Progent is seeking proven Senior Microsoft computer consulting experts in the San Francisco Bay Area to help a range of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of expertise include network architecture, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Advantages of Working with Progent
Progent is a progressive computer consulting and IT outsourcing firm headquartered in San Jose, California, in the heart of Silicon Valley. Unique models for customer acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to be one of the most rapidly growing and most respected Microsoft Gold Partners in the United States. Our shared technical information base and team approach to problem resolution has helped Progent to retain a strong staff and a satisfied international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will expand your skills through cooperation with Progent's staff of mutually supportive, high-output engineers. Progent's concentration on offering computer consulting and technical support to small and mid-size businesses will give you the opportunity to operate personally with decision makers and add significantly to the success of exciting businesses. In addition, Progent's virtual office network offers state-of-the-art technology for remote access and wireless communications to enable you to implement fast solutions when you help with mission-critical problems.


Job Title

Sr. Microsoft Computer Consulting Expert

Job Code

P014

Location

Work from home, virtual office environment

Primary Responsibilities

Responsibilities
  • Maintain and repair Windows Server 2016, 2012, 2008-powered IT environments
  • Work on premises and remotely to identify and fix urgent and ongoing issues related to availability, security, capacity, connectivity, and general productivity
  • Install, setup and debug apps on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Support and administer Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, phone communications, and Internet access
  • Design and carry out updates to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
  • Design and test protection policies such as onsite high availability, fault tolerance, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
  • Efficient system architecture and proactive server monitoring and alerting

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server administration and network Infrastructure support (new software deployment, machine provisioning, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues including workstation software compatibility problems, server problems, data service problems, and access problems
  • Background in business software support (Microsoft product family)
  • Proven ability to operate efficiently in a virtual office environment, providing reliable follow-through and taking advantage remote access and wireless communication tools
  • Operates without supervision and shows strong sense of ownership and initiative
  • Possess a working understanding of network layers L1-L7 and strong troubleshooting skills in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to pursue this position, please send your resume to job-p014@progent.com. Please specify the job number of the opportunity that you are applying for.

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