Progent is seeking proven Sr. Microsoft information technology consulting experts in the San Francisco Bay Area to assist a variety of small and midsize organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of expertise include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Advantages of Joining Progent
Progent is a progressive network support and information technology outsourcing firm based in San Jose, CA, in the heart of Silicon Valley. Effective models for client acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to become among the fastest growing and most successful Microsoft Gold Partners in the United States. Our shared technical database and collaborative approach to problem solving has helped Progent to build up a strong staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's clients will improve your technical abilities through cooperation with Progent's staff of mutually supportive, high-productivity consultants. Progent's concentration on offering computer consulting and network help to small companies will give you the chance to operate closely with decision makers and contribute measurably to the success of exciting companies. Also, Progent's virtual office network offers state-of-the-art technology for remote support and wireless connectivity to enable you to deliver fast solutions when you help with business-critical tasks.


Job Title

Sr. Microsoft IT Consulting Expert

Job Number

P014

Work Location

Work from home, virtual office environment

Essential Responsibilities

Activities
  • Support and repair Windows Server 2016, 2012, 2008-powered networks
  • Work onsite and online to identify and resolve both urgent and lingering issues related to availability, protection, performance, accessibility, and overall functionality
  • Install, setup and debug apps hosted on Microsoft Windows Servers
  • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
  • Support and manage Microsoft Outlook client with back office Microsoft Exchange, MS Office and Office 365, phone communications, and Internet connectivity
  • Design and carry out updates to MS desktop OS, Windows Server, AD, and Exchange Server
  • Develop and test security policies including onsite high availability, fault tolerance, backups and anti-virus as well as remote or cloud-centric disaster recovery
  • Robust network design and 24x7 health monitoring

Experience/
Education

Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server administration and IT Infrastructure support (new software installation, device setup, problem identification and resolution)
  • 5+ years consulting background
  • Ability to debug software application issues such as workstation software compatibility problems, server problems, data service issues, and access problems
  • Background in business productivity software support (Microsoft products)
  • Proven ability to operate effectively in a virtual office environment, delivering reliable follow-up and utilizing online access and mobile connectivity tools
  • Works without supervision and demonstrates high level of responsibility and initiative
  • Possess a reasonable understanding of network layers 1 through 7 and excellent troubleshooting skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to pursue this position, you should send your resume to job-p014@progent.com. Be sure to include the job code of the opening that you are asking about.

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