Progent is looking for proven Senior Microsoft information technology consulting experts in the San Francisco Bay Area to help a variety of small and midsize organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative network consulting and information technology outsourcing firm headquartered in San Jose, CA, in the heart of Silicon Valley. Unique models for client acquisition, support delivery, virtual office environment, and employee benefits have enabled Progent to be one of the fastest growing and most successful Microsoft Partners in the United States. Our shared support information base and collaborative style of problem resolution has helped Progent to retain a talented staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will improve your skills through cooperation with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on providing IT expertise and technical support to small and mid-size businesses will be your opportunity to operate personally with decision makers and add significantly to the success of dynamic companies. In addition, Progent's virtual office network offers state-of-the-art technology for remote access and mobile communications to help you to implement quick solutions when you take on mission-critical problems.


Job Title

Senior Microsoft IT Consultant

Job Number

P014

Location

Work from home, virtual office infrastructure

Primary Activities

Activities
  • Maintain and repair Windows Server 2016, 2012, 2008-powered IT environments
  • Work onsite and remotely to analyze and resolve urgent and ongoing issues related to reliability, security, capacity, accessibility, and general productivity
  • Install, configure and troubleshoot apps hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Support and manage Microsoft Outlook client with back office Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Plan and carry out upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Exchange
  • Design and validate security policies such as onsite high availability, fault tolerance, backup/restore and AV as well as offsite or cloud-centric disaster recovery
  • Robust network architecture and 24x7 server monitoring

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and IT Infrastructure support (new software deployment, device setup, problem isolation and repair)
  • 5+ years consulting background
  • Ability to troubleshoot application issues including workstation program compatibility issues, server problems, data service problems, and connectivity issues
  • Background in business productivity application assistance (Microsoft product family)
  • Proven ability to work efficiently in a virtual office setting, providing consistent follow-up and using online access and wireless connectivity technology
  • Works without supervision and shows high level of responsibility and initiative
  • Possess a working knowledge of network layers 1 through 7 and excellent troubleshooting capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to be considered for this job, please send your resume to job-p014@progent.com. Please include the job code of the opportunity that interests you.

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