Progent is seeking proven Sr. Microsoft information technology consultants in the San Francisco Bay Area to help a range of small organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Advantages of Teaming with Progent
Progent is an innovative network support and information technology outsourcing firm headquartered in San Jose, California, in the center of Silicon Valley. Effective models for client acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to be among the fastest growing and most respected Microsoft Gold Partners in America. Our shared support information base and team approach to problem solving has allowed Progent to retain a talented staff and a loyal worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will expand your skills through cooperation with Progent's team of collaborative, high-output consultants. Progent's focus on offering IT expertise and network support to small companies will be your chance to operate closely with top executives and add measurably to the success of exciting companies. In addition, Progent's virtual office infrastructure provides advanced technology for remote support and wireless communications to enable you to deliver fast solutions when you help with business-critical tasks.


Job Title

Senior Microsoft Information Technology Consulting Expert

Job Number

P014

Location

Home-based, virtual office environment

Primary Activities

Responsibilities
  • Support and repair Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Work on premises and online to identify and fix both urgent and ongoing issues related to availability, security, performance, connectivity, and overall productivity
  • Install, configure and debug applications hosted on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT architectures including virtualized environments and private/dedicated/hybrid cloud designs
  • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office suite, phone communications, and Internet access
  • Plan and implement upgrades to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
  • Design and validate security policies including onsite high availability, fault tolerance, backups and anti-virus as well as offsite or cloud-centric disaster recovery
  • Efficient system design and 24x7 server monitoring

Experience/
Education

Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server management and IT Infrastructure support (new software installation, machine provisioning, problem identification and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot software application problems such as desktop PC program compatibility problems, server issues, data service problems, and connectivity issues
  • Background in business application support (Microsoft products)
  • Proven ability to operate efficiently in a virtual office environment, delivering reliable follow-up and utilizing online access and mobile connectivity technology
  • Works independently and demonstrates strong sense of ownership and initiative
  • Has a working understanding of networking layers L1-L7 and strong troubleshooting capabilities in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this position, please email your resume to job-p014@progent.com. Please specify the job code of the opportunity that you are applying for.

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