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Career Opportunities with Progent for
MCSE and MCP Network Engineers
Silicon Valley and Nationwide

Progent is looking for a MCSE to be part of our team of support professionals in Northern California and in key locations throughout the United States.

Why Consultants Are Working with Progent
Progent is an innovative network consulting and information technology outsourcing firm based in San Jose, CA, in the center of Silicon Valley. Unique models for client marketing, service delivery, network infrastructure, and employee compensation have allowed Progent to become one of the most rapidly growing and most respected Microsoft Gold Partners in the U.S.. Our shared technical information base and collaborative style of problem resolution has helped Progent to retain a strong staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent or supporting Progent's clients will expand your skills through cooperation with Progent's staff of collaborative, high-output engineers. Progent's concentration on providing IT consulting and technical help to small companies will be your chance to operate personally with decision makers and contribute measurably to the success of exciting businesses. In addition, Progent's virtual office infrastructure provides state-of-the-art tools for remote access and mobile connectivity to enable you to implement quick solutions when you help with mission-critical problems.


Job Title

Senior Information Technology Consultant, MCSE

Job Number

P014

Location

Home-based, virtual office infrastructure.

Essential Functions

Assist a range of small firms to maintain information networks powered by MS Windows Vista, MS Windows XP, MS Windows Server 2003, MS Exchange Server 2003, and .NET servers. Cooperate extensively with customer's IS staff or deliver full-service IT outsourced services. Key fields of mastery include Exchange-based email, Active Directory, Protection, server monitoring, and network architecture.

Associations

Managed by:
Manager of Customer Services

Cooperates Extensively with:
Chief Executive of Progent, Progent Microsoft Certified Systems Engineers and technical sales managers, as well as CIO and senior executives of small business customers in Northern California, and key areas throughout the United States


Responsibilities

Maintain and troubleshoot MS Windows 2003 Server-powered IT environments. Work on-site and remotely to diagnose and resolve both urgent and chronic problems concerning reliability, protection, performance, connectivity, and general functionality.

Install, configure and validate MS Windows-powered application servers and .NET servers. Set up and deploy Windows 2K, Microsoft Windows XP, and Microsoft Windows Vista workstation computers. Setup and evaluate a variety of information utilities and applications.

Plan network infrastructures and security policies that promote customer's business growth.

Service and administer MS Outlook client with back-end MS Exchange Server, MS Office applications, phone communications, and fast Internet connection.

Design and implement upgrades to MS Windows XP and Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003.

Maximize system uptime and throughput via fault-tolerant topology, smart system infrastructure, and proactive network monitoring.

Produce accurate documentation of the environment as it evolves.

Identify and procure additional server and networking equipment and/or software to accommodate growth and new applications.


Experience/
Schooling

Required Work Experience
MCSE, proven analysis and diagnostic ability and people skills, and the knowledge to implement temporary patches to network problems.

Understand how to to troubleshoot application problems such as desktop application compatibility issues, host system problems, data service issues, and network access problems.

Willingness to trade information with clients and coworkers and to escalate issues to Progent specialists when necessary.

Ability to work efficiently in a virtual office environment, providing consistent follow-up and utilizing remote connectivity and wireless communications. Familiarity with remote server monitoring tools and remote troubleshooting methodologies.

Physical Requirements
Availability to respond to off-hour technical emergencies when on extended station.

Capability to pick up, carry, and reposition all parts of client desktops, network hardware, and peripherals.

If you would like to look further into this opening, you should send your resume to job-p014@progent.com. Please specify the job code of the position that you are applying for.

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© 2002-2008 Progent Corporation. All rights reserved.

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