Progent is seeking experienced Senior Microsoft computer consulting experts in the San Francisco Bay Area to assist a variety of small and midsize organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include network architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Advantages of Teaming with Progent
Progent is an innovative computer support and IT outsourcing company based in San Jose, CA, in the center of Silicon Valley. Effective models for client marketing, service delivery, network infrastructure, and employee benefits have enabled Progent to become among the fastest growing and most successful Microsoft Gold Partners in the United States. Our shared support information base and collaborative style of problem resolution has helped Progent to retain a strong staff and a satisfied worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's customers will improve your skills through interaction with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on providing computer expertise and technical support to small and mid-size companies will give you the opportunity to work personally with top executives and contribute significantly to the growth of exciting businesses. Also, Progent's virtual office infrastructure provides advanced tools for remote access and mobile communications to help you to implement quick solutions when you help with mission-critical problems.


Position Title

Sr. Microsoft IT Consulting Expert

Job Number

P014

Location

Work from home, virtual office infrastructure

Primary Activities

Activities
  • Support and repair Windows Server 2016, 2012, 2008-powered networks
  • Operate onsite and online to identify and resolve both urgent and ongoing problems related to availability, protection, performance, accessibility, and general functionality
  • Install, configure and troubleshoot apps hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, phone communications, and Internet access
  • Plan and implement updates to Microsoft desktop OS, Windows Server, Active Directory, and Exchange Server
  • Develop and validate security policies such as on-premises high availability, resilience, backups and AV plus remote or cloud-based disaster recovery
  • Efficient network architecture and proactive health monitoring

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server administration and network Infrastructure support (new software deployment, device setup, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to debug application problems such as workstation program compatibility problems, server problems, data service problems, and connectivity problems
  • Experience in business productivity software assistance (Microsoft products)
  • Demonstrated ability to work efficiently in a virtual office environment, delivering reliable follow-up and taking advantage online access and mobile connectivity tools
  • Works independently and demonstrates high level of ownership and initiative
  • Has a working understanding of network layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to be considered for this job, please email your resume to job-p014@progent.com. Be sure to include the job code of the position that you are considering.

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