Progent is seeking experienced Senior Microsoft information technology consulting experts in the San Francisco Bay Area to assist a variety of small businesses to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of knowledge include system architecture, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Benefits of Working with Progent
Progent is a progressive network support and IT outsourcing company based in San Jose, California, in the heart of Silicon Valley. Effective models for customer acquisition, service delivery, virtual office infrastructure, and employee benefits have enabled Progent to become among the fastest growing and most successful Microsoft Gold Partners in the United States. Our extensive support database and team approach to problem solving has helped Progent to build up a strong staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will improve your skills through cooperation with Progent's staff of mutually supportive, high-productivity engineers. Progent's focus on offering computer expertise and technical support to small and mid-size companies will give you the chance to operate closely with decision makers and add significantly to the growth of dynamic companies. In addition, Progent's virtual office infrastructure offers advanced tools for remote access and mobile communications to enable you to implement quick solutions when you help with business-critical problems.

Position Title

Senior Microsoft Information Technology Consulting Expert

Job Code



Work from home, virtual office infrastructure

Essential Responsibilities

  • Support and repair Windows Server 2016, 2012, 2008-powered IT environments
  • Work on premises and online to analyze and resolve both urgent and lingering issues associated with availability, security, performance, connectivity, and overall productivity
  • Deploy, setup and troubleshoot applications on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and administer MS Outlook client with back office Exchange Server, Microsoft Office and Office 365, phone communications, and Internet access
  • Design and carry out upgrades to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Design and test security policies such as onsite high availability, fault tolerance, backups and AV as well as remote or cloud-based disaster recovery
  • Efficient system design and proactive server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and network Infrastructure support (new software installation, device provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot application problems including desktop PC software compatibility problems, server problems, data service problems, and access issues
  • Background in business productivity application support (Microsoft products)
  • Proven ability to work effectively in a virtual office environment, delivering reliable follow-up and using remote access and mobile connectivity tools
  • Works independently and shows high level of responsibility and initiative
  • Has a working knowledge of network layers 1 through 7 and excellent debugging capabilities in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to pursue this opening, you should email your qualifications to Be sure to include the job number of the position that you are asking about.

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