satisfied worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will improve your skills through interaction with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on offering computer consulting and technical help to small businesses will give you the opportunity to operate personally with top executives and add measurably to the growth of dynamic businesses. Also, Progent's virtual office infrastructure provides advanced tools for remote support and wireless communications to enable you to deliver quick solutions when you take on mission-critical problems.


Position Title

Senior Microsoft Computer Consulting Expert

Job Number

P014

Work Location

Home-based, virtual office environment

Essential Responsibilities

Responsibilities
  • Maintain and repair Windows Server 2016, 2012, 2008-based networks
  • Operate onsite and remotely to analyze and fix both urgent and lingering issues associated with availability, protection, performance, accessibility, and overall functionality
  • Install, setup and troubleshoot applications hosted on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
  • Maintain and administer MS Outlook client with back office Microsoft Exchange, MS Office suite, phone communications, and Internet access
  • Design and implement upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange
  • Design and validate security policies such as onsite high availability, resilience, backup/restore and anti-virus plus offsite or cloud-centric disaster recovery
  • Robust network design and 24x7 server monitoring

Qualifications/
Schooling

Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server management and network Infrastructure support (new software installation, machine provisioning, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot application issues such as desktop PC program compatibility issues, server problems, data service issues, and connectivity problems
  • Background in business productivity application support (Microsoft product family)
  • Proven ability to operate efficiently in a virtual office setting, delivering reliable follow-up and using remote access and wireless communication tools
  • Works independently and shows strong sense of responsibility and drive
  • Has a reasonable understanding of networking layers 1 through 7 and strong troubleshooting skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this opening, please email your resume to job-p014@progent.com. Please include the job code of the position that you are asking about.

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