Progent is seeking experienced Sr. Microsoft computer consultants in the San Francisco Bay Area to help a variety of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of knowledge include system infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Joining Progent
Progent is a progressive computer consulting and IT outsourcing firm headquartered in San Jose, California, in the middle of Silicon Valley. Effective models for customer marketing, support delivery, network infrastructure, and employee compensation have enabled Progent to be among the fastest growing and most successful Microsoft Gold Partners in America. Our shared technical information base and collaborative approach to problem resolution has helped Progent to retain a strong staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will expand your technical abilities through cooperation with Progent's team of collaborative, high-productivity consultants. Progent's concentration on offering IT expertise and technical support to small companies will be your opportunity to work closely with top executives and add significantly to the success of dynamic companies. In addition, Progent's virtual office network offers advanced tools for remote access and mobile communications to help you to deliver fast solutions when you help with business-critical problems.


Job Title

Sr. Microsoft IT Consulting Expert

Job Code

P014

Location

Work from home, virtual office environment

Main Responsibilities

Activities
  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
  • Work onsite and online to identify and fix urgent and ongoing problems associated with availability, security, capacity, accessibility, and general productivity
  • Install, configure and debug apps on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and manage Microsoft Outlook client with back office Exchange, Microsoft Office suite, phone communications, and Internet access
  • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and validate protection policies including onsite high availability, fault tolerance, backup/restore and AV plus offsite or cloud-based disaster recovery
  • Robust network architecture and proactive server monitoring

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí experience in PC, server management and IT Infrastructure support (new software deployment, device setup, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot software application issues such as desktop PC software compatibility issues, server issues, data service problems, and access problems
  • Experience in business productivity application support (Microsoft product family)
  • Demonstrated ability to operate efficiently in a virtual office environment, providing consistent follow-up and taking advantage online access and mobile connectivity technology
  • Works independently and demonstrates strong sense of responsibility and drive
  • Has a reasonable understanding of networking layers L1-L7 and excellent debugging capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to be considered for this opening, you should email your resume to job-p014@progent.com. Be sure to include the job code of the position that you are applying for.

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