Progent is looking for experienced Senior Microsoft information technology consultants in the San Francisco Bay Area to assist a variety of small and midsize organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of expertise include network architecture, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Advantages of Working with Progent
Progent is a progressive computer support and information technology outsourcing company based in San Jose, CA, in the middle of Silicon Valley. Unique models for customer marketing, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to become among the fastest growing and most respected Microsoft Gold Partners in the U.S. Our extensive support information base and collaborative approach to problem resolution has allowed Progent to build up a strong staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will expand your skills through interaction with Progent's staff of mutually supportive, high-output consultants. Progent's concentration on offering computer expertise and technical help to small and mid-size companies will give you the chance to operate closely with top executives and add measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote support and mobile communications to enable you to deliver quick solutions when you take on mission-critical tasks.


Job Title

Sr. Microsoft IT Consulting Expert

Job Number

P014

Work Location

Home-based, virtual office infrastructure

Essential Activities

Responsibilities
  • Support and troubleshoot Windows Server 2016, 2012, 2008-powered networks
  • Operate onsite and online to analyze and resolve urgent and lingering issues related to reliability, protection, performance, accessibility, and overall productivity
  • Deploy, configure and troubleshoot apps hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology architectures including virtualized environments and private/dedicated/hybrid cloud models
  • Support and manage Microsoft Outlook client with back office Exchange Server, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Plan and implement updates to Microsoft desktop OS, Windows Server, AD, and Exchange
  • Design and test protection policies including onsite high availability, fault tolerance, backups and anti-virus as well as remote or cloud-based disaster recovery
  • Efficient system architecture and proactive health monitoring

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and IT Infrastructure support (new software installation, machine provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues such as workstation program compatibility issues, server problems, data service issues, and access issues
  • Background in business productivity application assistance (Microsoft product family)
  • Proven ability to work efficiently in a virtual office setting, delivering consistent follow-through and utilizing online access and wireless communication tools
  • Operates without supervision and demonstrates high level of ownership and drive
  • Possess a working understanding of network layers 1 through 7 and strong troubleshooting capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to look further into this position, you should email your resume to job-p014@progent.com. Please specify the job code of the position that interests you.

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