Progent is looking for experienced Senior Microsoft computer consulting experts in the San Francisco Bay Area to help a range of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Benefits of Teaming with Progent
Progent is an innovative computer support and information technology outsourcing firm based in San Jose, California, in the heart of Silicon Valley. Effective models for client acquisition, support delivery, virtual office infrastructure, and employee benefits have enabled Progent to become among the fastest growing and most successful Microsoft Gold Partners in the United States. Our shared support database and collaborative style of problem solving has helped Progent to build up a talented staff and a satisfied worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will expand your technical abilities through cooperation with Progent's staff of mutually supportive, high-productivity consultants. Progent's concentration on offering computer consulting and technical help to small businesses will give you the opportunity to operate personally with top executives and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office network offers state-of-the-art tools for remote access and wireless connectivity to enable you to implement quick solutions when you help with mission-critical tasks.

Job Title

Senior Microsoft IT Consulting Expert

Job Number


Work Location

Work from home, virtual office infrastructure

Main Responsibilities

  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered networks
  • Work onsite and remotely to identify and resolve both urgent and ongoing problems associated with availability, security, capacity, connectivity, and overall productivity
  • Deploy, setup and debug apps hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Maintain and administer Microsoft Outlook client with back office Exchange, MS Office suite, telephony, and Internet access
  • Plan and implement upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
  • Develop and test protection policies such as on-premises high availability, resilience, backups and AV plus offsite or cloud-centric disaster recovery
  • Robust system architecture and proactive health monitoring


Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and network Infrastructure support (new software deployment, device setup, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues including workstation program compatibility problems, server issues, data service issues, and access problems
  • Experience in business software support (Microsoft product family)
  • Proven ability to operate efficiently in a virtual office setting, providing reliable follow-through and utilizing remote access and wireless connectivity technology
  • Operates independently and demonstrates strong sense of responsibility and drive
  • Possess a reasonable knowledge of network layers L1-L7 and excellent debugging skills in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to be considered for this job, please send your qualifications to Please specify the job number of the opening that interests you.

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