Progent is seeking experienced Senior Microsoft information technology consultants in the San Francisco Bay Area to help a range of small organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include network infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring.

Benefits of Teaming with Progent
Progent is an innovative computer support and information technology outsourcing company headquartered in San Jose, California, in the middle of Silicon Valley. Effective models for customer marketing, service delivery, virtual office environment, and employee benefits have allowed Progent to be among the most rapidly growing and most respected Microsoft Gold Partners in the United States. Our extensive support information base and collaborative approach to problem resolution has allowed Progent to build up a strong staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will expand your skills through cooperation with Progent's team of mutually supportive, high-productivity consultants. Progent's concentration on offering IT consulting and network help to small companies will give you the chance to operate personally with top executives and add measurably to the growth of exciting businesses. Also, Progent's virtual office network offers state-of-the-art tools for remote support and wireless connectivity to enable you to implement fast solutions when you help with mission-critical tasks.


Job Title

Sr. Microsoft Computer Consulting Expert

Job Code

P014

Location

Home-based, virtual office infrastructure

Primary Responsibilities

Activities
  • Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and online to identify and resolve urgent and ongoing problems related to availability, security, performance, connectivity, and overall productivity
  • Install, configure and debug applications on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange, MS Office suite, phone communications, and Internet access
  • Design and carry out updates to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Develop and validate security policies such as on-premises high availability, fault tolerance, backups and anti-virus plus remote or cloud-based disaster recovery
  • Efficient system architecture and 24x7 server monitoring and alerting

Qualifications/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and IT Infrastructure support (new software deployment, machine setup, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues including desktop PC software compatibility problems, server problems, data service problems, and access problems
  • Background in business software assistance (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office setting, delivering consistent follow-through and taking advantage remote access and wireless communication tools
  • Works without supervision and demonstrates strong sense of ownership and drive
  • Possess a working understanding of network layers L1-L7 and excellent debugging skills in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to pursue this position, please send your resume to job-p014@progent.com. Please specify the job code of the opening that you are considering.

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