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Full-time Jobs with Progent for

MCSE Computer Consultants
Sacramento Central Valley


Progent has positions available for a Microsoft Certified Systems Engineer to be part of our staff of support experts in Northern California and in key cities throughout the U.S.

Advantages of Joining Progent
Progent is a progressive computer support and IT outsourcing firm based in San Jose, California, in the center of Silicon Valley. Unique models for client acquisition, service delivery, virtual office infrastructure, and employee benefits have allowed Progent to become among the most rapidly growing and most respected Microsoft Gold Partners in the United States.. Our shared technical database and collaborative style of problem resolution has allowed Progent to build up a strong staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent or supporting Progent's customers will improve your technical abilities through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's focus on offering IT consulting and network help to small and mid-size companies will give you the opportunity to work closely with decision makers and add measurably to the growth of dynamic businesses. In addition, Progent's virtual office network provides advanced tools for remote access and wireless connectivity to enable you to deliver fast solutions when you help with mission-critical problems.


Job Title

Sr. Network Consultant, MCSE

Job Code

P014

Work Location

Home-based, virtual office infrastructure.

Primary Activities

Assist a variety of small firms to support IT environments powered by Microsoft Windows Vista, Microsoft Windows XP, MS Windows Server 2003, Microsoft Exchange 2003 Server, and Microsoft's .NET technology. Cooperate closely with client's IT group or provide comprehensive IS outsourced services. Key fields of mastery include Exchange-based email, Active Directory design, security, network monitoring, and network infrastructure.

Relationships

Reports to:
Manager of Customer Services

Cooperates Extensively with:
President of Progent, Progent Microsoft Certified Systems Engineers and technical sales managers, as well as CIO and top management of small and midsize company customers in the San Francisco Bay Area, and select cities across the United States


Responsibilities

Maintain and troubleshoot MS Windows 2003 Server-based computer environments. Operate in person and offsite to diagnose and resolve both urgent and chronic issues related to uptime, protection, throughput, accessibility, and general capability.

Install, setup and integrate Microsoft Windows-based application hosts and Microsoft .NET servers. Configure and integrate Windows 2000, Microsoft Windows XP, and Windows Vista desktop environments. Setup and analyze various IT services and applications.

Create information technology architectures and security strategies that promote customer's business growth.

Service and administer MS Outlook with backoffice MS Exchange Server, MS Office applications, telephony, and high-speed Internet connection.

Plan and implement upgrades to MS Windows XP and MS Windows Server 2003, Active Directory, and Microsoft Exchange 2003 Server.

Optimize network reliability and throughput via fault-tolerant configuration, efficient system architecture, and automated network monitoring.

Create accurate documentation of the network as it grows.

Specify and order additional server and communications hardware and/or software to accommodate growth and new functions.


Experience/
Education

Minimum Professional Experience
MCSE, proven troubleshooting and diagnostic ability and people skills, and the knowledge to implement temporary workarounds to technical issues.

Ability to resolve application issues including desktop application integration issues, host system trouble, data service problems, and network access problems.

Open to exchange knowledge with customers and colleagues and to escalate issues to additional engineers when appropriate.

Must be able to to work effectively in a virtual office environment, delivering reliable follow-up and using online access and mobile technology. Experience with automated network monitoring tools and remote troubleshooting methodologies.

Physical Capability
Willingness to react to off-hour technical crises when on emergency call.

Ability to lift, carry, and reposition all parts of client workstations, network appliances, and peripherals.

If you wish to look further into this job, you should e-mail your resume to job-p014@progent.com. Be sure to include the job number of the opening that you are considering.

Return to the main Jobs page.
















© 2002-2008 Progent Corporation. All rights reserved.

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Select a Topic:

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