Career Opportunities at Progent for MCSE and MCP Network Consultants Silicon Valley and Nationwide
Progent has openings for a Microsoft Certified Systems Engineer to be part of Progent's team of support professionals in the San Francisco Bay Area and in select cities throughout the U.S.
Why Consultants Are Working with Progent
Progent is an innovative network consulting and information technology outsourcing company based in San Jose, CA, in the heart of Silicon Valley. Effective models for customer acquisition, support delivery, network infrastructure, and employee compensation have allowed Progent to be one of the most rapidly growing and most respected Microsoft Gold Partners in the U.S.. Our extensive support database and team style of problem resolution has helped Progent to build up a strong staff and a satisfied international customer base.
If you are a Microsoft Certified Systems Engineer (MCSE),
joining Progent or working for Progent's clients will improve your skills through cooperation with Progent's staff of collaborative, high-output consultants. Progent's concentration on offering IT consulting and network help to small and mid-size companies will be your chance to work closely with decision makers and add measurably to the growth of exciting businesses. Also, Progent's virtual office infrastructure offers state-of-the-art technology for remote access and wireless connectivity to help you to deliver quick solutions when you take on business-critical tasks.
Position Title
Sr. IT Consultant, Microsoft Certified Systems Engineer
Job Code
P014
Work Location
Home-based, virtual office infrastructure.
Main Functions
Assist a variety of small businesses to maintain computer environments powered by Windows Vista, MS Windows XP, MS Windows 2003 Server, Microsoft Exchange Server 2003, and Microsoft's .NET technology. Work extensively with client's IS staff or deliver full-service IS outsourced services. Key fields of expertise include Exchange-based email, Active Directory, security, server monitoring, and network infrastructure.
Associations
Managed by:
Manager of Customer Services
Cooperates Extensively with:
CEO of Progent, Progent MCSEs and services sales managers, plus CIO and senior management of small firm customers in Northern California, and key areas throughout the United States
Duties
Support and repair MS Windows Server 2003-based IT environments. Work on-site and remotely to diagnose and fix both urgent and chronic problems concerning availability, protection, performance, accessibility, and general functionality.
Install, configure and integrate MS Windows-powered program hosts and MS .NET servers. Configure and deploy Windows 2000, MS Windows XP, and Microsoft Windows Vista workstation environments. Configure and analyze various information services and application programs.
Design information technology architectures and protections strategies that promote customer's business growth.
Service and manage Microsoft Outlook with back-end Exchange Server, MS Office suite, telephony, and fast Internet access.
Design and deploy migrations to Windows XP and Microsoft Windows 2003 Server, Active Directory, and Microsoft Exchange 2003 Server.
Maximize network uptime and performance through non-stop topology, efficient system infrastructure, and proactive server monitoring.
Produce accurate documentation of the network as it expands.
Specify and order new server and communications hardware and/or software to support growth and new applications.
Qualifications/
Schooling
Required Professional Background
Microsoft Certified System Engineer, proven analysis and diagnostic skills and interpersonal skills, and the ability to come up with temporary workarounds to network issues.
Ability to resolve software issues such as desktop application integration issues, host system trouble, data service issues, and network access issues.
Willingness to exchange information with customers and colleagues and to escalate problems to additional engineers when appropriate.
Must be able to to work effectively in a virtual office infrastructure, providing reliable follow-up and utilizing remote access and wireless communications. Experience with remote network monitoring software and remote troubleshooting methodologies.
Physical Capability
Willingness to react to off-hour network emergencies when on extended call.
Ability to lift, move, and rearrange all parts of user workstations, network appliances, and peripherals.
If you wish to apply for this position, you should send your resume to job-p014@progent.com. Be sure to specify the job number of the opportunity that interests you.
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