Progent is looking for experienced Senior Microsoft information technology consultants in the San Francisco Bay Area to assist a variety of small and midsize businesses to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Joining Progent
Progent is an innovative network support and information technology outsourcing company based in San Jose, CA, in the heart of Silicon Valley. Unique models for client acquisition, support delivery, network infrastructure, and employee benefits have enabled Progent to become one of the most rapidly growing and most successful Microsoft Gold Partners in the United States. Our extensive technical database and collaborative approach to problem solving has helped Progent to retain a talented staff and a satisfied international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's clients will expand your technical abilities through interaction with Progent's staff of mutually supportive, high-productivity engineers. Progent's focus on providing IT consulting and technical help to small businesses will give you the opportunity to operate personally with top executives and add significantly to the success of dynamic businesses. In addition, Progent's virtual office network offers advanced technology for remote support and mobile connectivity to help you to deliver quick solutions when you help with mission-critical tasks.


Position Title

Sr. Microsoft Information Technology Consulting Expert

Job Number

P014

Work Location

Work from home, virtual office infrastructure

Main Activities

Activities
  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Work onsite and remotely to analyze and resolve both urgent and lingering problems associated with availability, security, capacity, connectivity, and general productivity
  • Install, configure and troubleshoot applications on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Support and manage MS Outlook client with back office Microsoft Exchange Server, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Design and implement upgrades to MS desktop operating system, Windows Server, AD, and Microsoft Exchange Server
  • Develop and test protection policies such as onsite high availability, fault tolerance, backup/restore and anti-virus plus offsite or cloud-centric disaster recovery
  • Efficient system design and 24x7 health monitoring

Experience/
Education

Minimum Work Experience Requirements
  • 10+ years’ experience in PC, server administration and network Infrastructure support (new software installation, machine provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application problems including desktop PC program compatibility issues, server problems, data service problems, and connectivity problems
  • Experience in business application support (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office environment, providing consistent follow-up and taking advantage remote access and wireless communication tools
  • Works independently and demonstrates high level of ownership and initiative
  • Has a working understanding of network layers L1-L7 and excellent troubleshooting capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to pursue this position, please email your resume to job-p014@progent.com. Please include the job number of the opening that interests you.

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