Full-time Jobs at Progent for MCSE and MCP Network Engineers Northern California and Nationwide
Progent has positions available for a MCSE to join Progent's team of service professionals in the San Francisco Bay Area and in select cities throughout the U.S.
Benefits of Teaming with Progent
Progent is an innovative network support and information technology outsourcing firm based in San Jose, California, in the heart of Silicon Valley. Effective models for client marketing, service delivery, virtual office environment, and employee benefits have enabled Progent to become one of the fastest growing and most respected Microsoft Gold Partners in the United States.. Our shared technical information base and team style of problem solving has allowed Progent to retain a strong staff and a satisfied international client base.
If you are a Microsoft Certified Systems Engineer (MCSE),
joining Progent or working for Progent's clients will expand your technical abilities through cooperation with Progent's staff of mutually supportive, high-productivity consultants. Progent's focus on offering computer consulting and technical support to small and mid-size businesses will be your opportunity to work personally with decision makers and add measurably to the success of dynamic businesses. Also, Progent's virtual office network offers state-of-the-art technology for remote support and mobile connectivity to help you to deliver quick solutions when you help with mission-critical tasks.
Job Title
Sr. Network Consultant, Microsoft Certified Systems Engineer
Job Code
P014
Location
Work from home, virtual office environment.
Essential Functions
Help a variety of small firms to support computer environments powered by Microsoft Windows Vista, MS Windows XP, Windows 2003 Server, MS Exchange 2003 Server, and Microsoft's .NET technology. Work extensively with client's network support staff or provide comprehensive IS outsourced services. Required fields of expertise include Exchange and Outlook, Active Directory, security, server monitoring, and system infrastructure.
Relationships
Reports to:
Manager of Customer Support
Interacts Closely with:
CEO of Progent, Progent Microsoft Certified Systems Engineers and technical sales staff, as well as CIO and senior executives of small business customers in the San Francisco Bay Area, and key cities across the U.S.
Duties
Maintain and repair MS Windows 2003 Server-based IT systems. Work on-site and remotely to diagnose and resolve both urgent and lingering issues related to reliability, protection, performance, connectivity, and general functionality.
Deploy, setup and validate Microsoft Windows-powered application servers and .NET servers. Configure and deploy Windows 2000, MS Windows XP, and Microsoft Windows Vista desktop computers. Configure and evaluate a variety of information utilities and application programs.
Design network architectures and security strategies that promote customer's company goals.
Service and administer Microsoft Outlook client with backoffice Exchange Server, MS Office suite, telephony, and fast Internet access.
Design and deploy upgrades to Windows XP and MS Windows 2003 Server, Active Directory, and Exchange Server 2003.
Maximize network reliability and performance through non-stop topology, smart system architecture, and proactive network monitoring.
Create up-to-date documentation of the environment as it expands.
Identify and order additional server and networking equipment and/or programs to support expansion and new applications.
Experience/
Schooling
Minimum Work Experience
Microsoft Certified System Engineer, strong analysis and problem isolation ability and interpersonal skills, and the knowledge to implement quick workarounds to technical problems.
Understand how to to troubleshoot software issues including desktop program integration issues, server trouble, data service difficulties, and connectivity problems.
Willingness to exchange information with customers and coworkers and to escalate issues to additional engineers when appropriate.
Must be able to to operate efficiently in a virtual office environment, providing consistent follow-through and using offsite access and wireless devices. Experience with remote server monitoring utilities and remote repair techniques.
Physical Requirements
Willingness to respond to off-hour network emergencies while on extended call.
Ability to lift, carry, and rearrange all parts of user desktops, network appliances, and accessories.
If you would like to apply for this position, you should send your qualifications to job-p014@progent.com. Please specify the job code of the opening that you are applying for.
Even if your company has a small computer support staff and a modest technology budget, your information system can still feature the same high reliability and performance that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-qualified and Cisco-qualified network consultants, the most recent network management software for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your vital business applications and servers up and running. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and application monitoring to cut service expenses, fix trouble spots quickly, and prepare for problems before they degrade network performance. Progent is experienced at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative powered by Microsoft Operations Manager (Microsoft MOM) to deliver comprehensive process management. Progent supports Microsoft Operations Manager 2000 and MOM 2005 to offer small company systems enterprise-class availability, protection and capacity.
Microsoft Live Communications Server delivers IM and presence as part of a scalable, enterprise-grade solution offering enhanced protection, seamless compatibility with popular Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated business efficiencies, increased individual productivity, and better IP protection with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Live Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the benefits of LCS across your entire corporation.
SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to network users, lessening the difficulty of designing, deploying, managing, and using company information and database programs in environments ranging from handheld devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in designing and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Microsoft Dynamics Customer Relationship Management helps small companies build positive customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help promote selling success and offer steady, efficient customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your San Francisco Bay Area company with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service data.
Progent's certified engineers provide computer help and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, integration, administration, and support services for Exchange 2003 Server include planning, installation, documentation, local and remote technical support, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to deal with problems that are within their scope, Progent can concentrate on providing high-value skills where Progent faces little competition. Small businesses who work with familiar freelance service providers or who employ internal IT personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more robust, secure, and efficient.
Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and information technology consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting services include system design, deployment, documentation, on-site and off-site technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
The Certified Information Systems Auditor accreditation is a recognized qualification that indicates expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass an extensive examination given by the ISACA international professional association. Progent offers the expertise of a CISA-certified security audit consultant able to assist businesses in the areas of information systems audit process, IT governance, systems and infrastructure ROI, IT support, protection of data resources, and business continuity planning.
If your business has a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISA and CISSP-qualified consultants can assist your entire organization in a wide array of security topics such as security administration procedures, security architecture and models, connection management systems and methodology, applications development security, operations security, physical security, communications, network and web security, and business continuity preparedness. CISM and CISSP define the fundamental competencies and international standards of performance that network security managers are expected to master. These certification offer IT management the assurance that those who have achieved their CISA or CISSP qualification have the background and knowledge to offer world-class security support and consulting services.
Microsoft Certified ISA 2004 Enterprise Edition Server Engineer Support
Progent’s Microsoft certified consultants provide small and midsize companies expertise for Microsoft ISA Servers. Microsoft's ISA Server includes a full featured application-layer aware firewall that can protect your IT network from attack by external and internal threats. ISA Server performs thorough examination of Internet protocols such as HTTP, which enables ISA Server to detect many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISA and CISSP certified security professionals can help you enhance your network security through expert planning and deployment of ISA Servers. ISA Server is offered in a number of versions including the Microsoft ISA 2006 or 2004 Enterprise Edition Server and the Microsoft ISA 2006 and 2004 Standard Edition. Progent’s Microsoft ISA Server consulting team can also show you how to integrate MS Proxy Server and upgrade from ISA 2000 Server to the newest editions of ISA Server.
